Professional Documents
Culture Documents
Case Lead
Name
nature of organization
location
Main issue(s) or problem(s) to be addressed
The protagonist - e.g., manager or person needing to make a decision or take action
Positioning
Target audience
Course/program for which the case is intended
Learning Objectives
Opening Paragraph
Describes the situation, space and time of the case (i.e., who, when, where, what, why, how
much)
Sets up the protagonist, problem or issue, dilemma, and action or decision required
Data Requirements and Sources of Information (for each part of the case; interviews to be
made)
Time Plan - Proposed schedule for the key steps in the process.