Professional Documents
Culture Documents
Perceptual data
Average score each brand achieves on each attribute from your sample of respondents.
RIM
Palm Treo
Attributes / Brands BlackBerry Motorola Q Nokia 9300
700p
Pearl
Push email availability 8.2 7.4 6.4 6.4
Email folders synchronization 8.0 7.1 6.3 6.4
Instant messaging availability 7.2 5.1 5.3 6.7
Speed in accessing email 6.4 6.5 8.0 6.3
Software selection 7.0 6.8 6.5 6.3
Display size 6.5 6.5 7.4 6.4
Ease of use for navigation 5.5 6.5 6.1 4.2
Ease of use for typing 5.7 6.2 7.4 4.5
Voice/call quality 5.6 8.0 4.8 7.8
Comfortable to call 7.4 6.9 6.1 4.2
User friendliness 6.6 7.2 7.3 4.1
Media quality 6.1 7.0 6.9 5.9
Camera quality 5.7 6.2 6.6 0.5
Compact 6.9 5.7 6.7 4.5
Quality of display 7.5 6.3 7.3 5.1
Finish 7.4 5.5 7.4 6.1
Product image 5.9 5.4 4.9 5.0
Brand image 8.6 8.5 7.2 6.5
High prestige 7.2 6.9 6.8 5.5
Value for money 6.0 5.4 4.2 4.6
Average user rating (CNET) 8.0 7.5 6.2 7.3
CNET Editor’s rating 7.3 7.7 8.0 6.3
Segment I 8.4 7.0 7.9 6.2
Segment II 5.5 4.5 3.1 7.2
Segment III 5.6 4.3 4.7 4.4
Preference data
Preference score data obtained for each brand from each respondent.
RIM
Palm Treo
Respondents / Brands BlackBerry Motorola Q Nokia 9300
700p
Pearl
1 9 9 8 7
2 5 6 4 8
3 8 7 9 5
4 6 5 3 7
5 6 4 3 8
6 8 7 5 5
7 9 7 8 6
8 8 5 9 6
9 5 5 5 7
10 5 6 2 8
11 8 6 9 5
12 9 9 7 6
13 9 3 7 8
14 5 5 3 6
15 7 5 9 6
16 8 6 8 4
17 8 7 6 6
18 9 9 8 6
19 9 8 9 7
20 9 5 8 8
21 7 6 3 5
22 6 2 2 8
23 9 4 6 5
24 5 2 2 7
25 5 7 5 4
26 6 5 4 3
27 7 5 9 5
28 6 2 3 8
29 9 9 8 5
30 5 3 4 7
31 7 7 3 7
32 4 4 4 8
33 5 2 6 3
34 8 5 6 7
35 5 4 1 6
36 8 9 9 8
37 5 3 4 4
38 2 5 5 4
39 6 6 5 7
40 5 6 5 3
41 6 5 7 5
42 5 5 3 5
43 6 3 2 6
44 5 4 3 8
45 9 7 8 5
46 9 4 6 5
47 9 8 8 6
48 9 9 7 7
49 7 3 5 4
50 5 2 4 4
51 7 6 9 6
52 7 5 2 6
53 9 9 9 7
54 5 6 3 7
55 5 3 3 6
56 5 2 4 8
57 4 5 3 7
58 6 3 5 5
59 6 2 5 7
60 5 3 4 8
61 9 7 9 7
62 8 5 3 9
63 5 2 4 5
64 8 7 5 6
65 6 5 5 7
66 9 9 9 5
67 8 5 9 6
68 4 4 4 8
69 8 6 4 4
70 8 8 6 6
71 5 5 2 6
72 6 3 4 5
73 6 6 5 4
74 8 4 6 6
75 5 3 3 7
76 9 8 6 6
77 8 7 8 7
78 5 3 4 3
79 8 9 9 5
80 9 8 9 8
81 8 5 8 6
82 8 8 6 7
83 9 8 9 7
84 5 6 1 7
85 9 9 9 5
86 7 8 4 9
87 9 9 8 6
88 6 7 2 6
89 6 4 4 6
90 5 4 3 3
91 5 3 5 5
92 8 8 9 6
93 9 8 6 8
94 7 7 9 7
95 7 4 5 3
96 6 5 3 8
97 8 6 5 7
98 5 4 6 5
99 4 5 4 3
100 5 4 6 7
produced, stored in a retrieval system, used in a
anical, photocopying, recording or otherwise –
espondents.
Sony
Sidekick3 Ericsson
M600i
4.5 6.0
1.2 6.2
7.2 1.5
6.2 8.1
3.0 6.5
7.2 7.3
3.6 6.1
6.8 5.0
6.3 8.0
3.1 5.2
4.0 6.0
6.4 7.8
4.2 1.3
3.6 5.1
3.8 6.2
5.2 5.1
4.0 4.1
3.0 4.5
1.2 4.0
5.3 4.0
6.3 6.4
7.3 7.7
2.9 5.4
3.4 3.6
7.0 4.4