Business Value Impact For Manitoba Hydro's Implementation of SAP NetWeaver PDF

CASE STUDY
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A SAP NetWeaver Case Study:

Business Value Impact for Manitoba Hydro’s
Implementation of SAP NetWeaver Enterprise Portal (SAP
EP),Exchange Infrastructure (SAP XI), and Business Information
(SAP BI)
April
2005
Manitoba Hydro
Value Impact for Manitoba Hydro’s Implementation of SAP NetWeaver Enterprise Portal (SAP EP), Exchange
Infrastructure (SAP XI), and Business Information (SAP BI)
Table of Contents
Executive Summary ............................................................................................. 3
Customer Profile and Background ..................................................................... 4
Manitoba Hydro AT A GLANCE ........................................................................... 4
Introduction to Customer’s Key Business and IT Challenges.......................... 5
The Move to SAP NetWeaver............................................................................... 6
SAP NetWeaver Components Implemented – EP, BI, and XI............................ 7
Value Impact Area 1: Financial and Cost Reporting.......................................... 8
Value Impact Area 2: IT Integration................................................................... 10
Value Impact Area 3: Employee Portal and Employee and Manager Self
Service................................................................................................................. 11
IT Flexibility and Composite Applications Framework at Manitoba Hydro –
Moving Towards an Enterprise Services Architecture.................................... 14
What is SAP NetWeaver?................................................................................... 16
Case Study Methodology................................................................................... 16
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2
Manitoba Hydro
Manitoba Hydro
Executive Summary
Company Description
The sole power provider for the Canadian province of Manitoba. Supplies
electricity and natural gas to over three quarters of a million customers. Also
designs, maintains, and operates power generation facilities in Canada.
The Need for Change

A number of external and internal forces were affecting Manitoba Hydro, which all
necessitated better visibility into their cost structure, and tighter integration of their
internal systems. These forces included regulatory requirements, acquisitions,
water supply risks, greater demand for partner integration, and increasing
competition.
“Transparency & Reach,” “End-to-End Process Integration,” and “User

Productivity Enhancement” IT Practices
Manitoba Hydro replaced their intranet with SAP NetWeaver Enterprise Portal
(SAP EP) and used SAP EP as a presentation layer into their R/3 Financial
reports. At the same time, they used the portal to offer Employee Self Service and
Manager Self Service functionality out of their SAP HR system. Additionally, they
are using SAP XI for all SAP-bound interfaces and integration into a non-SAP
power trading application.
Qualitative Benefits
• Ease of doing business with one primary vendor
• Improved cost position visibility for Finance resources
• Increased user satisfaction with Finance reporting
• Fewer problems with integrity of data from corporate acquisitions
• Finance and HR resources redeployed to more “value-add” work
• Anticipated improvements in Payroll processing
• Anticipated improvements in H/W and O/S platform costs
Quantified Results
• Line of Business: Report timeliness went from 7 to 14 days after month-
end close to immediate
• IT: Greater than 50% improvement in real-time interface development
costs
• IT: 200-300% decrease in Portal content development times
• IT: 300% increase in ability to implement concurrent SAP projects
3
Manitoba Hydro
Manitoba Hydro
Customer Profile and Background
Manitoba Hydro is the sole power provider for the Canadian province of Manitoba.
The Crown Corporation was officially formed in 1961 through the consolidation of
two provincial utilities, and it serves more than three-quarters of a million
customers throughout the province. Manitoba Hydro has just over half a million
electricity customers, and supplies the other quarter million customers with natural
gas.
Providing continuous reliable and economical electricity for Manitoba is the

Corporation's mandate. The utility is also responsible for determining the
province's future electricity requirements and for designing, constructing,
maintaining, and operating all the facilities needed to meet those requirements.
The electricity that Manitoba Hydro generates is derived almost completely from
self-renewing water power. This helps Manitoba Hydro execute against an
aggressive corporate strategy of safety, reliability, low rates, and sound
environmental management. In fact, in 2003 Manitoba Hydro offered the lowest
electricity rates in all of North America. The utility employs approximately 5,300
people across more than seventy offices, and also has a large field service force
of approximately 3300. In 2003 the company had annual revenues of nearly $1.9
billion Canadian Dollars, of which twenty-five percent were exports.
Manitoba Hydro is headquartered in Winnipeg, Manitoba.
Manitoba Hydro AT A GLANCE
Founded: Originally founded in 1961, the Crown

Corporation is the sole power provider for the
entire Manitoba province.
Employees: ~5300 Number of SAP users: Approx. 5000
Headquarters: Winnipeg, Manitoba Key Executives interviewed:
Revenue: ~$1.9B CDN (2003) Mr. Robert Kirk, Division Manager of Information
Technology Services
SAP Installed Solutions: R/3 for Financials, Mr. Daniel Lohr, Department Manager of
Materials Management, Project Systems, Integrated Systems Division
Customer Service, Sales and Distribution, Mr. Mark Mandzik, Section Supervisor of System
Inventory, and Human Resources including ESS Development and Security
and MSS; SAP NetWeaver Enterprise Portal (SAP
Ms. Brenda Kriss, Business Solutions
EP), Business Information (SAP BI), Exchange
Infrastructure (SAP XI), and Web Application Coordinator, HRMS
Server (SAP Web AS) Mr. John Marcoux, Division Manager HR
4
Manitoba Hydro
Manitoba Hydro
Introduction to Customer’s Key Business and IT

Challenges
Manitoba Hydro has over the last several years seen a number of forces come
together, creating a need for change in the way it does business. As the major
provincial utility, it is subject to increasing regulatory requirements. The company
faces strict requirements for quarterly and yearly financial reporting. The company
has a corporate strategy of growth through mergers and acquisitions, which create
a host of operational challenges.
In addition to these challenges, third parties with whom Manitoba Hydro does
business are looking for more efficient ways to integrate their business processes.
These include vendors who are looking for integration of their catalogues into
Manitoba Hydro’s purchasing and requisitioning systems, and externally hosted
systems that must interface into Manitoba Hydro’s in-house landscape, such as a
new power trading system and a customs brokerage house.
Finally, deregulation in the utilities sector has introduced more competition,

requiring Manitoba Hydro to continually adapt to address the new threats.
To meet these challenges, Manitoba Hydro has set out to change the way they do
business to be able to continue to strive towards the corporate vision. They are
driving a lot of this change through the business technology that they develop and
deploy.
Manitoba Hydro is looking to create more seamless integration with partners and
companies they acquire. It is trying to overhaul the way they manage financial
reporting. Further, Manitoba Hydro is constantly looking for ways to reduce
information technology costs - including the consideration of alternative hardware
and operating system platforms, and the use of integration technology.
5
Manitoba Hydro
Manitoba Hydro
Finally, as one of the largest employers in the province, Manitoba Hydro takes its
corporate citizenship role very seriously, and constantly strives to excel along
Human Resources dimensions as much as it excels along other operational and
service dimensions. It aims to attract, retain, and develop the best employees
available. It is looking at establishing a stronger presence on the World Wide Web
from a recruitment perspective, along with the requisite technology to support on-
line employment applications and interface to the existing HR system.
These challenges would be daunting to almost any type of organization, but all of
this is especially challenging for Manitoba Hydro, with approximately 5,300
employees working in a myriad of different locations
The Move to SAP NetWeaver
To help address these challenges, Manitoba Hydro has turned to SAP’s

NetWeaver platform to replace and augment legacy technologies that the
company found were insufficient to meet growing requirements.
As Manitoba Hydro was looking at these business and IT challenges, which were
all coming to the forefront in early 2003, they were also very much interested in
maintaining their strategic alignment with SAP. Through the R/3 implementation
at Manitoba Hydro in 1997, SAP had become the “corporate rule” for applications,
so long as the technology met their requirements. Thus a move to SAP
NetWeaver was seen as a step to leverage SAP as a key contributor to its
“infrastructure platform” standard.
Support was also a big decision criterion behind Manitoba Hydro’s implementation
of SAP NetWeaver. Given that SAP was the corporate standard, they were
convinced that integrating non-SAP tools with SAP technology would be
problematic.
The IT Division at Manitoba Hydro saw few risks in going to the SAP NetWeaver
components. They believe that SAP is a stable company, that SAP is investing in
this new technology, and that SAP will keep the components state-of- the-market
going forward. Manitoba Hydro recognized that SAP NetWeaver components
were positioned well in the market according to industry analysts, and SAP has
shown Manitoba Hydro in the past what it can accomplish from a technology
perspective given the resources it brings to the table.
6
Manitoba Hydro
Manitoba Hydro
With the favorable terms offered by SAP for one bundled suite of software, which
included the SAP NetWeaver platform and their mySAP ERP modules, Manitoba
Hydro felt they were able to dramatically leverage their license costs and address
many of their technology needs at the same time, as well as to position
themselves for the future.
SAP NetWeaver Components Implemented – Enterprise Portal (SAP EP),

Business Information (SAP BI), and Exchange Infrastructure (SAP XI).
Over the course of 2004, Manitoba Hydro implemented three SAP NetWeaver
Components. They had the SAP EP and SAP BI components up and running in
the spring of 2004. They had been piloting the SAP XI module throughout the
summer and went live with it in September.
They are using SAP EP to replace their existing MPower intranet. They are also
using SAP EP to support their SAP Human Resources Management System, by
integrating the Employee Self Service (ESS) and Manager Self Service (MSS)
modules through SAP EP. They are also giving employees access to Human
Resources information through SAP EP, information which was not available
before.
The company is using BI to enhance their SAP R/3 reporting, and change the way
they manage their financial closing processes. They also intend to use SAP BI to
allow reporting from the Human Resources system.
Finally, Manitoba Hydro is currently using SAP XI for new SAP-bound interfaces.
They are also using SAP XI for an interface into their non-SAP power trading
application, slated to go-live in early 2005.
Since implementing the technology, there are three specific areas where Manitoba
Hydro is seeing tremendous benefits from the technology they have implemented.
7
Manitoba Hydro
Manitoba Hydro
Value Impact Area 1: Financial and Cost Reporting
Business Challenges: Due to strict government regulations it must adhere to,

Financial and Cost Reporting is a major process at Manitoba Hydro. Should
Manitoba Hydro seek new investments, or rate increases, the government will
scrutinize all costs to seek the justification for the rate increase. Manitoba Hydro
therefore needs to be in a position where they can fully understand and report on
their cost positions.
As a hydro-electric utility, Manitoba Hydro is also exposed to risk in its business

operations which are completely beyond their control and impossible to manage.
In 2003 the Manitoba province experienced major droughts in the water basin. As
a result, Manitoba Hydro was not able to generate enough electricity to meet long-
term export commitments, and ended up importing energy from higher-cost
sources. This higher supply cost put greater cost pressure on other parts of the
business – and it became imperative that Manitoba Hydro had complete visibility
into its cost structure up and down the value chain, so that other costs could be
driven down in order to effectively manage the bottom line.
IT Environment and Challenges: Prior to the SAP NetWeaver implementation,

they relied on custom-developed (ABAP) reports off of their existing SAP R/3
environment, for financial reporting, and they also used a lot of ad-hoc (Excel and
Crystal) reporting approaches. There was also very limited access to on-line HR
and Finance data. Under this scenario, Manitoba Hydro struggled to get timely
and accurate information to decision makers. These users found the existing R/3
interfaces difficult to use, as were the report-generation tools.
In addition to the reports, the users were struggling with the actual R/3 screens.
There were over 600 casual users, and getting the information they required, and
using the R/3 transactions, was problematic. Manitoba Hydro was having
challenges with the user acceptance of the systems. Under the existing reporting
scenarios, there was a real problem with out-of-date costing and the integrity of
the data was a notable problem on the Finance side. The company employs
considerable resources within the Finance community trying to coordinate
accurate data; the problem was compounded with the strict rules they had to
follow for financial reporting as a government-regulated utility.
Again before SAP NetWeaver, Manitoba Hydro developed some work around new
web transactions and flow logic to help – this custom work took approximately six
person-months’ worth of effort to complete – and included three logistics
transactions and about four financial reports.
8
Manitoba Hydro
Manitoba Hydro
These solutions were ultimately not deployed in the production environment as the
reports were also viewed as difficult to navigate and understand; a decision was
made to hold-off on rolling-out the logistics transactions until some better report
content was available to improve the offering to users.
Results: The Portal is now the new delivery mechanism. Financial reports out of
the BI repository are now delivered through the portal. They are also working on
delivering R/3 transactions through the web browser/portal interface as well. In
the past, a supervisor has had no report, or has had to rely on a paper report.
This led to higher costs, as the supervisors would have to get more information to
figure out the cost positions they were looking at. Plus, these people had a
difficult time working with R/3. Now, a supervisor can look at his or her costs in
detail – overtime, labor, travel – and they can make real-time adjustments.
Employees at Manitoba Hydro are doing are doing this now, and now they are
aware of all of their cost drivers.
FIGURE 1: Manitoba Hydro Financial Reporting
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Manitoba Hydro
Value Impact Area 2: IT Integration
Business Challenges: As Manitoba Hydro has tried to stay

competitive by meeting customers’ and partners’ increased
demands for information, and by keeping costs low, they
traditionally have maintained one hundred and forty-four major
applications, many of them part of their SAP R/3 environment.
Before SAP NetWeaver, Manitoba Hydro was maintaining three
hundred and five interfaces to glue these applications, both internal
and external, together.
In addition, Manitoba Hydro has recently acquired several

“The new SAP companies, which also needed to be integrated into the existing
NetWeaver environment. Recently purchased companies include Centra Gas
platform and Winnipeg Hydro, which required the integration of several
enables us to disparate systems from the acquired companies, including systems
do so much such as JD Edwards (Financials), Banner (Customer Billing), and
more for our several GIS systems.
customers. ” IT Environment and Challenges: The major problem in this area
has been the significant time and effort Manitoba Hydro has
- Bob Kirk, expended maintaining all their application interfaces – thirteen full-
Manitoba Hydro time equivalent positions worth of effort spent on interface
maintenance and development in 2003. Additionally, internal
reviews have highlighted inconsistencies in the implementation of
interface programs (some are run manually by users, some
scheduled by users, various directories are used to store files, and
validation in many cases is dependent upon users reviewing logs
and correcting errors manually.) These factors all contribute to an
increased risk of encountering problems with the integrity of
interface-related data.
Results: To address their integration needs, the SAP XI core

component was implemented in three weeks by one Developer
and one Basis Administrator with only five days of on-site SAP
consulting. This effort was much easier than anticipated, based
upon prior experiences with SAP ERP-related implementations.
Manitoba Hydro had two SAP XI interfaces in production as of
December 2004. There are also another half-dozen waiting to go
live after the beginning of 2005. With these, Manitoba Hydro has
already experienced significant reductions (50%) in their
development time for new interfaces.
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Manitoba Hydro
Manitoba Hydro
FIGURE 2: IT Integration at Manitoba Hydro
Value Impact Area 3: Employee Portal and Employee and

Manager Self Service
Business Challenges: In their ongoing efforts to help drive employee

productivity and communication, and allow them to further manage costs,
Manitoba Hydro was relying on a home-grown employee intranet they called
MPower. Manitoba takes its commitment to human capital very seriously. They
constantly strive to keep their employees informed, and give them the tools they
need to do their jobs as productively as possible. They decided that the intranet-
based MPower needed to be overhauled. Another consideration was the
anticipated turn-over rate at Manitoba Hydro in the next 5 – 10 years. Due to their
generally “baby-boomer-aged” employee base, they will need to be actively
recruiting in the future. To be able to do this, they needed to free up Human
Resources employees from the more manual tasks they were performing
under the existing system. They needed to be able to allow employees to
manage their own Human Resources- related activities.
11
Manitoba Hydro
Manitoba Hydro
IT Environment and Challenges: Manitoba Hydro believes that their legacy

corporate intranet environment was stable – but that was its only advantage. It
was used primarily as a document/information repository with few applications
written for it, it provided no access to many different types of documents hosted
outside the boundaries of the intranet, and inconsistent use of meta tags made
search results sub-optimal. Furthermore, it was not easy to add new content or
deliver new applications through it. Primary content consisted of static web pages
developed in Microsoft Front Page.
On the HR side, Manitoba Hydro implemented SAP HR, OM, Benefits and Payroll
in 2003, but they adopted a phased approach for MSS, ESS, Training and Events
and eRecruitment. They always had a longer-term goal of implementing the SAP
ESS and MSS modules for HR. They knew they would ultimately need the HR
application functionality provided by the self-service capabilities, but they needed
the HR, OM and Payroll functionality as a base. As such, Manitoba Hydro was
running a “first generation” legacy HR system that needed to be upgraded. The
legacy systems as they were implemented were difficult and time-consuming for
HR employees, requiring manual processes for retroactive payments, incomplete
position tracking and manual applicant tracking. In addition, as a result of
acquisitions, there were multiple payroll and training tracking systems. In line with
its goal of developing internal resources, Manitoba Hydro has a high internal-
recruitment rate (85%) and the amount of time spent on mechanical HR
processing was considerable.
Results: All of these issues were addressed elegantly and single handedly with
the introduction of the SAP Enterprise Portal. Now, the portal has become the
primary delivery mechanism for content and information. It is also the delivery
mechanism for new applications, including an impressive array of new
productivity-enhancing iViews. The speed with which Manitoba Hydro can now
turn out portal content is tremendous. They had one junior person working on
developing iViews for the portal, and this resource turned out over 20 value-added
applets in the course of about two months.
In addition, ESS and MSS are now also delivered to employees through the portal.
Both went live on time and on spec. These systems just went live at the end of
2004, so it is too early to gather any quantifiable benefits data, but
12
Manitoba Hydro
Manitoba Hydro
Manitoba Hydro has already discovered efficiencies that are being gained, for
example in the printing of and mailing of payroll information, and the ability to
redeploy Human Resources staff from manual administrative tasks to providing
consultations and decision support for line management.
FIGURE 3: Manitoba Hydro MPower Employee Self Service
13
Manitoba Hydro
Manitoba Hydro
IT Flexibility and Composite Applications Framework at

Manitoba Hydro – Moving Towards an Enterprise
Services Architecture
In addition to some of these specific benefits, META Group also found that SAP
NetWeaver is fundamentally changing the way Manitoba Hydro approaches IT
deployments in general, along two major dimensions – IT Flexibility and a
Composite Application Framework.
IT Flexibility
Manitoba Hydro had a number of separate business technology issues that helped
drive them to the SAP NetWeaver solution. They were looking at a corporate
Enterprise Portal, their Human Resources ESS/MSS initiatives, access to
information via a corporate data warehouse, and reducing rising integration costs.
These separate initiatives converged on the SAP NetWeaver decision, and the
fact that these various components of SAP NetWeaver were integrated “out of the
box” helped Manitoba Hydro deliver more SAP solutions than they have ever been
able to in the past. For example, the SAP BI reports were published to SAP EP,
and SAP ESS/MSS modules were accessible via the portal.
This has given them the ability to roll out solutions to users more quickly than they
could before. Now they are tuning up SAP NetWeaver components in many
cases over much shorter periods of time (a few months) as opposed to year-long
and multi-yearlong projects that were typical under the R/3 model. They can
respond more quickly to their customers’ needs by pulling up new systems that
are easier to configure and deploy using the SAP NetWeaver stack of applications
and tools.
This will also allow them to explore potential hardware cost reductions, because
the platform is hardware agnostic, and they have the ability to look to different
options for hardware.
14
Manitoba Hydro
Manitoba Hydro
They have yet to put this into practice, but they plan to pull up the next SAP
NetWeaver product on a new hardware and O/S platform, which, if successful,
could reduce Hardware and O/S costs.
Overall, this new environment is readily adaptable to their on-going and changing
business requirements.
Composite Application Framework – eRecruitment at Manitoba Hydro
SAP NetWeaver is also enabling the journey to an Enterprise Services

Architecture (ESA) at Manitoba Hydro. This is SAP's blueprint for complete,
services-based business solutions, which will allow companies to drive additional
business value from existing technology investments, and enabling enterprise-
scale usage of Web services.
Manitoba Hydro resources participated in an on-site ESA workshop last year.

They learned how Line of Business resources and IT planners should come
together to discuss business process pain points. Together the groups could work
out how SAP NetWeaver could help to address these pain points. The Manitoba
Hydro and SAP teams identified a number of high-priority pain points in the
workshops.
The number-one need at Manitoba Hydro is the development of an application for

HR hiring. Under this scenario, IT will build templates and screens for hiring
supervisors. When a resource is hired, the start date will be entered, and there
will be templates for all the different positions. These templates will then
automatically initiate all the other necessary system activities. When a developer
is hired for example, IT will know to set up a new resource; facilities will be notified
for the new furniture and office space; the new employee will have their phone and
parking processes initiated. All this is manual now, and will become automated
under this new composite application scenario – and this activity will all be
triggered off of one start date, retrieving this and other information from the
corporate SAP HR system.
This new application would use the following SAP NetWeaver components – The
SAP Composite Application Framework (CAF) for development, SAP XI to
connect the screens, the portal for the screens themselves, and reporting out of
SAP BI to track the hiring process – in addition to integrating with the core SAP
HR system. This will be just the beginning for Manitoba Hydro, and it represents
another way in which SAP NetWeaver is fundamentally changing the way
business technology is implemented there.
15
Manitoba Hydro
Manitoba Hydro
What is SAP NetWeaver?

The SAP NetWeaver platform is a bundled suite of integration components and
development tools that allow information technology departments to link people,
processes, and information. SAP NetWeaver is the “soup” that allows applications
and data and users to coexist in a services-oriented architecture.
Integration components include: SAP Enterprise Portal, SAP Mobile Infrastructure,

SAP Business Intelligence, SAP Master Data Management, SAP Exchange
Infrastructure, and SAP Web Application Server.
The Development and Management tools that allow programmers to build new
processes and applications to run on the SAP NetWeaver platform include: SAP
NetWeaver Developer Studio, SAP Visual Composer, SAP Composite Application
Framework, and SAP Solution Manager.
Case Study Methodology
In developing this case study, META Group worked with Manitoba Hydro and SAP
to identify and gain access to key business and IT stakeholders at Manitoba Hydro
who had familiarity with the SAP NetWeaver technology and/or the business
systems that were built upon the platform.
META Group conducted nearly forty hours of interviews, transcriptions, and

synthesis to analyze and document these cases. Interviews were held in August
and again in November and December of 2004 at the Manitoba Hydro facilities in
Winnipeg, Manitoba.
16
Manitoba Hydro
Manitoba Hydro
About META Group

Return On IntelligenceSM
META Group is a leading provider of information technology research, advisory services, and
strategic consulting. Delivering objective and actionable guidance, META Group's experienced
analysts and consultants are trusted advisors to IT and business executives around the world. Our
unique collaborative models and dedicated customer service help clients be more efficient,
effective, and timely in their use of IT to achieve their business goals. Visit metagroup.com for
more details on our high-value approach.
17

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CASE STUDY

A SAP NetWeaver Case Study:

Executive Summary ............................................................................................. 3

Customer Profile and Background ..................................................................... 4

Manitoba Hydro AT A GLANCE ........................................................................... 4

Introduction to Customer’s Key Business and IT Challenges.......................... 5

The Move to SAP NetWeaver............................................................................... 6

SAP NetWeaver Components Implemented – EP, BI, and XI............................ 7

Value Impact Area 1: Financial and Cost Reporting.......................................... 8

Value Impact Area 2: IT Integration................................................................... 10

IT Flexibility and Composite Applications Framework at Manitoba Hydro –

Moving Towards an Enterprise Services Architecture.................................... 14

What is SAP NetWeaver?................................................................................... 16

Case Study Methodology................................................................................... 16

The Need for Change

“Transparency & Reach,” “End-to-End Process Integration,” and “User

Customer Profile and Background

Providing continuous reliable and economical electricity for Manitoba is the

Manitoba Hydro is headquartered in Winnipeg, Manitoba.

Manitoba Hydro AT A GLANCE

Founded: Originally founded in 1961, the Crown

Employees: ~5300 Number of SAP users: Approx. 5000

Headquarters: Winnipeg, Manitoba Key Executives interviewed:

Introduction to Customer’s Key Business and IT

Finally, deregulation in the utilities sector has introduced more competition,

The Move to SAP NetWeaver

To help address these challenges, Manitoba Hydro has turned to SAP’s

SAP NetWeaver Components Implemented – Enterprise Portal (SAP EP),

Value Impact Area 1: Financial and Cost Reporting

Business Challenges: Due to strict government regulations it must adhere to,

As a hydro-electric utility, Manitoba Hydro is also exposed to risk in its business

IT Environment and Challenges: Prior to the SAP NetWeaver implementation,

FIGURE 1: Manitoba Hydro Financial Reporting

Value Impact Area 2: IT Integration

Business Challenges: As Manitoba Hydro has tried to stay

In addition, Manitoba Hydro has recently acquired several

Results: To address their integration needs, the SAP XI core

FIGURE 2: IT Integration at Manitoba Hydro

Value Impact Area 3: Employee Portal and Employee and

Business Challenges: In their ongoing efforts to help drive employee

IT Environment and Challenges: Manitoba Hydro believes that their legacy

FIGURE 3: Manitoba Hydro MPower Employee Self Service

IT Flexibility and Composite Applications Framework at

Composite Application Framework – eRecruitment at Manitoba Hydro

SAP NetWeaver is also enabling the journey to an Enterprise Services

Manitoba Hydro resources participated in an on-site ESA workshop last year.

The number-one need at Manitoba Hydro is the development of an application for

What is SAP NetWeaver?

Integration components include: SAP Enterprise Portal, SAP Mobile Infrastructure,

Case Study Methodology

META Group conducted nearly forty hours of interviews, transcriptions, and

About META Group

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