Group No: 2

Group Members:

Priyanka Sahu-B032

Teena C Antony-B051

Performance Management Case Study Progress Report

Topic: 360-Degree Feedback in Performance Management

Completed In-Progress

Introduction to 360 Degree Feedback in How GE renews Performance Management from

Performance Appraisal
Origin of 360 Degree Feedback and it’s
amalgamation into the corporate sector
Overview of GE
GE’s Real Time Performance Development
Stack Ranking to Continuous Feedback
Integrating 360-degree feedback in to performance
appraisal
The Rater Errors and bouncing back from a
negative 360 Degree Feedback

Characte Performance Criteria Manager Peers Subordinates Others

ristic
Vision
 Has developed and
communicated clear,
simple, customer-
focused vision/
direction for the
organization.
 Forward-thinking,
stretches horizon,
challenges
imagination.
 Inspires and energizes
others to commit to
Vision. Captures
minds. Leads by
example.
 As appropriate,
updates Vision to
reflect constant and
accelerating change
 impacting business.
Customer  Listens to customers
Quality and Quality assigns
Focus the highest priority to
customer satisfaction
including internal
customers.
 Inspires and
demonstrates a
passion for excellence
in every aspect of
work.
 Strives to fulfil
commitment to quality
in total
product/service
offering.
 Lives Customer
Service and creates
service mindset
throughout the
organisation.
