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Clariion Cx3 Series Installation and Maintenance Lab Guide: November 2007
Clariion Cx3 Series Installation and Maintenance Lab Guide: November 2007
November 2007
CLARiiON CX3 Series Installation and Maintenance Labs
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Table of Contents:
CLARiiON CX3 Series Installation and Maintenance Labs
Materials Required
The following tools/aids/materials are required to perform the steps in these labs. All materials are
available at your lab station. Please do not take anything from other stations. Inform your instructor
if you are missing anything.
• 1 - CLARiiON CX3 Series array (CX3-80 and DAE3P or CX3-40 and DAE3P).
• 1 - Service laptop or management workstation running Windows 2000/2003 operating system.
• 1 - Interactive Installation Guide (IIG) CD
• Lab CD-ROM, Windows server support CD, or access to download required software,
support material and Procedure Generator.
• #1 Philips Screwdriver
• ESD Wrist Strap
NOTES:
Purpose: This lab demonstrates disassembly procedures for all field replaceable
units (FRUs) and then addresses the specific issues relevant to
reassembly of the CLARiiON CX3 Series SPE and DAE3P.
The procedures for removing each FRU are contained in a separate table. Component removal
dependencies and a list of applicable enclosures can be found at the beginning of each table.
FRU Description
Front Bezel Front cover of the CX3-80chassis.
Power Supply Coverts AC power to DC and supplies power to the
electronics and disks within the enclosure.
Storage Processor CPU Processor board for an SPE that provides RAID
Module processing, read cache, and write cache.
Storage Processor I/O 4 Gb Fibre I/O Board
Module
Memory 1GB Memory DIMMS
SAN Management Allows communication to the Storage Processors.
Module
SFP Module Small form-factor pluggable (SFP) modules, which plug
into the front-end port slots
Blower Modules Cooling for the Storage Processors is provided by four
standalone blower modules.
Standby Power Supply Provides battery backup power to preserve the write cache
(SPS) on a storage processor in the event of a loss of supply
power.
Disk Drive Module With the exception of the DAE3P-OS, the DAE3P can be
shipped with no disks or up to 15 disks.
Press the buttons on the front of the bezel and pull the bezel toward you.
Note: Verify that the power LED is green with no amber fault light.
2 Unscrew the captive screw on the faulty power supply module’s latch and open the locking
latch bar to release it.
3 Grasp the bar with one hand.
4 While holding the locking latch bar, gently pull the power supply module from the
enclosure while supporting it with the other hand.
Step Action
1 Remove any cables (FE, BE, LAN, SPS) that are attached to the component. Figure below
shows how to remove the two types of backend (BE) cables.
2 On the SP, loosen the two captive screws to unlock the SP.
3 Firmly grip the handles and pull the SP from the storage-system chassis.
Step Action
5 Remove any LAN or SPS cables that are attached to the component.
Step Action
1 Remove the front bezel.
2 Squeeze the blower latches together and carefully remove the blower from the enclosure.
Result: The enclosure amber fault LED turns on three to four seconds after the blower is
removed.
Note: You can remove one of the four blowers from an enclosure while the server is
powered up.
Caution: If two or more blowers in an enclosure are removed or in a faulted state, the
enclosure powers down. In a fault scenario, removing the wrong blower will result in the
entire SPE shutting down.
Note: The ON battery light may come on for a maximum of 90 seconds. Wait for the light
to go out.
2 Unplug the AC inlet cable, AC outlet cable(s), and the interface cable from the SPS being
replaced. Refer to the diagrams below.
Warning: DO NOT unplug any AC cables connected to the AC power rail. If there are
unused AC outlets on the power rail that are within reach, then plug the AC outlet cable(s)
that were just unplugged from the SPS (that is being replaced) into these AC outlets. This
maintains power redundancy while this particular SPS is being replaced.
3 Remove the two applicable captive thumbscrews that secure the target SPS to the back of
the tray.
Step Action
4 From the front of the tray, remove the front bezel and both latch brackets. They are attached
with a total of four securing screws.
5 Remove the front fastening bracket, which is attached with eight securing screws.
The procedures for removing each FRU are contained in a separate table. Component removal
dependencies and a list of applicable enclosures can be found at the beginning of each table.
FRU Description
Front Bezel Front cover of the CX3-40chassis.
Power/cooling modules The four power/cooling modules (A0, A1, B0, and B1) are
located in front of the SPs. A0 and A1 share load currents
and provide power and cooling for SP A, and B0 and B1
share load currents and provide power and cooling for SP
B. A0 and B0 share a line cord, and A1 and B1 share a
line cord.
Storage processors CX3–40 only
(SPs)
Storage Processor CPU CX3–40c only (not covered in this lab)
Module
I/O Modules CX3–40c only (not covered in this lab)
Memory 1GB Memory DIMMS
SFP Module Small form-factor pluggable (SFP) modules, which plug
into the front-end port slots
Standby Power Supply Provides battery backup power to preserve the write cache
(SPS) on a storage processor in the event of a loss of supply
power.
Disk Drive Module With the exception of the DAE3P-OS, the DAE3P can be
shipped with no disks or up to 15 disks.
Step Action
1 Press the buttons on the front of the bezel and pull the bezel toward you.
Caution: Do not pull out a power/cooling module if the SPS is charging or in test mode. The topmost
LED blinks if the SPS is charging. The amber battery on LED lights during SPS test. If you are
replacing more than one power/cooling module, wait two minutes after replacing one module before
replacing another.
Step Action
1 Lift the handle on the power/cooling module you want to remove.
2 Press the latch with your thumb and pull out the power/cooling module.
3 On the SP, locate the extended left and right latch screws.
4 Turn the extended left latch screw counterclockwise to unlock.
5 Turn the extended right latch screw clockwise to unlock.
6 Use the extended latch screws to firmly pull out the SP from the storage-system chassis.
Caution: The SP assembly is heavy and comes completely out of the storage-system
chassis. The weight is unevenly distributed. In addition to holding the handles, be prepared
to support the assembly to avoid dropping it.
Note: The ON battery light may come on for a maximum of 90 seconds. Wait for the light
to go out.
2 Unplug the AC inlet cable, AC outlet cable(s), and the interface cable from the SPS being
replaced. Refer to the diagrams below.
Warning: DO NOT unplug any AC cables connected to the AC power rail. If there are
unused AC outlets on the power rail that are within reach, then plug the AC outlet cable(s)
that were just unplugged from the SPS, which is being replaced, into these AC outlets. This
maintains power redundancy while this particular SPS is being replaced.
3 Remove the four applicable pinhead screws that secure the target SPS to the back of the
tray.
Step Action
4 From the front of the tray, remove the front bezel and both latch brackets, which are
attached with a total of four securing screws.
5 Remove the front fastening bracket (which is attached with six securing screws) and
remove the SPS.
FRU Description
Front Bezel Front cover of the DAE3P chassis.
Disk Module Fibre Channel hard disk drive mounted in a carrier.
Link Control Card Provides a point to point fabric to disks within the
enclosure, and allows enclosures to be daisy-chained.
Power Supply Converts AC power to DC and supplies power to the
electronics and disks within the enclosure
Press in on the release buttons and pull the bezel away from the chassis.
Caution: A disk module should not be removed while power is applied unless its amber Check LED
is illuminated. When removing multiple disk modules, wait several seconds between each removal
and verify that the active LEDs of the remaining modules are flickering.
When removing multiple disk modules, make sure to insert the modules into their original slots in the
enclosure. If the disk module is a member of a bound LUN, data on that LUN may be inaccessible if
the drive is replaced in a different slot.
Press the release latch on the drive carrier, and lift the latch up to unlock the carrier from the chassis.
When reinstalling the disk module do not force the module into the slot. Use the latch to fully seat
the drive.
2 Turn the 2 captive “knurled/Philips head” fasteners at the left and right sides of the LCC in
a counterclockwise direction to disengage the LCC.
Note: The B/top LCC is right-side up as compared to the A/bottom LCC, which is upside
down.
Summary
In this lab, you removed and installed the major components in a CLARiiON CX3-Series array. You
removed and installed the:
Notes:
Purpose: This lab exercise provides the steps for downloading necessary software
for the completion of lab activities.
Notes: Not all screen captures were made on the lab equipment and may differ slightly from what
you will see. Read each step completely before attempting it, the screen shots are provided for
general reference only.
There are multiple locations to acquire software including CLARiiON resources website, PowerLink
or Server Support CD follow these steps to download software from the CLARiiON resources
website.
If access to the corporate network is not available the instructor will provide you with all necessary
software and you should skip to Lab Exercise 3.
Software Downloads
Step Action
1 Create a folder on your Desktop labeled CIM CX3 Software.
Note: This folder will be the destination for all the software downloads.
2 Open a browser and enter the following in the Address field:
http://www.cs.isus.emc.com/csweb2/dgweb/index.html
3 At the security prompt enter your corporate Domain, Username and Password and click
OK.
Note: The version available for download will be the latest. Updates are posted regularly.
Step Action
5 Select the Download and Revision History link from the Procedure Generator page.
6 Select the CLARiiON Procedure Generator version #.#.# link from the Procedure
Generator page.
Step Action
8 Use the CIM CX3 Software directory you previously created as the destination for the
download.
9 When the download completes, use the browser’s Back button to return to the CLARiiON
Information page.
10 Select the Software Downloads link.
Step Action
11 Select the CX3-Series Array Based Software - Storage System Based Software link.
12 Your instructor will inform you of which release of software you should download. Make
sure you pick the release and platform that applies to your lab station.
Step Action
13 Enter the following information on the form:
Your Badge Number, Name and Email Address.
Enter 12345678 as the Customer SiteID and click Start Download.
14 Select Save in the File Download dialog and save the bundle file in the CIM CX3 Software
directory you created.
15 Use the browser’s Back button and return to the EMC Licensed Software Downloads
page.
16 Select the CX3-Series Array Based Software - Storage System Based Software link as
described in step 11.
17 Note: Your instructor will inform you of which Recovery Image files you should
download. Make sure you select the proper release and platform for your lab station.
When prompted select Save and choose the CIM CX3 Software directory as the
destination.
Step Action
18 Use the browser’s Back button and return to the CLARiiON Software Downloads page.
Select Navisphere from the Other Software section.
19 Select the Windows Navisphere Agent/CLI. When prompted select Save and choose the
CIM CX3 Software directory as the destination.
20 Select the Windows Navisphere Array Initialization Tool. When prompted select Save
and choose the CIM CX3 Software directory as the destination.
Step Action
21 Select the Navisphere Service Taskbar. When prompted select Save and choose the CIM
CX3 Software directory as the destination
22 Use the browser’s Back arrow to return to the CLARiiON Information page. Select the
Diagnostic Info & Tools link.
23 Select the CAP2 link. When prompted select Save and choose the CIM CX3 Software
directory as the destination.
Summary
In this lab, you located the necessary software for the completion of later lab activities. You
performed the following tasks:
Downloaded:
• CLARiiON Procedure Generator
• CLARiiON bundled Array software
• CX3-Series Recovery Image
• Navisphere Agent and CLI
• CLARiiON Navisphere Initialization Wizard
• Navisphere Service Task Bar (NST)
• CLARiiON Array Properties (CAP2)
Purpose: This lab exercise provides the steps for downloading necessary software
for the completion of lab activities.
Notes: Not all screen captures were made on the lab equipment and may differ slightly from what
you will see. Read each step completely before attempting it, the screen shots are provided for
general reference only.
There are multiple locations to acquire software including CLARiiON resources website, PowerLink
or Server Support CD follow these steps to download software from the PowerLink EMC Services
Partner Web.
If access to PowerLink is not available the instructor will provide you with all necessary software and
you should skip to lab exercise 3.
Step Action
1 Create a folder on your Desktop labeled CIM CX3 Software. This folder will be the
destination for all the software downloads.
2 Open a browser and enter the following in the Address field:
http://powerlink.emc.com/
3 Login to PowerLink, using dropdown menu select EMC Services Partner Web.
Note: If the above link is not visible from TS Services Partner View select Support >
EMC Services Partner Web.
4 Select CLARiiON.
Step Action
6 Select the CLARiiON Procedure Generator link under Field Maintenance Procedures.
Note: The version available for download is the latest. Updates are posted regularly.
10 Select Software.
Step Action
11 Select CLARiiON Core Software from the Select Software Type drop-down menu and
click the Select button.
12 Your instructor will inform you of which release of the FLARE Bundle you should
download. Make sure you pick the release and platform that applies to your lab station.
Step Action
13 You may or may not be presented with this screen. If presented with the screen enter your
address and click Start Download.
14 Select Save in the File Download dialog and save the bundle file in the CIM CX3 Software
directory you created.
15 Use the browser’s Back button and return to the CX3 & CX Series Storage System Based
Software page if not already there. Your instructor will inform you of which Recovery
Image files you should download. Make sure you select the proper release and platform for
your lab station. When prompted select Save and choose the CIM CX3 Software directory
as the destination.
Step Action
16 Use the browser’s Back button and return to the Software Downloads page. Select
Navisphere from the drop-down menu.
17 Select the Navisphere Agent\CLI When prompted select Save and choose the CIM CX3
Software directory as the destination.
18 Select the Navisphere Array Initialization Tool. When prompted select Save and choose
the CIM CX3 Software directory as the destination.
Step Action
19 Select the Navisphere Service Taskbar. When prompted select Save and choose the CIM
CX3 Software directory as the destination
20 Select CLARiiON.
22 Select CAP2 When prompted select Save and choose the CIM CX3 Software directory as
the destination.
Summary
In this lab, you located the necessary software for the completion of later lab activities. You
downloaded the following software:
o CLARiiON Procedure Generator
o CLARiiON bundled Array software
o CX3-Series Recovery Image
o Navisphere Agent and CLI
o CLARiiON Navisphere Initialization Wizard
o Navisphere Service Task Bar (NST)
o CLARiiON Array Properties (CAP2)
Purpose: This lab exercise provides the steps for installing and executing
CLARiiON Procedure Generator to create a detailed procedure for the
installation of a CX3 Series array. The generated procedure is used to
make all cable connections within the CX3 Series array.
Note: Not all screen captures were made on the lab equipment and may differ slightly from what you
will see. Read each step completely before attempting it, the screen shots are provided for general
reference only
Note: These screen captures were created with version 3.3.4 of the CLARiiON Procedure Generator,
the screens presented during the execution of this lab may differ slightly from those pictured if
another version is used.
Step Action
1 Browse to CIM CX3 Software.
2 Select the CLARproc.exe, accept all defaults.
3 Double-click the CPG icon to start the CLARiiON Procedure Generator.
4 At the splash screen click the Next button.
Step Action
5 This screen appears beginning on the second day of a PG’s lifespan and may not appear on
a freshly installed CPG.
Click Continue using this copy.
Note: The CLARiiON Procedure Generator operates properly 10 days from the date of
posting. This is to ensure that you install the most current version of the utility at least once
every 10 days.
6 Select the CX3-Series option in the Product Type dialog. Click Next.
Step Action
7 Select the New Array/Host Procedures option and click Next.
8 Select the Install New Array Only option and click Next.
Step Action
9 Select the array model number in your lab station and the Field Installed in EMC Cabinet as
the Array Cabinet Type. Click Next when all selections have been made.
Step Action
11 Select the Windows 2000/2003 or Service Laptop option and click Next.
Result: This generates the procedure for installing the array option for heterogeneous host
on the array.
13 Optional array software may be selected. These options require licensing. The options
installed in any given configuration are dependent on the customer’s order.
For the purposes of this lab, assume that the customer has not purchased licenses for any of
the optional packages. Leave the checkboxes unchecked and click Next.
Step Action
14 For the purposes of this lab, we use the Navisphere GUI. The array may also be managed
with Navisphere CLI, the command line interface.
15 During the initial configuration of the array Hot Spares may be designated. The choice here
depends upon the approved CCA but Hot Spares are highly recommended. For the purpose
of this lab select Yes. Click Next.
Step Action
16 CLARalert provides proactive array monitoring and is required for full support. The
versions available for installation depend upon selections made earlier in the wizard. For
the purposes of this lab, select the version of CLARalert that matches the version number of
array software selected earlier in the wizard. Click Next.
17 CLARalert has many options. The most popular today is Centralized Monitor Email-Home
for Windows with WebEx. Choose that option and click Next. The actual choice at any
given customer site depends upon the approved CCA.
Step Action
19 The final dialog in the wizard requests your status as a service provider. For the purposes of
this lab, select EMC and click Next.
Note: If any of the other options are selected the generated procedure is altered to point you
at the appropriate source for information and software.
Result: A summary of your selections are displayed as shown on the next page.
Step Action
20 If any of the items are incorrect, you may step backward in the wizard to alter them. If all
items are correct, click Finish to produce the procedure for the installation.
Note: Your summary screen may differ from the one shown.
The generated procedure is a Microsoft Word document that provides a detailed list of steps to
perform the requested action.
Important: These steps should be performed exactly in the order listed for a successful installation.
Do not skip any steps, add any steps or alter any steps.
Step Action
1 Locate the sections in the generated procedure titled Cable a CX3-## storage system
where ## is the model number of the array in your lab station.
2 Proceed on with the next section of the generated procedure titled Set up a CX3-Series
DAE3P disk enclosure.
Important: Before applying power to the storage system have your instructor verify
enclosure addressing and cabling.
3 Read all cautions carefully. Failure to follow all cautions could render the array inoperable.
4 Follow the steps in this section to properly address all array enclosures and properly
connect all power, monitoring and backend data cables.
Summary
In this lab, you became familiar with installing and executing the CLARiiON Procedure Generator
and the procedures for addressing enclosures and cabling the CX3 Series storage system.
Purpose: This lab exercise provides the steps for installing array software on the
CX3 Series array during the initial installation
Note: Procedure Generator instructs you to use the Server Support CD that shipped with the System
to install software. This CD is not supplied in this lab. All required software was downloaded in
previous labs.
Step Action
1 Browse to the CIM CX3 Software directory.
2 Click on the Navisphere Storage System Initialization Utility exe. Accept all default
settings.
8 Click on the Navisphere Service Task bar exe. Accept all default settings.
Step Action
1 Open the procedure you generated in Lab Exercise 3.
2 Locate the section titled Cable the CX3-XX array to the LAN.
3 Read and follow all instructions in the Cable the CX3-XX array to the LAN section of the
generated procedure carefully.
Step Action
1 Open the procedure you generated in Lab Exercise 3.
Note: Navisphere Initialization Wizard sets up both SPs in one session. If you choose to
use your laptop to initialize the array through the service ports (see next step), you have to
initialize SPA then SPB (instructions to connect your laptop to the service ports include
setting a static IP address are included in the procedure).
Your instructor will notify you of the IP Parameters you should use for your Array
(see label attached to workstation).
3 Read and follow all instructions in Initialize the storage system (Windows) section of the
generated procedure carefully.
Step Action
1 Right click My Network Places.
2 Select LAN connection > Properties.
3 Select Internet protocol (TCP/IP). Then select Properties.
Note: The Service LAN of the two SPs in every CX3-Series array has the following factory
set IP addresses:
• SP-A: 128.221.1.250
• SP-B: 128.221.1.251
Step Action
5 Locate the Service LAN port
CX3-80: When you connect to the SPA management module service LAN port (see figure
below) you are actually connected to SPB IP address 128.221.1.251.
6 CX3-40-Series/CX3-20-Series: when you connect to the Service LAN port on SPB (see
figure below) you are actually connected to SPA IP address 128.221.1.250.
Note: If using Navisphere Initialization Wizard on your laptop to initialize the array
through the service ports, you have to initialize SPA then repeat the procedure for SPB.
9 Your instructor will notify you of the IP Parameters you should use for your Array
(see label attached to workstation).
10 Read and follow all instructions in the Initialize the storage system (Windows) section of
the generated procedure carefully.
Note: Connecting your laptop to the service LAN port allows management and code loads without
having to access the customer network.
Step Action
1 Open the procedure you generated in Lab Exercise 3.
Note: Your instructor will notify you of which software packages should be installed
during this exercise.
3 Read and follow all instructions in the Install array software section of the generated
procedure.
3 Read and follow all instructions in the Set array properties in Navisphere Manager
section of the generated procedure.
Note: When setting the cache values allow approximately 1/3 of cache for read and 2/3 of
cache for write. The CX3-80 has a maximum Write Cache value of 3072 MB. If your lab
system is a CX3-80 set Write Cache to the maximum and set Read Cache to the maximum.
Step Action
1 Open the procedure you generated in Lab Exercise 3.
2 Locate the section titled Enhanced Install Procedure: run on new array prior to LUN
creation.
3 Read and follow all instructions in the Enhanced Install Procedure: run on new array
prior to LUN creation section of the generated procedure.
Summary
In this lab, you:
Used Procedure Generator sections titled:
• Cable the CX3-80 array to the LAN
• Initialize the storage system (Windows)
• Install array software
• Set array properties in Navisphere Manager
• Enhanced Install Procedure
NOTES:
Note: Not all screen captures were made on the lab equipment and may differ slightly from what you
see. Read each step completely before attempting it.
Step Action
1 Open Navisphere Manager.
2 Right-click the Array and select Properties.
3 In the Array Properties, select the Software tab and verify that Access Logix enabler is
present.
4 In the Array Properties, select Storage Access tab, enable Access Logix by clicking the
Access Control Enabled box.
Step Action
1 Right-click the array icon and select Create RAID Group.
2 Verify that the RAID Group ID is set to 0.
3 Select the Manual radio button in the Disk Selection Section.
4 Click Select.
Step Action
5 Select Bus 0 Enclosure 0 Disks 0 through 4 by highlighting each of these disks in the
Available Disks pane and clicking the Æ button.
Result: When the operation is complete the display resembles the screen capture below.
6 Click OK.
7 With the proper disks selected for RAID Group 0, click Apply.
Step Action
8 Click Yes in the Confirm window, then click OK in the Success window to complete the
operation.
Binding LUNs
In this section of the lab you bind (create) the following LUNs in your array.
Lun ID 0
Step Action
1 Right-click the array icon and select Bind LUN.
Step Action
2 Select a RAID Type of RAID 5.
3 Verify that the RAID Group for new LUN is set to 0.
4 Verify that the LUN ID is set to 0.
5 Select a Default Owner of SP A.
6 Select a LUN Size of 1 GB.
7 Leave all other settings at the defaults.
8 Click Apply.
9 Click Yes in the Confirm window and OK in the Message window.
LUN ID 1
Step Action
10 Verify that the RAID Type is set to RAID 5.
11 Verify that the RAID Group for new LUN is set to 0.
12 Verify that the LUN ID is set to 1.
LUN ID 2 + 3
Step Action
19 Set the RAID Type to RAID 1/0.
20 Set the RAID Group for new LUN to 1.
21 Verify that the LUN ID is set to 2.
22 Select a Default Owner of Auto.
23 Select a LUN Size of 3 GB.
24 Set the Number of LUNs to Bind to 2.
25 Leave all other settings at the defaults.
26 Click Yes in the Confirm window.
27 Click and OK in the Message window.
LUN ID 4
Step Action
28 Set the RAID Type to RAID 5.
29 Set the RAID Group for new LUN to 2.
30 Verify that the LUN ID is set to 4.
31 Select a Default Owner of SP A.
32 Note the Largest Contiguous Free Space.
33 Select a LUN Size of MAX.
34 Set the Number of LUNs to Bind to 1.
35 Leave all other settings at the defaults.
Note: The amount of time to bind the LUN is dependent on its size and whether the disk
drive is pre-zereod. Release 24 introduced Fast Bind and the LUN appears instantly
available.
36 Click Yes in the Confirm window and OK in the Message window.
LUN ID 10
Step Action
37 Set the RAID Type to Hot Spare.
38 Set the RAID Group for new LUN to 10.
39 Set the LUN ID to 10.
40 Leave all other settings at the defaults.
41 Click Apply.
42 Click Yes in the Confirm window and OK in the Message window.
43 Click Cancel to close the Bind LUN dialog box.
Step Action
44 Expand the RAID Groups container and verify that the RAID Groups have the proper
RAID protection applied.
45 Expand each of the RAID Groups and verify that the LUN assignments are correct.
Step Action
48 Choose Select LUNs from the menu and select LUN 4.
49 Click OK.
50 Click Yes in the confirmation dialog box and OK in the success dialog box.
51 Right click LUN 4 select Properties note LUN 4 user capacity and raw capacity.
Step Action
52 Add an additional LUN using the Allocation Wizard in the task bar. Click Allocate then
Next.
53 Select Continue Without assigning LUNs at this time and click Next.
Step Action
54 Select your Storage System and click Next.
Step Action
56 Select a User capacity of 4 GB and select Next.
Step Action
1 In Navisphere Manager, right-click the array and select Create Storage Group.
2 Enter Win2K in the Storage Group Name field and click OK to create the first Storage
Group.
Step Action
3 Click Yes in the Confirm box.
5 In Navisphere Manager, right-click the array and select Create Storage Group.
6 Enter Sun in the Storage Group Name field and click OK to create the second Storage
Group.
7 Click Yes in the Confirm box.
8 Click OK in the Success box.
9 Expand the Storage Groups container and verify that both Storage Groups have been
created.
Step Action
10 Provision the Storage Groups with LUNs. Right-click the Win2K Storage Group and
choose Select LUNs from the menu.
Step Action
15 Expand the LUNs container in the Win2K Storage Group container to verify that the
operation was successful and completed.
16 Next, provision the Sun Storage Group with LUNs. Right-click the Sun Storage Group and
choose Select LUNs from the menu.
17 Select LUN 0, 2 and 5 from the Available LUNs list.
18 With the LUNs in the Selected LUNs list click OK.
19 Select Yes in the Confirm window and OK in the Success window to complete the
provisioning operation.
20 Expand the LUNs container in the Sun Storage Group container to verify that the operation
was successful.
The next logical step in the configuration would be attaching hosts to the Storage Groups which is
beyond the scope of this course. Proceed to the next step in the lab.
Configuration Capture
In this section of the lab you capture and duplicate the existing CLARiiON configuration using
Navisphere Secure CLI. This functionality allows an array’s configuration (LUNs, RAID Groups,
Storage Groups, etc.) to be captured to a file and used as a basis for the configuration of other
arrays. These commands should never be executed on a storage system containing customer data.
Step Action
1 Open a command prompt window by clicking Start and selecting Run on your server’s
desktop.
2 Enter cmd and click OK.
3 Change to the proper directory by typing the following:
cd \program files\emc\navisphere cli.
4 Enter the following command to add a secure cli user file to your server:
naviseccli -addusersecurity -scope 0 -password <array password supplied by
instructor> -user <array username supplied by instructor>.
5 Enter the following command to capture the configuration of your storage system:
naviseccli -h <SP A IP> arrayconfig -capture -output C:\temp\config.xml
There should be no errors returned.
6 Verify the existence of the generated config.xml file. Open it with Notepad to verify that
the file is not empty.
Important: If the file was not created or is empty, notify your instructor before proceeding
with the steps in this lab activity.
7 Using Navisphere Manager, remove the LUNs and Hosts from all storage groups and
destroy all storage groups.
8 Unbind all the LUNs and destroy all the RAID Groups.
9 Log out of Navisphere Manager.
10 Enter the following command to duplicate the previous configuration:
naviseccli -h <SP A IP> arrayconfig -duplicate -input C:\temp\config.xml.
11 Answer y and hit Enter when prompted.
12 Enter the following command to check the status of the duplication:
naviseccli -h <SP A IP> arrayconfig -duplicate –status.
13 To view the logfile, enter the following command:
naviseccli -h <SP A IP> arrayconfig -duplicate –logfile.
14 Log back into Navisphere Manager and confirm the original configuration has been
duplicated.
Summary
In this lab, you configured a CLARiiON CX3-Series array. You performed the following tasks:
Note: Not all screen captures were made on the lab equipment and may differ slightly from what you
will see. Read each step completely before attempting it.
Step Action
1 If the array is powered up, power it down by moving the power switch on both of the
Standby Power Supply (SPS) units to the OFF (0) position. These switches are accessible
only from the rear of the cabinet. Wait for all lights in the SPE and DAE3P-OS to turn off
before proceeding to the next step.
2 Verify that a null-modem cable, as supplied with the array, is connected between
communication port COM1 on the management station or laptop and the serial port on
SPA.
Result: This starts the HyperTerminal session with the parameters specified.
Step Action
7 Select File > Properties > Settings.
8 Power up the array by moving the power switches on both of the Standby Power Supply
(SPS) units to the ON (1) position.
It is necessary to monitor both the rear of the array (Storage Processors) and the HyperTerminal
session. The array boot goes through three distinct stages. These stages are indicated by the flash
rate of the fault LED on the Storage Processor.
When the Storage Processor is powered up or reset, the BIOS first performs a number of tasks, called
the Power-On-Self-Test (POST). These tasks test and initialize the hardware and then boot the
Operating System from the database disks.
As the array boots, fill in the LED and Hyper-Terminal table below with your observations.
BIOS
Extended POST
NT/XP Boot
Step Action
1 Power down the array by moving the power switch on both of the Standby Power Supply
(SPS) units to the OFF (0) position.
Note: These switches are accessible only from the rear of the cabinet. Wait for all lights in
the SPE and DAE3P-OS to turn off before proceeding to the next step.
2 Disengage both SPA boot disks (bus 0, enclosure 0, slot 0 and bus 0, enclosure 0, slot 2)
remove each drive from its connector but do not remove fully from the enclosure. This
removes both boot images used by Storage Processor A.
Caution: Use the latching lever mounted on the disk carrier to disengage and re-engage the
disk in the slot.
3 Power up the array by moving the power switches on both of the Standby Power Supply
(SPS) units to the ON (1) position.
4 It is necessary to monitor both the rear of the array (Storage Processors) and the
HyperTerminal session. The array boot goes through three distinct stages. These stages are
indicated by the flash rate of the fault LED on the Storage Processor. As the array boots fill
in, complete the LED and Hyper-Terminal table below with your observations.
BIOS
Extended POST
NT/XP Boot
5 Power down the array by moving the power switch on both of the Standby Power Supply
(SPS) units to the OFF (0) position.
Note: These switches are accessible only from the rear of the cabinet. Wait for all lights in
the SPE and DAE3P-OS to turn off before proceeding to the next step.
6 Reinsert the disk drives in slot 0 and slot 2 of bus 0, enclosure 0. It is necessary to use the
latching mechanism to fully engage the disk drives in their slots.
7 Power up the array by moving the power switches on both of the Standby Power Supply
(SPS) units to the ON (1) position. Wait for the boot process to complete before proceeding
with the next section of the lab.
Note: This command shuts down the disk in slot 4 of Bus 0 Enclosure 0 simulating a failed
disk.
3 Examine both the front and rear of the array and record all fault indicators illuminated here.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
_________________________________________________________________________
This command retrieves a brief display of the array’s status from the Storage Processor.
__________________________________________________________________________
__________________________________________________________________________
Step Action
6 Examine the Navisphere Manager display in the open internet browser window. Enter any
faulted components/devices here.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
7 Examine the Storage Processor A Event Log entries for recent fault messages and record the
reported components/devices here.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
8 Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs
report the same component(s)/device(s)? ____________________
If not, what was different?
9 Examining the Event Logs, was the Hot spare invoked? _____________________
Which drive was replaced by the hot spare? ______________________________
Which LUNs were protected by the Hot Spare? ___________________________
10 From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory.
Issue the following Navisphere CLI command:
This command powers up the disk in slot 4 of Bus 0 Enclosure 0 simulating a replaced disk.
11 Wait for the Rebuild and Equalize to complete.
Progress can be monitored by right-clicking the failing LUN, selecting Properties and
viewing the progress under Percent Rebuilt on the General tab. This is the progress for only
this LUN. All LUNs affected by the failed disk have to be monitored (most reliable method).
All the disk activity lights stop blinking (least reliable method).
Step Action
12 In Navisphere Manager, right-click the icon for LUN 0 and select Properties from the menu.
13 Monitor the progress of the rebuild of the failed drive (0_0_4) to the hot spare. When the
Percent Rebuild reaches 100%, monitor the rebuild for LUNs 1 and 5.
Step Action
14 When the rebuild and equalize are complete, change to a command prompt and change to the
C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI
command:
This command shuts down the disk in slot 6 of Bus 0 Enclosure 0 simulating a failed disk.
15 Examine the disk activity LEDs. Which drives are active? _____________________
From this activity can you determine what are the paired drives in the RAID 1/0 set?
____________________________________________________________________
This command retrieves a brief display of the array’s status from the Storage Processor. Enter
any faulted devices here.
__________________________________________________________________
__________________________________________________________________
_________________________________________________________________
17 Examine the Navisphere Manager display in the open internet browser window. Enter any
faulted components/devices here.
___________________________________________________________________
___________________________________________________________________
18 Examine the Storage Processor A Event Log entries for recent fault messages and record the
reported components/devices here.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
19 Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs
report the same component(s)/device(s)? ____________________
If not, what was different?
20 Launch Navisphere Service Task Bar through Start > Programs > EMC > Navisphere >
Navisphere Service task bar.
Step Action
21 Select Hardware Maintenance and then select Replace Disk.
22 Enter the IP address of your array and click Connect.
23 Log into the array with the credentials supplied by the instructor.
24 Click Next when the wizard launches.
Step Action
25 Select Yes to the replacement part question.
Select Next.
Note: If the Hot Spare has not Synchronized the DRU monitors Hot Spare Synch and does not
allow disk replacement until Hot Spare has synchronized.
26 Select Flash LEDs. After identifying failed disk, turn off LEDs and select Next.
Note: The DRU is polling the Array. If no change is detected within 10 minutes, the process
terminates. Removing and replacing the drive causes the process to continue.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 95 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 6
Step Action
27 For the purpose of this lab, from a command prompt change to the C:\Program
Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command:
Step Action
28 The previous command powers up the disk in slot 6 of Bus 0 Enclosure 0 simulating a
replaced disk. Read the warning and monitor the rebuild progress.
Note: This switch is accessible only from the rear of the cabinet.
Result: This command shuts down the disk in slot 4 of Bus 0 Enclosure 0 simulating a failed
disk.
Step Action
32 From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory.
Issue the following Navisphere CLI command:
Result: This command shuts down the disk in slot 6 of Bus 0 Enclosure 0 simulating a failed
disk.
33 Launch Navisphere Service Task Bar through Start > Programs > EMC > Navisphere >
Navisphere Service task bar.
34 Select Hardware Maintenance and then select Replace Disk.
35 Enter the IP address of your array and click Connect.
Log into the array with the credentials supplied by the instructor.
36 Click Next when the wizard launches.
__________________________________________________________________________
Step Action
38 Click Details for further information.
39 From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory.
Issue the following Navisphere CLI command:
_________________________________________________________________
42 Open a Command Prompt window and change to the Navisphere CLI directory, usually found
at C:\Program Files\EMC\Navisphere CLI. Issue the following Navisphere CLI command:
Note: By adding > C:\file.txt to the command you can see all of the output of the command
by looking at the file with notebook.
This command retrieves a brief display of the array’s status from the Storage Processor. Enter
any faulted devices here.
_________________________________________________________________________
_________________________________________________________________________
43 Examine the Navisphere Manager display in the open internet browser window. Enter any
faulted components/devices here.
__________________________________________________________________________
Step Action
44 Right-click the Navisphere Manager icon for SPA and select View Events.
45 Examine the Event Log entries for recent fault messages and record the reported
components/devices here.
__________________________________________________________________________
__________________________________________________________________________
46 Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs
report the same component(s)/device(s)? ____________________
47 Power up the right-hand Standby Power Supply (SPS A) unit by moving the power switch to
the ON (1) position.
49 If your lab station array is equipped with a second DAE3P enclosure, go to the next step.
If your lab station is not equipped with a second DAE3P go to Step 51 in this lab.
Do not remove any cables from Bus 0, Enclosure 0 unless specifically directed so.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 100 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 6
Step Action
50 Disconnect the Fibre Channel cable from the PRI connector on the Bus 1, Enclosure 0 Storage
Processor A, LCC card.
51 Examine both the front and rear of the array and record all fault indicators illuminated here.
__________________________________________________________________________
__________________________________________________________________________
52 What happened to the Link LED and the Loop ID LED for this LCC card?
__________________________________________________________________________
This command retrieves a brief display of the array’s status from the Storage Processor. Enter
any faulted devices here.
__________________________________________________________________________
_________________________________________________________________________
54 Examine the Navisphere Manager display in the open internet browser window. Enter any
faulted components/devices here.
_________________________________________________________________________
__________________________________________________________________________
_________________________________________________________________________
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CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 6
Step Action
55 Examine the Storage Processor A Event Log entries for recent fault messages and record the
reported components/devices here.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
56 Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs
report the same component(s)/device(s)? _____________________________________
57 Reconnect the Fibre Channel cable to the PRI connector on the Bus 1, Enclosure 0 Storage
Processor A, LCC card.
_________________________________________________________________________
_________________________________________________________________________
__________________________________________________________________________
59 Note: Steps 51 through 58 may only be performed if the array in your lab setup is a CX3-80.
Remove the left-most fan from the front of the CX3-80 SPE enclosure by squeezing the two
latches toward each other and pulling the assembly toward you.
60 Examine both the front and rear of the array and record all fault indicators illuminated here.
____________________________________________________________________________
____________________________________________________________________________
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 102 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 6
Step Action
____________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Summary
In this lab, you identified failures within a CLARiiON CX3-Series array. You identified
failures/faults using:
• Navisphere Manager
• Navisphere CLI
• LED indicators
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 103 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 6
NOTES:
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 104 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Purpose: This lab exercise provides the steps for recovering boot images on the
CX3 Series array.
Objectives: Upon successful completion of this exercise, you will be able to recover
failed or corrupted boot images using the Utility Partition and a
Recovery Image.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 105 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Using CLARiiON Procedure Generator, generate a procedure for recovering failed or corrupted boot
images.
Follow these steps to generate the procedure for performing a boot image recovery.
Note: These screen captures were performed using version 2.4.3 of the CLARiiON Procedure
Generator. The actual screens you see may differ if another version of the procedure generator is
used.
Step Action
1 Double-click the CLARiiON Procedure Generator icon.
Result: This screen appears beginning on the second day of a PG’s lifespan and may not
appear on a freshly installed CPG.
3 Click Next.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 106 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Step Action
4 Select the CX3-Series option and click Next.
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CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Step Action
6 Select Recover Boot Image on a CX3-Series/CX-Series Array option and click Next.
7 Examine the summary carefully. If all information is correct click Generate. If information
is incorrect click the Back button and correct the information before generating the
procedure.
8 Enter Boot Image Recovery as the file name and click OK.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 108 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Each Storage Processor in a CLARiiON CX3 Series array boots the operating system and drivers
necessary for operation from a private area on the fibre channel disk drives in the first disk enclosure
in slots 0, 1, 2, and 3. These boot images could, on a rare occasion, become corrupted and need re-
imaging for proper array operation.
Note: You may have to close Explorer before the changes take effect.
Step Action
1 Open the Boot Image Recovery procedure generated in the first part of this lab.
2 For your own records, collect the environment configuration information. Collect the
environmental information but skip the switch collection section.
3 Continue to the Recover a Boot Image on a CX3-Series array using the Utility Partition
section of the generated procedure.
4 When prompted for which storage processor to re-image, select Both and read and follow
all instructions carefully.
Summary
In this lab, you became familiar with recovering failed or corrupted boot images using the Utility
Partition and a Recovery Image. You performed the following tasks:
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CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 7
Notes:
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 110 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Purpose: In this lab, you perform a SPCollect on each of the storage processors in
a CX3 Series array. There are four different methods for performing this
activity. All three methods are provided in this lab. Your instructor will
inform you of which method(s) to use.
• Retrieve the SPCollect data files from each SP in a CX3 Series array
using Navisphere Secure CLI.
• Retrieve the SPCollect data files from each SP in a CX3 Series array
using Navisphere Manager.
• Execute and retrieve SPCollects via CAP2 against both SPs in a CX3
Series array.
Note: It is assumed that previous labs have been completed so that the equipment is in the required
configuration.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 111 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Before you begin: If not already done, create a C:\SPCollects directory on the management station or
laptop.
Step Action
1 Open a command prompt on the Windows host and change to the Navisphere CLI directory.
and examining the output of the command for the presence of the
<Array_Serial_Number>_ SPA_<date>_<time>_data.zip file.
5 Issue the following Navisphere CLI command:
Result: Naviseccli presents you with a list of files in the C:\dumps directory on the storage
processor. SPCollect creates a unique filename for each of the collections created.
The name of the file you need to transfer depends upon your storage systems serial number
and the date and time created.
Result: Navisphere Secure CLI imports the file to the current directory (C:\Program
Files\EMC\Navisphere CLI) and transfers the SP Collect file to the C:\SPCollects
directory.
7 Repeat Steps 4 through 6 but substitute the IP address of SPB for SPA’s.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 112 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
1 Create a C:\SPCollects directory on the management station or laptop.
2 Right-click SPA in the Navisphere Manager tree and select SP Collect from the pop-up
menu.
Note: This window indicates that the script has started execution. It does not mean that
the script has finished execution.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 113 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
4 Repeat the SP Collect process for SPB. Right-click SPB in the Navisphere Manager tree
and select SP Collect from the pop-up menu.
Note: This window indicates that the script has started execution. It does not mean that
the script has finished execution.
Important: Wait several minutes before performing the next step. This allows the data
collection to finish.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 114 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
6 Right-click SPA and chose File Transfer Manager from the pop-up menu.
Result: The File Transfer Manager displays a list of files in the C:\dumps directory on the
storage processor in the Files On SP portion of the dialog box. SP Collect creates a unique
filename for each of the collections created.
7 Select the C:\SPCollects folder as the destination for the file transfer in the Destination
Directory field.
The name of the file you need to transfer depends upon your storage systems serial number
and the date created. Search for the file just created. It should have a filename with the
format <Array_Serial_Number>_ SPA_<date>_<time>_data.zip.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 115 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
8 Read the confirmation message and click Yes.
Result: A confirmation of the transfer appears in the Transfer Status box (see next step).
9 Click OK.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 116 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
11 Select the C:\SPCollects folder as the destination for the file transfer in the Destination
Directory field.
The name of the file you need to transfer depends upon your storage systems serial number
and the date created. Search for the file just created. Select it and click the Transfer
button.
13 When the confirmation of the transfer appears in the Transfer Status box, click OK.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 117 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
1 Create a C:\SPCollects directory on the management station or laptop.
2 A profile must be created for the array before you can run the CAP2 capture wizard.
Select Profiles from the Tools menu.
3 Enter the IP addresses of the two SPs in your array and select the Navisphere tab.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 118 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
4 Select Secure CLI as the mode and enter the Domain Username and Domain Password.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 119 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
8 From the Select Action menu select Generate and process SpCollects.
Results: The SPCollects start on both storage processors and progress is tracked.
After the files are retrieved, CAP2 automatically displays the SPCollect information. The
Issues tab is automatically opened.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 120 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
Step Action
9 If any issues are identified, open the Analysis tab for further information.
Summary
In this lab, you generated and retrieved SPCollect files from a CLARiiON CX3-Series array. You
generated and retrieved SPCollect files using:
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 121 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 8
NOTES:
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 122 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 9
Purpose: In this lab, you execute a Background Verify on a LUN or RAID Group
by issuing a setsniffer command and retrieving the statistics.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 123 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 9
Setsniffer Command
Step Action
1 Examine the array configuration with Navisphere Manager and determine which LUNs are
assigned to which storage processor. If both storage processors do not have LUNs assigned,
bind several 2GB LUNs to each storage processor.
2 Open a command prompt window and change to the directory that contains the Navicli
executable.
3 Issue the following command:
7 Using Navisphere Manager, examine the properties of LUN specified in Step 5 above.
8 Does the Manager display match the verify setting specified in Step 5 above?
If not, why?
9 Using Navisphere Manager, examine the event log for SPA. Is there an entry indicating that
the background verify started? ____________
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 124 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 9
Getsniffer Command
Step Action
1 Issue the following command against the SPA LUN used in the previous section.
3 Open Navisphere Manager and select the properties of the SPA LUN used in the previous
section.
Summary
In this lab, you executed a Background Verify on a LUN in a CLARiiON CX3-Series array. You
executed the Navishere CLI:
• setsniffer command
• getsniffer command
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 125 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 9
Notes:
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 126 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
Purpose: In this lab, you use SPLAT to perform analysis of the SP Logs generated
and retrieved in an earlier lab.
Note: Not all screen captures were made on the lab equipment and may differ slightly from what
you will see. Read each step completely before attempting it.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 127 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
SPLAT
Step Action
1 Launch SPLAT through Start > Programs > CAP2 > SPLAT > splat.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 128 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
Step Action
4 Reduce the number of entries being displayed by filtering.
From the Filter menu, select Default filters > TS Filters and select the
backend_problems.vflt filter.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 129 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
Step Action
6 Select an error entry in the display. Select Analyze info from the Edit menu.
7 If the selected entry does not display an analysis, try selecting another entry and repeat Step
7 above. When an analysis is displayed, read the displayed text.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 130 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
Step Action
8 To analyze the full display, select Analyze from the Mode menu.
Note: Examine the display. It is now sorted by error codes and not chronologically.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 131 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 10
Summary
In this lab, you executed SPLAT to observe the event logs in a CLARiiON CX3-Series array. You
performed one or more of the following tasks:
• Executed SPLAT
• Loaded event logs via SPCollect files
• Applied filters to aid in troubleshooting
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 132 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Purpose: This lab exercise provides the steps to set up Event Monitor.
Objectives: Upon successful completion of this exercise, you will be able to:
• Install and configure the CLARalert software components.
• Set up a custom response, in addition to email or SNMP, to open
Notepad on the monitoring station and display the error.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 133 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Installing CLARalert
Step Action
1 Launch the CLARalert software installer.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 134 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Step Action
3 Choose the Automatic Installation. This install CLARalert with e-mail home and WEBEX
remote access.
Note: If another CLARalert option is desired, the Manual Installation should be selected.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 135 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Step Action
5 Your instructor will provide you with an SMTP IP address. Normally, this would be the
customer’s SMTP server normally. A valid e-mail address for the customer’s SMTP server
must be provided. For the purposes of this lab enter your e-mail address.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 136 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Step Action
7 A number of software packages are installed. If the Navisphere Agent is installed, click OK
in the confirmation box.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 137 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 11
Summary
In this lab, you Installed and configured CLARalert.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 138 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 12
Objectives: Upon successful completion of this exercise, you will be able to:
Note: This is not a data-in-place procedure. All user data and array configuration information will
be deleted from the array during this procedure.
The only supported back-rev procedure n the field is from the currently shipping (N) to the previous
version (N-1)
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 139 of 140
CLARiiON CX3 Series Installation and Maintenance Labs Lab Exercise 12
Step Action
1 Double-click the CPG icon to start the CLARiiON procedure generator.
Note: The CLARiiON procedure generator operates properly seven days from the date of
posting. This ensures that you install the most current version of the utility at least once a
week.
2 Click Continue using this copy.
3 At the splash screen, click Next.
4 Select the CX3-Series option in the Product Type dialog.
5 Select the Existing Array/Host Procedures option and click Next.
6 Select the Back-Rev Procedure (non data-in-place) option and click Next.
7 Read all cautions carefully. Failure to follow all cautions could render the array
inoperable.
8 Stop the procedure at the following step and notify your Instructor.
The array is now in a condition that is similar to the way it ships from EMC manufacturing.
It has the full bundle loaded, the IP addresses have been reset and it has no enablers for
SnapView, MirrorView, or SAN Copy loaded. These must be loaded after the array is fully
initialized.
Your Array is now in the condition that you first saw in the beginning of this course, the
rest of this procedure is identical to the beginning of this course. Your Instructor may ask
you to repeat these labs from the beginning as many students find the repetition valuable.
Summary
In this lab, you:
• Pulled one SP and booted the other SP to its Utility Partition.
• Deleted the file that checks compatibility between the loaded FLARE and the .mif file loaded
to the array.
• Transferred the back-rev image to the array via the FTP method.
• Invalidated the Data Directory.
• Re-imaged both FLARE boot partitions with the appropriate back-rev image.
Copyright © 2007 EMC Corporation. All Rights Reserved. Page 140 of 140