Central College of Business Management Central College of Business Management

Mid Term Examination: February 2020 Mid Term Examination: February 2020
Program: BBA Semester : V Program: BBA Semester : V
Batch : 2017 Full Marks: 60 Batch : 2017 Full Marks: 60
Subject: Business Research Methods Pass Marks: 27 Subject: Business Research Methods Pass Marks: 27
Time : 2 hours Time : 2 hours
Candidates are required to give their answers in their own words as far Candidates are required to give their answers in their own words as far
as practicable. as practicable.
Section – A Section – A
Very Short Answer Questions Very Short Answer Questions
Attempt all the questions. (2×5 =10) Attempt all the questions. (2×5 =10)
1. Who is HR manager? 1. Who is HR manager?
2. Define human resource planning. 2. Define human resource planning.
3. List out the gender issues in recruitment and selection 3. List out the gender issues in recruitment and selection
4. Define job enrichment. How it can be differentiated from job 4. Define job enrichment. How it can be differentiated from job
enlargement? enlargement?
5. List out merits and demerits of observation method of job analysis. 5. List out merits and demerits of observation method of job analysis.

Section – B
Descriptive Answer Questions
Answer any three questions. (10×3=30)
6. Explain the functions of Human Resource Management.
7. What are the challenges faced by HR Managers in today’s context
and what essential skills do they need to cope with these challenges?
8. What is job design? Explain approaches to job design.
9. What is job specification? Explain the contents of job specification
with examples.
10. What is human resource inventory? Explain about Human Resource
Information System & its benefits in details.
Section – B
Descriptive Answer Questions
Answer any three questions. (10×3=30)
6. Explain the functions of Human Resource Management.
7. What are the challenges faced by HR Managers in today’s context
and what essential skills do they need to cope with these challenges?
8. What is job design? Explain approaches to job design.
9. What is job specification? Explain the contents of job specification
with examples.
10. What is human resource inventory? Explain about Human Resource
Information System & its benefits in details.

Group - C
Case Analysis
10. Read the following case carefully and answer the questions
given at the end of the case.
Tesco is the biggest private sector employer in the UK. The company
has more than 360,000 employees worldwide. In the UK, Tesco stores
range from small local Tesco Express sites to large Tesco Extras and
superstores.
Group - C
Case Analysis
10. Read the following case carefully and answer the questions
given at the end of the case.
Tesco is the biggest private sector employer in the UK. The company
has more than 360,000 employees worldwide. In the UK, Tesco stores
range from small local Tesco Express sites to large Tesco Extras and
superstores.
Around 86% of all sales are from the UK. Tesco also operates in 12
countries outside the UK, including China, Japan and Turkey. The
company has recently opened stores in the United States. This
international expansion is part of Tesco’s strategy to diversify and grow
the business.
In its non-UK operations Tesco builds on the strengths it has developed
as market leader in the UK supermarket sector. However, it also caters
for local needs. In Thailand, for example, customers are used to
shopping in 'wet markets' where the produce is not packaged. Tesco
uses this approach in its Bangkok store rather than offering pre-
packaged goods as it would in UK stores.
Tesco needs people across a wide range of both store-based and non-
store jobs:
 In stores, it needs checkout staff, stock handlers, supervisors as
well as many specialists, such as pharmacists and bakers.
 Its distribution depots require people skilled in stock
management and logistics.
 Head office provides the infrastructure to run Tesco efficiently.
Roles here include human resources, legal services, property
management, marketing, and accounting and information
technology.
Tesco aims to ensure all roles work together to drive its business
objectives. It needs to ensure it has the right number of people in the
right jobs at the right time. To do this, it has a structured process for
recruitment and selection to attract applicants for both managerial and
operational roles.
1. What can be the best recruitment process for Tesco in this
situation?
2. Interpret your suggestion for selection of employees in such
huge store.
3. Identify the factor that may affect the recruitment process.
*ALL THE BEST*
Around 86% of all sales are from the UK. Tesco also operates in 12
countries outside the UK, including China, Japan and Turkey. The
company has recently opened stores in the United States. This
international expansion is part of Tesco’s strategy to diversify and grow
the business.
In its non-UK operations Tesco builds on the strengths it has developed
as market leader in the UK supermarket sector. However, it also caters
for local needs. In Thailand, for example, customers are used to
shopping in 'wet markets' where the produce is not packaged. Tesco
uses this approach in its Bangkok store rather than offering pre-
packaged goods as it would in UK stores.
Tesco needs people across a wide range of both store-based and non-
store jobs:
 In stores, it needs checkout staff, stock handlers, supervisors as
well as many specialists, such as pharmacists and bakers.
 Its distribution depots require people skilled in stock
management and logistics.
 Head office provides the infrastructure to run Tesco efficiently.
Roles here include human resources, legal services, property
management, marketing, and accounting and information
technology.
Tesco aims to ensure all roles work together to drive its business
objectives. It needs to ensure it has the right number of people in the
right jobs at the right time. To do this, it has a structured process for
recruitment and selection to attract applicants for both managerial and
operational roles.
4. What can be the best recruitment process for Tesco in this
situation?
5. Interpret your suggestion for selection of employees in such
huge store.
6. Identify the factor that may affect the recruitment process.
*ALL THE BEST*