Chatbot Customer

Hi

9738168313

Please select a division from the options below

Type 1 for Appliances like Refrigerator, Washing

Good morning!
Machine, Welcome to
Air Conditioner, ABCFreezer,
Deep WhatsAppetc Service
Support.
Type 2 for Furniture from ABC Interio
Type 3 for ABC Locks and Architectural Fitting Systems
You
Typecan now
4 for Home Lockers, Institutional Safes & Vaults
ü Book
and a fresh Security
Electronic service request.
Products
ü Know the status of an already registered request.

Please enter your mobile number to proceed.

1
Please select a product from the options below
1
Type 1️⃣ for Refrigerator
Type 2️⃣
Please for Washing
select services Machine
required
Type 3️⃣ for Air Conditioner
Type 4️
Type 1⃣forfor Microwave
Registering New Repair Request
Type 5️⃣ for Deep Freezer
Type 2 for Installation & Demonstration Request
Type 6️
Type 3⃣forfor Dishwasher
Routine Preventive Service Request
Type 7️⃣ for Air Cooler
Type 4 for Tracking the Status of Your Previously
Type 8️⃣Service
Booked for Viroshield
Request
Type 9️⃣ for Chotukool / Qube
Type 1️⃣0️⃣ for Water Purifier

1
Please describe your issue (max 20 characters)
no cooling

Please enter the OTP sent on your mobile number.

(type 'Resend' if you did not recieve the OTP)

2132
Please enter your Title

Type 1 for Mr.

Type 2 for Ms.
Type 3 for Mrs.
Type 4 for M/S

1
Please enter your First Name
ABC
Please enter your Surname
Fernandes
Please enter your e-mail ID

test@test.com
Please enter your Address
Vasco, Goa
Please enter nearby Landmark
Lapaz Hotel
Please enter your Pincode
403802
Please enter mobile number on which service-related
updates are to be sent.

9738168313
Please enter alternate mobile number.
8208814793

Your request is booked successfully.

Thank you for reaching out to us.
Your service number is: N0110620236
(if theremention
Please is no response
thistoasthis for > 5 mins)
reference
All updates related service for future
order will updates.
be
communicated
Your to you by SMS.
Your session has ended as we have not received any
CSN is: 218
input
Please from you.this with technician if completely satisfied
share
Please call our Customer Care number at
with service
1800 209 andforhygiene
furthercare.
Please call5511
our Customer assistance,
Care numberorattrack
1800your
209
service request on our
5511 for further assistance. website www.ABCsmartcare.com

It was a pleasure assisting you.

Comments API
 Chatbot

Please select a division from the options below

Please select a product from the options below
Type 1 for Appliances like Refrigerator, Washing Machine, Air Conditioner, Deep
Good morning!
Freezer,
Type 1️⃣etc
for Refrigerator
Type
Type 2⃣
2️forfor
Furniture
Washing from ABC Interio
Machine
Welcome
Type 3⃣ to
forfor
ABCABC WhatsApp Automated Fitting
Chatbot Service Support. .
Type 3️ Air Locks and Architectural
Conditioner Systems
Type
Type 4⃣
4️forfor
Home Lockers, Institutional Safes & Vaults and Electronic Security
You can
Products now Microwave
5️⃣ for
TypeBook Deepservice
a fresh Freezerrequest.
6️⃣ for
TypeKnow Dishwasher
the status of an already registered request.
7️⃣help
TypeGet for Air Cooler
related to sales and service enquiries
Type 8️⃣ for Viroshield
Type 9️⃣
Please for Chotukool
enter your mobile/ Qube
number to proceed.
Type 1️⃣0️⃣ for Water Purifier

Please select services required

Type 1 for Registering New Repair Request

Type 2 for Installation & Demonstration Request
Type 3 for Routine Preventive Service Request
Type 4 for Tracking the Status of Your Previously Booked Service Request

Would you like to watch Self-help / Do-It-Yourself videos?

Type 1 for Yes

Type 2 for No

Please enter Type of Product

Type 1 for Direct Cool / Single Door

Type 2 for Frost Free / Double Door
Type 3 for Bottom Mount Refrigerator
Type 4 for Side by Side

Please select Product Model

Type 1 for Edge Duo

Type 2 for Edge Pro
Type 3 for General Information

Please find the video to the Requested Remote Assist

Was the video helpful?

Type 1 for Yes

Type 2 for No

If video was helpful//

Thank
If videoyou
notfor reaching out to us.
helpful//
For
We more information
are going on ABC
ahead with Appliances,
a new pleasebooking
service request visit ourtowebsite
address this concern.
www.ABCappliances.com

Please call our Customer Care number at 1800 209 5511 for further assistance.
 Customer Comments

8208814798

for options 2 & 3

This option not to be allowed for Water
Purifier. Continue to new call booking flow if
Water Purifier is selected.

No // Flow to continue for new call booking

Yes //

Refer links here

1

1
1 Message to pop up after 4 mins

If 1, next message

If 2, proceed with new call booking flow from OTP

Step
 Chatbot Customer

8208814798

Please select a division from the options below

Type 1 for Appliances like Refrigerator, Washing Machine, Air

Good morning!
Conditioner, Deep Freezer, etc
Type 2 for Furniture from ABC Interio
Welcome
Type 3 forto ABC
ABC WhatsApp
Locks Automated Fitting
and Architectural Chatbot Service Support. .
Systems
Type 4 for Home Lockers, Institutional Safes & Vaults and
You can now
Electronic Security Products
Book a fresh service request.
Know the status of an already registered request.
Get help related to sales and service enquiries

Please enter your mobile number to proceed. 1

Please select a product from the options below

Type 1️⃣ for Refrigerator

Type 2️⃣ for Washing Machine
Type 3️⃣ for Air Conditioner
Type 4️⃣ for Microwave
Type 5️⃣ for Deep Freezer
Type 6️⃣ for Dishwasher
Type 7️⃣ for Air Cooler
Type 8️⃣ for Viroshield
Type 9️⃣ for Chotukool / Qube
Type 1️⃣0️⃣ for Water Purifier

any option

Please select services required

Type 1 for Registering New Repair Request

Type 2 for Installation & Demonstration Request
Type 3 for Routine Preventive Service Request
Type 4 for Tracking the Status of Your Previously Booked Service
Request
Type 5 for Enquiries Related to Purchase

5
Please select assistance required
1&2, email and SMS from Sales Enquiry List will be
Type 1 for Purchase of New Product sent
For 3 & 4, email and SMS from Contract Enquiry
Type 2 for Exchange of Old Product with New Product List will be sent
Type 3 for Annual Maintenance Contract
Please enter
Type 4 for your Title
Purchase of Spares and Accessories any option
Please enter your First Name
Type 1 for Mr.
Type 2 for Ms. ABC
Please enter
Type 3 for your Surname
Mrs.
Type 4 for M/S Fernandes
Please enter your e-mail ID
fABC@ABC.com
Please enter your Address
Vasco
Please enter nearby Landmark
Lapaz
Please enter your Pincode
403802

Your enquiry is successfully registered.

Your
ThankEnquiry
you forNumber
reachingis:out
12345ASD
to us.
Our team
Please visitwill
ourcontact
websiteyou shortly.
www.ABCappliances.com for more
information on ABC Appliances.

Please call our Customer Care number at

1800 209 5511 for further assistance.

It was a pleasure assisting you.

 Comments

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