Professional Documents
Culture Documents
Dear Storyteller,
Yours,
Graham
WHAT IS AGILE STORYTELLING?
But being the “X” guy doesn’t come easily. It took me 2 or 3 years of
constant publishing, as you’ll read in the next section about Asia Tech
Podcast. There were days when I recorded 5,6 or even 7 episodes!
(Yes it was possible with a good system). I remember reading the
story of how Ed Sheeran became one of the most successful artists of
our time. He started out selling CDs from his backpack outside gigs,
town squares and on university campuses. He performed 1000s of
shows in crappy pubs and bars before he filled Wembley Stadium.
This was Agile Storytelling in its essence and we understand the
“how to get to Carnegie Hall” joke that underpins the mythical
“overnight success” of everybody who occupies “X” in our mind.
They practised.
But, what defines all their success is in the first line. They started.
THE 5 STAGES OF AGILE STORYTELLING
Step 1 is the starting point where most people get stuck. Everybody
has an idea but getting to steps 2 and 3 are where the idea is born into
the world and faces the “Moment of Truth”.
When podcast clients come to us at Pikkal & Co, they are often at step
1 or 2. They know what they want and want to get started but often
haven’t validated the concept with data. This is our concept of “data
driven conversation”, where we use VoiceDynamics to apply data to
create more effective conversations. I’ll show you to do this in the
following chapters, and in the absence of being able to access our
Voicedx data, you can use a public service like BuzzSumo to fine
tune your narratives.
Now we are taking your data driven ideas and putting them out into
the wild. Your MVP is a series of 4-6 episodes to validate the strength
of your concepts, identify believers and grow your tribe. See the
following sections on Minimum Viable Podcasts.
3) A Tribe – 100 True Fans will be enough. You are not in the
business of B2C. In B2B, you can achieve great things with
small, highly focused groups of followers.
ASIA TECH PODCAST
“To live is the rarest thing in the world. Most people exist, that is
all.” ― Oscar Wilde
I published 502 episodes. The goal for Asia Tech Podcast was 500,
but there was some unfinished business so I overran. I guess I proved
my point, I can create one of the world’s largest podcasts by volume.
Of course, there was also episode 1, which you can still hear today,
shaky and lacking in direction, but that’s where all podcasts should
start. Your goal isn’t to create 500 but get in the game.
People ask me about the audience numbers, I can’t tell you. A million
or more. Some episodes 10,000+ some 100. I’m less interested in the
audience numbers than the meetings I can get from the podcast.
People will always come and go in your life. Be sure that you tell
them what they meant to you before they go.
In 2012, I sold a business and traveled the world for 4 years with my
family. We went to Fiji, Hawaii, California, New Zealand, Florida,
Cyprus, Fuerteventura, Lanzarote, Andalusia, Okinawa, Thailand and
Japan. I wrote a book about this adventure called “Fire Your Boss,
Sell Your Car, Travel the World”. As much it all looked great on my
Instagram account, I confess that I got bored of lying on tropical
beaches day in day out.
This is the blessing and the curse of being an entrepreneur. It's very
noisy up their inside an entrepreneur's mind. Always thinking.
Always creating. Always solving problems.
I didn’t know what that business looked like, but I knew if I started
somewhere I was taken one step towards it. These are difficult “What
if?” questions that manifest in conversations that matter with people
that matter.
“What if we didn’t need to work from an office?”
“What if we could work from a remote tropical island?”
In the early 2000s, there was a fascinating study about why English
footballers were so poor on the international stage despite having all
the money, facilities and opportunity. The success of the English team
stands in stark contrast to the Spanish who for a decade dominated
both at club and international level.
Anybody who has watched Spanish football at its highest level will
marvel at what they call the “Tika Taka” style of play. The word
comes from Basque “quick” and “light”. At a young age, the
difference between the Spanish Tika Taka agile style of play and
English approach is distinct. Spanish kids play in closed areas like
five-a-side Fussball courts. English play on large full size playing
fields and are encouraged to “hoof it up the field”.
Of course many of these stereotypes have eroded over time, but the
truths hold: to get better, you have to face the Moment of Truth.
Many podcast hosts start out talking about what’s interesting, then
end up getting swayed by the agendas of who’s available. Availability
Bias derails podcast. What you need is a stronger overarching
narrative. This is what we help clients with at our podcast agency
when we conduct Content Mapping & Performance Reviews.
Hosts need guidance and the best guidance isn’t opinion (they have
that already) but data. For this, we use tools like BuzzSumo – a social
listening tool that takes meta level keywords and tells you what
people are engaging with right now.
If you enter “AI” into BuzzSumo it will return articles which have
evergreen popularity. The most popular is
Here are 5 more key talking points lifted from articles with high
engagement levels:
From this data you can map my meta messages with the key talking
points of the public. Rather than just talk about AI, I need to talk more
about these subjects. This is what people need leadership on.
Deliveroo was the poster child for venture capitalism. It's not looking
so good now | James Ball (The Guardian)
This post alone got 7,000 shares on Facebook and 1200 on Twitter
Now, with a little detective work, you can start grouping similar
narratives. In this dataset, there are 2 clear groups emerging that
people are excited and interested to talk about:
Government: Pentagon
Leadership Etc..
Storytelling Etc…
THE TEFLON MYTH
When I was a kid, I used to stare into space a lot. I obsessed about
space, going to the Moon and its stories. You can see these stories are
still with me today. But as much as space was exciting, it’s also
expensive. So why do we do it?
School books used to try and justify the billions spent on sending
rockets to the Moon through the innovations they brought. “Teflon”
they said. If it wasn’t for the Shuttle, they said, we wouldn’t have
non-stick frying pans. Even as an 8 year old kid, I knew that was
pretty sketchy reasoning.
Going to the Moon isn’t a program to bring economic benefit, it’s the
reward.
For me, Asia Tech Podcast wasn’t the means to achieve the end, it
was the end. The means building a business that allowed me to do that
every day.
How do I know?
I’ll only know for sure when I'm lying on my deathbed, when all the
busy-ness of life has fallen away. It will be the experiences not things
that will give me cheer.
We still talk about all of these today, not what we bought, job titles,
awards, size of our cars, what others thought of us or the hours we
worked in the office. After all this time, we still talk about the stories
and the conversations we made.
Create conversations because they are the only thing that lasts.
“When you have once seen the glow of happiness on the face of a
beloved person, you know that a man can have no vocation but to
awaken that light on the faces surrounding him. In the depth of
winter, I finally learned that within me there lay an invincible
summer.” - Albert Camus
Stories don’t often make sense when you’re living in them and rarely
do you have a clear “mission statement” that guides you in all your
decisions.
There’s too much emphasis these days on “find your why”. Yes, there
needs to be a good “why” behind your business decisions, but often
your personal “why" is only learned in retrospect. I find most
successful business owners never had a “why”, they only had an idea
of what they wanted to change or do better.
Agile Storytelling is finding your start rather than your why, it’s about
embracing being a beginner rather than hiding behind your
expertise. Whatever industry you're in, you gotta keep pushing
yourself mentally, indulge your curiosity and never be afraid of
asking for help.
For the storyteller, and for my podcast clients, I call this the
“Minimum Viable Podcast”.
Series 1 (the MVP) you’re validating whether or not you can do this.
You’re validating if you’re interested and interesting. You’re
identifying who in your network will put their hands up and say “I’d
like to get involved”
Series 2 onwards is where the real work begins. Start identifying and
optimising Key Talking Points. Start identifying influencers who can
expand your reach.
For now, create conversations that matter with people that matter.
Your story will evolve as you tell it through the ears and stories of
other people that join you on this adventure. Use your podcast to
address the questions traditional media can’t address. Use your
podcast to refine thought architecture and go deeper. Use your
podcast to join the dots with people who haven’t yet given their tribe
a name.
The comedian Kevin Hart regularly tests new material at small off-
beat comedy clubs to sharpen his game (see Kevin Hart on JRE here
talking about how he validates his material). The feedback he gets
from this more authentic and raw audience connection allows him to
tweak his narrative for the larger stadium gigs later. This is Agile
Storytelling in practise. Constantly testing, constantly iterating,
constantly improving. Keep talking. Good stories stick. You’re going
to through a whole bunch of stories at the wall to see what sticks. And
only other people know what sticks.
You don’t need to have a finished book before you have a story worth
telling.
Stephen King is one of the most successful authors of our time. Every
day he’d wake up, sit in front of the typewriter and type 2000 words,
whether he was feeling love for his work or not, whether he was
feeling energetic or tired, sick or motivated. Most days the paper
ended up trashed in the basket.
Amateurs show up hoping that motivation will get them through. Pros
go to work.
This is the art of practise. If you want to tell amazing stories, you
have to practise. And to get good at practising you need to get over
yourself. Tell your story regularly. Podcasts, webinars, writing, social
media. Consistency builds quality.
When I met Tony Fernandes the 2nd time (when I knew who he was)
I was nervous. I had lived out the scene 100 times in my head in the
days and weeks before we finally flew out to Kuala Lumpur. I
remember sitting in the AirAsia plane as we flew to RedQ, I turned to
look at Bharath (our engineer) and Prarthana (our head of client
services) and there was an intensity. They had their “game faces” on.
Bharath turned to me and said, “it’s just another show”.
If you’re scared, it’s probably a good thing to do. If you’re not scared,
you’re not making a difference. Getting butterflies before hitting
publish or going live is a good sign. It means it could go wrong.
Which means for those you’re connecting with, there is real value in
getting it right.
Getting scared shouldn’t be the cost of your efforts but, ironically, the
reward. Getting scared should be the moniker of a project or a
communication where you exist in Flow. Getting scared never goes
away. You could be the best guitarist, podcaster or public speaker in
the world, and you will always be scared before you go live. Sure,
you develop strategies to cope and to embrace the fear.
When I started out podcasting, I used a USB microphone and my
laptop. 750 episodes later, I've got a lot better. I've built podcast
studios, recorded all over the world and with celebrity guests, but I'm
still learning. That's what I love about this industry. You think you've
mastered it, then somebody shows you a piece of software or
equipment and you're a beginner all over again.
When you get good at being a beginner, you also conquer the fear,
and I can’t begin telling you how liberating that is. What lies between
you and doing something remarkable is fear. Rejection, humiliation,
doubt, pain, loss. Once you embrace fear you also learn that it’s not
fatal.
LinkedIn Founder Reid Hoffman says that “if you’re not embarrassed
by the first iteration of your product, you shipped too late.”
Find your start and stay curious. Only with the benefit of hindsight
will your story make sense.
FIND YOUR 100 TRUE FANS
One of the biggest mental roadblocks to telling your story is the belief
that you don’t have an audience.
Our stories are hobbled by the idea that we need large audiences to be
worthy. But you are not getting elected. You don’t need to play that
game, being everything to everybody to capture 51% of the vote.
Instead, you can be a Rockstar with only 10% as long as that 10%
“love” rather than “like” you.
So what if you don’t know who your 100 true fans are?
Because you step up, others will follow. This is human nature. If you
create conversations that matter people will gather round. In time your
tribe will form and your job is to tighten it.
To find your fans, speak from the heart. Rock stars take risks: Men
wear make-up, women flaunt their sexuality. Rock Stars crowdsurf
half-naked, held up by the hands of their fans. Rock Stars are
unapologetic, vulnerable and we need them. Boredom is the opposite
of being a Rock Star. Boredom is the opposite beauty and truth. A
mass market, sterilized reality that offends nobody but pleases none.
And I had my doubts, and I looked inside and asked myself if I was
wrong, if this risk had been worth it and I confess at times I thought
of giving up. But look at where we are now. In the post virus era,
podcasts may be the only way businesses can connect authentically
and at scale.
When you were given the microphone did you find your voice? Did
you step up or did you ask for permission? Did you hold back and edit
your voice to meet the expectations of others? Did you play it safe or
did you play from the heart?
You only have one life to give. Give it to those that matter most.
SOMEDAY ISLE
In the movie “Wall Street”, the hero played by Charlie Sheen is asked
about his long term dreams to which he answers, “I going to make a
bundle of cash before I’m 30, get out of this racket then ride a
motorcycle across China.”
He never went. Like most of us. You can buy a motorbike for a few
hundred bucks. Why don't we go? What holds people back isn't the
actual money required to make it happen, but the story. We hold on to
these backstop because they give us an excuse. According to the
Daily Mail newspaper, 81% of people said that if they won the lottery
they’d travel the world. But you don’t need to win the lottery to travel
the world. You just need to commit.
Then you're off the hook. It's too late. There will never be a perfect
moment. Everything has a moment of truth. Everybody’s talking
about starting a podcast. Everybody’s waiting to tell their story. But
they’re waiting for the perfect moment to start.
The arrow of time points only in one direction. Do we put life on hold
until "the virus is over?” There are no medals for suffering.
“Everything around you that you call life was made up by people that
were no smarter than you. And you can change it, you can influence
it… Once you learn that, you'll never be the same again” - Steve Jobs
This is the "impostor syndrome” that holds us back. But we’re not
impostors. We belong. Culturally, however, we’ve been trained to be
picked:
What did you do the last time you had the chance?
Pick yourself.
THE STORY YOU TELL YOURSELF EVERY DAY
Number two, you have to show no fear because the sharks, you see,
the sharks can sense that fear.
Just as easily as they can sense blood. And so it went for me. Just as I
knew it would. Just as nature had ordained its jaw wide open, row
upon row of these razor sharp teeth glinting underwater like jagged
diamonds, its tailfin sweeping back and forth as it surged in for the
kill.
I read The Beach in 1996 soon after its publication and became
obsessed with the idea of a promised land out there somewhere in
Southeast Asia, full of adventures, challenges and wonders. Back then
there was no internet to speak of. We didn’t have mobile phones.
Islands like “Ko Phi Phi” and “Phuket” in Thailand were still
reasonably unspoilt and off the main tourist drag.
I arrived in Jakarta in the summer, and not long after checking into
traveler digs on Jalan Jaksa for $1 a night, I found myself in the
company of fellow travellers. People didn’t have the convenience of
text messaging back then, so everything we found out about the world
was through traveller's tales. You heard rumours of distant islands,
beaches or places nobody had been to before, filtered back through a
“friend of a friend” who had just returned.
Today, we experience everything on Instagram first. Everyone’s seen
the beauty of Palawan, Koh Phangan and Southeast Asia already,
there is no mystery. In the 90s, the only hard information you could
get hold of were “Rough Guides” and “Lonely Planets”. A used copy
of LP could trade for $20 over an evening meal with travellers. I
inherited a copy for Southeast Asia replete with all the footnotes,
stickies and comments from the previous owners.
Before Instagram, before mobile and before Yelp, this is how people
communicated and shared evolving stories about our world.
Deep down I’ve always yearned for The Beach. The adventure. The
thrill. But, I always thought that was what other people did. I
absorbed a carousel of images and stories from screens and books
only to think this was fantasy or fiction.
Then aged 16, a family friend came by the house after returning from
travels. He was 19, and as is tradition where I grew up, he took a “gap
year” between college and University. He chose to travel around Asia.
He told stories of traveling on minibuses dressed in garlands in the
Philippines, of strange stinky fruits in Singapore and a $100 melon in
Japan. When he left the house, my mind was a maelstrom of
possibility. I was confused and excited.
All these years, adventures were what “others” did. And now,
somebody like me has done something like this?
Stories freed American slaves, sold the iPhone, got tyrants elected and
took us to the Moon. But the most powerful story told is the one you
keep telling yourself every day.
That's the story of who you are and what you do:
Before Roger Bannister broke the 4 minute mile record in 1954, the
world said it was impossible, dangerous even. Yet, in the year
following his record, 4 more runners broke the record.
People don’t believe what you tell them. People sometimes believe
what friends tell them. People always believe that they tell
themselves. A story once believed will either imprison you or set you
free forever.
- "adventurer"
- "podcaster"
- "lifestyle entrepreneur"
- "traveler"
My favorite story is, however, "storyteller”
There are no rules for telling your own story. But whatever story you
choose, make sure it's your own. As Harley Davidson once
wrote, "When writing the story of your life, don’t let anyone else hold
the pen."
Have fun with it. We are what we pretend to be, so we must be careful
about what we pretend to be.