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Service Manual TX 620 W
Service Manual TX 620 W
CONFIDENTIAL
SEMF09-016
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this
manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Note :Other product names used herein are for identification purpose only and may be trademarks or registered
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this
product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or
performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so.
Connecting to a power source causes high voltage in the power supply unit and some electronic components
even if the product power switch is off. If you need to perform the work with the power cable connected to a
power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If
any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.
2. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use
of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for
electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to
the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson;
introduction of second-source ICs or other non-approved components may damage the product and void any
applicable Epson warranty.
5. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static
wrist straps, when accessing internal components.
6. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several
times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads
to completely absorb ink wasted due to the ink charge.
7. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with
soap and water immediately. If you have a skin irritation, consult a doctor immediately.
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8. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts
with sharp edges.
9. Use only recommended tools for disassembling, assembling or adjusting the printer.
10. Observe the specified torque when tightening screws.
11. Be extremely careful not to scratch or contaminate the following parts.
Nozzle plate of the printhead
CR Scale
PF Scale
Coated surface of the PF Roller
Gears
Rollers
LCD
Scanner Sensor
Exterior parts
12. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may
damage the component or give bad influence on the printer function.
13. Apply the specified amount of grease described in this manual.
14. Make the specified adjustments when you disassemble the printer.
15. When cleaning this product, follow the procedure described in this manual.
16. When transporting this product after filling the ink in the printhead, pack the printer without removing the
ink cartridges in order to prevent the printhead from drying out.
17. Make sure to install antivirus software in the computers used for the service support activities.
18. Keep the virus pattern file of antivirus software up-to-date.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information
necessary for properly performing maintenance and servicing the product.
CHAPTER 2. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 3. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 4. APPENDIX
Provides the following additional information for reference:
Power-On Sequence
Connector Diagram
Troubleshooting
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed,
could result in bodily injury, damage or malfunction of equipment.
For Chapter 1 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional
information for disassembly/reassembly. For the details on those symbols, see "1.2 Disassembly/Reassembly
Procedures (p14)".
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Revision Status
Confidential
Revision Date of Issue Description
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Revision Date of Issue Description
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Revision Date of Issue Description
C October 12, 2010 Made change in "1.4 Routing FFCs/cables (p30)".
• Production name has been added in " Cover Open Sensor (WorkForce 635/625 series) (p30)".
• Production name has been added in " Scanner FFC/Scanner Motor Cable (WorkForce 635/625
series) (p30)".
• Production name has been added in " P/S Board Assy (WorkForce 635/625 series) (p30)".
• Production name has been added in " PF Encoder Sensor (WorkForce 635/625 series) (p31)".
• " Main Board (WorkForce 60 series) (p32)" has been added.
Chapter 2
Made change in "2.2.1 PF Timing Belt Tension Measurement/PF Belt Step Check
(p40)".
Chapter 3
Made change in "3.2 Lubrication Points and Instructions (p48)".
• Production name has been added in "3-12 Lubrication of the Scanner Unit (WorkForce
635/625 series) (p50)".
• Production name has been added in "3-13 Lubrication of the Duplex Unit (p50)".
• Production name has been added in "3-15 Lubrication of the Stopper Assy (WorkForce
625 series) (p51)".
Chapter 4
Made change in "4.2 Connector Diagram (p56)".
Made change in "4.3.1 Troubleshooting Workflow (p57)".
Made change in "4.3.2 Fatal Error Code (p59)".
C November 24, Chapter 1
2010 1.2.1Standard Operation Time for servicing the product Table 1-1 on page 13-14
Standard Operation Time(WorkForce 635 series) is added.
1.2.1Standard Operation Time for servicing the product Table 1-2 on page 14-15
Standard Operation Time(WorkForce 620 series) is added.
1.2.1Standard Operation Time for servicing the product Table 1-3 on page 15
Standard Operation Time(WorkForce 60 series) is added.
D December 17, Add product name(WorkForce630/WorkForce633/StylusNX625/SX620FW).
2010 Delete product name(WorkForce620).
E June 21,2011 Revised Contents
Chapter 1
1.2.1Standard Operation Time for servicing the product Table 1-1 on page 15-18
Standard Operation Time(Adjustment & Total time) is added.
Made change in “Paper guide front supporting tools (A) size for WorkForce625
series(A)”(p28).
About the directions for a tools (Comment postscript p28).
All Chapters
The model name “WorkForce 645/545/Epson Stylus office BX630FW/BX635FWD/
Epson Stylus NX530/SX535WD/BX535WD/NX635/Epson ME OFFICE 940FW” are
added, and revision is changed.
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Epson WorkForce 635/620/60 series Revision E
Contents
Chapter 1 Disassembly/Reassembly
Chapter 2 Adjustment
Chapter 3 Maintenance
Chapter 4 Appendix
10
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CHAPTER 1
DISASSEMBLY/REASSEMBLY
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Epson WorkForce 635/625/60 series Revision E
1.1 Overview
This chapter describes procedures for disassembling the main parts/units of WorkForce 635 series, WorkForce
625 series and WorkForce 60 series. Unless otherwise specified, disassembled parts/units can be reassembled by
reversing the disassembly procedure. See the cautions or tips for disassembly/reassembly described in "1.3
Detailed Disassembly/Reassembly Procedure for each Part/Unit (p24)".
Read the " Safety Precautions (p3)" before disassembling and reassembling.
When you have to remove units or parts that are not described in this chapter, see the exploded diagrams of SPI
(Service Parts Information).
1.1.1 Tools
Use only specified tools to avoid damaging the printer.
Disassembly/Reassembly Overview 12
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Epson WorkForce 635/625/60 series Revision E
1.1.2 Jigs
Name Q’ty EPSON Part Code
Paper guide front supporting tool (A)* 1 WorkForce 635 series: 1543170
WorkForce 625 series: 1543171
WorkForce 60 series: 1543170
Paper guide front supporting tool (B)* 1 WorkForce 635 series: 1543539
WorkForce 625 series: 1543544
WorkForce 60 series: 1543539
Paper guide front supporting tool (C)* 3 WorkForce 635 series: 1543541
WorkForce 625 series: 1543547
WorkForce 60 series: 1543541
Printhead supporting tool 2 1543169
Note *: The required tools differ between WorkForce 635 series, WorkForce 625 series and WorkForce 60 series. Be careful not to mix
up the tools.
Disassembly/Reassembly Overview 13
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Epson WorkForce 635/625/60 series Revision E
The example below shows how to see the charts on the following pages.
Ref.
White letters indicate a part/
Explanation available in the Ink System Assy unit supplied as an ASP.
Reference Guide
1
Shows the screw types and
S4 1 the specified torque in the
“Screw type/torque list”.
(p 25) (p 49)
Reference page
USB Cover
Black letters indicate a part/
unit not supplied as an ASP. 1
S3 2
START
S3 2 --- S4 6 S3 4 --- 4 1 2 4
(p 24) (p 30) (p 35) (p 24) (p 35) (p 35) --- --- (p 27) (p 27)
(p 30) (p 32) (p 24) (p 24) --- (p 28) (p 51) (p 24) (p 24) (p 24)
Decoration Plate
2
Left Housing WorkForce 635 series specific parts/unit
(p 20)
Ref. ADF Unit Scanner Unit Scanner Panel Gear/ Cover Open
Panel Lever Panel Unit Sensor
--- --- ---
--- ---
3 3 4
--- 2
(p 27) (p 30) (p 30)
--- (p 30)
Front ADF Rear ADF Cover ADF Document CIS Unit Lower Panel Lower Panel
Cover Support Housing Housing Upper Housing
3 1 --- 6 5 6 ---
S4 8 S4 3 2 S4 2 S4 1 S4 --- ---
--- 4 8
2 S4 --- S4 ---
START
6 2 --- S3 4 --- S4 4
1 --- 1
S4 1 1 S4 ---
Stacker Open
Sensor Panel Board
--- 3
2 S4 2
--- ---
--- ---
WorkForce 635 series specific parts/unit
Upper Housing 3 ---
(w/ Printer Cover)
WorkForce 635 series/WorkForce 625 series/
--- --- WorkForce 60 series common parts/unit
4
S4 ---
Printer Cover Front Panel Cover
Screw type/torque list
(p 29)
Sym
--- Screw type Torque
bol
--- S1 C.B.P-TITE SCREW,2.5X8,F/ZN-3C 4 1 kgf·cm
Cover Open
Sensor Stacker Assy Upper Housing S2 C.B.P-TITE SCREW,2X8,F/ZN-3C 2 0.5 kgf·cm
---
S3 C.B.P-TITE SCREW,3X10,F/ZB-3C 6 1 kgf·cm
--- --- ---
S4 C.B.P-TITE SCREW,3X10,F/ZN-3C 6 1 kgf·cm
2 4 --- S5 C.B.S-TITE SCREW,3X10,F/ZN-3C 6 1 kgf·cm
--- (p 29) --- S6 C.B.S-TITE SCREW,3X6,F/ZN-3C 4 0.5 kgf·cm
S7 C.B.S-TITE SCREW,3X6,F/ZN-3C 6 1 kgf·cm
S8 C.B.S-TITE SCREW,3X6,F/ZN-3C 8 1 kgf·cm
See "1.2.2.1Housing Part (WorkForce 635 series/WorkForce 625 series) (p19)" for S9 C.P.SCREW,2.5X6,F/ZN-3C 2 0.5 kgf·cm
A disassembly of the Housing Part of WorkForce 635/625 series. S10 C.P.SCREW,3X4,F/ZN-3C 2 0.5 kgf·cm
(p 22) When replacing the Printer Mechanism supplied as an ASP, make sure to adjust the S11 C.P.SCREW,3X4,F/ZN-3C 4 1 kgf·cm
Stopper Holder Idle Roller in the proper attachment position, and then perform the PF S12 C.P.SCREW,2.6X3,F/ZN-3C 4 1 kgf·cm
Timing Belt tension measurement. See "Paper Guide Front Assy (Stopper Holder Idle S13 C.B.P-TITE SCREW(S-P1),3X12,F/ZN-3C 5 - 6 kgf·cm
Roller) (p28)" and "2.2.1PF Timing Belt Tension Measurement/PF Belt Step Check S14 C.B.P-TITE SCREW,2.5X8,F/ZN-3C 2 0.5 kgf·cm
(p40)" for the details. S15 C.B.P-TITE SCREW,3X4,F/ZN-3C 6 1 kgf·cm
Flowchart 1-3. Disassembly Flowchart of Housing Part (3)
(p 23)
Flowchart 1-4. Disassembly Flowchart of Printer Mechanism Part (1)
Waste Ink Tray Shield Plate Shield Plate Wireless LAN Upper Paper
(w/ Wireless LAN (w/ Wireless LAN CR Scale Holder CR Motor EJ Pulley Front Paper Guide
Assy Module*5 Guide Waste Ink Pad
Module) Module)
Cassette Assy 2 --- 1 2 EJ Roller ---
7 6
Frame Base*3
S4 C.B.P-TITE SCREW,3X10,F/ZN-3C 6 1 kgf·cm
Note "*1": Supplied as an ASP only for WorkForce 635 series/WorkForce 625 series. S5 C.B.S-TITE SCREW,3X10,F/ZN-3C 6 1 kgf·cm
--- "*2": Supplied as an ASP only for WorkForce 635 series/WorkForce 60 series.
S6 C.B.S-TITE SCREW,3X6,F/ZN-3C 4 0.5 kgf·cm
"*3": The shape of the parts are different but the procedure is the same between
--- WorkForce 635 series/WorkForce 625 series and WorkForce 60 series. S7 C.B.S-TITE SCREW,3X6,F/ZN-3C 6 1 kgf·cm
"*4": See (p 21) for Stacker Assy of WorkForce 60 series. S8 C.B.S-TITE SCREW,3X6,F/ZN-3C 8 1 kgf·cm
(p 38) WorkForce 635 series specific parts/unit
"*5": This is not mounted on Epson ME OFFICE 85ND. S9 C.P.SCREW,2.5X6,F/ZN-3C 2 0.5 kgf·cm
When replacing the Printer Mechanism supplied as an ASP, make S10 C.P.SCREW,3X4,F/ZN-3C 2 0.5 kgf·cm
WorkForce 625 series specific parts/unit
sure to adjust the Stopper Holder Idle Roller in the proper attachment S11 C.P.SCREW,3X4,F/ZN-3C 4 1 kgf·cm
position, and then perform the PF Timing Belt tension measurement. WorkForce 60 series specific parts/unit S12 C.P.SCREW,2.6X3,F/ZN-3C 4 1 kgf·cm
See " Paper Guide Front Assy (Stopper Holder Idle Roller) (p28)" and S13 C.B.P-TITE SCREW(S-P1),3X12,F/ZN-3C 5 - 6 kgf·cm
2 0.5 kgf·cm
"2.2.1PF Timing Belt Tension Measurement/PF Belt Step Check WorkForce 635 series/WorkForce 625 series/ S14
WorkForce 60 series common parts/unit C.B.P-TITE SCREW,2.5X8,F/ZN-3C
(p40)" for the details. S15 C.B.P-TITE SCREW,3X4,F/ZN-3C 6 1 kgf·cm
USB Cover
Positioning
No gap
hole
Dowel
Hole
Rib
Hook
Left Right
Reference position
1 2 3
Panel FFC
Document Pad
No gap
Standard line
Decoration Plate
Double-sided tape Cover Open Sensor cable
C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
Hook Be careful not to damage the hooks (x1 each) and ribs (x7
C.B.P-TITE SCREW,3X10,F/ZB-3C (6 ± 1 kgf·cm) Rib Remove the Decoration Plate by rotating it in the direction of the each) that secure the Left Housing/Right Housing.
arrow shown above carefully not to damage the hooks (x2) that First align one bottom corner of the Document Pad with the Be careful to remove the Left Housing since the Panel FFC and
secure the Decoration Plate. reference position and attach it with double-sided tape. the Cover Open Sensor cable are routed inside it.
Remove the USB Cover by sliding it in the direction of the arrow
shown above carefully not to damage the hooks (x2) that secure the Tighten the screws in the order indicated in the figure above. Make sure there is no gap on the left and bottom sides of the When installing the Left/Right Housing, align the positioning holes
USB Cover. Document Pad. with the dowels of the Upper Housing.
Document Cover (WorkForce 625 series) Panel Unit (WorkForce 635/625 series) Upper Housing (w/ Panel Unit) Lower Panel Housing (WorkForce 635/625 series)
(WorkForce 635/625 series)
Document Cover WorkForce 635 series
3 Lower Panel Housing
Upper Housing
1 2 3 1 5
1 2
Upper Housing 6
Panel Unit 2 4
4 3 3 1 5
Hook
Panel Board (WorkForce 635/625 series) CR Scale/Extension Spring Cam Holder Assy Ink System Assy
4 D/E Lever
3 Longer leg
Hole of Frame Base
CR Scale
4 3 8 7
Tighten the screws in the order indicated in the figure above. Install the CR Scale with the cut section up. When installing the Cam Holder Assy, insert the protrusion of the When installing the Ink System Assy, insert the Waste Ink Tube
Attach it to the hook on the left of the printer with the longer D/E Lever into the groove of the Cam Holder Assy. (8 ± 1 mm from the tip) into the hole on the Frame Base.
leg of the extension spring to the front of the printer.
FAX Shield Plate/FAX Connector Cover Star Wheel Assy Shield Plate (w/ Wireless LAN Module) Wireless LAN Module
(WorkForce 635 series) (WorkForce 635/625 series)
WorkForce 635 series
Left
7
Star Wheel Assy
1
1 2
FAX Shield Plate
2
2 3
WorkForce
Grounding Spring
1 635 series only
1
6 5
FAX Connector Cover
Tighten the screws in the order indicated in the figure above. Hook the leg of the grounding spring to the rib and attach the Tighten the screws in the order indicated in the figure above. Tighten the screws in the order indicated in the figure above.
spring as shown in the figure above.
Main Board Unit (WorkForce 635/625 series) CIS Unit (WorkForce 635/625 series) Front Frame
Cutout
CIS Carriage
2
1.6 mm 1.6 mm
Double-sided Belt clamp
tape
Torsion spring
(27 x 4 mm) MAC Address Label
Antistatic cloth Antistatic cloth
1
Front Frame
1
PF Encoder Cover Screw hole Main Board Unit C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
C.B.S-TITE SCREW,3X6,F/ZN-3C (4 ± 0.5 kgf·cm) Spacer
Do not damage or contaminate the MAC Address Label. Confirm the label of the CIS Unit, and make sure to install the 2
proper spacers on both ends of the CIS Unit corresponding to the
label. C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
Align the rib (x1) and screw hole of the PF Encoder Cover with the Main Board Unit as shown above, and secure the PF Encoder Cover with
double-sided tape (x1). • A: Spacer, CIS, A17 (black) Tighten the screws in the order indicated in the figure above.
Tighten the screws in the order indicated in the figure above. • B: Spacer, CIS, B19 (white) When attaching the antistatic cloth, make sure to follow the
• C: Spacer, CIS, C21 (gray) standard below and attach it to the Front Frame.
When replacing the Main Board, it is necessary to set the MAC address if the EEPROM data cannot be read out from the old Main Board. In such
a case, refer to "2.2.3MAC Address Setting (p44)" and set it. When installing the Timing Belt, secure the Timing Belt and • Align the antistatic cloth with the edge of the cutout on the
the CIS Carriage with the Belt Clamp, and attach the torsion bottom of the Front Frame.
spring to the location shown above. • Attach it at 1.6 mm away from the edge of the Front Frame.
D/E Lever 1 2
Nozzle plate surface
of Printhead
Right
Step 1 Printhead
Main Frame
When removing the Main Frame with the Printhead installed on the Carriage, be careful not to damage the nozzle plate surface of the Printhead.
Printhead supporting tool
When removing the Main Frame, follow the procedure below. When installing the Printhead, use the printhead supporting tools (x2) and follow the procedure below.
1. Slide the D/E Lever toward the 0-digit side to align the D/E Lever with the cutout of the Main Frame, and detach the D/E Lever from the Main Frame. 1. Move the carriage to the center, and from the rear of the printer, insert the supporting tools one each on the 0-digit side and 80-digit side until
2. Release the CR Motor cable from the hooks of the Main Frame and ribs of the Frame Base. (See "CR Motor (p30)".) they touch the Main Frame.
3. Release the Head FFC from the ribs of the Front Frame. (See "Head FFC (p31)".) 2. Move the carriage toward the 80-digit side to the end, and install the Printhead to the carriage.
4. Remove the screws (x4) that secure the Main Frame, and remove the Main Frame from the Frame Base. 3. Tighten the screws in the order indicated in the figure above.
ADF Unit (WorkForce 635 series) (1) ADF Unit (WorkForce 635 series) (2)
Release hooks that secure Right ADF Cover in the direction of the arrow.
Release hooks that secure Front ADF Cover in the direction of the arrow. ADF Unit
ADF Unit
Hook
Dowel
Screw hole
Hook
Dowel
Screw hole
The figures above indicate the hooks, dowels and screws that secure the parts and units. The figures above indicate the hooks, dowels and screws that secure the parts and units.
Paper Guide Front Assy (installation using the tools) Paper Guide Front Assy (Stopper Holder Idle Roller) LCD (WorkForce 635/625 series)
Left
Fig. 1: Tool positions (bottom) 87 mm
Front of printer Paper guide front A B C
34.5 mm 33 mm 34 mm
315 mm 8 mm
1512.5
mm mm 15 mm 33 mm
Insert the tools into hole of Frame Base. 2025
mmmm 33 mm Stopper Holder Idle Roller
Less than 0.3 mm
Paper Guide Front Assy When installing the Paper Guide Front Assy, C.B.S-TITE SCREW,3X4,F/ZN-3C (6 ± 1 kgf·cm)
use the paper guide front supporting tools (x4)
and follow the procedure below. Attach the Stopper Holder Idle Roller so that the gap between it
and the PF Holder becomes less than 0.3 mm.
1. On a flat table, put the paper guide front If the gap becomes larger than 0.3 mm, replace the Stopper Holder C.B.P-TITE SCREW,2X8,F/ZN-3C (2 ± 0.5 kgf·cm)
supporting tools B and C on the positions Idle Roller with the longer one (the following “1”) or the longest
shown in Fig. 1. one (the following “2”) one by one to until proper gap is obtained. Tighten the screws in the order indicated in the figure above.
2. Put the Frame Base over the paper guide front 1. Stopper Holder Idle Roller, PF;C (Parts code: 1540328)
supporting tools B and C, and confirm that the 2. Stopper Holder Idle Roller, PF;B (Parts code: 1540006)
tools are placed on the correct positions.
3. Install the Paper Guide Front Assy to the
Frame Base.
Front Paper Guide Waste Ink Pad Stopper Assy (WorkForce 625 series)
4. Put the paper guide front supporting tool A on
the position shown in Fig. 2.
C Front Paper Guide Waste Ink Pad Paper Guide Front Assy
5. Tighten the screws (x4) in the order Stopper
indicated in Fig. 3 to secure the Paper Guide
C Front Assy. Cam slider
B Extension spring
6. After securing the Paper Guide Front Assy,
install the PF Holder and the Stopper Holder
C
Idle Roller. (See "Paper Guide Front Assy
Stopper lever
When there is a gap between top of tools (Stopper Holder Idle Roller) (p28)".)
A
Frame Base and Frame base, please put thin things, such 7. Perform "2.2.1PF Timing Belt Tension
as rubber or plastic material, in order to fill Dowel
Measurement/PF Belt Step Check (p40)".
it.
Bottom of Paper Guide Front Assy
Install the Front Paper Guide Waste Ink Pad under the ribs Compression spring
4 3
(x12) of the Paper Guide Front Assy without any gap.
After installing the Front Paper Guide Waste Ink Pad, check if
A all the legs of the Front Paper Guide Waste Ink Pad come out
If any of the parts of the Stopper Assy comes off when removing it,
be sure to assemble the Stopper Assy as shown above.
from the holes of the Paper Guide Front Assy correctly.
C.B.P-TITE SCREW(S-P1),3X12,F/ZN-3C (5 - 6 kgf·cm)
Front Cover (WorkForce 60 series) USB Cover (WorkForce 60 series) Upper Housing (WorkForce 60 series) Panel Unit (WorkForce 60 series)
Upper Housing
Groove
Front Cover Screw boss
Hooks 4 3
Panel Unit
1 2
USB Cover
Hook
Rib
Rib
Stacker Open Sensor
C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
Be careful not to damage the hooks (x2) and ribs (x4) that secure Remove the USB Cover in the direction of the arrow. Be careful Tighten the screws in the order indicated in the figure above. When installing the Panel Unit, route the cable of the Stacker Open
the Front Cover. not to damage the hooks (x2), rib (x1) and screw boss (x1) then. Sensor through the groove of the Upper Housing so as not to catch
the cables in between.
PF Encoder Cover
Positioning
Rib hole PF Encoder Cover 2
4
Shaft & bearing
Stacker Assy
Bottom 1
Frame Base
Stacker Assy C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm)
C.B.S-TITE SCREW,3X6,F/ZN-3C (6 ± 1 kgf·cm)
Dowel C.B.S-TITE SCREW,3X6,F/ZN-3C (4 ± 0.5 kgf·cm)
Hooks to secure
Stacker Lock Do not damage or contaminate the MAC Address Label.
Follow the procedure below when removing the Stacker Assy. Align the rib (x1) and positioning hole (x1) of the PF Encoder Cover with the cutout (x1) and dowel (x1) of the Frame Base.
1. Release the hooks (x2) that secure the Stacker Lock, and lift the Stacker Lock in the direction of the arrow. Tighten the screws in the order indicated in the figure above.
2. Remove the Stacker Lock from the shaft on the left of the Stacker Assy. When replacing the Main Board, it is necessary to set the MAC address if the EEPROM data cannot be read out from the old Main Board. In such
3. Remove the shaft on the right of the Stacker Assy from the bearing of the Frame Base, and remove the Stacker Assy from the Frame Base. a case, refer to "2.2.3MAC Address Setting (p44)" and set it.
Scanner FFC
CN24
CN19 Rib
Groove
CN2
Hole
CN22
Ferrite core Front Panel FFC
CN18
Double-sided tape
Groove of Upper Housing
Grounding
C.B.P-TITE SCREW,3X10,F/ZN-3C (6 ± 1 kgf·cm) FAX Assy wire
When routing the FFCs/cables inside the USB Cover, connect them to the Main Board as shown above. Cover Open Sensor cable
• ADF PE Sensor cable (CN18) • ADF Encoder cable (CN19) Route FFC through hole
with its stiffener outward.
• ADF Document Sensor cable (CN22) • ADF Motor cable (CN24)
• Scanner Motor cable (CN2)
When routing the Panel FFC, be careful of the following. Route the Cover Open Sensor cable through the groove of the Upper Housing.
• Scanner FFC (CN17): Secure the ferrite core to the Upper Housing with double-sided tape.
Route it through the rib, groove and hole of the Upper Housing as shown
• Grounding wire: Secure to the FAX Assy with screw.
above.
Facing the FFC stiffener outward, route it through the hole of the Upper
Housing.
Scanner FFC/Scanner Motor Cable P/S Board Assy (WorkForce 635/625 series) CR Motor FAX Assy (WorkForce 635 series)
(WorkForce 635/625 series)
Main Frame
Back of PF Encoder Cover
Screw boss
2 mm or less
Ferrite core
CR Motor cable
P/S Board Assy cable
Double-sided tape
Dowel
Scanner Motor cable P/S Board Assy
Groove
When routing the Scanner FFC, secure it to the housing with double-sided When routing the P/S Board Assy cable, make sure of the following. When routing the CR Motor cable, route it through the hooks (x7) and ribs When routing the FAX FFC, insert the ferrite core into the groove of the PF
tape (x3). Insert the ferrite core into the section A of the Frame Base. (x2) as shown above. Encoder Cover, and connect the FFC to the Main Board.
When routing the Scanner Motor cable, route it through the dowels (x2) Route the P/S Board Assy cable between the screw boss and P/S Board Make sure the gap between the CR Motor cable and the Main Frame is
and groove of the housing. Assy in order to prevent the cable from getting caught. less than 2 mm.
FAX FFC
CN15
To CR Encoder CN13
CN3 CN11
Front Frame
PF Encoder FFC CN12
CN14 Double-sided tape
CR Motor cable CN501
Bottom of Main Board Unit
Cutout of PF
Encoder Cover CN6 CN7
PF Encoder Sensor (WorkForce 635/625 series) PF Motor PE Sensor Panel Unit (WorkForce 625 series)
Bottom of Paper Guide Front Assy Rear Panel Unit
Main Board
Hook A
PF Motor cable
Front
Panel FFC
PE Sensor
PF Motor Boss
Rib
Hook
Rib A
Hook Rib B
Route the PF Encoder FFC through the ribs of the PF Encoder Cover, and Route the PF Motor cable through the hooks (x2) of the Paper Guide Front Route the PE Sensor cable through the hole of the Frame Base, and route Route FFC through hole
connect it to the Main Board. Assy. Make one turn in the direction of the arrow around the hook A. it through the bosses (x2), hook (x1), and rib A (x1). with its terminal outward.
When routing the PE Sensor cable, keep it below the rib B.
When routing the Panel FFC, be careful of the following.
Route it through the rib, groove and hole of the Upper Housing as shown
above.
Facing the FFC terminal outward, route it through the hole of the Upper
Housing.
Inside the USB Cover (WorkForce 625 series) Main Board (WorkForce 625 series)
Ferrite core
Head FFC
Main Board Head FFC
When connecting the following cables to the Main Board, connect them as shown above.
When routing the FFCs/cables inside the USB Cover, connect them to the Main Board as shown above. Head FFC (CN11, CN12, CN13): Secure the ferrite core to the Main Board with double-sided tape, and connect it confirming the direction of the
• Scanner Motor cable (CN8) terminals is correct.
• Scanner FFC (CN17): Secure the ferrite core to the Upper Housing with double-sided tape. PF Motor cable (CN7): Route it through the ribs (x4) of the Frame Base, and connect it to the connector on the Main Board.
CR Motor cable (CN6): Route it through the cutout of the PF Encoder Cover, and connect it to the connector on the Main Board. See "CR
Motor (p30)" for routing it on the other sections.
PE Sensor cable (CN15): Route it through the cutout of the PF Encoder Cover, and connect it to the connector on the Main Board. See "PE
Sensor (p31)" for routing it on the other sections.
PF Encoder FFC (CN14): See "PF Encoder Sensor (WorkForce 635/625 series) (p31)".
P/S Board Assy cable (CN501): See "P/S Board Assy (WorkForce 635/625 series) (p30)".
Double-sided tape
CN14
CN7 Bottom of Main Board Unit
Ferrite core of P/S
CN6 Board Assy cable
CN501
CN15
PE Sensor cable Rib PF Motor cable
When connecting the following cables to the Main Board, connect them as shown above.
Head FFC (CN11, CN12, CN13): Secure the ferrite core to the Main Board with double-sided tape, and connect it confirming the direction of the
terminals is correct.
Panel FFC (CN5): Connect it to the Main Board confirming the direction of the terminals is correct.
PF Motor cable (CN7): Route it as shown in the above, and connect it to the Main Board.
CR Motor Cable (CN6): Route it through the ribs (x2) of the PF Encoder Cover, and connect it to the connector on the Main Board. See "CR
Motor (p30)" for routing it on the other sections.
PE Sensor cable (CN15): Route it through the ribs (x2) of the PF Encoder Cover, and connect it to the connector on the Main Board. See "PE
Sensor (p31)" for routing it on the other sections.
PF Encoder FFC (CN14): Route it through the ribs (x1) of the PF Encoder Cover, and connect it to the connector on the Main Board.
P/S Board Assy cable (CN501): Insert the ferrite core into the position shown above, and connect it to the connector on the Main Board.
ADJUSTMENT
Confidential
Epson WorkForce 635/625/60 series Revision E
If the EEPROM data cannot be read out from the old Main Board using the Adjustment
Program when replacing the Main Board is required, the Waste Ink Tray Assy must be
replaced with the Main Board at the same time.
After all required adjustments are completed, use the “Final check pattern print”
function to print all adjustment patterns for final check. If you find a problem with the
printout patterns, carry out the adjustment again.
When replacing the Main Board and the Printer Mechanism at the same time, the
adjustment should be made after performing the initial setting.
Cassette Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- --- --- --- --- O --- --- --- O --- --- --- ---
Part Name
Waste Ink Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Tray Assy Replace --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Main Board Replace --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
(Main (Read OK)
Board Unit)
Replace O
(Read NG)
--- --- --- O O --- O *1 --- O O O O O O O Input max. value O O
(10000)
-2 -1 0 1 2
OK
-2 -2
-1 -1 OK
0 0 OK
1 1
NG
2 2 OK NG
Printout pattern --- --- --- --- --- --- --- --- --- -2 -1 0 1 2 --- --- --- ---
NG NG
OK
NG -2 NG OK NG
-1
0 NG
1 NG
NG OK NG 2 NG
The Adjustment See ? 2.2.2 See ? 2.2.3 Examine the PW Examine the Band pattern Examine the Examine the
Program is Checking the MAC Address printout patterns Adjustment printout patterns Enter the values printout patterns printout pattern
needed partly in Platen Gap Setting (p44)? and enter the Examine the for each of the of the most and enter the and enter the
this adjustment. (p43)? for the for the details. value for the misaligned lines four modes, and straight lines. value for the number of the
See ? 2.2.1 PF details. pattern with no printed on top, enter the value Microweave pattern with no one with the
bottom, left, and pattern
Timing Belt overlap and gap right of the for the pattern overlap and gap least gap and
Tension between the two with no gap and Enter the value between the two
paper, and enter for the group of overlap between
Measurement/ rectangles. the number overlap for each rectangles. the two
which the gaps
PF Belt Step beside the line mode. between the 2 different
Check (p40)? that is exactly 5 color bars are
mm away from colored lines.
for the details. the smallest.
How to judge --- --- --- --- --- --- the paper edge --- --- --- ---
for each side.
1st dot
adjustment
Examine the
lines on the left
side of paper,
and enter the
number beside
the line that
overlaps with
the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O
Tool See p40 See p43 --- --- --- --- --- --- --- --- Ruler --- --- --- --- --- --- --- ---
Main Frame Remove --- --- --- --- --- --- --- --- O --- O --- --- --- O --- --- --- ---
(w/ CR Assy) Replace --- O --- --- --- --- O --- O O O O O O O O --- O ---
Upper Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Part Name
Paper Guide Replace --- --- --- --- --- --- --- --- --- O --- O O O --- O --- --- ---
PE Holder Remove --- --- --- --- --- --- --- --- O --- --- --- --- --- O --- --- --- ---
Assy Replace --- --- --- --- --- --- --- --- O O --- --- --- O O --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O ---
-2 -1 0 1 2
OK
-2 -2
-1 -1 OK
0 0 OK
1 1
NG
2 2 OK NG
Printout pattern --- --- --- --- --- --- --- --- --- -2 -1 0 1 2 --- --- --- ---
NG NG
OK
NG -2 NG OK NG
-1
0 NG
1 NG
NG OK NG 2 NG
The Adjustment See ? 2.2.2 See ? 2.2.3 Examine the PW Examine the Band pattern Examine the Examine the
Program is Checking the MAC Address printout patterns Adjustment printout patterns Enter the values printout patterns printout pattern
needed partly in Platen Gap Setting (p44)? and enter the Examine the for each of the of the most and enter the and enter the
this adjustment. (p43)? for the for the details. value for the misaligned lines four modes, and straight lines. value for the number of the
See ? 2.2.1 PF details. pattern with no
printed on top,
enter the value Microweave pattern with no one with the
bottom, left, and pattern
Timing Belt overlap and gap right of the for the pattern overlap and gap least gap and
Tension between the two with no gap and Enter the value between the two
paper, and enter for the group of overlap between
Measurement/ rectangles. the number overlap for each rectangles. the two
which the gaps
PF Belt Step beside the line mode. between the 2 different
Check (p40)? that is exactly 5 color bars are
mm away from colored lines.
for the details. the smallest.
How to judge --- --- --- --- --- --- the paper edge --- --- --- ---
for each side.
1st dot
adjustment
Examine the
lines on the left
side of paper,
and enter the
number beside
the line that
overlaps with
the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O
Tool See p40 See p43 --- --- --- --- --- --- --- --- Ruler --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- O O O --- O O --- --- ---
Star Wheel Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- --- --- --- O --- --- --- O --- --- --- --- ---
Remove O --- --- --- --- --- --- --- --- --- --- O O --- --- O --- --- ---
Paper Guide
*2
Front Assy Replace O
O O --- --- --- --- --- --- --- O --- O O O --- O --- ---
Reset to 0
-2 -1 0 1 2
OK
-2 -2
-1 -1 OK
0 0 OK
1 1
NG
2 2 OK NG
Printout pattern --- --- --- --- --- --- --- --- --- -2 -1 0 1 2 --- --- --- ---
NG NG
OK
NG -2 NG OK NG
-1
0 NG
1 NG
NG OK NG 2 NG
The Adjustment See ? 2.2.2 See ? 2.2.3 Examine the PW Examine the Band pattern Examine the Examine the
Program is Checking the MAC Address printout patterns Adjustment printout patterns Enter the values printout patterns printout pattern
needed partly in Platen Gap Setting (p44)? and enter the Examine the for each of the of the most and enter the and enter the
this adjustment. (p43)? for the for the details. value for the misaligned lines four modes, and straight lines. value for the number of the
See ? 2.2.1 PF details. pattern with no
printed on top,
enter the value Microweave pattern with no one with the
bottom, left, and pattern
Timing Belt overlap and gap right of the for the pattern overlap and gap least gap and
Tension between the two with no gap and Enter the value between the two
paper, and enter for the group of overlap between
Measurement/ rectangles. the number overlap for each rectangles. the two
which the gaps
PF Belt Step beside the line mode. between the 2 different
Check (p40)? that is exactly 5 color bars are
mm away from colored lines.
for the details. the smallest.
How to judge --- --- --- --- --- --- the paper edge --- --- --- ---
for each side.
1st dot
adjustment
Examine the
lines on the left
side of paper,
and enter the
number beside
the line that
overlaps with
the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O
Tool See p40 See p43 --- --- --- --- --- --- --- --- Ruler --- --- --- --- --- --- --- ---
PF Holder/ Remove O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PF Timing
Belt Replace O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PF Motor
Replace O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Frame Base Remove --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- ---
Assy (Frame
Base) Replace --- O --- --- --- --- --- O O O O O O O O O --- --- ---
-2 -1 0 1 2
OK
-2 -2
-1 -1 OK
0 0 OK
1 1
NG
2 2 OK NG
Printout pattern --- --- --- --- --- --- --- --- --- -2 -1 0 1 2 --- --- --- ---
NG NG
OK
NG -2 NG OK NG
-1
0 NG
1 NG
NG OK NG 2 NG
The Adjustment See ? 2.2.2 See ? 2.2.3 Examine the PW Examine the Band pattern Examine the Examine the
Program is Checking the MAC Address printout patterns Adjustment printout patterns Enter the values printout patterns printout pattern
needed partly in Platen Gap Setting (p44)? and enter the Examine the for each of the of the most and enter the and enter the
this adjustment. (p43)? for the for the details. value for the misaligned lines four modes, and straight lines. value for the number of the
See ? 2.2.1 PF details. pattern with no
printed on top,
enter the value Microweave pattern with no one with the
bottom, left, and pattern
Timing Belt overlap and gap right of the for the pattern overlap and gap least gap and
Tension between the two with no gap and Enter the value between the two
paper, and enter for the group of overlap between
Measurement/ rectangles. the number overlap for each rectangles. the two
which the gaps
PF Belt Step beside the line mode. between the 2 different
Check (p40)? that is exactly 5 color bars are
mm away from colored lines.
for the details. the smallest.
How to judge --- --- --- --- --- --- the paper edge --- --- --- ---
for each side.
1st dot
adjustment
Examine the
lines on the left
side of paper,
and enter the
number beside
the line that
overlaps with
the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O
Tool See p40 See p43 --- --- --- --- --- --- --- --- Ruler --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- O O --- --- O --- --- ---
Printhead*2
Replace --- O --- --- --- O O --- --- O O O O O O O --- --- ---
P/S Board Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Printer O
Replace O O --- --- --- --- --- O O O O O O O O O O O
Mechanism Reset to 0
-2 -1 0 1 2
OK
-2 -2
-1 -1 OK
0 0 OK
1 1
NG
2 2 OK NG
Printout pattern --- --- --- --- --- --- --- --- --- -2 -1 0 1 2 --- --- --- ---
NG NG
OK
NG -2 NG OK NG
-1
0 NG
1 NG
NG OK NG 2 NG
The Adjustment See ? 2.2.2 See ? 2.2.3 Examine the PW Examine the Band pattern Examine the Examine the
Program is Checking the MAC Address printout patterns Adjustment printout patterns Enter the values printout patterns printout pattern
needed partly in Platen Gap Setting (p44)? and enter the Examine the for each of the of the most and enter the and enter the
this adjustment. (p43)? for the for the details. value for the misaligned lines four modes, and straight lines. value for the number of the
See ? 2.2.1 PF details. pattern with no
printed on top,
enter the value Microweave pattern with no one with the
bottom, left, and pattern
Timing Belt overlap and gap right of the for the pattern overlap and gap least gap and
Tension between the two with no gap and Enter the value between the two
paper, and enter for the group of overlap between
Measurement/ rectangles. the number overlap for each rectangles. the two
which the gaps
PF Belt Step beside the line mode. between the 2 different
Check (p40)? that is exactly 5 color bars are
mm away from colored lines.
for the details. the smallest.
How to judge --- --- --- --- --- --- the paper edge --- --- --- ---
for each side.
1st dot
adjustment
Examine the
lines on the left
side of paper,
and enter the
number beside
the line that
overlaps with
the horizontal
line.
Adjustment program O O O O O O O O O O O O O O O O O O O
Tool See p40 See p43 --- --- --- --- --- --- --- --- Ruler --- --- --- --- --- --- --- ---
If you have correctly reassembled the Printer Mechanism using the Epson-specified
tools, the tension of the PF Timing Belt falls within the expected range. However,
deformation of any related part(s) can cause improper tension of the belt. In such case,
replace the Printer Mechanism.
The standard tension range of the PF Timing Belt Tension is as follows:
• Standard: 3.1-6.2 N
Tools
Sonic tension gauge
Plastic tweezers
Adjustment Program
Adjustment procedure
Follow the procedure below.
START
Yes
No
Note "*": The Stopper Holder Idle Roller's pressure applying to the PF Holder may make the tension of the belt get tighter. See " Paper Guide
Front Assy (Stopper Holder Idle Roller) (p28)" for the position of the Stopper Holder Idle Roller.
Figure 2-1. Flowchart for PF Timing Belt Tension Measurement/PF Belt Step Check
When performing the PF Timing Belt tension measurement, make sure of the following.
Perform PF Timing Belt tension measurement before installing the Main Board Unit.
Bring the microphone of the sonic tension gauge within 5 mm from the Timing Belt but do
not let it touch the belt.
Flip the Timing Belt as weak as the sonic tension gauge can measure it.
Be careful not to damage the Timing belt when flipping it with the plastic tweezers.
1. Set the following parameters to the sonic tension gauge:
Weight: 1
Width: 2.5
Span: 73
2. Bring the microphone of the sonic tension gauge close to the upper center of the PF Timing Belt as shown in
Figure 2-2.
3. Press the “MEASURE” button of the sonic tension gauge and flip the Timing Belt with plastic tweezers and
measure the tension of the belt three times.
The following explains how the positional relationship between the PF Holder and the
Stopper Holder Idle Roller affects the tension of the PF Timing Belt.
PF Holder
If you have correctly reassembled the Printer Mechanism using the Epson-specified
tools, the PG falls within the expected range. However, deformation of any related part(s)
can cause improper PG. In such case, replace the Printer Mechanism.
The standard range of the PG is as follows:
• Standard: 1.7 ± 0.2 mm
Tools
Thickness gauge: 1.5 mm (x2), 1.9 mm (x2)
Confirmation procedure
Setting procedure
1. After replacing the Main Board, note down the MAC address written on a label on the Upper M/B Shield Plate.
2. Connect the printer and the PC with the USB cable.
3. Start the adjustment program.
4. Select the “Initial Setting” from the menu. The initial setting screen appears.
5. Enter the last six digits of MAC address into the MAC address entry field, and click the MAC Address input
button. (Enter the address again into the second entry field to confirm it.)
6. Select the network status sheet print menu on the printer’s control panel, and print the sheet. Check the MAC
address printed on the sheet to see if it is correct.
MAINTENANCE
Confidential
Epson WorkForce 635/625/60 series Revision E
3.1 Overview
This section provides information to maintain the printer in its optimum condition.
In this chapter, the product names are called as follows:
WorkForce 635 series:WorkForce 635/Epson Stylus Office TX620FWD/Epson Stylus
Office BX625FWD/Epson ME OFFICE 960FWD
Work Force 633/Work Force 630/Epson Stylus SX620FW
Work Force 645/Epson Stylus Office BX635FWD/
WorkForce 545/Epson Stylus Office BX630FW/Epson ME
OFFICE 940FW
WorkForce 625 series:WorkForce 625/Epson Stylus NX625/TX560WD/SX525WD/
Epson Stylus Office BX525WD/Epson ME OFFICE 900WD
Epson Stylus NX530/SX535WD/NX635/Epson Stylus Office
BX535WD
WorkForce 60 series:WorkForce 60/T42WD/Epson Stylus Office B42WD/
Epson ME OFFICE 82WD/Epson ME OFFICE 85ND
3.1.1 Cleaning
Except for the printhead, there are no other mechanical parts or units that require periodic cleaning. However, if
need arises, clean the component observing the following instructions.
Instructions for cleaning
Exterior parts such as housing
Wipe dirt off with a soft clean cloth moistened with water. For glossy or transparent parts, use of unwoven cloth is
recommended to avoid scratching those parts.
Inside of the printer
Remove paper dust with a vacuum cleaner.
Rubber or plastic rollers such as an LD roller used to feed paper
If paper dust adhered to the rollers decreases the frictional force of the rollers and the rollers cannot properly feed
paper, wipe off the paper dust with a soft cloth moistened with diluted alcohol.
Instructions for cleaning ink stains
Wipe the stains off with a cloth wrung out of diluted alcohol.
Do not use alcohol for cleaning the transparent parts. Doing so may cause them to get cloudy.
When wiping paper dust off the LD roller, be careful not to rub against the surface asperity.
To minimize the effect on the parts, use diluted alcohol such as 70% diluted ether.
After using alcohol for cleaning, make sure to wipe the part off with a soft dry dust-free
cloth to remove alcohol traces fully.
3.1.2 Lubrication
The type and amount of the grease used to lubricate the printer parts are determined based on the results of the
internal evaluations. Therefore, refer to " 3.2 Lubrication Points and Instructions (p48)" for the repairing
procedures below, and apply the specified type and amount of the grease to the specified part of the printer
mechanism.
Grease
Type Name EPSON Part Code Supplier
Grease G-45 1033657 EPSON
Grease G-71 1304682 EPSON
Grease G-72 1409258 EPSON
Grease G-74 1409257 EPSON
Tools
Maintenance Overview 46
Confidential
Epson WorkForce 635/625/60 series Revision E
Maintenance Overview 47
Confidential
Epson WorkForce 635/625/60 series Revision E
1. Application Point
2. Application Point Section A
3. Application Point 1. Application Point
Figure 3-1. Lubrication of the Driven Pulley Holder Figure 3-2. Lubrication of the Paper Guide Front Assy (PF Roller)
Application Point
Figure 3-3. Lubrication of the Paper Guide Front Assy (EJ Roller) Figure 3-4. Lubrication of the PF Roller Grounding Spring Figure 3-5. Lubrication of the PF Holder
D/E Lever
3 mm
350 mm
Application Point
3.6 mm
Application Point
Application Point
Figure 3-7. Lubrication of the Main Frame (2) Figure 3-8. Lubrication of the EJ Pulley
Figure 3-6. Lubrication of the Main Frame (1)
Valve Unit
Application Point
1. Application Point
Rail Guide Pressurizing Plate
Application Point 2. Application Point
Figure 3-9. Lubrication of the Ink System Assy (1) Figure 3-10. Lubrication of the Ink System Assy (2) Figure 3-11. Lubrication of the CR Assy
<Remarks> <Remarks>
1. After lubricating with Apply with Flux Dispenser.
injector, use brush to
spread the grease all
over the shaft.
2. Spread it with brush
after application with
injector.
<Lubrication Point>
Shaft of the Middle Shaft
Middle Shaft Assy
Assy (x3)
<Type>
G-71
<Application Amount> CIS Carriage
1. 2 mm x 4 mm
2. 2 mm x appropriate
amount
<Remarks>
Apply with injector.
Application Point
Duplex Unit
1. Application Point
2. Application Point
Figure 3-13. Lubrication of the Duplex Unit Figure 3-14. Lubrication of the CIS Carriage (WorkForce 635/625 series)
<Lubrication Point>
Grooves of the slider base
(contact points with the
Cam Slider)
<Type>
G-72
<Application Amount>
0.2 - 0.3 g x 3 points
<Remarks>
Apply with brush.
Cam Slider
Slider base
Application Point
Stopper Assy
APPENDIX
Confidential
Epson WorkForce 635/625/60 series Revision E
1-1.Initializes the Printhead, and checks for the fuse on the board in the Printhead.*4
4-5.The carriage slowly moves toward the 0-digit side and reaches the CR lock set position.
4-7.The carriage moves to the 80-digit side slowly and confirms it does not touch the CR lock.
4-8.The carriage slowly moves to its home position, and the origin position is fixed.
Afterward, the carriage position is monitored according to the signals from the CR Encoder.
5. PF initialization
5-1.The PF Motor rotates clockwise for approx. one second.
5-2.The PE sensor detects if paper exists and the PF Motor rotates clockwise for approx. 0.5 second.*6
7-2.The carriage moves to the VHCheck position quickly and stops; meanwhile the voltage values detected by the PW
sensor at the specified three points are recorded. At the same time, the PF Motor rotates clockwise and its load is
measured.
7-3.The carriage detects the voltage of the PW sensor at the carriage stop position (the black area at the Paper Guide
Front).
7-4.The carriage returns near its home position. At the same time, the PF Motor rotates clockwise and its load is
measured.
8-3.The carriage slowly moves to the 0-digit side to the CR lock set position.
Note *1: The PF motor drive is not transmitted to the Pickup Assy during this power-on sequence.
*2: The rotation directions of the PF Motor are as follows.
Clockwise: Paper is fed normally
Counterclockwise: Paper is fed backward
Table 4-2. Condition 2: Power-on Sequence after Recovering from a Paper Jam Error
Carriage/PF Roller
Operation movement and
position
Executes No.1 to No.5 on the normal power-on sequence (Table 4-1).
6. Detecting remaining paper
6-1.The carriage moves to the 80-digit side and confirms there is no paper.*1
6-2.The carriage quickly returns to its home position, and displays on the LCD that the paper jam error occurs.
When the user removes the paper and releases the paper jam error by panel operation, the normal power-on sequence from No.1 (Table 4-1) is executed
again.*2
Note *1: “Paper exists” is detected when the carriage touches the paper. When “paper does not exist” is detected, the power-on sequence
of condition 1 (Table 4-1) is executed from No.6.
*2: If the paper jam error cannot be solved after repeating the power-on sequence on condition 2 (Table 4-2) twice, the printer turns
into the paper jam fatal error for the third time.
CR Unit
CSIC
B M Y C
PW Sensor
CN1
Panel Sub
Board
CN2
LCD
4.3 Troubleshooting
This section describes the troubleshooting workflow and fatal error information.
Appendix Troubleshooting 57
Confidential
Epson WorkForce 635/625/60 series Revision D
Start 1
Major problem with error message
Turn on the printer
Fatal error Maintenance error Ink End error Ink Cartridge error No Ink Cartridge error Scanner Open error Paper Jam error
No
Does printer turn on the Please refer to " 4.3.2 Fatal Error [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] Please refer to " Paper Jam error"
power? Code (p59)"for troubleshooting. This error occurs when This error occurs when ink in Ink This error occurs when Ink This error occurs when Ink This error occurs when Scanner of “Error occurs in printing
maintenance counter in EEPROM Cartridge is empty. Cartridge data is incorrect or Ink Cartridge is not installed. Unit is in open condition. operation”.
Major problem without exceeds the specified value. Cartridge is not recognized
Yes error message [Major Occurrence Timing] correctly. [Major Occurrence Timing] [Major Occurrence Timing]
[Major Occurrence Timing] • Power-on timing • Power-on timing • Power-on timing
• Power-on timing • Print start timing [Major Occurrence Timing]
Is Power-on sequence
No No Power*1 • Print start timing • Cleaning timing • Power-on timing [Troubleshooting] [Major Troubleshooting]
Is printing operation No
ADF/Scanner
unit failure finished without error?
Copy an image
Yes
No Paper Jam error No Paper error Double Feed error*2 Paper Size Unmatch error Paper Size error*3
Is printing operation
No finished without trouble? [Occurrence Condition] [Occurrence Condition] [Occurrence Condition]
Is scanning operation [Occurrence Condition] [Occurrence Condition]
finished without This error occurs when top/ This error occurs when top of This error occurs on the following This error occurs when actual This error occurs when actual
bottom of paper is not detected by paper is not detected by PE Sensor case. paper size is not matched to paper size is not matched to
trouble? Yes PE Sensor in the specified steps of in the specified steps of paper theoretical one. (Detect both
• A paper is ejected without theoretical one. (Detect shorter
Scanner failure paper feeding operation correctly. loading operation correctly. printing during paper loading shorter and longer) only)
Return previous flow (No paper / No loading / No operation.
Yes [Presumable Cause] [Major Occurrence Timing] cassette / large paper skew) • Actual paper length is longer [Major Occurrence Timing] [Major Occurrence Timing]
• Contamination of Scanner Glass • Power-on timing than theoretical one. • Duplex print timing • Paper loading timing
• Contamination of Document Pad • Paper loading timing [Major Occurrence Timing] • Paper feed timing
• CIS Unit bonding failure Major problem without error message • Paper eject timing • Paper loading timing [Major Occurrence Timing] [Troubleshooting] • Paper eject timing
No • CIS Unit damage • Duplex print timing • Paper loading timing • PE Sensor Lever replacement
• Contamination of Scanner Motor Encoder [Major Troubleshooting] • Paper feed timing • PE Sensor replacement [Troubleshooting]
ADF failure? • Scanner Motor Encoder Sensor damage [Major Troubleshooting] 1 Put papers in cassette and push • PW Sensor replacement
• Paper eject timing • PE Sensor Lever replacement
• Scanner Motor damage 1 Push “Start” button to eject the “Start” button. • Main Board replacement • PE Sensor replacement
Poor Printing Poor Paper Loading paper. 2 If a paper stops before reaching [Troubleshooting] • PW Sensor replacement
[Major Troubleshooting] • Success PE Sensor, remove it and • PE Sensor Lever replacement • Main Board replacement
[Phenomenon] [Presumable Cause] Start paper feeding operation check the paper condition.
Yes • Scanner Glass cleaning • Poor printing quality • Use of 3rd party media • PE Sensor replacement
• Document Pad cleaning again if printer has print data. 3 A) If no damage in the above 2), • PW Sensor replacement
• Ink stain on paper • Edge guide mis-setting • Fail set edge guide correctly after
• Document Pad replacement • Dot missing • Foreign material • Main Board replacement
Copy an image by ADF • CIS Unit replacement Occur paper jam error again. putting papers in cassette and
• Paper eject without printing • Part come-off 2 If fail in the above 1), remove retry.
• Scanner Motor Encoder cleaning • Contamination of Pickup
• Scanner Motor Encoder Sensor the paper by opening Scanner B) If damage in the above 2),
[Presumable Cause] Roller or paper feed roller Unit or taking off Duplex Unit. check foreign materials /
replacement • Driver / Panel mis-setting (Duplex Unit)
• Scanner Motor replacement 3 Push “Start” button again. parts come-off / parts
No • Contamination of CR scale • Cassette Assy damage • Success transformation in paper
Is ADF operation finished • Contamination of Printhead Start paper feeding operation path.
cover [Major Troubleshooting] again if printer has print data. 4 If not resolved by 3-A) & 3-B),
without trouble? • Printhead damage • Recommendation of EPSON • Fail check foreign material / Part
• Ink clogging of Printhead media Occur paper jam error again. come-off / surface condition of
ADF failure
Yes • Contamination on Cap Unit /
Wiper of Ink System Assy
• Edge guide re-setting
• Foreign material removal
4 If fail in the above 3), check Pickup Roller or Paper Feed This flowchart is compiled based on the following
[Phenomenon] foreign material / part come- Roller (Duplex Unit) / PE
• Ink System Assy damage • Part re-installation
• No paper feed • Float of Porous Pad on Paper • Roller replacement
off / PE Sensor Lever / PE Sensor Lever / PE Sensor / contents.
• Double feed Sensor / Porous Pad on Paper Main Board / PF Motor /
Guide Front • Cassette Assy replacement Guide Front / Main board / Cassette Assy / Stopper Assy.
• Paper jam • Narrow PG Stopper Assy.
• Our experience regarding the quality problem.
• Paper skew • PE Sensor Lever damage
[Presumable Cause]
• PE Sensor damage
Abnormal Noise [NOTE] • ESK’s repair data on FY08 / FY09 models.
• Wear of Pickup Roller If this error occurs during auto
[Major Troubleshooting] duplex print operation, printer • Printer Mechanism specification for Epson
• Wear of ADF Pad Assy • Driver / Panel re-setting [Presumable Cause]
• Gear damage • Foreign material stops and eject the paper
• CR Scale replacement automatically even if the printing WorkForce 635/625/60 series.
• ADF Motor damage • Printhead cover cleaning • Insufficient grease
• Contamination of Scanner Glass • Gear damage is not completed. (print data of
• Paper Sheet Assy damage
• Printhead cleaning
• Ink Cartridge replacement • “Stopper Holder Idle Roller” adverse side & reverse side is
eliminated.)
WorkForce 60 series does not have the Scanner/ADF
• Foreign material • Printhead replacement mis-setting
• ADF Cover Assy damage • Rubber cleaning of Cap Unit unit, so the troubleshooting for the Scanner/ADF unit
• Wear of EJ Roller • Ink System Assy replacement [Major Troubleshooting]
• ADF Sensor damage • Porous Pad re-installation • Foreign material removal is not applicable to this series.
• PG readjustment • Lubrication of grease *1: If the printer can turn on but turns off right away, the protection
[Major Troubleshooting] • Printer Mechanism • Gear replacement
• “Stopper Holder Idle Roller” circuit may cut off the power due to an error such as a circuit failure. Error indications of WorkForce 60 series are LED
• ADF Cover Assy replacement replacement
• ADF Pad Assy replacement • PE Sensor Lever replacement re-setting *2: Only for manual duplex print only. So, check the details on errors with the EPSON
Finish*4 • Scanner Glass cleaning • PE Sensor replacement *3: Only for fax print
• Paper Sheet Assy replacement *4: In case of “Not Trouble Found”, check fatal error code. Status Monitor 3.
• Foreign material removal
• ADF unit replacement
WorkForce 60 series does not have the Scanner/ADF unit, so Table 4-4 is not applicable to
this series.