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3750 Stack Switch IOS Upgrade Best Practices

Version 1.1

Jeff Barrus

Corporate Headquarters
Cisco
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 1

 Contents

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environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
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You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
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Turn the television or radio antenna until the interference stops. Move the equipment to one side or the other of the television or radio. Move the equipment farther away
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December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 2

 Contents

Contents

Contents 3

Best Practices Installation 1

Executive Summary 1
Recommendations 1

Examples in Detail 4

Appendix 9

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 3

 Best Practices Installation

Executive Summary

Catalyst 3750 and 3750-E switches can be connected through their StackWise ports to form a virtual switch,
allowing up to nine switches stacked. One of the switches controls the operation of the stack and is called
the stack master. The stack master and the other switches in the stack are stack members. The stack
members use the Cisco StackWise technology to behave and work together as a unified system. Layer 2 and
Layer 3 protocols present the entire switch stack as a single entity to the network.

The stack master is the single point of stack-wide management. A switch stack is identified in the network
by its bridge ID and, if the switch stack is operating as a Layer 3 device, its router MAC address. The
bridge ID and router MAC address are determined by the MAC address of the stack master. Every stack
member is uniquely identified by its own stack member number.

All stack members are eligible stack masters. If the stack master becomes unavailable, the remaining stack
members participate in electing a new stack master from among themselves. A set of factors determine
which switch is elected the stack master. One of the factors is the stack member priority value. The switch
with the highest priority value becomes the stack master.

Recommendations
The software download center for Catalyst 3750 contains two sets of IOS images for every feature set and
versions. One set contains only the IOS image file which has the extension .bin. The other set contains the
IOS image plus the web-based device manager which has the extension .tar.

Cisco recommends using the .tar file due to some of the installation self-repair functions.

3750 Series Switch Stack IOS Upgrade - Automatic (.tar image)

The procedure in this section copies the combined tar file to the switch. You copy the file to the switch from
a TFTP server and extract the files. You can download an image file and replace the current image, or you
can keep the current image.

For switch stacks, the archive download-sw and archive upload-sw privileged EXEC commands can only
be used through the stack master. Software images downloaded to the stack master are automatically
downloaded to the rest of the stack members. Thus, you must be logged on to the master switch to perform
this upgrade.

Step-by-Step Instructions:
In order to properly install the IOS software image, complete the steps below. For detailed sample outputs,
refer to the Example in Detail section.

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 1

 Step One
o Download the appropriate IOS image for the 3750. Since the best practice is to use the .tar installation
file, the feature set description should include “With Web Base Dev Mgr”.

o Using Secure Copy for image transfer:

ƒ Verify that the SCP server has the proper image.

ƒ Log in to the switch through the console port or a SSH session, and enter enable mode.

ƒ Issue the dir flash: command on the 3750 in order to verify the amount of free memory that
you have for the upgrade. Backup any configuration files needed, if the flash must be
formatted for the installation.

ƒ In order to verify connectivity to the SCP server, ping its IP address.

ƒ Copy the IOS image from the SCP server to the flash of the Master Switch

o Using TFTP for image transfer:

ƒ Copy the image to the appropriate TFTP directory on the workstation, and make sure that the
TFTP server has the proper configuration.

ƒ Log in to the switch through the console port or a Telnet session, and enter enable mode.

ƒ Issue the dir flash: command on the 3750 in order to verify the amount of free memory that
you have for the upgrade. Backup any configuration files needed, if the flash must be
formatted for the installation.

ƒ In order to verify connectivity to the TFTP server, ping its IP address.

There are several options for the download of the image. You can use the command-line options that appear
in this section to have a new image overwrite the old image or leave the old image in flash.

Step Two
o Use the archive download-sw /leave-old-sw command in order to retain the old image on the device.
It is recommended to use the /leave-old-sw in the event that the old image is still needed. For a
complete description of the commands available, refer to the archive download-sw section of Catalyst
3750 Switch Cisco IOS Commands.

Here are the options available for the archive download-sw command:
3750#archive download-sw ?
/destination-system specify destination system to receive software
/force-reload Unconditionally reload system after successful sw
upgrade
/imageonly Load only the IOS image(s)
/leave-old-sw Leave old sw installed after successful sw upgrade
/no-set-boot Don't set BOOT -- leave existing boot config alone
/no-version-check skip version check that prevents incompatible image
install
/only-system-type specify individual system type to be updated
/overwrite OK to overwrite an existing image
/reload Reload system (if no unsaved config changes) after
successful sw upgrade
/safe Always load before deleting old version
flash1: Image file
flash2: Image file
flash: Image file

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 2

 ftp: Image file
rcp: Image file
tftp: Image file

o Allow all processes during the installation to complete. Some of the processes take several minutes to
initiate, even when it appears the device is idle.

o The image copy is complete, and you are ready for the reboot. In order to verify that the current state of
the switches is Ready, issue the show switch detail command.

o In order to verify that the new image is in flash for the stack members, issue the dir flash: command
and the dir flash 1: command. In this example, there are two switch stack members. If the stack
configuration includes additional switches in the stack, issue the dir flash#: command for each
additional switch in the stack.

o Issue the show version command in order to verify that the old image is still the current operation
system image. Issue the show boot command in order to verify that the new image is now the image in
the BOOT path-list that will load at the next switch reload.

Step Three

o Issue the reload command at the prompt and confirm in order to proceed with the reload. The new
code revision should come up and start to run as expected on all the switches in the stack.

There are two other methods of installing IOS software on the 3750 Stack, .tar manually and .bin
manually. Cisco recommends using the steps given, which follows the .tar automatic installation. For
the steps to install IOS software using the .tar manually and .bin manually techniques, please use the
link in the appendix section.

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 3

 Examples in Detail

Sample commands in use and the switch output during the upload process:

The following example shows how to transfer a file to the router using SCP:
Router# copy scp://tiger@10.1.1.2/c3750-i5-tar.122-20.SE.tar flash:
Destination filename [c3750-i5-tar.122-20.SE.tar]?

Password:

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!
!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
80102916 bytes copied in 327.924 secs (244273 bytes/sec)

Router#archive download-sw /leave-old-sw flash:c3750-i5-tar.122-20.SE.tar

Loading c3750-i5-tar.122-20.SE.tar .from 11.11.11.11 (via GigabitEthernet1/0/4):

!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 8488960 bytes]

Loading c3750-i5-tar.122-20.SE.tar .from 11.11.11.11 (via GigabitEthernet1/0/4):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (98 bytes)
extracting c3750-i5-mz.122-20.SE/info (435 bytes)
extracting info (98 bytes)

Stacking Version Number: 1.4

System Type: 0x00000000

Ios Image File Size: 0x004BA200
Total Image File Size: 0x00818A00
Minimum Dram required: 0x04000000
Image Suffix: i5-122-20.SE
Image Directory: c3750-i5-mz.122-20.SE
Image Name: c3750-i5-mz.122-20.SE.bin
Image Feature: LAYER_3|MIN_DRAM_MEG=64

Old image for switch 1: unknown

Old image for switch 2: unknown

Extracting images from archive into flash on switch 1...

c3750-i5-mz.122-20.SE/ (directory)
!--- Output suppressed.
extracting c3750-i5-mz.122-20.SE/html/net_report.htm (21107 bytes)

!--- Output suppressed.

Installing (renaming): `flash1:update/c3750-i5-mz.122-20.SE' ->

`flash1:c3750-i5-mz.122-20.SE'
New software image installed in flash1:c3750-i5-mz.122-20.SE

Installing (renaming): `flash:update/c3750-i5-mz.122-20.SE' ->

`flash:c3750-i5-mz.122-20.SE'
New software image installed in flash:c3750-i5-mz.122-20.SE

All software images installed.

!--- Installation of the image and supporting files is now complete

!--- in the flash of all switches in the stack. In this example, installation
!--- is complete in both switches.

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 4

The following example shows how to install the IOS image, using TFTP:

3750#archive download-sw /leave-old-sw tftp://11.11.11.11/

c3750-i5-tar.122-20.SE.tar
Loading c3750-i5-tar.122-20.SE.tar .from 11.11.11.11 (via GigabitEthernet1/0/4):
!!!!!!!!!!!!!.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 8488960 bytes]

Loading c3750-i5-tar.122-20.SE.tar .from 11.11.11.11 (via GigabitEthernet1/0/4):

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (98 bytes)
extracting c3750-i5-mz.122-20.SE/info (435 bytes)
extracting info (98 bytes)

Stacking Version Number: 1.4

System Type: 0x00000000

Ios Image File Size: 0x004BA200
Total Image File Size: 0x00818A00
Minimum Dram required: 0x04000000
Image Suffix: i5-122-20.SE
Image Directory: c3750-i5-mz.122-20.SE
Image Name: c3750-i5-mz.122-20.SE.bin
Image Feature: LAYER_3|MIN_DRAM_MEG=64

Old image for switch 1: unknown

Old image for switch 2: unknown

Extracting images from archive into flash on switch 1...

c3750-i5-mz.122-20.SE/ (directory)
!--- Output suppressed.
extracting c3750-i5-mz.122-20.SE/html/net_report.htm (21107 bytes)

!--- Output suppressed.

Installing (renaming): `flash1:update/c3750-i5-mz.122-20.SE' ->

`flash1:c3750-i5-mz.122-20.SE'
New software image installed in flash1:c3750-i5-mz.122-20.SE

Installing (renaming): `flash:update/c3750-i5-mz.122-20.SE' ->

`flash:c3750-i5-mz.122-20.SE'
New software image installed in flash:c3750-i5-mz.122-20.SE

All software images installed.

!--- Installation of the image and supporting files is now complete

!--- in the flash of all switches in the stack. In this example, installation
!--- is complete in both switches.

Sample Output from Show Switch Detail:

3750#show switch detail

Current
Switch# Role Mac Address Priority State
--------------------------------------------------------
1 Slave 000c.30ae.4f00 9 Ready
*2 Master 000d.bd5c.1680 15 Ready

Stack Port Status Neighbors

Switch# Port 1 Port 2 Port 1 Port 2
--------------------------------------------------------
1 Ok Ok 2 2
2 Ok Ok 1 1

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 5

 Sample Output of Dir Flash:

3750#dir flash:
Directory of flash:/

2 -rwx 1516 Mar 01 1993 00:01:28 vlan.dat

3 -rwx 4050902 Mar 01 1993 00:03:32 c3750-i5-mz.121-19.EA1d.bin
4 -rwx 4273 Mar 05 1993 19:22:44 config.text
6 drwx 192 Mar 05 1993 19:40:16 c3750-i5-mz.122-20.SE
84 -rwx 5 Mar 05 1993 19:22:44 private-config.text

!--- Notice the "d" in the permissions statement. The "d" indicates a directory.

15998976 bytes total (3491328 bytes free)

3750#dir flash1:
Directory of flash1:/

2 -rwx 4050902 Mar 01 1993 00:35:58 c3750-i5-mz.121-19.EA1d.bin

3 -rwx 1516 Mar 01 1993 00:01:33 vlan.dat
4 -rwx 4273 Mar 05 1993 19:22:44 config.text
5 -rwx 5 Mar 05 1993 19:22:44 private-config.text
7 drwx 192 Mar 05 1993 19:37:40 c3750-i5-mz.122-20.SE
15998976 bytes total (3491328 bytes free)

Sample Output of Show Version:

3750#show version
Cisco Internetwork Operating System Software
IOS (tm) C3750 Software (C3750-I5-M), Version 12.1(19)EA1d, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Mon 05-Apr-04 22:06 by antonino
Image text-base: 0x00003000, data-base: 0x009206D8

Hardware Board Revision Number : 0x06

Switch Ports Model SW Version SW Image

------ ----- ----- ---------- ----------
1 28 WS-C3750G-24TS 12.1(19)EA1d C3750-I5-M
* 2 12 WS-C3750G-12S 12.1(19)EA1d C3750-I5-M

Sample Output of Show Boot:

3750#show boot
BOOT path-list : flash:c3750-i5-mz.122-20.SE/c3750-i5-mz.122-20.SE.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : no
Manual Boot : no
HELPER path-list :
Auto upgrade : yes
3750#
3750#

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 6

 Sample Output from the Switch Reload:

3750#reload
Proceed with reload? [confirm]

4d19h: %SYS-5-RELOAD: Reload requested

Base ethernet MAC Address: 00:0d:bd:5c:16:80

!--- Output suppressed.

Loading "flash:c3750-i5-mz.122-20.SE/c3750-i5-mz.122-20.SE.bin"
...@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

File "flash:c3750-i5-mz.122-20.SE/c3750-i5-mz.122-20.SE.bin" uncompressed and installed,

entry point: 0x3000

!--- Output suppressed.

Election Complete
Switch 2 booting as Master
Waiting for Port download...Complete

cisco WS-C3750G-12S (PowerPC405) processor (revision A0) with 118784K/12280K bytes of

memory.
Processor board ID CAT0732R0JU
Last reset from power-on
Bridging software.
1 Virtual Ethernet/IEEE 802.3 interface(s)
40 Gigabit Ethernet/IEEE 802.3 interface(s)
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address : 00:0D:BD:5C:16:80
Motherboard assembly number : 73-8307-06
Power supply part number : 341-0048-01
Motherboard serial number : CAT073205SU
Power supply serial number : DTH073004US
Model revision number : A0
Motherboard revision number : A0
Model number : WS-C3750G-12S-E
System serial number : CAT0732R0JU
Top Assembly Part Number : 800-23419-01
Top Assembly Revision Number : A0
Hardware Board Revision Number : 0x06

Switch Ports Model SW Version SW Image

------ ----- ----- ---------- ----------
* 2 12 WS-C3750G-12S 12.2(20)SE C3750-I5-M

Press RETURN to get started!

00:00:57: %STACKMGR-6-SWITCH_ADDED: Switch 1 has been ADDED to the stack

00:00:57: %STACKMGR-6-SWITCH_ADDED: Switch 2 has been ADDED to the stack
00:01:27: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
00:01:27: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
00:01:30: %SYS-5-CONFIG_I: Configured from memory by console
00:01:30: %STACKMGR-6-SWITCH_READY: Switch 2 is READY
00:01:30: %STACKMGR-6-STACK_LINK_CHANGE: Stack Port 1 Switch 2 has changed to st
3750>
3750>ate UP
00:01:30: %STACKMGR-6-STACK_LINK_CHANGE: Stack Port 2 Switch 2 has changed to state UP
00:01:30: %STACKMGR-6-MASTER_READY: Master Switch 2 is READY
00:01:31: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C3750 Software (C3750-I5-M), Version 12.2(20)SE, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Wed 19-May-04 11:52 by yenanh
00:01:32: %LINK-5-CHANGED: Interface GigabitEthernet2/0/1,
changed state to administratively
down

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 7

 00:01:32: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down
00:01:32: %LINK-5-CHANGED: Interface Vlan2, changed state to administratively down
00:01:35: %STACKMGR-6-SWITCH_READY: Switch 1 is READY
00:01:35: %STACKMGR-6-STACK_LINK_CHANGE: Stack Port 1 Switch 1 has changed to state UP
00:01:35: %STACKMGR-6-STACK_LINK_CHANGE: Stack Port 2 Switch 1 has changed to state UP
00:01:25: %STACKMGR-6-SWITCH_ADDED: Switch 1 has been ADDED to the stack (3750-1)
00:01:25: %STACKMGR-6-SWITCH_ADDED: Switch 2 has been ADDED to the stack (3750-1)
00:01:32: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan (3750-1)
00:01:35: %SYS-5-CONFIG_I: Configured from memory by console (3750-1)
00:01:35: %STACKMGR-6-SWITCH_READY: Switch 2 is READY (3750-1)
00:01:35: %STACKMGR-6-MASTER_READY: Master Switch 2 is READY (3750-1)
00:01:35: %STACKMGR-6-SWITCH_READY: Switch 1 is READY (3750-1)
00:01:36: %SYS-5-RESTART: System restarted -- (3750-1)
Cisco Internetwork Operating System
3750>
3750>Software (3750-1)
!--- Output suppressed.

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 8

 Appendix

Cisco White papers for high availability networking

http://www.cisco.com/en/US/tech/tk869/tk769/tech_white_papers_list.html

Best Practices for Catalyst 4000, 5000, and 6000 Series Switch Configuration and Management
http://www.cisco.com/en/US/partner/products/hw/switches/ps663/products_tech_note09186a00800947
13.shtml

Catalyst 3750 Stack IOS Installation Documentation

http://www.cisco.com/en/US/products/hw/switches/ps5023/products_configuration_example09186a00
804799d7.shtml#maintask1

Catalyst 3750 Command Reference

http://www.cisco.com/en/US/docs/switches/lan/catalyst3750/software/release/12.2_25_se/command/ref
erence/3750cr.html

December 4, 2008 Copyright © 2008 Cisco Systems, Inc. 9