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Aviation and Business Management ................................................................... 3
Safety and Risk ..................................................................................................... 10
Human Factors and Ergonomics ........................................................................ 16
Aviation Psychology ............................................................................................. 20
Human–Computer Interaction ............................................................................ 23
Systems and Operations ..................................................................................... 25
Training and Selection ......................................................................................... 27
New and Forthcoming from Ashgate Publishing ...................................................................... 2
Index .............................................................................................................................................. 30
Order Form .................................................................................................................................... 32
Contacts and Customer Services ................................................................... Inside back cover
Aviation and Human Factors 2005
This catalog includes the new Aviation and Human Factors titles for 2005 our backlist.
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www.ashgate.com 1
NEW AND FORTHCOMING FROM ASHGATE PUBLISHING AVIATION BUSINESS AND MANAGEMENT
Airport Marketing Deep Stall
please see page 3 please see page 5

Fasten Your Seatbelt: The Passenger Airport Economics

is Flying the Plane please see page 9
please see page 4
Designing and Executing Strategy
Airline Operations and Scheduling in Aviation Management
please see page 4 please see page 9

Competition versus Predation in Aviation Markets Strategic Management in the Aviation Industry
please see page 5 please see page 9

SAFETY AND RISK

Group Interaction in High Risk Environments Understanding and Managing Risk Attitude
please see page 10 please see page 14

Safety Ethics Aeromedical Transportation (Second Edition)

please see page 10 please see page 15

Barriers and Accident Prevention Human-Centered Management

please see page 11 for Aircraft Maintenance
please see page 15
Cognition and Safety
please see page 11 Safety and Ethics in Healthcare:
Resilience Engineering A Guide to Getting it Right
please see page 15
please see page 13

HUMAN FACTORS AND ERGONOMICS

A Cognitive Approach to Situation Awareness: Contemporary Issues in Human Factors and Aviation Safety
Theory and Application please see page 17
please see page 16
Rail Human Factors
Human Factors for Civil Flight Deck Design please see page 18
please see page 16
Driver Behaviour and Training No 2
Applied Human Factors in Aviation Maintenance please see page 18
please see page 17

AVIATION PSYCHOLOGY HUMAN–COMPUTER INTERACTION

Handbook of Aviation Mental Health Flight Simulation
please see page 22 please see page 23

Human Factors and Aerospace Safety: An International Journal

please see page 22

SYSTEMS AND OPERATIONS TRAINING AND SELECTION

Cockpit Engineering Building Safe Systems in Aviation
please see page 25 please see page 27

Human Factors Impacts in Air Traffic Management Enhancing Pilot Decision Making Skills
please see page 25 please see page 29

Aviation Alerting Systems

please see page 26

HUMAN FACTORS IN ROAD AND RAIL TRANSPORT

NEW SERIES

Series editors: Lisa Dorn and Gerald Matthews

This new series makes a timely contribution by focusing on the driver as a contributing causal agent in road and rail accidents. The series reflects the increasing
demand for safe, efficient and economical land-based transport by reporting on the state-of-the-art science that may be applied to reduce vehicle collisions, improve
the usability of vehicles and enhance the operator’s well-being and satisfaction. It disseminates new theoretical and empirical research from specialists in the
behavioral and allied disciplines, including traffic psychology, human factors and ergonomics.
The series captures topics such as driver behavior, driver training, in-vehicle technology, driver health and driver assessment. Specially commissioned works
from internationally recognized experts in the field will provide authoritative accounts of the leading approaches to this significant real-world problem.
If you have a proposal you would like to submit for consideration in this series, please contact our Commissioning Editor, Guy Loft, at: gloft@ashgatepublishing.com

2 Aviation and Human Factors


Airline Marketing and Management !
Stephen Shaw
“This book is excellent as a resource for anyone needing to
integrate some of the key principles of marketing with the various
aspects of the airline industry and its marketing practices in an
introductory airline marketing program. With an expansive view
of the marketplace…investigates a range of issues applicable
across the airline industry today.”
—Blaise Waguespack, Embry Riddle Aeronautical University
“…an excellent book for students interested in learning about
the application of contemporary marketing principles and
concepts to the airline industry. The fifth edition of this well-
written, comprehensive and successful book provides students
with valuable, pragmatic and timely information on the marketing
implications of such developments as the proliferation of low-fare
carriers and the penetration of the Internet.”
—Nawal Taneja, Ohio State University
“…completely updated with new material on terrorism;
the lessons to be learned from economic slowdown;
developments in regulations; the impact of low fare airlines
and airline alliances. Written in a straightforward and easy
to read style…”
—Airport Magazine
This book examines the principles of marketing and demonstrates
the ways in which these principles can be applied to today’s
airline industry. The fifth edition includes new material on:
• The implications of terrorism.
• The lessons to be learned from the economic slowdown.
• Developments that have taken place in the regulatory scene.
• The impact of low-fare airlines.
Readers will benefit from greater understanding of both marketing
and airline industry jargon and from the knowledge obtained
of the significant strategic challenges facing aviation at the
present time.
The book is written in a straightforward, easy-to-read style
and is full of up-to-date and relevant examples drawn from
the worldwide aviation industry.
NEW
Airport Marketing
Strategies to Cope with the New Millennium Environment
David Jarach
Airport Marketing covers the subject of airport marketing
according to a new management vision while, at the same time,
implementing recent changes in the post-September 11th
environment. It presents two core areas of in-depth analysis
of current airport management practices: aviation-related and
non-aviation related.
The “aviation-related activities” section covers how the airport
as a company develops its own marketing in relationship with
carriers and, in a broader sense, with all actors within the air
transport pipeline, with the aim of increasing the number of
intermediate clients consistent with its own chosen positioning.
The “non-aviation-related” section, by contrast, focuses on how
best-in-class airports have been developing new powers of
attraction to customers in their regions, well beyond the simple
concept of airport retailing, by use of the so-called “commercial
airport” model.
Finally, the impact of September 11th is shown in terms of
increased security measures and the future itself of the aviation
industry as a whole. An analysis of worldwide airport industry
is provided in the final chapter.
Airport Marketing is essential reading for airport managers,
government agencies, airlines, consultants, contributors, advisors,
and sub-contractors to this industry, as well as to aviation
students, both at an undergraduate and graduate level.
AVIATION BUSINESS AND MANAGEMENT
Features include:
• Updated with new material in the current, very different,
economic situation.
• Demonstrates how marketing principles can be applied
to maximize airline success.
• Has the very latest up-to-date developments, yet has been
proven through the test of time and used on a world-wide
basis for over 20 years.
• Full of practical and relevant examples of successful
and unsuccessful airline strategies, drawn from the global
aviation industry.
Contents: Introduction; The fundamentals; The market for air
transport services; The marketing environment; Airline business
and marketing strategies; Product analysis in airline marketing;
Pricing and revenue management; Distributing the product;
Brands management in airline marketing; Relationship marketing;
Airline selling, advertising and promotional policies; The future May 2004
of airline marketing; Glossary of aviation terms; Glossary 320 pages
of marketing terms; Index.
Paperback !
About the author: Stephen Shaw is Managing Director of SSA 0 7546 3759 X
Ltd, UK, a firm specializing in providing courses in marketing $34.95/£19.95
and economics to airlines and aerospace firms, located at
Chinnor, Oxford, England. Hardback
0 7546 3758 1
$99.95/£55.00
Examination/Inspection copies
available for paperback
This book:
• Provides a theoretically-based and sound set
of marketing philosophies.
• Discusses how an airport can develop its own marketing
in relationship to its carriers to increase the number
of clients.
• Examines how some of the best airports have re-positioned
themselves to attract new customers.
Contents: The airport enterprise: role and scope of action;
The air transport value chain; The aviation-related SBU: the airport
enterprise’s technical core business; New marketing-driven
paradigms for the Airport enterprise’s aviation-related business;
August 2005
The development of the non-aviation related value proposition; 156 pages
Achieving sustainable growth for the “Commercial Airport” Hardback
concept: the role of loyalty schemes; How to build-up an airport 0 7546 4085 X
marketing plan; September 11 Attacks; The Airport industry: an $89.95/£45.00
international picture; Afterword, Jean Cyrill Spinetta; Bibliography.
About the author: David Jarach is a Professor of Service
Management and Marketing at Bocconi University, Milan.
He is Professor of Air Transport Marketing at SDA Bocconi
Graduate School of Business, where he also teaches MA
and MBA courses on marketing issues. He is also Visiting
Professor at Toulouse Business School, Aerospace MBA, France.
He has published two books, 15 academic articles (two of which
recently appeared in the Journal of Air Transport Management)
and he is a regular contributor to the main Italian newspapers on
air transport issues. He is advisor to many Italian aviation entities
and a member of the Executive Committee of the Air Transport
Research Society (ATRS).
www.ashgate.com 3
AVIATION BUSINESS AND MANAGEMENT
October 2005
238 pages
Hardback !
0 7546 4528 2
$59.95/£30.00
Examination/Inspection
Copies available
Other titles by Nawal Taneja:
Airline Survival Kit
page 5
Simpli-Flying
page 6
Driving Airline Business Strategies
through Emerging Technology
page 8
2002
272 pages
Hardback !
0 7546 1907 9
$69.95/£45.00
Examination/Inspection
copies available
Peter S. Morrell is Head the Air
Transport Group, College of
Aeronautics, Cranfield University,
Bedford, UK. He has advised
governments, airlines, airports
and investment banks on aviation
over the past 30 years. He has also
lectured on airline economics
and finance to universities and
institutions around the world.
4 Aviation and Human Factors
FORTHCOMING
Fasten Your Seatbelt: The Passenger is Flying the Plane !
Nawal K. Taneja
Fasten Your Seatbelt: The Customer is Flying the Plane
is the fourth in a series written at the request of practitioners
in the global airline industry.
Core customers, not airline management, are beginning to seize
control of the direction of the industry. These customers are doing
so because of a deep dissatisfaction at what is offered by
traditional carriers across all lines, including network, product,
price, customer service and the distribution system.
New airlines have clearly focused business designs with the
discipline to reject non-valued products or services. In the US,
the new airlines score higher in customer satisfaction, offer lower
fares and make a larger operating profit.
This book firstly examines customer behavior and how to address
it. Secondly, it discusses the required changes on the part of
airline management not only to think boldly, but also to execute
courageously and relentlessly, ground-breaking strategies to fly
ahead of their customers.
As with Taneja’s previous books, the main audience continues
to be senior level practitioners within the global airline industry—
both segments, traditional carriers and low complexity carriers.
As with the earlier books, the approach is to provide as impartial,
candid and pragmatic analyses as possible based on what is
happening in the actual market place and not on theoretical
business models.
This book:
• Explores evolving consumer concerns and the defections
of some core customers.
• Analyzes the evolving business designs and strategies.
• Is applicable to both traditional and low complexity carriers.
• Provides impartial, candid and pragmatic analyses based
on what is happening in the actual marketplace.
Airline Finance !
Second Edition
Peter S. Morrell
“…an excellent introduction for anyone
starting at an airline or in aircraft finance…
an excellent, clearly written introduction
to the subject.”
—Air Finance Journal
Air transport industry finance, with its
complexity and special needs such as route
rights, airport slots, aircraft leasing options
and frequent flyer programs, requires specific
knowledge. While there are financial
management and corporate finance texts
available, few of these provide explanations
for the singularities of the airline industry
with worked examples drawn directly from
the industry itself.
Revised and updated in its second edition, this
October 2004
well-established and internationally respected
220 pages
book provides the essentials to understanding Hardback
all areas of airline finance. Designed to 0 7546 3616 X
address each of the distinct areas of financial $89.95/£45.00
management in an air transport industry
context, it also shows how they fit together, Massoud Bazargan is Associate
while each chapter and topic provides Professor, Production/Operations
Management & Operations Research
a detailed resource.
at the Embry-Riddle Aeronautical
This book is a key resource for students University, and Manufacturing/
of airline management, and a sophisticated Business Consultant. He was also
and authoritative guide for analysts in financial Founder and Chairman of an
operations research and industrial
institutions and consultancies; executives
engineering consulting firm in Iran.
in airlines and related industries, and civil
aviation departments.
Contents: Industry financial performance;
Airline financial statements; Airline financial
ratios; Airline valuation; Airline privatization;
Airline financial planning and appraisal;
Foreign currency and fuel price exposure;
Sources of airline finance; Aircraft leasing;
Aircraft securitization; Industry financial
prospects; Bibliography; Index.
Contents: List of figures; List of tables; Forewards; Preface;
Acknowledgements. INTRODUCING THE NEW PILOTS: Summarizing
customer behavior trends; Decreasing homogeneity of the airline
customer base; Acknowledging the customer-induced economic
stresses; Conclusions. TAKING A BIRD’S EYE VIEW OF THE LANDSCAPE:
Recognizing the successes of different aviation competitors;
Recognizing the initiatives of conventional airlines; Conclusions.
DESIGNING VIABLE BUSINESS MODELS: Fragmenting and segmenting
the customer-driven marketplace; Optimizing fleet for flexibility
and customer value; Aligning the corporate culture; Conclusions.
RENOVATING AND INNOVATING PRODUCTS: Revisiting customer concerns
and expectations; Renovating existing products; Monitoring game
changing competitors; Seeking and creating innovation; Conclusions.
PRICING FOR MUTUAL BENEFIT: Reviewing customer concerns with
pricing strategies; Sensing pricing-related emerging forces;
Customer wants and needs in pricing design; Customer-aligned
pricing for profit maximization; Conclusions. EXPLOITING
DISTRIBUTION DIVERSITY: Major forces impacting airline distribution;
What customers want from the distribution system; The evolving
relationship with Agencies; Conclusions. DEVELOPING TRULY INTEGRATED
ALLIANCES: Recognizing customer perceptions; Balancing alliance
benefits; Implementing successful alliances; An example of true
partnerships and a real brand: VISA; International; Conclusions.
MANAGING THE NEW PILOTS: Communicating with customers on their
problems; Managing customers as investments; Moving up the
forgetting curve; Flying ahead of the customer; Closing thoughts.
List of appreviations; Index; About the author.
About the author: Nawal K. Taneja has more than 30 years
of experience in the airline industry. As a practitioner, he has
worked for and advised major airlines and airline-related
businesses worldwide in the areas of strategic and tactical
planning. In academia, he has served as Professor and Chairman
of the Aerospace Engineering and Aviation Department at the
Ohio State University and as an Associate Professor in the Flight
Transportation Laboratory of the Department of Aeronautics
and Astronautics of the Massachusetts Institute of Technology.
NEW
Airline Operations
and Scheduling
Massoud Bazargan
“…provides an excellent introduction
on operations research applications in
the airline industry…it clearly illustrates
how optimization methodology is applied
to tackle complex airline problems.”
—Gang Yu, University of Texas at Austin
“This book provides an excellent treatment
on the use of operations research modeling
and solutions techniques in the airline industry.
Of particular interest to students are discussions
and illustrative material provided prior to
the introduction of mathematical models.”
—Mokhtar Bazaraa, Georgia Institute
of Technology, Atlanta
This book demystifies the operations and
scheduling environment, presenting simplified
and easy-to-understand models applied to
straightforward and practical examples.
After introducing the key issues confronting
operations and scheduling within airlines,
it provides an objective review of the various
optimization models adopted in practice.
Each model provides airlines with efficient
solutions to a range of scenarios, accompanied
by case studies similar to those experienced
by commercial airlines.
Contents: Introduction. PLANNING OPTIMIZATION:
Network flows and integer programming
models; Flight scheduling; Fleet assignment;
Aircraft routing; Crew scheduling; Manpower
planning. OPERATIONS AND DISPATCH OPTIMIZATION:
Revenue management; Gate assignment;
Airline irregular operations. COMPUTATION
COMPLEXITY AND SIMULATION CASE STUDIES:
Computational complexity; Start-up airline
case study; Simulation case I; Simulation
case II; Appendix; Index.

Airline Survival Kit
Breaking Out of the Zero
Profit Game
Nawal K. Taneja
“A thought-provoking book…a useful guide
for airline executives who are trying to
understand and deal with a changing
and confusing marketplace…”
—Bill Brunger, Continental Airlines
“…well-written and cogent guide…lays
out the elements of this debate in such an
accessible fashion that it allows the reader
to reach well-considered judgments about
deeply complicated matters.”
—Pete McGlade, Southwest Airlines
“A stimulating examination…the author offers
practical ideas for opportunities and how the
airline industry is likely to develop by 2020.”
—Airways
This book reviews the challenges encountered
by the airline industry, plausible prospects
for global passenger growth and its regional
distribution, and alternative airline business
models to capture and stimulate traffic.
Contents: Foreword, Masashi Izumi, All
Nippon Airlines; Foreword, Pete McGlade,
Southwest Airlines; Foreword, Scott Nason,
American Airlines; Foreword, Carsten Spohr,
Lufthansa German Airlines. The heavy burden
of excess complexity; Hard-won lessons:
the continuum from success to failure;
The shakeout continues; Healthy outcomes:
seizing opportunities; Survival strategies and
execution in an uncertain world; A whirlwind
tour of some radical scenarios; Index; About
the author.
FORTHCOMING
Deep Stall
The Turbulent Story of Boeing
Commercial Airplanes
Philip Lawrence and David Thornton
Deep Stall applies a framework of strategic
analysis to the Boeing Company, charting its
relative decline in relation to the European
manufacturer, Airbus. The authors define
strategic value as investment in people and
technology to leverage future market success
by developing innovative new products,
arguing that Boeing has neglected strategic
value in favor of shareholder value, defined
in terms of short-term cash benefits. The
argument illustrates what happens when
quarterly returns become the predominant
strategic rationale for a company.
Key Points:
• Timely and of international interest.
• Tracks the history of the company
and applies the economic concept
of “strategic value” to explain
the company’s decline.
Contents: Introduction; Pre-history: the era
before civil jet transport; The civil jet liner
and Boeing’s rise to dominance; Extending
the product range: from financial disaster
to market dominance; European Renaissance:
the rise of Airbus; Boeing’s response to the
A300: a tale of two models; Boeing: the flight
from innovation; Interlude: the Airbus vs.
Boeing: trans Atlantic trade and subsidy
battle; Conclusion: Boeing a company
in crisis?; Bibliography.
2003
224 pages
Hardback
0 7546 3452 3
$89.95/£47.50
Other titles by Nawal Taneja:
Fasten Your Seatbelt: The Passenger
is Flying the Plane
page 4
Simpli-Flying
page 6
Driving Airline Business Strategies
through Emerging Technology
page 8
Dr. Nawal K. Taneja is currently
working in the Department of
Aerospace Engineering and Aviation
at Ohio State University.
October 2005
c. 164 pages
Hardback
0 7546 4626 2
c. $69.95/£35.00
Other titles of interest:
Aerospace Strategic Trade
page 6
Philip Lawrence is Director of the
Aerospace Research Centre at UWE
Bristol, UK. He holds degrees in
Politics, Sociology, Economics and
Engineering and is the author of 7
previous books.
David Thornton is Associate Professor
in Government and History at Campbell
University, North Carolina. He gained
his Ph.D in Political Economy from
the University of North Carolina.
AVIATION BUSINESS AND MANAGEMENT
NEW
Competition versus Predation
in Aviation Markets
A Survey of Experience in North
America, Europe and Australia
Edited by Peter Forsyth, David W. Gillen,
Otto G. Mayer and Hans-Martin Niemeier
Ashgate Studies in Aviation Economics
and Management
Competition versus Predation in Aviation
Markets brings together contributions from
around the world, from airlines, government
agencies, leading academics and consultants,
to provide a wealth of perspectives on a
business practice crucial to airline survival.
Contents include: Strategic behaviour of
incumbents, Kai Hüschelrath; Predatory pricing:
still a rare occurrence?, Ashish Lall; Competition
June 2005
and predation, Ruwantissa Abeyratne;
374 pages
Predatory behaviour in Australian aviation Hardback
markets, Peter Forsyth; When does airline 0 7546 4195 3
competition become predation?, David Greig. $124.95/£65.00
Predation in aviation: the North-American
divide, David W. Gillen and Ashish Lall; Peter Forsyth is a Lecturer at the
Airline predation in Canada, Scott M. Butler; Department of Economics at Monash
University, Victoria, Australia.
Most low-cost airlines fail(ed): Why did
Southwest Airlines prosper?, Andreas Knorr
David W. Gillen is YVR Professor of
and Andreas Arndt; Predatory pricing in Transportation Policy at the Sauder
the airline industry as a challenge to competition School of Business, University of
law enforcement, Christian Ewald; The European British Columbia, Vancouver.
“No-Frills”-aviation market, Elmar Lukas,
Bernard Michael Gilroy and Tobias Volpert; Dr. Otto G. Mayer is Head of the
Investigating airline managers’ perception of Presidential Department of the Hamburg
Institute of International Economics
route entry barriers, Mirko C.A. Schnell; Why
(HWWA), Hamburg, Germany.
do low cost carriers arise and how can they
survive the competitive responses of established Hans-Martin Niemeier is a Lecturer
airlines?, Markus Reisinger; A capacity lock-in at the Department of Nautical
rule, David Starkie; Wide angle preying in Sciences and International Economics
land modes? The problem of missing modes, at the University of Applied Science,
Marc Gaudry; An economic framework for Bremen, Germany.
assessing predation in air services, Colin Gannon.
Evolution of International !
Aviation
Phoenix Rising
Dawna L. Rhoades
Ashgate Studies in Aviation Economics
and Management
“This book provides a detailed analysis of the
international aviation industry past, present
and future…the well-crafted prose makes the
learning process a pleasure while challenging
the reader to appreciate the complexities
of the industry’s ever evolving alternatives.”
—Paula L. Rechner, California State
University-Fresno
“…a must…I recommend this book highly
to students, researchers, policy makers
and industry executives.”
—Tae H. Oum, University of British Columbia
2003
This book lays out the forces that shaped
204 pages
the international aviation industry, facing Hardback !
many difficult choices ahead. It is organized 0 7546 3785 9
into three parts: development of the international $59.95/£35.00
aviation system; the roles of ICAO and IATA;
deregulation and the alliance movement Examination/Inspection
copies available
among international air carriers and the future.
Contents: Phoenix rising. PAST FORCES: A Dawna L. Rhoades is an Associate
dangerous idea?; Chicago, the windy city; Professor of Management in the
Shaping the world; a brave new world; The College of Business at Embry-Riddle
view from Europe; The view from Asia. PRESENT Aeronautical University in Daytona
Beach, Florida where she teaches
REALITIES: The defining deal of the next
International Business, Strategic
century?; Unstable creations; Stumbling
Management and International
blocks: the slippery legal slope; Stumbling Aviation Management at both the
blocks: the quality question; Strategic actions. undergraduate and graduate level.
FUTURE POSSIBILITIES: Pause to reflect; Counting
the costs; Exploring the future: searching for
profits; Exploring the future: seeking liberal
markets; Exploring the future: spreading the
promise; Wave of the future; Index.
www.ashgate.com 5
AVIATION BUSINESS AND MANAGEMENT
April 2004
256 pages
Hardback
0 7546 4193 7
$79.95/£47.50
Other titles by Nawal Taneja:
Fasten Your Seatbelt: The Passenger
is Flying the Plane
page 4
Airline Survival Kit
page 5
Driving Airline Business Strategies
through Emerging Technology
page 8
Dr. Nawal K. Taneja is currently
working in the Department of
Aerospace Engineering and Aviation
at Ohio State University.
6 Aviation and Human Factors
Simpli-Flying
Optimizing the Airline
Business Model
Nawal K. Taneja
“Legacy carriers can no longer be complacent
with their business models or ignore the
implications of the permanence of this new,
low-cost paradigm in the aviation industry…
Nawal Taneja analyzes and discusses this
changing marketplace and the challenges
legacy carriers face, exposing many of the
systemic problems management and labor
have failed to resolve…”
—Captain John Darrah,
Allied Pilots Association
“…comprehensive analyses and suggestions
that will make busy airline executives stop
and think.”
—Airport Magazine
“…makes for exciting reading. It points to
a whole new way of doing business for the
aviation industry and those who get it right
will emerge leaner and stronger…”
—Kanok Abhiradee, Thai Airways International
Public Company Limited
The airline industry is in a state of radical
restructuring as its markets and key stake-
holders adjust to the new aviation realities.
Written by an experienced airline business
strategist and international in scope, this wide-
ranging book identifies challenges and
problems, presents comprehensive analyses
and suggests solutions.
Contents: Adapt decisively to the changing
aviation marketplace; Select competitive and
stakeholder-aligned business models; Create
value with a brand; Grasp insights from other
businesses; Transform supplier relationships;
Prepare for major transformation: the
unthinkable is now thinkable; Final thoughts;
Index; About the author.
Aerospace Strategic Trade
How the US Subsidizes the Large
Commercial Aircraft Industry
Philip K. Lawrence and Derek Braddon
Aerospace Strategic Trade analyzes the subsidy
of the US large commercial aircraft industry
and redefines the terms of the Airbus/Boeing
subsidy debate.
The book is characterized by a new level
of methodological precision in the database
upon which the factual claims rest and the
analysis derives from an exhaustive search
of U.S. public databases and also data on
federal R&D contracts, obtained under the
Freedom of Information Act (FOIA) in the USA.
2001 174 pages
Hardback 0 7546 1696 7 $89.95/£45.00
Airline Competition:
Deregulation’s Mixed Legacy
George Williams
Ashgate Studies in Aviation Economics
and Management
“…presents us with a wealth of tables and
graphs…clear and instructive.”
—Air and Space Law
“This book is highly recommended. It is a
useful addition to the literature in this field.
It should find its way on to the shelves of all
serious students of the industry.”
—The Aerospace Professional
2002 188 pages
Hardback 0 7546 1355 0 $89.95/£45.00
June 2003
656 pages
Paperback !
0 7546 1930 3
$39.95/£26.00
Hardback
0 7546 1929 X
$134.95/£70.00
Examination/Inspection copies
available for paperback
Stephen Holloway is a consultant to
the air transport industry, specializing
in both strategic and financial
management. He has worked at a
senior level in merchant banking, is
a qualified pilot and holds graduate
degrees from Cranfield University, UK,
the University of Southern California
and the London School of Economics
and Political Science, UK.
Straight and Level: !
Practical Airline Economics
Second Edition
Stephen Holloway
“Holloway gives readers a complete,
no nonsense backbone of airline economics,
providing a fundamental foundation for any
student of the industry—thought provoking
and real-time in this current cycle of uncertainty.”
—Bryson P. Monteleone, Morton Beyer
& Agnew, Washington, DC
This book uses a simple powerful model to
explore linkages between the fundamentals
of airline economics and the volatility of
industry performance at the operating level.
The author has updated and expanded
the successful first edition. New sections
have been added that link the economic
fundamentals at the core of the book
to strategic context and to performance
outcomes. Extensive use is made of
practical examples.
Straight and Level is written for masters-level
students in aviation management courses.
It will also be useful to managers at the
beginning of their careers and to established
managers moving from functional posts into
general management. Anyone wanting to gain
an understanding of the economics of the
airline industry at a practical level and an
insight into the reasons or its financial
volatility should find this book of interest.
Contents: STRATEGIC CONTEXT: Economics
and strategy. OPERATING PERFORMANCE DRIVERS:
Traffic; Yield; Output; Unit costs. CAPACITY
MANAGEMENT: Network management: design;
Network management: scheduling; Fleet
management; Revenue management.
OPERATING PERFORMANCE: Strategy, economics
and operating performance; References; Index.
Air Cargo in Mainland
China and Hong Kong
Anming Zhang, George W.L. Hui,
Lawrence C. Leung, Waiman Cheung
and Yer Van Hui
Ashgate Studies in Aviation Economics
and Management
Air traffic and the aviation industry have
grown rapidly on the Chinese mainland in
the two and a half decades since China’s open
door policy. This book provides a systematic
and comprehensive study of China’s air cargo
industry as well as its policy evolution.
July 2004 206 pages
Hardback 0 7546 4216 X $89.95/£45.00
The Airline Industry and
the Impact of Deregulation
George Williams
“Dr. Williams has produced a well-written
and interesting book.”
—Transport
“…a lucid, well thought-out and fascinating
book. It should appeal to a wide readership.”
—Journal of Air Transport Management
“Its easily readable style and conciseness lend
it well to the needs of undergraduates and
those who require an overview of the salient
events in the industry’s history…”
—Transport Geography
1994 224 pages
Hardback 0 291 39824 3 $114.95/£60.00
 AVIATION BUSINESS AND MANAGEMENT
Airlines: Managing Aviation in Crisis
to Make Money Ruwantissa I.R. Abeyratne
Stephen Holloway “A book every serious aviation lawyer must
have…an important contribution to the
“…a mine of insights into the complexities
literature in the field…A timely study of
of competitive airline operations…enlivened
the challenges facing the international airline
by a profusion of many interesting and often
industry…recommended reading for anyone
amusing quotations to illustrate the messages.”
concerned with the future of the airline industry.”
—The Aerospace Professional
—Roderick Margo, University of California
“…a good book and will bring sighs of relief
“This new book, by an established and
to a lot of readers who have an interest in
respected author, will prove extremely useful
services management.”
to aviation specialists, international lawyers,
—Journal of Services Research
journalists and the general public.”
2001 452 pages —Michael Milde, McGill University
Hardback 0 7546 1558 8 $99.95/£55.00
2003 366 pages
Hardback 0 7546 3186 9 $134.95/£69.95

Aviation Security Aviation Trends in

Legal and Regulatory Aspects
Ruwantissa I.R. Abeyratne
“The book opens with one of the most
comprehensive studies of international law
which I have come across…Dr. Abeyratne
manages to increase the clarity of the subject
by thoroughly defining the acts which might
compromise aviation security…the work is
aimed to analyze the legal and regulatory
aspects of aviation security, this has been
done with great competence.”
—The Aerospace Professional
1998 384 pages
Hardback 1 84014 544 7 $154.95/£80.00
the New Millennium
Ruwantissa I.R. Abeyratne
“…this book will be most valuable to
practitioners and academics alike and
most particularly to those in the business
of commercial aviation.”
—Nicolas Mateesco Matte, McGill University
“…Abeyratne is the air law newspaperman
at the front: he sees what happens and thanks
to his knowledge of air law he not only
represents the facts but also the background
…the diversity of the collection guarantees
that there is something for all of us…”
—Air and Space Law
2001 522 pages
Hardback 0 7546 1299 6 $154.95/£79.95

Buying the Big Jets Changing Planes: A Strategic

Fleet Planning for Airlines Management Perspective
Paul Clark on an Industry in Transition
“…a comprehensive, lucid and an informative
Stephen Holloway
guide for airline fleet planners to optimize
their capacity resources in the fiercely This book examines the changing nature of
competitive marketplace. It is a ‘must-have’ strategic management in the growing number
book for airline practitioners responsible of airlines that participate in liberalized and
for fleet planning…” competitive markets.
—Nawal K. Taneja, Ohio State University
Volume 1: Situation Analysis
“…a valuable examination of the current
1998 376 pages
practices in aircraft evaluation and selection…
Hardback 0 291 39855 3 $134.95/£70.00
of great value…”
—Air International Volume 2: Strategic Choice,
2001 300 pages Implementation and Outcome
Hardback 0 7546 1385 2 $94.95/£48.00
1998 350 pages
Hardback 1 84014 350 9 $134.95/£70.00

Cleared for Take-Off Defining Aerospace Policy

Structure and Strategy in Essays in Honor of Francis T. Hoban
the Low Fare Airline Business Edited by Kenneth Button,
Thomas C. Lawton Julianne Lammersen-Baum
Ashgate Studies in Aviation Economics
and Roger Stough
and Management Featuring contributions from many of the most
“…an excellent book on the latest and fastest prominent contemporary figures in the US
growing aspect of European aviation…” aerospace community, this book provides
—Peter Morrell, Cranfield University, UK unprecedented insights into the ways
in which aerospace policy is developed
“…an ideal introduction to the subject… and implemented.
a useful additional text for all those interested
June 2004 164 pages
in this increasingly important sector of the Hardback 0 7546 4225 9 $89.95/£45.00
airline market.”
—Journal of Air Transport Management
2002 234 pages
Hardback 0 7546 1269 4 $94.95/£47.50

www.ashgate.com 7
AVIATION BUSINESS AND MANAGEMENT Driving Airline Business The Economic Regulation
Strategies through of Airports
Emerging Technology Recent Developments in Australasia,
North America and Europe
Nawal K. Taneja
“…compelling reading…a useful reference book
Edited by Peter Forsyth, David Gillen,
or guide for someone engaged in this field.” Andreas Knorr, Otto G. Mayer,
—The Aerospace Professional Hans-Martin Niemeier and David Starkie
“…helps the reader answer the question, ‘should Ashgate Studies in Aviation Economics
business strategy drive technology strategy or and Management
should technology drive business strategy?’” “…is required reading for any academic
—Aviation Week & Space Technology or practitioner involved with airport
2002 214 pages privatization and regulation.”
Hardback 0 7546 1971 0 $99.95/£50.00 —Aerlines Magazine
July 2004 260 pages
Hardback 0 7546 3816 2 $99.95/£50.00

Emergent Commercial Flying Too Close to the Sun

Trends and Aviation Safety
Ruwantissa I.R. Abeyratne
“Anyone interested in the interaction of global
safety, security and economy of the world
aviation will find in Abeyratne’s book a
full spectrum of reliable and up-to-date
information and creative analysis. The author
presents to the readers a unique and global
view of the global industry.”
—Michael Milde, McGill University
“As a senior official within ICAO, Dr. Abeyratne
is characteristically thorough as is this work…
provides original material which can be
practically used by those concerned with the
many contemporary issues of air transport…”
—The Aerospace Professional
1999 370 pages
Hardback 1 84014 907 8 $154.95/£80.50
The Success and Failure
of the New-Entrant Airlines
Sveinn Vidar Gudmundsson
Ashgate Studies in Aviation Economics
and Management
“…an excellent analysis and overview of the
problems facing new entrant airlines from
both a practical and an academic angle…”
—The Aerospace Professional
“This is an interesting and highly relevant
topic and the book succeeds in providing
an objective and impartial analysis…”
—Journal of Air Transportation World Wide
1999 276 pages
Hardback 1 84014 366 5 $124.95/£65.00

Frontiers of Aerospace Law The Global Navigation

Ruwantissa I.R. Abeyratne Satellite System
“…a good collection of studies on today’s Navigating into the New Millennium
problems…Abeyratne is where the action Alessandra A.L. Andrade
is, and as he is a good analyst and a
professional reporter…” “…makes a major contribution…Anyone who
—Air and Space Law is interested in the legal and economic aspects
of the Global Navigation Satellite System in its
“It is refreshing to read a legal book that not scientific setting will find in this book a useful
only identifies future problem areas but also repository of analytical information, pragmatic
is bold enough to offer solutions.” advice and guidance.”
—The Aerospace Professional —Ruwantissa Abeyratne, International Civil
2002 362 pages Aviation Organization, Montreal
Hardback 0 7546 1949 4 $134.95/£70.00
2001 240 pages
Hardback 0 7546 1825 0 $99.95/£55.00

Globalization and Human The Impact of Liberalizing

Resource Management International Aviation
in the Airline Industry Bilaterals
Jack Eaton The Case of the Northern
Ashgate Studies in Aviation Economics German Region
and Management David W. Gillen, Holger Hinsch,
“It is possible to open it at any page and find Benedikt Mandel and Hartmut Wolf
an interesting insight to the world of airline “…a ‘must read’ for policy makers, managers,
management—and mismanagement.” economists and others…”
—Aerospace Professional —Martin Dresner, University of Maryland
“…this book makes for interesting reading… “…highly commendable… a valuable
and would be a useful source of material for contribution to the literature in this field.”
those with professional and research interests.” —Journal of Transport Geography
—Industrial Relations Journal 2001 244 pages
2001 168 pages Hardback 0 7546 1761 0 $99.95/£55.00
Hardback 0 7546 1286 4 $94.95/£49.95

8 Aviation and Human Factors


Law and Policy of Substantial
Ownership and Effective
Control of Airlines
Prospects for Change
Isabelle Lelieur
“…thought-provoking and original. It is a
‘must read’ for airline managers, aviation
lawyers and economists…”
—Ruwantissa Abeyratne, International Civil
Aviation Organization, Montreal
“Isabelle Lelieur is an innovative scholar who
offers a remarkably penetrating analytical
and critical view…”
—Michael Milde, McGill University
2003 180 pages
Hardback 0 7546 3548 1 $89.95/£45.00
Shaping Air Transport
in Asia Pacific
Tae Hoon Oum and Chunyan Yu
“…makes a valuable contribution to the
literature in this field.”
—The Aerospace Professional
This book provides a comprehensive
assessment of the current markets and outlook
for the industry in the Asia-Pacific region
and examines options for improvement
of the regulatory system and industry structure
drawing on experience from both within
and outside of the region.
2000 272 pages
Hardback 0 7546 1196 5 $109.95/£57.50
FORTHCOMING
Airport Economics
Revealing Realities
Michael W. Tretheway
This book reviews in detail, from the
experienced standpoint of an airport manager
and academically respected economist, the
very significant economics of the airport fixed
base. The author looks at the main drivers
of economic efficiency: business, revenues,
costs, finance, government involvement
through regulation and taxation. He analyzes
systematically the components of revenue
and costs, the sources and restrictions in
finance and the role of the airport in society,
both as an engine of growth and its impact
on the environment.
October 2005 c. 300 pages
Hardback 0 7546 4298 4 c. $89.95/£45.00
FORTHCOMING
Strategic Management
in the Aviation Industry
Edited by Werner Delfmann,
Herbert Baum, Stefan Auerbach
and Sascha Albers
“…essential reading for anyone who is interested
in…strategic issues involved in managing
the aviation industry. It makes an invaluable
contribution to the aviation literature…”
—Anne Graham, University
of Westminster, UK
This book provides a comprehensive overview
of the strategic challenges and the appropriate
measures required to meet the challenges
in a dynamic industry.
September 2005 c. 684 pages
Hardback 0 7546 4567 3 c. $144.95/£75.00
AVIATION BUSINESS AND MANAGEMENT
NEW
Managing Strategic
Airline Alliances
Birgit Kleymann and Hannu Seristö
Ashgate Studies in Aviation Economics
and Management
Strategic airline alliances are an important
topic in airline management today, stimulated
by poor access of international airlines to
large domestic markets and the increasing
importance of network scope. This book
conveys the results of recent academic
research on strategic airline alliances.
December 2004 216 pages
Hardback 0 7546 1327 5 $89.95/£45.00
NEW
Wings Across Europe
Towards an Efficient European
Air Transport System
Kenneth Button
“…anyone interested in the future of European
airlines will find this book stimulating reading …”
—Peter Forsyth, Monash University, Australia
This book examines the current state of European
airlines. It seeks to determine if the current
institutional structure provides a sustainable
basis for the continued vitality of air transport
as a facilitator of economic development.
November 2004 142 pages
Hardback 0 7546 4321 2 $79.95/£40.00
FORTHCOMING
Designing and Executing
Strategy in Aviation
Management
Triant G. Flouris and Sharon L. Oswald
This book is an application of strategic
management in the field of aviation. It covers
what every senior level or graduate level
student of aviation needs to know about
crafting and executing business strategies.
Great care is taken to satisfy the market’s
yearning for a comprehensive and multifaceted
teaching package. The authors include applied
case studies on several airlines and aviation
businesses, setting out how these organizations
have dealt with strategy formulation and
implementation in several different areas.
November 2005 c. 250 pages
Hardback 0 7546 3618 6 c. $79.95/£40.00
SERIES
ASHGATE STUDIES IN AVIATION
ECONOMICS AND MANAGEMENT
Series editor: George Williams and Tae Hoon Oum
This series presents state-of-the-art and specialized material of interest
to those in air transport, airline economists, operational managers and
government agency specialists.
NEW NEW
Competition versus Predation Managing Strategic
in Aviation Markets Airline Alliances
page 5 page 9
For more information on this series, including a complete listing of titles, please visit
us online at www.ashgate.com
www.ashgate.com 9
SAFETY AND RISK NEW
Group Interaction in High Risk Environments
Edited by Rainer Dietrich with Traci Michelle Childress
What governs the way people work together and handle
technology in high risk environments? The understanding of
decision making, communication and the other dimensions
of team interaction within aircrews and other teams in highly
stressful situations, is based on a multitude of diverse factors,
each with its own literature and individual studies.
This book is about how teams function in such situations,
providing a uniquely integrated and interdisciplinary account
of the dynamics and main explanatory factors of team interaction
under high workload. The book stems from the interdisciplinary
research project “Group Interaction in High Risk Environments”
(GIHRE), a Collegium of the Gottlieb Daimler and Karl Benz
Foundation. The goals of the project are to investigate, analyze
and understand the behavior of professional groups working
in high-risk environments and to develop practical suggestions
for enhancing performance.
August 2004
300 pages
A central focus of this book is how groups in these professions
Hardback
0 7546 4011 6
deal with the factors that can threaten the safety and effectiveness
$89.95/£45.00 of their task performance, whether these factors are part of the
environment or part of the team itself. Four representative
Other titles of interest: workplaces were investigated in three broad settings:
Incident Command: Tales • In aviation, the cockpit of a commercial airliner.
from the Hot Seat
page 14
• In medicine, the operating room and the intensive
care unit of a hospital.
Teaming Up: Components of Safety • In nuclear power, the control room of a nuclear
Under High Risk
power plant.
page 14
The international and interdisciplinary composition of the
Decision Making Under Stress Collegium ensures the book features a variety of different
page 22
methodological and conceptual approaches, which are
brought to bear at both theoretical and practical levels.
Readers working in all related fields will find value in the case
descriptions, the academic synthesis of the similarities between
them, and ways to approach new challenges; specialists in
applied psychology, human factors and technical management
will gain new insights.
NEW
Safety Ethics !
Cases from Aviation, Healthcare and Occupational and Environmental Health
Manoj S. Patankar, Jeffrey P. Brown and Melinda D. Treadwell
“This user-friendly book should be within easy reach of students,
teachers, and professionals who have an interest in safety ethics…
It presents a very exciting educational instrument about the
ethics of safety in three distinct fields that share very similar
ethical challenges: aviation, health care and occupational
and environmental health…The writing style is clear and precise;
the organization of the book helpful and perceptive for those
who might integrate it into a safety curriculum.”
—Gerard Magill, Saint Louis University
Much of the previous literature in the field of safety focused on
either the technical equipment issues or the human performance
factors that contribute to the active failures in safety-critical
systems. However, this book provides guidance in the moral
or ethical aspects of decision-making that perpetuate many
March 2005
246 pages of the latent failures in safety-critical systems.
Hardback !
The book presents an interdisciplinary discussion of ethical
0 7546 4247 X
$69.95/£40.00 decision-making and discusses the need to teach ethical decision-
making in professional academic programs. It provides a concise
introduction to the ethical foundations and follows up with case
Examination/Inspection
copies available studies from aviation, healthcare, and environmental and
occupational health. These cases illustrate the challenges faced
Other titles of interest: by the individuals in their respective field and the reasons for
Safety and Ethics in Healthcare: the choices that they made in the face of adversities.
A Guide to Getting it Right
Safety Ethics gives a fascinating insight into ethical decision-
page 15
making for all those interested or involved in safety-critical
environments. The book will be an extremely valuable guide
for professionals in making decisions consistent with their beliefs
and code of ethics.
10 Aviation and Human Factors
Contents: Introduction, Rainer Dietrich and Traci M. Childress.
PART I: SEVEN PERSPECTIVES ON TEAMWORK: Group interaction under
threat and high workload, Robert L. Helmreich and J. Bryan Sexton;
Behavioral markers in analyzing team performance of cockpit
crews, Ruth Häusler, Barbara Klampfer, Andrea Amacher and
Werner Naef; The effects of different forms of co-ordination on
coping with workload, Gudela Grote, Enikö Zala-Mezö and
Patrick Grommes; Communication in nuclear power plants (NPP),
Ryoko Fukuda and Oliver Sträter; Linguistic factors, Manfred Krifka,
Silka Martens and Florian Schwarz; Language processing,
Rainer Dietrich, Patrick Grommes and Sascha Neuper; Task
load and the microstructure of cognition, Werner Sommer,
Annette Hohlfeld and Jörg Sangals. PART II: SPECIFIC ISSUES: Setting
the stage: characteristics of organizations, teams and tasks
influencing team processes, Gudela Grote, Robert L. Helmreich,
Oliver Sträter, Ruth Häusler, Enikö Zala-Mezö and J. Bryan Sexton;
Structural features of language and language use, Manfred Krifka;
Leadership and co-ordination, J. Bryan Sexton, Patrick Grommes,
Enikö Zala-Mezö, Gudela Grote, Robert L. Helmreich and
Ruth Häusler; Determinants of effective communication,
Rainer Dietrich; Task load effects on language processing;
experimental approaches, Annette Hohlfeld, Ryoko Fukuda,
Sascha Neuper, Jörg Sangals, Werner Sommer and Oliver Sträter,
Appendices; Bibliography; Index.
About the editors: Professor Rainer Dietrich heads the Psycho-
linguistic Experimental Laboratory of the Institute for German
Language and Linguistics at the Humboldt University Berlin,
Faculty of Arts II and has conducted a number of experiments
on language processing. The specific objective of the latter
is the structure of the production system and the time course
of utterance production under conditions of workload.
Traci Michelle Childress currently works as Coordinator for
the GIHRE project at the Humboldt University in Berlin, Germany
and as a freelance editor and writer.
Contents: Foreword, Dr. Gregory R. Beabout; Introduction to
ethical decision-making, Manoj S. Patankar; Ethical challenges in
aviation maintenance, Manoj S. Patankar; Aviation maintenance
environment: the context for ethical decisions, Manoj S. Patankar;
Ethical responsibilities of educators, regulators and professional
organizations in aviation, Manoj S. Patankar; Ethical dilemmas
in healthcare, Jeffrey P. Brown; Key themes in healthcare safety
dilemmas, Jeffrey P. Brown; Ethical responsibilities of educators,
regulators and professional organizations in healthcare,
Jeffrey P. Brown; Ethical challenges in occupational and
environmental health, Melinda D. Treadwell; Cases from
occupational and environmental health, Melinda D. Treadwell;
Ethical responsibilities of educators, regulators and professional
organizations in occupational and environmental health,
Melinda D. Treadwell; Afterword; Appendix: cases for classroom
discussions, workshops or other interactive opportunities; Index.
About the authors: Dr. Manoj S. Patankar is Chairman of
the Department of Aviation Science at Saint Louis University.
He teaches in the Aviation Safety Management graduate program
and is engaged in cross-disciplinary research projects in linking
aviation with other high-consequence industries.
Jeffrey Brown is an educator and consultant in macro human
factors. He has extensive teaching experience in aviation and
in the application of system safety principles in healthcare. He
is engaged in multiple research projects in healthcare systems.
Dr. Melinda Treadwell is an Assistant Professor in the Department
of Technology Design, and Safety at Keene State College, New
Hampshire. She is actively engaged in toxicology research and
she teaches in the Department’s undergraduate programs.

Aircrew Security
A Practical Guide
Clois Williams and Steven Waltrip
The terrorist threat continues to dominate
international air travel and pose a real
and present danger to airline passengers
and aircrew across the globe. Expectations
of renewed commitments to aircrew security
training increased, however the practical
reality of the standard of information and
effective training fell short.
This book helps redress this problem. Intended
to help flight crews deal with the complexities
they face in the skies, it is designed to inform
and enlighten crewmembers on the issues
posed by air rage and terrorist activities, using
techniques for conflict resolution, assessment
of threat, mental and physical preparation
and post-incident considerations.
The culmination of work accomplished from
a lifetime of employment in aviation, security
and training, the authors use a progressive
approach to explain security issues from
a flight crewmember’s perspective. Using
detailed studies of current airline security
practice, the book uncovers many of the
shortcomings of international aviation security
and presents plausible and innovative
solutions to the problems crewmembers face.
Contents: IDENTIFYING THE THREATS: Aviation
security: crewmember perspectives; Disruptive
passengers and sky rage; Aircraft hijacking—
a continual threat; Investigating terrorism;
Explosive devices; Scary stuff: chemical/
biological/radiological weapons. PREPARING
FOR THE THREATS: Awareness for survival; Mental
preparation: developing a survival mindset;
Conflict management; Flight crew use of force.
DEALING WITH THE THREATS: Profiling; Flight crew
survival tactics and techniques; Unconventional
self-defense; Post incident considerations;
The War on Terrorism; Epilogue; Index.
NEW
Cognition and Safety
An Integrated Approach to Systems
Design and Assessment
Oliver Sträter
Safety suffers from the variety of methods
and models that are used to assess human
performance. For example, operation is
concerned primarily with human error, while
design deals with aligning the system to
workload or situational awareness and the gap
between the two disassociates safety assessment
from design. As a result, system design creates
constraints for the operator working at the
sharp-end, which will inevitably lead to
human error.
Cognition and Safety provides an integrated
view of cognitive human issues to better
enhance safety. It combines operational
with design-related concepts of cognitive
performance to provide an approach for safely
managing cognitive issues throughout the
lifecycle of a system, from operational to
senior management levels.
The book will be of interest to operational
managers, designers, training specialists,
safety managers and operational staff dealing
with human factors and safety issues; scientists
in the area of safety, ergonomics and human
factors; regulators dealing with safety and
human factors, and practitioners in the field
of human reliability.
Contents: PART I: CONCERNS: The need to model
cognition in safety; The genesis of modeling
cognition in safety. PART II: INTEGRATION:
The cognitive processing loop; Mechanisms
of cognitive performance and error. PART III:
APPLICATION: Implications for cognitive system
design; Assessment of cognitive performance
in safe operations; Integration of cognitive
performance; Perspectives; Author index;
Keyword index.
July 2004
506 pages
Hardback
0 7546 4076 0
$99.95/£55.00
Captain Clois Williams (retired) is
President of the Diversified Training
Company, Inc.
First Officer Steven Waltrip is Vice
President of the Aviation Safety
and Security Association and also
at Diversified Training Company, Inc.
July 2005
288 pages
Hardback
0 7546 4325 5
$99.95/£55.00
Dr. Oliver Sträter is with the European
organization for the safety of air
navigation (EUROCONTROL) in the
Safety and Security Management
Business Unit, developing their long-
term safety strategy. He is also a
member of German Reactor Safety
Commission for the topic of Man
Technology and Organization.
Previously he counselled for the
International Atomic Energy Agency,
the Nuclear Regulatory Commission
of the United States, the Swiss
Regulatory Body and the OECD
Halden Reactor Project.
SAFETY AND RISK
NEW
Barriers and Accident
Prevention
Erik Hollnagel
“Beautifully written, immensely scholarly
and rich in illustrations, it both challenges
the received wisdom about accident etiology
and…offers a viable way forward. This book
establishes Erik Hollnagel as the leading
thinker in this field.”
—James Reason, University
of Manchester, UK
“This important, thought-provoking book
should be required reading for accident
prevention professionals and anyone
concerned with enhancing system safety.”
—Marilyn Sue Bogner, Institute for the Study
of Human Error, Bethesda
Accidents are preventable, but only if they October 2004
are correctly described and understood. Since 242 pages
the 1980s, accidents have come to be seen Hardback
0 7546 4301 8
as the consequence of complex interactions $89.95/£45.00
rather than simple threads of causes and effects.
Yet advances in methods have not matched Erik Hollnagel has been Full Professor
progress in the development of accident models. of Human-Machine Interaction at
Written in an accessible style, Barriers and Linköping University, Sweden since
1999. Previously Principal Advisor,
Accident Prevention is designed to provide OECD Halden Reactor Project, Norway;
a stimulating and practical guide for industry Technical Director, HRA Ltd., UK;
professionals familiar with the general ideas Senior researcher, Department Manager
of accidents and human error. The book and later Principal Scientist, Computer
is directed at those involved with accident Resources International, Denmark.
He has worked closely with the patient
analysis and system safety, such as managers
safety programs in Sweden, training
of safety departments, risk and safety doctors and nurses in risk assessment.
consultants, human factors professionals
and accident investigators.
Contents: Accidents and causes; Thinking
about accidents; Barrier functions and barrier
systems; Understanding the role of barriers
in accidents; A systemic accident model;
Accident prevention; Bibliography; Author
index; Subject Index.
Culture at Work in Aviation !
and Medicine
National, Organizational
and Professional Influences
Robert L. Helmreich
and Ashleigh C. Merritt
“…marvelous anecdotes and case studies…
This is a book that all those concerned with
safety in the operational environment will
wish to get and read cover to cover.”
—Ron Westrum, Eastern Michigan University
“The strength in the book lies in the numerous
case histories that serve to reinforce key
principles…this book is recommended
reading for human factors researchers
and practitioners alike.”
—Aviation, Space and
Environmental Medicine
2001
In this book the authors report the results 332 pages
of their ongoing exploration of the influences
of culture in two professions—aviation and Paperback !
medicine. Within these two environments, 0 7546 1904 4
they show the effects of professional, national $44.95/£27.00
and organizational cultures on individual
attitudes, values and team interactions. Hardback
0 291 39853 7
Contents: Foreword by Captain Daniel Maurino, $124.95/£65.00
ICAO; Groups and cultures in aviation and
medicine; Professional culture; National Examination/Inspection copies
available for paperback
culture; Organizational culture; Error
management: a cultural universal in aviation
and medicine; Implementing error Robert L. Helmreich is Professor
of Psychology at the University of
management: trust, data and interventions;
Texas at Austin and Director of the
When cultures collide; Cultural psychology: University of Texas Aerospace Crew
a synthesis; Appendix A: Methodological
Research Project.
issues in cross-cultural research; Appendix B:
Data; Appendix C: Research instruments; Dr. Ashleigh C. Merritt earned her PhD
References; Index. in psychology at the University of Texas
at Austin and served as a postdoctoral
fellow at the Aerospace Crew Research
Project. Ashleigh now works with John
Wreathall and Company.
www.ashgate.com 11
SAFETY AND RISK
2002
170 pages
Paperback !
0 7546 1924 9
$34.95/£21.00
Hardback
0 7546 1917 6
$99.95/£50.00
Examination/Inspection copies
available for paperback
Dr. Sidney Dekker is currently
Professor and Director of Research
at the School of Aviation, Lund
University, Sweden.
2003
182 pages
Paperback !
0 7546 1873 0
$34.95/£19.95
Hardback
0 7546 1875 7
$99.95/£50.00
Examination/Inspection copies
available for paperback
Dr. Scott Shappell is an internationally
renowned expert and a highly sought
after consultant and speaker in the
fields of human factors, systems
safety, error management and
accident investigation.
Dr. Douglas A. Wiegmann is a
tenured professor in the Department
of Human Factors at the University
of Illinois in Urbana-Champaign.
He is an internationally recognized
expert in the fields of human error
analysis and accident investigation.
12 Aviation and Human Factors
The Field Guide to Human !
Error Investigations
Sidney Dekker
“…the concepts are presented in a very
straightforward manner, and many examples
are given…a fine contribution to accident
investigation methodology.”
—International Journal of Applied
Aviation Studies
“The stimulating, up to the minute content of
fresh, new data and interpretation must surely
encourage further advances in this essential
safety discipline.”
—The RoSPA Occupational Safety
and Health Journal
“…very insightful and practical…”
—Journal of Air Transportation
“…an excellent job of demonstrating the
need for a systems approach to accidents,
where ‘human error’ is an unacceptable
causal component.”
—Donald A. Norman, Northwestern
University and Nielsen Norman Group
The Field Guide to Human Error Investigations
is intended for those who want to understand
human error in complex, dynamic domains.
It offers concrete guidance for reconstructing
or investigating human error—not to find out
where people went wrong, but why their
performance made sense to them at the time.
Contents: HUMAN ERROR AS A CAUSE OF MISHAPS:
The bad apple theory; Reacting to failure;
What is the cause?; Human error by any other
name; Human error—in the head or in the
world?; Put data into context. HUMAN ERROR AS
A SYMPTOM OF TROUBLE DEEPER INSIDE THE SYSTEM:
Human error—the new view; Human factors
data; Reconstruct the unfolding mindset; Patterns
of failure; Writing recommendations; Learning
from failure; Rules for in the rubble; Index.
A Human Error Approach !
to Aviation Accident Analysis
The Human Factors Analysis
and Classification System
Douglas A. Wiegmann
and Scott A. Shappell
“Bridging the gap between system safety
theory and practice, this book provides a clear,
comprehensive, field-tested framework to assist
aviation safety professionals with investigating,
analyzing, and assessing the impact of human
error in aviation accidents and incidents.
A ‘must-read’ for all interested in causal
factor analysis!”
—James T. Luxhøj, Rutgers University
“…the book should be required reading
for any journalist expected to cover air
accidents…it contains a wealth of insight
and it will be a useful addition to the bookshelf
of anyone with an interest in aviation safety.”
—Navigation News
“This is a seriously informative and provocative
text that deserves a wide readership among
all aviation safety professionals and concerned
individuals and organizations in the military
forces and general travelling public.”
—Occupational Safety & Health
This comprehensive book provides the
knowledge and tools required to conduct
a human error analysis of accidents, serving
as an excellent reference guide for many
safety professionals and investigators already
in the field.
Contents: Errare Humanum Est—to err
is human; Human error perspectives;
The human factors analysis and classification
system (HFACS); Aviation case studies using
HFACS; Exposing the face of human error;
Beyond gut feelings…; But what about…?;
References; Index.
2003
126 pages
Hardback !
0 7546 3891 X
$49.95/£27.50
Examination/Inspection
copies available
Colonel Greg Alston is Deputy Chief
of Safety for the US Air Force at the
Pentagon, Washington DC. He is also
an Adjunct Assistant Professor with
Embry-Riddle Aeronautical University
and has taught undergraduate and
graduate level courses since 1988.
As fighter pilot in the United States
Air Force, he has flown many types
of planes, from AT-38s to F-117A
Stealth Fighter in the US, Europe
and Asia.
February 2004
324 pages
Paperback !
0 7546 4122 8
$49.95/£25.00
Hardback
1 84014 931 0
$114.95/£60.00
Examination/Inspection copies
available for paperback
Barry Strauch has lectured and
taught human factors, aircraft
accident investigation techniques
and human error to accident
investigators, graduate students
and government and industry officials
throughout the world. He is an adjunct
faculty member of the Psychology
Department of George Mason
University and an instructor at George
Washington University’s Aviation
Management Certificate program.
How Safe is Safe Enough? !
Leadership, Safety
and Risk Management
Colonel Greg Alston
“Safety is a very complex subject. For it to
be effectively dealt with all areas of business
management must be brought to bear from
the leadership provided by the directors and
senior management to the everyday activities
of all employed in the business…It is…essential
that mangers and safety advisers learn from
different experiences so as to be able to
choose the one that best fits their situation.
This book brings together a range of proven
effective solutions.”
—P. Waterhouse, University of Surrey, UK
Covering leadership, safety programs and risk
management for organizations and individuals,
this book helps in professional development,
grooming current and future leaders to understand
their roles in safety and risk management.
The author establishes the importance of an
organizational leader’s role in the safety/risk
management game and provides the answer
to “How safe is safe enough?”
Often, managers at various levels do not have
an understanding of what goes into a safety
program. This book tells them, from an expert’s
view. Readership includes executives and
middle management, all leaders as a professional
development book and students. It is also
a supplemental textbook for safety and risk
management courses.
Contents: Managing risk in an uncertain
world; Leading the risk game; Costs of losing
the risk game; Universal probabilities; Risk
management; System safety: designing out
risk; Organizational risk; Personal risk
management; The safety program; Change:
the way ahead; How safe is safe enough?
The answer; Bibliography; Index.
Investigating Human Error: !
Incidents, Accidents
and Complex Systems
Barry Strauch
“…essential reading for the professional
investigator and the serious student of the
subject. Strauch is commendably thorough.”
—Industrial Safety Magazine
“…as hard to put down as a crime detection
thriller, with carefully researched case histories
revealing disastrous sequences of human error,
mal-administration and criminal neglect far
stranger than fiction. This is an important
and valuable book…”
—The RoSPA Occupational Safety
and Health Journal
In this book, the author applies contemporary
error theory to the needs of investigators
and of anyone attempting to understand why
someone made a critical error, how that error
led to an incident or accident and how to
prevent such errors in the future. Students
and investigators of human error will gain
an appreciation of the literature on error,
with numerous references to both scientific
research and investigative reports in a wide
variety of applications, from airplane accidents,
to bus accidents, to bonfire disasters.
Contents: PART I: ERRORS AND COMPLEX SYSTEMS:
Introduction; Errors, complex systems, accidents,
and investigations. PART II: ANTECEDENTS:
Equipment; The operator; The company and
the regulator; Maintenance and inspection;
Multi-operator systems; Culture. PART III: DATA
AND DATA ANALYSIS: System recorders; Written
documentation; Interviews; Analysis. PART IV:
ISSUES: Situation awareness and decision
making; Automation. PART V: APPLYING THE DATA:
Case study; Final thoughts; References; Index.

Managing Maintenance !
Error
A Practical Guide
James Reason and Alan Hobbs
“…one of the most practitioner-friendly books
I have read for some time. This is an important
achievement, for in the high-pressure world
of maintenance managers, supervisors
and workers need to be able to get at and
assimilate useful information quickly…It is
lucid, accessible and logically structured…”
—Risk Management: An International Journal
“…provides a useful, comprehensive and
robust overview of the varieties of human
error and factors that promote them. The
authors offer practical guidance in managing
maintenance error in the form of principles
for managing the person, team, workplace,
task and organizational aspects of maintenance.”
—Ergonomics in Design
“Excellently explained and illustrated
throughout, this is ideal reading and
reference material for the eager, curious
and dedicated safety professional.”
—Occupational Safety and Health Journal
This book provides a down-to-earth
practitioner’s guide to managing maintenance
error, dealing with risks, human performance
problems—their understanding and solution—
and creating a safety culture, for all in
maintenance-critical environments.
Contents: Human performance problems in
maintenance; The human risks; Fundamentals
of human performance; The varieties of error;
Local error-provoking factors; Three system
failures and a model of organizational
accidents; Principles of error management;
Person and team measures; Workplace and
task measures; Organizational measures;
Safety culture; Making it happen: the
management of error management; Index.
FORTHCOMING
Resilience Engineering
Concepts and Precepts
Edited by Erik Hollnagel, Nancy Leveson
and David D. Woods
Resilience engineering represents the view
that failure is the flip-side of the adaptations
necessary to cope with the complexity
of the real world, rather than a breakdown
or malfunctioning as such. The performance
of individuals and organizations must always
adjust to the current conditions and because
resources and time are finite, such adjustments
are always approximate. Success has been
ascribed to the ability of organizations, groups
and individuals to anticipate the changing
shape of risk before failures and harm occurs.
Failure is simply the absence, temporary
or permanent, of that ability.
This book provides an introduction to
resilience engineering of systems, covering
both the theoretical and practical aspects.
It is written for people who, as part of their
work, are responsible for system safety on
managerial or operational levels alike. The
book will be directly relevant to professionals
such as safety managers and engineers (line
and maintenance), security experts, risk
and safety consultants, human factors
professionals and accident investigators.
Key points:
• Important and broad-reaching, this title
proves both timely and provocative.
• Exceptionally high-quality list of
contributors from all over the world.
2003
198 pages
Paperback !
0 7546 1591 X
$34.95/£19.95
Hardback
0 7546 1590 1
$99.95/£55.00
Examination/Inspection copies
available for paperback
James Reason is a Psychology
Professor at the University of
Manchester, England. He is also a
consultant to numerous organizations
throughout the world, sought after
as a keynote speaker at international
conferences and the author of several
bestselling books.
Alan Hobbs is currently a Senior
Research Associate, San Jose State
University Foundation at the NASA
Ames Research Center, California.
2006
c. 250 pages
Hardback
0 7546 4641 6
c. $94.95/£47.50
Erik Hollnagel is a Full Professor
of Human-Machine Interaction
at Linköping University, Sweden.
Nancy Leveson is Professor of
Aerospace Software Engineering
in the Aeronautics and Astronautics
Department and also Professor
of Engineering Systems at Ohio
State University.
David Woods is a Professor at Ohio
State University in the Institute
for Ergonomics, as well as past
President of the Human Factors
and Ergonomics Society.
SAFETY AND RISK
Managing the Risks of !
Organizational Accidents
James Reason
“…because of its many similarities between
preventing accidents and preventing security
breaches, not only will security practitioners
improve their understanding of myriad safety
issues, but they will also be able to apply
many of these concepts to their security
duties…well written and organized.”
—American Society for Industrial Security
“For the person who plans to read only
one book on safety management in the
next ten years, read Managing the Risks
of Organizational Accidents. For the person
who has read every book on safety
management in the past ten years, well,
you should read this one too.”
—Focus on Commercial Aviation Safety
1997
“The book is well written and thoroughly 266 pages
enjoyable to read…recommended in
particular to those who are in charge of Paperback !
regulating risks in industrial organizations 1 84014 105 0
$44.95/£26.50
and everyday life.”
—Accident Analysis and Prevention
Hardback
This lucid book presents a set of common 1 84014 104 2
principles to further our knowledge of the $114.95/£59.95
causes of major accidents in a wide variety
Examination/Inspection copies
of high technology systems. It also describes
available for paperback
tools and techniques for managing the risks
of such organizational accidents that go
James Reason is a Psychology
beyond those currently available to system Professor at the University of
managers and safety professionals. Manchester, England. He is also a
Contents: Hazards, losses and defences; consultant to numerous organizations
throughout the world, sought after
Defeating the defences; Dangerous defences; as a keynote speaker at international
The human contribution; Maintenance can conferences and the author of several
seriously damage your system; Navigating bestselling books.
the safety space; A practical guide to error
management; The regulator’s unhappy lot;
Engineering a safety culture; Reconciling the
different approaches to safety management.
Risk Management !
and Error Reduction
in Aviation Maintenance
Manoj S. Patankar and James C. Taylor
“…this is an excellent and very solid book.
It covers all the bases and then some. No
one is better informed to write such a book
than James Taylor. The contents are nicely
balanced between scary facts, case studies
and academic meat…the quality of the
content is first-rate.”
—James Reason, University
of Manchester, UK
“…serves as a practical guide as well as an
academic textbook…provides awareness
to those with little or no knowledge of
maintenance human factors…and a set
of practical tools for the more experienced
so they can be more effective in risk 2003
232 pages
management and error recovery.”
—Aviation News Hardback !
This is a comprehensive publication providing 0 7546 1941 9
practical guidelines to develop a sustainable $59.95/£35.00
safety culture for student and practicing
aviation personnel. It addresses and provides Examination/Inspection
copies available
tools for error reduction and recovery and
return on investment for risk management
Please see the companion volume
programs. This book serves as a practical
to this book, Applied Human Factors
guide as well as an academic textbook— in Aviation Maintenance, on page 17.
a “must have” for anyone involved in
aviation maintenance. Dr. Manoj S. Patankar is an Associate
Professor in the Department of
Contents: Defining risk in the aviation Aviation Science at Saint Louis
maintenance environment; Personal, University. He is also the Coordinator
professional, organizational and national of the online Master’s Degree Program
perspectives; Ergonomics, human factors in Aviation Safety Management.
and maintenance resource management;
Dr. James C. Taylor is an Adjunct
Maintenance safety culture and socio-
Professor in the College of Engineering
technical systems; Virtual airlines and
at Santa Clara University.
mutual trust; Professional habits for aviation
maintenance professionals; How far will
reliability take you?; Return on investment;
Case studies; Resources; References; Index.
www.ashgate.com 13
SAFETY AND RISK Aeromedical Transportation Air Rage
A Clinical Guide The Underestimated Safety Risk
Terence Martin and Howard D. Rodenberg
Rodenberg Angela Dahlberg
“This is needed and highly readable… “A must read for anyone in the airline
a good review of a complex and developing and aviation business…”
field which belongs on the shelf of any —Matt Sheehy, ALPA Security Committee
health professional concerned with “…contains a wealth of information…a must-
Aeromedical transport.” read for all aviation employees…the public
—Aviation, Space and also would greatly benefit reading this book
Environmental Medicine and human factor courses at university level
1996 288 pages should consider utilizing this text.”
Hardback 0 291 39842 1 $114.95/£59.95 —International Journal
of Applied Aviation Studies
Please see the companion to this book, Aeromedical
Transportation, Second Edition on page 15. 2001 322 pages
Hardback 0 7546 1325 9 $114.95/£60.00

Attitude or Latitude? Beyond Aviation !

Australian Aviation Safety
Graham R. Braithwaite
Studies in Aviation Psychology
and Human Factors
Australia has an enviable record for airline
safety—no one has ever died in an accident
involving a commercial jet aircraft in Australia.
The reasons behind this have been the source
of much speculation. This text uses Australian
aviation as a case study of a safe system to
explore the interactions between the natural,
operational and human environments.
2001 312 pages
Hardback 0 7546 1709 2 $114.95/£59.95
Human Factors
Safety in High Technology Systems
Daniel E. Maurino, James Reason,
Neil Johnston and Rob B. Lee
“…provides a clear insight into the sequence
of circumstances that can occur and cause
an accident to happen.”
—Ergonomics Abstracts
“This is serious and good stuff and should
be compulsory reading for every accident
investigator and for safety officers of any
technology-based organization.”
—Aerospace
1998 192 pages
Paperback 1 84014 948 5 $39.95/£26.00
Examination/Inspection copies available

Incident Command: Patterns In Safety Thinking

Tales from the Hot Seat A Literature Guide to Air
Transportation Safety
Edited by Rhona Flin and Kevin Arbuthnot
“This is a remarkably provocative backstage
Geoffrey R. McIntyre
view of what it’s like to enact incident command “…a very useful introduction and guide
on the front lines of crisis…This is a marvelous to the subject…an excellent road map
example of how practice and theory ought of this extremely complex subject.”
to be joined, but seldom are.” —Aviation Now
—Karl E. Weick, University of Michigan “Readers will be delighted by a complete
“…a valuable resource for academicians, overview of system safety development…
researchers, ergonomists, and operational McIntyre’s application of system safety
personnel in the field.” thinking to the air transportation world
—Ergonomics in Design is most effective in the comprehensive
2002 306 pages scenarios he presents.”
Hardback 0 7546 1341 0 $114.95/£60.00 —Journal of System Safety
2000 148 pages
Hardback 0 7546 1322 4 $99.95/£50.00

Teaming Up: Components NEW

of Safety Under High Risk
Edited by Rainer Dietrich
and Kateri Jochum
“A rich source of material for readers interested
in the practical realities of managing teams
working on safety critical projects.”
—Rhona Flin, University of Aberdeen, UK
This book explores scientific advances
with direct application to a range of high
risk environments. It addresses the issues
and root causes of error and lack of teamwork
by combining the knowledge of scientific
experts with experience gained in different
fields of industry and public life.
April 2004 146 pages
Hardback 0 7546 3435 3 $84.95/£42.50
Understanding and
Managing Risk Attitude
David Hillson and Ruth Murray-Webster
“This book provides a pivotal insight into the
complexities of human behavior, psychological
influences and subconscious preferences that
determine how people initially respond to
significant uncertainty.”
—Carl Anthony West, British Waterways
This book discusses how the human aspects
of risk management and to manage the
influence of human behavior on the risk process.
June 2005 206 pages
Hardback 0 566 08627 1 $94.95/£49.50

14 Aviation and Human Factors

 SAFETY AND RISK
FORTHCOMING FORTHCOMING
Aeromedical Transportation ! Human-Centered
A Clinical Guide Management for
Second Edition Aircraft Maintenance
Terence Martin and Mike Glanfield
Edited by Nick McDonald
The second edition of this best-selling book
addresses the special stresses that are important This practical guide improves safety
in the flight environment, describing how and reliability of aircraft maintenance
patients may be safely and efficiently carried. operations and emphasizes more effective
A practical text, international in approach, safety management systems with a human-
it covers clinical matters in detail, and also centered management approach, based
administration and organization. on authoritative research.
November 2005 c. 224 pages
November 2005 c. 270 pages
Hardback 0 7546 1457 3 c. $84.95/£42.00
Paperback 0 7546 4148 1 c. $49.95/£25.00
Hardback 0 7546 4147 3 c. $99.95/£50.00
Examination/Inspection copies available
for paperback

Please see the current edition of this book

on page 14.

FORTHCOMING

Safety and Ethics in !
Healthcare: A Guide
to Getting it Right
Bill Runciman, Alan Merry
and Merrilyn Walton
Patient safety, litigation and ethical behavior
have received huge media coverage in all
western countries in the last few years. Public
interest has been aroused and the professions
have recognized the need to respond to and
address these very topical issues. The authors
provide a single coherent source of information
on these various inter-linking domains intended
to have wide appeal, as it is based on accounts
of real-life situations.
SERIES
STUDIES IN AVIATION PSYCHOLOGY
AND HUMAN FACTORS
Series editors: Key Dismukes, Neil Johnston, Brent Hayward
and Tom Chidester
The defining theme of the series reflects increasingly critical issues, especially
in aviation operations and training; each book has a focus on an operational
topic. The series combines research reports, longer research reviews and
training material, of interest to both the research and operational communities.
For more information on the titles in this series, please visit us online at
www.ashgate.com
Aerospace Clinical Psychology
Raymond E. King
Page 21

January 2006 c. 280 pages

Paperback 0 7546 4437 5 c. $49.95/£25.00
Hardback 0 7546 4435 9 c. $99.95/£55.00 Attitude or Latitude?
Examination/Inspection copies available
for paperback Graham R. Braithwaite
page 14

Aviation Alerting Systems

Amy Pritchett and James Kuchar
page 26

Aviation Education and Training

Irene M.A. Henley
page 27

Aviation Social Science: Research

Methods in Practice
Mark W. Wiggins and Catherine Stevens
page 28

Facilitation and Debriefing in Aviation

Training and Operations
R. Key Dismukes and Guy M. Smith
page 28

Fatigue in Aviation
John A. Caldwell, Jr. and J. Lynn Caldwell
page 20

Tapping Diverse Talent in Aviation

Mary Ann Turney
page 27

www.ashgate.com 15
HUMAN FACTORS AND ERGONOMICS NEW
A Cognitive Approach to Situation Awareness: Theory and Application
Edited by Simon Banbury and Sébastien Tremblay

October 2004
376 pages
Hardback
0 7546 4198 8
$99.95/£50.00
Simon Banbury is currently a
Lecturer at the School of Psychology,
Cardiff University, UK and a Senior
Human Factors Consultant at the
Centre for Human Sciences,
QinetiQ, UK.
Sébastien Tremblay is currently an
Assistant Professor at the School of
Psychology, Université Laval, Canada.
His main research interests relate to
human cognition and performance.
“…does a remarkably effective job in integrating a scholarly
scientific approach to situation awareness, with a more
design-oriented engineering approach…certainly the most
comprehensive volume on the topic of situation awareness,
a concept that has emerged over the past 20 years as vitally
important in understanding human-system interactions in
complex systems. The diversity of approaches to and applications
of the topic…is wonderfully appealing.”
—Chris Wickens, University of Illinois at Urbana- Champaign
“A timely addition to the scientific literature on situation
awareness; Banbury and Tremblay have achieved an admirable
blend of cognitive psychology with practical applications, from
aviation and beyond. This volume will be stimulating reading
for anyone interested in improving their understanding of
the underlying processes for this important cognitive skill.”
—Rhona Flin, University of Aberdeen, UK
The importance of “situation awareness” (SA) in assessing and
predicting operator competence in complex environments has
become increasingly apparent in recent years. It has been widely
established that SA is a contributing factor to many commercial
and military accidents and incidents. Yet determining exactly
what constitutes SA is a very difficult task, given the complexity
of the construct itself, and the many different processes involved
with its acquisition and maintenance.
This volume brings together recent developments from researchers
and practitioners from around the world who are studying and
applying SA from a cognitive perspective. The 41 contributors
represent many different theoretical perspectives, research
approaches and domains of application. Each chapter has a
primary emphasis around one of three main topics—theory,
measurement and application and examines the considerable
inter-linkage between them. To bring further coherence to the
book, all of the contributors received draft manuscripts of those
chapters most relevant to their own.
Designed to be completely international and interdisciplinary,
the authors themselves present varied perspectives from academic
departments and industrial organizations from around the world,
and from broad applications—with contributions from researchers
in the domains of process control, sport, aviation, transportation,
and command and control.
Contents: THEORY: Defining and modeling Situation Awareness:
a critical review, Robert Rousseau, Sébastien Tremblay and
Richard Breton; Correspondence, cognition and sensemaking:
a radical empiricist view of Situation Awareness, Sidney Dekker
and Margareta Lützhöft; The concept of the situation in psychology,
John Flach, Max Mulder and Marinus M. van Paassen; A task-
oriented perspective of Situation Awareness, John Patrick
and Nic James; The role of awareness in Situation Awareness,
Darryl G. Croft, Simon P. Banbury, Laurie T. Butler and
Dianne C. Berry; Modeling Situation Awareness in an
organizational context: military command and control,
David J. Bryant, Frederick M.J. Lichacz, Justin G. Hollands and
Joseph V. Baranski; A cognitive streaming account of Situation
Awareness, Simon P. Banbury, Darryl G. Croft, William J. Macken
and Dylan M. Jones. APPLICATION: Spam: the real-time assessment
of SA, Frank T. Durso and Andrew R. Dattel; Drivers’ hazard
perception ability: situation awareness on the road, Mark S. Horswill
and Frank P. McKenna; Evaluating interruption-based techniques
using embedded measures of driving anticipation, Alistair M. McGowan
and Simon P. Banbury; Individual differences in situation
awareness for transportation tasks, Leo Gugerty, Johnell O. Brooks
and Craig A. Treadaway; Effects of Situation Awareness training on
flight crew performance, Hans-Jurgen Hörmann, Simon P. Banbury,
Helen J. Dudfield, Mike Lodge and Henning Soll; Technology,
organization, and collaborative Situation Awareness in air
battle management: historical and theoretical perspectives,
Michael A. Vidulich, Robert S. Bolia and W. Todd Nelson; Infantry
situation awareness, Han Tin French, Michael D. Matthews
and Elizabeth S. Redden; Team Situation Awareness as
communicative practices, Christer Garbis and Henrik Artman;
The role of Situation Awareness in sport, Nic James and John Patrick;
Situation Awareness: progress and directions, Mica R. Endsley;
Author index; Subject index.

NEW
Human Factors for Civil Flight Deck Design
Edited by Don Harris

Human error is now the main cause of aircraft accidents.
However, in many cases the pilot simply falls into a trap that
has been left for him/her by the poor design of the flight deck.
This book addresses the human factors issues pertinent to the
design of modern flight decks.
Comprising of invited chapters from internationally recognized
experts in human factors and flight deck design, contributions
span the world of industry, government research establishments
and academia. The book brings together the practical experience
of professionals across the human factors and flight deck design
disciplines to provide a single, all-encompassing volume.
The book addresses many topics, including:
• The benefits of human engineering
• Flight deck design process
November 2004
338 pages • Head down display design and head-up display design
Hardback
0 7546 1380 1 • Auditory warning systems
$99.95/£55.00 • Flight control systems
• Control inceptors and aircraft handling qualities
Other titles of interest:
Cognition and Safety • Flight deck automation
page 11
• Human-computer interaction on the flight deck
Resilience Engineering and anthropometrics for flight deck design
page 13 • Flight deck evaluation
Flight Simulation This book will be of interest to all human factors professionals
page 23 operating in high technology, high-risk dynamic industries as well
as those engaged directly in aerospace activities. The book will
Cockpit Engineering also be of key importance to engineers with an interest in human
page 25 factors for flight deck design, academics and third year and post-
graduate human factors/ergonomics and psychology students.
Contents: FLIGHT DECK DESIGN: Flight deck design and integration
for commercial air transports, Brian D. Kelly; Flight deck design
process, Florence Reuzeau and René Nibbelke; Using cognitive
function analysis to prevent controlled flight into terrain, Guy A. Boy
and Daniel Ferro; Head-down flight deck display design,
Don Harris; Head-up displays, Christopher D. Wickens,
Patricia May Ververs and Steve Fadden; Warning system
design in civil aircraft, Jan M. Noyes, Alison F. Starr and
Mandana L.N. Kazem; Handling qualities and their implications
for flight deck design, Edmund Field; On the other side of
promise: what should we automate today?, Sidney Dekker;
Anthropometrics for flight deck design, Ted Lovesey; Stressors
in the flight deck environment, Don Harris. FLIGHT DECK
EVALUATION: Evaluating the flight deck, Peter G.A.M. Jorna
and Piet J. Hoogeboom; Human factors in flight test and flight
deck evaluation, Gideon Singer; Assessing the human hazard,
Hazel Courteney; Index.
About the editor: Don Harris is Reader in the Department
of Human Factors and Air Transport, Cranfield University, UK.
He has written numerous papers, mostly in the field of human
factors in aviation, edited Human Factors For Flight Deck
Certification (Cranfield University Press, 1997) and has been
a guest editor for the International Journal of Cognitive
Ergonomics. He is a member of the Ergonomics Society
and the International Association of Applied Psychologists.
He is joint Main Editor, with Helen Muir, of Human Factors
in Aerospace Safety: An International Journal, and was the
founding convener of the International Conferences on
Engineering Psychology and Cognitive Ergonomics.

16 Aviation and Human Factors


NEW
Applied Human Factors !
in Aviation Maintenance
Manoj S. Patankar and James C. Taylor
“…the authors have been able to illustrate
human factors issues in aviation maintenance
in an interesting and constructive way. This
book will appeal to a broad audience with its
blend of theory, carefully chosen examples,
and exercises designed to assist readers with
the application of human factors principles in
aviation maintenance settings.”
—Gerard Fogarty, University of Southern
Queensland, Australia
Manoj S. Patankar and James C. Taylor strongly
believe in incorporating the human factors
principles in aviation maintenance. In this,
their second of two volumes, they place
emphasis on applying human factors
principles in a book intended to serve as a
practical guide, as well as an academic text.
Features include:
• A real “how to” approach.
• Self-reports of maintenance errors used
throughout to illustrate the systemic
susceptibility for errors and to discuss
corresponding solutions.
• Two tools are introduced as means
to measure individual and
organizational safety performance.
• Ethical and procedural issues as well
as quantitative safety data are discussed.
Contents: Implementing human factors in
maintenance: individual, organizational and
collegiate perspectives; Moving from awareness
to implementation; Pre-task analysis; Post-task
analysis; Professionalism and trust: the dual
mandate for improvements in safety; Safety
data collection and analysis; References; Index.
Driver Behaviour
and Training
Edited by Lisa Dorn
“Lisa Dorn’s book is…timely and a welcome
addition to the field…”
—Logistics and Transport Focus
This book describes and discusses recent
advances in the field of driver goals,
characteristics and motivations. It bridges
the gap between practitioners in road safety
and theoreticians investigating driver behavior
from a number of different perspectives
and related disciplines.
Contributors: David Best, Lisa Dorn, Lars Galley,
Julie Gandolfi, Steve McInally, K. Wolfe,
Anders E. af Wåhlberg, Lucy Garwood,
Noloyiso Mankazana, M. Anthony Machin,
Fran Ridout, A. Winstock, Ian Hindmarch,
Niels Galley, Robert Schleicher, A.A. Popov,
Eberhard Schmidt, Geoffrey Underwood,
Georg Toebing, Rozmi bin Ismail, Ruth Welsh,
Peter Chapman, B. Serpil Acar, Alix M. Weekes,
Andrée Woodcock, James Lenard, Karl B. Pajo,
Einar M. de Croon, Monique H.W. Frings-Dresen,
Judith K. Sluiter, Mark J.M. Sullman, A. Glad,
Michelle Meadows, Jean-Christophe Popieul,
Adrian Taylor, Inger Engström, Tara A. Kazi,
Françoise Ancéaux, Marie-Pierre Pacaux,
Nicolas Halluin, Rainer Höger Ruhr, Erik Viirre,
Bako Rajaonah, Frédérique Obriot-Claudel,
Thomas Schinauer, Matthias Dietze,
Dirk Ebersbach, Nils Petter Gregersen,
Christian Lippold, Christoph Mayser,
Ismail Maakip, Neville A. Stanton, D. Harrison,
Mengyan Lin, S. McWilliam, Torbjörn Falkmer,
Susanne Gustafsson, Mika Hatakka, E. Keskinen,
K. Hernetkoski, Helen Muncie, Daniel Felix,
Marcel B.F. Uhr, Bryn J. Williams, Marcia Cook,
Helmut Krueger, R. Wade Allen, George Park,
Theodore J. Rosenthal, Dary Fiorentino,
Béatrice Bailly, Thierry Bellet, Céline Goupil,
Pam Barnaville, David Sharpley, Peter Russell,
Catherine Gabaude.
September 2004
170 pages
Hardback !
0 7546 1940 0
$59.95/£35.00
Examination/Inspection
copies available
Please see the companion volume
to this book, Risk Management
and Error Reduction in Aviation
Maintenance, on page 13.
Dr. Manoj S. Patankar is Chairman
of the Department of Aviation Science,
Saint Louis University.
Dr. James C. Taylor is a retired
Adjunct Professor at Santa Clara
University. He continues to consult
to the aviation industry and resides
in Los Altos, California.
2003
446 pages
Hardback
0 7546 3835 9
$99.95/£55.00
Please see the companion volume
to this book, Driver Behaviour and
Training No. 2, on page 18.
Dr. Lisa Dorn is Director of the Driving
Research Group, Department of
Human Factors at Cranfield University,
UK. She is also an invited member
of the UK Parliamentary Advisory
Council for Transport Safety, an
Associate Fellow of the British
Psychological Society, a Chartered
Psychologist and member of the
International Association of Applied
Psychology: Traffic and Transportation
Psychology Division.
HUMAN FACTORS AND ERGONOMICS
NEW
Contemporary Issues
in Human Factors
and Aviation Safety
Edited by Don Harris and Helen C. Muir
This book describes the state of current
research within a practical context and
presents a potential future research agenda
for all those who are interested in learning
more about current issues in flight safety.
Contents: DESIGN: Integrated safety system
design and human factors considerations for
jet transport aeroplanes, John D. Applegate
and R. Curtis Graeber; Head-up displays and
visual attention: integrating data and theory,
Geoffrey W. Stuart, Ken I. McAnally and
James W. Meehan; Reviewing the role of
cockpit alerting systems, Amy R. Pritchett; June 2005
Minimising pilot error by design: are test pilots 342 pages
doing a good enough job?, Gideon Singer; Hardback
Passenger safety in future very large transport 0 7546 4549 5
aircraft, Helen Muir, Lauren Thomas and $94.95/£49.50
Rebecca Wilson. OPERATIONS AND TRAINING:
Don Harris is Reader in Human Factors
A review of the benefits of aviation human
Engineering in the Human Factors
factors training, Graham D. Edkins; Development Group at Cranfield University, UK.
of the NOTECHS (non-technical skills)
system for assessing pilots’ CRM skills, Helen C. Muir is Professor of Aerospace
Rhona Flin, Lynne Martin, Klaus-Martin Goeters, Psychology at Cranfield University, UK,
Hans-Jürgen Hörmann, René Amalberti, Head of the Department of Human
Claude Valot and Herman Nijhuis; Teamwork Factors and Air Transport, and Director
of the Cranfield Institute for Safety,
at 35,000 feet: enhancing safety through team
Risk and Reliability.
training, C. Shawn Burke, Katherine A. Wilson
and Eduardo Salas; Why we need new accident
models, Sidney W.A. Dekker; Drinking and
flying: causes, effects and the development
of effective countermeasures, Don Harris. AIR
TRAFFIC MANAGEMENT: Control workload, airspace
capacity and future systems, Peter Brooker;
Developing human informed automation in
air traffic management, Barry Kirwan; Spinning
paper into glass: transforming flight progress strips,
Francis T. Durso and Carol A. Manning; Index.
Human Factors in Flight !
Second Edition
Frank H. Hawkins
Edited by Harry W. Orlady
“…the first ‘port of call’ for the pilot or
undergraduate seeking accessible and
practical information on a new aviation
human factors topic.”
—International Journal of Aviation Psychology
“…a very valuable contribution towards
an understanding of why and how flying
accidents are caused.”
—Flight Safety Bulletin
Human Factors in Flight is about and for
people who fly or have a concern on the
ground for the safe and efficient operation
of aircraft. It brings the best of scientific
knowledge to the practical management
of the human component in flight. It is 1993
384 pages
for pilots, operations staff and airline
Paperback !
management, designers, manufacturers
1 85742 135 3
and regulatory agencies. $54.95/£32.50
This is the Revised Second Edition of
Examination/Inspection
the pioneering book that helped ICAO
copies available
to mastermind their Human Factors Digests,
that enabled many to implement the Human
Supplemental teaching material
Factors and Limitations regulations and is available for this book. Please
syllabi and that has equipped thousands turn to page 19.
of students, instructors and experienced
aviators with an in-depth knowledge The late Captain Frank H. Hawkins
of Human Factors technology. was Human Factors Consultant to
KLM, for whom he had flown for over
Contents: The meaning of human factors; 30 years as line captain and R & D
Human error; Fatigue, body rhythms and pilot, designing the flight decks for
sleep; Fitness and performance; Vision and all KLM aircraft from the Viscount
visual illusions; Motivation and leadership; to the Boeing 747.
Communication: Language and speech;
Attitudes and persuasion; Training and training Harry W. Orlady is a retired airline
pilot and is now a consultant specializing
devices; Documentation; Displays and
in air transport safety, aviation human
controls; Space and layout; The aircraft cabin factors, and air transport certification.
and its human payload; Education and He is a member of the Wisconsin
application; Appendices; References; Index. Aviation Hall of Fame.
www.ashgate.com 17
HUMAN FACTORS AND ERGONOMICS
1999
644 pages
Paperback !
0 291 39839 1
$44.95/£29.95
Hardback
0 291 39838 3
$144.95/£76.50
Examination/Inspection copies
available for paperback
Harry Orlady is a retired airline pilot
and is now a consultant specializing
in air transport safety, aviation human
factors, and air transport certification.
He is a member of the Wisconsin
Aviation Hall of Fame.
Linda Orlady is a Captain with United
Airlines, flying the Airbus A-320.
Previously she was an Instructor
at Ohio State University, a NASA-
sponsored Researcher for Harvard
University and CRM Manager
for United Airlines.
18 Aviation and Human Factors
Human Factors in Multi- !
Crew Flight Operations
Harry W. Orlady and Linda M. Orlady
“A first rate resource…the merit of this book
is its broad coverage of the professional
management and practical background
together with good industry examples.
A valuable reference.”
—Christopher D. Wickens,
University of Illinois
“…offers a comprehensive overview of the
safety issues confronting the air transport
industry…an excellent textbook for the student
pilot while its scope and easy style makes it a
useful reference work for airline pilots wanting
to refresh their knowledge of human factors.”
—Journal of Professional Aviation Training
Written from the perspective of the well-
informed pilot, this book provides a vivid,
practical context for the appreciation of human
factors, pitched at a level for those studying
or engaged in current air transport operations.
Contents: Our heritage in air transport; The
industry and its safety record; A brief history
of human factors and its developments in
aviation; The physical environment and the
physiology of flight; Those magnificent flying
machines and their internal environment; The
social environment; Basic communication;
Documentation, including checklists and
information management; Man’s limitations,
human errors and information processing;
Workload; Automation; Situation awareness
and operating in today’s environment; Crew
resource management (CRM) and the team
approach; Fatigue and stress; Fitness to fly;
Selection and training; The challenging role
of the flight attendant; Non-punative incident
reporting; Some ramifications of accident
analysis; The worldwide safety challenge;
Current safety problems; The air transport
future; Appendices; Glossary; Index.
Human Factors for Pilots !
Second Edition
Roger G. Green, Helen Muir,
Melanie James, David Gradwell
and Roger L. Green
“I would recommend this book not just to
the target audience…but also for anyone
else wanting an introduction to the issues
of human factors in aviation or in similar
transport areas…”
—Ergonomics Abstracts
This book provides a comprehensive and
concise outline of the available human
factors knowledge for the practicing pilot.
1996 150 pages
Paperback 0 291 39827 8 $34.95/£19.95
Examination/Inspection copies available
Human Performance
in General Aviation
Edited by David O’Hare
“…the collective efforts of the many distinguished
research individuals who contributed to the
making of this book should be applauded…
certainly points to the only way ahead if the
authorities are genuinely interested in making
inroads into improving the GA safety statistics.”
—The Log
“…forward-looking…a small volume packed
with great stuff.”
—Aviation, Space and
Environmental Medicine
1999 342 pages
Hardback 0 291 39852 9 $124.95/£65.00
NEW
Rail Human Factors
Supporting the Integrated Railway
Edited by John Wilson, Beverley Norris,
Theresa Clarke and Ann Mills
This text provides a comprehensive overview
and introduction to Rail Human Factors. Every
area of ergonomics/human factors is covered,
from the physical design of work and equipment
design in maintenance through cognitive
ergonomics in driving, signaling and control
and to organizational and social ergonomics
in the way teams are formed, plans are made
and organizations are structured and run.
September 2005 c. 400 pages
Hardback 0 7546 4382 4 c. $114.95/£60.00
Air Traffic Control: Human
Performance Factors
Anne R. Isaac with Bert Ruitenberg
“…essential reading for everyone connected
with the operation of aircraft and air traffic
control systems…”
—Journal of Professional Aviation Training
“…a very comprehensive and informative
book …I do not hesitate to call this book a
milestone…should be mandatory reading for
controllers, management and the high-level
decision makers.”
—The Controller
1999 388 pages
Hardback 0 291 39854 5 $124.95/£65.00
Human Factors
in Auditory Warnings
Edited by Neville A. Stanton
and Judy Edworthy
“…very readable…”
—Ergonomics Abstracts
“…much to offer in the design and
implementation of auditory alarm displays.”
—Aerospace Access
This book represents the position of
contemporary auditory warnings research
and development.
1999 394 pages
Hardback 0 291 39849 9 $144.95/£75.00
FORTHCOMING
Driver Behaviour
and Training No 2
Edited by Lisa Dorn
Human Factors in Road and Rail Transport
This second book describes and discusses
recent advances in the study of driving
behavior and driver training. It bridges
the gap between practitioners in road safety,
and theoreticians investigating driving
behavior, from a number of different
perspectives and related disciplines.
December 2005 c. 400 pages
Hardback 0 7546 4430 8 c. $99.95/£55.00
Please see the companion volume to this book,
Driver Behaviour and Training, on page 17.
 HUMAN FACTORS AND ERGONOMICS
Engineering Psychology Engineering Psychology
and Cognitive Ergonomics— and Cognitive Ergonomics—
Volume One Volume Two
Transportation Systems Job Design and Product Design
Edited by Don Harris Edited by Don Harris
“This is a book on a major topic that should be This is the second of a series of edited volumes
widely welcomed by researchers in transportation from an international group of researchers and
systems…the reader is brought up to date specialists, which together comprise the edited
with recent rapid developments…all subjects proceedings of the International Conference
covered expertly, succinctly and with up-to- on Engineering Psychology and Cognitive
date reference…should make this book widely Ergonomics. This volume is concerned with
read and if it is, could have considerable human factors in job and product design, the
beneficial effects.” basics of decision making and training, with
—Air Traffic Control Association relevance to all industrial domains.
1997 472 pages 1997 488 pages
Hardback 0 291 39836 7 $134.95/£70.00 Hardback 0 291 39847 2 $134.95/£70.00

Engineering Psychology Engineering Psychology

and Cognitive Ergonomics— and Cognitive Ergonomics—
Volume Three Volume Four
Transportation Systems, Medical Job Design, Product Design
Ergonomics and Training and Human-Computer Interaction
Edited by Don Harris Edited by Don Harris
This book is the third in the series and describes This book is the fourth in the series. It describes
some of the most recent advances and some of the most recent advances and
examines emerging problems in engineering examines emerging problems in engineering
psychology and cognitive ergonomics. psychology and cognitive ergonomics.
1999 482 pages 1999 502 pages
Hardback 1 84014 546 3 $134.95/£70.00 Hardback 1 84014 545 5 $134.95/£70.00

Engineering Psychology Engineering Psychology

and Cognitive Ergonomics— and Cognitive Ergonomics—
Volume Five Volume Six
Aerospace and Industrial Ergonomics, HCI, and
Transportation Systems Applied Cognitive Psychology
Edited by Don Harris Edited by Don Harris
“…a useful reference book for any ergonomist “…is likely to have a broader immediate
involved in the design and development appeal to ergonomists involved in system
of automation.” design and development.”
—Ergonomics Abstracts —Ergonomics Abstracts
This volume concentrates on applications This is the sixth and final edited volume of
in the areas of transportation, medical refereed contributions, from an international
ergonomics and training. group of researchers and specialists.
2001 484 pages 2001 382 pages
Hardback 0 7546 1337 2 $134.95/£70.00 Hardback 0 7546 1338 0 $114.95/£60.00

Human Factors in Flight: Human Factors in Flight

Student Workbook
Craig S. Funk
This student workbook is designed to help
identify and master the key concepts in the
Human Factors in Flight textbook. It provides
the essential student materials that supplement
the student text learning package. Each
section provides performance objectives,
followed by questions to prepare students
for class discussion and examinations.
1995 80 pages
Paperback 0 291 39831 6 $9.95/£13.50
The textbook for this Workbook can be found
on page 17.
Instructors Guide
Craig S. Funk
Designed to help the instructor to present
concepts in human factors, this guide is
presented in lecture-note format with each
unit outlining performance objectives,
questions and answers, references to pages
in the main text and large-print summaries
for overhead projection. The numbering
relates to the unit questions in the Student
Workbook. A set of objective questions
on each unit is also provided as well as
prepared tests.
1995 80 pages
Paperback 0 291 39832 4 $54.95/£38.50

The textbook for this Guide can be found

on page 17.

www.ashgate.com 19
AVIATION PSYCHOLOGY Aviation Psychology: Practice and Research
Edited by Klaus-Martin Goeters

August 2004
408 pages
Hardback
0 7546 4017 5
$99.95/£55.00
Klaus-Martin Goeters has been
Head of the Department of Aviation
and Space Psychology at German
Aerospace Center in Hamburg,
Germany since 1986. His professional
activities include research on living
and working under confinement,
psychological selection of operational
personnel, transfer of psychological
tests to different cultures and the
design and evaluation of non-technical
skills training. He teaches at the
University of Hamburg. He is Board
Member of the European Association
for Aviation Psychology. Besides
numerous articles and technical
reports he is the editor of Aviation
Psychology: A Science and a Profession.
In the well-established aviation system, the importance of sound
human factors practice, based on good aviation psychology
research, is obvious from those incidents and accidents resulting
from its neglect. This carefully structured book presents an up-to-
date review of the main areas in the field of Aviation Psychology.
It contains current thinking from Europe, Australia and North
America, from specialists involved in research, training and
operational practice.
Spanning six parts, the book covers: Human Engineering,
Occupational Demands, Selection of Aviation Personnel,
Human Factors Training, Clinical Psychology, Accident
Investigation and Prevention. Within these six parts, the reader
will learn about:
• Human-centered automation and human factors issues
in aircraft certification.
• How results derived by job analysis methods can serve
as basic information in the design of selection and
training programs.
• Computerized testing and behavior-oriented assessments
for personnel recruitment.
• The economic value of psychological testing and how
to improve selection efficiency.
• The theory and practice of the NOTECHS system.
• Psychological requirement and examination guidelines.
• Human factors in safety management and investigation.
The readership includes: aviation psychologists and flight
surgeons, training, selection and recruitment specialists, instructor
pilots, CRM facilitators, personnel managers, accident
investigators, safety pilots, air traffic controllers, aircraft engineers
and those dealing with human-machine interfaces.
Contents include: HUMAN ENGINEERING: Human-centred automation:
research and design issues, Bernd Lorenz; Human/machine
interfaces for cooperative flight guidance, Fred Schick; Pilot assistant
systems for increased flight safety, Peter Hecker; Human factors
in the design and certification of a new aircraft, Ulla Metzger,
Gideon Singer, Martin Angerer and Ronald N.H.W. van Gent.
OCCUPATIONAL DEMANDS: Ability requirements in core aviation
professions, Klaus-Martin Goeters, Peter Maschke and
Hinnerk Eißfeldt. SELECTION OF AVIATION PERSONNEL: Computer
assisted testing (CAT) in aviation psychology, Gerrit Huelmann
and Victor Oubaid; The relevance of general cognitive ability (g)
for training success of ab-initio air traffic controllers, Marc Damitz
and Hinnerk Eißfeldt; Personality evaluation of applicants in
aviation, Peter Maschke; Behaviour-oriented evaluation of aviation
personnel, Stefan Höft and Yvonne Pecena; Pan-European selection
test battery for air traffic control applicants, Hermann Rathje,
Zvi Golany and Hinnerk Eißfeldt; Cost-benefit analysis of pilot
selection, Klaus-Martin Goeters and Peter Maschke; Cost savings,
Hinnerk Eißfeldt. HUMAN FACTORS TRAINING: The current status
of CRM training and its regulation in Europe, André Droog;
Training of situation awareness and threat management techniques,
Hans-Jürgen Hörmann and Henning Soll; Non-technical skills
assessment in pilot training: theory and practice of the NOTECHS
method, Klaus-Martin Goeters; The NOTECHS system, Rhona Flin;
Non-technical skills assessment in pilot training: experimental
plan of the JAR-TEL study, Marie-Claude Delsart; JAR-TEL results:
inter-rater reliabilities, sensitivity and acceptability of the NOTECHS
method, Paul O’Connor; JAR-TEL results: testing the cultural
robustness of the NOTECHS method, Hans-Jürgen Hörmann;
Practicability of NOTECHS in regular airline training, Lucio Polo;
Validation of CRM training by NOTECHS: results from the PHARE
ASI project, Klaus-Martin Goeters. CLINICAL PSYCHOLOGY: Psychological
requirements and examination guidelines in JAR-FCL 3, Dirk Stelling;
Prevention and treatment of post-traumatic stress effects,
Wolfgang Roth; Integration of different autonomic measures into
common indicators of “psychophysiological costs,” Bernd Johannes
and Vyacheslav Petrovich Salnitski. ACCIDENT INVESTIGATION
AND PREVENTION: Retrospective analysis and prospective integration
of human factors into safety management, Oliver Sträter and
Dominique Van Damme; Safety investigation, Brent Hayward
and Andrew Lowe.

Beyond the Black Box Fatigue in Aviation !

August 2004
264 pages
Hardback
0 7546 4240 2
$94.95/£49.95
Maurice Nevile is a Visiting Fellow
in the Linguistics and Applied
Linguistics program in the School
of Language Studies at the Australian
National University in Canberra. His
research interests are interaction in
workplace, institutional and socio-
technical settings, language and
interaction in aviation, interactional
linguistics, situated and embodied
cognition and gesture in interaction.
Talk-in-Interaction
in the Airline Cockpit
Maurice Nevile
Directions in Ethnomethodology
and Conversation Analysis
“Nevile gives us a most original study of
cognition and action in the airline cockpit…
With its analysis of situated action and
language use in a complex technological
environment it should be of interest to
many different fields.”
—Charles Goodwin, University
of California, Los Angeles
This is the first and only micro-analytic
study of the interaction between pilots in
the cockpit of commercial aircraft. It examines
the communication that pilots engage in with
one another and with other parties, such as
traffic controllers, as they perform the routine
tasks involved in flying an aircraft. It makes
an important contribution to literature on
work and language by addressing one of
the most highly technological settings there
is: the aircraft cockpit.
Contents: The workplace as social interaction.
PART I: “I’LL TAKE CLIMB POWER.” ACCOMPLISHING
COCKPIT IDENTITIES THROUGH PRONOMINAL LANGUAGE:
Accomplishing cockpit identities: (1) prescribed
pronominal forms; Accomplishing cockpit
identities: (2) non-prescribed pronominal
forms. PART II: “THAT’S SET.” COORDINATING TALK
AND NON-TALK ACTIVITY: Accomplishing takeoff
tasks; Managing tasks in flight. PART III: “HE
SAID FINAL APPROACH SPEED.” INTEGRATING TALK-IN-
INTERACTION WITHIN AND BEYOND THE COCKPIT:
Talking with controllers: (1) pilot–pilot talk
occasioned by talk with controllers; Talking
with controllers: (2) abstaining from pilot–pilot
talk about talk with controllers; Conclusion
and implications; References; Index.
2003
170 pages
Paperback !
0 7546 3300 4
$34.95/£22.50
Examination/Inspection
copies available
John A. Caldwell, Jr., Principal
Research Psychologist and
J. Lynn Caldwell, Senior Research
Psychologist, both work for the
Warfighter Fatigue Countermeasures
Program in the U.S. Air Force.
A Guide to Staying Awake
at the Stick
John A. Caldwell, Jr. and J. Lynn Caldwell
Studies in Aviation Psychology
and Human Factors
“…an easy to read book that translates
scientific findings on fatigue into practical and
effective strategies that will improve alertness
and performance in flight ops. Aviation
professionals…should read this excellent book
and use the information to reduce known
fatigue-related risks and enhance flight safety.”
—Mark R. Rosekind, Alertness Solutions
“…by means of practical examples, some
very lively, the scientific jargon surrounding
the issue of fatigue becomes very familiar…
very interesting.”
—Aerlines Magazine
This topical book provides readers with an
overview of fatigue, its impact and management
for assessment and safety for aviation crews
and managers in the operational setting.
Coupled with countermeasures offering
a “toolbox” of solutions to fatigue-related
problems, the book will be of interest to
aviation crews, managers as well as aviators,
flight deck and maintenance crews.
Contents: THE PROBLEM OF FATIGUE: Introduction;
An overview of fatigue. CAUSES OF FATIGUE: The
nature of fatigue; The processes underlying
sleepiness (fatigue) and alertness; Circadian
rhythms; Sleep facts; Sleep disorders; Other
factors associated with sleep difficulties.
COUNTERMEASURES FOR FATIGUE: The need for
fatigue countermeasures; Sleep optimization:
the first-line fatigue countermeasure; Anti-
fatigue strategies for shift lag and jet lag; Anti-
fatigue strategies for situations involving sleep
restriction; Issues to consider when launching
a program of fatigue management; References
and suggested readings; Index; About the authors.

20 Aviation and Human Factors


Passenger Behaviour
Edited by Robert Bor
“At a time when airlines around the world
are suffering terrible financial losses and
many potential passengers are staying home,
a deeper understanding of passengers and
their behavior is critical…This collection will
be of interest to aviation psychologists and
to all those who design passenger space
or provide service.”
—Robert Helmreich, University of Texas, Austin
“Passenger Behaviour draws on the expertise
of some of the most prominent researchers
and commentators in the field of commercial
aviation. It is a useful collection of writings
for anyone with a professional interest
in aviation…”
—Risk Management: An International Journal
“It should be on the bookshelves of all
practitioners of aviation medicine and
of those involved in the training of airline
cabin crew.”
—Michael Bagshaw, British Airways
With 2003 being the 100th anniversary
of modern aviation, Passenger Behaviour
is published at a timely milestone for the
aviation industry. This book examines a wide
range of topics that help the reader to acquire
a psychological understanding of how air
travel disrupts human relationships, behaviors,
as well as bodily functions.
Contributors: Robert Bor, Glenvil Smith,
Iain McIntosh, Alex Cruz, Linda Papadopoulos,
Elaine Iljon Foreman, Julia Heller, Olga Levitt,
Susanne Robbins, Angela Dahlberg,
Lauren J. Thomas, Ed Galea, Richard Dawood,
Margaret A. Wilson, Man Cheung Chung,
Jane N. Zuckerman, Jim Waterhouse,
Thomas Reilly, Ben Edwards, Peter Jones,
Margaret Lumbers, Stephen Clift,
Simon Calder.
Aerospace Clinical
Psychology
Raymond E. King
Studies in Aviation Psychology
and Human Factors
Aerospace Clinical Psychology provides a
blueprint for combining the talents of clinical
psychologists with flight surgeons and human
factors practitioners to enhance the safety
and efficiency of extraordinarily taxed
operators. This book has much to offer the
audiences who intersect the human factors
and clinical areas of aviation and operators
in extreme environments.
1999 132 pages
Hardback 0 7546 1105 1 $94.95/£49.95
Aviation Psychology:
A Science and a Profession
Proceedings of the 22nd
International Conference
of the European Association
for Aviation Psychology
Edited by Klaus-Martin Goeters
“…as a general overview and a basic
rendition of the practice of aviation
psychology…the book clearly meets
its stated goal…worth the reading.”
—Aviation, Space and
Environmental Medicine
1998 316 pages
Hardback 1 84014 325 8 $114.95/£60.00
2003
334 pages
Hardback
0 7546 0936 7
$89.95/£49.95
Robert Bor is a Consultant Clinical
Psychologist at the Royal Free Hospital,
London and Visiting Professor of
Psychology at London Metropolitan
and City Universities, London. He is
a Chartered Clinical, Counseling
and Health Psychologist and is also
a Registered Psychotherapist. He
teaches on the MSc in Air Transport
Management at City University, London.
He provides a “Fear of Flying” therapy
service at the Royal Free Travel Health
Clinic. He also acts as a consultant
in aviation psychology to a number
of airlines and is extensively involved
in pilot mental health services.
AVIATION PSYCHOLOGY
Psychological Perspectives
on Fear of Flying
Edited by Robert Bor
and Lucas van Gerwen
“An authoritative and comprehensive work…”
—Airways
“The text is a masterful work of scientific
research on fear of flying, well packaged
and thoughtfully presented. Buy one for
your library or use it as a course text.
You will not be sorry.”
—International Journal
of Applied Aviation Studies
“…easily readable…very well referenced…
This excellent read should not be confined
to specialists in aviation medicine as it
broadens the knowledge of an important issue
in today’s aviation lanscape and beyond.”
—Aerospace Professional 2003
This is an up-to-date and authoritative 280 pages
Hardback
handbook that covers theory, research and
0 7546 0903 0
practice, extent and nature of the problem, $89.95/£49.95
public perceptions of safety, assessment,
treatment approaches, specific interventions Robert Bor is a Consultant Clinical
(e.g. virtual reality) and clinical case studies. Psychologist at the Royal Free Hospital,
London and Visiting Professor of
Contributors: Lucas van Gerwen, Robert Bor,
Psychology at London Metropolitan
Neil J. McLean, Marco Verschragen, and City Universities, London. He
Claudia de Zeeuw, Philip Spinhoven, is a Chartered Clinical, Counseling
Richard van Dyck, Rene F.W. Diekstra, and Health Psychologist and is also
Christelle Delorme, Miquel Tortella-Feliu, a Registered Psychotherapist.
Vivian Kraaij, Barbara Olasov Rothbaum,
Lucas van Gerwen is a Clinical
Nadia Garnefski, Richard J. Roberts,
Psychologist, Registered Psycho-
Kasia Szymanska, Øivind Ekeberg,
therapist, Health Psychologist
Johannes Arnesen, Ingerid Seeberg, and a professional pilot. He works
Page L. Anderson, Larry F. Hodges, for the VALK Foundation, a collaborative
Xavier Bornas, Jordi Llabrés, Michael P. Tomaro, venture between the University of
Elaine Iljon Foreman. Leiden, KLM Royal Dutch Airlines
and Amsterdam Airport Schipol
with the aim of helping people to
overcome their fear of flying.
Applied Aviation Psychology
Achievement, Change and Challenge
Edited by Andrew R. Lowe
and Brent J. Hayward
“…a useful and informative set of papers
and would hope that all organizations with
an interest in aviation or transport psychology
would purchase a copy of the book.”
—Ergonomics Abstracts
Concentrating on topical themes, this is the
edited and restructured proceedings of the
Australian Aviation Psychology Symposium,
Sydney, November 1995.
1996 528 pages
Hardback 0 291 39840 5 $139.95/£72.50
Aviation Psychology !
in Practice
Edited by Neil Johnston, Nick McDonald
and Ray Fuller
“It is the most authoritative text on aviation
psychology and human factors to date and is
of utmost relevance to those who have a role
in human resource training, management and
instructional evaluation in aviation and other
related areas. I recommend the book highly…”
—Canadian Aeronautics and Space Journal
1997 388 pages
Paperback 1 84014 133 6 $59.95/£36.50
Examination/Inspection copies available
www.ashgate.com 21
AVIATION PSYCHOLOGY Aviation Resource Decision Making
Management Under Stress
Proceedings of the Fourth Australian Emerging Themes and Applications
Aviation Psychology Symposium Edited by Rhona Flin, Eduardo Salas,
Edited by Brent J. Hayward Michael Strub and Lynne Martin
and Andrew R. Lowe “This collection presents a state-of-the-art
This two-volume set presents the reader with review of psychological theory, in research
strategies for the contributions of psychology and practice, on decision making in high-
and human factors to the safe and effective pressure and emergency situations.”
functioning of aviation organizations and systems. —Business Horizons
1997 348 pages
Volume 1 Hardback 0 291 39856 1 $124.95/£65.00
2000 438 pages
Hardback 1 84014 967 1 $134.95/£70.00

Volume 2
2000 448 pages
Hardback 1 84014 974 4 $134.95/£70.00

Flight Stress ! Human Factors

Stress, Fatigue and Performance in Aviation Operations
in Aviation Proceedings of the 21st Conference
Alan F. Stokes and Kirsten Kite of the European Association
“…this is essential reading for serious aviation for Aviation Psychology (EAAP)
professionals and dedicated researchers, medical Volume 3
personnel and registered aviation medical
examiners, psychologists and human
Edited by Ray Fuller, Neil Johnston
factors specialists…” and Nick McDonald
—Occupational Safety and Health “…this book would be generally useful for
1997 432 pages practitioners wishing to be appraised of the
Paperback 0 291 39857 X $89.95/£45.00 current work in the field, or interested in a
Examination/Inspection copies available particular topic such as situation awareness…”
—Ergonomics Abstracts
1995 334 pages
Hardback 0 291 39825 1 $144.95/£75.00

Innovation and FORTHCOMING

Consolidation in Aviation Handbook of Aviation
Selected Contributions to the Mental Health
Australian Aviation Psychology
Symposium 2000 Edited by Robert Bor and Todd Hubbard
Pilot mental health has been regarded as a
Edited by Graham Edkins
specialist topic in aviation medicine, forcing
and Peter Pfister
practitioners and researchers alike to consult
“The chapters in this volume represent a specialist journals or seek out relevant chapters
comprehensive overview of many of the most in a general textbook to develop or update their
pressing human factors problems in the fields understanding of the relevant issues.
of aviation and medicine…Anyone with
This new edited textbook gathers together all
a professional interest in aviation will find
of the relevant insights into a single authoritative
something of value within its pages.”
source gathered from the leading specialists
—Don Harris, Cranfield University, UK
in the field. It covers all of the main issues
2003 360 pages including assessment, care, management and
Hardback 0 7546 1999 0 $94.95/£49.95 treatment of mental health problems, as well
as the prevention of mental health problems.
2006 c. 172 pages
Hardback 0 7546 4371 9 c. $89.95/£45.00

NEW
Human Factors and Aerospace Safety: An International Journal
Volume 4, Number 4
Edited by Don Harris and Helen C. Muir
Human Factors and Aerospace Safety is an important international journal targeted specifically at the study of the human element
in the aerospace system, and its role in either avoiding or contributing to accidents and incidents, and in promoting safe operations.
With articles from both leading academic researchers and practitioners from the aviation industry, Human Factors and Aerospace Safety
is a significant forum for leading edge research in this field.
Contents: VOLUME 4, NUMBER 4: SPECIAL ISSUE: Selected Papers from the International Aviation Psychology Symposium, Sydney 2003—
Guest Editors: Graham Edkins and Mike Nendick. FORMAL PAPERS: The role of trust in safety management, Rhona Flin and Calvin Burns;
Beyond teamwork! Reconceptualising communication, coordination and collaboration in air traffic control, Christine Owen; Error
“molecules” and their implications for system safety, Alan Hobbs; Analysing systenic failure with the Theory of Constraints,
Dimitri Zotov, Lynn Hunt and Alan Wright. Calendar of Events.
June 2005 86 pages
Individual subscriptions: £50 plus postage / $74.95 plus postage for four issues
Institutional subscriptions: £120 plus postage / $175 plus postage for four issues
ISSN 1468-9456

For more details, please visit us online at www.ashgate.com or email us at journals@ashgatepublishing.com

22 Aviation and Human Factors

NEW
Flight Simulation
Virtual Environments in Aviation
Alfred T. Lee
Advances in computer, visual display, motion and force cueing
and other technologies in the past two decades have had a
dramatic effect on the design and use of simulation technology
in aviation and other fields. The effective use of technology in
training, safety investigation, engineering and scientific research
requires an understanding of its capabilities and limitations.
As the technology has as its primary goal the creation of virtual
environments for human users, knowledge of human sensory,
perceptual, and cognitive functioning is also needed.
This book provides a review and analysis of the relevant
engineering and science supporting the design and use of
advanced flight simulation technologies. It includes chapters
reviewing key simulation areas such as visual scene, motion
and sound simulation and a chapter analyzing the role of
recreating the pilot’s task environment in the overall effectiveness
of simulators. The design and use of flight simulation are
addressed in chapters on the effectiveness of flight simulators
in training and on the role of physical and psychological fidelity
in simulator design. The problems inherent in the ground-based
simulation of flight are also reviewed as are promising
developments in flight simulation technology and the important
role flight simulators play in advanced aviation research.
The readership includes: flight simulation engineers and
designers, human factors researchers and practitioners, aviation
safety investigators, flight training management and instructors,
training and instructional technologists, virtual environment
design community, and regulatory authorities.
Scaled Worlds: Development, Validation and Applications
Edited by Samuel G. Schiflett, Linda R. Elliott, Eduardo Salas and Michael D. Coovert
“…an important book for anyone interested in the use
of scaled worlds as a tool for psychological research.
It provides an especially comprehensive background on
the use of scaled worlds to study decision making and training.”
—Robert Bolia, Air Force Research Laboratory,
Wright-Patterson Air Force Base
A major transformation in research and training is expected,
using new, more advanced versions of computer-based systems.
Technology now affords new capabilities; complex and
distributed expert decision-making and team performance
can now be elicited and rehearsed through affordable and easily
distributed systems. These new systems will transform research
and training on two fronts. It will allow research needed to bridge
the gap between internal (i.e. laboratory control) and external
(e.g. operational relevance) validity. In addition, it enables a
coalition of forces, from training instructors and their students,
to research scientists and quantitative performance modelers.
While simulation-based research and training is rapidly advancing,
with increased funding and sponsorship, as yet there is no
comprehensive documentation of tools and techniques. This book
addresses the problem, bringing together experts from a variety
of perspectives. Their contributions document emerging trends
and issues with regard to development, utilization and validation
of these emerging “scaled world” systems.
The readership includes researchers and practitioners
who develop and/or utilize simulation-based environments,
educators interested in instructional technology and researchers
who require criterion-based performance evaluation.
HUMAN–COMPTER INTERACTION
This book:
• Includes comprehensive coverage of an evolving subject.
• Is from one of the world’s leading authorities.
• Includes recent advances in many technologies.
Contents: Visual scene simulation; Sound effects and
communications simulation; Whole body motion; Handling
qualities and control loading; Cognitive fidelity and the
simulator task environment; Flight simulators in pilot training
and evaluation; Simulator fidelity and training effectiveness;
Limitations in flight simulator design and use; Advances in flight
simulation; Flight simulation in research; Bibliography; Index.
About the author: Alfred T. Lee is President and Principal
Scientist with Beta Research, Inc., responsible for initiating,
May 2005
150 pages
planning and conducting human factors research projects Hardback
supporting the design and evaluation of aerospace, medical 0 7546 4287 9
and computer technologies for corporate and government $89.95/£45.00
organizations. Formerly he was senior research psychologist
at NASA-Ames Research Center, responsible for initiating, Other titles of interest:
planning and conducting human factors research programs in Resilience Engineering
aviation and aerospace. Dr. Lee has conducted research in flight page 13
simulator design for more than 25 years and is a licensed pilot.
Human Factors for Civil
Flight Deck Design
page 16
Human Factors in Auditory Warnings
page 18
Innovation and Automation
page 24
Handbook of Simulator-Based Training
page 29
Contents: Reflections on scenario-based training in tactical
command, Karel van den Bosch and Johan B.J. Riemersma; Some
reflections on Microworld research, Berndt Brehmer; Monitoring
distributed collaboration in the C³Fire Microworld, Rego Granlund
and Björn Johansson; Using scaled worlds to track changes in
mental models during the acquisition of skill on a complex decision-
making task, Raanan Lipshitz and Sharon Marmor-Pilowsky;
Engineered experiences for scaled worlds: an example from
aviation, Clint Bowers and Florian Jentsch; A psychological
fidelity approach to simulation-based training: theory, research
and principles, Steve W.J. Kozlowski and Richard P. DeShon;
Development of a distributed training and research network,
Christopher Barnes, Linda R. Elliott, Samuel G. Schiflett,
Alexander Stoyen and Plamen V. Petrov; Scaling scenarios:
development and application to C4ISR sustained operations
research, Linda R. Elliott, Mathieu A. Dalrymple, Samuel G. Schiflett
and James C. Miller; Utilization of rough sets theory to assess
April 2004
physical and psychological fidelity within scaled worlds,
374 pages
Michael D. Coovert and Dawn L. Riddle; Measuring performance Hardback
in a scaled world: lessons learned from the distributed dynamic 0 7546 3509 0
decision-making (DDD) synthetic team task, Jean MacMillan, $114.95/£60.00
Eileen B. Entin, Kathleen P. Hess and Michael J. Paley; Diagnosticity
of mental models in cognitive and metacognitive processes: Samuel G. Schiflett is Senior Scientist
implications for synthetic task environment training, Sandro Scielzo, at the Air Force Research Laboratory,
Stephen M. Fiore, Haydee M. Cuevas and Eduardo Salas; The Brooks AFB, Texas.
changing shape of large-scale programs of research: MSU-DDD
Linda R. Elliott is based at the Army
as an illustrative example, Stephen E. Humphrey, John R. Hollenbeck, Research Laboratory Human
Daniel R. Ilgen and Henry Moon; Memory for attributes Engineering Directorate (ARL-Human
of information presented in a synthetic task environment: Research and Engineering Division)
an illustration with AWACS weapons directors’ displays, and United States Army Infantry Center
Verlin B. Hinsz and Christine P. Malone; Using cognitive task Field Element.
analysis to design multiple synthetic tasks for uninhabited aerial
Eduardo Salas is based at the
vehicle operation, Leo Gugerty; Designing a synthetic task
Department of Psychology, University
environment, Nancy J. Cooke and Steven M. Shope; Using of Central Florida.
scaled worlds to study multi-team systems, Michelle A. Marks,
John E. Mathieu and Stephen J. Zaccaro; Multi-team ACES: a research Michael D. Coovert is based at the
platform for studying multi-team systems, John E. Mathieu, Department of Psychology, Institute for
Marshell G. Cobb, Michelle A. Marks, Stephen J. Zaccaro and Human Performance, Decision-making
Sean Marsh; Using synthetic naturalistic worlds to train teamwork and Cybernetics, University of South
Florida, Tampa.
and cooperation, Wayne Zachary, Jacqueline Scolaro, James Stokes,
William Weiland and Tom Santarelli; Author index; Subject index.
www.ashgate.com 23
HUMAN–COMPUTER INTERACTION Cockpit Displays: Coping with Computers
Test and Evaluation in the Cockpit
Richard L. Newman and Kevin W. Greeley Edited by Sidney Dekker
“…contains the necessary knowledge and Erik Hollnagel
for display test and evaluation and should “…an extremely well-written book…This book
be considered an essential reference should be read by everyone involved in the
for conducting cockpit display test.” design of flight decks and by training and
—Loran Haworth, Former Chair, DOD Flight management personnel…”
Symbology Working Group, US Army —The Aerospace Professional
“…this book will be an invaluable reference/ This book covers how aviation organizations
guide to those involved in all aspects of such as airlines, manufacturers and regulators
cockpit display design, test and evaluation are coping with the consequences of advanced
now and into the foreseeable future.” flight deck automation in terms of training,
—The Aerospace Professional operations certification and design.
2001 292 pages 1999 260 pages
Hardback 0 7546 1549 9 $99.95/£55.00 Hardback 0 7546 1147 7 $99.95/£55.00

Head-Up Displays: Innovation and Automation

Designing the Way Ahead Paul Satchell
Richard L. Newman The increasing coexistence of innovation
and automation is resulting in each impacting
“…this book should be of great interest and
the other in ways that can be detrimental to
value to HUD engineers, avionic systems
both. This book links these forces of change
designers and pilots.”
by shifting the focus on human-machine
—Aerospace
interactions from the current technology-
This book describes aviation head-up centered approach to one where sharing is
display (HUD) technology, its evolution evolved and creativity is no longer suppressed.
and development. It gives detailed
Throughout the book, the current state of
specifications, standards and operational
human-machine interactions is illustrated
problems associated with HUD use and
with vignettes from aviation, medicine
summarizes the design criteria for the future.
and organizations.
1995 384 pages
1998 240 pages
Hardback 0 291 39811 1 $185.00/£95.00
Hardback 1 84014 315 0 $99.95/£50.00

EXAMINATION COPIES
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24 Aviation and Human Factors

NEW

SYSTEMS AND OPERATIONS

Cockpit Engineering
D.N. Jarrett, QinetiQ, UK

Cockpit Engineering provides an understandable introduction
to cockpit systems and a reference to current concepts and
research. The emphasis throughout is on the cockpit as a totality
and the book is accordingly comprehensive.
Topics include:
• An overview of how the modern cockpit has evolved
to protect the crew and enable them to do their job.
• The importance of psychological and physiological
factors regarding the expectable abilities of aircrew.
• The hazards of the airborne environment.
• The stages employed in the design of a modern crew station.
• The complications induced by automated avionic systems.
• Review of the component systems and the technologies
that are utilized.
• Descriptions of equipment for external vision and the
considerations entailed in laying out a suite of displays
and arranging night lighting.
• Display technology, including head-up displays, helmet-
mounted displays, controls, auditory displays.
• Emergency escape.
• The complex layers of clothing and headgear.
• Views on ideas and research that could alter the form
of the crew station and the role of the crew.
Although the focus of the book is on combat aircraft, which
present the greatest engineering and ergonomic challenges,
Cockpit Engineering is written for professional engineers
and scientists involved in aerospace research, manufacture
and procurement; and for aircrew, both civil and military—
particularly during training. It will also be of great interest
to university students specializing in aerospace, mechanical
and electronic engineering, and to professional engineers
and scientists in the marine, automotive and related industries.
Contents: Introduction; The human component; The need for
protection; Crewstation design; External vision; The display suite;
Display technology and head-down displays; The head-up
display; Helmet-mounted display systems; Auditory displays;
Controls; Emergency escape; Clothing and headgear; Future
Crewstations; Appendices; Index.
April 2005
About the author: After an apprenticeship in electrical 424 pages
engineering, Don Jarrett studied the optical properties of thin Hardback
metal films at the Lanchester Polytechnic and the thermo- 0 7546 1751 3
mechanical properties of glass ceramics as a Post-Doctoral Fellow $124.95/£65.00
at Warwick University, UK. In the spring of 1974 he joined the
Other titles of interest:
Royal Aircraft Establishment, Farnborough, UK where acceptance
of an invitation to take a temporary interest in helmet-mounted Resilience Engineering
page 13
systems caused him to spend the next thirty years investigating
aircrew and their workplace. He has published many scientific Human Factors for Civil
papers in this field and holds a number of patents. Flight Deck Design
page 16
Cockpit Displays
page 24

Coping with Computers in the Cockpit

page 24

NEW Aviation Information

Human Factors Impacts
in Air Traffic Management
Edited by Barry Kirwan, Mark Rodgers
and Dirk Schäfer
In research and application of Human Factors
in Air Traffic Management systems design,
development and operation, there remains
a lack of clarity regarding the range and
integration of activities associated with
issues such as human error, interface design
and teamwork, especially in systems with
increased levels of automation.
This book redresses this situation by presenting
case studies of human factors applications in
which there is demonstrable success in terms
of improvement in operational systems.
Individual examples are used to outline how
each human factors study evolved, what it
entailed, how it was resourced and how the
results contributed to operational performance.
Contributors: Laura Voller, Lucy Glasgow,
Nicky Heath, Richard Kennedy, Richard Mason,
Kim M. Cardosi, Anne Isaac, Barry Kirwan,
Paul Engelen, Martin Polman, Julia Pounds,
Anthony S. Ferrante, Dominique Van Damme,
Steven Shorrock, Richard Scaife, Laura Voller,
Paul Fearnside, Philip J. Smith, Amy Spencer,
Mark Klopfenstein, Joe Jezerinac, Dana Broach,
Abigail Fowler, Jörg Leonhardt, Kevin Corker,
Michiel Woldring, Pamela S. Della Rocco,
Ian Patterson, Patrícia Henriques, Earl Stein,
Thomas E. Nesthus, Carol Manning, Ed Smith,
Steven Shorrock, Glen Hewitt, Paul Krois,
Dino Piccione, Kenneth R. Allendoerfer,
Tanya Yuditsky, Richard H. Mogford,
Susie Foley, Joseph J. Galushka, Billy Josefsson,
Gretchen Burrett, Jennifer Weston.
Management
From Documents to Data
Edited by Thomas L. Seamster
and Barbara G. Kanki
“…These chapters provide encouraging
examples of what computer power can
accomplish, even in an intensely ‘bottom-line’
oriented industry, if fundamental user-oriented
design principles are respected.”
—Michael G. Shafto, NASA-Ames
Research Center
2002 214 pages
Hardback 0 7546 1966 4 $94.95/£49.95
September 2005
584 pages
Hardback
0 7546 3502 3
$124.95/£65.00 Cockpit Monitoring
Dr. Barry Kirwan is currently working
and Alerting Systems
in the field of System Safety and Human Paul M. Satchell
Error for Eurocontrol in Bretigny, France.
“It deserves a wide readership from all
Dr. Mark Rodgers is the FAA Chief involved in the practice or training of flight,
Scientific and Technical Advisor as well as other transport interests…”
for Human Factors. —Occupational Safety and Health
“…a lively, readable book that skillfully brings
Dr. Dirk Schäfer is Human Factors
Expert at the Eurocontrol Experimental empirical data and theoretical issues to bear
on important practical problems.”
Centre in Bretigny, France where he
is responsible for human factors —International Journal of Aviation Psychology
experiments and projects. 1993 196 pages
Hardback 1 85742 109 4 $114.95/£60.00

www.ashgate.com 25
SYSTEMS AND OPERATIONS Developing the Future The Future Air Navigation
Aviation System System (FANS)
Edited by Rod Baldwin Communications, Navigation,
“Those concerned with mainstream issues Surveillance—Air Traffic
in ATC and an increasing overlap in the roles Management (CNS/ATM)
of pilots and controllers will benefit from Vincent P. Galotti
the direction provided by this book.”
—Aerospace Professional “…It is a welcome handbook for all those
concerned about the future of air navigation.”
This book provides an account, with more —Air Safety Week
breadth and depth than usual for a general
book, of how some aspects of aviation will “…well written and well structured…Any air
develop in the next few decades. traffic controller who is interested in the future
of his/her profession should read this book…”
1999 212 pages
—The Controller
Hardback 0 291 39843 X $99.95/£55.00
1997 378 pages
Hardback 0 291 39833 2 $89.95/£55.00

Scientific Information Seamless Sky

Systems H.V. Sudarshan
Robert W. Holt “…very comprehensive and provides
a full spectrum of reliable and practical
Safety critical jobs in fields such as aviation
information…undoubtedly deserves a place
and nuclear power plants require a careful
on the shelf of professionals in many of civil
and comprehensive analysis of all factors
aviation disciplines…”
relevant to critical job performance.
—Vladimir D. Zubkov, International Civil
Understanding how these factors affect
Aviation Organization, Montreal
performance requires interconnecting a
job performance database with several “I would recommend this book to anyone with
other information databases. an interest in the aviation industry…For those
involved in CNS/ATM directly, this book should
This book discusses how to blend scientific
be an essential reference tool.”
methods with the broad capabilities of
—The Controller
computer database information systems.
2003 414 pages
2001 512 pages Hardback 0 7546 3176 1 $114.95/£60.00
Hardback 0 7546 1116 7 $114.95/£60.00

Systems Engineering FORTHCOMING

for Commercial Aircraft Aviation Alerting Systems
Scott Jackson Synthesis of Technologies
“…for managers and engineers seeking and Human Factors for Safety
the complete systems approach to the design Amy Pritchett and James Kuchar
and manufacture of an aircraft, it may well
be a thought provoking read.” Studies in Aviation Psychology
—Aerospace International and Human Factors

This book explains the principles of systems Alerting systems are prevalent, yet accidents
engineering in simple, understandable terms can be induced by these systems if they are
and describes to engineers and managers how not designed or implemented properly.
these principles would be applied to the This book provides a thorough discussion
development of commercial aircraft. for researchers, designers and certifiers on
the rigorous methodologies available for
1997 208 pages
design and evaluation of alerting systems
Hardback 0 291 39846 4 $114.95/£59.95
and concludes with a review of the limitations
and potential problems in implementing
alerting systems.
November 2005 c. 250 pages
Hardback 0 7546 4282 8 c. $79.95/£40.00

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26 Aviation and Human Factors

Aircraft Command !
Techniques
Gaining Leadership Skills
to Fly the Left Seat
Sal J. Fallucco
“Fallucco’s approach is actually workable,
doable, enjoyable and profitable. It is a
‘results oriented’ approach that can be
applied on a routine and daily basis…”
—Jerry Schmeltz, University of Oklahoma
“…This book should be a textbook for any
college program preparing professional pilots.
It provides professional insight to that career
field beyond the basic technical skills required
to actually fly the airplane.”
—John Horine, Missouri State University
“…recommended reading for pilots who
are approaching the threshold of becoming
a Captain.”
—The Aerospace Professional
This book is a comprehensive examination
of the characteristics of the experienced
captain. Offering a wealth of practical guidance,
this book is an ideal platform for pilots or
indeed anyone interested in how leadership
and management skills are used to achieve
excellence. The reader will gain important
command skills and will learn how to apply
these skills to routine and unexpected situations,
in the same way as an experienced captain.
Contents: Examining the role of captain;
Reflecting on your career; Characteristics
of effective leaders; Developing judgement
and decision skills; Grasping responsibilities;
Managing your resources; Learning how to
communicate; Guarding against human error;
Avoiding the unexpended; Just say no!;
Careers within a career; Handling
emergencies; Training your replacement;
Bibliography; Index.
NEW
Building Safe Systems
in Aviation
A CRM Developer’s Handbook
Norman MacLeod
This book provides a single source for those
who need to develop beyond Crew Resource
Management (CRM) to Safer Systems.
The principles apply to aviation and other
industries, for which case studies are included.
It systematically sets out the context of CRM
and safe systems, the conduct of training,
resources needed by the facilitator and
the measurement of outcomes.
Part One reviews the development of the
human factors/CRM domain and examines
the concepts of risk and safety. Part Two gives
a guide to training delivery and also considers
non-classroom situations, the role of debriefing,
facilitation and the design of human factors
courses. Part Three provides the material a
classroom facilitator needs, either as content
for lessons or to support their own credibility,
at the level of an undergraduate first year text.
Part Four examines the measurement of training
effectiveness, design and implementation
of behavioral markers and standardizing assessors.
The book’s readership includes those
who design, deliver or manage such
training within airline and other companies.
Contents: ESTABLISHING THE AIM: What is CRM?;
Safety and the learning organisation;
Establishing the goal—identifying CRM
behaviour. THE CONDUCT OF TRAINING:
Developing training activities; Delivering
training. MEASURING RESULTS: Measuring the
effectiveness of CRM; Measuring CRM skills;
Administration of the process; Index.
2002
228 pages
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The late Sal J. Fallucco’s career
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July 2005
184 pages
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Norman MacLeod is Director
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TRAINING AND SELECTION
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Studies in Aviation Psychology
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“…successfully addresses an impressive range
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2003
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This comprehensive book facilitates the
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awareness of critical issues and a variety
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Contributors: Jayne Bye, Irene Henley,
Dianne L. Conrad, Jo Harris, Lynn M. Hunt,
Ann Reich, Mark W. Wiggins, Kay H. Ellis,
Mary Ann Turney, Matthew J.W. Thomas,
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Tapping Diverse Talent
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Studies in Aviation Psychology
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—Thomas Carney, Purdue University
“Vive La Différence! This book is a celebration
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It has never been more critical for the aviation Technology and Applied Science,
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pool. Projected skills shortages, new security
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Contributors: Mary Ann Turney, Wayne Daly,
Robert F. Maxant, Christy Armentrout-Brazee,
Merrill R. Karp, Irene Henley, James C. Bishop,
Ruth Lowe Sitler, Elizabeth Mathews,
Robert F. Ripley, James L. Fitch, Ted Beneigh,
Taras Stratechuk, William K. McCurry,
Marsha Hunter, Ashleigh Merritt,
Surendra Ratwatte, Mary Niemczyk,
Patricia C. Fitzgerald, Marifran Mattson.
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TRAINING AND SELECTION The Airline Training Pilot ! Applied Cognitive Task
Second Edition Analysis in Aviation
Tony Smallwood Thomas L. Seamster, Richard E. Redding
“…well researched and clearly presented, and George F. Kaempf
proving a valuable resource for an airline pilot “…a practical and accessible introduction and
readership involved in any area of training.” guide to CTA…informative and well illustrated.”
—Flyer —Air Traffic Control Association
Comprehensively revised and updated, the Due to the requirements of automatic system
second edition of this widely regarded text design, and new needs for the training of
reflects the changing environment within complex tasks, Cognitive Task Analysis has
international airline training. been used with increasing frequency in recent
2000 346 pages years by the airline industry and air traffic
Paperback 0 7546 1413 1 $39.95/£22.00 control community.
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Aviation Instruction Aviation Social Science:

and Training Research Methods
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This guide addresses social science research
This book shows how professionals in the
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complement each other in their pursuit of
systems evaluation, decision-making, crew
more effective and efficient flight training
resource management and situation
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awareness illustrate the process and outcomes
from regulatory authorities, airlines, universities,
that can emerge from social science research.
colleges, flying schools, the armed services
and private practice. 1999 248 pages
Hardback 1 84014 966 3 $114.95/£60.00
1993 512 pages
Hardback 1 85742 090 X $185.00/£95.00

Aviation Training The Aviators’ English !

Learners, Instruction
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Edited by Ross A. Telfer
and Phillip J. Moore
The book is in three parts, which consider
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readership includes civil and military training
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and safety departments, and aviation
and educational psychologists as well
as those in operations and air traffic
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1997 396 pages
Hardback 0 291 39837 5 $139.95/£72.50
and French Dictionary
R.G. Wingrove and J.R.J. Jammes
This dictionary aims to cover the broad
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selected following extensive research that has
in general taken two forms. First, the study
especially of Royal Air Force and civilian
textbooks and manuals, both English and
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1995 272 pages
Paperback 0 291 39823 5 $74.95/£37.50
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Training in Aviation and Operations
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but also for those involved in other areas This practical guide is designed to enable
of aviation…a valuable contribution individual pilots, training departments
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1997 336 pages
2000 120 pages
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28 Aviation and Human Factors

Handbook of Pilot Selection Handbook of Simulator-

TRAINING AND SELECTION

David Hunter and Eugene F. Burke
“…readable and usable by both the practical
manager and the specialist psychologist.
The extensive bibliography provides for
those who wish to delve more deeply.”
—Aerospace
“…this is a very valuable little book which
covers a great deal of ground quickly and
sensibly…deserves a place on the shelf of any
airline human resources manager who wants
to find out if current aircrew selection is
working or how it might be improved.”
—Ergonomics Abstracts
1995 228 pages
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Based Training
Eric Farmer, John van Rooij,
Johan Riemersma, Peter Jorna
and Jan Moraal
“…a formidable source-book for both military
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programs and the use of simulator devices.”
—The Aerospace Professional
The Handbook of Simulator-Based Training
provides a comprehensive overview of the
state of the art in simulator-based training.
1999 378 pages
Hardback 0 7546 1187 6 $124.95/£65.00

Pilot Judgment and Crew Staffing the ATM System

Resource Management The Selection of Air
Traffic Controllers
Richard S. Jensen
“…should interest everyone involved with
Edited by Hinnerk Eißfeldt, Mike Heil
the selection and training…this book is a and Dana Broach
valuable contribution to the field…” “…a veritable treasure trove of current
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“…the first book to comprehensively approach important subject in a splendid manner. “
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of mistakes made in every part of the aviation commended for producing a well thought
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Environmental Medicine —Aviation, Space and
1995 362 pages Environmental Medicine
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Survival for Aircrew Training Design in Aviation

Sarah-Jane Prew
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“…well written and illustrated…a must for
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1999 142 pages
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Norman MacLeod
“…required reading amongst my managers…”
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Well-structured training, based on sound
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This book analyzes the cycle of training
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2001 164 pages
Hardback 0 291 39844 8 $89.95/£45.00

FORTHCOMING
Enhancing Pilot Decision
Making Skills
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Mavis F. Green and James A. Farmer, Jr.
The majority of aviation accidents are attributed
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affects how they perform after instruction.
As new technology has been added to the
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2006 c. 250 pages
Hardback 0 7546 0919 7 c. $74.95/£37.50

www.ashgate.com 29
INDEX A D
Abeyratne, Ruwantissa I.R. ........................................... 7, 8
Aeromedical Transportation ............................................... 14
Aeromedical Transportation, 2nd Edition .......................... 15
Aerospace Clinical Psychology .......................................... 21
Aerospace Strategic Trade .................................................... 6
Air Cargo in Mainland China and Hong Kong .................... 6
Air Rage .............................................................................. 14
Air Traffic Control: Human Performance Factors .............. 18
Aircraft Command Techniques .......................................... 27
Aircrew Security ................................................................. 11
Airline Competition: Deregulation’s Mixed Legacy ............ 6
Airline Finance ...................................................................... 4
The Airline Industry and the Impact of Deregulation ......... 6
Airline Marketing and Management ................................... 3
Airline Operations and Scheduling ..................................... 4
Airline Survival Kit ................................................................ 5
The Airline Training Pilot .................................................... 28
Airlines: Managing to Make Money .................................... 7
Airport Economics ............................................................... 9
Airport Marketing ................................................................. 3
Albers, Sascha .................................................................... 9
Alston, Greg ....................................................................... 12
Andrade, Alessandra A.L. .................................................. 8
Applied Aviation Psychology ............................................. 21
Applied Cognitive Task Analysis in Aviation ..................... 28
Applied Human Factors in Aviation Maintenance ........... 17
Arbuthnot, Kevin ............................................................... 14
Attitude or Latitude? ........................................................... 14
Auerbach, Stefan ................................................................ 9
Aviation Alerting Systems ................................................. 26
Aviation Education and Training ....................................... 27
Aviation in Crisis .................................................................. 7
Aviation Information Management ................................... 25
Aviation Instruction and Training ...................................... 28
Aviation Psychology in Practice ......................................... 21
Aviation Psychology: A Science and a Profession ............ 21
Aviation Psychology: Practice and Research .................... 20
Aviation Resource Management, Vol 1 and 2 ................... 22
Aviation Security .................................................................. 7
Aviation Social Science: Research Methods in Practice ... 28
Aviation Training ................................................................ 28
Aviation Trends in the New Millennium ............................. 7
The Aviators’ English and French Dictionary ................... 28
B Flight Stress ....................................................................... 22
Baldwin, Rod ..................................................................... 26
Banbury, Simon ................................................................ 16
Barriers and Accident Prevention ...................................... 11
Baum, Herbert .................................................................... 9
Bazargan, Massoud ............................................................ 4
Beyond Aviation Human Factors ...................................... 14
Beyond the Black Box ........................................................ 20
Bor, Robert .................................................................. 21, 22
Braddon, Derek ................................................................... 6
Braithwaite, Graham R. .................................................... 14
Broach, Dana .................................................................... 29
Brown, Jeffrey P. ................................................................ 10
Building Safe Systems in Aviation .................................... 27
Burke, Eugene F. ............................................................... 29
Button, Kenneth .............................................................. 7, 9
Buying the Big Jets .............................................................. 7
C Gradwell, David ................................................................. 18
Caldwell, J. Lynn ............................................................... 20
Caldwell, John A., Jr. ........................................................ 20
Changing Planes: A Strategic Management Perspective
on an Industry in Transition, Vol. 1 and 2 ........................ 7
Cheung, Waiman ................................................................ 6
Childress, Traci Michelle .................................................. 10
Clark, Paul ........................................................................... 7
Clarke, Theresa .................................................................. 18
Cleared for Take-Off .............................................................. 7
Cockpit Displays: Test and Evaluation .............................. 24
Cockpit Engineering ........................................................... 25
Cockpit Monitoring and Alerting Systems ........................ 25
Cognition and Safety ......................................................... 11
A Cognitive Approach to Situation Awareness:
Theory and Application ................................................... 16
Competition versus Predation in Aviation Markets ............ 5
Contemporary Issues in Human Factors and Aviation ... 17
Coovert, Michael D. .......................................................... 23
Coping with Computers in the Cockpit ............................ 24
Culture at Work in Aviation and Medicine ........................ 11
30 Aviation and Human Factors
Dahlberg, Angela .............................................................. 14
Decision Making Under Stress ......................................... 22
Deep Stall ............................................................................. 5
Defining Aerospace Policy ................................................... 7
Dekker, Sidney ............................................................ 12, 24
Delfmann, Werner ............................................................... 9
Designing and Executing Strategy in Aviation
Management .................................................................... 9
Designing Instruction for Human Factors Training
in Aviation ....................................................................... 28
Developing the Future Aviation System ........................... 26
Dietrich, Rainer .......................................................... 10, 14
Dismukes, R. Key .............................................................. 28
Dorn, Lisa ................................................................... 17, 18
Driver Behaviour and Training ........................................... 17
Driver Behaviour and Training No 2 .................................. 18
Driving Airline Business Strategies through
Emerging Technology ....................................................... 8
E Incident Command: Tales from the Hot Seat ................... 14
Eaton, Jack .......................................................................... 8
The Economic Regulation of Airports ................................. 8
Edkins, Graham ................................................................. 22
Edworthy, Judy .................................................................. 18
Eißfeldt, Hinnerk ............................................................... 29
Elliott, Linda R. .................................................................. 23
Emergent Commercial Trends and Aviation Safety ............ 8
Engineering Psychology and Cognitive Ergonomics,
Vol. 1 through 6 ............................................................... 19
Enhancing Pilot Decision Making Skills ........................... 29
Evolution of International Aviation ..................................... 5
F Jensen, Richard S. ............................................................ 29
Facilitation and Debriefing in Aviation Training
and Operations ............................................................... 28
Fallucco, Sal J. .................................................................. 27
Farmer, Eric ........................................................................ 29
Farmer, James A., Jr. ......................................................... 29
Fasten Your Seatbelt: The Passenger is Flying the Plane ... 4
Fatigue in Aviation ............................................................. 20
The Field Guide to Human Error Investigations ............... 12
Flight Simulation ............................................................... 23
Flin, Rhona ................................................................. 14, 22
Flouris, Triant G. .................................................................. 9
Flying Too Close to the Sun ................................................. 8
Forsyth, Peter .................................................................. 5, 8
Frontiers of Aerospace Law .................................................. 8
Fuller, Ray .................................................................... 21, 22
Funk, Craig S. .................................................................... 19
The Future Air Navigation System (FANS) ........................ 26
G Control of Airlines ............................................................. 9
Galotti, Vincent P. .............................................................. 26
Gillen, David W. ............................................................... 5, 8
Glanfield, Mike .................................................................. 15
The Global Navigation Satellite System .............................. 8
Globalization and Human Resource Management
in the Airline Industry ....................................................... 8
Goeters, Klaus-Martin ............................................... 20, 21
Greeley, Kevin W. ............................................................... 24
Green, Mavis F. .................................................................. 29
Green, Roger G. ................................................................. 18
Green, Roger L. ................................................................. 18
Group Interaction in High Risk Environments ................. 10
Gudmundsson, Sveinn Vidar ............................................. 8
H Martin, Lynne ..................................................................... 22
Handbook of Aviation Mental Health ............................... 22
Handbook of Pilot Selection ............................................... 29
Handbook of Simulator-Based Training ............................ 29
Harris, Don ................................................... 16, 17, 19, 22
Hawkins, Frank H. ............................................................. 17
Hayward, Brent J. ...................................................... 21, 22
Head-Up Displays: Designing the Way Ahead ................. 24
Heil, Mike ........................................................................... 29
Helmreich, Robert L. ........................................................ 11
Henley, Irene M.A. ............................................................ 27
Hillson, David .................................................................... 14
Hinsch, Holger .................................................................... 8
Hobbs, Alan ....................................................................... 13
Hollnagel, Erik ..................................................... 11, 13, 24
Holloway, Stephen ......................................................... 6, 7
Holt, Robert W. .................................................................. 26
How Safe is Safe Enough? ................................................ 12
Hubbard, Todd ................................................................... 22
Hui, George W.L. ................................................................. 6
Hui, Yer Van ......................................................................... 6
A Human Error Approach to Aviation Accident Analysis . 12
Human Factors and Aerospace Safety: An International
Journal ............................................................................ 22
Human Factors for Civil Flight Deck Design ..................... 16
Human Factors for Pilots ................................................... 18
Human Factors Impacts in Air Traffic Management ........ 25
Human Factors in Auditory Warnings ............................... 18
Human Factors in Aviation Operations ............................ 22
Human Factors in Flight .................................................... 17
Human Factors in Flight Instructors Guide ...................... 19
Human Factors in Flight: Student Workbook .................... 19
Human Factors in Multi-Crew Flight Operations ............. 18
Human Performance in General Aviation ......................... 18
Human-Centered Management for Aircraft
Maintenance ................................................................... 15
Hunt, Graham J.F. ............................................................. 28
Hunter, David .................................................................... 29
I
The Impact of Liberalizing International
Aviation Bilaterals ............................................................. 8
Innovation and Automation .............................................. 24
Innovation and Consolidation in Aviation ........................ 22
Investigating Human Error: Incidents, Accidents,
and Complex Systems ................................................... 12
Isaac, Anne R. ................................................................... 18
J
Jackson, Scott ................................................................... 26
James, Melanie ................................................................. 18
Jammes, J.R.J. .................................................................. 28
Jarach, David ....................................................................... 3
Jarrett, D.N. ....................................................................... 25
Jochum, Kateri .................................................................. 14
Johnston, Neil ..................................................... 14, 21, 22
Jorna, Peter ....................................................................... 29
K
Kaempf, George F. ............................................................. 28
Kanki, Barbara G. .............................................................. 25
King, Raymond E. ............................................................. 21
Kirwan, Barry .................................................................... 25
Kite, Kirsten ....................................................................... 22
Kleymann, Birgit ................................................................. 9
Knorr, Andreas .................................................................... 8
Kuchar, James ................................................................... 26
L
Lammersen-Baum, Julianne ............................................. 7
Law and Policy of Substantial Ownership and Effective
Lawrence, Philip K. ......................................................... 5, 6
Lawton, Thomas C. ............................................................. 7
Lee, Alfred T. ...................................................................... 23
Lee, Rob B. ........................................................................ 14
Lelieur, Isabelle ................................................................... 9
Leung, Lawrence C. ............................................................ 6
Leveson, Nancy ................................................................. 13
Lowe, Andrew R. ........................................................ 21, 22
M
MacLeod, Norman ............................................................ 29
Managing Maintenance Error ........................................... 13
Managing Strategic Airline Alliances .................................. 9
Managing the Risks of Organizational Accidents ............ 13
Mandel, Benedikt ................................................................ 8
Martin, Terence .......................................................... 14, 15
Maurino, Daniel E. ............................................................ 14
Mayer, Otto G. ................................................................. 5, 8
McDonald, Nick .................................................. 15, 21, 22
McIntyre, Geoffrey R. ........................................................ 14
Merritt, Ashleigh C. .......................................................... 11
Merry, Alan ........................................................................ 15
Mills, Ann .......................................................................... 18
Moore, Phillip J. ................................................................ 28
Moraal, Jan ........................................................................ 29
Morrell, Peter S. .................................................................. 4
Muir, Helen C. ....................................................... 17, 18, 22
Murray-Webster, Ruth ....................................................... 14
N
Nevile, Maurice ................................................................. 20
Newman, Richard L. ......................................................... 24
Niemeier, Hans-Martin .................................................. 5, 8
Norris, Beverley ................................................................. 18
 INDEX
O U
O’Hare, David .................................................................... 18 Understanding and Managing Risk Attitude .................... 14
Orlady, Harry W. ......................................................... 17, 18
Orlady, Linda M. ................................................................ 18
Oswald, Sharon L. ............................................................... 9
V
Oum, Tae Hoon ................................................................... 9 van Gerwen, Lucas ............................................................ 21
van Rooij, John .................................................................. 29
P
Passenger Behaviour ......................................................... 21
W
Patankar, Manoj S. ............................................... 10, 13, 17 Walton, Merrilyn ................................................................ 15
Patterns In Safety Thinking ............................................... 14 Waltrip, Steven .................................................................. 11
Pfister, Peter ...................................................................... 22 Wiegmann, Douglas A. .................................................... 12
Pilot Judgment and Crew Resource Management .......... 29 Wiggins, Mark W. .............................................................. 28
Prew, Sarah-Jane .............................................................. 29 Williams, Clois .................................................................. 11
Pritchett, Amy ................................................................... 26 Williams, George ................................................................. 6
Psychological Perspectives on Fear of Flying .................... 21 Wilson, John ...................................................................... 18
Wingrove, R.G. ................................................................... 28
R Wings Across Europe ........................................................... 9
Wolf, Hartmut ...................................................................... 8
Rail Human Factors ........................................................... 18 Woods, David D. ............................................................... 13
Reason, James ........................................................... 13, 14
Redding, Richard E. .......................................................... 28
Resilience Engineering ...................................................... 13
Y
Rhoades, Dawna L. ............................................................. 5 Yu, Chunyan ......................................................................... 9
Riemersma, Johan ............................................................ 29
Risk Management and Error Reduction in Aviation ......... 13
Rodenberg, Howard D. ..................................................... 14 Z
Rodgers, Mark ................................................................... 25
Ruitenberg, Bert ................................................................ 18 Zhang, Anming ................................................................... 6
Runciman, Bill .................................................................. 15

S
Safety and Ethics in Healthcare: A Guide
to Getting it Right ........................................................... 15
Safety Ethics ...................................................................... 10
Salas, Eduardo ........................................................... 22, 23
Satchell, Paul M. ......................................................... 24, 25
Scaled Worlds: Development, Validation
and Applications ............................................................. 23
Schäfer, Dirk ...................................................................... 25
Schiflett, Samuel G. .......................................................... 23
Scientific Information Systems ......................................... 26
Seamless Sky ..................................................................... 26
Seamster, Thomas L. ................................................. 25, 28
Seristö, Hannu .................................................................... 9
Shaping Air Transport in Asia Pacific .................................. 9
Shappell, Scott A. ............................................................. 12
Shaw, Stephen .................................................................... 3
Simpli-Flying ......................................................................... 6
Smallwood, Tony ............................................................... 28
Smith, Guy M. ................................................................... 28
Staffing the ATM System ................................................... 29
Stanton, Neville A. ............................................................ 18
Starkie, David ...................................................................... 8
Stevens, Catherine ............................................................ 28
Stokes, Alan F. ................................................................... 22
Stough, Roger ..................................................................... 7
Straight and Level: Practical Airline Economics ................. 6
Strategic Management in the Aviation Industry ................ 9
Sträter, Oliver ..................................................................... 11
Strauch, Barry ................................................................... 12
Strub, Michael ................................................................... 22
Sudarshan, H.V. ................................................................. 26
Survival for Aircrew ............................................................ 29
Systems Engineering for Commercial Aircraft ................. 26

T
Taneja, Nawal K. ................................................... 4, 5, 6, 8
Tapping Diverse Talent in Aviation .................................... 27
Taylor, James C. .......................................................... 13, 17
Teaming Up: Components of Safety Under High Risk ..... 14
Telfer, Ross A. .................................................................... 28
Thornton, David ................................................................... 5
Training Design in Aviation ............................................... 29
Treadwell, Melinda D. ....................................................... 10
Tremblay, Sébastien .......................................................... 16
Tretheway, Michael W. ........................................................ 9
Turney, Mary Ann .............................................................. 27

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32 Aviation and Human Factors