Order Letter

10th December, 2020

DLSR Shoe Shop

303B Madison, Ususan Street
Taguig City

Dear Sir,

We are pleased to place an order of 5500 pairs of black shoes in assorted sizes and designs. We very

much appreciate if the order is delivered at our stock house located at Taguig City by January 5,

2021 so that we can start selling it to the children before the start of classes.

Payment will be on COD (cash on delivery) basis. If the order is not delivering on due, consider it as

cancelled.

We hope to have a long business relationship with you.

Please feel free to contact the undersigned for any clarifications or discrepancy in the order details.

Sincerely yours,

Gabriel D. Domingo
 Acknowledgement Letter

10th December, 2020

DLSR Shoe Shop

303B Madison, Ususan Street
Taguig City

Dear Sir,

We would like to acknowledge the receipt of shoe products. We are presently examining it and if

there are no issues to be addressed, the signed document will be returned to you within 3 business

days. If there are any further concerns regarding the document, we will contact you by December

18, 2020.

Thank you for your continued trust in our company and we look forward to doing business with

you in the future.

Respectfully yours,
Gabriel D. Domingo
CEO/CTO
 Complaint Letter

10th December, 2020

Brian Pegasus
DLSR Shoe Shop
303B Madison, Ususan Street
Taguig City

Dear Sir,

I am writing to inform you that the purchase we have made was complete but some of the products

are broken. 8 out of 10 of the products have different sizes and colors. We would like to receive

another set of shoes this coming Sunday.

We were thoroughly disappointed with what happened and expect great replies to this letter.

Best Regards,
Gabriel D. Domingo
CEO/CTO
 Adjustment Letter
10th December, 2020

DLSR Shoe Shop

303B Madison, Ususan Street
Taguig City

Dear Sir,

Your letter of December 5, 2020 concerning the missing shoes has been directed to my attention. 

The 10 shoes are being sent to you today through the LBC Express.

We regret the omission of the 10 shoes when the products were being shipped.

We apologize for the inconveniences this has caused you and appreciate your understanding in this

matter.

Very truly yours,

Gabriel D. Domingo