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Complaint Frequency Cumulative Frequency

Cheque not credited 5600 5600


Account opening delay 1300 6900
Wrong debit/credit 1200 8100
Statement not recieved 700 8800
Pin not recieved 400
9200

Internet banking password not recieved 300


9500
Auto Debit 200 9700
Authorisation not actioned 100 9800
9800
Cumulative %
57%

70%
83%

90%

94%

97%
99%
100%

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