Berlitz CyberTeachers Platinum Student Guide

Welcome to CyberTeachers Platinum, your personalized e-learning program. In this guide, you will find
information on how to get started and work with your program. Enjoy your training!

Getting started:

Log on to http://netplanning.eberlitz.com with your ID and password. Complete your Online Audit. This takes
10-30 minutes.

Signing into CyberTeachers:

Once you have completed the Online Audit, click on the “CyberTeachers” icon that will now appear on the left-
hand side of your NetPlanning homepage. This will take you into your CyberTeachers program.

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 1. Learning with CyberTeachers Platinum

CyberTeachers Platinum changes your learning experience by introducing a gamification dimension to it. You
will have a lot of fun while you learn. You can earn points, win badges and challenge yourself comparing your
achievements with the other players in the ranking.

You can start your experience with CyberTeachers Platinum by creating your profile. You will be able to
choose your avatar, your alias, and your personal preferences. Once you have done this, your gamification
features will be activated and you will become part of the community of learners. The information of your
profile will be visible to other learners except your birth date.

If you don’t want to activate the gamification option, please click on “Later”.

Now it’s time to have fun and learn! Start your first e-lesson right now!

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Your CyberTeachers Platinum program is composed of 3 separate menus: My Program, My Resources and My
Progress. On the top right-hand corner, you will also find a functional tool bar with some help tools.

 My Program

My Program is your tailor-made learning path composed of e-Lessons corresponding to your linguistic audit
results. To make the most of your course, we recommend completing the e-lessons in My Program in priority. 
Once you have finished this part of your course, you may complete other e-Lessons in the e-Lesson Library of
the menu “My Resources.”

Each e-Lesson contains learning activities based on a theme or skill, related vocabulary words and a grammar
rule put in context. Each e-Lesson is structured around 3 learning phases: Learn, Practice, Apply.

Tip: We recommend you work at least 1 hour/week on this section.

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Each lesson will take around 30 minutes to complete. Should you need to quit a session before completing the
e-lesson, you may stop the e-Lesson and pick it up where you left off at a later stage.

If you are Beginner, you must complete the e-Lessons in the order they are presented in My Program. For non-
beginners, you may complete the e-Lessons in any order.

If you learn English, you may also adapt your program to your changing needs, by substituting some of your e-
Lessons with other e-Lessons on other topics by clicking on the substitution icon. Please see below:

The following window will open and you can search an e-Lesson by topic in our e-Lesson library.

Select an e-Lesson and confirm. Now you will find this new e-Lesson in My Program and you can continue
working on My Program. For students learning Spanish, French or German this option is not available.

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  My Resources

In this menu, you will find additional activities to improve your general knowledge of the language and to
focus on specific linguistic skills based on your needs and interests. If you are a beginner, you will find only
activities adapted for beginners.

Tip: We recommend to work at least 30 minutes per week in this section.

e-Lesson Library: If you have finished the e-Lessons in My Program you can
continue working on additional lessons. (This feature is not available for
the beginner level.)

Pronunciation Module: These lessons will help you to improve your

pronunciation.

Vocabulary: Beginners will find the Vocabulary cards especially helpful as

you can select a topic and words are associated with images. Advanced
learners can find specialized vocabulary and related activities.

Grammar: access all grammar cards and activities.

Work on the news: In this section, you can work on news articles related
to your professional field. (This feature is not available for the beginner
level.)

Flash Lessons: The Flash Lessons are short grammar and vocabulary activities. They give you a daily contact
with the target language and are also sent to your email box Monday through Friday.

What's up today? In this section, you can learn a new idiomatic expression or an interesting historical fact.
Activities and information change daily.

Assistants: They provide pedagogical guidance in professional context. The reading assistant allows you to
work on vocabulary from your own documents. The writing assistants (only available for English) help you to
work on any professional writing tasks you need to complete. (This feature is not available for the beginner
level.)

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  My Progress

This menu allows you to monitor your progress in real time and shows you what skills and objectives might
need more work.

Progress Summary: shows you in real time what you have achieved so far.

Connection Time: shows your total connection time since the start of your license.
Success Rate: allows you to see the overall success rate of your e-Lessons in My Program.
Completion Rate: corresponds to the overall completion rate of all activities in My Program to know where you
stand in your learning path at all times, and the work left to be done.

Mini-Tests: After every 5 e-Lessons, CyberTeachers will send you a Mini-Test through the Notification Center
(“envelope” icon).  The Mini-Test validates key points that you have seen in the previous e-lessons.  This is an
excellent opportunity to check your understanding and where you might need additional practice. 

Connection Time Details: See and your connection time details.

My Program Results: See the results of all e-Lessons that have been started whether they are fully completed
or not.
Other e-Lesson Results: see the results of all e-Lessons started from the Library and the Pronunciation Module
whether they are fully completed or not.
Mock TOEIC Results: only available if you have the TOEIC option.

Tip: We recommend you focus on skills where you obtained a poor success rate (<85%).

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Badges

You will earn points for each e-lesson completed and for each hour spent on CyberTeachers. By improving
your success rate and connection time you can reach the 5 highest summits and win the corresponding
badges: “Mont-Blanc”, “Kilimanjaro”, “Aconcagua”, “Annapurna” and “Everest”.

Go to the “Badge” subsection in “My Progress” to check the number of points and badges you have won and
learn how to earn more points.

Badge and ScoreBoard are only available if you created your profile.

ScoreBoard

You can access the “ScoreBoard” where you can see your ranking and compare your score to other users in
the country or in your company. Check your position on the ranking and the Top 10 users by clicking on the
menu “ScoreBoard” in “My progress”.

If you don’t want to participate, you can deactivate the gamification feature any time in “My Account”.

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  Functional tool bar

While working in CyberTeachers Platinum you should take advantage of the help tools located at the top of
your home page.

1. Tool button

Dictionary: provides a definition of the word or phrase in the target language. (This feature
is not available for the beginner level.)

Thesaurus: index, classify, and connect this word with other words: synonyms, antonyms
etc. (This feature is not available for the beginner level.)

Translation: This tool is especially useful for beginner learners and provides an automatic
translation of phrase or word in your interface language.

Speech Trainer: Recommended for all levels. This tool allows you to work on your
pronunciation skills. Add a word or a phrase and you will hear it read aloud. You also have
the option to record and listen to your own voice.

2. Other functions and help sections

Notifications center (“envelope” icon): This is an inbox in which you will receive your invitations to take the
Mini-Tests, your daily Flash Lessons and general notifications about CyberTeachers.

Help (“?” icon): It includes our FAQ (Frequently Asked Questions) to find immediate answers to your questions
or to contact our customer service if you have not found your answer. In the Help section you can also find the
Technical Prerequisites to access CyberTeachers.

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With SOS Teachers you can contact a teacher and ask for pedagogical help or advice; or also for corrections of
your writing activities. Your questions must be written in the language you are learning. You will get an answer
within 2 business days. This tool is especially useful if you do not have any instructor-led lessons blended with
your e-learning program.

My Account (“Head” icon): You can modify some of your account settings, such as the frequency of your Flash
Lessons, your interface language etc.

ScoreBoard: You can track your scores, ranking and badges that you have won.

NetPlanning: By clicking on this button you will be redirected to NetPlanning.

Search tool (“Magnifying Glass” icon): It is an integrated search engine which allows you to efficiently find any
activity within CyberTeachers on a given theme.

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Live Option

If your license includes the Live and Coach option, you can access these sections directly from the Homepage
of your CyberTeachers.

Live Coach: the Live Coach allows you to send a question to a teacher and receive a prompt answer.

You can choose between the Public chat to share your questions and the answers from the teacher with other
learners from around the world, and the Private Chat to send your questions to the teacher only.

 For students learning English, the Coach option is available 24h/7.

 For students learning Spanish, French and German the Coach option is available from Monday
to Friday at the following times (CET): 9am to 10am; 11:30am to 12:30 pm; 3pm to 4pm; 6 pm
to 7pm.

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Live Classrooms: These are virtual mini group sessions. You can attend as many classrooms as you like and
practice your oral skills with an instructor and other students from all over the world.

You will focus on discussion and conversation either on general or business topics, for a 30-minute duration.
The maximum number of students is 8. Our virtual Live Classrooms are available on three levels. However, our
instructors will adapt the lesson to the average level of the mini group.

Live Classrooms require no advance reservation, you can simple join the class by clicking on the “JOIN” button 
between 10 and 2 minutes before the scheduled time. Remember you will need headphones with a
microphone to participate in a classroom.

Live Classrooms times and target languages:

• English: one Live Classroom every hour, 24/7

• Spanish and French: Monday to Friday at 10:00/ 12:00 / 16:00 / 19:00 Central European Time
• German: Monday to Friday at 10:00 and 16:00 Central European Time

If you want to see our Live Classrooms schedule and the topics available for the next two weeks, please click
on "Live Classrooms program".

For additional questions about your CyberTeachers Platinum program, you can access our FAQ (Frequently
Asked Questions) by clicking on the Help tool (the “?” icon) at the right-hand corner of your platform. You can
also use this section to contact our Customer Service.

Please also don’t hesitate to reach out to your local Berlitz team should you have any questions.

Enjoy your training!

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The Berlitz Team

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