PMP Practice Questions

Attentian PMP Certification students: Materials in this

practice PMP exam are based on the text, A Guide to the
Project Management Body of Knowledge (PMEOK® Guide),
Sixth edition, Project Management Institute, Inc. 2020

1. Vocal inflection accounts for how much

understanding of verbal communication?
a. 55 percent
b. 38 percent
c. 100 percent
d. 7 pereent
2. On your current project, EV = $45,000, AC = $50,000,
PY = $40,000. What is the schedule variance as a
percentage of the work accomplished al this point in
time?
a. -90%
hb, +90,5%
c.-B5%
d, +88.8%

3, During the Executing and the Monitoring and

Controlling phases, project managers frequently
engage in replanning activity due to discovery or a
change in customer needs. The term used to describe
this process Is called?
a, Regression testing
b. Progressive planning
c. Progressive elaboration
d, Project elaboration
4. One of your project team members approached you
visibly upset. Il appears the team member overheard
a director and another project manager discussing an
apparent scheme to defraud the company. What is
the FIRST thing that you shauld do as the project
manager?
a. Validate and substantiate the claim

b. Inform human resources of the attempted

fraud
c. If the breach is serious enough, inform local
law enforcement. You are protected by
whistleblower statutes

d. Casually mention the details of the attempted

fraud to the other project manager to see if it
elicits a response

5. The project has been running smoothly, initiation

phase is complete and the team is working on all
aspects of planning. You had meetings with
slakeholders several times to collect requirements
and as a result, requirements documentation is
almost complete, as are high-level and detailed
design documents. As construction begins on the
project, several stakeholders have indicated the need
for changes to the requirements set. They are
claiming these elements were missed in the initial
requirements collection process, and they want you
fo add these elements to the project immediately. You
perform an impact assessment and get it back to
them only to hear that they are not going to allow any
changes in the project budget or the timeline to
complete these additional elements. What is the
most effective tool that you could use to prevent this
instance of scope creep?
a. Change control system
b. Configuration management system
c. Murder Board
d. Work Authorization System

6. Which type of procurement document is most

appropriate for a cost reimbursable contract?
a. IFB (invitation for bid)
b. RFP (request for proposal)
c. RFB (request for bid)
d, RFQ (request for quote)
 ¥. Your vendor just shipped you 100,000 parts. What is
the best quality tool to use given that you do not have
the time or the workers available to check each part?
a. Pareto Chart
b. Statistical Sampling
c. Control Chart
d. Scatter diagram

8. One of the risks identified in the project's risk register

has a probabilily of 85%. As the project manager whal
would you do first upon making this discovery?
a. Make the risk a #1 priority in the risk register
b, Move the 'risk’ to the issue log
c. Risk dala validation
d. Raise a red jeopardy on a stoplight report

9, You have just created the scope management plan

for your current project. As the project manager, what
is the next thing that you should do?
a. Sit down with your customer to perform a risk
assessment
b. Ask your customer about their wants and
needs for the project

c. Determine the detailed scope of the project

d. Create a detailed work breakdown structure
that details all the work packages for the
project

10. Stakeholders are generally classified based on their

7

a. Impact, influence, urgency

b. Influence, immediacy, interest
c. Power, impact, interest
d. Interest, influence, involvement
11. The mechanical engineering manager has reported lo
you, a PMP, that the work due at the end of this week
is going to be two weeks late. Your manager has
requested thal you do not report this to senior
management. What does the PMI Code of Ethics
require you to do?
a. Because the manager is a friend, you do not
report the slip, and help him get the work back
on schedule.
b. Bury the issue in a revised status report that
does not show the work slippage clearly.
c. Report the status accurately.
d. Wait until the work is completed; then report
the slippage. At that point it's a fait acomplis.

12. One of the goals of your current project is to

automate a current process that is currently done
manually. What is the best quality tool to use in this
situation?
a. Flowchart
b. Histogram

c. Cost-benefit analysis
d. Cost of quality

14. The buyer has established a CPFF vehicle for the

current procurement activity. What is the buyer most
concerned about?
a. Risk

b. Cost
c. Specifications
d. Vendor expertise
14. Which of the following statements about earned
value is true?
a. Actual cost can never exceed eamed value

b. Planned value can never exceed earned value

c. Planned value can never exceed actual cost

d. Expected price can never exceed eared value

15. A Project Manager is using PDM to perform critical

path analysis. The network diagram ts represented as
shown using below. Which of the following represents
the path:

none
Ic > none
iB 2 A
D i C
IE 3 none
IF 5 E
1G 3 DF
IH 1 DF
l 2 B,G

Rp HI
a. ABIR

b. CDHR

c. CDGIR
d. EFGIR
16. For the sequence diagram in question 15, what is the
float of activity B
a.2
b. 3
c.5
d.6
17. For the sequence diagram in question 15, what is the
float of activity H
a. 2

b.3
c.4
d.6

18. According to PMI, the PMO is not responsible for...?

a. Centralized and coordinated management of
projects
b. Providing accurate reporting of project metrics
c. Helping to align projects with the strategic
goals of the organization
d. Administrative support, project methodologies,
and policies
19. You decide to conduct a quality audit of the cryogenic
capable hardware being manufactured by your
company during project execution. The quality audit
will identify all of the following, except...?
a. Whether the planned quality process and
standards were followed by the project team
b. Whether the product will be formally accepted
by the sponsor
c. Whether the product is fit for use
d. The improvement opportunities for the
existing product

20. Which of the following statements about risk is the

most correct?
a. All risks should be avoided
b. Accept only the risks for which you can
purchase insurance
c. If the project has no risk, itis not really a
project

d. Only accept projects with upside risks

21. You have determined your project will optimistically
take 24 weeks to complete, with a most likely
completion date of 36 weeks and a pessimistic
completion date of 72 weeks. Based on this three
point estimate what is the likely completion timeline
for the project?
a. 38.4 weeks
b. 39.6 weeks
c. 40 weeks
d. 42.4 weeks

22. The five elements of the sender-receiver model in

communications are ...?
a. Encode, filter, feedback, medium, noise
b. Encode, decode, feedback, filter, noise
c, Encode, message and feedback, medium,
noise, decode
d. Encode, message, recode, medium and noise,
feedback

23. The two basic standards that define the PMI Code of
Ethics and Professional Conduct are:
a. Government and Industry
b. Anticipated and required
c. Aspirational and mandatory
d. Intended and compulsory

24. ASIPOC diagram is a type of...?

a. Checklist
b. Run Chart
c. SPC chart
d. Flowchart
25. You identified the possibility of several high-impact
risks on your current project at the last stakeholder
meeting. A senior VP was in attendance and
immediately announced, “We're looking for ‘can-do’
people for this project. If you can't handle it, I'll find
someone who can!" What would be the best response
to this statement?
a. Immediately resign from the project, stating
that the VP himself constitutes the largest risk
on the project
b. Offer to discuss the VP's concerns, offline
c. State that the risk assessment is necessary
to
help ensure the success of the project
d. Tell the VP that you are simply following what
PMI recommends and that it is not mandatory

26. If you add two more people to a team of five people,

how many additional lines of communication will be
created?
a.15
b. 10
c.11

d.4

27. The life cycle of a product or service begins with...?

a. An assessment of the business need and
benefit to the organization
b. The manufacturing of a product or service
c. The identification of stakeholders
d. The development of the project scope
statement and work breakdown structure
28. An approved change request just increased the scope
of your project. This could result in all of the following
except?
a. A change to the scope baseline
b. A change to a new project manager
c. A change to the cost baseline
d. A change to the schedule baseline

29. The essential difference between cost and price is...?

a. Price includes cost-of-living adjustment and
cost does not
b. Cost is the expenses incurred by the project;
price is what the customer is charged for the
work
c, Price minus cost equals the benefit cost ratio
(BCR) for the project
d. Cost is what the customer is charged for the
project work; price is based on the retail value
of the project work

30. Which of the following would be least important on

the risk register?
a. Risk owner
b. Who identified the risk

c. Triggers
d. Residual and secondary risks
31. A finish to finish relationship is defined as which of
the following?
a. Both activities have to finish at the same time
b. The predecessor has to finish before the
successor can finish
c. Both activities are on the critical path
d. The predecessor has a defined lead while the
successor has a defined lag

32. Which of the following best describes a stakeholder?

a. Someone who is thinking about buying your
product
b. A reviewer of your product in an industry trade
journal
c. A project team member
d. The CFO in another division of your company

33. In the Influence/Impact grid, the best management

technique for stakeholders who are high in influence
and high in impact is to...?
a. Keep satisfied
b. Monitor
c. Manage closely

d. Keep informed
34. Senior management brought you in to run a project as
an ‘execution project manager. The timeline and the
budget were already established by senior
management and you have been asked to simply
bring the project in on time and on budget. You do a
thorough examination of the project parameters and
discover that there is no way the current project can
be completed for the budget and the time allotted. In
fact, your calculation shows the project will cost 40%
over the authorized budget and will take six months
longer to complete. What should you do?
a. Give management a realily check, offer some
recommendations, and ask them how they
would like to proceed
b. Agree to the current project parameters and
look for ways you can fast-track the project
c. Refuse to take on the project as the deliverable
dates and dollars are not realistic
d. Negotiate for a reduced scope to bring in the
project on time and on budget

35. The quality control team has raised concerns about

the quality of the output of a specific manufacturing
process consisting of 3 steps. The quality control
team leader reports that there is a 99% probability
step #1 will produce a defect free part, a 98%
probability that step #2 will produce a defect free part
and a 96% probability step #3 will produce a defect
free part. At the end of the third step, what is the
approximate probability that an article chosen at
random will be defect free?
a. 99%

b. 93%
c. 91%
d. 96%
36. The ability of the project manager to expend funds
and allocate resources on a project is a function of?
a, The charter
b. The organizational structure
c. Correct project management principles
d. The responsibilities of the PMO

37. Reward power means that the project manager can

issue rewards. Examples of rewards can include
bonuses or comp time. PMI regards reward power
as...?
a. One of the worst forms of authority
b. Unimportant
c. One of the best forms of authority
d. Subject to frequent misuse

38. Your customer is having difficulty verbalizing the

requirements for the upcoming project. The key
stakeholder has stated to you "We want it to work
sorl of like this - | can't really describe it but I'll know it
when | see it...” In this instance, what would be the
most effective project lifecycle to implement?
a. Sequential
b. Overlapping
c. Waterfall
d. Iterative

39. What costs are the most important costs that need to
be considered when making a purchase decision for a
product or service?
a. All development costs
b. The purchase price
c. The life-cycle costs
d. The purchase price + failure costs

40. Which of the following is not a leadership style in the

Hersey/Blanchard situational leadership model?
a. Telling
b. Facilitative
c. Dictatorial
d. Coaching
41. You are assessing two projects for risk. Project #1
has a most likely duration of 95 days with a standard
deviation of 10 days, and Project #2 has a most likely
duration of 110 days with a standard deviation of 5
days. All of the following statements are true
except...?
a. Project #1 is nskier than Project #2 because
its standard deviation is larger
b. Project #2 is riskier than Project #1 because
its most likely duration is longer
c. The maximum possible duration of Project #1
estimated at a 99 percent probability is longer
than the most likely duration of Project #2
d. Both projects can potentially be completed
within 105 days.

42. Rolling wave planning is. -

a. Planning near term work in detail

b. Critical chain project management

c. Critical Path method

d. Precedence diagramming

43. To understand the requirements for the product of

your current project, you have conducted a systems.
analysis, a requirements analysis, a product
breakdown and a value analysis. These activities
define what is known as a_?
a. Product verification

b. Process analysis
c. Product analysis
d. Scope verification

44. The risk register usually includes all of the following,

except..?
a. List of risks
b. Events and Impacts
c. List of potential risk responses
d. Risk breakdown structure (RES)
45. The Monitoring and Controlling phase of project
management involves measuring your performance
against the plan, looking for changes and variances,
and how to bring future performance in line with the
project plan. Which term best describes this type of
action?
a. Iterative actions

b. Defect repairs
c. Responsive actions
d. Corrective actions
46. The purpose of a change request resulting ina
recommended preventive action is to...?
a. Improve SPI
b. Improve project flexibility
c. Increase the probability of a negative CPI
d_. Reduce the probability of future negative
performance

47. All of the following statements about change are true

except.?
a. The project manager can approve or reject any
or all change requests

b. A change in any one Knowledge Area can

impact all the other Knowledge Areas
c. A delay in implementing a critical CR can
negatively affect time, cost, or the feasibility of
a change
d. An impact assessment of a change request
must be documented
48. What do confronting, compromising, and forcing all
describe?
a. Team building activities
b. Temporary solutions to project issues
c. Negotiation tactics
d. Conflict resolution techniques

49, Project managers are frequently performing activities

to contro! the budget, timeline, output and
deliverables on a project. What does PMI mean by
‘control’?
a. Predictable and repeatable processes
b. Meeting quality standards
c. Conforming to requirements and meeling
stakeholder expectations
d. Comparing actual performance to planned
performance and recommending corrective
action

50. You are thinking of purchasing a software product

from a relatively young organization - they have been
in business less than two years. This is a cutting edge
financial product that would put you at least 18
months ahead of all competitors in your market
space. However, your concem is thal if you purchase
software from them, there is a possibility that they
may go out of business and you would lose the
investment in the software. You ask the company to
outright purchase the software code, but the
company has rejected this as an option. Whal is your
best option moving forward if the company's
survivability is an issue?
a. Contract it as a work made for hire
b. Set up a code escrow arrangement
c. Offer to buy the company
d. Look for viable allernatives
51. You are the Project Manager of ABC project. There
was a conflict between two key project members. The
three of you meet and decide to use compromise as
the conflict resolution technique. Compromise
generally leads to
a. Win-win situation
b. Win-Lose situation

c. Lose-Lose situation

d. None of these

52. The Procurement Statement of Work is an output of

which of these processes?
a. Plan Procurements
b. Conduct Procurements
c. Control Proacurements

d. Close Procurements

53. Which of these is a tool for Develop Project Charter

process?
a. Project selection methods
b. Project management methodology
c. Expert Judgment
d. Earned Value Technique

34. Which of the following best describes the purpose of

a war room?
a. A war room is used for meetings between the
Project Manager and the customer.
b. A war room is used far important meetings
between the Project team and the senior
management.

c. A war room is used for collocation

d. Whenever there is a resource conflict between

different Project Managers, they meet in a war
room.
55. You are the Project Manager of a project involving
designing a computer system. Your team members
follow what you tell them because you have the
authority to provide negative feedback in their
performance appraisal. This is an example of which
type of power?
a. Coercive
b. Referent
c. Formal

d. Reward

. Cost baseline is usually represented using which

curve or line?
a. a Slanted line

b. an S-curve

c.aZ curve

d. a PO curve

of. You are in the process of Source Selection for a

contract for your project. You are planning lo use
weighing process for source selection. There are four
vendors being considered. There are two deciding
factors price (weightage 40), quality (weightage 60).
The scores of four vendors that your team has
computed are displayed in the table below. Which
vendor among these four should be chosen?
Vendor scores

Price : “s i |
(Quality]12 (10 8 11

a. Vendor 1

b. Vendor 2
c. Vendor 3
d. Vendor 4
58. Which of the following indicate that the project is
doing well? Select the best option.
a. A negative Cost Variance
b. An SPI of less than one
c. Anegalive Schedule Variance
d. A CPI of greater than one.

59. You are performing Earned Value Reporting for your

project. The projects CPlis 0.9 and the budget at
completion is one thousand dollars. What is the
estimated cost at completion?
a. Nine hundred dollars
b. One thousand one hundred and eleven dollars

c. One thousand dollars

d. One thousand and one hundred dollars

60. You are working on a project to build a bridge. You

have reached the planned half way mark. The total
planned cost at this stage is five hundred dollars. The
actual physical work that has been completed al this
slage is worth $400. You have already spent one
thousand dollars on the project. What is the CPI?
a. 0.8
b. 1.2
c. 0.5
d. 0.4
61. You are working on a project to build a bridge. You
have reached the planned half way mark. The total
planned cost al this slage is five hundred dollars. The
actual physical work that has been completed at this
stage is worth $400. You have already spent one
thousand dollars on the project. What is the Schedule
Variance?
a. -100
b. 100
c. -600
d. 600

62. John needs to visit many countries as part of his job.

He has learned that he needs to avoid being ethno-
centric. What does ethnocentrism mean?
a. Not being friendly to strangers
b. Unable to get adjusted to the food of a new
place
c. Belief that ones culture is superior to others.
d. Initial shock of landing in a new country.

63. You are planning to use a screening system for

source selection process to select a vendor for
supplying food for your company? Which of these is a
good example of a screening system?
a. You interview all the vendors and decide based
upon the interviews.
b. You negotiate with all the vendors and select
the one that provides the best price.
c. You only consider those vendors who have
revenue of ten million dollars in the last
financial year.
d. You select the vendor who responds first to
your advertisement.
64. Which of the following is not an input to the Conduct
Procurements process?
a. Source selection criteria
b. Make-or-buy decisions
c. Organizational process assets

d. WBS

65. You are using control charts to perform quality

control. Which of these situations does not indicate
thal the process is oul of control and an assignable
cause needs to be assigned. Assume that the control
limits have been set to three sigma.
a. One of the point is more than the mean +
(3*sigma)
b. Two points together are more than mean +
(2*sigma), but less than mean + (3*sigima)
c. Seven points together are on one side of the
mean.
d. Six points together are on one side of the
mean.

66. You are the Project Manager of a car manufacturing

company. As part of Quality Control you decide to
check only 5% of the cars assembled for
environmental check. Which technique are you using?
a. Pareto Diagram
b. Control Charts
c. Statistical Sampling
d. Sample Selection
67. Which of the following is a true statement about
risks?
a. If a risk is identified in a risk response plan,
then that means that risk has already
happened.
b. Once a risk has happened, you refer to the risk
management plan to determine what action
needs to be taken.
c. Arisk that was not planned but has happened
is called a trigger.
d. Risk identification happens in all the phases of
the project.

68. Which of the following is not true about the Close

Project or Phase process?
a. Contract closeout must be performed after the
Administrative Closeout.
b. The risk is the lowest at this stage of the
project.
c. The probability of completion is the highest at
this stage of the project.
d. Stakeholders have least amount of influence
at this stage.

69. Which of the following is an output of the Identify

Risks process.
a. Lessons Learned
b. Checklists
c. Risk Register
d. SWOT Analysis

70. In which process of the Project Risk Management

knowledge area are numeric values assigned to
probabilities and impact of risks
a. Perform Qualitative Risk Analysis
b. Perform Quantitative Risk Analysis
c. Perform Numeric Risk Analysis
d. Plan Risk Response
71. Your project is well underway, and the project
management plan as well as subsidiary plans have
been baselined and work Is proceeding apace. A key
project stakeholder has just approached you with a
problem: a requirement was missed by the business
In the requirements gathering process and they want
it inserted into the project plan without having to go
through the formal change request process. They
would consider it a huge favor if you did so and would
be willing to reciprocate at some later date. What
should you do next?
a. Talk to the stakeholders manager about the
stakeholder’s request for a breach in the
formal corporate change management
process
b. Since the stakeholder has key resources on
the project, it may pay off in the long run to
agree to the stakeholders request
c. Perform an impact assessment on the
requested change and submit to the CCB for
approval
d. Agree to the request only if the stakeholder is
willing to remove a less important feature of
equal effort so as not to impact the costs or
the timeline on the project

72. Expert judgment is a tool and technique of all of the

following processes except ..?
a. Identify stakeholders
b. Plan stakeholder management
c. Manage stakeholder engagement
d. Control stakeholder engagement
73. Which of these is not an example of a project?
a. Buying clothes from the store on a special
sale.
b. Planning for your friends wedding.
c. Building a bridge across the Amazon river.
d. Cleaning the office building every day.
74. Describing stakeholders based on their power (ability
to impose will), urgency (need for immediate
attention), and legitimacy (their involvement),
describes what type of grid or model?
a. Power/Influence grid
b. Salience Mode!
c. Influence/Impact grid
d. Power model

75. Which of the following best describes Plan

Stakeholder Management process?
a. Creating and maintaining relationships
between the project team and stakeholders
b. Preventing negative stakeholders from
derailing theproject
c. Striking a balance between stakeholder needs
and project needs
d. Focusing on from the creation of the
slakeholder management stralegy
76. A series of stakeholder meetings were called to
address the needs of stakeholders for the upcoming
project. A list of 150 requirements was drawn up.
After reviewing the list and developing a high level
estimate, the PM reported back to the stakeholder
group that due to the budget limitations on the
proyect, it would be possible to deliver only 75 of
these requirements. A new meeting was called to cull
the list from 150 to 75. The stakeholders were going
through the list, when there was serious contention
about a group of requirements. The disagreement
escalated to a shouting match, and several
stakeholders left the meeting infuriated. What risk
tool would have best prevented this situation?
a. Brainstorming
b. SWOT analysis
c. Delphi Technique
d. Nominal Group technique
f7. Project roles and responsibilities can be graphically
represented in what is called a...?
a. RBS: Resource breakdown structure

b, RAM: Responsibility assignment matrix

c. RARG: Roles and responsibility grid
d. RAAM: Random access assignment matrix
78. On your current project, you have spent a week with
the project team and the slakeholders defining the
activities that will be executed to complete the
product of the project. What is the next step you will
perform in this process?
a. Deliver an estimate on how long each activity
will take to complete
b. Work with your stakeholders to determine
what skill sets are needed to complete each
activity and who should be selected for these
jobs
¢. Determine the costs for each of the activities
d. Create a network diagram

79. While execuling the project it becomes obvious thal

you're not going to hit your end date. The project may
be delayed by at least two months. This may impact
the start date of another project that was due to start
right after yours completed. What type of float best
describes this situation?
a. Total float
b. Project float
c. Free float
d. Slack floal

80. The lowest level of the WBS

addresses__
a. Deliverables
b. Control accounts
c. Activities

d. Level of effort
81. Project Scope Management defines the work required
to complete the project successfully
a. Along with the creation of a scope
management plan
b. No more, no less
c. In the eyes of all key stakeholders
d. At least one time in each project

82. You are developing a project statement of work for

your current project. To what level of detail is the
stalement of work developed?
a. It is only as detailed as the WBS
b. Only a narrative description of products or
services
c. It is tied in lockstep with the requirements
traceability matrix
d. ls created only when the detailed scope
statement has been completed

83. Cost overruns on a project are usually caused by

some combination of the following with the exception
of?
a. Inadequate budget from management
b. Stakehalder disagreement
c. Poor technical performance
d. Scope creep

84. You are managing a project in which various

stakeholders are for or against a specific change in
the project. The best tool to identify the reasons for or
against the change is
a. Force field analysis
b. Design of experiments
c. Benchmarking
d. Statistical Sampling
85. Which of the following is not part of the Control
Communications process?
a. Issue log
b. Communication models
c. Change requests
d. Work performance information

86. Project Communications Management involves the

appropriate generation, election, dissemination,
storage, and occasional disposition of project
information. The overall focus of project
communication ts to...7
a. Ensuring that project stakeholders have been
given an opportunity for input
b. Ensuring project stakeholder expectations are
met
c. Deliver the requested information to the
correct person or group of people at the
correct time
d. Deliver the requested information to senior
management when needed

87. The manner in which individual resources, teams, and

entire organizational units behave can be described
by...?
a. Chaos theory
b. Theory Y
c. Management by objectives
d. Organizational theory
88. Your company makes a product that a potential buyer
is very interested in. After several discussions, the
potential buyer issues a letter of intent to purchase
the product within the next two months. Your
company president takes this letter of intent (LOI) to
the local commercial bank in the hopes of obtaining a
short-term loan to purchase the necessary equipment
to deliver on this potentially lucrative contract. The
bank tums him down flat, even though the seller's
finances are in good order. Why do you think this is
the case?
a. Issues with the buyer's reputation
b. The LOI is not a legal document
c. The LOI does not contain enough money to
cover the loan

d. The seller has not reached the minimum

funding limits for loans of this lype

39. What does an SPC chart set the upper and lower
control limits?
a. +/- 2 sigma
b. +/- 3 sigma
c. +/- 6 sigma
d. +/-1 sigma

90. You are dealing with the stakeholder that views your
project as a significant negative. What will you use to
help minimize negative stakeholder impact on the
project?
a. Stakeholder register
b. Stakeholder management plan
c. Risk tolerance indicator
d. Stakeholder analysis
91. The wages of hourly workers on a time and materials
project is considered a/an cost.
a. Direct/variable
b. Direct/fixed
c. Indirect/variable
d. Indirect/fixed

92. Training needs, recognition and rewards, and

regulation or contract compliance are all items that
are addressed as part of the.
a. The project charter
b. The staffing management plan
c. The project scope statement
d. The resource management plan

93. The hierarchy of needs is a motivational theory

developed by: Category Group HR
a. Herzberg
b. McGregor
c. Maslow
d. McClelland
94. You have been authorized by the contract
administrator in your organization to handle specific
changes in the contract should the need arise. The
vendor on this particular procurement has indicated a
need for a change in the current specification. You
discuss the change with the vendor, verbally agree to
it, and implement the change via the standard change
request process, as specified in the contract. At an
invoice audit several months later, the purchasing
organization refuses lo pay for the work thal was
entered in the change system. What has the project
manager forgotten to do in this instance?
a. Consult the technical team prior to
implementing the change
b. Implement a formal written change to the
contract
c. Verify that the change was within the project
manager's responsibility from the contract
administrator
d. Update the configuration documents on the
project
95. The communication plan is developed based on
which of the following elements?
a. The communications model employed arid risk
factors
b. The project's organizational structure and
extemal stakeholder requirements
c. Standard communications heuristics and
constraints

d. The project management structure and

performing team requirements
96. Validate Scope is part of what process group?
a. Planning
b. Executing
c. Closing
d. Monitoring and Controlling

97. Since you had indicated that unavailability of

resources was a risk on your project, you had a
contingency strategy in place thal allowed for a
temporary staff augmentation. Management signed
off on this approach. This risk was realized and you
implemented the contingency plan, however the new
Staff may take longer to get up to speed in the
environment than originally thought. What does this
new situation describe?
a. Residual risk
b. Risk trigger
c. Secondary risk
d, Passive risk response
98. The feature set for your company’s newest jet-ski line
contains fewer features than those normally
produced by the company. The OC manager is
discussing this with the PM and is complaining thal
the design does not meet standard company
production guidelines. His argument is that the
limited feature set is inconsistent with the company’s
established quality policy. What is the best way for
the PM to respond to the QC manager?
a. The PM states that the OC manager may have
a point
b. The PM slates that the OC manager is
confusing quality with grade
c. The PM states that the issues will be
addressed with the engineering department
d. The PM states that the QC manager is missing
the ‘voice of the cuslomer
 99. Management from the customer side wants to bring
In @ project one month earlier than they had originally
panned. Based on the current project timeline,
product testing will have to be cut short. You have
reviewed several options with the customer; they
have decided thal crashing the schedule would be the
best approach to bringing in the project earlier. As a
result of customer's decision, what is your biggest
concem using this approach?
a. Additional expense

b. Availability of additional resources to perform

testing in a shorter time frame
c. Customer buy-in
d. Developing an adequate reward system to
address the overtime that will be needed to
bring in this project one month early

100. Assessing how a stakeholder is likely to react in a

given situation is described in ______?
a. Stakeholder management stralegy
b. Stakeholder register
c. Slakeholder analysis
d. Stakeholder power/interest grid