Reading pack #2: Document types, formatting, layout,

and conventions

September 21st-26th

Guffey, M.E., Loewy, D., & Almonte, R. (2016). Essentials of

business communication (8th Canadian ed.). Nelson.

Our second reading pack explains the fundamental

elements of professional document formatting and explores
the various types of common workplace documents, such
as letters, memos, and reports.

The guidance in this reading pack will be applicable for

the majority of the graded assignments in the course and
should be applied when producing a document.

Please note that there are multiple page ranges in this

reading pack; no pages are missing from the pack, though
not all pages from the text are included.