MKT 621 : BUYER BEHAVIOUR

FINAL EXAM ASSIGNMENT

Section : 03

Done by :

ASIB MUJTOBA KHAN

ID : 1925077060

Submitted to :

Dr. Sheikh Mohammad Rafiul Huque

Evaluate Cultural Value, Consumption Patterns in Pandemic Situation in Bangladesh
and Perceive Problem Recognition in New-normal Life taking Food Delivery Service

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 Cultural value evaluation in pandemic situation

Cultural values are the center standards and goals of where a whole network exists. This is
comprised of a few sections: customs, which are conventions and ceremonies; values, which
are convictions; and culture, which is the entirety of a gathering's controlling qualities.
Bangladesh has a diversified and rich culture. Its profoundly established legacy is completely
reflected in its design, move, writing, music, painting and garments. The three essential
religions of Bangladesh (Islam, Hinduism, and Buddhism) affect its way of life and history.
The individuals of Bangladesh have a rich anecdotal inheritance, with the most readily
accessible structure for writing being over a thousand years of age. The customary music of
Bangladesh is a lot of equivalent to that of the Indian sub-landmass. Now the pandemic
situation in Bangladesh and in the whole wide world has changed lives completely. Culture is
one of the most central ways that shapes how we live on the planet. We are both organic
and social creatures, so when an illness spreads through huge pieces of the total population,
we can adapt to that in both natural and social ways. Our bodies will have natural responses,
however we as gatherings of individuals or at the end of the day the number of inhabitants in
Bangladesh have our own social responses. Those social responses change contingent
upon how our families are organized, our lifestyle, our cosmologies, and our monetary
frameworks. The effect of the ailment can be more prominent or lesser relying upon the
specific activities and practices of various gatherings. As the pandemic begins to sustain for
a long and mostly unspecific time which could mean even forever until any vaccine or
solution arrives it will completely change the cultural values among us resulting in destroying
most of our cultural values. For instance as people begins to practice social distancing there
will no more be social gatherings as we have seen in this era because in Bangladesh and all
around the world cultural heritage events and anything would mean a crowd of people doing
something or celebrating and these things will stop eventually when there will not be any one
to perform any of these. Although one might argue that we all might be trying to sustain our
cultures by staying home but I do not think this will be among our lives because the deadly
pandemic will force us to change our every possible to way of leading our lives and to fight
against the virus everyday we have to change our ways which would definitely mean
changing our cultures to something else.
The COVID-19 pandemic has an abrupt and considerable effect on human expressions and
social legacy divisions in Bangladesh. The wellbeing emergency and the uncertainly coming
about because of it significantly influenced associations' activities just as people both utilized
and autonomous over the part. Expressions and culture part associations endeavored to
maintain their (frequently openly subsidized) crucial give access to social legacy to the
network; keep up the wellbeing of their workers, assortments, and the general population;
while responding to the sudden change in their plan of action with an obscure end. By March
2020, over the world and most social establishments in Bangladesh had been inconclusively
shut with displays, occasions and exhibitions dropped or delayed. Numerous people over the
segment would briefly or for all time lose agreements or work with differing degrees of
caution and monetary help accessible. Similarly, budgetary boost from governments and
foundation for specialists, would give extraordinarily contrasting degrees of help contingent
upon the part and the nation. The open interest for social exercises was required to return,
however at an obscure time and with the suspicion that various types of encounters would
be well known.

Ramachandran, S. (2020, May 4). The COVID-19 Catastrophe in Bangladesh. Retrieved

from https://thediplomat.com/2020/04/the-covid-19-catastrophe-in-bangladesh/

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 Consumption pattern evaluation in pandemic situation

The financial ideas of consumption patterns allude to consumption examples of pay bunches
across or inside classes of items, for example, food, attire, and optional things. Sociocultural
and political expansions of the utilization design thought test the class, social, and
representative components of association of utilization. Indeed, even with its developing
urban populace and the con-sequent interest for food, considering "Nourishment for the City"
without alluding to nourishment for the towns may be hasty - Bangladesh is as yet an
overwhelmingly rustic nation where the most key inquiry is still how to offer the base food to
its kin. The amount of utilization of various food seems to change with salary of urban
families. Despite the fact that rice is the staple nourishment for all Bengalis, the poor devour
one-half as much as the rich people however the poor people compensates by eating twice
as much wheat. The poor devours the same number of heartbeats as devoured by the well
off. Milk consumption by the poor is only one-sixth to one-tenth of the well off's admission.
The poor take around one-half to 33% of fish taken by the rich and the poor scarcely ever
eat meat, eggs or milk. The center class households have also been adding new things in
their everyday menu. In spite of the fact that rice, accompanied by vegetables, curry and dal
(beats), despite everything overwhelms lunch or dinner, bakery bread (locally known as milk
bread), hand-made "roti" at breakfast or once in a while at dinner. Prepared food is likewise
getting well known, including margarine, cheese, fruit preserves, bakery items (especially
bread, biscuits, and Bengal desserts made of milk, flour, and sugar); and, some of the time,
even locally canned organic product. The urban white collar class has been bit by bit
developing a taste for preserved sea fish, which is relatively less expensive than new water,
new fish, just as for privately packaged virus beverages of universal brands. Furthermore,
malls in upper salary private rural areas some of the time show imported or snuck canned
food in their stores.
As individuals' schedules and timetables have been upset in the midst of the worldwide
pandemic in Bangladesh, so have utilization and consumption designs. Regardless of
whether they have lost pay or positions, numerous shoppers are embracing a traditionalist
way to deal with optional spending. They're increasingly centered around prompt needs and
many are limiting acquisition of unimportant things. Simultaneously, their utilization
propensities, especially with regards to media, are moving drastically. While the drawn-out
viewpoint is as yet indistinct, to adjust in the prompt to-approach term, advertisers ought to
anticipate that shopper conduct should concentrate on addressing regular needs. Individuals
will watch out for spending plans and organize the buys that assist them with addressing
their necessities like physical and mental at home so we can expect a fall in consumption as
people of Bangladesh will not consume like what they used to do before the worldwide
pandemic.

Consumption & spending habits during coronavirus - Think with Google. (n.d.).
Retrieved May 28, 2020, from https://www.thinkwithgoogle.com/consumer-
insights/consumption-and-spending-habits-during-coronavirus/

Comprehensively, Bengalis proceed to spend and now and again, spend more contrasted
with pre-pandemic levels on certain necessities, for example, food supplies and family
supplies. Because of changes in media utilization propensities, purchasers in practically all
nations studied state they will expand their spend at home diversion. In developing nations
like Bangladesh, it has been noticed that the quantity of individuals who will confront intense
food uncertainty might twofold during 2020. However in this created world of ours, we
haven't seen features about mass food gracefully chain breakdown. Regardless of the
intricacy of food flexibly chains, with a wide range of staples, approaches and partners
included, the food system gracefully keeps on functioning admirably. The food business has
been on the ball in its administration of hazard and making arrangements for possibility over
numerous years. It has become an advanced and full grown activity, gaining from missteps,
victories and chances to fix joint effort across Bangladesh and its jurisdiction. The most

4
noteworthy effect can be found in enormous urban areas like Dhaka and Chittagong, where
populaces depend intensely on outside, approaching supplies to metropolitan focuses that
currently are either encountering a strangely high nonstop interest design or a spasmodic,
knotty flexibly powerful. Paradoxically, non-urbanized regions that may have regularly
depended upon food flexibly likewise "all things considered" are hoping to draw upon nearby
food creation sources, especially those in country and horticultural territories.

Sharif, A. (2020, May 10). Coronavirus Is Changing Consumer Habits in the Food Industry.
Retrieved May 28, 2020, from https://www.brinknews.com/how-well-are-food-supply-chains-
holding-up-in-the-developed-world/

Perceive Problem Recognition in New-normal Life in Food delivery service

Food delivery service in the new-normal life

Innovation and advancements in the present period have given chances to the food delivery
industry and have reshaped the food delivery industry. Moreover, innovative advances have
changed the conduct of shoppers. The online stage permits clients to get to numerous cafes
through visiting a website or a cellphone food delivery application, making it increasingly
helpful for buyers. Demanding for foods online by means of its versatile application or site
via cellphones or the computer, and the procedure is very basic: clients need to enter their
road address, pick the cafe and food, and afterward pay and trust that the food will be
delivered. The payments can be made by money or on the web. Besides, given the
advancement identified with the new coronavirus, the organization likewise presented the
contactless delivery administration, implying that all online payment orders are being left at
the clients' doors, forestalling individual to-individual contact. It is conceivable this new
change can carry a noteworthy development to the food delivery process. Development,
inventiveness, and reexamination portray how administrators are responding to the COVID-
19 emergency. While not all things be attempted is working, a large number of the
advancements, projects, and changes are picking up footing. Eventually, the purchaser is
driving a significant number of these administrator activities. As the food service business
returns completely on line, purchaser practices, needs, and responses will direct quite a bit
of what administrators do straightaway. As we look further into the effect of the coronavirus
on the foodservice business, what's working for administrators and what will turn out to be a
piece of our new typical is the subject of the ongoing pandemic issue. At this moment we are
experiencing intense occasions. The progressing lockdown has kept individuals from having
the option to get hold of essential food stuff. With cafes shut, many are wearing covers to
confront the warmth. However, the best trouble is for the individuals who can not cook. As
coronavirus makes a worldwide social removing wonder, people are turning to food
conveyance. With individuals attempting to avoid swarmed places, cafes need to work
around these difficult occasions. So eateries are rehashing themselves for a contactless
world amidst coronavirus pandemic. There is an enormous food conveyance advertise in
Southeast Asia. While the food showcase is a trillion-dollar business, the conveyance
advertise is just a little division of this market. This introduced a major open door for future
development. It is anticipated that continuously 2022, the food conveyance business will
develop to a yearly income of USD 956 million, which is one of the quickest developing
areas in the food showcase. Inside the food and drink industry in Bangladesh, there is a
developing new wave, the online food conveyance administration. Not simply limited to the
remove and eating out, online food requesting is the new eating out, even metaphorically in
this pandemic obviously. In Bangladesh, there are various food conveyance organizations
with many contribution online food conveyance administrations.
Online food business, particularly in Dhaka and barely any different urban communities of
the nation, has seen an unexpected ascent, on account of mechanical headway and change
in way of life. At present, four organizations including Pathao Food, share 90% of the

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market, leaving the rest for a couple of others. Worldwide monster ride sharing organization
Uber as of late chose to close its food conveyance business activity for all time in
Bangladesh because of the worldwide pandemic being liable for its gigantic misfortunes.
Individuals, remaining at home, office or exterior, would now be able to profit nourishments
from their close by most loved cafes in a second basically utilizing versatile applications or
sites. The business is getting famous in light of the fact that individuals are in effect step by
step reliant on innovation. Additionally, individuals' way of life is changing with higher
purchasing capacity and expanded occupied hours, which are driving them to take
readymade nourishments. Food delivery service is ending up being a distinct advantage in
the coronavirus period, one that extends the land extent of business, carries increasingly
advantageous alternatives to clients and stops the spread of the infection all while remaining
in business. There's bounty to consider after the tempest has passed, as well. At the point
when done accurately, putting resources into an in-house conveyance administration would
significantly help in giving extra income from both old and new demographic. This can
likewise open up work open doors for extra cooks, administration staff and drivers or riders.
For culinary experts, it can likewise be an approach to upgrade the menu and connect with
clients with unique conveyance just dishes or re-imagining all around adored dishes they
love. In any case, fortifying organizations with outsider administrations is likewise helpful by
supporting this area of the business.

Pedro, M., Pendon, L., Ines, E., & Miranda, P. (2020, March 29). Delivery could be the
new normal in post-coronavirus era. Retrieved May 29, 2020, from
http://fnbreport.ph/features/delivery-takeout-could-be-the-new-normal-in-post-coronavirus-
era-1-eternityi-20200327/

The Perceived Problem Recognition associated to Consumption Pattern (Attempting

to link Part 1 with Part 2 )

The problem recognition is the primary phase of the consumer decision making process in
which the buyer can perceive what the issue or need is and hence, what item or sort of item
would have the option to address this issue. It is regularly perceived as the first and most
pivotal advance in the process in such a case that shoppers don't see an issue or need, they
by and large will not push ahead with considering an item buy.
Most online food conveyance administrations don't have physical stores. The manner in
which these organizations speak with their clients is through the online stage, for example,
internet based life. Since buyers don't get the opportunity to see the genuine items, the
significant percent of buyers depend on and are lured by online food pictures, the rest of the
clients lean toward online audits and not many are lured by video cuts posted on the web. In
view of an overview led online on the food conveyance administration in Bangladesh,
shoppers matured between 20 – 40 years of age, more than 20 percent of buyers have
bought food on the web and half of those do it all the time (i.e., at any rate once every
month). A lion's share are office laborers and entrepreneurs. Nonetheless, a few
administrators just offer their administrations in Dhaka and significant urban communities.
Subsequently, the scientist proposes that administrators extend their territory of
administration so as to catch a higher market size. Customers see that online food
conveyance are progressively helpful and give them a chance to attempt novel or
uncommon food. This rising pattern is upheld by the noteworthy development in this online
market.
From what we have studied and stated earlier above regarding the consumption pattern of
people in this situation of the worldwide pandemic and if we link that consumption pattern
with problem recognitions we can see various ways where people will increase or decrease
their consumption in food delivery services because they have their own opinions and
judgements.
For instance, there many individuals who love to cook and favor preparing their own food,
this could be the impediment to arrange online conveyance food too. In a study they said

6
 they do not as a rule request online food since they really prefer to prepare their own food
since they could cook any way they needed. A few people referenced that the online food
conveyance administration was required in their general vicinity in light of the fact that there
were very little eateries accessible in their general vicinity. On different hands, the non-client
respondents likewise referenced that the motivation behind why they had never utilized the
administration was on the grounds that there was so much food alternatives or eateries
accessible in their general vicinity and they did not require a lot of exertion to get their ideal
food. In the event that we investigate the dynamic procedure of potential clients, we can
likewise observe that a few people referenced that they assessed the danger of buying the
food through online stage. On the off chance that the dangers were adequate, they would
make a buy. The most agonizing issue over the dangers is the nature of food and the
installment. The respondents have clarified that the nature of food relies upon the calculated
framework. They accept that if the calculated (counting pressing) is acceptable, the quality
will not change a lot of contrasting with eating at an eatery. As to installment, some specialist
co-ops just acknowledge paid ahead of time or charge card. Those respondents who don't
believe the specialist co-ops will end the choice when the specialist organizations just incline
toward paid ahead of time or charge card installment. Ignoring at the requesting procedure
we can see that the multifaceted nature of the requesting procedure likewise has an impact
to this procedure. Indeed, even some non-client individuals would state that they provided up
the request since they could not process the request.

The reference group influence

A reference group incorporates people or gatherings that impact our assessments,

convictions, perspectives and practices. They regularly fill in as our good examples and
motivation. Advertisers see reference bunches as significant in light of the fact that they
impact how buyers decipher data and settle on buying choices. Reference bunches impact
what kinds of items we will choose to buy and which brand of item we will pick. "Reference
Group” is a gathering that fills in as a source of perspective point for a person in the
arrangement of his/her convictions, mentalities and conduct." Marketers often promote their
items in a gathering setting-the family having breakfast grains, the neighbor respecting the
paint of the house. The reason for these models is to exhibit the impact that companions and
family members have on consumers. Sponsors use VIPs to reflect bunch impacts and now
and again run of the mill buyers as representative's as they mirror the buyer's standards and
qualities and go about as a delegate of the purchaser's reference gathering. A reference
group give purposes of correlation by which to assess perspectives and conduct. A
purchaser can either be an individual from a reference gathering (like family) or try to have a
place with a gathering. In first case, the individual is supposed to be in an enrollment
gathering and in the second, the individual is a piece of a yearning gathering.

Bbamantra. (2017, September 18). Reference Group - Consumer Behaviour - BBA: Mantra.
Retrieved June 02, 2020, from https://bbamantra.com/reference-group-consumer-behaviour/

There are two types of reference groups :

A normative reference group is what impacts our standards, perspectives, and qualities
through direct cooperation. For examples the normative reference group will include our
educators, parents, siblings, companions, partners and peers. Advertisers pass on this sort
of impact by indicating bunch endorsement in promoting. For instance in advertisements like
cleanser, vehicle, floor cleaner and so forth. In every one of these promotions magnificent
and gleaming hair, smooth and agreeable ride, sparkling and clean floor are utilized as
publicizing's recreation of social endorsement. In all the above cases, a person who is
essential to-the shoppers (for example a companion, neighbor, mate and so on.) has
communicated endorsement of the buyer's decision. For instance, in Green Label' an alcohol
advertisement shows reward power by partner the item with the awards for accomplishment
in the association.
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 A comparative reference group is where a gathering of people with whom we contrast
ourselves against and may endeavor with resemble. For examples the comparative
reference group will include someone we look up to and who are very famous like
celebrities, athletes, politicians and people as such. Promotional people utilize a "common
buyer" way to deal with convince buyers that individuals such as themselves have picked the
publicized item. This is utilized to depict relative impact and here run of the mill buyer is
referent in light of the fact that, by referring to normal needs and issues, the person is
depicted as like the imminent buy. For instance – in Dove, "common buyer" approach is
utilized for example those women who don't have the opportunity to go through hours for
looking excellent. A customer in the market for cleanser could without much of a stretch
relate to these people.

The captain of the national cricket team of Bangladesh, Tamim Iqbal reported through
Facebook that the national group will give half of their monthly salary to the administration
reserve of Bangladesh coronavirus fund to battle the pandemic. The aggregate sum will be
to the tune of 2.5 million Bangladeshi taka, as the entire national crew will add to the
administration's help and support. From India’s film media industry Bollywood actress
Kareena Kapoor Khan who recently have been seen to join Instagram utilized the medium to
share a note about the rising data and falsehood around the novel coronavirus, requesting
that her supporters should not panic and remain calm and follow all the rules necessary to
stay safe. Priyanka Chopra another actress from the same fraternity also urged her followers
to trust the regulations of UNICEF and mentioned in her social media that misinformation
during a health crisis can leave us unprotected, spread fear and panic and that knowing all
the key datas are the key to protecting ourselves alongside our families in this worldwide
pandemic. Amitabh Bachchan tweeted an image of his hand with a 'Home Quarantined'
stamp on it, requesting that individuals remain safe. The on-screen actor has been
effectively getting the message out on the coronavirus via web-based networking media
called Tweeter. Hollywood media industry actors including Blake Lively and Ryan Reynolds
have accumulated $1 million to Feeding America and Food Banks Canada, two associations
who help low salary families and the older. Not long ago, Lady Gaga declared that her
restorative organization Haus Labs would give 20 percent of its online benefits from the
earlier week to neighborhood food banks in Los Angeles and New York City. Justin Bieber
promised to give $29,000 to the Beijing Chunmiao Charity Foundation, a youngsters' cause
in China to help with coronavirus aid projects.

Hasan. (2020, April 15). Celebrities raising awareness. Retrieved May 31, 2020, from
https://www.thedailystar.net/arts-entertainment/news/celebrities-raise-awareness-
coronavirus-1882636

Referent power seems to play a significant job in showcasing correspondence, following

report look in to changed impacts gatherings and referent force. People are social creatures
and they generally seeks other for appreciations and gratefulness, they need
acknowledgment in the group of friends. They recognize themselves with certain gatherings
and deliberately or subliminally they impersonate individuals from the gathering "to fit in".
They attempt to mirror those characteristics by duplicating the referent's conduct. What we
consider ourselves is impacted in our social collaboration by the response of others whose
qualities we offer or judgment we regard. Our clothing, vehicles we use and profession offer
expressions about us, and our practices and ways of life are simply the introduction to our
impact gatherings.
From the examples above we can see that it is a clear vision of comparative references
because a lot of celebrities has spoken about awareness regarding the corona virus
worldwide pandemic and they surely will act as influencers to those who look up to them as
their idols or have appreciation for them and in the very same way those people act as
normative reference groups too because they have families and friends and to them they act
as a different source of reference group but nevertheless they are a reference group to them
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 as well. Most importantly the things that these people have done have affected others for
whom they serve as reference group in a way where the people has decided to be more
aware of the pandemic. On the context if people are being more at home to be safe under
the reference group influence, in a more majority percentage people will be more motivated
to order their foods at home through food delivery services. Also as most food delivery
services are concerned about the worldwide pandemic and has a lot of celebrities under
their brand ambassador banners they would be able to market their businesses through the
celebrities to promote the use of food delivery service as it would be more safe to stay at
home and order food from people’s favourite restaurants than to actually go the restaurants
to eat out in this situation. Similarly as stated above those same celebrities who have friends
and families will influence them because they themselves will be staying home to be safe
and sound and use food delivery services to order food at home, their peers and family
members will all be motivated to see how they are operating in this situation and will
motivated to imitate them in a form of normative references. For food delivery services the
act of reference power will work in both advantage and disadvantage depending how the
referent groups act by using the food delivery services or being against it and it is a debate
to say if it is going to help but in a brighter sense we can say that the ball will be in the court
of the businesses of food delivery services because food is the most essential part of
people’s lives and people will definitely order food because not all people will cook their own
food everyday at home.

Conclusion

As the quantity of coronavirus cases flood and the pandemic further fixes its hold, the danger
of the economy of Bangladesh is seen and like felt to be at a decline. Among the greatest
setbacks of the current overturned economy has been the cafe business as the once
overflowing lounge areas lay empty and a large number of laborers face for the time being
jobless. Before the COVID-19 worldwide pandemic, web based food delivery services were
touted as the quickest developing fragment inside the restaurant business, assessed to
reach $200 billion by 2025. At present, web based requesting is the main wellspring of
income for eateries helping them forestall changeless terminations. Be that as it may, even
past, it will keep on serving its significance organizations support for long haul changes to
the manner in which they work. With more individuals stuck at their homes due to the
COVID-19 pandemic, there has been a great rise in demand for food delivery services.
Since dine-ins are not, at this point an alternative, customers are shifting to delivery to treat
themselves during the times of social-distancing. Numerous delivery benefits in Bangladesh,
for example, the ones we have talked about before have reacted to the emergence by
acquainting contactless delivery alternatives to eliminate the dangers of spreading the virus
between the client and driver. Another factor driving interest for food delivery services is the
expanded number of cafes offering home deliveries. Since social-distancing measures
constrained eateries and bars to close, many have changed to conveyance to remain above
water during the pandemic. A portion of the significant food delivery organizations likewise
as of late ventured into groceries delivery because of COVID-19. The two administrations as
of late declared organizations with a few markets and accommodation stores that will permit
clients to arrange a choice of fundamental food, cleaning and cleanliness items to be
delivered to their clients' homes. The general effect of the COVID-19 pandemic is required to
be calamitous for this segment. Numerous restaurants and cafes in Bangladesh and around
the world as news are spreading, have rethought themselves as more like focused in to
providing delivery services to their consumers. Covid-19 is a respiratory disease and there is
no proof it very well may be spread through any food or food bundling. Furthermore, famous
and local food chains and cafes around the country are well on the way to be equipped
towards proficient, sterile food planning, which means there would be negligible hazard from
a newly prepared takeaway feast for delivery. The online platform powered by the internet
has radically changed the food delivery administration industry. It has made new
organizations, for as we have read and stated about the companies above in Bangladesh. It

9
 has likewise assisted with improving the client involvement in conventional food delivery
administration organizations, for example, takeaways in most restaurants and cafes in the
country, in this manner affecting the client observation toward the food delivery
administration industry overall. Most restaurants across Bangladesh that did not have their
own online delivery service administration or those that depended exclusively on outsider
aggregators have settled on a quick choice to set-up an in-house delivery service. With
eateries proceeding to convey food in spite of the current misfortunes, they are additionally
at the bleeding edge of administration, particularly the delivery staff, giving help and reward
to a huge number of clients. An ongoing report from the University of Toronto's bioethics and
global health department expressed that with food delivery services addressing the
requirements of many individuals can have a very positive psychological impacts which
sounds and focuses towards an extremely beneficial for most individuals and we can say
that the similar analogies can be applied to a restaurant's delivery service administrations.
The association that cafes create with clients through online food deliveries during this
emergency can proceed on the opposite side of the pandemic too.
In conclusion, there is a market for online food delivery service as consumers are always
looking forward to eat something different and eat their favourite food delivered to them as
fast as possible. To be a market leader and retain a good chunk of market share, business
owners must understand the what their valuable and potential consumers want and be able
to offer and provide anything they require to satisfy their wants. In this pandemic and the
situations coming in the future food delivery service owners have to be very keen and
focused on specific ways to market themselves to the world so that they do not go out of
business.

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 Appendix

References

Bbamantra. (2017, September 18). Reference Group - Consumer Behaviour - BBA: Mantra.
Retrieved June 02, 2020, from https://bbamantra.com/reference-group-consumer-behaviour/

Consumption & spending habits during coronavirus - Think with Google. (n.d.).
Retrieved May 28, 2020, from https://www.thinkwithgoogle.com/consumer-
insights/consumption-and-spending-habits-during-coronavirus/

Hasan. (2020, April 15). Celebrities raising awareness. Retrieved May 31, 2020, from
https://www.thedailystar.net/arts-entertainment/news/celebrities-raise-awareness-
coronavirus-1882636

Pedro, M., Pendon, L., Ines, E., & Miranda, P. (2020, March 29). Delivery could be the
new normal in post-coronavirus era. Retrieved May 29, 2020, from
http://fnbreport.ph/features/delivery-takeout-could-be-the-new-normal-in-post-coronavirus-
era-1-eternityi-20200327/

Ramachandran, S. (2020, May 4). The COVID-19 Catastrophe in Bangladesh. Retrieved

from https://thediplomat.com/2020/04/the-covid-19-catastrophe-in-bangladesh/

Sharif, A. (2020, May 10). Coronavirus Is Changing Consumer Habits in the Food Industry.
Retrieved May 28, 2020, from https://www.brinknews.com/how-well-are-food-supply-chains-
holding-up-in-the-developed-world/

11