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Guide
Welcome!
Social Media is one of the most effective communication and advertising channels. But cutting
through the noise can be challenging, and often, marketers must use paid social marketing
strategies to amplify their message in social platforms.
Even though you might have created a really insightful piece of content, it can be hard to reach the
right audience, especially in the beginning, where no one knows you or your brand. You can use
social ads to boost your existing content, for example your Facebook posts or your blog.
Highly targeted ads on social media can help you reach exactly the people who care about your
content. The ability to target potential readers and customers based on demographic data,
behaviors, and very specific interests is the biggest strength of social media ads.
But social ads are not limited to promoting content; they are also a great way to advertise products,
drive traffic to your website or online shop, or collect contact information for your email campaigns.
In this guide, you learn what is possible in several leading platforms and learn how to evaluate
which platform is right for your message and your audience. On the next pages we cover six major
social media platforms: Facebook, Instagram, Twitter, Pinterest, Snapchat, and LinkedIn. Each of
these sites has more than 100 million monthly active users.
This guide is a short excerpt from the Udacity Digital Marketing Nanodegree progra m – a
comprehensive and highly interactive course that teaches you all you need to know to become a
Digital Marketer.
Table of Contents
Welcome! 1
Table of Contents 2
Facebook 4
About Facebook 4
Case Studies 7
Instagram 8
About Instagram 8
Case Studies 11
Twitter 12
About Twitter 12
Tweet engagement 12
Video views 13
Website visits 13
Website conversions 14
Lead generation 14
Case Study 16
Pinterest 17
Awareness campaigns 17
Engagement campaigns 17
Traffic campaigns 18
Case Studies 20
Snapchat 21
About Snapchat 21
Snapchat Discover 21
Sponsored Lenses 21
Snap Ads 22
Sponsored Geofilters 22
LinkedIn 24
About LinkedIn 24
Sponsored Content 24
Text Ads 25
Case Studies 26
HSBC 26
About Udacity 27
Facebook
About Facebook
Facebook probably doesn’t need much of an introduction – launched in 2004, the
social network now is the largest social media platform with more than 1.7 billion
monthly active users worldwide. The company today is more than just a social
network – Facebook acquired messaging app WhatsApp and started its own
successful messenger. They also
bought photo-sharing platform Instagram and the virtual reality company Oculus VR.
Since most Facebook users log into the site every day and engage with other users, brands and
content, the platform knows a lot about their users. For advertisers Facebook is one of the most
attractive online channels, because it lets them utilize their rich user data to target very specific
audiences. And since most companies and brands are already present on Facebook, ads are a great
way to build a following and boost engagement for the content they share.
1. Raising awareness: This includes campaigns to raise brand awareness, local awareness and
to maximize reach.
2. Consideration: These are ads that drive traffic to your website, boost the engagement of
your posts, increase app downloads or video views and help you collect customer data
(leads) to use in follow-up campaigns.
3. Conversion: These are ads that increase the conversion on your website or online shop*,
advertise specific products to users who have interacted with your shop before*, or get
people to visit your local store.
*These campaign objectives require you to add a few lines of code to your website, which will then
implement the Facebook pixel on your site. To learn how to create a Facebook pixel and how to add
it to the code of your website, have a look her e. If you want to track the actions that happen
inside your mobile app as a result of your ads, your developer should implement a piece of code
called App Events. Point them to Facebook’s develope r site to learn more.
Based on past user behavior data, Facebook will show your ad to those people in your target
audience who are most likely to perform the action you want them to.
Location Target users by country, state, city, zip code, or the area around your
physical business.
Demographics Target users by age, gender, education, and the languages they speak.
Custom Target existing customers based on data (e.g., emails, phone numbers)
you provide. You can also create Lookalike Audiences – people who are
similar to your existing customers.
Impressions $1
If you want to set up a lifetime budget instead, i.e., a total budget for the duration of the campaign,
your minimum budget is calculated by multiplying the minimum daily budget by the number of days
the campaign lasts.
Case Studies
Instagram
About Instagram
Instagram is an online and mobile social network for photo- and video-sharing
with more than 500 million monthly active users worldwide. Users can share
photos and videos publicly and privately on the Instagram app and through other
social networking platforms such as Twitter, Tumblr or Facebook. Instagram
started out with photos that
were square shaped but now is open to pictures in any aspect ratio as well as videos with up to 60
seconds.
For Advertisers, Instagram is a fantastic platform to tell a company’s story in a visual and engaging
way. Successful campaigns do not sell products or advertise big discounts but bring a product’s or
brand’s authentic heart and soul to life. Advertisers have to carefully balance the information and
the inspiration value of their campaigns to encourage the community to like and share their ads.
● Brand awareness
● Reach
● Traffic (for clicks to your website or to the app store page of your app)
● App installs
● Engagement (with your posts)
● Video views
● Conversions (on your website or app)*
* This campaign objective requires you to implement the Facebook pixel on your site. To learn how
to create a Facebook pixel and how to add it to the code of your website, have a look her e. If you
want to track the actions that happen inside your mobile app as a result of your ads, your developer
should implement a piece of code called App Events. Point them to this sit e to learn more.
Location Target users by country, state, city, zip code, or the area around your
physical business.
Demographics Target users by age, gender, education, and the languages they speak.
Custom Target existing customers based on data (e.g., emails, phone numbers)
you provide. You can also create Lookalike
Audiences, people who are similar to your existing customers.
Impressions $1
If you want to set up a lifetime budget instead, i.e., a total budget for the duration of the campaign,
your minimum budget is calculated by multiplying the minimum daily budget by the number of days
the campaign lasts.
Case Studies
Shore Projects
Watch how company Shore Projects started their business using Instagram as their only shop
window. With the help of Instagram ads, they were able to turn Shore Projects into a global
lifestyle brand that sells watches worldwide.
For advertisers, Twitter offers a variety of ad types that can be tailored to different campaign
objectives, from increasing website visits and sales to creating a bigger following for a company’s
Twitter account. Twitter also offers rich options to target a specific audience, including
demographic, interest and behavior targeting.
Tweet engagement
Promote a new or existing tweet to your target audience. You pay for engagement with the tweet,
e.g., clicks, retweets, likes, follows and replies. If you prefer to maximize brand awareness and care
less about engagement, you can book an Awareness campaign. Here you pay for the number of
impressions (CPM). You can attach up to four images to your tweet. If you do this, only 116
characters are available for your Tweet, as 24 characters are used for the images.
Tweet without image Tweet with one image Tweet with multiple images
Video views
Embed a video in a tweet and promote it to your desired
audience. Your videos will auto-play muted on scroll, encouraging
users to tap or click to open the tweet and watch. Twitter will show your ad as a “Video Card” that
consists of your ad copy (max. 140 characters), a video, a video title (max. 70 characters), and a
video description (max. 200 characters). You pay for video views, which Twitter defines as follows:
“A view occurs when a video is at least 50% in-view on the user’s device and has been watched for
at least 2 seconds, or the user clicks to watch the video in fullscreen.”
Website visits
Drive your audience to your website using this campaign
type. Twitter will display your message in a “Website Card”
that consists of your ad copy (max. 116 characters), an image
and a website title/description (max. 70 characters). You will
pay for website link clicks.
Lead generation
With the lead generation campaign type, you can create
promoted tweets that aim to collect the user’s email address,
so you can follow up with a newsletter or offer. The Lead
Generation Card includes your ad copy (116 characters), a Call
to Action button (20 characters), a short description (50
characters) and an image. If a user clicks the Call to Action
button, Twitter will submit the name and email associated with
the user’s Twitter account and show a customizable message
(100 characters). You pay for the number of leads generated.
Location Target users by country, state, region, metro area, or ZIP code.
Gender You can target only male or only female users or both. Twitter
infers genders from information users share as they use Twitter,
e.g., their profile names.
Languages By default, Twitter delivers campaigns to all languages, so make
sure to target only people who understand your message.
Devices, Target users who use specific mobile devices (e.g. iOS,
Platforms and Android, Blackberry) and mobile phone carriers (e.g. AT&T, Verizon)
Carriers to access Twitter. You can also target users based on when they
first used Twitter on a new device or carrier.
Interest Target users based on 25 interest categories that expand into 350
subtopics, from Automotive to Travel. Twitter identifies user
interests based on what content users engage with and what
usernames they follow.
Followers Provide Twitter with a list of usernames and your ad will reach
users who have similar interests as those who follow any of the
accounts you have listed.
Keyword Reach users based on the keywords of their search queries, recent
Tweets, and Tweets they recently engaged with. For each keyword,
you can define whether you want to target users with exact
keyword matching, broad matching (i.e., Twitter will also target
related keywords) or negative matching (i.e., Twitter won’t target
users who match for this keyword).
Behavior To target users based on their online and offline behavior (e.g.,
product or shopping preferences), Twitter utilizes user data that
third-party data providers have shared with them.
Tailored Audiences With tailored audiences, you can target existing customers, leads
or website visitors. To do this, you have to upload a list of emails,
Twitter IDs or mobile advertising IDs. Alternatively, you can put a
code snippet on your website so Twitter can identify your website
visitors. You can either focus a campaign on a tailored audience, or
Case Study
L’Oréal Paris Australia wanted to drive traffic and engagement from exclusive TV content around
red carpet events, using Twitter. To do this, the brand used Promoted Tweets, a Promoted Trend
and a Twitter Amplify campaign that directed users to L’Oréal’s Get the Look Website.
Many businesses, especially in the fashion, art or interior design space, have successfully used
Pinterest to promote their products organically and have developed a following which engages with
their content. Promoted Pins are Pinterest’s native advertising format – they look and behave the
same way as regular Pins, but advertisers can pay to have them seen by more users.
Promoted Pins are inserted into a user’s feed and search results. They
look exactly like regular Pins, but are marked as “Promoted Pins”.
You can buy Promoted Pins optimized for three different campaign
objectives: Awareness, Engagement, and Traffic.
Awareness campaigns
Awareness campaigns are the right choice if your main objective is to
get your brand or product exposed to as many people in your target
audience as possible. A lot of people use Pinterest to discover new ideas
and get inspiration without a concrete plan in mind. Awareness
campaigns get optimized for reach, not for engagement, and you will
pay based on the number of impressions your Pins generate.
Engagement campaigns
If you choose an engagement campaign, Pinterest will optimize the
delivery of your Pins so they reach people who could be interested in
saving or repinning them. These campaigns target people who are in the
‘intent’ stage and who are actively looking for solutions to their
problems or ideas for their projects. This is also the right campaign type
if your objective is to build a bigger following on Pinterest. You will be
Traffic campaigns
Traffic campaigns are designed to drive Pinterest users to an advertiser’s landing page. So, if your
objective is to target people who have completed the inspiration and planning phase and are ready
to act (or buy), choose this campaign type. This is the only campaign type that will include a link to
your landing page in the Promoted Pin. You will be charged for every link click.
Location Target any combination of users from the US, Canada, and the UK,
at the country level or at the metro level.
Devices Target users based on the specific device they use to access
Pinterest.
Keywords Target users who search for a specific keyword (which must be
relevant for your ad).
Interests Target users based on other Pins they have saved and engaged
with.
Audience Target: people who have visited your website (you have to embed
a Pinterest tag in the code of your site); existing customers or leads
(you have to upload a list of email addresses); an audience that has
engaged with Pins that link to your website; or an ‘act-alike
audience’ that behaves similarly to your existing audience (you
need to provide a list with at least 100 email addresses of
customers who are also Pinterest users).
Awareness Your bid is the maximum you are willing to pay for every
1,000 people (CPM) who see your Promoted Pin. The
minimum you can bid is $5.
Engagement Your bid is the maximum you are willing to pay when a
user engages with a Promoted Pin, i.e. close-ups, repins
and click-throughs (Cost Per Engagement, CPE).
Important: if a user close-ups, repins and clicks
through on your Pin, you will be charged for each of
these actions.
Traffic Your bid is the maximum you are willing to pay for each
click a person makes on your Promoted Pin to visit your
website (CPC).
Case Studies
Snapchat
About Snapchat
Snapchat started out as visual instant messaging service and has now evolved
into a combination of a multimedia messaging and content platform. Snapchat
now has more than 200 million monthly active users, many of them Millennials.
They exchange snaps and stories with their friends and access the media
content provided by editorial
partners.
Since 2015 advertisers can reach Snapchat’s users through different ad placements and
sponsorships. The majority of advertising offerings is currently only available to bigger advertisers
with considerable budgets. But one ad type, the On-Demand Geofilter, is bookable through self-
service.
Snapchat Discover
It’s not officially listed on the website, but brands can take over a publisher’s channel in the
Discover section of the app for about $50,000 a day. If you want to sponsor a Live Story (also a
feature in the Discovery section), you can expect to pay about $250,000.
Sponsored Lenses
Sponsored Lenses are a very interactive format in which users engage
with promotional elements that overlay a video user’s film of
her/himself. Snapchat reports that the average user plays for 20
seconds with a Sponsored Lens, which can really help a brand drive
awareness. Taco Bell’s Sponsored Lens received over 224 million views.
But high engagement comes with a high price tag: Sponsored Lenses
can cost $500,000 or more – per day.
Taco Bell’s
Sponsored Lens on Snapchat
Snap Ads
Snap Ads are 10-second vertical mobile video ads with the option to swipe up for more related
content, such as another video, article, ad or mobile website. Snapchat says that five times more
users swipe up on Snap Ads than click through on ads on comparable platforms. Pricing for Snap
Ads depends on the details of the campaign, but can be as low as $1,000. Currently Snap Ads can
only be booked through Snapchat’s Partner s.
Also, big brands like Starbucks or McDonald’s make use of Sponsored Geofilters targeting the
locations of their stores. This way customers are encouraged to share their experience in a playful
way.
From an advertising standpoint, LinkedIn can be a great platform for two purposes: To promote
employers, their jobs and stories, and to advertise products and services that are of interest to a
professional audience.
Sponsored Content
LinkedIn’s Sponsored Content Ad allows you to publish a promotional update on users’ newsfeeds,
alongside all the updates from their regular connections. The update is marked as ‘Sponsored,’ but
other than that it looks and behaves exactly like a normal update. Your update can include an
image, video, infographic, PDF, SlideShare or link to a blog post or landing page.
Text Ads
LinkedIn Text Ads are traditional ads that appear in the right column of the desktop and in other
locations on their website. A Text Ad consists of a small image (50x50 pixels), a short headline (25
characters), a description (75 characters) and a link to your landing page or LinkedIn Company Page.
Experience Target users by job function and title, seniority, skills, company
name, company industry and company size.
With both campaign types, the LinkedIn Campaign Manager will show you a suggested bid range
based on what other advertisers are bidding for the same audience. The minimum CPC or CPM bid
for Text Ads is $2. For Sponsored Content, the minimum bid depends on your target audience.
How to get started
To get started, access LinkedIn’s Campaign Manager by clicking her e and then click on “Create
Ad’. This will present you with a screen where you can select your ad type. LinkedIn will then walk
you through the ad creation, targeting and budgeting process. If you come across any problems or
Case Studies
HSBC
Financial service provider HSBC used LinkedIn’s Sponsored Content to attract new business
customers and generate more followers with engaging content about doing business globally.
HP Software
With the help of LinkedIn Sponsored Content and InMail, HP Software (Hewlett Packard) was
able to drive a conversation among targeted IT decision makers, practitioners and developers. The
company promoted relevant content, provocative statistics and infographics to engage their
audience.
In this unique program, you’ll get to run live campaigns on major marketing platforms. You’ll learn
and apply new techniques, analyze results, produce actionable insights, and build a dynamic
portfolio of work. You’ll benefit from supportive mentoring and rigorous project review, and our
expert partners, who together comprise the absolute cutting-edge of digital marketing expertise,
will teach you in the classroom, and engage with you during online events.
The Nanodegree Program covers all relevant aspects of digital marketing in nine courses:
1. Marketing Fundamentals
2. Content Strategy
3. Social Media Marketing
4. Social Media Advertising with Facebook
5. Search Engine Optimization (SEO)
6. Search Engine Marketing with Adwords
7. Display Advertising
8. Email Marketing
9. Measure and Optimize with Google Analytics
Learn more about the program and jumpstart your career as digital marketer.
About Udacity
Udacity’s mission is to democratize education. Udacity believes that education should empower
students to succeed not just in school but in life. Udacity, Inc. is headquartered in Mountain View,
California