Kimberly J.

Henry
Palm Bay, FL 33020 | 754-246-2686 | joanhenry754@gmail.com | linkedin.com/in/kimberly-henry-273b60172

Objective
To be a part of a company where my experience and work ethics will help me grow.
Education
BROWARD COLLEGE

 Associates of Science Degree

Major: General Education Minor: Early Childhood Education
SHERIDAN TECHNICAL COLLEGE

 Medical Administration Specialist

 Information Technology  Medical Law

 Effective Communication  Medical Billing Coding and Reimbursement
 Electronic Health Records Software SimChart

CERTIFICATIONS AND LICENSING
 240 Health and Accident Insurance  Infant and Toddler Specialization
 AHIP Certification  Preschool Specialization
 Health Unit Coordinator  Child Care Center Management Specialization
 Florida Child Care and Education Program
Director Credential

Skills & Abilities

COMPUTER KNOWLEDGE
 Efficient in Microsoft Office, Data Entry, Five9, Brokerage Builder, Lotus Notes, Billing/ Coding, Outlook.
SALES
 Several years of experience in call center environments selling, up-selling, adhering to HIPPA, completing
applications, credit card transactions and providing services in individual Medicare, Dental and Vision
insurance.
COMMUNICATION
 Experience as a licensed Customer Service Representative with building rapport with individuals regarding
their needs, submitting grievances and complaints and handling individuals’ concerns.
Experience
CONTACT TRACER (TEMP) |FLORIDA DEPT. OF HEALTH | MAY 2020- PRESENT
 Contact individuals to advised of test results or to advise them they have been in contact with a potential
carrier.
FOUR YEARS OLD TEACHER | LIL’ RASCALS | MARCH 2020 – MAY 2020

 Create curriculums, provide safe and clean environment, building an atmosphere of fun.
VPK TEACHER | KIDS IN DISTRESS | APRIL 2019- FEBRUARY 2020

 Invent new ways of learning, produce curriculums, provide secure and sanitary environment, building an
environment of enjoyment.