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One of the essential roles of a Flight Attendant is to provide customer service by way of a
beverage service. In order to successfully maintain positive satisfaction with customers while
remaining alert to safety related issues that may arise, ensuring you have all supplies needed on
the beverage cart during service is crucial to more efficiently perform your job duties. This set of
instructions should help in not only simplifying the set up of the beverage cart, but also preparing
for a smooth delivery of service.
Ice Preparation
1. Remove cart from galley compartment.
4. Remove blue ice drawers with pre-placed bag ice inside and
set on top of cart.
Cart Toppers
1. Retrieve cart liner from provisioning carrier and
place on top of cart.
Snack Buckets
1. Retrieve two snack buckets from carrier.
As you perform the beverage service, you can feel confident that you have all the supplies you
need to fulfill your responsibilities according the the company standards, all helping approach
customers with a positive and ready attitude.