ISA 1 (15 Marks)

1. Quality Function Deployment. (3 Marks)

Prepare a House of Quality (Refer page 150) (Ch. 4 Product and Service Design) for a product
of your choice and provide a description and short explanation to QFD.

2. Project Network Diagram. (4 Marks)

Prepare a Project Network Diagram for the Video provided: "How Its Made - 1414 Steel
Bicycles". (Refer page 775 onward, The Network Diagram + Network Conventions) (Chapter
18. Project Management). Provide a description for the network diagram.

Video Link: https://www.youtube.com/watch?v=2Q9jfRyevxA

3. Production & Operations Management. (8 marks)

Watch "EGGS | How It's Made" and write an article based on the following points.
a) Production Process (Refer Ch. 6 Process Selection & Facility Layout)
b) Prepare an imaginary Plant Layout for your production process. (Refer Ch. 6 Process
Selection & Facility Layout)
c) Working Conditions (Refer Ch. 7, Design of Work Systems)
d) Quality Management (Refer Ch. 10 & 11, Quality Control, TQM & Quality Tools)

Video Link: https://www.youtube.com/watch?v=g1IVTDmV35o