Professional Documents
Culture Documents
Submitted to:
Dr. Md. Khairul Islam
Professor
Department of Business Administration
Shahjalal University of Science and Technology, Sylhet
Definition of Business:
“ Business is the exchange of goods, services and money for mutual benefit or
profit”- skinner and ivancevich
“ Business is basically an activity of people working alone or with others for the
purpose of producing and selling goods and services that the country requires” –
Dr. R.E. Gloss and H. A. Baker.
The study of business will help us to increase our skills, sharpen our knowledge
and understand the business and economic links among nations. There are some
others reasons for which we study business:
1. Increasing Dependence on Others: Over the years, people have become more and
more dependent on others. The knowledge of business is increasing the understanding of
mutual dependence through business system. For example- you drive a car that
manufactured in japan.
4. Coping with Change: As like as the world itself , business is also dynamic-always
changing. Coping with both predictable and unpredictable events we must have to study
business. If a man does not study business, he/she is sure to fail to fit himself/herself in the
business world.
The human element is the core of business. Business need people as owner managers,
employees, and consumers, people need business for the production of goods and services
and the creation of jobs.
1.Owners:– Owners are those people who take the risk of initiating a business. They
provide capital for starting business .Most of large business organizations are owned by a
large number of people called shareholders. They run the business through expert people
called managers.
2. Managers:- Managers are those people who are responsible for executing the decision
of the upper level. They make the things done through others. The manager may be either
the owner himself (entrepreneur) or professionals employed by the owner with primary
objective of earning profit managers set plans to earn profit through selling products and
continuous growth in the market.
3. Employees:– They are lower, middle or operation level workers engaged with the
activities as directed by their top boss. They are the people who provide the skills and
abilities to produce products, services and other consumer needed items to sell and earn
profits. To compete with other businesses a business enterprise needs a committed and
effective team of employees. In lieu the employees get salaries compatible to the spills. To
earn profit and growth, the business or firms need committed, dedicated and effective
employees. The efficiency of the employees depends on the training systems needed for
the particular products or services.
Objective of business:
Success in the business cannot be achieved without the setting of right objectives.
Objective may differ from one unit to other in view of nature of an organization. All
businessman do not have the same objectives to run the business. Sometimes some of the
objectives are social welfare oriented: and some of the objectives are profit oriented.
Objectives must be cleared and consistent to achieve the mission of an organization. Lists
of business objectives generally include such as factors as profit, survival, growth, and
social responsibility.
1. Profit: The main objective of business is earn profit. The profit objective playes the
major role in business. However, profit means different things to different people because
of their values, attitude, and perceptions. Profit may be of two types-
(b)Economic profit: What remains after expenses and opportunity costs are subtracted
from income. Opportunity cost of choosing to use resource for a purpose., which results in
sacrificing the next best alternative for the use of those resources.
4. Social responsibility: Profit earning cannot be the sole motive o f business activity.
Businessman has a social responsibility that must be met. Moreover, business organization
produces goods and services to generate profit. At the same time, it must have some
impact on society as well as the whole community. The responsibility of business is to
provide the goods and services in that way, which are not harmful to the society. Besides
another responsibility of businessman is to supply goods and services at a fair price.
We know very well that there are three different forms of business. They are-
(1) Sole proprietorship
(2)Partnership
(3)corporation
(1)Sole proprietorship: It is a kind of business where there is only one owner.
A business owned and managed by one individual. Highest number people
owned this type of business.
(2) Partnership: It is a business type where two or more owners are putting
money to run the business and share management and profits. They take
decision jointly.
So, we want to start off business, which type of business would suit for us that
depends on some features:
(a)Capital requirement
(b)Risk
(c)Control
(d)Managerial ability
(e)Time requirement
(f)The liability.
Shahjalal University of Science and Technology
Sylhet.
An Assignment on Introduction to Busines Administration
Department of Political Studies(PSS)
Submitted to :
Dr.Md. Khairul Islam
Professor
Department of Business Administration
Shahjalal University of Science and Technology, Sylhet.
The sole proprietorship is usually an active manager, working in his business everyday.
Generally, he owns a small service or retail operation such as restaurant, grocerybusiness
etc. The capital needed to start and operate the business is normally provided by the owner
through personal wealth or borrowed wealth.Actually, the highest number of people owned
this type of business.
(1)Single ownership : A sole trading concern is owned by one individual. It is run entirely at
his risk of loss. The sole trader provides both capital and management to the business.
(2) Less Formalities : A proprietorship business can be started without completing much
legal formalities. There are some business that to can be started simply after obtaining
necessary manufacturing licence and permits.
(3) Self management : The full control of the business is totally on the owner. He is the
supreme judges of all matters pertaining to it as he makes his own decisions. He bears the
entire risk and derives the total benefits. He has almost unlimited freedom of actions.
(4) No separate identity : No distinction is made between the business concern and the
proprietor. Both are one and the same.
(6) Capital : In sole proprietorship, the capital is employed by the owner himself from his
personal resources. He may also borrow money from his friends and relatives if he cannot
depend solely on his personal resources.
(7) No special legislation : Sole proprietorship is not governed by any special legislation.
2
(1) Ease of starting : Sole proprietorship is the easiest way to start a business. Very few
legal formalities need to be fulfilled. There is no need to go for any registration or enter into
an agreement with some one. One can form it and dissolve it quickly.
(2) Enormous control: In sole proprietorship business the proprietor has full control over
each and every activity of the business. He is the planner as well as the organiser, who
coordinates every activity in an efficient manner. Since the proprietor has all authority with
him, it is possible to exercise better control over business.
(3)Sole participation in profits or losses : All profit earned or losses incurred by operating
the owner. In contrast, partners share profits and losses. In states, that permit one person to
own a corporation ownership of profits and losses in such cases compared to that in sole
proprietorship.
(4) Use of owners ability : The owner had everything to lose or gain from his efforts. The
chance of personal losses motivated him to devote time,energy and expertise to the owner's
operation and success depended largely on the efficient use of his abilities. The owner had
to use his own managerial abilities or pay someone else who had managerial expertise.
Either way, full credit for success on blame for failure belonged to the owner.
(5) Tax breaks: A major advantage of the sole proprietorship business is that the buyer pays
no income tax. A corporation pays taxes on profits; its owners, the shareholders also pay
taxes on their dividends.
(6) Secrecy: The owner filed information on income, expenses,hours and other items
required by income tax regulations. This information typically is not made available to the
public. Information such as the special formula for his business or financial data does not
have to be shared with across the country and out of company.
(7) Quick decision making: In a sole proprietorship business the sole proprietor alone is
responsible for all decisions. Of course, he can consult others. But he is free to take any
decision on his own. Since no one else is involved in decision making it becomes quick and
prompt action can be taken on the basis of this decision.
(8) Flexibility: The sole proprietor is free to change the nature and scope of business
operations as and when required as per his decision. A sole proprietor can expand or curtail
his business according to the requirement. For example, as the owner of a bookshop, one
has been selling books for school students. If he want to expand his business he can decide
to sell stationery items like pen, pencil, register, etc. If he are running an STD booth, he can
expand his business by installing a fax machine in his booth.
3
(1) Unlimited liability: In case the sole proprietor fails to pay the business obligations and
debts arising out of business activities, his personal properties may have to be used to meet
those liabilities. This restricts the sole proprietor from taking risks and he thinks cautiously
while deciding to start or expand the business activities.
(2) Difficulty in raising capital: In sole proprietorship business, it is the owner who
arranges the required capital of the business. It is often difficult for a single individual to raise
a huge amount of capital. The owner’s own funds as well as borrowed funds sometimes
become insufficient to meet the requirement of the business for its growth and expansion.
(3) Limitations in managerial ability: A sole proprietor may not be an expert in every
aspect of management. He/she may be an expert in administration, planning, etc., but may
be poor in marketing. Again, because of limited financial resources it is also not possible to
employ a professional manager. Thus, the business lacks benefits of professional
management.
(4) Lack of stability: The existence of sole proprietorship business is linked to the life of the
proprietor. Illness, death or insolvency of the owner brings an end to the business. The
continuity of business operation is therefore uncertain.
( 1) Requirement of limited capital :There are some businesses that do not require much
money. One sole proprietorship is considered to be the most useful for that national
business. Such as a drink shop, vegetable shop etc.
(2) Ease of Starting :Like a large-scale business, the formation of a sole proprietorship
business does not require any legal process or complexity. Anyone with a little capital can
form this business.
4
(3) Suitability of special field :There are some business areas where it is not possible to
conduct large scale business but sole proprietorship business is the most profitable
organization. Such as daily necessities, products of limited demand, products of demand in
remote areas, traveling business, putrescent business, direct service business, professional
business, grocery shop etc.
(4) Direct relation between owner and customer:A direct relationship of owner, worker
and customer develops as the sole proprietorship business participates in running the
business itself. Large-scale business usually does not have the opportunity to create such a
relationship. As a result, in this aspect sole proprietorship can get good profit.
(5) Low risk: Everyone prefers low risk businesses. Because low-income people usually
want to avoid risk. As a result, they prefer sole proprietorship business.
Submitted by:
3)The business must be carried on by all or any of them acting for all.
4)Clear legal status: Over the years, legal precedents for partnership
have been established through court cases. The questions of rights,
responsibilities, liabilities, and partner duties have been covered. Thus the
legal status of the partnership is clearly understood; lawyers can provide
sound legal advice about partnership issues.
6)An alien enemy: An alien enemy can not into a contract of partnership
with a citizen of Bangladesh
Skinner, S. J. (2003). Business for the 21st Century. USA: Von Hoffmann
Press, Inc.
Md.Rana Mia
Reg.No: 2019235042
th
Date:12 November,2020
1
1. Definition of ‘Company’
A company is a legal entity formed by a group of individuals to engage in and
operate a business enterprise in a commercial or industrial capacity.
Lord Justice Lindley defines a Company as follows : By a company is meant
association of many persons who contribute money or money’s worth to common
stock and employ it for a common purpose. The common stock so contributed is
denoted in money and is the capital of the company. The persons who contribute it
or to whom it belongs are members. The proportion of capital to which, each
member is entitled is his share.
2. Advantages & Disadvantages of Company Business
Advantages of Company business :
Large Financial Resources: A joint-stock company can collect a large
amount of capital through small contributions from a large number of people.
In public limited companies, shares can be offered to the general public to
raise capital. They can also accept deposits from the public and issue
debentures to raise funds.
Double taxation of profits: Corporations must pay federal and state income
taxes on their profits. In addition, any profits (dividends) paid to stockholders
are taxed as personal income, although at a somewhat reduced rate.
2
Difficult to form: The formation or registration of a joint-stock company
involves a complicated procedure. Several legal documents and formalities
have to be completed before a company can start its business.
Delay in policy decisions: Generally, policy decisions are taken at the Board
meetings of the company. Further, the company has to fulfil certain procedural
formalities. These procedures are time-consuming and, therefore, may delay
action on the decisions.
3. Memorandum of Association
The memorandum of Association is a document which contains the fundamental
rules regarding the constitution and activities of a Company . It is the most important
document of a company. It states the objects for which the company is formed. It
contains the rights, privileges and powers of the company. It is treated as the
constitution of the company. It determines the relationship between the company and
the outsiders.
The name of the company with the word ‘limited’ at the end of the
name of a public company and the words ‘private limited ‘ at the end of
the name of a private company.
can't be identical to any existing company's name.
It can't allude to the new company doing the business of an existing
company.
3
Situation Clause: The name of the state in which the registered office of the
company is to be situated
The registered office clause lists the name of the state where the company's
registered office is physically located.
Objects Clause: The objects clause, also called the objective clause, is
considered the most important in the MOA
Area of operation Clause : This clause includes the location of the company
where it will operate its business
Liability Clause: The liability clause explains what liability each of the
company's members faces. If the company is limited by shares, the liability
that each member faces can be no more than the face value of shares that he
or she holds. If it's a company that's limited by guarantee, this clause must
define how much liability each individual company member holds.
Capital Clause: The capital clause lists information about the total capital
held by the proposed company. This amount is called the company's
authorized capital. Companies aren't permitted to collect more money than the
amount listed under authorized capital. The way the capital is divided into
equity share capital and preference share capital also needs to be listed in the
capital clause.
4. Articles of association
Articles of association (AOA) form a document that specifies the regulations for a
company's operations and defines the company's purpose. The document lays out
how tasks are to be accomplished within the organization, including the process for
appointing directors and the handling of financial records.
4
Describe powers, duties, rights, and liabilities of individuals associated with
the organization.
Its drafting is as per the requirements of the organization.
Subordinate to the Companies Act, as well as is memorandum.
5. Formation of a Company
2. Registration stage:
A. Collection and filling of registration form
B. Preparation and attachment of documents
If the registrar of the company is satisfied with the proper documents, the promoters
of the company are given the Certificate of Incorporation of the company with its
signature and seal.
5
Private Ltd. Company can start work immediately after receipt of
registration - but, Public Ltd. Company has to collect - Permission to start
work.
Collection of permission to start work
Public Limited Company has to collect the Certificate of Commencement after
receiving the registration form.
i. A printed copy of the prospectus or alternative prospectus
ii. Full details of names, addresses, surnames, occupations, etc. of the directors
iii. Written and signed consent form of each director to be willing to work as a
director
iv. Declaration to the effect that the directors have paid the minimum qualifying
share price
If the registrar is satisfied after reading the documents, he gives the work permit to
the public limited company.
3. Startup stage: At this stage the public limited company started working and took
steps to raise the required capital.
6
An assignment on Introduction to business Administration
Submitted by:
(Group 5) 1st year,2nd Semester
Md Naim mia(70)
Submitted to: Torikul Islam Khan(71)
Farhan abid khan(72)
Dr.Md. Khairul Islam Md. Noor Hasnat Emon(73)
Professor Sadia Shakhawat(74)
Dept. of Business Administration Md.Shakil(75)
Shahjalal University of Science and Technology, Arshadul Hoque Roni(76)
Sylhet
Ibrahim rahman jim(77)
Mohsina Akter(78)
Tahnik Hamim Poulome(79)
Management And Organization
Management
Management is the process of achieving organizational objectives through people and other
resources. Management is the coordination and administration of tasks to achieve a goal. Such
administration activities include setting the organization’s strategy and coordinating the efforts of staff to
accomplish these objectives through the application of available resources. Management can also refer
to the seniority structure of staff members within an organization.
Division Head, Director Dean, Regional managers, General managers, branch managers, and
department managers are all under of middle-level management. They are accountable to the
top management for their department’s function.
Middle-level management devotes more time to organizational and directional functions than
top-level management. Their roles can be emphasized as:
*Focus on specific operations, products, or customers group within an organization.
*Executing organizational plans in conformance with the company’s policies and the objectives
of the top management;
*Defining and discussing information and policies from top management to lower management;
and
*most importantly Inspiring and providing guidance to low-level employees towards better
performance.
Low-level management:
Department chairperson, Supervisors, section leads, and foremen are examples of low-level
management titles. This management focuses on controlling and directing.
Low-level management usually have the responsibility of:
*Implement the plans developed by middle managers.
*Responsible for non-manager employees.
*Motivate workers to accomplish daily, weekly and monthly goals.
*Assigning employee’s tasks;
*Guiding and supervising employees on day-to-day activities;
*Ensuring the quality and quantity of production;
*Making recommendations and suggestions; and
*Solving employee problems.
Skills Needed for Management Success:
According to American social and organizational psychologist Robert Katz, the three basic types
of management skills include:
1. Technical Skills
Manager's ability to understand and use the techniques, knowledge and tools and equipment of
a specific discipline or department. Technical skills involve skills that give the managers the
ability and the knowledge to use a variety of techniques to achieve their objectives. These skills
not only involve operating machines and software, production tools, and pieces of equipment
but also the skills needed to boost sales, design different types of products and services, and
market the services and the products.
2. Conceptual Skills
Ability to see the organization as a unified whole and to understand how each part of the overall
organization interacts with other parts. These involve the skills managers present in terms of
the knowledge and ability for abstract thinking and formulating ideas. The manager is
able to see an entire concept, analyze and diagnose a problem, and find creative
solutions. This helps the manager to effectively predict hurdles their department or the
business as a whole may face.
3. Human or Interpersonal Skills
Interpersonal skills that enable a manager to work effectively with and through people The
human or the interpersonal skills are the skills that present the managers’ ability to
interact, work or relate effectively with people. These skills enable the managers to make
use of human potential in the company and motivate the employees for better results.
Functions of Management Process:
Functions of management is a systematic way of doing things. Management is a process to
emphasize that all managers, irrespective of their aptitude or skill, engage in some inter-related
functions to achieve their desired goals.
4 Functions of management are planning, organizing, leading and controlling that managers
perform to accomplish business goals efficiently. First; managers must set a plan, then organize
resources according to the plan, lead employees to work towards the plan, and finally, control
everything by monitoring and measuring the effectiveness of the plan.
Management process/functions involve 4 basic activities;
1. Planning and Decision Making – – Determining Courses of Action,
2. Organizing – Coordinating Activities and Resources,
3. Leading – Managing, Motivating and Directing People,
4. Controlling – Monitoring and Evaluating activities.
1. Planning and Decision Making – Determining Courses of Action
Blending human and material resources through a formal structure of authority. Organizing can
be defined as the process by which the established plans are moved closer to realization. Once a
manager set goals and develops plans, his next managerial function is organizing human
resource and other resources that are identified as necessary by the plan to reach the goal.
Organizing involves determining how activities and resources are to be assembled and
coordinated.
Leading is considered to be the most important and challenging of all managerial activities.
Creating a positive attitude towards the work and goals among the members of the
organization is called leading. It is required as it helps to serve the objective of effectiveness and
efficiency by changing the behavior of the employees
Vision is the perception of marketplace needs and the methods an organizations can use to
satisfy them. -Must be foused yet adaptable to change in the business environment.
Vision: A Vision Statement describes the desired future position of the company. Elements
of Mission and Vision Statements are often combined to provide a statement of the
company’s purposes, goals and values. However, sometimes the two terms are used
interchangeably.
Companies use Mission and Vision Statements to:
• Guide management’s thinking on strategic issues, especially during times of significant change
• Inspire employees to work more productively by providing focus and common goals
• Create closer linkages and better communication with customers, suppliers and alliance par
serve as a public relations tool.
“It is the set of moral principles that governs the actions of an individual or a group.”
Business ethics is application of ethical principles to business relationships and activities. When
managers assume social responsibility, it is believed they will do it ethically, that is, they know
what is right and wrong.
**Long term success is tied to the ethical standards that top executives set.
**High ethical standards can also encourage, motivate and inspire employees to
achieve goals.
Planning at different management level:
Primary types of planning Managerial level Examples
Organization:
An organization, or organization, is an entity – such as a company, an institution, or an
association – comprising one or more people and having a particular purpose.
3.Identify priorities.
6.Review
Or,
1.The Formulation Process
2.The Implementation Process
3.The Implementation Process
4.Project Management Process
5.The Project Selection Process
Or,
1. Identify Your Strategic Position
2. Gather People and Information
3. Perform a SWOT Analysis
4. Formulate a Strategic Plan
5. Execute Your Strategic Plan
6. Constantly Monitor Performance.
SWOT Analysis
SWOT means strengths, weaknesses, opportunities, and threats. SWOT analysis can help you
refine your organization’s goals. it can proceed in the most constructive way.
A SWOT analysis helps find the best match between environmental trends (opportunities and
threats) and internal capabilities.
A strength is a resource or capacity the organization can use effectively to achieve its
objectives.
A weakness is a limitation, fault, or defect in the organization that will keep it from
achieving its objectives.
An opportunity is any favourable situation in the organization's environment. It is usually
a trend or change of some kind or an overlooked need that increases demand for a
product or service and permits the firm to enhance its position by supplying it.
A threat is any unfavourable situation in the organization's environment that is potentially
damaging to its strategy. The threat may be a barrier, a constraint, or anything external
that might cause problems, damage or injury.” (Rowe, 4th Edition, 1994)
Managers as leaders:
*Leadership is the ability to direct or inspire people to attain organizational goals.
*Involves the use of influence or power.
*Three traits are common among many leaders.
1.Empathy
2.Self-awareness
3. Objectivity in dealing with others.
Traits of a leader:
The most important qualities of a good leader include;
*Communication
*Integrity.
*Accountability.
*Empathy.
*Humility.
*Resilience.
*Vision.
*Influence.
*Positivity.
*Delegation.
*Confidence
Organizational Chart:
An organizational chart, also called organigram or organogram, is a diagram that shows the
structure of an organization and the relationships and relative ranks of its parts and
positions/jobs.
Powns,B. “The Strategic Planning Process in 6 Steps” BUSINESS BENEFITS GROUP. November 19, 2018.
Accessed November 01,2020. https://www.bbgbroker.com/strategic-planning-process-6-steps/
Human Resource Management or HRM is a strategic approach to the effective management of people in a
company or organization such that they help their business gain a competitive advantage. It is a process of
recruiting employees, training them, compensating them, and developing policies related to them.
Generally, the duties of a human resource manager fall into three major areas_ staffing, employee
compensation and benefits, and defining/designing work. Essentially, HRM intends to maximize the
company's productiveness by optimizing the effectiveness of employees. Function of attracting,
developing, and retaining enough qualified employees to perform the activities necessary to accomplish
organizational objectives.
The primary objective of HRM is to ensure the availability of a competent and willing workforce to the
organization. A company’s success depends upon its qualified, well-trained, and productive workforce.
Apart from this, there are several important objectives of HRM which includes
● Providing qualified, weII-trained employees for the organization.
● Maximizing employee effectiveness in the organization.
● Satisfying individual employee needs through monetary compensation, benefits, Opportunities to
advance, and job satisfaction.
Functions of HRM
The Human Resource Management department is responsible for a wide variety of activities. These
functions include_ Employee Recruitment and Selection, Employee Training and Development, Planning
for staffing needs, Employee Separation, Employee Compensation, etc. Some of the core functions of
Human Resource Management are given below:
● Employee recruitment and selection*
● Employee training and performance evaluation*
● Employee compensation and benefits
The more privileges the company provides, the more attractive the company becomes. The primary
objective of this function is to ensure equitable remuneration to everyone. Compensation and Benefits
also boost up the productivity of the employees.
● Job Analysis and Design:
○ Job Analysis means describing the nature of the job, its duties, and responsibilities. Job
Design is the process of making plans and outlining tasks for a specific job.
● Employee separation
Employee separation happens whenever someone who works for you leaves your business. The
separation can be voluntary, such as when an employee quits, leaves, or retires. Separation can also be
involuntary, such as when you have to let someone go, for poor performance or another reason.
○ Voluntary Separations of Employees
○ Involuntary Separations of Employees
■ Retirement
● Compulsory Retirement
● Voluntary Retirement
■ Resignation
■ Layoff
■ Retrenchment
■ Dismissal
○ Severance pay
● Planning for staffing needs
○ Right Time
○ Right Kind
○ Right Number
○ Right Place
● Recruitment refers to the process where potential applicants are searched for, and then
encouraged to apply for an actual or anticipated vacancy.
● Selection is the process of hiring employees among the shortlisted candidates and providing them
a job in the organization.
Prerequisites to think
● Must follow legal requirements
● Equal Employment Opportunity
● Hiring is a costly process for employers
● Some employers require employment tests (knowledge of mechanical, technical, language, and
computer skills)
● Cognitive ability tests
Recruiting Goals
Finding and retaining the best hires starts with setting realistic recruiting goals. In addition to helping you
develop your hiring strategy, goal-setting can ensure that your team is aligned with your overall business
needs.
Steps
● Identify job requirements
○ Job specifications
○ Job description
○ Choose sources of candidates
■ Internet
■ Schools
■ Employee reference
■ Promotion from within
■ Colleges
■ Ads/want
○ Review application and resumes
○ Interview candidates
○ Conduct Employment
■ Test and check references
○ Conduct follow up interviews
○ Select a candidate and negotiate an offer
■ Compensation and benefits
■ Job performance expectations
■ Accommodation for disabilities
Recruiting Sources
● Sources should match the position to be filled
● The internet is providing many new opportunities to recruit and causing companies to revisit past
recruiting practices
Employee referrals/recommendations
● Advantages include :
- The employee's motivation to make a good recommendation
- The availability of accurate job information for the recruit
- Employee referrals tend to be more acceptable applicants, to be more likely to accept an
offer and to have a higher survival rate.
● Disadvantages include :
o The possibility of friendship being confused with job performance
o The potential for nepotism
o The potential for adverse impact
Employee training and performance evaluation
After hiring employees it is important to provide them with proper training. The success of the
organization depends on how well the employees are trained for the job and what are their growth and
development opportunities within the companies. HRM ensures that the employees get the proper
knowledge relating to their jobs and the proper skills to perform their tasks efficiently. Training and
development refers to educational activities within a company created to enhance the knowledge and
skills of employees while providing information and instruction on how to better perform specific tasks.
Before establishing prices, marketing managers must decide their pricing objectives. Survival is the most
fundamental one; firms will tolerate financial losses and other difficulties if needed for survival, besides
survival, firms use price to increase sales and market share, boost profits, achieve a return on their
investment, and maintain their present position in the industry. A pricing objective underpins the pricing
process for a product and it should reflect your company's marketing, financial, strategic and product
goals, as well as consumer price expectations and the levels of your available stock and production
resources. Some examples of pricing objectives include maximising profits, increasing sales volume,
matching competitors' prices, deterring competitors – or just pure survival
Market Share
A firm's market share is its percentage of the total industry sales in the geographical area where it sells its
products. Maintaining or increasing market share is a common pricing objective. Many firms use market
share figures to assess their performance. An increase in sales may help a company reduce production
costs and achieve higher profits since it is cheaper on a per unit basis to produce more goods or offer
services. Firms sometimes lower prices to try to capture a larger share of the market.
Profit
Of course the objective of many companies is to maximize profit. But in practice defining 'maximum
profit ' is difficult. No matter how profitable a firm becomes, it still may have reached a point of
maximum profit. Most firms express this pricing objective as a percentage increase over current profits. A
company's pricing objective may be to increase profit by 10 percent in one year.
Return On Investment
Return on investment (ROI) is the amount of profit earned, expressed as a percent of the total investment.
ROI is sometimes more desirable as a pricing objective than is profit maximum, because it is a better
measure of a firm's operating performance. For instance, the typical ROI in the automobile industry is 20
percent per year.
Status Quo
Firms wishing to maintain their present situation in the industry may establish status quo pricing
objectives A company that wants to meet (but not beat) competitors prices, develop a favourable public
image or maintain its market share would favour status quo pricing objectives. By maintaining price
stability, a firm reduces the risk it could face in a climate of price competition.
A firm can not determine a product's price without considering several factors that affect price. Managers
might take into account the use of price and non price competition, supply and demand, and consumer
perceptions of price.
Marketing
Marketing is one of the primary components of business management and commerce. It is a social and
managerial process by which individuals and groups obtain what they need and want through creating and
exchanging products and value with others.
In short sense, marketing is the satisfaction of customer needs and demands. Generally marketing is
about designing a product or offering service which can meet customers satisfaction and at the same time
earns reasonable profit for the organization.
Expl. STARSHIP JUICE
ABUL KHAIR GROUP
Market Segments
Market segments are distinct groups of customers within a market that can be differentiated from each
other on the basis of their distinct attributes and specific demands.
Segmentation base
● Geographic segmentation
○ Region, city size, density of area, climate.
● Demographic segmentation
○ Age, gender, marital status, income, education, occupation.
● Psychological segmentation
○ needs- motivation , personality, perception, learning -involvement, attitudes.
● Psychographic segmentation
○ (lifestyle) segmentation (economy minded, status seekers)
● Socio-cultural segmentation
○ cultures, religion, subcultures, social class, family life cycle.
● Hybrid segmentation
○ demographic psychographic