TRYSTAN SHEPPARD

Customer Service Rep/Sales Associate/Data Entry Clerk

123 Street St.
Oshawa, ON
trystan.sheppard@dcmail.ca
Phone Number

Customer Service Representative with Retail sales and Administrative experience. Past experience covers a range of
responsibilities including working independently, greeting and effectively communicating with customers in
assisting to find the right products in store and online, demonstrated knowledge of store items. Receiving sorting and
relabeling stock to correct currency. Proficient in most Microsoft and MacOS programs with intermediate skill.
Experience
Grocery Store – October 2020 to Present
Deli Clerk
Rotating between the Deli dept., Barbeque dept., and the Fresh2Go dept. Slicing the deli meat, preparing hot and
cold food, cleaning and sanitizing the countertops and utensils once every hour. Helping customers with any
questions or concerns regarding the department, placing orders in person or over the phone, cleaning the department
at the end of every shift which includes, cleaning and sanitization of all slicers, counters, and dishes, sweeping and
moping the floor, and organization of product.

Retail – August 2018 to December 2019

Sales Associate (Children’s department)
Keeping the floor replenished every hour when items are brought up from the stock room, the floor is clean and well
presented by folding and organizing the product in its assigned spot, helping customers with any questions or
concerns, truck shifts in the morning which includes, unboxing new product and re-pricing them then putting them
onto the floor. Giving customers feedback and help when needed, always making sure they are satisfied.

Factory -- June 2015 – September 2015

Data Entry Clerk
Entered data into computer, reported duties to HR and Manager, organized and photocopied MSDS sheets and files.

Newspaper – January 2013 to December 2013

Paper Carrier
Assembled and delivered papers, reported issues and cancellations to Whitby This Week, and went door to door of
the clients and collected money once a week. Offered a pamphlet to the ones that paid the minimum of $6 that were
administered by Newspaper Company.

Education/Certifications
Durham College
September 2018 – Present
Durham College GASC
September 2017 – May 2018

Continuing Ed.
October 2015 – December 2015
March 2016 – May 2016

Secondary School
Diploma – June 2015