Tourism & Empathy

RAGNA BROUWERS
TODAY

- Getting a perspective on the relation between empathy & travel

- Read article and participate in short debate
- Understanding and learning how to apply an Empathy Map
1:

Empathy can be learned and can travel helps

facilitate this learning and opens up the mind.
This leads to deep cross-cultural awareness

2:

There’s this false saying that travel opens minds,

and facilitates empathy. Travel does not
automatically open up your mind nor leads
automatically to deep cross-cultural awareness
 TOURISM & EMPATHY
In break out rooms:
Split group in 2
Group 1: Affirmative Team
Empathy can be learned and can travel helps facilitate this learning and opens up the mind. This leads to
deep cross-cultural awareness

Group 2: Opposed Team

There’s this false saying that travel opens minds, and facilitates empathy. Travel does not automatically
open up your mind nor leads automatically to deep cross-cultural awareness

PREPARATION

 Read Article in Learn (week 5 – Wednesday) (15 minutes)

 Based on article form your statement (10 minutes)
 Debate (10 minutes) )
EMPATHY MAP
CULTURAL & COMMUNITY BACKGROUND CHECK
MAP OUT ON MAP
USE THE EMPATHY MAP TO GAIN INSIGHT INTO THE PERSPECTIVE OF THE INHABITANTS OF

VLISSINGEN ON COMMUNITY BUILDING

(ASSIGNMENT 1.6A POSTER)

IN YOUR INTERVIEWS :
APPLY THE EMPATHY MAP
TO DO
1. Use empathy map to create interview questions

2. After all team members conducted the interview come together in an (online)
meeting

3. Together answer the questions:

• How did they think/feel about community building?
• What did they already know/hear about it?
• What do they already see about it in Vlissingen?
• What do they like about it?
• What were the pain points in relation to community building?
• What gains were mentioned in relation to community building?
WHEN COULD YOU USE AN EMPATHY MAP?
BENEFITS EMPATHY MAP
MORE DETAILS
https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-
users-head/