You are on page 1of 32

Leadership in a Disrupted world

ISB Hyderabad Session


Shiv Discussion with Professor Ram Nidumolu
19 th June 2020
We have a new reality now…
The lockdown in context…

• 3 months of lockdown as % of average life … 3/72x12 = 0.3%

• 3 months of lockdown as % of your career … 3 /30 x 12 = 0.8%

• 3 months of lockdown as % of avg CEO tenure …. 3/4x12 = 6%


That’s significant for a CEO
I see 8 disruptions..
Disruption 1
The Economy
the economy had slowed down
1. Past - World GDP growing at 3% , India GDP at 7%
2. Quarter 1 2020 -
World GDP growing at
1% , India GDP at 4%
3. Post Covid- World
GDP negative, India
GDP negative
How does one create momentum in the
Sea with buffeting winds pushing you back
Disruption 2 :
Time Horizon
CEO Game last
three months of
COVID - T 20
Got involved in every ball, decision
CEO Game has
to shift to a test
match now
Have a strategy and let it play out
Disruption 3 : Digital

CEOs went to sleep in a physical world


and woke up in a digital world with COVID
a la Rip Van Winkle
Stark gap in digital business model thinking

CEOs idea of digital Consumers have gone digital FAST


Top Countries - Non-Cash & Mobile Transactions
2017 2020 Est
Worldwide Non-cash Transactions ($billion) Global Mobile Wallet Market Value ($billion)

1 USA 147.3 1 China 800

2 China 64.9 2 USA 116

3 Brazil 31.0 3 UK 14.9

4 UK 29.5 4 India < 10

5 S. Korea 25.7 5 Brazil < 10

Europe comes second as a whole, kept out for country level comparison

538.6 Billion $1 Trillion


Disruption 4:
Defining Core
and Non Core
PSU Oil company

Core Non core


Disruption 5:
WFH- Embrace
it or Forget it?
CavinKare Head Office shut down
Disruption 6 –
Social media scrutiny
My Private Voice vs The Institution
Police in the USA
Facebook, Google
Employees are using their private voice against public companies
Bollywood
Disruption 7 - Risk
Risk
management
Disruption 8:
WiHi :
Wealth in
Health ideas
My personal reflections
KUBLER ROSS CHANGE CURVE MODEL
This cannot happen in my city

Try new things

Everyone has a
Depressing story
to tell

Lockdown, No chance? Some ideas generated


I asked 100 people to give me feedback on
my leadership over the last 3 months
Did well Could do more/less
• Visible and felt communication, Morning • Strategy team, attend more meetings(3)
Wapp, weekly notes ( 85) • Deep dive in some areas ( 1)
• Open, transparent, seeks feedback ( 70 ) • Pull up but not too much (1)
• Cool, calm, composed ( 68) • Should have gone home (1)
• Hi Energy-speed, agility ( 65) • More Patience(1)
• Focus on safety ( 60) • Tough but be flexible (1)
• Encouraging, motivating ( 55)
• Focus on training (50) My lesson via this exercise:

Indians find to difficult to give challenging yet


constructive feedback to the boss
In Conclusion – we need Leaders not Managers
• There is a new reality
• Create energy and momentum on your own
• Digital has to be center stage now, no option
• Radical Candor needed
• Leaders must rethink risk
• Social Media will be a tough arena for leaders
• WiHi – Wealth in Health Ideas
• Leaders will be judged through a very critical lens
• This is not the time for leadership popularity
Thank You

You might also like