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Mahidol University
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Winai Wongsurawat
School of Management,
Asian Institute of Technology,
P.O. Box 4, Klong Luang,
Pathumthani 12120, Thailand
E-mail: winai@ait.ac.th
E-mail: winaiait@gmail.com
1 Introduction
complain that they cannot approach the government policies and that few enterprises
benefit from governmental support. Many people claim that the development of SMEs
mainly depends on their own efforts and that the support of the government is only
superficial. Therefore, insight regarding the real effect of these policies in the
development of SMEs would be helpful to both policy makers and the government.
In this paper, the authors investigate the economic environment of Vietnam to
determine the effect of various government policies on the development of SMEs. The
results may be helpful for the central and local Vietnamese Governments as well as
policy makers in other transition economies. Based on governmental reports and the
management experiences of many provincial departments, the authors hypothesise that
such governmental policies have positive or negative impacts on the performance of
SMEs.
This research focuses on analysing enterprise leaders’ evaluations of the impact of
governmental policies on their enterprise performance. A similar survey method has also
been used annually by the Vietnam Chamber of Commerce and Industry and the United
States Agency of International Development (USAID-VCCI, 2009). It asked
approximately 10,000 Vietnamese enterprises to measure economic governance for
private sector development from 2006 to 2009. The results have been widely cited. SPSS
11.5 was used as a reliable means to analyse the data. Due to contact issues, the survey
was only administered in five provinces of southern Vietnam, where one of the authors
has a relationship with provincial officials.
There are many schools of thought regarding the role of government intervention in the
economy. Adam Smith, in his 1776 An Inquiry into the Nature and Causes of the Wealth
of Nations, put forth the theory of an ‘invisible hand’ that arranges the market. Others
argue for the role of government in solving the shortcomings of a market economy
(Mankiw, 2003). In developing countries, especially ones in transition from central
planning to a more market-oriented economy, the role of the government becomes more
important because government policies can encourage or discourage economic growth
(Griffin, 1999). Many countries have chosen effective methods with good policies that
successfully encourage the development of enterprises in a market economy. The
experience of success in some countries demonstrates the importance of governmental
policies (Griffin, 1999; Chen, 2006; Minzhu and Garg, 2005). For example, the
Singaporean Government has implemented many assistance policies, especially those for
SMEs, the economic growth and these policies have strongly affected the performance
and the result of SMEs (Chew and Chew, 2008). With government support, Chinese
SMEs are developing quickly and greatly contribute to the national economy through
governmental policies and initiatives (Chen, 2006; Minzhu and Garg, 2005). Hungary, a
country that changed from a planned to a market-oriented economy, has been very
successful in becoming a country of SMEs in less than a decade (1990s) with government
assistance (Sandor-Kriszt, 2000).
In developed countries, such as the UK, Germany, and Japan, governments have also
implemented policies to help maintain a healthy and competitive SME sector within a
free market economy, and those policies have helped to increase the competitiveness of
SMEs (Lauder et al., 1994; SMEA-Japan, 2010).
The impact of government policies 5
3 Methodology
3.1 Hypotheses
Based on governmental reports, comments of enterprises and the authors’ previous
contacts with SMEs in Vietnam, 13 hypotheses in five groups are proposed as outlined in
Table 1. The first group, labelled ‘Finance’, covers fiscal policies, including tax benefits
and government loans to businesses. The second group, ‘infrastructure’, investigates the
consequences of the government’s policies involving the development of roads,
electricity, telecommunications, and the internet. Policies falling under the ‘land’ group
include legal reforms involving required procedures for businesses to acquire land for
commercial use. The fourth group, ‘environment’, investigates the effect of the
increasingly important environmental protection policies. Finally, ‘regulatory supports’
or ‘property rights’ examines the effects of the government’s attempts to build a more
secure foundation for a market economy.
Whereas finance, infrastructure, and property rights policies are hypothesised to
positively impact SME performance (+), the historically cumbersome and ineffective
land and environmental policies are hypothesised to hinder business development (−). All
these support policies are hypothesised to have moderate relationship with SME
performance.
Table 1 Summary of hypotheses
Hypothesised Hypothesised
Group Hypotheses Policy effect on SME relationship with
performance SME performance
Finance H1.1 Tax + Moderate
(H1) deduction/reduction
H1.2 Tax exemption + Moderate
H1.3 Loans + Moderate
H1.4 Fiscal aid + Moderate
Infrastructure H2.1 Roads + Moderate
(H2) H2.2 Electricity + Moderate
H2.3 Telecommunications + Moderate
H2.4 Internet + Moderate
Land H3.1 Land buying/renting Moderate
(H3) H3.2 Land procedures Moderate
Environment H4.1 Env. regulations Moderate
(H4) H4.2 Env. protection Moderate
assistance.
Regulatory H5 Property rights + Moderate
supports (H5) (laws)
The impact of government policies 7
Policies No Yes
Elements (variables)
Groups Frequency Percent Frequency Percent
X0 Performance
Finance X1 Tax deduction/reduction 128 25.1 382 74.9
(H1) X2 Tax exemption 238 46.7 272 53.3
X3 Loans 158 31. 352 69
X4 Fiscal aid 404 79.2 106 20.8
Infrastructure X5 Roads 83 16.3 427 83.7
(H2) X6 Electricity 107 21 403 79
X7 Telecommunications 75 14.7 435 85.3
X8 Internet 154 30.2 356 69.8
Land X9 Land buying/renting 299 58.6 211 41.4
(H3) X10 Land procedures 284 55.7 226 44.3
Environment X11 Env. regulations 213 41.8 297 58.2
(H4) X12 Env. protection assist. 279 54.7 231 45.3
Regulatory X13 Property rights (laws) 135 26.5 375 63.5
policies (H5)
The authors conducted the research with the cooperation of the statistics office in
each province and with the permission of the provincial people’s committees. Provincial
specialists of the statistics offices were the surveyors. To present the representative of
survey, the sampled enterprises were selected randomly with their sector percentage
comparable to the actual distribution of enterprises sectors of Vietnam. Statisticians
telephoned the leaders of enterprises for appointments, and then personally distribute the
questionnaires. The survey questions were carefully explained before the documents
were completed and returned. The research received cooperation from 510 enterprises
from the manufacturing (48.6%) and service fields (51.4%). These were private (66.7%),
state-owned (4.3%), joint-stock (12%), foreign-investment (14.5%), and other (2.5%)
types of enterprise. Each province had approximately one hundred enterprises surveyed
(see Table 3).
Table 3 Summary of the sampled enterprises
4 Analysis of findings
Based on collected data, the authors used SPSS to calculate the means of the dependent
and independent variables and compared them. Most of the respondents had a medium
judgment on the impact of governmental policies on their enterprises’ performance. The
average score for all 13 policies is 3.436 < 3.5. This means that the overall governmental
policies impact the performance of SMEs at a medium level, and they tend to positively
affect the performance/development of enterprises (see Table 4).
Table 4 Summary statistics variables
Variables Standard
Mean Rank Impact
Groups Elements deviation
Performance X0 Performance 3.5451 .6491 − −
Finance X1 Tax deduction/reduction 3.5314 .5930 6 Positive
X2 Tax exemption 3.4137 .6479 8 Ambiguous
X3 Loans 3.5471 .6489 5 Positive
X4 Fiscal aid 3.0647 .6026 13 Ambiguous
Infrastructure X5 Roads 3.6451 .6645 2 Positive
X6 Electricity 3.6039 .6484 3 Positive
X7 Telecommunications 3.7235 .5745 1 Positive
X8 Internet 3.5627 .6229 4 Positive
Land X9 Land buying/renting 3.2725 .5832 11 Ambiguous
X10 Land procedures 3.2765 .5779 10 Ambiguous
Environment X11 Env. regulations 3.3373 .6045 9 Ambiguous
X12 Env. protection assist. 3.1725 .6436 12 Ambiguous
Regulatory X13 Property rights (laws) 3.5294 .6191 7 Positive
policies
Seven out of 13 policies had positive impacts on the performance of SMEs, with
scores greater than 3.5. The most effective policies were infrastructure supports
(telecommunications: 3.72, roads: 3.64, electricity: 3.60, and internet: 3.56). The next
group with a high evaluation was financial supports (loans: 3.55, tax reduction/deduction:
3.53). The final group that had a high score was support for property rights, with an
average score of 3.53. The results were supported by the percentage of surveyed
enterprises that can be provided by telecommunications (85.3%), roads (83.7%),
electricity (79%), Internet (69.8%), tax reduction/deductions (74.9%), loans (69%), and
support for property rights (63.5%) (see Table 2).
The other policies on land buying/renting, land procedures, environmental protection
regulations/assistances, fiscal fund aid, and tax exemption have scores lower than 3.5,
and they were evaluated as having an ambiguous impact on the performance of SMEs.
Among these policies, fiscal fund aid had the lowest score (a score of 3.06 and enterprise
appraisal at 20.8%).
To analyse the relationship between government policies on performance of
enterprises, the authors used regression analyses to test the hypotheses. The results
showed that all of the government policies (X1 to X13) have a weak-moderate
10 N.T. Nguyen and W. Wongsurawat
relationship with enterprise performance (X0). The test based on standardised beta
(stand. β) and adjusted R2 (adj. R2). The standardised beta ranges from 0.155 to 0.364,
with a significance level at sig. = 0.00. The adjusted R2 is rather small, ranging from
0.022 (environmental protection assistances) to 0.188 (property rights). This result shows
that most governmental support policies have a weak-moderately significant relationship
with the performance of enterprises. There are two elements with the highest relationship
level: property rights (adjusted R2= 0.118), and loans support (adjusted R2= 0.114)
(see Table 5).
Table 5 Simple regression analysis support policies with performance as dependent variable
The authors also used correlation tests between the performance of enterprises and
government support policies to find out whether there is a correlation between the
performance of SMEs and government support policies. The Pearson correlation
coefficients vary from 0.306 (property rights) to 0.155 (environment protection
assistances) with a significant coefficient level (two-tailed) of 0.000 < 0.01. The most
significant support policy to correlate with the performance of enterprises is property
rights support (X13, Pearson coefficient p = 0.346), the group of financial supports
(X3-loans, p = 0.340; X1-tax reduction/deduction, p = 0.262) and the group of
infrastructure supports (X7-telecommunications, p = 0.284; X5-roads, X6 electricity,
p = 0.276; X8-Internet, p = 0.270). The less significant support policies are
environmental protection assistances (X12, p = 0.155) and environmental regulations
(X11, p = 0.207). These results show that there is slight correlation between support
policies and performance of SMEs and they support the relationship tests (see Table 6 for
details).
Table 6 Correlation between performance and each support policy (sig < 0.01, two tailed)
Based on above results of the mean calculation, regression and correlation analysis, the
hypotheses were tested with the following results:
The impact of government policies 11
This study aimed to provide insight into the effectiveness of the Vietnamese
Government’s policies that encourage the development of SMEs and to determine which
policies are most effective. These policies can be good experiences for many developing
countries similar to Vietnam. Theoretically, the study determined the role of government
in a country in the process of transitioning from a planned economy to a market
economy. The findings can be summarised as follows:
In five groups comprising 13 support policies of the Vietnamese Government for the
development of enterprises, three groups had good, positive impacts and a relationship
with the performance of enterprises: infrastructure, finance, and support for property
rights.
• The best positive policies were the group of infrastructure supports in building and
servicing telecommunications, roads, electricity, and Internet systems. This finding
supports the viewpoint that good infrastructure helps enterprises reduce their costs of
production, services, and marketing and improve business opportunities. While the
Internet has only been available in Vietnam for a few years, it was evaluated as a
useful tool for encouraging the business of many enterprises. The research results
show that, wherever the infrastructure is well developed, SMEs have conditions in
which they can grow, which explains why SMEs concentrate in urban areas. The
results also show that Vietnam has chosen an appropriate way to focus on basic
infrastructure construction as a stimulus for the economy.
• The second group was financial support from the government. In this group, fiscal
fund aid received the worst evaluation, and tax exemption did not show a positive
impact. These results support criticisms about their excessively formal nature. SMEs
appeared to be unable to access them. The implementation of these two policies did
not have a positive impact on SMEs because there were only a very small number of
enterprises that could benefit from them. However, tax reduction/deduction and
loans support are well appreciated. These policies help reduce the financial
difficulties of enterprises when they start up, encounter crises or function in difficult
economic time periods. They make it easier for enterprises to contact banks about
loans, and this result shows a good, helpful resolution for their capital weaknesses.
Tax reduction and loan support are two basic policies that strongly impact the
activities of Vietnamese SMEs.
12 N.T. Nguyen and W. Wongsurawat
• The third group of property rights supports was also highly evaluated. The research
results agree with the theoretical viewpoint that new government laws and
regulations supporting property rights create a better environment for business.
Another important reform concerns laws regarding ownership by foreign and local
investors. Vietnam has eradicated the suspicions of business owners about
nationalisation of their property. New regulatory policies have consolidated the
confidence of businessmen, clarified the situation of SMEs and affirmed the support
of the government. The study results on Vietnamese property rights policies illustrate
the view that new laws and regulations are one reason for SMEs’ boom in Vietnam.
• The land policies were ranked by the authors of this study as poor because these
policies are not consistent, change quickly, and create difficulties for enterprises
needing land for their activities. However, the research results demonstrate that these
policies are not as poor as hypothesised because they have a neutral impact on the
performance of enterprises and have a tendency to be effective. The study also found
that the policies related to land procedures were ambiguous for the development of
SMEs. These results demonstrate that the government’s land policies have improved
in recent years and that SMEs have less pressing land needs for their business than
large enterprises, especially manufacturing ones.
• The environmental protection policy of the Vietnamese Government is one policy
that can have a negative impact on the performance of SMEs because environmental
regulations require enterprises to resolve pollution issues themselves, and the waste
treatment construction aid from the government is negligible. However, the
evaluation of enterprises about these policies was not so poor, even though
environmental protection assistances policy is ranked as one of the worst. Perhaps
the environmental laws and regulations were not enforced so the enterprises did not
feel the negative impact of these policies. This possibility has been demonstrated by
many severe environmental protection violations by enterprises in Vietnam.
The study shows that the policies on infrastructure, tax reduction, loans, and property
rights have a positive impact on and relationship with the performance of SMEs, with the
effects of loans and property rights supports being more evident. The other policies on
land, environmental protection, tax exemption, and fiscal fund aid have an ambiguous
impact and a slight relationship with the performance of enterprises, for which fiscal fund
aid and environmental protection assistances policies are rated the lowest.
The research results demonstrate that loans and property rights policies have the
greatest effect on the performance of SMEs. Concentrating government assistance in
infrastructure, property rights, and financial supports is a wise solution for helping
enterprises develop. The remaining policies are needed, but the government needs to
determine why they are ineffective, so it can revise, correct or reject them in a timely
manner. According to the results, the government needs to calculate the effectiveness of
tax exemptions and fiscal fund aid support because the amounts are small and difficult to
access. Environmental protection policies are also a problem in Vietnam. The enterprises’
evaluations demonstrating their neutral impact on SMEs may be a warning regarding the
non-compliance of environment regulations and their ineffectiveness. Authorities should
build waste treatment plants and apply genuine environmental support policies to SMEs.
Land access is still evaluated as rather low, and the government should innovate much
more in this field. A commercial land market, accepted land ownership, and innovative
The impact of government policies 13
land policies are solutions to land access for enterprises. The authors of this study feel
that these results will be helpful for policy maker’s central and provincial governments.
In five policies groups, the finance and property rights are proved that they have
strongest relationship with the performance of SMEs. The finance support (loan policy) is
rather clear in many countries that they are very helpful for enterprises development; but
property rights policies have strong relationship with the performance that may appear in
communist countries or in countries which lack an effective legal system.
Although the survey was implemented in five provinces in southern Vietnam, the
results of the analysis for each province are similar. The main limitation of the current
work was a lack of data to explore the situations in the north and central provinces of the
country.
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