Professional Documents
Culture Documents
The term global marketing stands for a continuous effort leading to adjustment
one’s products or services so that they can be accepted on the international market.
Let’s say you’ve been selling a type of shoes locally. You know your customers,
you know how to communicate with them, you know their preferences and their
price sensitivity. But how will that all work in a global scale? Will people from
China, so much used to scrolling down, appreciate your web design? Are you
environment-friendly enough to impress a Swedish customer?
Although there are some differences between global marketing for a small business
and huge corporations, there are at least four things that these two share. The four
things that marketing always comes down to. The 4 Ps of global marketing. Let’s
break it down into more details now.
Currency. Do your research, find out how the currency works and what amounts of
money are perceived as “too much” for a product of your kind. Also, check for
other possible payments methods, such as cryptocurrencies.
Price sensitivity. This goes all the way into Hofstede’s theory of cultural
dimensions, more specifically to the dimension called masculinity. Some cultures,
such as Russia, simply care about prices less than other.
Payment methods. An extremely important aspect, yet somehow ignored by a lot
of marketers. For example, did you know that in Germany, credit card won’t be
much use to you?
Inflation. Always remember to count that one in.
Make sure your customers find what you offer
We have the what and the how much. The where (or how for that matter) should
help your new customers get your perfectly designed, precisely-priced product the
way they’re used to getting it. Are you entering a market with high smartphone
penetration? Be sure to have an app prepared for your customers. Do people in the
new country prefer shopping offline? Be sure to have better prices at your online
store so that your customers have a reason to shop there.
Also, get acquainted with what kind of delivery your customers prefer. Each
market offers a unique set of logistic companies, pick-up points and post services.
Be sure to know what choices are the best ones for your customers.
Don’t just copy-paste your web. Find out everything there is to be found out about
your future audience. Know their relationship towards risking, their approach to
hierarchical order, find their preferred tone of communication. That’ll help you
come up with tailor-made web design.
Meet not only the people, but also the habits. That’ll help you understand the
mentality of your customers and give you inspiration for special seasonal
campaigns. Also, it’ll help you avoid unpleasant culture-related faux-pas.
Always, always, always consult with a specialist. Otherwise you might end up
accidentally calling your new product a wanker.
As the first window into American-style dining for many, KFC was an immediate
hit, with lines stretching for blocks even months after the branch opened its doors.
A year later, the […] Read more
Walmart & International Marketing Strategy: What NOT to Do
If one were to nominate a poster child for international marketing failures, one
would be hard-pressed to identify a candidate more ideal than Walmart. In so many
cases over the past several decades, Walmart consistently made the wrong choices
when making an entrance into a new market. Walmart’s journeys abroad, whether
to China, Germany, Brazil or elsewhere, seem to be met with stumbles at every
step — though in many cases, the company has learned and adapted over time.
We know … It’s been a while since our last blog post roundup. But we went totally
crazy in November and filled our site with lovely and entertaining international
SEO knowledge. If you missed out on the action (Shame on you!) we’ve prepared
for your attention (Unless, you were too busy, which we understand.) our favorite
blog post picks from the previous month: