REPUBLIC OF THE PHILLIPINES

DEPARTMENT OF EDUCATION
DIVISION OF TARLAC PROVINCE
MACABULOS DRIVE, TARLAC CITY
PROVINCE OF TARLAC

LEARNER’S ACTIVITY SHEET

TLE – Front Office Services
Grade 8 (Exploratory)
MODULE 1
Activity #1
Direction: You are about to apply as front office desk employee, enumerate the list of
tools and equipment that you will be using upon entering to the job. List the significant
use of each tools/equipment.

Activity #2
Direction: Draw or compile 6 pictures of the different front office tools, equipment and
paraphernalia. Make a handbook. Provide a summary which presents the tools,
equipment and paraphernalia according to its classification and function. A
sample guide is provided for you.
ASSESSMENT:
Direction: Choose the letter of the best answer. Write the chosen letter on a separate
sheet of paper.
1. It is an instrument for writing or drawing with ink, typically consisting of a metal nib
or ball or a nylon tip fitted into a metal or plastic holder.
A. Pen B. Telephone C. Printer D. Calculator
2. A proper hand over of shift is required to ensure smooth running of the front office
shift by the use of ________________.
A. Guest folio C. Cash receipt
B. Logbook D. Reservation form
3. It is considered as the master bill in the hotel which is also known as guest account
card.
A. Cash register C. Guest folio
B. Cash receipt D. Logbook
4. Which of the following is a specialized accounting journal and it is referred to as the
main entry book used in accounting system to keep track of the sales of item.
A. Reservation form C. Message slip
B. Cash register D. Cash receipt
5. Something used for making mathematical calculations, in particular a small
electronic device with a keyboard and a visual display is called:
A. Computer B. Calculator C. Internet D. Printer
6. An instrument for writing or drawing with ink typically consisting of a metal nib or
ball, or a nylon tip, fitted into a metal or plastic holder.
A. Telephone B. Calculator C. Pen D. Key Rack
7. What do we call a small card used to open door like in a hotel?
A. Key Rack B. Guest Folio C. Fax Machine D. Key Card
8. Which of the following is an array of numbered compartments used to maintain
guest room keys?
A. Key Card C. Log Book
B. Key Rack D. Filling Cabinet
9. What do we call the machine that is used for card payment machine?
A. Credit Card Machine C. Computer
B. Software D. Printer
10. The program that enables a computer to perform specific task, as opposed to the
physical components of the system is called?
A. Internet B. Computer C. Software D. Telephone
11. What part of a hotel that we received the guest?
A. Reception Desk C. Reservation Room
B. Information Rack D. Voucher Racks
12. What do we call a system for transmitting voices over a distance using wire or radio
by converting acoustic vibrations to electrical signals is called?
A. Microphone C. Telephone
B. Megaphone D. Cellphone
13. What do we call the form used by the reservation department?
A. Cash Receipt C. Journal
B. Reservation form D. Message slip
14. What do we call the box that has its own key but cannot be opened unless the
service Associates guard key is used?
 A. Safety Deposit Box C. Mail Box
B. Ballot Box D. Guest Folio
15. Why Logbook is important in Front Office?
A. It contains all transactions of both cash and credit.
B. To perform specific task.
C. The main entry book used in an accounting.
D. To ensure smooth running of the front office shift.