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Integrity, Transparency and
Accountability in Public Administration:
Recent Trends, Regional and
International Developments and
Emerging Issues
Elia Armstrong
August 2005
United Nations
Contents
References ....................................................................................................................... 10
I. Integrity, Transparency and not limited to probity, impartiality, fairness,
Accountability in Public honesty and truthfulness."3 The need for
transparency, though not defined explicitly, has
Administration been implied in the founding documents. More
The United Nations (UN) offers a unique van- recently, the Organization has acknowledged the
tage point from which to view developments in need to foster more transparency in access to
public administrations around the globe. The information, procurement and senior level re-
consensus of its membership on the state of and cruitment.4 The Organization’s staff regulations
directions for public administration sets inter- state that “staff members are accountable to the
national norms.1 International cooperation Secretary-General for the proper discharge of
among many of the 191 Member States allow their functions”5, highlighting the importance of
the Secretariat to keep a finger on the pulse of accountability for performance.
developments around the world. Moreover, a sampling of the member countries
The concepts of integrity, transparency and turns up many abstract aspirations. For instance,
accountability have been identified by the UN in Yemen, to uphold integrity, “public servants
countries, collectively and individually, as part must neither solicit nor accept anything from
of the founding principles of public administra- their fellow citizens to perform their duties, thus
tion.2 As such, these principles need to be creating a climate of confidence in themselves
espoused and seen to be practiced by the and in the public service as a whole.” 6 In South
leadership within the UN System and in all Africa, “transparency must be fostered by
member countries. In public administration, providing the public with timely, accessible and
integrity refers to “honesty” or “trustworthiness” accurate information.”7 In the United Kingdom,
in the discharge of official duties, serving as an accountability is a standard of public life, where
antithesis to “corruption” or “the abuse of “holders of public office are accountable for
office.” Transparency refers to unfettered access their decisions and actions to the public and
by the public to timely and reliable information must submit themselves to whatever scrutiny is
on decisions and performance in the public appropriate to their offices.”8
sector. Accountability refers to the obligation on Thus at the abstract level, these principles are
the part of public officials to report on the usage co-dependent. Integrity, by requiring that public
of public resources and answerability for failing interest be paramount, provides the basis for
to meet stated performance objectives. But what transparency and accountability. Transparency
do these terms mean, in the abstract and con- without accountability becomes meaningless and
cretely, for the UN administration and for the makes a mockery of sound public administra-
administrations of its Member States? tion. Accountability depends on transparency or
In the abstract, for the UN’s own administration,
integrity has been defined as “includ(ing), but 3
UN Staff Regulations 1.2 (b)
4
UN Fact Sheet on management reform measures,
1
The consensus is expressed in the General Assembly 08/04/05: http://iseek.un.org/LibraryDocuments/734-
(GA) resolutions on Public Administration and 200504081624465908649.doc
5
Development: A/RES/49/136 of 1994, A/RES/50/225 of UN Staff Regulations 1.3
6
1996, A/RES/53/201 of 1999, A/RES/56/213 of 2002, Yemeni Civil Service Act No. 19 (1991) and By-Law No.
A/RES/57/277 of 2002 and A/RES/58/231 of 2004. 122 (1992), cited in forthcoming UN Report, Public Sector
2
The UN Charter states, “The paramount consideration in Transparency and Accountability in Selected Arab
the employment of the (UN) staff … shall be the necessity Countries: Policies and Practices
7
of securing the highest standards of efficiency, competence Constitution of the Republic of South Africa, 1996,
and integrity.” (Article 101) In addition, many Member Chapter 10, Article 195 (g)
8
States identify integrity, transparency and accountability U.K House of Commons Committee on Standards in
among core values or founding principles for their public Public Life. Seven Principles of Public Life, http://www.
administrations in their constitutions and relevant laws. public-standards.gov.uk/about%20us/seven_principles.htm
2 Integrity, Transparency and Accountability in Public Administration
having the necessary information. And trans- environmental sustainability and a global part-
parency and accountability without integrity nership for development.
may not end up serving the public interest.
To date, the world is falling short in reaching
Concretely, these concepts can be translated into these targets. Although achievement rates vary
an ethics infrastructure or a national integrity from region to region and country to country,
system of mutually reinforcing legislative South East Asia leads the pack and Africa trails.
standards, institutional structures and admini- The reasons for poor performance in achieving
strative procedures that ensure that public these goals are governance weaknesses, poverty
servants will put the interest of the public above traps—false diagnoses and unrealistic expecta-
their own.9 The Organisation for Economic tions, uneven development—access to and
Cooperation and Development (OECD) concept distribution of resources, and policy gaps.
of an ethics infrastructure is a set of rules, Included among governance weaknesses are the
institutions and practices that are in place to issues of trust in government that provides social
guide, manage and enforce good conduct in the cohesion and the existence of a national ethos
public sector. It is composed of mutually and commonly shared core values. A service-
reinforcing functions and elements to achieve oriented public sector, basic to meeting the
the necessary coherence and synergy to support MDGs, depends on the integrity, transparency
an environment to encourage high standards of and accountability of public institutions.
behaviour. The Transparency International (TI)
In the rest of this Discussion Paper, I identify
concept of a national integrity system describes
some emerging issues around safeguarding
the key institutions integral to combating
integrity, transparency and accountability in
corruption. The nine “pillars” of the system
public administrations around the world. In
include the executive, civil society, private
doing so, I will very briefly highlight some
sector, champion of reform, judiciary, en-
recent trends in the integrity, transparency and
forcement agencies, media, watchdog agencies,
accountability “movement” and broadly describe
and parliament. They affect the three spheres of
some developments at the regional and
rule of law, sustainable development and quality
international levels, focusing more on those
of life.
initiatives in which the UN has been more
More immediately, these principles can translate directly involved.
into improved lives of the poor and vulnerable.
Then can assist daily actions for achieving
internationally agreed-upon goals such as the II. Resurgence of Integrity,
outcomes of major UN conferences and Transparency and
summits, including the Millennium Develop-
ment Goals (MDGs). The MDGs are the
Accountability
concrete targets set by the international The values of integrity, transparency and
community in 2000 to halve world poverty by accountability in public administrations have
2015. The eight goals include: eradicating enjoyed a resurgence within the past three
extreme poverty and hunger, achieving universal decades or so. Sound public administration
primary education, promoting gender equality involves public trust. Citizens expect public
and empowering women, reducing child servants to serve the public interest with fairness
mortality, improving maternal health, combating and to manage public resources properly on a
HIV/AIDS and other diseases, ensuring daily basis. Fair and reliable public services and
predictable decision-making inspire public trust
and create a level playing field for businesses,
9
Ethics infrastructure is a term coined by the OECD in thus contributing to well-functioning markets
Ethics in the Public Service, Occasional Paper No. 14 and economic growth. The integrity, trans-
(1996) and National integrity system is a term coined by
Jeremy Pope and Transparency International in the first
parency and accountability of public admini-
Source Book, latest edition 2000. strations are a prerequisite to and underpin
Integrity, Transparency and Accountability in Public Administration 3
public trust, as a keystone of good governance. discussing about corruption—or the absence or
Corruption and maladministration in this context distortion of these values—was broken as public
could be seen as not only individual acts but also debates began on the problem. Mass mobile-
the results of systemic failure and indication of zations took place against corruption, voicing
“weak governance.” Publicized corruption and opposition towards its harmful effects in
administrative failure cases have had a major countries such as the Philippines, Bangladesh,
negative impact on trust in public decision- China, Brazil and Venezuela. Transparency
making. International, the global non-governmental
advocacy organization for fighting corruption,
Since the end of the Cold War, the world has
was established in 1993.13
witnessed spreading democratization, a shift in
balance between the state and market forces as Second, from the mid-1990s to 2003, the
more countries seek to integrate into global international community began to set regional
capitalism, and changes in social mores that and international standards. Often spurred by the
inevitably accompany such political and desire to create a “level playing field” in inter-
economic transformations. “The world has more national trade, some of these standards were
democratic countries and more political aimed at prohibiting bribery of foreign public
participation than ever, with 140 countries officials. These standards were introduced in
holding multiparty elections. Of 147 countries conventions such as the Organization of Ameri-
with data, 121—with 68% of the world’s can States (OAS) Inter-American Convention
people—had some or all of the elements of Against Corruption (1996), Organization for
formal democracy in 2000.”10 It can be argued Economic Cooperation and Development
that globalization, the term coined in the 1980’s (OECD) Convention Against Bribery (1997),
for describing “a new context for and a new Council of Europe’s Criminal and Civil Con-
connectivity among economic actors and ventions (1999), African Union Convention on
activities throughout the world,”11 is the main Preventing and Combating Corruption (2003)
driver of change of our times. Globalization— and the UN Convention Against Corruption
through the increasing interpenetration of (2003).
markets, the interdependence of sovereign states,
Third, the world has entered a decade
and the fostering of a civil society at the global
characterized by the need to implement and
level—is bringing home the reality of the notion,
enforce these standards and other legal and
the global community. No nation can stay an
administrative instruments. This current stage is
“island” and remain untouched. Globalization
perhaps the most daunting for public administra-
has made possible a rapid diffusion of ideas and
tion, as successful implementation and enforce-
practices, enabling the public to demand higher
ment require the introduction of new or major
standards of integrity, transparency,
modifications to existing institutions and their
accountability in the public sector.
organizational cultures. Thus all actors—
Within this context, roughly three phases in the government, private sector and civil society—
resurgence of integrity, transparency and face this challenge at all levels—international,
accountability in public administration can be national and sub-national. These trends provide
discerned from a global perspective12. First, the context for the emerging issues.
from the late 1980s into the 90s, the taboo on
10
United Nations Development Programme, Human
Development Report 2002: Deepening democracy in a
fragmented world (New York: Oxford University Press,
2002), p. 14.
11
http://www.un.org/millennium/sg/report/ch1.pdf : p. 2
12
Pope, Jeremy, forthcoming unpublished background
paper for the 6th Global Forum on Reinventing
13
Government, Dimensions of Transparency in Governance http://www.transparency.org/faqs/faqs_intro.html#faqti1
4 Integrity, Transparency and Accountability in Public Administration
sector institutional capacity to promote trans- Parties. The Convention needs 15 ratifications to
parency and accountability in financial, human come into force. An Advisory Board on
resources and information management of six Corruption shall be established within the
countries. Among and within the three areas of African Union to review implementation and
public sector management, first, the policy facilitate activities. In addition, the Southern
framework and institutionalisation of good prac- African Development Community (SADC) has
tices is the most solid in financial management, developed a programme for the implementation
followed by human resources management, then of the SADC Protocol against Corruption. The
information management. This overall finding is provisions of these African agreements are in
not surprising, given that financial management line with those of the UN Convention Against
is given the greatest scrutiny by government Corruption.
decision-makers, development partners and the
Integrity and accountability in public admini-
public at large. Second, policy frameworks seem
stration are inherent among the principles laid
to be in place for human resources management,
out in the New Partnership for Africa’s Develop-
but the information we collected show there are
ment (NEPAD), formed in 2001. To measure
still gaps between policies and daily practices.
conformity with these principles, the African
These gaps seem to vary for recruitment upon
Peer Review Mechanism was introduced in
merit to fairly and consistently applied discipli-
2003, but less than half of the 53 AU member
nary procedures. One gap in the policy frame-
states have acceded to the process. Also under
work that some countries in the sample are
the auspices of NEPAD, and in collaboration
beginning to address is the introduction of
with CAFRAD, the African Capacity Building
conflict-of-interest declarations and protecting
Foundation (ACBF) and the South African
public interest disclosures (whistleblower
Department of Public Service and Administra-
protection). Third, information management—
tion (DPSA), a project directed at documenting
some aspects of which have only been recently
and sharing experiences in public sector reform
introduced even among affluent countries—has
across Africa was launched.
the least developed policy framework. Given
that transparency is about the sharing of The project shows that although governments
information about government decisions and have different cultural, political and admini-
activities, good records management and access strative environments, they face similar ethical
to information are of interest to all segments of challenges. Their ethics management approaches
society: investors, the research and development have similar traits. High standards of conduct in
community, the media and ordinary citizens. the public service have become a critical issue
for governments in Africa. Preventing miscon-
Sub-Saharan Africa is home to many of the
duct is as complex as the phenomenon of
world’s poorest countries and is associated with
misconduct itself, and a range of integrated
endemic diseases and protracted conflicts. Two
mechanisms are needed for successful ethics
thirds of the challenges in meeting the MDGs
management systems. The interface dynamics
exist in Sub-Saharan Africa alone. In 2003, the
between the public sector and the business and
African Union (AU) adopted its Convention on
non-profit sectors have changed, giving rise to
Preventing and Combating Corruption, with 35
increasingly close forms of collaboration such as
out of 53 countries signing and nine ratifying to
public/private partnerships, self-regulation, and
date. The objective of the Convention is
interchanges of personnel. New forms of
promoting and strengthening measures to
employment in the public sector have also
prevent and combat corruption in Africa. This
emerged and had an impact on traditional
includes co-operation for anti-corruption
employment obligations and loyalties. There is
measures and the harmonization of anti-
emerging potential for new forms of conflict of
corruption policies and legislation among States
interest involving an individual official’s private
interests and public duties.
arency and Accountability in Selected Arab Countries:
Policies and Practices
6 Integrity, Transparency and Accountability in Public Administration
In addition to the instruments and initiatives etc.). Other central and northeast Asian countries
mentioned above, the Charter for the Public have recently introduced legislation and are
Service in Africa was adopted in 2001 at the 3rd setting up institutions (e.g. Mongolia, etc.).
Pan-African Conference of Public Service Mini- Now, with the recent tsunami disaster relief aid
sters. The Charter is a reference, including being given with calls for greater accountability,
fundamental principles for public administration, affected South Asian nations will have to
for signatory countries to voluntarily conform demonstrate integrity and accountability in their
their civil service laws, regulations, institutions reconstruction activities.
and practices with its provisions. The Charter
For Asia and the Pacific, rather than adopt a
incorporated the findings from a UN DESA
regional legal instrument, 36 countries com-
study in 1999/2000 that showed that, at the
mitted to the Anti-Corruption Action Plan for
national level, legislative and administrative
Asia and the Pacific, launched in 2000 and
standards for public servants were in place but
supported by the Asian Development Bank
were often outdated, not well communicated and
(ADB) and OECD. The Plan is composed of
not well institutionalized.15 The need for
three pillars: developing effective and trans-
dissemination of information, institutional
parent systems for the public service, strength-
capacity-building and training were identified.
ening anti-bribery actions and promoting
For Latin America, there is a range of countries integrity in business operations and supporting
that are now in institution building phase (e.g. active public involvement. For the public
Argentinian Anti-Corruption Unit in the Mini- service, measures to strengthen the integrity and
stry of Justice, Public Ethics Commission in competence of public officials have targeted
Brazil, etc.) while others have administrations hiring and promotion practices, remuneration,
introducing reforms in the civil service (e.g. regulation of conflicts of interest and conduct in
Mexico, Peru, etc.). The region has also recently office. Regarding the latter, conflicts of interest
witnessed some grand political corruption cases in the exercise of economic and political
such as in Peru, under the previous admini- activities, gifts and hospitality, post-service
stration. For the region, the OAS Inter-American employment, guidance and training on ethical
Anti-Corruption Convention went into force in conduct and the enforcement of codes of
1997, the first of its kind of international legal conduct have received particular attention. In the
instruments. The Convention requires its parties event that corrupt conduct has been detected,
to not only criminalize corrupt activities by measures to strengthen the confidentiality and
public officials but also requires governments to immunity for the whistle-blower as well as
take on preventive measures that safeguard impeachment procedures and limitation of
integrity and accountability. Adopted in 2003 at immunities for the offender have been
the Fifth Ibero-American Conference of advocated. The Action Plan centers around
Ministers for Public Administration and State assisting countries to build up and sustain
Reform, the Ibero-American Charter for the effective anti-corruption mechanisms.
Public Service complements the Convention by
serving as reference for countries to modernize
and professionalize their public administrations. IV. Developments at the
The Asia and Pacific region is also characterized International Level
by countries with a range of institutional On top of these regional developments, at the
development in safeguarding integrity and international level, there are greater calls for
accountability in their administrations. Some more integrity and better accountability of multi-
countries have highly developed and effective lateral organizations. For example, the UN itself
anti-corruption institutions that serve as a model is currently under investigation about its now
for other countries (e.g. Hong Kong, Singapore, defunct Iraq Oil-for-Food Programme. But
independent of this, the UN had already
15
United Nations (2000), Public Service Ethics in Africa
Integrity, Transparency and Accountability in Public Administration 7
public service values throughout the institution lack of public trust undermines and even destroys
through education, training and enforcement. political stability. And corruption remains the
Therefore, there is the need for a coalition among single most significant obstacle to achieving the
the government, the business sector and civil MDGs.
society to seek a better understanding of the needs
As mentioned above, we are just now entering a
of society.
period of real and hopefully sustained implemen-
The devastating effects of the lack of integrity, tation of many anti-corruption measures. Within
transparency and accountability—leading to cor- this context, we must not lose sight of the real
ruption and misconduct—cannot be under- investment needed in rebuilding and strengthening
estimated. Unethical practices, bribery, and fraud government institutions at both the political and
have a very real human cost—whether it be in the public administration levels. After all, the clock is
lives and health of people who are robbed of ticking as we race to reduce the misery of our
quality health care and medicines or children who neighbours around the globe, bringing hope for a
are not properly educated. The financial and even better future for all.
public safety costs of corruption are astounding. A
References
Organisation for Economic Cooperation and Development (OECD), 1996, Ethics in the Public Service:
Current Issues and Practice, Occasional Paper 14.
Transparency International, 2005 Global Corruption Report: Corruption in Construction and Post-
Conflict Reconstruction
United Nations, (2005 unpublished background paper by Jeremy Pope for the 6th Global Forum on
Reinventing Government), Dimensions of Transparency in Governance
United Nations, (forthcoming), Public Sector Transparency and Accountability in Selected Arab
Countries: Policies and Practices, Beirut.
United Nations, 2005, Public Service Ethics and Trust in Government Workshop Report, 6th Global
Forum on Reinventing Government http://unpan1.un.org/intradoc
/groups/public/documents/un/UNPAN020630.pdf