Professional Documents
Culture Documents
Marley Agency
Abby Marley | Chandhni Jayakanth | Dylan Murphy | Bethany Sigman |
TABLE OF CONTENTS
Executive Summary 8
Campaign Objectives 9
Situational Analysis 10
Bibliography 140
Appendix 143
Executive Summary
Curél has everything that a lotion needs: the ability to keep skin looking young, resilient and strong, including an
ingredient list and research to back it up. It is apparent that you can be the brand that women turn to when looking for a
lotion as they go through life.
However, the competition is fierce. You are in the market with many big players who have significant brand
awareness, as well as large advertising platforms. Well known brands such as Aveeno, Vaseline and Jergens are
dominating the market and drugstore isles.
You entrusted us with a task of making Curél known to a demographic that is relevant and perceptive. After
secondary research on MRI-Simmons and Mintel, the Marley Agency knows through research and findings that women
35 to 54 years old will be key in making this happen.
The majority of lotion users are women and more specifically, women who want to keep their skin young.
These women want a lotion brand that is transparent in their ingredients and can deliver actual results.
A national campaign that will position Curél as the only daily lotion with ceramides to protect and heal,
while keeping skin young, is what you need. Marley Agency is prepared to promote, educate and position Curél with a
strategic media plan and promotion plan that reaches the right audience.
Campaign Objectives
1. Raise National Awareness for Curél
2. Educate Women 35-54 on Ceramides
3. Position Curél as the Only Daily Lotion with Ceramides
Situational Analysis
The Market
1
(Occupational Safety and Health Administration 2020)
2
(Guinaugh 2019)
Market Forecast
Body care and deodorant are expected to maintain steady growth through 2024 with a 15% sales increase (see
figure 1)3.
FIGURE 1: Total US Sales and Forecast of Bodycare and Deodorant, at Current Prices, 2014-244
3
(Guinaugh 2019)
4
(Guinaugh 2019)
FIGURE 2: Breakdown of the Market by Product Type
5
FIGURE 3: Moisturizers/Creams/Lotions Use by Nielsen Regions
Looking more specifically at states with high distribution, California is the highest, then Texas and Florida. Finally
the fourth state before a dip in the percentage is New York.
5
(MRI-Simmons 2019)
6
FIGURE 4: Moisturizers/Creams/Lotions Use by States Codes .
Simmons also breaks down lotions, creams and moisturizer users by the top Designated Market Areas. The top
DMA is New York. The second highest DMA is Los Angeles, with Chicago and San Francisco trailing behind.
6
(MRI-Simmons 2019)
FIGURE 5: Moisturizers/Creams/Lotions Use by Top DMA7
7
(MRI-Simmons 2019)
8
(Guinaugh 2019)
Product Quality
Curél is reviewed highly by consumers. On Curél’s website, and Amazon, the entire product inventory is rated
over 4 stars out of 5. The reviews and ratings on Amazon give praise to Curél products. A high volume of users claim it is
the best lotion on the market, exceeding expectations at a great value. A large quantity of reviews rave about the
product's non-greasy feel and the quick absorbing time. Curél’s culmination of extensive dermatological research has led
to becoming the leading body care brand in ceramide research.9
10
FIGURE 6: Amazon Comparison Chart
9
(“About Curél Skin Care” 2019)
10
(Amazon 2020)
FIGURE 7: Functionality Comparison Chart
FIGURE 8: Differentiating Features Comparison Chart
11
FIGURE 9: Curél.com Comparison Chart
11
(“Curel Products” 2020)
FIGURE 10: Price per Size Comparison Chart
FIGURE 11: Gap Map Comparing Price of Product With Star Ratings
This gap map compares Curél against competitors products with the pricing and the star rating of the product.
The bigger circle with Curél is done intentionally to note that Curél is the only lotion with Ceramides in its ingredient list.
Since Curél has the only products with Ceramides, the agency created more gap maps to compare with other elements.
FIGURE 12: Gap Map Comparing Ceramides With Functionality of the Product
This second gap map focuses on comparing the functionality of the lotions with ceramides. Again, Curél is the
only lotion that contains ceramides while having products that vary in functionality - be it daily moisturization or dry skin
relief.
FIGURE 13: Gap Map Comparing Price of Product With Ceramides
And this gap map focuses on comparing the pricing of the products with ceramides. Curél is once again the only
lotion that contains ceramides while being priced similar to other daily lotions in the market.
Place of distribution
Curél is distributed to drugstores, supermarkets and online retailers. Top places to purchase nationwide include
Amazon, Walgreens, Rite Aid, and CVS.
The size of the consumer market in terms of persons, households, purchasing units
Most adults use at least one kind of body care product. Traditional body care products like hand and body lotion
are much more likely to be used over more specialized products. Curél consumers are more likely to be married with
children, employed, and be homeowners12.
12
(MRI-Simmons 2019)
13
(Guinaugh 2020)
FIGURE 14: Have you used a hand créme or body lotion in the past 30 days?
FIGURE 15: Do you use body care products on a consistent basis?14
14
(Mintel 2019)
FIGURE 16: Spring 2019 NHCS Adult Study 12-Month, Moisturizers/Creams/Lotions-Brands Mo: Curél, By Gender16
15
(MRI-Simmons 2019)
16
(MRI-Simmons 2019)
FIGURE 17: Spring 2019 NHCS Adult Study 12-Month, Moisturizers/Creams/Lotions-Brands Mo: Curél, By Age18
17
(MRI-Simmons 2019)
18
(MRI-Simmons 2019)
FIGURE 18: Spring 2019 NHCS Adult Study 12-Month, Moisturizers/Creams/Lotions-Brands Mo: Curél, By Household Income20
19
(MRI-Simmons 2019)
20
(MRI-Simmons 2019)
FIGURE 19: Select Benefits Sought in Bodycare Products, by Gender, April 201922
21
(Guinaugh 2020)
22
(Guinaugh 2019)
23
(Guinaugh 2020)
Buying patterns
The weekly case movement of Curél varies depending on the drugstore or platform it is being bought off.
Safeway and RiteAid both revealed that their weekly case movement was zero. Curél body lotion is not selling well in
both grocery stores or drugstores. RiteAid revealed that they only sell 1-2 bottles per month.
Competitor’s Distribution:
Competitive Sales:
FIGURE 20: Competitive Sales
On Premise:
Curél and it’s competitors offer a section on their different body lotions and information about them. However, on
their website there is not a place to purchase products. All brands and competitors redirected to a different online store
such as Walmart, Walgreens or Rite Aid.
FIGURE 21: Premise Sales Comparison
Attitudes
Curél is present in grocery stores, drugstores, and online retailers. The main areas of distribution are through
Walmart, Walgreens, Target, RiteAid, CVS, Albertsons, Amazon, and Safeway24. The agency decided to do in-store
observations at both grocery stores and drug stores due to the spread out distribution of Curél. Online presence was
also checked for prices, reviews, and attitudes.
Grocery Stores and drugstores have a negative attitude towards Curél. Although Curél is present in both
drugstores and grocery stores, shelf space is very minimal. Based on in-store observations Curél was found to have two
spots and are either higher than eye level or at the very bottom of the shelf. Curél is featured in the face/body lotion
section of the store.
24
(“Where to Buy” 2020)
Advertising expenditures
On the Leading National Advertising (LNA) results, there was no information on Kao Brands Co., the parent
company of Curél and Jergens, but the agency could find the annual advertising spend and measured media advertising
spending for Johnson & Johnson and Unilever. Johnson & Johnson is the parent company of body lotion brands Aveeno
and Neutrogena, while Unilever is the parent company of Vaseline.25
According to 2019 LNA results, Johnson & Johnson spent a total of $1,537 million on advertising in the United
States. More specifically, Johnson & Johnson spent $776 million on media advertisements. On the other hand, Unilever
spent a total of $1,363 million on advertising, specifically $640 million on media advertisements. The market share results
from LNA also shows that Neutrogena is the No. 8 selling personal care brand amongst other personal care brands.26
25
(Johnson & Johnson 2020)
26
(AdAge 2020)
Media analysis of media patterns and copy analysis of basic appeals being used by company and
competition
27
(MediaRadar 2020)
28
(Aveeno 2020)
29
(Aveeno 2020)
30
(PageSix 2012)
Figure 22: Aveeno - Images of Copy of Advertisements retrieved from iSpot TV, Instagram and Google Images.
31
(MediaRadar 2020)
32
(eBay 2020)
Figure 23: Neutrogena - Images of Copy of Advertisements retrieved from Google Images.
Unilever: Vaseline
According to Vaseline’s Advertiser Profile, the company spent their advertising dollars on digital and national
television advertisements.33 Apart from buying certain spaces of advertisements, Vaseline heavily depends on
programmatic display advertising. With the copy of their advertisements, there is a lot of content that focuses on
33
(MediaRadar 2020)
Figure 24: Vaseline - Images of Copy of Advertisements retrieved from MediaRadar and Instagram.
34
(iSpotTV 2020)
35
(MediaRadar 2020)
36
(iSpotTV 2020)
Figure 25: Jergens - Images of Copy of Advertisements retrieved from MediaRadar.
37
(MediaRadar 2020)
Figure 26: Curél - Images of Copy of Advertisements retrieved from MediaRadar and Instagram.
FIGURE 27: Sales Promotions - Ad Expenditures
FIGURE 28: Sales Promotion - Focus of Copy
FIGURE 29: Social Media Audit of Curél and Competitors
Challenges
Need improvement for brand awareness.
Differentiate Curél from competitors.
Ceramides are relatively unknown to the audience.
Social Media presence is lacking.
Limited shelf space in stores.
Opportunities
Positioning Curél differently within the market.
Dominate the market in ceramides.
Educate the audience about ceramides.
Including social media in advertising and promotion strategy.
Implement sales promotions to drive in-store spending
38
(MRI-Simmons 2019)
39
(MRI-Simmons 2019)
40
(Guinaugh 2020)
41
(Hennigan 2020)
42
FIGURE 30: Moisturizers/Creams/Lotions - Use?: Yes, By Age
A Mintel report found that women are much more likely than men to use almost all body care products (body
lotion included.) Additionally, men are more likely than women to believe that personal care products sold at specialty
stores are more effective than those sold at drug or grocery stores43
Another Mintel report discovered that men are less inclined than women to change their skincare routines and
limit the number of products they use.44 Data from MRI Simmons reported that females make up 67.7% of body lotion
consumers and 60.8% of Curél consumers, leading us to recommend females as our chosen target audience gender.45
42
(MRI-Simmons 2019)
43
(Guinaugh 2019)
44
(Hennigan 2020)
45
(MRI-Simmons 2019)
FIGURE 31: Moisturizers/Creams/Lotions - Use?: Yes, By Gender
46
According to Mintel, people with a household income of $100,000 or more were the most likely of all income
groups to use anti-aging treatments.47 This income group ranks the highest for using scented products less often than
the year prior.48 MRI-Simmons data revealed that 36.4% of lotion consumers have an annual household income of
$100,000 or more, resulting in this income group having the highest lotion usage among all household incomes. Those
who belong to this income group also make up 34.8% of Curél consumers, with all of the information presented
considered it led us to decide upon targeting those with an income of $100,000 or more.49
46
(MRI-Simmons 2019)
47
(Hennigan 2020)
48
(Hennigan 2020)
49
(MRI-Simmons 2019)
50
FIGURE 32: Moisturizers/Creams/Lotions - Use?: Yes, By Income
Furthermore, 63% of lotion users are married and 54% have children at home. Given the information presented,
our agency concluded that our target audience are likely to have stressful events occurring at home.51
50
(MRI-Simmons 2019)
51
(MRI-Simmons 2019)
52
FIGURE 33: Health and Well Being Segmentation
For health and well being, our agency found that women 35-54 have the highest index for healthy holistics which
are people committed to healthy choices while shopping and eating. Healthy holistics care about the ingredients in
products they use, so transparency with a brand is important.
52
(MRI-Simmons 2019)
53
FIGURE 34: Retail Shopping Segmentation
For retail shopping the highest index is for Status Strivers who think shopping is fun. Status Strivers are willing to
go to different stores to get the products they need, which is important because grocery stores are not the most
common place to buy Curél, drugstores are, so consumers must be willing to go there as well.
53
(MRI-Simmons 2019)
54
FIGURE 35: Mobility Adoption Segmentation
The highest segmentation for Mobility adoption for our target audience is socialites, who use their mobile device
to stay connected with friends and interact with the world. This group also is expanding their overall social footprint
which is important to keep in mind when it comes to brand awareness.
54
(MRI-Simmons 2019)
55
FIGURE 36: Technology Adoption Segmentation
Apprentices have the highest index for technology adoption but are closely followed up by Journeymen. Those in
these two groups are users of new technology but price is still an important factor. People in these groups also rely on
the internet to learn and get information.
55
(MRI-Simmons 2019)
56
FIGURE 37: TV Product Placement Segmentation
For TV product placement, our target audience had the highest index for rejectors, meaning products placed on
TV might make them less likely to buy them – this is the opposite of the intended effect.
56
(MRI-Simmons 2019)
57
FIGURE 38: Movie Product Placement Segmentation
However, for Movie product placement, noticers were the highest index among women 35-54. Noticers pay
attention to brands when they are placed in movies but it does not enhance their desire to purchase these brands.
57
(MRI-Simmons 2019)
59
FIGURE 39: Moisturizers/Creams/Lotions - Use?: Yes
58
(MRI-Simmons 2019)
59
(Guinaugh 2019)
60
(Guinaugh 2020)
61
(Guinaugh 2020)
62
(Guinaugh 2020)
Media Plan
Media Objective
The media objective and goal of this campaign is to raise brand awareness for Curél body lotions. The Marley
Agency will be using various internet platforms like Instagram, Facebook, Pinterest, and YouTube as the primary
mediums to reach the media objective. Various key performance indicators like impressions, reach and engagement will
be used to track the success of the campaign. The primary, secondary and tertiary media choices will be equally spread
out throughout the year and targeted nationally with few media choices targeting specific designated market areas.
When to target?
The chosen media will run through two different phases, with some running throughout the year. The phases are
strategically divided to accentuate creative and sales promotion tactics throughout the year.
The first phase will begin in January and run until the end of May, focusing on trade magazines, bulletins,
Facebook, Instagram and Pinterest. The tactic for the self-liquidating premium item sales promotion will run from
February to May.
The second phase will begin in October and run to the end of November, focusing on Facebook, Instagram and
Pinterest. These two months create heavy traffic in drugstores, due to people getting their Flu Shots. This is why the
sales promotion for coupons will run during this duration.
The all-year campaigns will focus on Facebook, Instagram, Pinterest, YouTube and Amazon Advertising solutions.
Where to target?
It is important to know which regions in the U.S. report use for body care products, including lotions. By
understanding where body care products are being used, the agency can determine places in the country where markets
will be more receptive towards our campaign.
FIGURE 40: Bodycare Usage by Census Regions63
The heat map for body care product usage by census regions indicates that the highlighted states report a higher
use of body care products. Market areas within these states are likely to be more receptive to the advertising campaign.
63
(MRI-Simmons 2019)
64
FIGURE 41: Bodycare Usage by Nielsen Regions
The body care product by Nielsen Regions heat map highlights states that report higher usage of body care
products. This indicates that market areas along the Pacific coast and in the Northeastern regions of the U.S would likely
be more receptive to the advertising campaign.
64
(MRI-Simmons 2019)
65
(MRI-Simmons 2019)
Outdoor
While looking at Outdoor, the target demographic is the highest consumers of the media, with over 16% above
the average consumption. The highest consumption quintile has been highlighted in green for easy reference.
67
FIGURE 43: Media Quintile Outdoor
66
(MRI-Simmons 2019)
67
(MRI-Simmons 2019)
FIGURE 44: Media Quintile Internet Home/Work68
69
FIGURE 45: Media Quintile Radio Drive Time
68
(MRI-Simmons 2019)
69
(MRI-Simmons 2019)
70
FIGURE 46: Media Quintile Radio All Day
FIGURE 47: Media Quintile Television All Day71
70
(MRI-Simmons 2019)
71
(MRI-Simmons 2019)
72
FIGURE 48: Media Quintile Television Early & Late Fringe
FIGURE 49: Media Quintile Television Prime Time73
72
(MRI-Simmons 2019)
73
(MRI-Simmons 2019)
FIGURE 50: Media Quintile Yellow Pages74
75
FIGURE 51: Media Quintile Newspaper and Magazines
74
(MRI-Simmons 2019)
75
(MRI-Simmons 2019)
Newspaper
The two national newspapers the agency compared in the cost efficiency analysis were USA Today and New York
Times. The agency compared the cost-per-thousand (CPM) for a black & white full page display advertisement for the
weekly editions. The cost efficient option proved to be USA Today, with a CPM of $33.98
FIGURE 52: Newspapers
76
(MRI-Simmons 2019)
Outdoor
For the cost efficiency analysis for outdoor advertising, the agency selected cities that would likely best fit the
direction of the advertising campaign. The agency selected cities in states from all over the U.S. because this is a
national campaign. For all of the cities selected, highlighted in green, is the medium with lowest cost-per-thousand
(CPM).
FIGURE 53: Outdoor Advertising
Trade Magazines
For Trade Magazines and Publications, the agency did the cost efficiency analysis for specific publications like
Drug Topics, Drug Store News and Chain Drug Review. The most cost efficient options included full page color ads.
FIGURE 54: Trade Magazines
Magazines
For magazines, the agency found that Cosmopolitan, Food Network, Good Housekeeping and HGTV, were the
most cost efficient magazines to advertise for the target audience of women 35-5477.
78
FIGURE 55: Consumer Magazines .
77
(Kantar Media - SRDS 2020)
78
(Kantar Media - SRDS 2020)
FIGURE 56: Radio
Television
For the cost efficiency analysis of Television, the agency was able to retrieve the cost-per-thousand (CPM) of 30
second advertisements in different dayparts and different networks. The analysis points to Prime Time Fox being the
most cost efficient, with a CPM of $23.19.
FIGURE 57: Television
Media Recommendation
Social Media
Facebook
For Facebook, carousel advertisements will run during the first phase from February to the end of May and the
second phase from October to the end of November. Meanwhile, traditional photo ads will run throughout the year.
The advertisements promoted during the two phases will specifically focus on a call-to-action to get the target
audience to participate in the sales promotion plan of the premium items and the coupons. These ads will be targeted
specifically towards the chosen target audience of Females 35-54, with occasional geographic targeting. Phase one will
run nationally throughout the United States, while phase two will be geographically targeted to states in the Northeast
and the West. Meanwhile, the traditional photo advertisements will run throughout the nation.
The agency chose to use Facebook as a medium because of the high media usage numbers. While analyzing the
Media Quintiles for Females 35-54 using Facebook, the target audience consumed Facebook 24% above the average
consumption.
Instagram
On Instagram, the campaign will follow the same ad types as Facebook. Since Facebook advertising and
Instagram advertising work together, it would be important to choose media that applies to both mediums. Along with
the ad types, the targeting methods will also remain the same as Facebook.
FIGURE 58: Facebook and Instagram usage by Female, Ages 35-54 35-5479
YouTube
YouTube will have two different advertisement types. One will be a six second bumper video to highlight Curél’s
unique selling point. The other YouTube ad will be a 15 second video explaining ceramides. The ads will automatically
play before, during or after other YouTube videos. When viewers click on the ad it will send them to a landing page. The
YouTube ads will be targeted to specific geographic designated market areas and to English speaking Females, ages
35-54. Upon further research through MRI Simmons, the Media Quintiles for YouTube also proved to be high, with over
5% of the population consuming the medium above average.
80
FIGURE 59: YouTube usage by Females, Ages 35-54
79
(MRI-Simmons 2019)
80
(MRI-Simmons 2019)
FIGURE 60: Pinterest Usage by Females, Ages 35-54
81
81
(MRI-Simmons 2019)
Outdoor
With high media usage and cost efficient options, outdoor advertising is the secondary medium of the media
recommendation. After calculating a thorough cost efficiency analysis for all available outdoor ad types, the agency
recommends the use of Bulletins.82 The use of bulletins will allow our artistic elements to flourish in colossal fashion. All
bulletins will run in the month of January in ten different states. These states are chosen based on the heavy body lotion
consumption according to Designated Market Areas.
FIGURE 61: Cites Bulletin Advertisements Will Run
82
(Clear Channel Outdoor 2019)
Amazon
Amazon is a customer-centric e-commerce platform that focuses on being a one-stop-shop for online consumers.
Since Curél does not have a huge presence online, Amazon is the one unique place the brand is able to take their efforts
to a higher level. Amazon not only serves as an e-commerce platform but also as an advertising solutions tool that helps
businesses and brands of all sizes constantly grow.
FIGURE 62: Amazon Branded Search
When utilizing category keywords, such as ‘body lotion’ and ‘body moisturizer’ Curél’s products appear below the
fold in the bottom of the first page or sometimes even on the second page. Further, when searching for ‘ceramide
lotion,’ Curél’s products appeared in the bottom of the first page of results, below the fold.
FIGURE 63: Amazon Unbranded Search
FIGURE 64: Unbranded Ceramide Amazon Search
83
(Amazon 2020)
FIGURE 64: Amazon Keyword Bidding
Why did our agency choose Amazon Kindle Wake Screen Ads?
The Marley Agency recommends Amazon Kindle Wake Screen Advertisements because of the high number of
app and device usage amongst the target audience. While researching the usage numbers through MRI Simmons, the
84
(Amazon 2020)
85
(Amazon 2020)
FIGURE 65: E-books/Digital Device Usage Last 12 Months87
86
(MRI-Simmons 2019)
87
(MRI-Simmons 2019)
FIGURE 66: Digital Music Services-Used Last 30 Days89
88
(MRI-Simmons 2019)
89
(MRI-Simmons 2019)
Consumer Magazines
Consumer Magazines were one of the most recurrent choices but the agency decided to go with the option of
Trade Magazines. Since current sales of Curél in drugstores is low, advertising the products and sales promotions on
trade magazines, specific to drug stores, is important and needed.
Radio
The cost-per-point analysis for radio (all time) pointed to being a cost efficient choice, but since the quintile
analysis was lower for radio (all time), the agency decided to not recommend it. Despite having higher quintile numbers,
radio (drive time) pointed to being a moderately less cost efficient media choice. Therefore, the agency decided to not
use radio at all.
Television
Although Television provides a lot of awareness and reach for brands, it was not something the agency decided
to pursue. This was due to the lack of media usage by the target audience (as per information from Media Quintiles) and
for being a very expensive option.
Media Flowchart
FIGURE 70: Media Flowchart
This campaign will strive to increase reach because this is a national campaign. To drive reach nationwide, the
campaign will have two phases. Each phase will consist of advertisements and sales promotions. The first phase will run
from January to May and the second will run in October and November.
The first phase will start in January with trade magazines and our outdoor bulletin ads. Then in February,
the agency will launch the first set of ads on Facebook, Instagram and Pinterest nationwide.
The second phase will begin in October and will run through the end of November. This phase will contain
Facebook, Instagram and Pinterest ads. The second phase of the campaign will only run in specified states, as these are
the states where the coupons will be valid.
Creative Plan
Positioning Statement:
Audience:
As a recap, the target audience is women aged 35-54, with a household income of $100k+, who are married with
children at home and often have stressful events occurring in their lives.
Key Insights:
As mentioned in the situation analysis in the competitive analysis section, Curél is the only daily lotion with
ceramides, with affordable pricing and impressive star ratings. This will be helpful in drafting the unique selling point and
tagline for the creative plan. Apart from that, the agency has also conducted further secondary research to better
understand the body care industry and its advertising trends.
According to research from Mintel Reports, the agency was able to see that body lotion consumers respond
better to products that include ingredients that help keep skin looking younger.90 Ingredients like retinol and
niacinamide are popular in facial skin care products and are beginning to rise within body care as well.
Since Curél is a leader in ceramide research, as well as having the Advanced Ceramide Therapy ingredients in
products, it is essential to tap into this unique selling point and trend. Ceramides are useful in healing dry skin and
protecting the layer of the skin cells so skin is well moisturized and rejuvenated. With seeing a rise in importance for
body care just like facial skin care, it is essential to let consumers know that ceramides can help them take care of their
whole body, just as much as they pay attention to their facial skin.
90
(Mintel 2019)
Creatives Objective
To create brand awareness nationwide with women 35-54. The agency wants the demographic to know the
difference between Curél and other body lotion brands, which is the advanced ceramide therapy in Curél. To achieve
this, the agency will educate the audience about what ceramides do which is heal, protect and restore skin, while
providing younger looking skin. Through the use of sales promotions and advertising tactics like coupons and end cap
placements, the agency will be encouraging drugstores to increase Curél’s shelf space.
Tagline:
Keep skin young - the only daily lotion with ceramides.
Creative Brief:
What is our agency selling? Why is our agency here?
The agency will be a running nationwide campaign to increase brand awareness and market share.
Who is our agency talking to?
- Women ages 35-54.
- Income of $100,000+.
- Married women with children.
- Going through stressful life events such as raising children or children leaving home.
Creative Tactics:
To achieve the creative strategies, there will be a series of advertisements to catch the attention of the
demographic, while educating them on the wonders of ceramides. The advertisements will include digital and outdoor
mediums to capture the frequency needed to increase brand awareness. The agency also includes print ads for trade
magazines to demonstrate the sales promotion and how it will help drugstores sell Curél. The presence of Curél’s
products on Amazon will also be utilized.
Instagram:
On Instagram, the agency will launch a carousel advertisements series to educate viewers on what exactly
ceramides are and why they’re beneficial for the skin. These advertisements lead the viewer with the question, “wanna
know the secret to young skin?” and prompts them to swipe to find out. From there, viewers are able to swipe through
the key benefits of ceramides and learn about their protective, healing, and anti-aging properties. The agency kept it
simple by highlighting the main benefits with short explanations to further detail each one. The last slide will be different
according to the time of year the advertisement is running. In phase 1 of our campaign, the agency will advertise the
freebie promotion and in phase 2, it will have a $1 off coupon for any Curél product.
Carousel Mockup:
YouTube:
6 Second:
The purpose of the YouTube bumper advertisement is to create curiosity on what ceramides are and what they do
for your skin. Ceramides are what differentiates Curél from other daily lotions so capitalizing on this concept is vital. The
advertisement starts off with a wide shot of three body lotions which then zooms into a closer shot of the lotions. One
bottle is Curél and the other two are competitors, but there’s no branding or labeling on any of the bottles to make the
advertisement as subtle as possible. The advertisement will then show a statement saying “Only one of these daily
lotions contain ceramides” Then the scene will slowly transition to showing Curél branding and their body lotion
products. The last scene will also include where Curél products are available which will help in bringing in traffic.
The 15 second YouTube advertisement mimics the style of the Instagram carousel advertisement in order to keep
things consistent throughout the creatives.The advertisement provides the same information about the healthy benefits
of ceramides. There is no call to action because the whole purpose of this advertisement is to continue to educate and
inform our targeted audience within the YouTube platform. By doing this it will help not only current Curél customers but
potential new customers in understanding what ceramides are and why it’s a powerful ingredient for the skin.
Through the use of billboard advertisements, the agency is able to broaden the target audience and continue to
push the message of the campaign. It was chosen to showcase an eye-catching display of a woman’s leg along with the
design element of crystals, which exhibit healing, protective properties, similar to how ceramides work. The agency
continues to emphasize keeping skin young with Curél and being the only daily lotion with ceramides.
Amazon:
“Heal your skin with Curél. Featuring our Advanced Ceramide Therapy. Designed to replenish the natural skin barrier
and retain moisture. Healthy skin contains plenty of ceramides, resulting in keeping your youthful, resilient, and restored
appearance.”
“Nourish your skin with what it deserves. Curél, the only daily lotion with ceramides. Visit your nearest drugstore today.
The Amazon Kindle Wake Screen Advertisement will have a similar layout to the outdoor bulletin ads. The central
focal point is on the woman’s legs with the tagline also being a focal point. There is also the use of crystals and specific
colors to connote healing.
Pinterest:
Keep skin young with Curél; the only daily lotion with ceramides.
Coupons:
The second sales promotion will be a $1 off coupon, which will help drive in-store sales, while also
generating product trials. This will be key for Curél because when a consumer tries your advanced ceramide therapy,
they could fall in love with it and become a loyal customer.
These coupons will be valid in October and November. The timing of this sales promotion is strategic because flu
season is during October and November, which means drugstores will have the added traffic of those who are getting
their flu shots. Along with the added influx of consumers from flu season, this coupon will be available as customers from
our first sales promotion run out of Curél. The purchase cycle of Curél products is around six months since a typical
bottle is 20 oz. The coupon will be included on our Pinterests ads, as well as our Facebook and Instagram carousel ads
for easy use.
This sales promotion will only run in specified states due to our research. Our agency was able to specifically
choose these states because the heat maps were made. These states reported having a higher use of bodycare
products, which in turn might make the residents more receptive of our sales promotion.
States: Maine, New Hampshire, Vermont, Connecticut, Massachusetts, New Jersey, Delaware, Pennsylvania, New York,
Washington, Oregon, and California.
Conversion: Sales:
Meeting our goal of increasing in-store purchases in 2021.
91
(Amazon 2019)
Budget Recommendation
Amazon
AMAZON ADVERTISING
Media Choice Ad Type Cost
Amazon Sponsored Brand Ads $73,000.00
Amazon Sponsored Display Ads $73,000.00
Kindle Wake Screen Ads
Amazon Demand Side Platform $420,000.00
Audio Ads
Total $566,000.00
Phase 1:
Phase 2:
● Facebook & Instagram $500 a day for two months = $30,000 (in specified states)
● Pinterest $1,000 a day for two months = $63,000 (in specified states)
Year round:
OUTDOOR
City Type Impressions CPM F A35-54 Week Cost
Las Vegas, NV Bulletin 21,240,744 $12.74 4 $11,640.00
Houston, TX Bulletin 66,287,714 $17.62 4 $151,800.00
Atlanta, GA Bulletin 65,312,912 $17.64 4 $157,820.00
Dallas, TX Bulletin 73,442,365 $21.88 4 $212,160.00
Phoenix, AZ Bulletin 52,102,824 $26.36 4 $166,170.00
Milwaukee, WI Bulletin 21,521,336 $26.58 4 $74,375.00
Chicago, IL Bulletin 89,692,609 $28.72 4 $340,000.00
Philadelphia, PA Bulletin 77,224,752 $30.25 4 $296,725.00
Minneapolis, MN Bulletin 44,689,085 $32.13 4 $178,035.00
Gainesville, Fl Bulletin 3,551,302 $37.98 4 $21,240.00
Total $1,609,965.00
The trade magazine advertisements on Drug Topics, Drug Store News and Chain Drug Review will focus on full
page color ads. These advertisements will run at the very start of the campaign, throughout the month of January.
This sales promotion is for drug stores to increase their shelf space with Curél products. The premium item
will be distributed to those drug stores that purchase a minimum of three cases. The Marley Agency is suggesting three
cases as the buy in because of Curél’s case movement being very low at the moment.
In each case there are 6 bottles of Curél, so our agency will supply each drugstore that decides to participate with
18 units of the lotion bottle and 18 items of the premium item. This is also estimating that around a third of RiteAids,
CVS stores and Walgreens in the U.S. will purchase three cases to participate. This gives us the total number of
dispensers needed which is 105,206 (18 dispensers for a third of all RiteAids, CVS stores and Walgreens in the U.S.).
For determining the cost of manufacturing, the Marley agency conducted research to find an estimate for a
product similar to our premium item. Our agency found that the price for manufacturing each dispenser will be $1.80,
which is how our agency reached our budget for our lotion dispensers of $189,370.80.
Coupons
The second sales promotion is the $1 off coupons that are valid in specific states at Walgreens, RiteAids
and CVS stores. The states that will be included in the coupons are Maine, New Hampshire, Vermont, Connecticut,
Massachusetts, New Jersey, Delaware, Pennsylvania, New York, Washington, Oregon, California. The total number of
Walgreens, RiteAids and CVS stores that will be involved in this sales promotion is 7,524 and our agency is budgeting for
a maximum of 50 coupons per store. This means our budget for $1 off coupons will be $376,200.
Budget Breakdown:
Itemized Budget
Item Cost
Advertising $3,407,386.00
Sales Promotions $565,570.00
Cost of Production $705,000.00
Total $4,677,956.00
Pinterest $917,000.00
YouTube $21,900.00
Amazon $566,000.00
Outdoor
Bulletins $1,609,965.00
MEDIA FOR TRADE
Trade
Total $3,407,386.00
SALES PROMOTION
Sales Promotions
Premium Item $189,370.08
Coupons $376,200.00
Total $565,570.08
MEDIA FLOWCHART
Phase #1: January - May
Facebook and Instagram $60,000.00
Pinterest $122,000.00
Trade Magazines $20,021.00
Outdoor $1,609,965.00
Sales Promotion $189,370.80
Total $2,001,356.80
Phase #2: October - November
Facebook and Instagram $30,000.00
Pinterest $63,000.00
Sales Promotion $376,200.00
Total $469,200.00
Year Round
YouTube $21,900.00
Facebook and Instagram $182,500.00
Pinterest $732,000.00
Total $936,400.00
FIGURE 79: Budget Breakdown by Percentage
FIGURE 80: Budget Breakdown by Price
FIGURE 81: Budget Breakdown Itemized
Marley Agency | Curél
130
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Appendix
Curel Findings
Ceramides:
Website lingo:
Restore
Heal
Defend
Relief
Therapy
Hydration
Non-greasy
Hypo-allergenic
Intensely satisfied
Formulas/Ingredients:
Oatmeal extract
Vitamin E
Shea butter
Coconut milk
(Already shop for prescriptions at a drugstore so more than likely to check out aisles at the store too, advertisements in store?)
https://karolakarlson.com/instagram-ads-cost-and-bidding/
Focusing on “not only your facial skincare routine is essential, your body care routine is also essential”
Although consumers tend to be more invested in their facial skincare routines, some are starting to see value in having a body skincare routine
too, as 34% of adults claim to be using body care products more often than a year ago.
Additionally, 41% of adults agree that having a body skincare routine is just as important as having a facial skincare routine, creating
opportunities for body care brands to boost engagement. For example, incorporating unique formats or ingredients that are typically found in
facial masks will not only capture consumer attention, but also transform bodycare into a more stimulating experience.
In fact, 34% of adults have not tried in-shower body masks, but are interested in trying, emphasizing market potential.
Nearly half of consumers agree that quality is more important than price, making it the top-cited shopping behavior. This is encouraging for
brands and retailers trying to sway adults to trade up to more premium options.
Bodycare and APDO are both highly consolidated and functional categories where brand often equates to trust and efficacy. Therefore, it is no
surprise that 43% of category users claim to always buy from the same brand. While this behavior suggests some loyalty, it also creates
challenges in capturing new consumers and encouraging trials of newer or less familiar brands.The bodycare aisles at Safeway in San Jose,
California were largely stocked with different types of lotions and even included therapy lotions and self-tanning products.
For the body lotion section, Aveeno and Jergens took up the majority of real estate on the shelf. Vaseline was the third most prevalent brand,
The body care aisle at RiteAid in San Jose, California consisted largely of Jergens products. Gold Bond was the second most prevalent brand in
the aisle, with Aveeno coming in at third. Again, Curél took up very little shelf space
Products included: body lotion for daily use, intense or advanced care lotions, lotions of medical purposes including eczema and diabetes.