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TRICIA HEATON

TRICIA.HEATON16@GMAIL.COM
1669 WEST IDLEWOOD DRIVE, TWINSBURG, OHIO 44087
(330)603-1330

Career Objective:
To obtain a long-term position with an organization that values confident self-starters and places a high
value on integrity and personal growth.

PROFESSIONAL EXPERIENCE:
INTERN, COMMUNITY ASSESMENT TREATMENT SERVICES; FEBUARY 2019- CURRENT
Conducted various tasks in the center such as assessment, groups and treatment plans, case
management and discharges.

TARGET, Sales Associate


May 2018 -Present
Golden Link Blvd.
Macedonia, Ohio
 Ensure customer has a great experience as they shop.
 Promote special projects and services, such as displays
 Active team member with excellent problem-solving skills

TRANSPORTATION SECURITY OFFICER,


DEPARTMENT OF HOMELAND SECURITY; AUGUST 2011-AUGUST 2016
 Solving critical security issues with a diverse clientele
 Checking passengers and planes for any possible threats.
 95% accuracy in detection of threats during testing
 B.D.O. Special training as a Behavioral Detection Officer (detecting unusual behaviors)
 Trained to detect human trafficking

EDUCATION
ANTICPATION OF GRADUATION, MAY, 2020
ASSOCIATE OF APPLIED SCIENCES IN
HUMAN SERVICES
A GPA 0f 3.65 and a member of The Honors Society.
Specializing in the chemical dependency field.

DECEMBER, 2012
ASSOCIATE IN SMALL BUSINESS
MANAGMENT, UNIVERSITY OF AKRON
SKILLS
 Interpersonal skills: Work well with others with  Training: Multiple classes on
an emphasis on sensitivity and empathy communication, human needs and
 Organizational skills: Able to multitask, handle behavioral detection.
details as well as punctual.  Time management skills
 Ethics trained in business law and human  Accounting knowledge
services  Chemical Dependency Counselor Assistant
 Familiar with Relapse Prevention, Thinking for a (CDCA)
Change program
 Phi Beta Kappa Honor Society

PERSONAL THOUGHTS
I believe we all have a purpose and we all have dreams. I take pride in helping individuals find what they
need to have a healthy successful life.

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