Professional Documents
Culture Documents
Takahiko NAGAMINE
Note 1)
Model A model uses a compound system of meanings to examine, explain, and comprehend reality.
In other words, it provides a theoretical framework for the ethical handling of various social phenomena.
(Note 2)
Paradigm Originating from the Greek paradeigma meaning pattern, and referring to
a consistent theoretical system (theoretical framework).
(Note 3)
Biopsychology Falling within the domain of psychiatry, biological psychiatry is a discipline used to
explain mental disorders by way of biology and natural science. Psychoneuropharmacology,
imaging diagnosis, molecular genetics are currently attracting attention in this field.
Note 4)
Health seeking behavior According to the medical anthropologist, Arthur Kleinman M.D.,
the health care system comprises three overlapping sectors (specialist health care, private [non-government]
health care, and folk remedies), which patients can use selectively or simultaneously. The behavior adopted
by the patients when they wish to resolve a medical problem is referred to as health seeking behavior.
Consulting a medical specialist is one type of health seeking behavior, others include self-care
by the patients and the use of private health care.
Table 20th Century Medicine & 21st Century Medicine — The differences
Aggression Safety
Reaching the frontiers of medical science Supporting the frontiers of medical science
elemental reductionist paradigm, which was in quick to adopt risk management into the health
turn based on the law of causation. It empha- care system. In 2001, the JMA started offering
sized direct vision and experimentation, and a training course on medical safety promotion
required constant proof and authentication recommending the widespread application of
(evidence). risk management practices within the health
Against this, the 21st century must be an era care system. The following is an excerpt from
that advances learning in support of forefront the outline for prospective students.
specialist fields. It is necessary to build this “Jobs in the medical field require the con-
learning to support forefront medical care, stant acquisition of new knowledge. Advances
integrating a more ecological perspective and in medical science have expanded the scope
which incorporates sensitivity and the ‘stories’ of diagnostic treatment, whilst progress in the
of individual patients in evidence. This is a low- highly sophisticated information society has led
key process that has none of the brilliance of to increasing diversification of people’s needs.
state-of-the-art medical science. It is, nonethe- Under such circumstances, the need to find
less, essential to stabilizing the health care sys- ways to ensure patient safety has become an
tem. In this sense, it can be likened to the tree urgent task for medical institutions. The aim of
of medicine putting down roots into the ground this course is to promote the establishment of
as it grows. So, what are the aspects of health systematic safety management systems within
care that can be considered to correspond to its medical institutions by cultivating/training per-
roots? If forefront medical science is consid- sonnel to be able to take appropriate measures
ered in terms of its aggressiveness, then in in dealing with the cardinal background issues
order to alleviate that risk its roots must surely of medical accidents and medical disputes.”5)
be in risk management. If the tree of modern This course advocates the necessity of the
medicine is to be nourished then the role of the safety sciences as a way of protecting patients
health care system of the 21st century must be from the aggression that lies in the background
to put down roots in risk management. of modern medicine.
Specifically, those involved in the promotion
of medical safety have the following four
Risk Management
duties: (1) planning safety measures for
The Japan Medical Association (JMA) was patients and medical professionals; (2) imple-
menting risk management at medical institu- involved as opposed to the theory of probabil-
tions; (3) coordination for handling account- ity. Accordingly, I intend to divide medical
ability at medical organizations; (4) moni- accidents into “errors” and “rule violations”
toring of medical safety management. The and to offer concrete proposals on counter-
course curriculum comprises nine components measures to prevent their occurrence (the work
designed to facilitate the realization of these of putting down roots for the tree of modern
duties. This being the case, what do we as prac- medicine).
titioners of medicine need to consider in order
to incorporate the concept of risk management Reducing Errors
in the health care system?
— The Necessity of the Safety Sciences —
Errors will occur at a fixed probability. Those
Errors and Rule Violations
occurring in state-of-the-art medical practice
The ultimate goal of medical risk manage- are liable to have far-reaching consequences.
ment is to eradicate accidents. Thus, it follows For example, advances in respiratory manage-
that if problem staff can be removed from the ment mean that artificial respirators are used
site of medical practice then dangerous errors frequently, even in general hospital wards to
will no longer occur. Are medical accidents treat various pathological conditions. How-
in other words caused by “problem” practi- ever, a single circuitry leak will have lethal con-
tioners? In the past, attempts were made to sequences. Incidents involving artificial respi-
reduce the incidence of medical accidents in rators continue to occur despite the existence
the US, by using disciplinary measures to rid of alarms and back up systems. The need for
the system of the doctors responsible for such learning to support the introduction of highly
accidents. This represents the so-called method sophisticated technologies and equipment is
of weeding out bad apples (bad apple picking). increasingly palpable.
However, the incidents continued to occur Forefront medical care can be supported
despite the elimination of culpable individuals “within the framework of medical science” or
because the average doctors make numerous “outside the framework of medical science”.
errors as opposed to such being caused only by Both will reduce the incidence of errors, both
the doctors who can be pinpointed as poor (bad contribute to the establishment of the safety
apples). The aggressive nature of modern medi- sciences in the medical domain. The JMA
cine, the result of its increasing complexity, training course on medical safety promotion
means that the average doctor is the culprit in may be cited as an example of the latter type of
medical accidents. support.5) By providing interdisciplinary knowl-
Leeson explains the risk-taking behavior that edge through introductions to the law, data,
results in errors as falling into two categories, and risk management, all outside the field of
“errors” and “rule violations.”6) Errors include medicine, the course is helping to reduce the
oversights, mental blocks, and mistakes, and incidence of error in the modern health care
their occurrence at a certain level of probabil- system.
ity is inevitable. Rule violations are the result Developments in anesthesiology can be cited
of procedural decisions and represent deliber- as an example of support for forefront medi-
ately aberrant behavior. Endeavors to mini- cine from within the framework of medical
mize the probability of errors being generated science. Safe invasive surgical operations are
are essential. In the case of rule violations, possible largely as a result of developments
since such are willfully undertaken, it is pro- in general systemic management technologies
tocol and psychology that are deemed to be within the field of anesthesiology. Moreover,
this direction has also been applied in the fields added to the equation ideally, there should be
of emergency and critical care medicine and no adverse impact on the dynamics of this rela-
intensive care, resulting in the development of tionship between patient/psychiatrist. Instead
organ-specific fields. In the 21st century it will of entering the relationship between patient/
be necessary to create learning (within the psychiatrist, the physicians in psychiatric hospi-
framework of medical science) in support of tals are required to use advanced techniques to
organ-specific medical technologies in various treat somatic disorders and manage adverse
clinical settings. reactions whilst behaving as a separate entity.
The treatment of mental disorders, for Regarding the singular nature of the setting,
example, has expanded variously to encompass the press frequently reports mass outbreaks of
psychotherapy, pharmacotherapy, and electro- tuberculosis or influenza resulting from the liv-
convulsive therapy. Each of the techniques is ing habits in closed hospital wards. It is impor-
in its own way physically or mentally invasive, tant to understand the singularity of the clinical
and general systemic management is indispens- setting and to implement care in consideration
able if the numerous patients with psychologi- of the prevention of infection and environment
cal disorders are to be able to undergo such management. Moreover, it is necessary to pro-
therapies safely. This is not limited to the vide knowledge and technology to reduce the
patients with mental disorders accompanied adverse reactions induced by electroconvulsive
by somatic diseases (psycho-somatic). In terms therapy and pharmacotherapy, and to develop
of reducing invasive surgery and adverse drug techniques to facilitate this. Adverse reactions
reactions (the aggressive aspect), and of miti- such as water intoxication and malignant syn-
gating the probable occurrence of unforeseen drome, that are characteristic of psychiatry,
situations, this includes all patients with mental need to be detected in the early stages and
disorders. However, current treatment of men- treatment management techniques must be
tal disorders continues to stay within the developed. The issue of obesity and hyper-
domain of internal medicine such as consulta- lipidemia apparently caused by long term
tion, and is essentially no more than external administration of psychotropics is poorly under-
support for psychiatric treatment. In some stood and only serves to increase the signifi-
instances, it is not possible to indicate a satis- cance of somatic management.
factory somatic treatment because the patients In forefront psychiatry, there is marked
have mental disorders. indifference to the above-mentioned physical
Internally, namely in psychiatric hospitals, and environmental conditions, and psychiatric
the study of somatic management to facilitate care is frequently disrupted as a result. In order
effective psychiatric treatment has yet to be for psychiatrists to be able to look at the overall
conducted systematically. The necessity for picture of patients’ minds with confidence, it is
such systemization is based on (1) the singular necessary to promulgate specialized study of
relationship between patient and psychiatrist, the health problems that arise due to somatic
(2) the singular nature of the setting, and (3) management and the environment/habits of
the singular nature of the pathology and tech- psychiatric hospitals. This will be difficult to
nologies involved. In psychiatric treatment, accomplish, however, if the three singular char-
an “intersubjective relationship” between the acteristics of this field outlined above are sim-
patient and psychiatrist is crucial, with this rela- ply given somatic applications, such as internal
tionship of mutuality between the two parties medicine. If psychiatric care is compared to a
being more significant than in any other branch surgical operation, in order for it to be imple-
of medicine. Accordingly, under somatic man- mented safely and successfully, it needs to be
agement, when a non-psychiatric physician is studied in an equivalent way to anesthesiology
as providing general systemic management. trust in the group to follow established rou-
Anesthesiology and novel somatic practices tines, closing oneself off from one’s surround-
in psychiatric hospitals are merely examples. If ings in order to avoid mental confusion. In one
new medical fields can be created in various sense, the process of becoming a leading medi-
clinical settings in support of spearheading cal practitioner is the process of learning to
medical science then this will facilitate the avert one’s eyes from accepted perspectives
development of the safety sciences within the (sensitivities) and accept, without question, the
health care system of the 21st century. norms of the specialist group (which may not
always be correct/standard). Leading medical
Becoming Sensitive to Rule Violations specialists who work continuously in an envi-
ronment that is far-removed from the generally
— The Importance of the Untrained Eye —
accepted norms of society are prone to violate
To protect patients from the aggressive/ the rules without thinking, and to do so repeat-
invasive aspects of modern medical practices it edly. It is precisely because they are specialists
is necessary to reduce the incidence of errors that they do not follow accepted procedures
and to introduce the safety sciences. Consid- and commit rule violations. This psychology is
ered within the context of the framework of linked to the occurrence of numerous medical
medicine, the safety sciences should be devel- incidents.
oped as a specialist branch of medicine in sup- It is for this reason that it is important for
port of forefront health care. However, this in medical practitioners to pause for breath occa-
isolation will not be sufficient to eliminate sionally, and take the time to reconsider fore-
medical accidents. It is also necessary to con- front medical technologies from the perspec-
template countermeasures to address an addi- tive (position) of patients (amateurs). If, for
tional factor, rule violations. example, the world of doctors were to be
Since rule violations are undertaken con- ranked, the doctors of the 20th century regret-
sciously it is not possible to interpret them tably paid little regard to humanity and com-
through the development of learning. Leeson mon sense. This is summarized in the review of
points out that “behind the scenes of a medical Mizuta as follows.
incident rules will have been broken or proce- “After qualifying, even if a doctor does not
dures deliberately omitted.”6) This would seem study ethics and philosophy, their reputation as
to imply that specialist medical professionals a doctor will not change. Doctors are currently
willfully break the rules. On the contrary, it is evaluated in terms of how many scientific
the psychological makeup intrinsic to special- reports they have published.”7)
ists that permits rule violations to be easily How many doctors recognize the need to
undertaken. prevent their own cultural and social back-
Experience is a formidable thing. The gap ground from becoming an absolute standard?
between qualifying as a doctor and being able The ability of medical practitioners to liberate
to go out after operating on a colon cancer their minds from their experience as specialists
patient and devour guts at a Korean barbecued is the key to their potential to becoming sensi-
beef restaurant is not as long as one would tive to the simple rule violations that are the
imagine. In order to become a medical special- main culprits of medical accidents. If the pro-
ist it is necessary to learn to close one’s eyes to cess of becoming a specialist involves the work
the accepted norms and perspectives of society. of closing one’s eyes, then the work of opening
This isolation is effectively a psychological one’s eyes wide is necessary after achieving
defense mechanism. The process of acquiring that goal. This is the process of becoming sensi-
expertise requires that you become able to tive to the perspectives of amateurs.
sive aspects of modern medical care. Moreover, medicine, April 2001. (in Japanese)
those engaged in the provision of health care 2) Capra, F.: The Tao of Physics, Shambhala
need to make efforts to ease the financial and (Berkley), 1975.
psychological burdens of medical technology 3) Engel, G.L.: The need for a new medical
model: A challenge for biomedicine. Science
by making commonsense judgments from the
1977; 196: 129–133.
perspective of those on the receiving end of 4) Eisenberg, D.: Unconventional medicine in
such technology (the patient side). the United States, prevalence, costs and pat-
This paper has presented examples of meth- terns of use. N Engl J Med 1993; 328 (4): 246–
ods for alleviating the three aggressive aspects 252.
of modern medical science (physical, financial, 5) Japan Medical Association: First training course
and psychological) that can be established for medical safety promoters; Outline for pro-
within the health care system, in what can be spective students, 2001; 2. (in Japanese)
6) Leeson, T.: Human factors in medical acci-
referred to as the work of causing the tree of
dents. Medical Accidents. Nakanishiya Shup-
modern medical science to put down firm roots.
pan, 1998; 1–18. (in Japanese)
7) Mizuta, M.: Bioethics and medical practi-
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