Scribd Logo
Upload

Welcome to Scribd!

  • Root Cause Analysis With The 5 Whys A Monumental Mystery

    Uploaded by

    Hari Hara Sudhan
    20 views1 page
    The Washington Monument was falling apart due to harsh chemicals used to clean it of bird droppings. An analysis found the birds were drawn to the monument because of spiders feeding on gnats attracted to the lights, as it was the first monument to illuminate at dusk. While turning the lights on later solved the problem, the full story behind the monument's deterioration is detailed at TheKaiZone.com.

    Original Description:

    Rca

    Original Title

    Root-Cause-Analysis-with-the-5-Whys-A-Monumental-Mystery

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The Washington Monument was falling apart due to harsh chemicals used to clean it of bird droppings. An analysis found the birds were drawn to the monument because of spiders feeding on gnats attracted to the lights, as it was the first monument to illuminate at dusk. While turning the lights on later solved the problem, the full story behind the monument's deterioration is detailed at TheKaiZone.com.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    20 views1 page

    Root Cause Analysis With The 5 Whys A Monumental Mystery

    Uploaded by

    Hari Hara Sudhan
    The Washington Monument was falling apart due to harsh chemicals used to clean it of bird droppings. An analysis found the birds were drawn to the monument because of spiders feeding on gnats attracted to the lights, as it was the first monument to illuminate at dusk. While turning the lights on later solved the problem, the full story behind the monument's deterioration is detailed at TheKaiZone.com.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    A real life case study in root cause analysis:

    The 5 Whys
    Problem: The Washington Monument
    was falling apart.
    Why? Because harsh chemicals were used to clean it.

    Why? Because of all the bird droppings.

    Why? Because birds feasted on all the spiders there.

    Why? Because spiders feasted on all the gnats there.

    Why? Because gnats were attracted to the lights at dusk.

    Why? Because the monument was 1st to turn its lights on.

    Solution: Turn the lights on 30


    minutes later!

    Problem solved . . . or was it?

    Discover the true story behind this


    monumental mystery only at:

    TheKaiZone.com
    Improving the business of life.

    You might also like