Professional Documents
Culture Documents
Anagha STR
Anagha STR
1NATURE
Established in 1967, Hyundai Motor Co. has grown into the Hyundai-Kia Automotive Group
which was ranked as the World’s Fifth-Largest Automaker in 2007 and includes over two
dozen auto-related subsidiaries and affiliates. Employing over 75,000 people worldwide,
Hyundai Motor posted sales of US$74.9 billion in 2007 on a consolidated-basis and US$32.8
billion on a non-consolidated basis (using the average currency exchange of 929 won per US
dollar).
Hyundai vehicles are sold in 193 countries through some 6,000 dealerships and showrooms.
Further information about Hyundai Motor Co. and its products is available at www.hyundai-
motor.com.
Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor
Company (HMC), South Korea and is the second largest and the fastest growing car
manufacturer in India. HMIL presently markets 34 variants of passenger cars across segments.
The Santro in the B segment, the Getz Prime and the i10 in the B+ segment, the Accent and the
Verna in the C segment, the Sonata Embera in the E segment and the Tucson in the SUV
segment.
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1.2 OBJECTIVES OF STUDY
Objectives can be defined as a specific result that a person or system aims to achieve within a
time frame and with available resources.
1. To study the various training and development activities exist in Hyundai Motor
India Limited.
2. To find out the quality of training programme in Hyundai Motor India Limited.
4. To find out whether they are implementing the knowledge and skills or not.
5. To find out the changes the employees required in their training program.
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1.3 RESEARCH AND METHODOLOGY
It is the process which is used to collect information and data for the purpose of making business
decisions. The methodology may include publication research, interviews, surveys and other
research techniques, and could include both present and historical information.
It is necessary for the researcher to know only the research method or techniques but also the
methodology.
a. Primary Source
Primary sources provide first-hand testimony or direct evidence concerning a topic under
investigation. They are created by witnesses or recorders who experienced the events or
conditions being documented.
Often these sources are created at the time when the events or conditions are occurring, but
primary sources can also include autobiographies, memoirs, and oral histories recorded later.
Primary sources are characterized by their content, regardless of whether they are available in
original format, in microfilm/microfiche, in digital format, or in published format.
b. Secondary Sources
Secondary data is data collected by someone other than the user. Common sources of secondary
data for social science include censuses, organizational records and data collected through
qualitative methodologies or qualitative research. Primary data, by contrast, are collected by the
investigator conducting the research.
Secondary data analysis saves time that would otherwise be spent collecting data and,
particularly in the case of quantitative data, provides larger and higher-quality databases that
would be unfeasible for any individual researcher to collect on their own. In addition, analysts of
social and economic change consider secondary data essential, since it is impossible to conduct a
new survey that can adequately capture past change and/or developments.
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1.4 LIMITATIONS
Any research study will be restricted in scope by certain inherent limitations that are
participated by the choice of the research design, sampling procedure and respondent selection.
This study has the following limitations.
A) Since the survey was conducted among the certain employees it may not reflect the
real opinion of the entire population.
B) The samples may behave of give opinions differently at different times because of
their psychological temperament. This will affect the survey.
C) Though the respondents are clear about the answers they may not be in position to
explain in the manner related to this study.
D) Since the study was restricted to, majority of findings are applicable only to this
company and cannot be generalized.
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CHAPTER TWO
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2.1 COMPANY’S PROFILE
ABOUT HYNDAI MOTOR COMPANY
Established in 1967, Hyundai Motor Co. has grown into the Hyundai-Kia Automotive Group
which was ranked as the World’s Fifth-Largest Automaker in 2007 and includes over two
dozen auto-related subsidiaries and affiliates. Employing over 75,000 people worldwide,
Hyundai Motor posted sales of US$74.9 billion in 2007 on a consolidated-basis and US$32.8
billion on a non-consolidated basis (using the average currency exchange of 929 won per US
dollar). Hyundai vehicles are sold in 193 countries through some 6,000 dealerships and
showrooms. Further information about Hyundai Motor Co. and its products is available at
http://www.hyundai-motor.com.
Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor
Company (HMC), South Korea and is the second largest and the fastest growing car
manufacturer in India. HMIL presently markets 34 variants of passenger cars across segments.
The Santro in the B segment, the Getz Prime and the i10 in the B+ segment, the Accent and the
Verna in the C segment, the Sonata Embera in the E segment and the Tucson in the SUV
segment.
Hyundai Motor India, continuing its tradition of being the fastest growing passenger car
manufacturer, registering total sales of 327,160 vehicles in the calendar year (CY) 2007, an
increase of 9.2 percent over CY 2006. In the domestic market it clocked a growth of 7.6 percent
as compared to 2006 with 200,412 units, while overseas sales grew by 11.8 percent, with exports
of 126,748 units.
HMIL’s fully integrated state-of-the-art manufacturing plant near Chennai boasts of the
most advanced production, quality and testing capabilities in the country. In continuation of its
commitment to provide the Indian customer with global technology,
HMIL has set up its second plant, which produces an additional 300,000 units per annum, raising
HMIL’s total production capacity to 600,000 units per annum.
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2.2 PRODUCT LINE-UP:
ative ideas and good design that will put pleasure into every moment you spend behind the wheels.
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The Tucson 2.0 CRDi, 1991cc, 4 cylinder, 16
valve engine comes with amazing power 122ps
and 245Nm of torque. This soft-roader is highly
fuel economic and yet is very good at engine
performance. Dual airbags provide very high
level of safety.
The year 2007 has been a significant year for Hyundai Motor India. It achieved a significant
milestone by rolling out the fastest 400,000th export car. Hyundai exports to over 90 countries
globally; even as it plans to continue its thrust in existing export markets, it is gearing up to step
up its foray into new markets.
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The year just ended also saw Hyundai Motor India attaining other milestones with the launch
of the i10 and yet another path-breaking record in its young journey by rolling out the fastest
1,500,000th car.
The symbol represents an image of Car Company that produces refined cars with cutting
edge technology.
Expresses the will of the management for harmony and stability
The oval shape symbolizes the earth to expresses the global nature of HMC car.
The H logo stands for the first letter of Hyundai motor company
The slanted shape of the H represent progress and a company that will successfully face
future challenges as it continues to raise its standard of quality.
The ultimate goal is to join the ranks of the world’s top 10 automakers.
Focus on developing advanced technology.
Hyundai cars known as world-class cars
Concentrating on building cars that are more environments conscious and further
improving the quality of life for everyone in future.
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This has helped the company deliver consistently producing some of the finest cars of the
company.
DREAM
STRIVE
ACHIEVE TOGETHER
INNOVATION FOR HUMANITY
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CHAPTER THREE
ANALYSIS AND INTERPRETATION
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TABLE 4.1
Male 80 80%
Female 20 20%
Interpretation:
The above table explains that among 100 respondents, vast majorities 32% of
respondents are belonging to male sex and 68% of the respondents are belonging to female sex.
Inference:
TABLE 4.2
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Table showing classification of respondents on Age
Below 21 48 48%
21-30 24 24%
Above 30 28 28%
Interpretation:
The above table explains that among 100 respondents, vast majorities 77% of
respondents are married. Only 23% of the respondents are belonging to female sex.
Inference:
Majority of the respondents (48%) belong to the age group of below 21.
21-30, 24%
TABLE 4.3
Table showing classification of respondents on educational qualification
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Educational qualification Number of respondents Percentage of respondents
UG 35 35%
PG 65 65%
Interpretation:
The above table explains that among 100 respondents, vast majorities 65% of
respondents have studied PG. Then another 35% of the respondents are UG.
Inference:
TABLE 4.4
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Year of service Number of respondents Percentage of respondents
3-6 years - -
Interpretation:
The above table explains that among 100 respondents, a majority 56% of respondents is
having a work experience of Below 3 years. And 44% of the respondents are having a work
experience of more than Above 6 years.
Inference:
Majority of the respondents (56%) are belonging to the category of below 3 years of
service.
TABLE 4.5
Table showing weather the company providing training program or not
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Yes 100 100%
No - -
Interpretation:
The above table explains that among 100 respondents, 100% of respondents said
company provide training program.
Inference:
Majority of the respondents (100%) agree that their company provide training program.
No, 0
Yes
No
Yes, 100%
TABLE 4.6
Table showing type of training provided by the company
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48
Interpretation:
The above table explains that among 100 respondents, a vast majority 52% of
respondents are gone for on-the Job Training and 48% of respondents are gone for Off-the job
Training.
Inference:
Majority of the respondents (52%) have attended the on the job training.
53%
52%
51%
50%
Percentage
49%
48%
47%
46%
On the job training Off the job training
TABLE 4.7
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One to three week 20 20%
Interpretation:
The above table explains that among 100 respondents, 12% of the respondents said less
than one week, 20% of the respondents said one to three week and 68% of the respondents said
above three week.
Inference:
Majority of the respondents (68%) have attended the training program above three weeks.
80%
70%
60%
50%
40% Percentage
30%
20%
10%
0%
Less than one One to three Above three week
week week
TABLE 4.8
Table showing the opinion regarding the duration of the training Program
satisfied 12 12%
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Moderate - -
Dissatisfied 4 4%
Highly dissatisfied - -
Interpretation:
The above table explains that among 100 respondents, 84% of the respondents said
highly satisfied, 12% of the respondents said satisfied, 4% of the respondents said dissatisfied.
Inference:
Majority of the respondents (84%) feel that the duration of the training program is highly
satisfied.
90%
80%
70%
60%
50%
Percentage
40%
30%
20%
10%
0%
Highly satisfied Moderate Dissatisfied Highly
satisfied dissatisfied
TABLE 4.9
Table showing the feel of the respondents regarding the training Program
satisfied 16 16%
No idea - -
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Dissatisfied - -
Highly dissatisfied - -
Interpretation:
The above table explains that among 100 respondents, 84% of the respondents feel highly
satisfied, 16% of the respondents feel satisfied.
Inference:
Majority of the respondents (84%) feel that the training program is highly satisfied.
90%
80%
70%
60%
50%
Percentage
40%
30%
20%
10%
0%
Highly satisfied No idea Dissatisfied Highly
satisfied dissatisfied
TABLE4.10
Good 16 16%
Moderate - -
Poor - -
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Very poor - -
Interpretation:
The above table explains that among 100 respondents, 84% of the respondents feel very good,
16% of the respondents feel good.
Inference:
Majority of the respondents (84%) feel that the quality of trainers is very good.
90%
80%
70%
60%
50%
Percentage
40%
30%
20%
10%
0%
Very good Good Moderate Poor Very poor
TABLE 4.11
satisfied 48 48%
No idea - -
Dissatisfied - -
Highly dissatisfied - -
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Total 100 100
Interpretation:
The above table explains that among 100 respondents, 52% of the respondents feel highly
satisfied, 48% of the respondents feel satisfied.
Inference:
Majority of the respondents (52%) feel that the practical demonstration is highly satisfied.
60%
50%
40%
30% Percentage
20%
10%
0%
Highly satisfied No idea Dissatisfied Highly
satisfied dissatisfied
TABLE 4.12
satisfied 60 60%
No idea - -
Dissatisfied - -
Highly dissatisfied - -
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Interpretation:
The above table explains that among 100 respondents, 40% of the respondents feel highly
satisfied, 60% of the respondents feel satisfied.
Inference:
Majority of the respondents (60%) feel that the training aids is satisfied.
80%
60%
40% Percentage
20%
0%
Highly satisfied No idea Dissatisfied Highly
satisfied dissatisfied
TABLE 4.13
Confidence 40 40%
Skill - -
Interpretation:
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The above table explains that among 100 respondents, 40% of the respondents feel
confidence level has increased, 60% of the respondents feel better performance.
Inference:
Majority of the respondents (60%) feel that there is better performance after attending the
training program.
70%
60%
50%
40%
Percentage
30%
20%
10%
0%
Confidence Better Skill All the above
performance
TABLE 4.14
Both - -
Interpretation:
The above table explains that among 100 respondents, 84% of the respondents said process
training and 14% of the respondents said technical training.
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Inference:
100%
80%
60%
Percentage
40%
20%
0%
Process training Technical training Both
TABLE 4.15
Table showing that whether the training program is related to the work
Related 28 28%
Not related 4 4%
Interpretation:
The above table explains that among 100 respondents, 68% of the respondents feel that the
training program is highly related to the work, 28% of the respondents feel that the training
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program is highly related to the work and 4% of the respondents feel that the training program is
highly not related to the work .
Inference:
Majority of the respondents (68%) of the respondents feel that the training program is highly
related to the work
80%
70%
60%
50%
40% Percentage
30%
20%
10%
0%
Highly related Related Not related Highly not
related
TABLE 4.16
Table showing that whether they got opportunity to practice the training methods after
attending the training program
Agree 4 4%
Disagree - -
Strongly disagree - -
Interpretation:
The above table explains that among 100 respondents, 96% of the respondents strongly agree
that they got opportunity to practice the training methods after the training and 4% of the
respondents agree that they got opportunity to practice the training methods after the training.
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Inference:
Majority of the respondents (96%) of the respondents strongly agree that they got opportunity to
practice the training methods after the training.
Strongly agree
Agree
Disagree
Strongly disagree
TABLE 4.17
Organization goal 4 4%
Interpretation:
The above table explains that among 100 respondents, 4% of the respondents feel that
Organizations training plan is for Organization goal 20% of the respondents feel that
Organizations training plan is for individual development, 56% of the respondents feel that
Organizations training plan is to increase productivity and update new technology and 20% of
the respondents feel that Organizations training plan is for all the above mentioned things.
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Inference:
Majority of the respondents (56%) feel that Organizations training plan is to increase
productivity and update new technology.
60%
50%
40%
30% Percentage
20%
10%
0%
Organization Individual Increase All the above
goal developm ent productivity and
update new
technology
TABLE 4.18
Table showing the accidents/mistakes are reduced after the training program
Agree 8 8%
Disagree - -
Strongly disagree - -
Interpretation:
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The above table explains that among 100 respondents, 92% of the respondents strongly agree
that accidents/mistakes are reduced after the training program and 8% of the respondents agree
that accidents/mistakes are reduced after the training program.
Inference:
Majority of the respondents (92%) strongly agree that accidents/mistakes are reduced after the
training program.
Strongly agree
Agree
Disagree
Strongly disagree
TABLE 4.19
Table showing the performance has improved after the training program
No - -
Interpretation:
The above table explains that among 100 respondents, 100% of the respondents feel that
performance has improved after the training program.
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Inference:
Majority of the respondents (100%) feel that performance has improved after the training
program.
120%
100%
80%
60% Percentage
40%
20%
0%
Yes No
TABLE 4.20
Table showing when they need training program
Regularly 4 4%
Occasionally 48 48%
Periodically 16 16%
Interpretation:
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The above table explains that among 100 respondents, 4% of the respondents feel that
they need training program regularly, 48% of the respondents feel that they need training
program occasionally, 16% of the respondents feel that they need training program periodically
and 32% of the respondents feel that they need training program at the time of appointment .
Inference:
Majority of the respondents (48%) feel that they need training program occasionally.
60%
50%
40%
30% Percentage
20%
10%
0%
Regularly Occas ionally Periodically At the time of
appointment
TABLE 4.21
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Total 100 100%
Interpretation:
The above table explains that among 100 respondents, 48% of the respondents want on
the job training and 52% of the respondent want off the job training.
Inference:
On the job
Off the job
TABLE 4.22
Table showing by whom the training program to be conducted
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Opinion Number of respondents Percentage of respondents
Insiders 88 88%
Outsiders 12 12%
Interpretation:
The above table explains that among 100 respondents, 88% of the respondents want to
conduct training by insiders and 12% of the respondents want to conduct training by outsiders.
Inference:
Majority of the respondents (88%) want to conduct the training by the insiders.
Insiders
Outsiders
TABLE 4.23
Table showing the assistance needed from supervisor to apply the learned techniques
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Opinion Number of respondents Percentage of respondents
Yes 60 60%
No 40 40%
Interpretation:
The above table explains that among 100 respondents, 60% of the respondents want the
assistance from the supervisor and 40% of the respondents do not want to the assistance from the
supervisor.
Inference:
Majority of the respondents (60%) want the assistance from the supervisors.
Yes
No
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CHAPTER FOUR
FINDINGS
AND
CONCLUSIONS
4.1FINDINGS
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c) 65%of the respondents are below PG.
d) 56% of the respondents are belonging to the category of below 3 years of service.
e) 100% of the respondents agree that their company provide training program.
f) 52% of the respondents have attended the on the job training.
g) 68% of the respondents have attended the training program above three weeks.
h) 84% of the respondents feel that the duration of the training program is highly satisfied.
i) 84% of the respondents feel that the training program is highly satisfied.
j) 84% of the respondents feel that the quality of trainers is very good.
k) 52% of the respondents feel that the practical demonstration is highly satisfied.
l) 60% of the respondents feel that the training aid is satisfied.
m) 60% of the respondents feel that there is better performance after attending the training
program.
n) 84% of the respondents have attended the process training.
o) 68% of the respondents of the respondents feel that the training program is highly related to
the work
p) 96% of the respondents of the respondents strongly agree that they got opportunity to
practice the training methods after the training.
q) 56% of the respondents feel that Organizations training plan is to increase productivity and
update new technology
r) 92% of the respondents strongly agree that accidents/mistakes are reduced after the training
program.
s) 100% of the respondents feel that performance has improved after the training program.
t) 48% of the respondents feel that they need training program occasionally.
u) 52% of the respondents want off the job training.
v) 88% of the respondents want to conduct the training by the insiders.
w) 60% of the respondents want the assistance from the supervisors.
4.2CONCLUSIONS
From this research work it can be concluded that most of the employees in the organization have
the opinion that training is essential for the growth of the organization and also for developing
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themselves. Also most of the employees feel that proper feedback is essential so that training can
be made more effective, And so the off job training is more effective than on job training.
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BIBLIOGRAPHY
BIBLIOGRAPHY
Websites:-
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a) www.hyundai.com/in/
b) www.wikipedia.org/wiki/Hyundai_Motor_Company
c) www.facebook.com/Hyundai/
d) www.twitter.com/hyundaiindia
e) www.carwale.com/hyundai-cars/
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ANNEXURE
QUESTIONAIRRE
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1. Name:
2. Age:
Below21 [ ] 21-30 [ ] above 31[ ]
3. Year of service:
Below 3 years [ ] 3-6 years [ ] above 7 years [ ]
4. Qualification:
UG [ ] PG [ ]
5. Marital status
Single [ ] Married [ ]
6. Nature of work
Technical [ ] Non-Technical [ ]
7. Does your company provide training program?
Yes [ ] No [ ]
8. What type of training are they providing?
On the job training [ ] off the job training [ ]
9. What is the objective of your organization’s training plan?
Organizational Goal [ ] Individual development [ ]
Increase productivity and Update new technology [ ] All of the above [ ]
10. What is the duration of the training program conducted?
Less than 1 week [ ] one-three week [ ] above three weeks [ ]
11. What is your opinion regarding duration of the training program?
Highly satisfied [ ] Satisfied [ ] Moderate [ ] Dissatisfied [ ]
Highly Dissatisfied [ ]
12. How do you feel about the training program?
Highly satisfied [ ] Satisfied [ ] No Idea [ ] Dissatisfied [ ]
Highly Dissatisfied [ ]
13. What do you feel about the quality of the trainers?
Very Good [ ] Good [ ] Moderate [ ] poor [ ] very poor [
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Practical Demonstration:
Highly satisfied [ ] Satisfied [ ] No idea [ ] Dissatisfied [ ]
Highly Dissatisfied [ ]
Training aids:
Highly satisfied [ ] Satisfied [ ] No idea [ ] Dissatisfied [ ]
Highly Dissatisfied [ ]
15. What changes you have noted in your work place after training?
Confidence [ ] better performance [ ] skill [ ] all the above [ ]
16. What are the various fields in which training is provided?
Product Training [ ] Process Training [ ] Technical Training [ ]
All the above [ ]
17. Was the training programme related to your work?
Highly related [ ] Related [ ] Not related [ ] highly not related [ ]
18. Have you got opportunity to practice the training methods after the training
programme?
Strongly Agree [ ] Agree [ ] No idea [ ] Disagree [ ]
Strongly Disagree [ ]
19. Accidents/mistakes are reduced after the training program. Do you agree?
Strongly Agree [ ] Agree [ ] No idea [ ] Disagree [ ]
Strongly Disagree [ ]
20. Are you satisfied the training program?
Yes [ ] No[ ]
21. After the training program whether your performance has improved.
Yes [ ] No [ ]
22. According to you when do you need training?
Regularly [ ] occasionally [ ] periodically [ ]
At the time of appointment [ ]
23. Which method of training do you needed to be conducted.
On the job training [ ]
Off the job training [ ]
24. According to you whom do you want to conduct the training programs?
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Insiders [ ] Outsiders [ ]
25. Do you need any assistance from your supervisors to apply the techniques learned?
Yes [ ] No [ ]
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