Multiple-Channel Waiting Line Model

Assumptions
Poisson Arrivals
Exponential Service Times

Number of Channels 2
Mean Arrival Rate 0.2
Mean Service Rate Per Channel 0.3333

Operating Characteristics
factor de utilizacion U 30%
Probability that no customers are in the system, Po #VALUE!
Average number of customers in the waiting line, Lq #VALUE!
Average number of customers in the system, L #VALUE!
Average time a customer spends in the waiting line, Wq #VALUE! ###
Average time a customer spends in the system, W #VALUE! ###
Probability an arriving customer has to wait, Pw #VALUE!

Economic Analysis (Optional)

The waiting cost per unit Cw 50

The service cost per channel Cs 28.53

Total cost per time period #VALUE!

 0.166667
0.2
0.333333
133333.3

15.2207002
28.5388128

#VALUE!