Professional Documents
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CONFIDENTIAL
SEMF17-007
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or
by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be
detected, SEIKO EPSON would greatly appreciate being informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this
manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Note :Other product names used herein are for identification purpose only and may be trademarks or registered
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this
product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or
performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so.
Connecting to a power source causes high voltage in the power supply unit and some electronic components
even if the product power switch is off. If you need to perform the work with the power cable connected to a
power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If
any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.
2. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use
of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for
electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to
the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson;
introduction of second-source ICs or other non-approved components may damage the product and void any
applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving
motors which generates counter electromotive force such as when rotating the PF Roller or when moving the
CR Unit. There is a risk to damage the Main Board if the Head FFC is short-circuited with the capacitors on
the Main Board electrically charged, therefore, after the power turns off or after motors are driven, leave the
printer untouched for approximately 30 seconds to discharge the capacitors before starting disassembly/
reassembly.
6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or
cables.
When handling FFC, take care not to let the terminal section of FFC touch metal parts.
When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid
slant insertion.
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7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static
wrist straps, when accessing internal components.
8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several
times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads
to completely absorb ink wasted due to the ink charge.
9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with
soap and water immediately. If you have a skin irritation, consult a doctor immediately.
10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts
with sharp edges.
11. Use only recommended tools for disassembling, assembling or adjusting the printer.
12. Observe the specified torque when tightening screws.
13. Be extremely careful not to scratch or contaminate the following parts.
Nozzle plate of the printhead
CR Scale
PF Scale
Coated surface of the PF Roller
Gears
Rollers
LCD
Scanner Sensor
Exterior parts
14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may
damage the component or give bad influence on the printer function.
15. Apply the specified amount of grease described in this manual.
16. Make the specified adjustments when you disassemble the printer.
17. When cleaning this product, follow the procedure described in this manual.
18. When transporting this product after filling the ink in the printhead, pack the printer without removing the
ink cartridges in order to prevent the printhead from drying out.
19. Make sure to install antivirus software in the computers used for the service support activities.
20. Keep the virus pattern file of antivirus software up-to-date.
21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which
secure the parts or FFC is not enough, replace the tape with new one and attach it correctly to the specified
points where the parts or FFC should be secured.
22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to
the corresponding attachment positions on the new one referring to the labels on the returned product.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information
necessary for properly performing maintenance and servicing the product.
CHAPTER 1. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 4. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 5. APPENDIX
Provides the following additional information for reference:
Connector Diagram
Protection for Transportation
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed,
could result in bodily injury, damage or malfunction of equipment.
For Chapter 2 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional
information for disassembly/reassembly. For the details on those symbols, see "2.2 Disassembly/Reassembly
Procedures (p46)".
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Revision Status
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Contents
Chapter 1 Troubleshooting
1.1 Troubleshooting....................................................................................................................................................... 10
1.1.1 Troubleshooting Workflow ............................................................................................................................ 10
1.2 Power-On Sequence ................................................................................................................................................ 13
1.3 Fatal Error Code List............................................................................................................................................... 15
1.3.1 Displaying the Fatal Error Code..................................................................................................................... 15
1.3.2 Fatal Error Code ............................................................................................................................................. 16
1.3.2.1 ADF/Scanner ................................................................... 16
1.3.2.2 Printer (CR)..................................................................... 21
1.3.2.3 Printer (PF) ..................................................................... 23
1.3.2.4 Printer (ASF).................................................................... 25
1.3.2.5 Printer (PE/Head/CSIC) ........................................................... 26
1.3.2.6 Printer (others) .................................................................. 27
1.3.2.7 System Error .................................................................... 28
1.4 Service Support Mode ............................................................................................................................................. 29
1.4.1 Status Sheet Information ................................................................................................................................ 31
Chapter 2 Disassembly/Reassembly
Chapter 3 Adjustment
Chapter 4 Maintenance
4.1 Cleaning................................................................................................................................................................... 92
4.1.1 Cleaning the CR Unit ..................................................................................................................................... 92
4.1.2 Cleaning the Exterior Parts/inside of the printer ............................................................................................ 93
4.2 Lubrication .............................................................................................................................................................. 94
7
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Chapter 5 Appendix
8
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CHAPTER 1
TROUBLESHOOTING
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
1.1 Troubleshooting
This section describes the troubleshooting workflow.
Start
Printer failure only
What is returned reason?
Standby condition
Yes
Is printing operation No No
finished without error?
3 Is ADF operation finished
6
without trouble?
(p 11)
Yes Yes (p 12)
Is printing operation No
4 Finish*
finished without trouble?
(p 12)
Yes
*: In case of “Not Trouble Found”, check fatal error code.
No Power* Fatal error Maintenance error No Maintenance Box error Maintenance Box detection Ink End error Ink cartridge detection error No Ink cartridge error Cover open error Paper Jam error CR Fixing Tape error
error
[Presumable Cause] Please refer to " 1.3 Fatal Error [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] Please refer to " Paper Jam [Occurrence Condition]
• Power Supply Unit Code List (p15)"for This error occurs when This error occurs when [Occurrence Condition] This error occurs when ink in Ink This error occurs when Ink This error occurs when Ink This error occurs when Scanner error". This error occurs if a paper jam
damage troubleshooting. maintenance counter in Maintenance Box is not installed. This error occurs when cartridge is empty. cartridge data is incorrect or Ink cartridge is not installed. Unit (Printer Cover) is open. occurs during the power-on
• Main Board damage EEPROM exceeds the specified Maintenance Box data is incorrect cartridge is not recognized sequence before initial ink
• Panel Unit damage value. [Major Occurrence Timing] or it is not recognized correctly. [Major Occurrence Timing] correctly. [Major Occurrence Timing] [Major Occurrence Timing] charge.
[Major Occurrence Timing] • At power-on • Power-on timing At power-on • At power-on
[Major Troubleshooting] • Power-on timing • Maintenance Box monitoring [Major Occurrence Timing] • Print start timing [Major Occurrence Timing] • During printing [Major Occurrence Timing]
• Power Supply Unit • Print start timing timing • Power-on timing • Print timing • Power-on timing [Major Troubleshooting] Power-on timing
replacement • Paper eject timing • Maintenance Box replacement • Cleaning timing • Print start timing Install Ink cartridge [Major Troubleshooting] (before initial ink charge)
• Main Board • Cleaning timing [Major Troubleshooting] timing • Ink cartridge replacement • Cleaning timing • Close Scanner Unit (Printer
replacement • Ink cartridge replacement Turn the printer off once and • Maintenance Box monitoring timing • Ink cartridge replacement Cover) replacement [Major Troubleshooting]
• Panel Unit replacement timing install Maintenance Box again, timing timing • Scanner Unit (Printer Cover) Open the scanner unit and
and turn the power on. [Major Troubleshooting] replacement remove the CR fixing tape.
[Major Troubleshooting] [Major Troubleshooting] Ink cartridge replacement [Major Troubleshooting] • Cover Open Sensor
* : If the printer can turn on but turns • Replace Maintenance Box • Remove and reinstall Ink replacement
• Remove and reinstall
off right away, the protection • Paper Guide Lower Porous Maintenance Box [NOTE] cartridge. • Main Board replacement
circuit may cut off the power due Pad replacement • Maintenance Box replacement If an error occurs during • Ink cartridge replacement
to an error such as a circuit • Maintenance counter reset • Relay Board CSIC Terminal printing, the page where the error • CSIC Terminal replacement
(only Paper Guide Lower replacement occurred is skipped and the • CR Contact Module
failure. Porous Pad) • Relay Board Assy replacement printing resumes from the next replacement
• Relay Board FFC replacement page. • Head FFC replacement
• Main Board replacement • Main Board replacement
Paper Jam error No Paper error Double Feed error No Paper Cassette error Paper Size Unmatch error Manual Tray No Paper error Manual Feed Request error Excessive Manual Feed Error Insufficient Manual Feed
error
[Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition] [Occurrence Condition]
This error occurs when top/bottom of This error occurs when top of This error occurs on the following This error occurs if one of the This error occurs when actual When printing from Manual Tray This error occurs if the printer This error occurs when the PE [Occurrence Condition]
paper is not detected by PE Sensor in the paper is not detected by PE Sensor cases. cassettes is not installed. paper size is not matched to (MSF unit), this error occurs if cannot receive the manual feed Sensor detects paper before This error occurs during manual
specified steps of paper feeding in the specified steps of paper • A paper is ejected without theoretical one. paper is not loaded at the time of request. manual feed or when paper is feed if the PE Sensor detects
operation correctly. loading operation correctly. printing during paper loading [Major Occurrence Timing] data transmission. inserted too much. paper but the paper is not fed by
operation. Paper loading timing [Major Occurrence Timing] [Major Occurrence Timing] auto loading.
[Major Occurrence Timing] [Major Occurrence Timing] • Actual paper length is longer (Front loading) • Duplex print timing [Major Occurrence Timing] Paper loading timing [Major Occurrence Timing]
• Power-on timing than theoretical one. • FAX data print timing Paper loading timing (Rear loading) Print start timing (Rear loading) [Major Occurrence Timing]
• Paper loading timing Paper loading timing [Major Troubleshooting] (Rear loading) Print start timing (Rear loading)
• Paper eject timing [Major Occurrence Timing] Install the Cassette Assy. [Major Troubleshooting] [Major Troubleshooting] [Major Troubleshooting]
• Duplex print timing [Major Troubleshooting] Paper loading timing 1 Put correct sized paper in [Major Troubleshooting] • Send the print data. • Eject paper with panel [Major Troubleshooting]
1 Put paper in cassette and push cassette, and push “START” • Put paper in the Manual Tray • Main Board replacement operation, and load paper Eject paper with panel operation,
[Major Troubleshooting] “START” button. [Major Troubleshooting] button. (MSF unit). again. and load paper again.
1 remove the jammed paper by opening 2 If a paper stops before reaching • PE Lever replacement 2 If not resolved by step 1), • PE Sensor replacement • Main Board replacement
Scanner Unit or Printer Cover. PE Sensor, remove it and • PE Sensor replacement check the following points. • PW Sensor replacement • PE Sensor replacement
2 Push “Start” button. check the paper condition. • PW Sensor replacement • PE Lever • Main Board replacement • PE Lever replacement
3 If not resolved by 2), check the 3 A) If no damage on the paper, set • Main Board replacement • PE Sensor
following. edge guide correctly after • PW Sensor
• Foreign material, bits of paper putting paper in cassette and [NOTE] • Main Board
• Part come-off push “PRINT” button again. This error occurs only for manual
• PE Lever B) If damage on the paper, check duplex print.
• PE Sensor foreign materials / parts come-
• Float of Paper Guide Front Porous off / parts transformation in
Pad paper path.
• Main Board 4 If not resolved by 3-A) & 3-B),
• PW Sensor check the following.
• Pickup Roller
[NOTE] • Duplex Unit
* If an error occurs during printing, the • PE Sensor
page where the error occurred is skipped • Main Board
and the printing resumes from the next • PF Motor
page. • Casette Assy
* If an error occurs during duplex
printing, the following are performed.
• If an error occurs during the front
face of duplex printing, the page
where the error occurred and the
next page are skipped and the
printing resumes from the page
after the next.
• If an error occurs during the back
face of duplex printing, the page
where the error occurred is skipped
and the printing resumes from the
next page.
Poor Printing Poor Paper Loading Abnormal Noise Scanner failure ADF failure
[Phenomenon] [Presumable Cause] [Presumable Cause] [Presumable Cause] [Phenomenon]
• Poor printing quality • Use of 3rd party media • Foreign material • Contamination of Scanner • No paper feed
• Ink stain on paper • Edge guide mis-setting • Insufficient grease Glass • Double feed
• Dot missing • Foreign material • Gear damage • Contamination of Document • Paper jam
• Paper eject without printing • Part come-off Pad • Paper skew
• Contamination of paper feed [Major Troubleshooting] • CIS Unit bonding failure
[Presumable Cause] roller (Duplex Unit) • Foreign material removal • CIS Unit damage [Presumable Cause]
• Driver / Panel mis-setting • Cassette Assy damage • Lubrication of grease • Scanner Motor damage • Wear of Pickup Roller
• Contamination of CR scale • Pickup Roller deterioration, • Gear replacement • Wear of ADF Pad Assy
• Contamination of Printhead contamination [Major Troubleshooting] • Gear damage
Cover • Contamination of PF roller • Scanner Glass cleaning • ADF Motor damage
• Printhead damage • Document Pad cleaning • Contamination of Scanner Glass
• Ink clogging of Printhead [Major Troubleshooting] • Document Pad replacement • ADF Paper Support Assy
• Contamination on Cap Unit / • Recommendation of EPSON • CIS Unit replacement damage
Wiper of Ink system Assy media • Scanner Motor replacement • Foreign material
• Ink system Assy damage • Edge guide re-setting • ADF Cover Assy damage
• Float of Paper Guide Front • Foreign material removal • Wear of EJ Roller
Porous Pad • Part re-installation • ADF Sensors damage
• Narrow PG • PF Roller replacement
• PE Lever damage • Cassette Assy replacement [Major Troubleshooting]
• PE Sensor damage • Pickup Roller replacement • ADF Cover Assy replacement
• PW Sensor damage • ADF Pad Assy replacement
• Scanner Glass cleaning
[Major Troubleshooting] • ADF Paper Support Assy
• Driver / Panel re-setting replacement
• CR Scale replacement • Foreign material removal
• Printhead cover cleaning • ADF Unit replacement
• Printhead cleaning
• Ink cartridge replacement
• Printhead replacement
• Rubber cleaning of Cap Unit of
Ink system Assy
• Ink system Assy replacement
• Paper Guide Front Porous Pad
re-installation
• PG readjustment
• Printer Mechanism
replacement
• PE Lever replacement
• PE Sensor replacement
• PW Sensor replacement
1. Checks the waste ink counter if the waste ink overflow is occurring.
1. The CR Unit moves to the 0-digit side slowly and confirms it touches the Right Frame.
2. The CR Unit moves to the 80-digit side up to its home position. 130 HP 0
1. The carriage moves to the 0-digit side slowly and confirms it touches the Right Frame.
2. By regarding the position where the CR Unit touches the Right Frame as the specified distance from the origin, the 130 HP 0
home position is determined. Thereafter, the position of the CR Unit is monitored based on the information provided
by the CR Encoder.
6. The PE sensor detects if paper exists and the PF Motor rotates clockwise for approx. 0.5 second.*5 130 HP 0
Appendix 13
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
8. The CR Unit moves between around the switch lever and in front of the Left Frame two times. 130 HP 0
130 HP 0
10.The carriage moves to the VHCheck position (130-digit side) quickly and stops; meanwhile the voltage values
detected by the PW sensor at the specified three points are recorded. At the same time, the PF Motor rotates
clockwise and measures the load.
11.The CR Unit detects the voltage of the PW sensor at the carriage stop position (the black area at the Paper Guide 130 HP 0
Front).
12.The CR Unit returns near its home position. At the same time, the PF Motor rotates clockwise and measures the 130 HP 0
load.
14.To check the operation of the PIS Sensor and to detect ink, the CR Unit moves back and forth between the CR Unit 130 HP 0
16.The PF Roller rotates counterclockwise to lock the CR Unit with the CR Lock. 130 HP 0
Appendix 14
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Fatal errors related to the ADF/Scanner unit do not occur for WF-7210 Series because this
model does not have ADF/Scanner unit.
1.3.2.1 ADF/Scanner
Error Connector
Error name Possible cause Confirmation procedure
code No.
Failed to read the ADF motor encoder 1. Clean the ADF encoder scale if it is
1. Contamination of the ADF encoder scale contaminated.
ADF PID 2. Damage or skew of the ADF encoder FFC 2. Check the cable/FFC of the ADF motor/encoder.
Main board
100001 excess speed 3. Replace the ADF encoder sensor with a new one.
3. Failure of the ADF encoder sensor CN33
error 4. Replace the main board with a new one.
Failure of the ADF motor driver CN73
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects
1. Paper feed was stopped by; exist in the paper path.
• Obstacles such as jammed paper 2. Check the load of the ADF paper feed
• Overload of the paper feed mechanism mechanism.
• Disengaging or tooth breakage of wheel train 3. Check the ADF drive gear wheel train.
of the paper feed mechanism 4. Clean the ADF encoder scale if it is Main board
ADF PID
100002 Failed to read the PF motor encoder contaminated. CN33
reverse error
2. Jumping of the ADF timing belt 5. Check the cable/FFC of the ADF motor/encoder. CN73
3. Contamination of the ADF encoder scale 6. Replace the ADF encoder sensor with a new one.
4. Damage or skew of the ADF encoder FFC 7. Replace the main board with a new one.
5. Failure of the ADF encoder sensor
6. Failure of the main board
The ADF motor did not run or obstacles exist in the 1. Check that no jammed paper exist in the paper
paper path path.
1. Overload of the paper feed mechanism 2. Check the load of the ADF.
2. The ADF timing belt become frayed, jumping, or 3. Check the ADF drive gear wheel train.
the wheel train of paper feed mechanism is 4. Clean the ADF encoder scale if it is
disengaged or its tooth is broken contaminated.
Failed to read the ADF motor encoder Main board
ADF PID lock 5. Check the cable/FFC of the ADF motor/encoder.
100003 3. Contamination of the ADF encoder scale 6. Replace the ADF encoder sensor with a new one. CN33
error
4. Disconnection, break, skew or damage of the CN73
7. Check the connector of the ADF motor.
ADF encoder FFC 8. Replace the ADF motor with a new one.
5. Failure of the ADF encoder sensor 9. Replace the main board with a new one.
6. Failure of the ADF motor (the lead wire is broken
or the connector is disconnected)
7. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
The ADF motor did not run or obstacles exist in the 1. Check that no jammed paper exist in the paper
paper path path.
1. Overload of the paper feed mechanism 2. Check the load of the ADF.
2. The ADF timing belt become frayed, jumping, or 3. Check the ADF drive gear wheel train.
the wheel train of paper feed mechanism is 4. Clean the ADF encoder scale if it is
disengaged or its tooth is broken contaminated.
ADF PID Failed to read the ADF motor encoder Main board
5. Check the cable/FFC of the ADF motor/encoder.
100004 acceleration 3. Contamination of the ADF encoder scale CN33
6. Replace the ADF encoder sensor with a new one.
lock error CN73
4. Disconnection, break, skew or damage of the 7. Check the connector of the ADF motor.
ADF encoder FFC 8. Replace the ADF motor with a new one.
5. Failure of the ADF encoder sensor 9. Replace the main board with a new one.
6. Failure of the ADF motor (the lead wire is broken
or the connector is disconnected)
7. Failure of the main board
The ADF motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects
operation exist in the paper path.
1. The ADF was stopped by; 2. Check the load of the ADF paper feed
• Obstacles such as jammed paper mechanism.
• Overload of the paper feed mechanism 3. Check the ADF drive gear wheel train.
• Disengaging or breakage of the gears 4. Check the ADF encoder scale for damage or Main board
ADF PID
100005 excess load Failed to read the ADF motor encoder contamination. CN33
2. The timing belt become frayed or jumping 5. Check the cable/FFC of the ADF motor/encoder.
error CN73
3. Contamination of the ADF encoder scale 6. Replace the ADF motor with a new one.
4. Disconnection, break, skew or damage of the 7. Replace the main board with a new one.
ADF motor cable/encoder FFC
5. Failure of the ADF motor (not completely broken)
6. Failure of the main board
ADF PID 1. Turn the printer off and back it on.
100006 driving time Malfunction or crash of the firmware 2. If the error still occurs after the restart, replace the ---
error main board.
Failed to read the ADF motor encoder 1. Clean the ADF encoder scale if it is
1. Contamination of the ADF encoder scale contaminated.
ADF BS+ 2. Damage or skew of the ADF encoder FFC 2. Check the cable/FFC of the ADF motor/encoder. Main board
100009 excess speed 3. Replace the ADF encoder sensor with a new one. CN33
3. Failure of the ADF encoder sensor
error 4. Replace the main board with a new one. CN73
Failure of the ADF motor driver
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects
1. Paper feed was stopped by; exist in the paper path.
• Obstacles such as jammed paper 2. Check the load of the ADF paper feed
• Overload of the paper feed mechanism mechanism.
• Disengaging or tooth breakage of wheel train 3. Check the ADF drive gear wheel train.
of the paper feed mechanism 4. Clean the ADF encoder scale if it is Main board
ADF BS+
100010 Failed to read the ADF motor encoder contaminated. CN33
reverse error
2. Jumping of the ADF timing belt 5. Check the cable/FFC of the ADF motor/encoder. CN73
3. Contamination of the ADF encoder scale 6. Replace the ADF encoder sensor with a new one.
4. Damage or skew of the ADF encoder FFC 7. Replace the main board with a new one.
5. Failure of the ADF encoder sensor
6. Failure of the main board
The ADF motor did not run 1. Check that no pieces of paper or foreign objects
1. The ADF was stopped by; exist in the paper path.
• Obstacles such as jammed paper 2. Check the ADF drive gear wheel train.
• Overload of the mechanism 3. Clean the ADF encoder scale if it is
• Disengaging or breakage of the gears contaminated.
Failed to read the ADF encoder 4. Check the cable/FFC of the ADF motor/encoder. Main board
ADF BS+ lock 2. Contamination of the ADF encoder scale 5. Replace the ADF encoder sensor with a new one.
100011 CN33
error 3. Disconnection, break, skew or damage of the 6. Replace the ADF motor with a new one. CN73
ADF motor cable/encoder FFC 7. Replace the main board with a new one.
4. Failure of the ADF encoder sensor
5. Failure of the ADF motor (the lead wire is broken
or the connector is disconnected)
6. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
The ADF motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects
operation exist in the paper path.
1. The ADF was stopped by; 2. Check the load of the ADF paper feed
• Obstacles such as jammed paper mechanism.
ADF BS+ • Overload of the paper feed mechanism 3. Check the ADF drive gear wheel train. Main board
100013 excess load • Disengaging or breakage of the gears 4. Clean the ADF encoder scale if it is CN33
error Failed to read the ADF motor encoder contaminated. CN73
2. Jumping of the timing belt 5. Replace the ADF motor with a new one.
3. Contamination of the ADF encoder scale 6. Replace the main board with a new one.
4. Failure of the ADF motor (not completely broken)
5. Failure of the main board
ADF BS+ 1. Turn the printer off and back it on.
100014 driving time Malfunction or crash of the firmware 2. If the error still occurs after the restart, replace the ---
error main board.
The scanner CR could not return to its home. 1. With the document cover opened, turn the power
1. Damage or disengaging of wheel train of the drive on.
mechanism 2. Check if the CIS moves to the left to read the
2. Disengaging, fraying, jumping of the timing belt white standard/home patterns.
Failed to read the white standard/home patterns 3. Check if the CIS's emission color is white (not
greenish, reddish, or bluish). Main board
HP detection 3. Disconnection, break, skew or damage of the
100016 If the light does not look like white, check the CN32
failure scanner FFC
scanner FFC for damage, disconnection or skew. CN70
4. Failure of the CIS unit
4. Replace the scanner unit with a new one.
5. Failure of the scanner housing
5. Replace the main board with a new one.
6. Failure of the main board
The scanner CR cannot completely reach the home 1. With the document cover opened, turn the power
(left side) on.
1. Damage or disengaging of wheel train of the drive 2. Check if the CIS (CR) reaches (comes in contact
Contact mechanism with) the left side.
Main board
detection Failed to read the scanner encoder 3. Check the wheel train of the drive mechanism for
100017 2. Damage or skew of the scanner FFC CN32
distance damage.
CN70
exceeded 3. Failure of the CIS unit 4. Check the scanner FFC for damage,
4. Failure of the scanner housing disconnection or skew.
5. Failure of the main board 5. Replace the scanner unit with a new one.
6. Replace the main board with a new one.
The scanner CR cannot completely reach the opposite 1. With the document cover opened, turn the power
side of the home (right side) on.
1. Damage or disengaging of wheel train of the drive 2. Check if the CIS (CR) reaches (comes in contact
Opposite side mechanism with) the right side.
contact Main board
Failed to read the scanner encoder 3. Check the wheel train of the drive mechanism for
100018 detection 2. Damage or skew of the scanner FFC CN32
damage.
distance CN70
3. Failure of the CIS unit 4. Check the scanner FFC for damage,
exceeded error
4. Failure of the scanner housing disconnection or skew.
5. Failure of the main board 5. Replace the scanner unit with a new one.
6. Replace the main board with a new one.
1.CIS Unit failure 1. Check the connector of Scanner Motor
2. Scanner Housing failure (Including wrong attachment of 2. Check the cable/FFC of the Scanner motor.
the origin mark) 3. Replace the scanner unit with a new one.
3.Main Board failure 4. Replace the main board with a new one.
Wrong contact Main board
4.Scanner FFC failure / Scanner FFC connection failure
100019 detection CN32
distance error 5.Scanner Motor failure / Scanner Motor connection
CN70
failure
Overload of the scanner drive mechanism 1. Check if the CIS (CR) moves or not.
Failure of the scanner motor • Check the timing belt for fraying or
looseness.
Measurement
100020 • Check the wheel train of the drive ---
error
mechanism for damage.
2. Replace the scanner unit with a new one.
3. Replace the main board with a new one.
Error Connector
Error name Possible cause Confirmation procedure
code No.
Failure of the CIS LED light (RGB) 1. Check the color of the LED at power-on.
1. Disconnection, break, skew or damage of the 2. Check the scanner FFC for damage,
LED light disconnection or skew. Main board
100032 scanner FFC
failure 3. Replace the scanner unit with a new one. CN70
2. Failure of the CIS unit
3. Failure of the main board 4. Replace the main board with a new one.
No jammed paper is remaining but the sensor does 1. Open the Cover, Paper Guide, LD, ADF and
not turn off check i
1. Failure of the ADF PE sensor 2. f paper exist or not.
2. Failure of the cable 3. Open the Document Support ADF and check if
Jammed paper is remaining paper exist or not.
The paper feed rollers and paper conveying rollers Main board
100054 Paper jam error 4. Open the ADF and check if paper exist or not.
slip too much CN71
• At power-on 5. Check if the paper sensor lever moves up and
• during paper feed down.
• during scanning 6. Replace the ADF unit with a new one.
7. Replace the scanner unit with a new one.
8. Replace the main board with a new one.
Failed to read the scanner encoder 1. Check the scanner FFC for damage,
1. Contamination of the scanner encoder scale disconnection or skew.
2. Damage or skew of the scanner FFC 2. Replace the scanner unit with a new one. Main board
FB PID excess 3. Replace the main board with a new one.
100065 3. Failure of the scanner encoder sensor CN32
speed error
Failure of the scanner motor driver CN70
4. Failure of the main board
Operation failure of the scanner motor 1. Check the scanner FFC for damage,
1. The scanning operation was stopped by; disconnection or skew.
• Disengaging of the scanner CR 2. Replace the scanner unit with a new one.
• Disengaging of the scanner motor pulley or 3. Replace the main board with a new one.
cracking of the scanner motor gears Main board
FB PID reverse Failed to read the scanner encoder
100066 CN32
error 2. Contamination of the scanner encoder CN70
3. Damage or skew of the scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the main board
The scanner motor did not run 1. Check the scanner FFC for damage,
1. The scanning operation was stopped by; disconnection or skew.
• Disengaging of the scanner CR 2. Replace the scanner unit with a new one.
• Disengaging of the scanner motor pulley or 3. Replace the main board with a new one.
cracking of the scanner motor gears
Main board
FB PID lock Failed to read the CR motor encoder
100067 2. Contamination of the scanner encoder CN32
error
CN70
3. Damage or skew of the scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the scanner motor
6. Failure of the main board
The scanner motor did not run 1. Check the scanner FFC for damage,
1. The scanning operation was stopped by; disconnection or skew.
Disengaging of the scanner CR 2. Replace the scanner unit with a new one.
Disengaging of the scanner motor pulley or 3. Replace the main board with a new one.
cracking of the scanner motor gears
FB PID Failed to read the scanner motor encoder Main board
100068 acceleration 2. Contamination of the scanner encoder CN32
lock error 3. Damage or skew of the scanner FFC CN70
4. Failure of the scanner encoder sensor
5. Failure of the scanner motor
6. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
The scanner motor stopped running in the middle of 1. Check the scanner FFC for damage,
the operation disconnection or skew.
1. The scanning operation was stopped by; 2. Replace the scanner unit with a new one.
• Disengaging of the scanner CR 3. Replace the main board with a new one.
• Disengaging of the scanner motor pulley or
cracking of the scanner motor gears
Failed to read the scanner motor encoder Main board
FB PID excess
100069 2. Contamination of the scanner encoder CN32
load error
3. Disconnection, break, skew or damage of the CN70
scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the scanner motor
6. Failure of the main board
Failed to read the scanner encoder 1. Check the scanner FFC for damage,
1. Contamination of the scanner encoder scale disconnection or skew.
2. Damage or skew of the scanner FFC 2. Replace the scanner unit with a new one. Main board
FB BS+ excess 3. Replace the main board with a new one.
100073 3. Failure of the scanner encoder sensor CN32
speed error
Failure of the scanner motor driver CN70
4. Failure of the main board
Operation failure of the scanner motor 1. Check the scanner FFC for damage,
1. The scanning operation was stopped by; disconnection or skew.
• Disengaging of the scanner CR 2. Replace the scanner unit with a new one.
• Disengaging of the scanner motor pulley or 3. Replace the main board with a new one.
cracking of the scanner motor gears Main board
FB BS+ reverse Failed to read the scanner encoder
100074 CN32
error 2. Contamination of the scanner encoder CN70
3. Damage or skew of the scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
The scanner motor did not run 1. Check the scanner FFC for damage,
1. The scanning operation was stopped by; disconnection or skew.
• Disengaging of the scanner CR 2. Replace the scanner unit with a new one.
• Disengaging of the scanner motor pulley or 3. Replace the main board with a new one.
cracking of the scanner motor gears
Main board
FB BS+ lock Failed to read the CR motor encoder
100075 2. Contamination of the scanner encoder CN32
error
CN70
3. Damage or skew of the scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the scanner motor
6. Failure of the main board
The scanner motor stopped running in the middle of 1. Check the scanner FFC for damage,
the operation disconnection or skew.
1. The scanning operation was stopped by; 2. Replace the scanner unit with a new one.
• Disengaging of the scanner CR 3. Replace the main board with a new one.
• Disengaging of the scanner motor pulley or
cracking of the scanner motor gears
Failed to read the scanner motor encoder Main board
FB BS+ excess
100077 2. Contamination of the scanner encoder CN32
load error
3. Disconnection, break, skew or damage of the CN70
scanner FFC
4. Failure of the scanner encoder sensor
5. Failure of the scanner motor
6. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
Operation failure of the CR motor, stopped by 1. Check that no obstacle exist in the CR motion
obstacles range.
1. CR was stopped by; 2. Check the CR lock and ink system for any
• Obstacles such as jammed paper abnormality.
• Interfere with the ink system 3. Check the timing belt for fraying or looseness.
• Disengaging or breakage of the gears Main board
CR PID reverse 4. Clean the CR encoder scale if it is contaminated.
000023 Failed to read the CR encoder 5. Check the CR encoder FFC or the connector. CN30
error
2. Jumping of the CR timing belt CN43
6. Replace the CR encoder sensor with a new one.
3. Contamination of the CR encoder scale 7. Replace the main board with a new one.
4. Damage or skew of the CR encoder FFC
5. Failure of the CR encoder sensor
6. Failure of the main board
The CR motor did not run, or the CR could not move 1. Check that no obstacle exist in the CR motion
smoothly range.
1. Overload of the CR 2. Move the CR by hand to see if it moves smoothly
Failed to read the CR encoder without getting stuck.
2. The timing belt become frayed or jumping 3. Check the timing belt for fraying or looseness.
3. Contamination of the CR encoder scale 4. Clean the CR encoder scale if it is contaminated.
Main board
CR PID lock 4. Disconnection, break, skew or damage of the CR 5. Check the connector and the CR encoder FFC for
000024 CN30
error encoder FFC damage.
CN43
5. Failure of the CR encoder sensor 6. Replace the CR encoder FFC with a new one.
6. Failure of the CR motor (the lead wire is broken 7. Check the connector of the CR motor.
or the connector is disconnected) 8. Replace the CR motor with a new one.
7. Failure of the main board 9. Replace the main board with a new one.
The CR motor stopped running in the middle of the 1. Check that no obstacle exist in the CR motion
operation range.
1. The CR was stopped by; 2. Check the CR lock and ink system for any
• Obstacles such as jammed paper abnormality.
• Overload of the mechanism 3. Check the timing belt for fraying or looseness.
• Interfere with the ink system 4. Check the load applied to the CR by moving it by
CR load • Disengaging or breakage of the gears hand. Main board
000031 position excess • Disengaging, fraying, jumping of the timing 5. Check if the lubricant on the CR shaft is CN30
load error belt adequate. CN43
Failed to read the CR encoder
6. Check the CR drive mechanism.
2. Contamination of the CR encoder scale
7. Clean the CR encoder scale if it is contaminated.
3. Failure of the CR motor (not completely broken)
8. Replace the CR motor with a new one.
4. Failure of the main board 9. Replace the main board with a new one.
Error Connector
Error name Possible cause Confirmation procedure
code No.
Operation failure of the CR motor, stopped by 1. Check that no obstacle exist in the CR motion
obstacles range.
1. CR was stopped by; 2. Check the CR lock and ink system for any
• Obstacles such as jammed paper abnormality.
• Overload of the mechanism 3. Check the timing belt for fraying or looseness.
CR load • Interfere with the ink system 4. Clean the CR encoder scale if it is contaminated. Main board
000033 position reverse Failed to read the CR encoder 5. Check the CR encoder FFC or the connector. CN30
error 2. Jumping of the CR timing belt CN43
6. Replace the CR encoder sensor with a new one.
3. Contamination of the CR encoder scale 7. Replace the main board with a new one.
4. Damage or skew of the CR encoder FFC
5. Failure of the CR encoder sensor
6. Failure of the main board
The PF motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects
operation exist in the paper path.
1. The PF was stopped by; 2. Check the load of the paper feed mechanism.
• Obstacles such as jammed paper 3. Check the wheel train of the PF drive and the
• Overload of the paper feed mechanism timing belt for fraying or looseness.
• Disengaging or breakage of the gears 4. Check the PF encoder scale for damage or
Failed to read the PF motor encoder Main board
PF PID excess contamination.
000041 2. The timing belt become frayed or jumping CN31
load error 5. Check the PF encoder FFC or the connector.
3. Contamination of the PF encoder scale CN51
6. Replace the PF motor with a new one.
4. Disconnection, break, skew or damage of the PF 7. Replace the main board with a new one.
motor cable/encoder FFC
5. Failure of the PF motor (not completely broken)
6. Failure of the main board
Failed to read the PF motor encoder 1. Clean the PF encoder scale if it is contaminated.
1. Contamination of the PF encoder scale 2. Check the PF encoder FFC or the connector.
2. Skew or damage of the PF encoder FFC 3. Replace the PF encoder sensor with a new one. Main board
PF PID excess
000042 4. Replace the main board with a new one. CN31
speed error 3. Failure of the PF encoder sensor
CN51
Failure of the PF motor driver
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects
1. Paper feed was stopped by; exist in the paper path.
• Obstacles such as jammed paper 2. Check the load of the paper feed mechanism.
• Overload of the paper feed mechanism 3. Check the wheel train of the PF drive and the
• Disengaging or tooth breakage of wheel train timing belt.
of the paper feed mechanism 4. Clean the PF encoder scale if it is contaminated. Main board
PF PID reverse
000043 Failed to read the PF motor encoder 5. Check the PF encoder FFC or the connector. CN31
error
2. Jumping of the PF timing belt 6. Replace the PF encoder sensor with a new one. CN51
3. Contamination of the PF encoder scale 7. Replace the main board with a new one.
4. Skew or damage of the PF encoder FFC
5. Failure of the PF encoder sensor
6. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
The PF motor did not run or obstacles exist in the 1. Check that no jammed paper exist in the paper
paper path path.
1. Overload of the paper feed mechanism 2. Check the load of the PF.
2. The PF timing belt become frayed, jumping, or 3. Check the wheel train of the PF drive and the
the wheel train of paper feed mechanism is timing belt for fraying or looseness.
disengaged or its tooth is broken 4. Clean the PF encoder scale if it is contaminated.
Failed to read the PF motor encoder 5. Check the PF encoder FFC or the connector. Main board
PF PID lock
000044 3. Contamination of the PF encoder scale CN31
error 6. Replace the PF encoder sensor with a new one.
4. Disconnection, break, skew or damage of the PF CN51
7. Check the connector of the PF motor.
encoder FFC 8. Replace the PF motor with a new one
5. Failure of the PF encoder sensor 9. Replace the main board with a new one.
6. Failure of the PF motor (the lead wire is broken or
the connector is disconnected)
7. Failure of the main board
1. Turn the printer off and back it on.
PF load
2. If the error still occurs after the restart, replace the
000050 position driving Malfunction or crash of the firmware ---
main board.
time error
The PF motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects
operation exist in the paper path.
1. The PF was stopped by; 2. Check the load of the paper feed mechanism.
• Obstacles such as jammed paper 3. Check the wheel train of the PF drive and the
PF load • Overload of the paper feed mechanism timing belt for fraying or looseness.
000051 position excess • Disengaging or breakage of the gears 4. Clean the PF encoder scale if it is contaminated. ---
load error Failed to read the PF motor encoder 5. Replace the PF motor with a new one
2. Jumping of the timing belt
6. Replace the main board with a new one.
3. Contamination of the PF encoder scale
4. Failure of the PF motor (not completely broken)
5. Failure of the main board
Failed to read the PF motor encoder 1. Clean the PF encoder scale if it is contaminated.
1. Contamination of the PF encoder scale 2. Check the PF encoder FFC or the connector.
PF load Main board
2. Skew or damage of the PF encoder FFC 3. Replace the PF encoder sensor with a new one.
000052 position excess 4. Replace the main board with a new one. CN31
speed error 3. Failure of the PF encoder sensor
CN51
Failure of the PF motor driver
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects
1. Paper feed was stopped by; exist in the paper path.
• Obstacles such as jammed paper 2. Check the load of the paper feed mechanism.
• Overload of the paper feed mechanism 3. Check the wheel train of the PF drive and the
• Disengaging or tooth breakage of wheel train timing belt for fraying or looseness.
PF load of the paper feed mechanism 4. Clean the PF encoder scale if it is contaminated. Main board
000053 position reverse Failed to read the PF motor encoder 5. Check the PF encoder FFC or the connector. CN31
error 2. Jumping of the PF timing belt 6. Replace the PF encoder sensor with a new one. CN51
3. Contamination of the PF encoder scale 7. Replace the main board with a new one.
4. Skew or damage of the PF encoder FFC
5. Failure of the PF encoder sensor
6. Failure of the main board
The ASF motor stopped running in the middle of the 1. Check that no obstacle exist in the ASF motion
operation range.
1. The ASF was stopped by; 2. Check the ASF drive wheel train.
• Obstacles such as jammed paper 3. Check the ADF encoder scale for disconnection
• Overload of the mechanism or contamination. Clean the encoder scale if it is
• Disengaging or breakage of the gears contaminated.
ASF PID Failed to read the ASF motor encoder Main board
4. Check the cable/FFC of the ASF motor/encoder.
000061 excess load 2. Disconnection or contamination of the ASF 5. Replace the ASF encoder sensor with a new one. CN34
error encoder scale CN54
6. Replace the ASF motor with a new one.
3. Disconnection, break, skew or damage of the ASF 7. Replace the main board with a new one.
motor cable/ASF encoder FFC
4. Failure of the ASF encoder sensor
5. Failure of the ASF motor (not completely broken)
6. Failure of the main board
Failed to read the ASF motor encoder 1. Clean the ASF encoder scale if it is contaminated.
1. Contamination of the ASF encoder scale 2. Check the cable/FFC of the ASF motor/encoder.
ASF PID 2. Damage or skew of the ASF motor cable/encoder 3. Replace the ASF encoder sensor with a new one. Main board
000062 excess speed FFC 4. Replace the main board with a new one. CN34
error 3. Failure of the ASF encoder sensor CN54
Failure of the ASF motor driver
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no obstacle exist in the ASF motion
1. The ASF was stopped by; range.
• Obstacles such as jammed paper 2. Check the ASF drive wheel train.
• Overload of the mechanism 3. Clean the ASF encoder scale if it is contaminated.
Main board
ASF PID • Disengaging or breakage of the gears 4. Check the cable/FFC of the ASF motor/encoder.
000063 Failed to read the ASF motor encoder 5. Replace the ASF encoder sensor with a new one. CN34
reverse error
2. Contamination of the ASF encoder scale CN54
6. Replace the main board with a new one.
3. Damage or skew of the ASF motor cable/encoder FFC
4. Failure of the ASF encoder sensor
5. Failure of the main board
The ASF motor did not run 1. Check that no obstacle exist in the ASF motion
1. The ASF was stopped by; range.
• Obstacles such as jammed paper 2. Check the ASF drive wheel train.
• Overload of the mechanism 3. Clean the ASF encoder scale if it is contaminated.
• Disengaging or breakage of the gears 4. Check the cable/FFC of the ASF motor/encoder.
Failed to read the ASF motor encoder 5. Replace the ASF encoder sensor with a new one. Main board
ASF PID lock 2. Contamination of the ASF encoder scale
000064 6. Replace the ASF motor with a new one. CN34
error 3. Disconnection, break, skew or damage of the ASF 7. Replace the main board with a new one. CN54
motor cable/encoder FFC
4. Failure of the ASF encoder sensor
5. Failure of the ASF motor (the lead wire is broken
or the connector is disconnected)
6. Failure of the main board
The ASF motor did not run or obstacles exist ASF 1. Check that no obstacle exist in the ASF motion
mechanism range.
• Pickup Roller (2nd cassette) drive mechanism 2. Check the ASF drive wheel train.
overload (paper jam/foreign object) 3. Clean the ASF encoder scale if it is contaminated.
4. Check the cable/FFC of the ASF motor/encoder.
ASF PID 5. Replace the ASF encoder sensor with a new one. Main board
000066 torsion limit 6. Replace the ASF motor with a new one. CN34
error 7. Replace the main board with a new one. CN54
Error Connector
Error name Possible cause Confirmation procedure
code No.
1. Turn the printer off and back it on.
ASF load
2. If the error still occurs after the restart, replace the
000070 position driving Malfunction or crash of the firmware ---
main board.
time error
The ASF motor stopped running in the middle of the 1. Check that no obstacle exist in the ASF motion
operation range.
1. The ASF was stopped by; 2. Check the load of the ASF paper feed
• Obstacles such as jammed paper mechanism.
ASF load • Overload of the mechanism 3. Clean the ASF encoder scale if it is contaminated. Main board
000071 position excess • Disengaging or breakage of the gears 4. Replace the ASF encoder sensor with a new one. CN34
load error Failed to read the ASF motor encoder 5. Replace the ASF motor with a new one. CN54
2. Contamination of the ASF encoder scale
6. Replace the main board with a new one.
3. Failure of the ASF encoder sensor
4. Failure of the ASF motor (not completely broken)
5. Failure of the main board
Failed to read the ASF motor encoder 1. Clean the ASF encoder scale if it is contaminated.
1. Contamination of the ASF encoder scale 2. Check the cable/FFC of the ASF motor/encoder.
ASF load 2. Damage or skew of the ASF motor cable/encoder 3. Replace the ASF encoder sensor with a new one. Main board
000072 position excess FFC 4. Replace the main board with a new one. CN34
speed error 3. Failure of the ASF encoder sensor CN54
Failure of the ASF motor driver
4. Failure of the main board
Paper feed fails, stopped by obstacles 1. Check that no obstacle exist in the ASF motion
1. The ASF was stopped by; range.
Obstacles such as jammed paper 2. Check the load of the ASF paper feed
Overload of the mechanism mechanism.
ASF load 3. Check the ASF drive wheel train. Main board
Disengaging or breakage of the gears
000073 position reverse Failed to read the ASF motor encoder 4. Clean the ASF encoder scale if it is contaminated. CN34
error 2. Contamination of the ASF motor encoder scale CN54
5. Check the cable/FFC of the ASF motor/encoder.
3. Damage or skew of the ASF motor cable/encoder FFC 6. Replace the ASF encoder sensor with a new one.
4. Failure of the ASF motor encoder 7. Replace the main board with a new one.
5. Failure of the main board
Error Connector
Error name Possible cause Confirmation procedure
code No.
Disconnection, break, skew or damage of the head 1. Check the head FFC for disconnection, break,
FFC skew or damage.
• Occurs after receiving a print job and starting 2. Replace the printhead with a new one.
Head printing 3. Replace the main board with a new one. Main board
031004 temperature Failure of the thermistor inside the printhead
CN42
error Temperature around the printhead is out of the
range from -20 to 80 degrees C.
Failure of the power source for the printhead 1. If the fuse has not blown out
1. Failure of the circuit • Check the head FFC for disconnection,
Disconnection, break, skew, or damage of the break, skew or damage.
Blowout of a head FFC 2. If the fuse has blown out
Main board
031006 fuse error 2. Blowout of fuse on the main board • Replace the main board with a new one.
3. In the other cases CN43
(Head) Failure of the printhead
• Occurs at power-on, when replacing the ink • Replace the printhead with a new one.
cartridge, in-between print passes, and after
flushing operation
1. Head FFC failure (skew, foreign object attached) 1. Check the head FFC.
VBS 2. Failure of the head 2. Replace the printhead with a new one.
Main board
031008 overvoltage 3. Failure of the main board 3. Replace the main board with a new one.
CN41
error (Occurrence frequency based on past record is 1. > 2.
> 3.)
Failure of the main board 1. Check the CRCM FFC for disconnection, break,
Blowout of a • Occurs at power-on, and during operation for skew or damage. Main board
033001 fuse error replacing the ink cartridge 2. If the error still occurs after the restart, replace the CN43
(CRCM)
main board.
Error in the printer settings 1. Turn the printer off and back it on.
Other Ink Failure of the main board
033003 2. If the error still occurs after the restart, replace the
device error • Occurs at power-on main board.
---
Other Ink
033004
device error
CRCM access Disconnection, break, skew or damage of the CRCM 1. Check the CRCM FFC for disconnection, break,
033006 error FFC skew or damage.
(Hard factor) Failure of the CSIC terminal/CR contact module 2. If the error still occurs after the restart, replace the Main board
Failure of the main board
CRCM access main board. CN43
033007 error
(Hard factor)
The PIS sensor received unexpected amount of 1. Replace the jig I/C.
PIS continuous reflected light from the jig I/C 2. Replace the PIS sensor with a new one.
033502 reflected light Anti-reflection film of the I/C has been removed ---
error
Electric voltage for the PIS sensor is insufficient 1. Replace the PIS sensor FFC with a new one.
1. Break of the FFC 2. Replace the PIS sensor with a new one.
PIS no reflected 2. The PIS sensor has deteriorated 3. Replace the I/C with a new one. Main board
033503
light error CN45
3. Reflected light from the I/C is insufficient
• At power-on, during replacing I/C
Error Connector
Error name Possible cause Confirmation procedure
code No.
Excessive Light 1. Replace the jig I/C.
033506 Light from Full jig I/C is too much ---
error 2. Replace the PIS sensor with a new one.
Electric voltage for the PIS sensor is insufficient 1. Replace the I/C with a new one.
1. Break of the FFC 2. Replace the PIS sensor with a new one.
Insufficient 2. The PIS sensor has deteriorated Main board
033507
Light error 3. Reflected light from the I/C is insufficient CN45
• At power-on, during replacing I/C, during
switching APG
1. Check that no obstacle exist in the carriage
This error code is not displayed but the error history is motion range.
saved. 2. Manually unlock the carriage. (If unlocking is
The carriage does not move impossible, the problem caused by failure of the
Home position 1. Overload of the carriage drive mechanism (paper ink system.)
034001 jam, foreign object) ---
error 3. Check the load applied to the CR by moving it by
2. Failure of the ink system hand.
3. Failure of the CR motor 4. Turn the printer on and check if the carriage moves. If
4. Failure of the main board it still does not move, the motor is broken or failure of
the main board.
1.PF encoder failure 1. Clean the PF encoder scale if it is contaminated.
Main board
PF runaway 2.Motor driver failure 2. Check the cable/FFC of the PF motor/encoder.
034010 CN31
error 3. Replace the PF encoder sensor with a new one.
CN51
4. Replace the main board with a new one.
1.APG Motor failure 1. Check the cable/FFC of the APG motor/Sensor.
APG target
2.APG Sensor failure 2. Replace the APG position sensor with a new one. Main board
position
034011 3.Main Board failure 3. Check the connector of the APG motor. CN31
acquisition
error 4. Replace the APG motor with a new one. CN51
5. Replace the main board with a new one.
Ink cartridge
replacement Because the I/C is not securely installed, it comes in
034500 Install the I/C securely. ---
timing contact contact with the housing.
detection error
Contact error at 1. Reboot
034502 value Ink system failure 2. Replace the Ink system unit with a new one ---
initialization
Contact error at 1. Reboot
034503 I/S clutch Ink system failure 2. Replace the Ink system unit with a new one ---
operation
Driver Non-supported printer driver Check the OS and the version of the printer
060002 Mismatch between custom printer driver and custom driver.
---
mismatch error printer.
It is not possible to return to the previous digit after shifting digits. If you wish to correct
the number of the previous digit, proceed with the steps until after step 5 and then per-
form input again.
Please note that the execute button is not enabled until at least two digits have been
entered.
WF-7210 Series
1. Press the [OK] and [Power SW] button until the screen switches, starting the printer.
Item Explanation
Device ID Device ID (product name) is displayed.
Serial Number The serial number of the product is displayed.
MAC Address MAC address of the product is displayed.
Capacity of the memory inside the product is dis-
Hardware Configura- <Hardware> Memory Capacity
played.
tion
Firmware Version of the firmware is displayed.
Main Firmware Version of the main firmware is displayed.
<Version>
Network Firmware Version of the NW firmware is displayed.
QPIT Version of the QPIT is displayed.
Basic settings Language The current language setting is displayed.
Mute The setting of mute (on/off) is displayed.
Button Press
Error Notice
Receive Completion
<Sound set- Notice
tings> Normal Send Completion Notice Sound level setting (0 to 10) is displayed.
Print Completion Notice
Ring Tone
Receiver
Sound Type
Whether the sleep timer is enabled or not is dis-
Sleep timer played. When enabled, the time period before the
product enters sleep mode is also displayed.
Power Off Timer The Power Off Timer setting is displayed.
Whether the auto error resolver options are enabled
Auto Error Solver
or not is displayed.
Whether the external memory setting is enabled or
Memory Device
not is displayed.
Memory Device
The file sharing setting (which connection way of
Interface
File Sharing computers, USB or network, is allowed to access the
external memory) is displayed.
The Ink Drying Time when duplex printing is dis-
Ink Drying Time
played.
PC connection via USB Whether the setting is enabled or not is displayed.
NFC Whether the setting is enabled or not is displayed.
Item Explanation
Paper Size Paper size and type settings of each of the cassettes
Paper cassette 1 to
Paper cassette and whether the auto paper size detection feature is
Paper cassette 2 Paper Type
enabled or not are displayed.
Whether the auto switching function is enabled or
A4/Letter Auto Switching
not is displayed.
Paper Paper cassette 1 to paper
source Auto Selection-Copy
cassette 2
set-
Paper cassette 1 to paper Whether the auto paper source selection setting for
tings Auto Selection-Fax
cassette 2 each of the functions is enabled or not is displayed.
Paper cassette 1 to paper
Auto Selection-Other
cassette 2
Paper Size Notice Whether the setting is enabled or not is displayed.
Paper Type Notice Whether the setting is enabled or not is displayed.
Top Offset
Left Offset
The offset setting (-30 to 30) is displayed.
Universal Print Set- Top Offset in Back
Print settings
tings Left Offset in Back
Check Paper Width Whether the setting is enabled or not is displayed.
Skip Blank Page Whether the setting is enabled or not is displayed.
Item Explanation
Subject (“Scan to Email” only) The subject of email is displayed.
Color The color setting (Color or Mono) is displayed.
File Format File format setting is displayed.
Document Open Password (not provided for “Scan Whether the password setting is enabled or not is
to Cloud”) displayed.
Permissions password (not provided for “Scan to Whether the password setting is enabled or not is
Cloud”) displayed.
Whether printing scanned document is permitted or
Printing
not is displayed.
Whether editing scanned document is permitted or
Editing
not is displayed.
Resolution (not provided for “Scan to Cloud”) Scan resolution setting is displayed.
Whether the 2-sided scanning is enabled or not is
2-Sided
displayed.
Binding position of documents (left/top/--- (in case
Binding Position
of one-side scanning)) is displayed.
<Scan to Scan area Original document size setting is displayed.
Email> Remove shadow Whether the setting is enabled or not is displayed.
<Scan to Net- The frame width setting (0 to 40 mm/---(in case of
Surround
work Folder/ the shadow remove setting is disabled)) is displayed.
Scan
FTP> The center width setting (0 to 40 mm/---(in case of
set- Center
<Scan to the shadow remove setting is disabled)) is displayed.
tings
Memory Remove Punch Holes Whether the setting is enabled or not is displayed.
Device>
The erasing setting (left edge/right edge/top edge/
<Scan to
Erasing Position bottom edge/--- (in case of the remove punch holes
Cloud>
setting is disabled)) is displayed.
The erasing amount (0 to 20 mm/--- (in case of the
Erase Amount remove punch holes setting is disabled)) is dis-
played.
The document orientation setting (portrait or land-
Orientation (Original)
scape) is displayed.
The quality setting (Text/Text & Image/Photo) is
Document Type
displayed.
Density The density setting (-4 to 4) is displayed.
Filename Prefix (not provided for “Scan to
File name prefix setting for scanned file is displayed.
Cloud”)
Date Whether the setting is enabled or not is displayed.
Time of Day Whether the setting is enabled or not is displayed.
Compression Ratio (not provided for “Scan to
The Compression Ratio is displayed.
Cloud”)
The maximum file size that can be attached to an
Attached File Max Size (“Scan to Email” only)
email is displayed.
Lock Setting Whether the setting is enabled or not is displayed.
Admin Settings
Access Control Whether the setting is enabled or not is displayed.
Item Explanation
Device ID Device ID (product name) is displayed.
The serial number of the product is dis-
Serial Number
played.
MAC Address MAC address of the product is displayed.
Hardware Configuration Capacity of the memory inside the product
<Hardware> Memory Capacity
is displayed.
Firmware Version of the firmware is displayed.
Main Firmware Version of the main firmware is displayed.
<Version>
Network Firmware Version of the NW firmware is displayed.
QPIT Version of the QPIT is displayed.
Supply Sta-
Part Number
tus Black
Serial Number
Part Number Model number of each of the ink car-
Ink Supply Cyan tridges is displayed.
Serial Number
Unit Manufacturer's serial number of each of
Part Number the ink cartridges is displayed.
Magenta
Serial Number
Part Number
Yellow
Serial Number
The model number of the Maintenance
Maintenance Box Part Number
Box is displayed.
Item Explanation
Device ID Device ID (product name) is displayed.
The serial number of the product is dis-
Serial Number
played.
MAC Address MAC address of the product is displayed.
Hardware Con- Capacity of the memory inside the product
<Hardware> Memory Capacity
figuration is displayed.
Firmware Version of the firmware is displayed.
Main Firmware Version of the main firmware is displayed.
<Version>
Network Firmware Version of the NW firmware is displayed.
QPIT Version of the QPIT is displayed.
The date and time when the printer printed
Usage History First Time Printing
for the first time is displayed.
The total number of printed pages is dis-
Total Number of Pages
played.
The total number of pages printed in
Total Number of B&W Pages
monochrome is displayed.
The total number of pages printed in color
<Sorted by Function> Total Number of Color Pages
is displayed.
The total number of printed 2-sided pages
Total Number of 2-Sided Printing Pages
is displayed.
The total number of printed one-sided
Total Number of 1-Sided Printing Pages
Number of Pages pages is displayed.
A3/Ledger
A4/Letter
A5 The total number of printed pages per
<Sorted by Paper
A6 paper size is displayed.
Size>
Detailed count per function (one-sided/2-
(1-sided/2-sided, B4/Legal sided, monochrome/color) is also dis-
B&W/Color)
B5 played for each paper size.
Envelope
Others
The total number of printed pages for each
<Sorted by Usage> B&W Copy
of the purposes is displayed.
Color Copy
B&W Fax
Color Fax
B&W Print from Computer or Mobile Device
Number of prints Color Print from Computer or Mobile Device
B&W Print from Memory Device or
Other Functions
Color Print from Memory Device or
Other Functions
<Sorted by Printer ESC/P-R The version of each of the printer language
Language> PCL is displayed.
Number of scan B&W Scan
The total number of scanned pages for
pages
Color Scan each of the purposes is displayed.
Item Explanation
Subject (“Scan to Email” only) The subject of email is displayed.
The color setting (Color or Mono) is dis-
Color Mode
played.
File Format (not provided for “Scan to Cloud”) File format setting is displayed.
Document Open Password (not provided for “Scan Whether the password setting is enabled
to Cloud”) or not is displayed.
Permissions Password (not provided for “Scan to Whether the password setting is enabled
Cloud”) or not is displayed.
Whether printing scanned document is
Printing
permitted or not is displayed.
Whether editing scanned document is per-
Editing
mitted or not is displayed.
Resolution (not provided for “Scan to Cloud”) Scan resolution setting is displayed.
Whether the 2-sided scanning is enabled
2-Sided
or not is displayed.
Binding position of documents (left/top/--- (in
Binding Position
case of one-side scanning)) is displayed.
Scan Area (not provided for “Scan to Cloud”) Original document size setting is displayed.
Whether the setting is enabled or not is
Remove Shadow (not provided for “Scan to Cloud”)
displayed.
The frame width setting (0 to 40 mm/---
<Scan to Email> Surround (in case of the shadow remove setting is
<Scan to Network disabled)) is displayed.
Scan Folder/FTP>
settings <Scan to Memory The center width setting (0 to 40 mm/---
Device> Center (in case of the shadow remove setting is
<Scan to Cloud> disabled)) is displayed.
Remove Punch Holes Whether the setting is enabled or not is displayed.
The erasing setting (left edge/right edge/
top edge/bottom edge/--- (in case of the
Erasing Setting
remove punch holes setting is disabled)) is
displayed.
The erasing amount (0 to 20 mm/--- (in
Erase Amount case of the remove punch holes setting is
disabled)) is displayed.
The document orientation setting (portrait
Orientation (original)
or landscape) is displayed.
The quality setting (Text/Text & Image/
Document Type
Photo) is displayed.
Density The density setting (-4 to 4) is displayed.
File Name Prefix (not provided for “Scan to Cloud”) ---
Date Whether the setting is enabled or not is displayed.
Time Whether the setting is enabled or not is displayed.
Continuous Scan (ADF) ---
Compression Ratio (not provided for “Scan to The data compression ratio setting (Low/
Cloud”) Middle/High) is displayed.
The maximum file size that can be
Attached file Max Size (“Scan to Email” only)
attached to an email is displayed.
Option Whether the fax feature is enabled or not
Fax Function
Settings is displayed.
Item Explanation
Part number
Black
Serial Number
Part number
Cyan Model number and manufacturer's serial
Serial Number
Ink Cartridges number of each of the ink cartridges is
Supply Part number displayed.
Status Magenta
Serial Number
Part number
Yellow
Serial Number
The model number of the Maintenance
Maintenance Box Part number
Box is displayed.
Item Explanation
The data and time the printer printed for
First Time Printing
the first time are displayed.
The total number of pages printed by the
Total Number of Pages
printer is displayed.
<Sorted by The total number of pages printed in
Total Number of B&W Pages
Function> monochrome is displayed.
The total number of pages printed in color
Total Number of Color Pages
is displayed.
A3/Ledger
A4/Letter
<Sorted by
A5 The total number of printed pages per
Paper Size>
A6 paper size is displayed. Detailed count per
(1-sided/2-
function (one-sided/2-sided, mono-
sided, B4/Legal chrome/color) is also displayed for each
B&W/ B5 paper size.
Color)
Envelope
Other
B&W Print from Computer or
Mobile Device
Usage History Color Print from Computer or
Mobile Device
B&W Copy
<Sorted by Color Copy The total number of printed pages for each
Usage> B&W Fax of the purposes is displayed.
Color Fax
B&W Print from Memory Device or
Other Functions
Color Print from Memory Device or
Other Functions
The Cumulative number of paper The total number of times a paper jam
Other
jam error occurs is displayed.
Document Table (Number of pages) The total number of pages scanned on the
Number of scanner glass or in the ADF is displayed.
ADF (Number of pages)
Sheets
Scanned The total number of document sheets fed
ADF (Number of Fed Sheets)
by the ADF is displayed.
Number of
Cassette 1 to Cassette 2, From paper The total number of printed pages per
Sheets
feed slot paper source is displayed.
Loaded
DISASSEMBLY/REASSEMBLY
Confidential
Epson WF-7720/7710/7210 Series Revision A
2.1 Overview
This chapter describes procedures for disassembling the main parts/units of WF-7720/7710/7210 Series. Unless
otherwise specified, disassembled parts/units can be reassembled by reversing the disassembly procedure. See
the cautions or tips for disassembly/reassembly described in "2.3 Detailed Disassembly/Reassembly Procedure
for each Part/Unit (p57)".
Read the " Safety Precautions (p3)" before disassembling and reassembling.
When you have to remove units or parts that are not described in this chapter, see the exploded diagrams of SPI
(Service Parts Information).
2.1.1 Tools
Use only specified tools to avoid damaging the printer.
2.1.2 Jigs
Name Q’ty EPSON Part Code
Thickness gauge (1.6mm) 1 Commercially available
Thickness gauge (1.42mm) 1 Commercially available
Thickness gauge (1.52mm) 1 Commercially available
Thickness gauge (1.72mm) 1 Commercially available
Thickness gauge (1.82mm) 1 Commercially available
Teflon tape (thickness: 0.08 mm) 1 Commercially available
Disassembly/Reassembly Overview 41
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Epson WF-7720/7710/7210 Series Revision A
Disassembly/Reassembly Overview 42
Confidential
Epson WF-7720/7710/7210 Series Revision A
Disassembly/Reassembly Overview 43
Confidential
Epson WF-7720/7710/7210 Series Revision A
Disassembly/Reassembly Overview 44
Confidential
Epson WF-7720/7710/7210 Series Revision A
Disassembly/Reassembly Overview 45
Confidential
Epson WF-7720/7710/7210 Series Revision A
Duplex Unit
Maintenance Box
Maintenance Box
Therefore, parts and units are colored and classified into 2 types in the flowchart given in this section.
After checking the functions and differences in the components shown above, see the disassembly procedures.
The example below shows how to see the charts on the following pages.
Reference page
Note "*": The boxes with only part names indicates the removal of such parts. If the names of FFCs or cables are
shown, disconnect the FFCs or cables from their connectors.
START
Pickup Holder Pickup Holder Duplex Unit MSF Stopper Assist Roller Paper Stopper
USB Cover Lower Case 1st 2nd Decoration Plate
Cover
MSF Unit Belt Holder Assy Assy 2nd A
2 6 --- --- 4 2 --- 4 --- 2 (p 50)
(p 60) (p 67) --- (p 60) (p 60) --- (p 71) --- --- (p 60) (p 60) (p 91)
FFC/Cable* 1
A (p 50)
Pickup Roller 1st Pickup Roller 2nd
ADF/Scanner
Unit
--- ---
4
2 --- --- ADF Pad Assy Document Pad MSF Cover ADF Cover Assy B
S7 ---
(p 54) (p 60) (p 91) (p 60) (p 91) --- --- --- --- (p 52)
(p 57)
4 --- 3 2
2 2
S2 --- S2 ---
--- ---
FFC/cable list
Decoration Plate No. FFC/Cable
(p50)
Disconnect the following FFC and cables from the connectors on the Screw type/torque list
Main Board, and release their routing.
FFC/Cable* 2 Symbol Screw Type Torque
• ADF motor cable (CN33)
• ADF PE sensor cable (CN71) S1 C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
6 1kgf·cm
Housing Upper • ADF document sensor cable (CN72)
Assy Holder Panel Tilt
S2 C.B.P-TITE SCREW 3x10 F/ZN-3C
1 • ADF encoder sensor cable (CN73)
S3 C.B.P-TITE SCREW 3x10 F/ZN-3C 8 1kgf·cm
4 • Paper Support Encoder Sensor cable (CN76)
3
2
• ADF plunger cable (CN77) S4 C.B.P-TITE SCREW 3x5 F/ZN-3C 6 1kgf·cm
S2 --- S2 2 • Scanner Motor cable (CN32) S5 C.B.P-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
(p 54) • Scanner FFC (CN70)
(p 66) S6 C.B.P-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
--- • Scanner Open Sensor cable (CN74)
S7 C.B.P-TITE(S-P1) SCREW 3x12 F/ZB-3C 6 1kgf·cm
Disconnect the Duplex Unit Cover Open Sensor cable from the
Panel FFC 2
FFC/Cable* 3 connector (CN60) on the Main Board, and release the routing. S8 C.B.P-TITE(S-P1) SCREW 3x12 F/ZN-3C 6 1kgf·cm
Disconnect the following FFC and cable from the connectors on the S9 C.B.S-TITE SCREW 2.6x6 F/ZN-3C 4 1kgf·cm
6 1kgf·cm
Panel Unit Main Board. S10 C.B.S-TITE SCREW 3x6 F/ZN-3C
• Panel FFC (CN20)
3
• Cover Open Sensor cable (CN53) S11 C.B.S-TITE SCREW 3x6 F/ZN-3C 8 1kgf·cm
2
• Speaker cable (407) S12 C.B.S-TITE(P4) SCREW 3x10 F/ZN-3C 6 1kgf·cm
Housing Front ---
Assy
S2
Specific parts/unit Disconnect the Panel Grounding Wire. S13 C.B.S-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
See"2.2.3.3Printer Mechanism Part (p52)" for disassembly of the Housing Part of WF-7210.
Flowchart 2-1. Disassembly Flowchart of Housing Part (1)
Disassembly/Reassembly 50
Confidential
Epson WF-7720/WF-7710/WF-7210 Series Revision A
2.2.3.2 Housing Part (WF-7210 Series)
START
Pickup Holder Pickup Holder Panel FFC Duplex Unit MSF Stopper Assist Roller
USB Cover Lower Case 1st 2nd Printer Cover
Cover
MSF Unit
Belt Holder Assy D
1 6 --- --- --- 2 --- 4 --- (p 51)
Panel Unit
S2 S10 7 S2 --- 1 1 2 S5 4 2 S5 4 3
3
(p 64) (p 67) --- (p 60) (p 60) --- --- --- --- (p 60)
S19 9
Cover Open
Sensor (p51)
FFC/Cable* 4
D (p 51)
Housing Upper
Assy
Paper Stopper Cover Open
4 Assy 2nd MSF Cover Screw Cover Sensor Cover B
5 2 --- --- --- (p 52)
S2 ---
(p 55)
S18 --- 3 2 2
(p 66) Screw type/torque list
(p 60) (p 91) --- --- ---
Symbol Screw Type Torque
Cover Open Sensor C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
C Cable
S1
Disassembly/Reassembly 51
Confidential
Epson WF-7720/WF-7710/WF-7210 Series Revision A
2.2.3.3 Printer Mechanism Part
WF-7720/WF-7710 Series: (p 50)
C WF-7210 Series: (p 51) B WF-7720/WF-7710 Series: (p 50)
WF-7210 Series: (p 51)
--- (p 53)
Power Supply ---
Main Board Unit Tube Clamp Unit
--- 2
3 --- 2
--- ---
S2 S10 S14 --- 1 S2 S10 ---
(p 71) (p 55)
Head FFC Cover Guide IC
Ink system Assy
1 1
CR Scale (p53)
2
S1 3 ---
CR Driven S1
Pulley Assy (p53) S2 ---
--- ---
(p 61) (p 91)
Head FFC PF Encoder FFC
CIS FFC
CR Guide Frame Lower Case
Assy PF Encoder Gear Cover
(p50)
(w/CR Unit) Sensor
Holder Board
---
6 2
3 Pickup Assy 1st ---
S11 S13 4 S9 ---
(p 62) (p 91)
2
(p 64) 1
(p 63)
---
7
(p 69) (p 71) (p 91) S2 1
(p 55)
(p 61) (p 91)
Printhead Cover
CR Scale Sup- PG Adjustment
Front Frame
port Plate Cam Right Screw type/torque list
---
4 1 1 Symbol Screw Type Torque
---
S1 C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
S11 1 S11 --- S12 1
--- S2 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1kgf·cm
8 1kgf·cm
(p 63) (p 71) (p 91) --- ---
S3 C.B.P-TITE SCREW 3x10 F/ZN-3C
Head FFC
PIS FFC S4 C.B.P-TITE SCREW 3x5 F/ZN-3C 6 1kgf·cm
PG Adjustment S5 C.B.P-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
Cam Left
Star Wheel Assy Printhead S6 C.B.P-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
1
S7 C.B.P-TITE(S-P1) SCREW 3x12 F/ZB-3C 6 1kgf·cm
2 3
S12 1 S8 C.B.P-TITE(S-P1) SCREW 3x12 F/ZN-3C 6 1kgf·cm
S11 3 ---
S1 2 S9 C.B.S-TITE SCREW 2.6x6 F/ZN-3C 4 1kgf·cm
Disconnect the Power Supply Unit cable from the connector (CN501) on S19 C.B.P-TITE SCREW 3x10 F/ZB-3C 6 1kgf·cm
Common parts/unit 6
F G the Main Board, and release the routing.
(p 53) (p 53)
Flowchart 2-3. Disassembly Flowchart of Printer Mechanism Part (1)
Disassembly/Reassembly 52
Confidential
Epson WF-7720/WF-7710/WF-7210 Series Revision A
Release the following FFC and cable from the Relay Board FFC Guide. S11 C.B.S-TITE SCREW 3x6 F/ZN-3C 8 1kgf·cm
7 • Relay Board FFC S12 C.B.S-TITE(P4) SCREW 3x10 F/ZN-3C 6 1kgf·cm
• CR Motor cable
S13 C.B.S-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
Release the routing of following FFC and cables.
S14 C.B.P-TITE SCREW 3x6 F/ZN-3C 6 1kgf·cm
• Relay Board FFC
8 • CR Motor cable S15 C.P SCREW 3x4 F/ZN-3C 6 1kgf·cm
• PE Sensor cable S16 C.P-TITE SCREW 2.5x6 F/ZN-3C 3 0.5kgf·cm
3 0.5kgf·cm
• PF Motor cable S17 C.P-TITE SCREW 3x4 F/ZN-3C
Specific parts/unit Release the routing of following FFC and cables. S18 C.B.S-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
• ASF Motor cable
Common parts/unit
9
• ASF Encoder FFC S19 C.B.P-TITE SCREW 3x10 F/ZB-3C 6 1kgf·cm
• Frame Base 2nd Assy Paper Stopper sensor cable
Flowchart 2-4. Disassembly Flowchart of Printer Mechanism Part (2)
Disassembly/Reassembly 53
Confidential
Epson WF-7720/WF-7710/WF-7210 Series Revision A
1 (p 50) 2 (p 50)
FFC/Cable* 10
LD Shaft
ADF Unit
--- Scanner Unit
---
1 ---
3 Grounding Wire
(p 91) 3
ADF Decoration ADF Decoration ADF Cover
(p 71) Plate Front Plate Rear Right
(p 71) (p 91) Scanner Housing
Extension Spring --- --- --- Upper Assy
2 2 8 10
ADF LD Assy S2 5
(p 57) (p 57) (p 58)
--- (p 59)
ADF Decoration
2 Plate Rear (p54)
Scanner FFC Scanner FFC E-ring
(p 57) (p 71) ADF Cover Cover Combination Gear25.2.9.0553
Right (p54) Combination Gear21.6.10.8
--- Spacer
ADF Cover Assy
(p50)
CIS Module Scanner Rail Strengthen
2 Plate Grounding Spring
--- FFC/Cable* 14
(p 59) (p 66)
ADF Cover ADF Paper
ADF Cover Rear Support Cover 2
Front
3 (p 54) Scanner Motor
Assy
3 3 2 (p 59) (p 66)
2
S2 5 S2 10 S5 ---
Duplex Unit S8 ---
Cover Open (p 58) (p 58) (p 59)
Sensor Assy
(p 66) (p 66) (p 71)
1
ADF Cover FFC/Cable* 11
1
Rear (p54) Screw type/torque list
S5
ADF Paper Symbol Screw Type Torque
--- Support Cover Paper Support
(p54) Encoder Sensor S1 C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
Paper Support
Encoder Sensor 1 S2 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1kgf·cm
Hinge Right
(p54) S3 C.B.P-TITE SCREW 3x10 F/ZN-3C 8 1kgf·cm
(p50) ADF Paper S5 ---
Support Assy S4 C.B.P-TITE SCREW 3x5 F/ZN-3C 6 1kgf·cm
(p54) (p 59) S5 C.B.P-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
Disassembly/Reassembly 54
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Epson WF-7720/WF-7710/WF-7210 Series Revision A
4 (p 50) 6 (p 52)
FFC/Cable* 15
Speaker Cover FAX Unit Assy Grounding Plate Wireless LAN Shield Plate MB
Frame Module Upper
Cover Open 2
--- 1 2 5
Sensor
S10 ---
S5 2 S10 --- --- S10 2
---
---
--- --- --- --- ---
(p 67)
--- 3 2
Housing Front
---
Shield Plate MB
FAX Board FAX FFC Lower
--- ---
---
--- ---
---
--- ---
---
5 (p 51) 7 (p 52)
Shield FAX
Duplex Unit CR Contact Upper Screw type/torque list
Cover Open Sen- Module
sor Assy --- Symbol Screw Type Torque
---
1 --- S1 C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
2
S5 1 S2 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1kgf·cm
---
--- S3 C.B.P-TITE SCREW 3x10 F/ZN-3C 8 1kgf·cm
---
S4 C.B.P-TITE SCREW 3x5 F/ZN-3C 6 1kgf·cm
S5 C.B.P-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
CSIC Terminal S6 C.B.P-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
Housing Upper
S7 C.B.P-TITE(S-P1) SCREW 3x12 F/ZB-3C 6 1kgf·cm
---
--- S8 C.B.P-TITE(S-P1) SCREW 3x12 F/ZN-3C 6 1kgf·cm
2
--- S9 C.B.S-TITE SCREW 2.6x6 F/ZN-3C 4 1kgf·cm
--- S10 C.B.S-TITE SCREW 3x6 F/ZN-3C 6 1kgf·cm
---
S11 C.B.S-TITE SCREW 3x6 F/ZN-3C 8 1kgf·cm
S12 C.B.S-TITE(P4) SCREW 3x10 F/ZN-3C 6 1kgf·cm
Holder Board
S13 C.B.S-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
--- S14 C.B.P-TITE SCREW 3x6 F/ZN-3C 6 1kgf·cm
---
S15 C.P SCREW 3x4 F/ZN-3C 6 1kgf·cm
FFC/cable list S16 C.P-TITE SCREW 2.5x6 F/ZN-3C 3 0.5kgf·cm
---
No. FFC/Cable S17 C.P-TITE SCREW 3x4 F/ZN-3C 3 0.5kgf·cm
Specific parts/unit
S18 C.B.S-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
15 Release the routing of the Cover Open Sensor cable.
Common parts/unit S19 C.B.P-TITE SCREW 3x10 F/ZB-3C 6 1kgf·cm
Disassembly/Reassembly 55
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Epson WF-7720/WF-7710/WF-7210 Series Revision A
(p 71)
1
(p 91)
1
PE Sensor
S2 1
---
(p 61) (p 91)
2
(p 70) (p 71)
Screw type/torque list
Symbol Screw Type Torque
S1 C.B.P-TITE SCREW 2.5x8 F/ZN-3C 4 1kgf·cm
S2 C.B.P-TITE SCREW 3x10 F/ZN-3C 6 1kgf·cm
S3 C.B.P-TITE SCREW 3x10 F/ZN-3C 8 1kgf·cm
S4 C.B.P-TITE SCREW 3x5 F/ZN-3C 6 1kgf·cm
S5 C.B.P-TITE SCREW 3x8 F/ZN-3C 6 1kgf·cm
S6 C.B.P-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
S7 C.B.P-TITE(S-P1) SCREW 3x12 F/ZB-3C 6 1kgf·cm
S8 C.B.P-TITE(S-P1) SCREW 3x12 F/ZN-3C 6 1kgf·cm
S9 C.B.S-TITE SCREW 2.6x6 F/ZN-3C 4 1kgf·cm
S10 C.B.S-TITE SCREW 3x6 F/ZN-3C 6 1kgf·cm
S11 C.B.S-TITE SCREW 3x6 F/ZN-3C 8 1kgf·cm
S12 C.B.S-TITE(P4) SCREW 3x10 F/ZN-3C 6 1kgf·cm
S13 C.B.S-TITE(P4) SCREW 3x8 F/ZN-3C 6 1kgf·cm
S14 C.B.P-TITE SCREW 3x6 F/ZN-3C 6 1kgf·cm
S15 C.P SCREW 3x4 F/ZN-3C 6 1kgf·cm
FFC/cable list S16 C.P-TITE SCREW 2.5x6 F/ZN-3C 3 0.5kgf·cm
Scanner Unit
ADF hinge
When removing the ADF Decoration Plate Front/Rear, release the hooks and ribs beforehand.
ADF LD Assy (WF-7720/7710 Series) Inside of ADF Cover Assy (WF-7720/7710 Series)
Hook
ADF LD Assy
ADF hinges
The ADF hinge spacers are inserted to the hooks on the ADF hinges to prevent the ADF Unit from disengaging from the Scanner Unit by the shocks
caused when the ADF Unit is opened or closed. When the ADF hinge spacers are set in their regular positions, the hooks on the ADF hinges cannot
be released; however, by turning the ADF/Scanner Unit upside down, the ADF hinge spacers move from the regular positions, and then the hooks on Extension Spring 0.99 ADF Cover Assy Cover Lock Release Rear Link
the ADF hinges can be released.
When removing the ADF Unit/Scanner Unit, place it with its bottom up and release the hooks (x3) shown above in advance.
Attach the extension spring 0.99 as shown above.
After installing the ADF LD Assy to the ADF Cover Assy, If the Cover Lock Release Link, the Cover Lock Release Middle
When installing the ADF Unit/Scanner Unit, make sure that the ADF hinge spacers (x2) are inserted at the hooks (x2) on the ADF hinges. install the LD shaft while aligning the shape of its end with that Link or the Cover Lock Release Rear Link comes off when
of the shaft of the ADF LD Assy. removing the ADF LD Assy, attach it back as shown above.
ADF Unit (WF-7720/7710 Series) (1) ADF Unit (WF-7720/7710 Series) (2)
ADF Unit
Bottom
Hook
ADF Cover Right Dowel
1
Hook
ADF Cover Rear
Dowel
10 4 3 2
2 3
4 5
6
9
8 7
Release the hooks (x9) and the dowel in the order shown above, then remove the ADF Cover Rear. Release the hooks (x5) in the order shown above, then remove the ADF Cover Front.
The figures above indicate the hooks and dowels that secure the parts and units. The figures above indicate the hooks and dowels that secure the parts and units.
ADF Paper Support Cover/Paper Support Encoder Sensor/ADF Paper Support Assy Document Pad (WF-7720/7710 Series)
(WF-7720/7710 Series)
Sponge positions on back of Document Pad
ADF Paper Support Assy
ADF Paper Support Cover 438.5 mm
75 mm 168.5 mm 30 mm 127 mm 30 mm
20 mm 26 mm
262 mm
Dowel
Shaft
Paper Support Encoder Sensor 20 mm
C.B.P-TITE SCREW 3x8 F/ZN-3C (6±1 kgf·cm)
75 mm 147.5 mm 30 mm 147.5 mm 30 mm
On the ADF Paper Support Assy for the WF-7720/7710 Series, the Paper Support Encoder Sensor for paper width detection is mounted. Because the
ADF Paper Support Assy is connected with the ADF unit by the Paper Support Encoder Sensor cable, release the routing of the cable following the
disassembly procedure below.
Remove the ADF Paper Support Cover/Paper Support Encoder Sensor/ADF Paper Support Assy as follows.
Standard line
1. Release the dowels (x2) and shafts (x2) on the ADF Paper Support Assy, and turn the assy upside down.
2. Remove the screws (x2) that secure the ADF Paper Support Cover, and remove the ADF Paper Support Cover. Attach double-sided tape on the pieces of sponge on the Document Pad indicated in green in the figure above, and attach the Document Pad to the
3. Remove the screw that secures the Paper Support Encoder Sensor, and disconnect the Paper Support Encoder Sensor cable from the connector on ADF Unit.
the Paper Support Encoder Sensor, then remove the sensor. After attaching the Document Pad, make sure the Document Pad is attached within the standard line shown above and the sponge pieces are not
4. Release the routing of the Paper Support Encoder Sensor cable, then remove the ADF Paper Support Assy. sticking out from the Document Pad.
Scanner Housing Upper Assy (WF-7720/7710 Series) Scanner Carriage (WF-7720/7710 Series) Scanner Motor Assy (WF-7720/7710 Series) Scanner FFC Cover (WF-7720/7710 Series)
Bottom of Scanner Unit Scanner Housing Lower
4 3 Scanner Rail Strengthen Scanner FFC Cover
Back of Scanner Carriage Plate Grounding Spring Hook B
Hole
Cutout
Scanner Motor Plate
USB Cover (WF-7720/7710 Series) Paper Stopper Assy 1st/2nd (1) Paper Stopper Assy 1st/2nd (2) Assist Roller Holder Assy
Common to all Paper Stopper Assy 1st
Compression
Spring 0.9 Secure springs (x4) with dowels. Assist Roller Holder Assy
USB Cover
1 2
Compression
Spring 0.787
Paper Stopper
WF-7720/7210 Series Paper Stopper Assy 2nd
Slider Cassette
1 2
Slider Base
Hook
Assist Roller Assist Roller Holder Assy
C.B.P-TITE SCREW 3X10 F/ZN-3C (6±1 kgf·cm) Cam Slider
Hook
Be careful not to damage the hooks (x7) that secure the USB
C.B.S-TITE SCREW 3x8 F/ZN-3C (6±1kgf·cm) Dowel
Cover.
If any of the parts of the Paper Stopper Assy 1st/2nd comes off
When removing the USB Cover, remove the screws (x2) shown when removing it, be sure to reassemble the Paper Stopper Assy Tighten the screws in the order indicated in the figure above. When removing the Assist Roller Holder Assy, remove the Assist
above and slide the cover in the direction of the arrow to remove it. 1st/2nd as shown above. Roller and then release the hook and dowels (x2) beforehand.
Housing Front Assy (WF-7720/7710 Series) Pickup Holder 1st/2nd, Pickup Roller 1st/2nd
Pickup Holder 1st/ To 0 digit To 130 digit Pickup Holder 2nd/ To 130 digit To 0 digit
Upper Upper
Pickup Roller 1st Pickup Roller 2nd
(Common to all) (WF-7720/7710 Series)
Left Right
Hook Hook
Be careful not to touch the rubber potions on the Pickup Roller 1st/2nd with bare hands.
Stacker Assy Hook
Housing Front Assy Housing Front Assy When removing the Pickup Roller 1st, take care not to drop or lose the parts because its removal should be done in a very narrow space.
C.B.P-TITE SCREW 3x10 F/ZN-3C (6±kgf·cm)
When removing the Pickup Holder 1st/2nd, make sure to release the hooks shown above beforehand.
Remove the Housing Front Assy as follows.
1. Pull out the Stacker Assy taking care not to let it interfere with the Housing Front Assy. When installing the Pickup Roller 1st/2nd, install the roller shafts on them in the order of the shaft on the 130-digit side and the one on the 0 digit
2. Remove the screws (x2) that secure the Housing Front Assy. side.
3. Release the hooks (x2) on the Housing Front Assy, then remove the Housing Front Assy. When installing the Pickup Holder 1st/2nd, make sure the attachment directions of the holders are correct.
Upper
Maintenance
Box Waste Waste Ink Tube
Ink Joint Rib
Slide the Cap Slider in the direction of the arrow, then secure the
Pickup Escape Lever Pickup Driven Shaft Pickup Driven Shaft Pickup Escape Lever Ink System with a screw. C.B.P-TITE SCREW 3x10 F/ZN-3C (6±1 kgf·cm)
C.B.P-TITE SCREW 3x10 F/ZN-3C (6±1 kgf·cm) C.B.P-TITE SCREW 3x10 F/ZN-3C (6±1 kgf·cm) When connecting the Waste Ink Tube to the Maintenance Box Waste Ink Joint, connect it until the edge of the tube touches the root on the joint to
prevent waste ink from leaking.
When removing the Pickup Assy 1st / 2nd, follow the procedure below.
1. Release the Pickup Assy 1st / 2nd from the Pickup Escape Lever. When installing the Ink System Assy, follow the procedure below.
1. Route the Waste Ink Tube under the Main Frame.
2. Remove the screws (x1 each) that secure the Pickup Assy 1st / 2nd.
2. Aligning the dowels (x3) on the Ink System Assy with the holes (x3) on the Frame Base 1st Assy.
3. Pickup Assy 1st: Release the hook of the Spur Gear 32 and remove the Spur Gear 32 from the Pickup Driven Shaft, and then pull out the
shaft from the hole of the Frame Base Assy, and remove the Pickup Assy 1st. 3. Secure the Ink System Assy with screws (x2).
4. Pickup Assy 2nd: Remove the Pickup Driven Shaft from the Spur Gear 16, and remove the Pickup Assy 2nd from the 2nd Bin Base Assy. 4. Connect the joint section of the Waste Ink Tube with the joint of the Maintenance Box Waste Ink Joint, then secure them with the Tube Clamp.
5. Route the Waste Ink Tube through the ribs (x2) on the Frame Base.
CR Scale
Cutout of Main Frame
Protrusion Groove
Install the CR Scale with the black mark section on the top left.
C.B.S-TITE SCREW 3x6 F/ZN-3C (8±1 kgf·cm) Make sure to put the CR Scale through the slit of the CR Encoder.
Gear Cover When attaching the Torsion Spring 7.13, follow the procedure below.
The screws (x4) that secure the Shield Plate Upper (w/ Wireless 1. Attach the Torsion Spring 7.13 to the CR Guide Plate, and hook
Hook LAN Module) are shown above.
When installing the Holder Cam Assy to the Main Frame, insert the the shorter leg of the Torsion Spring 7.13 on the CR Scale.
Release the hooks (x3) shown above before removal. Tighten the screws in the order indicated in the figure above. protrusion of the D/E Lever into the groove of the Holder Cam 2. Hook the longer leg of the Torsion Spring 7.13 to the cutout of
Assy. the Main Frame to complete the Torsion Spring 7.13 attachment.
Bottom of Printhead
Waste ink easily collects around the waste ink pad on the Printhead after printing and around the section A of the CR Unit shown above. When Align the triangle marks.
removing the Printhead, take care not to let the terminal of the disconnected FFC touch the area around the section A. When reassembling the
Printhead, be careful not to let the terminal of the disconnected FFC touch the area around the waste ink pad. Take care in the same way when Because the disassembly/reassembly of the APG Driven Shaft should be done in a very narrow space, take care not to damage the gears of the APG
replacing the Printer Mechanism and transferring the Printhead. If you connect the FFC to the connector with waste ink attached on the terminal,
Driven Shaft or APG Unit by hitting them with the edges of the frame or the like.
the circuit board may be short-circuited. Therefore, if any waste ink is attached on the terminal, make sure to wipe the ink off completely with a
dry cloth or the like. Install the APG Driven Shaft as follows.
After removing the Printhead, place the Printhead with the nozzle surface up so as to prevent the remaining ink in the Printhead from flowing out. 1. Insert the gear of the APG Driven Shaft into the space between the APG Unit and Main Frame Unit.
Tighten the screws in the order indicated in the figure above. 2. Insert the protrusion of the APG Driven Shaft into the hole on the Main Frame Unit.
3. Align the phases of the gear of the APG Driven Shaft and the Spur Gear 32.4 on the APG Unit, then attach the APG Driven Shaft.
Rear CR Unit's bottom CR unit CR Guide Frame Stoppers CR guide frame assy
Paper Guide L Assy
Paper Guide Mid Assy Rail Nozzle plate surface of Printhead
Paper Guide R Assy
3
1 2
4
Paper Guide Mid Assy 130-digit side 0-digit side CR Motor's pinion gear
Hook Guide
Paper Guide ML Assy
To Printer 's front
Paper Guide L/R Assy Paper Guide MR Assy
Sub levers Front Frame CR guide frame assy
If you remove the CR guide frame assy (w/ CR Unit) with the Printhead mounted on the CR Unit, take care not to damage the nozzle plate surface of
Torsion spring 241.9 L the Printhead.
Torsion spring 241.9 R
Extension spring 0.99 Remove the CR guide frame assy (w/ CR Unit) as follows.
1. Move the CR Unit to the end on the 130-digit side, and detach its rail from the guide on the Front Frame.
In this manual, the Paper Guide Mid Assy/Paper Guide ML Assy/Paper Guide MR Assy/Paper Guide L Assy/Paper Guide R Assy are called the 2. Remove the screws (x2) that secure the CR guide frame stoppers (x2), and remove the stoppers.
Paper Guide Upper Assy collectively.
3. Remove the screws (x4) that secure the CR guide frame assy (w/ CR Unit).
When removing the Paper Guide Mid Assy, release the hooks (x2), and then pull it out toward the front of the printer. 4. Disengage the hole on the CR guide frame assy (w/ CR Unit) from the pinion gear of the CR Motor.
5. Hold the CR Unit and the CR guide frame assy, and remove the CR guide frame assy (w/ CR Unit) upward.
Install the Paper Guide Mid Assy/Paper Guide ML Assy/Paper Guide MR Assy/Paper Guide L Assy/Paper Guide R Assy to the positions shown above. Secure the CR guide frame assy (w/ CR Unit) with screws in the order given in the figure above.
Install the Paper Guide L Assy and Paper Guide R Assy with the sub levers inward.
Install the Torsion spring 241.9 L, Torsion spring 241.9 R, and Extension spring 0.99 to the positions shown above.
Front Frame
Rib and Hole 2 1
Section A
3
Bottom of Star Wheel Assy PIS FFC
Main Frame Unit Hole on Paper Guide Front C.B.S-TITE SCREW 3x6 F/ZN-3C (8±1 kgf·cm)
Antistatic Cloth
Standard line When disassembling/reassembling the Star Wheel Assy, take care not to touch the detector on the PIS Sensor.
C.B.S-TITE SCREW 3x6 F/ZN-3C (8±1 kgf·cm)
When applying the Antistatic Cloth (x6), apply them while aligning them with the standard lines. Route the PIS FFC through the hole on the Paper Guide Front.
Align the section A with the outside of the Main Frame Unit as shown above. Align the ribs (x2) on the Star Wheel Assy with the holes (x2) on the Main Frame Unit when reassembling the assy.
Tighten the screws in the order indicated in the figure above. Tighten the screws in the order indicated in the figure above.
4
Left 2 Hook of PF motor plate
6
Extension spring 7.6
1
Hook of Main Frame Unit
Dowel and positioning hole
PF motor plate
C.B.P-TITE SCREW 3x10 F/ZN-3C (6±1 kgf·cm)
C.B.P-TITE(P4) SCREW 3x8 F/ZN-3C (6±1 kgf·cm) C.C SCREW 3x5 F/ZN-3C (8±1 kgf·cm) Hook
7 Frame base 1st
C.B.S-TITE SCREW 3x6 F/ZN-3C (8±1 kgf·cm)
To prevent improper tension applied to the PF Timing Belt, do not hold the PF Motor, PF Tension Plate or PF Motor Plate when tightening the
When handling the MAC address label, take care not to damage or contaminate it. screws of the PF Motor.
When installing the PF Timing Belt, follow the procedure below.
When replacing the Printer Mechanism, remove the MAC address label from the old Printer Mechanism and transfer the label on to the new Printer 1. Loosen the screws (x2) of the PF Motor slightly.
Mechanism.
2. Rotate the PF Motor Plate in the direction of the arrow as far as it will go, and attach the PF Timing Belt in the order of the PF Pulley, EJ Pulley,
Align the positioning holes (x6) on the Main Frame Unit with the dowels (x6) on the Frame base 1st when reassembling the unit. and the pinion gear of the PF Motor.
Align the phases of the APG Unit and APG Driven Shaft. (p 62) 3. Attach the Extension Spring 7.6 in the order of the hook of the PF Tension Plate and the hook of the PF Motor Plate.
Tighten the screws in the order indicated in the figure above. 4. Tighten the screws (x2) in the order shown above to secure the PF Motor Plate.
Frame Base 2nd Assy (WF-7720/7210 Series) PF Encoder Sensor USB Cover (WF-7210 Series)
PF scale
Right Left
USB Cover
7 PF roller
PF Encoder
5 Sensor
PF roller PF scale
6
3
4
1
2
Frame base 1st assy
PF Encoder Sensor Hook
Frame Base 2nd Assy
C.B.P- TITE SCREW 3X10, F/ZN-3C (6±1 kgf·cm)
C.B.P-TITE SCREW 3x10 F/ZN-3C (6±1 kgf·cm) C.B.S-TITE SCREW 2.6x6 F/ZN-3C (4±1 kgf·cm)
Be careful not to damage the hooks (x6) that secure the USB
Install the sensor while taking care not to let it touch the PF Scale.
Cover.
Route the ASF Motor cable, ASF Motor Encoder FFC, Frame Base 2nd Paper Stopper Sensor cable, and grounding wire through the hold on the After installing the PF Encoder Sensor, rotate the PF roller to
Frame Base 1st Assy. rotate the PF Scale once and make sure the PF Encoder Sensor When removing the USB Cover, remove the screw shown above
Tighten the screws in the order indicated in the figure above. is not in contact with the PF scale. and slide the cover in the direction of the arrow to remove it.
Rear
Panel Unit
Housing Upper Assy
Hole A
Scanner FFC (WF-7720/WF-7710 Series) Scanner Motor Assy (WF-7720/WF-7710 Series) Housing Upper Assy
Before Scanner Motor Assy is installed After Scanner Motor Assy is installed
Step3 Connector Step5 Scanner FFC Step1,2 Scanner FFC
Scanner FFC
Scanner Grounding Wire
Wall of Scanner
Housing Lower Duplex Unit Cover Open Sensor cable Main Board
Scanner
Scanner Carriage Motor
CIS Module cable
Rib B Scanner
Double-sided tape Guide Rib Motor
Assy
Hole of Scanner
Hole of Scanner Housing Lower
Housing Lower
Hook Hook
Rib A Rib Rib
Hole of Scanner
Standard line Groove Groove
Housing Lower
Scanner Housing Lower Double-sided
tape When routing Scanner Motor cable and scanner grounding wire, follow
the procedure below.
When routing the Scanner FFC, follow the procedure below. 1. 1. Route the Scanner Grounding Wire through the hooks and ribs, and
1. Fold the Scanner FFC along the fold lines and route the FFC through the rib A and along the standard line so as not to let the FFC touch the wall of the insert it into the hole of the Scanner Housing Lower. Hook
Scanner Housing Lower, and then insert the FFC into the hole of the Scanner Housing Lower. 2. 2. Install the Scanner Motor Assy. (p 59) Rib
2. Secure the Scanner FFC on the position shown above on the Scanner Housing Lower with double-sided tape (x4). Frame Base 1st
3. 3. Route the Scanner Motor cable through the hooks and ribs, and insert it Groove
3. Connect the Scanner FFC to the connector on the CIS Module, and secure the Scanner FFC on the position shown above on the CIS Module with double- into the hole of the Scanner Housing Lower.
sided tape. After inserting the Scanner Motor cable and scanner grounding wire into Route the Duplex Unit Cover Open Sensor cable through the hooks (x2) on
4. Install the CIS Module to the Scanner Carriage. the hole of the Scanner Housing Lower, confirm the Scanner Motor cable the Frame Base 1st and through the ribs (x2) and inside the groove, then
5. Route the Scanner FFC under the rib B (x2) of the Scanner Carriage, and confirm the FFC does not come over the guide ribs (x2) of the Scanner Carriage. is over the scanner grounding wire. connect it on the connector (CN60) on the Main Board.
Inside the USB Cover (ADF Unit/Cables related to Scanner Unit (WF-7720/WF-7710 Series) Housing Front Assy (WF-7720/WF-7710 Series)
Hole A
Main Board Unit
Housing Upper
Route the cables and FFC to the Housing Front Assy as follows.
Panel Grounding Wire
Route it along the shape of Housing Front Assy, then secure it on the Main Board Unit with the screw.
Speaker Cable
Route it along the shape of Housing Front Assy, then connect it to the connector (CN53) on the Main Board Unit.
Space between Housing Cover Open Sensor cable
Upper and Main Board メ イ ン基板 Route it along the shape of Housing Front Assy, then connect it to the connector (CN407) on the Main Board Unit.
Panel FFC
Route it along the rear of the Housing Front Assy and pull it out from the hole, then secure the FFC and the ferrite core to the position shown above with
double-sided tape.
FAX Unit
For the correspondence between the cables, FFCs and the connectors on the Main Board, see "Main Board Unit (2) (p68)".
When routing the Scanner motor cable (CN32), ADF document sensor cable (CN72), ADF encoder sensor cable (CN73), Paper Support Encoder Sensor
cable (CN76), follow the procedure below.
• Insert the cables from the hole A on the Housing Upper and route them through the hook B, rib A (x2), and rib B (x3) on the Frame Base 1st, then route
them inside the rib C and connect them to their connectors on the Main Board.
• Set the ferrite core A of the Scanner Motor cable as shown above.
Route the ADF motor cable (CN33), ADF PE sensor cable (CN71), ADF Plunger cable (CN77), and Scanner Open Sensor cable (CN74) as shown below.
• Insert the cables from the hole A on the Housing Upper and route them through the hook A and the slit on the Frame Base 1st, then connect them to their
connectors on the Main Board.
• Set the ferrite core B of the ADF Motor cable as shown above.
Insert the Grounding Wires (x3) from the hole A on the Housing Upper, and secure them at the position shown above with the screw. Double-sided tape
Route the Scanner FFC as follows.
1. Insert it into the hole B of the Housing Upper, and route under the rib D of the Housing Upper. Secure the ferrite core to the position shown above with double-sided tape.
1. Thread the Scanner FFC through the ferrite core C, and secure the ferrite core C to the position shown above with double-sided tape. Thread the FAX FFC through the ferrite core and route it according to its folds and connect it to the connector (CN5) on the Main Board, then secure it to
the position shown above with double-sided tape.
2. Secure the Scanner FFC on the position shown above with double-side tape, and then connect the FFC to the connector (CN70) on the Main Board.
Put the excess portion of the cables after routing into the space between the Housing Upper and Main Board.
CN31
CN501 Relay Board FFC
Head FFC
Grounding Wire A
Top of Frame Base 2nd Assy: After ASF Motor Assy is installed
Rib
Fig. 2 Hook
Ferrite core
Hook Groove
Rib ASF Encoder FFC ASF Motor Assy Double-sided tape
Double-sided tape
C.B.S-TITE SCREW 3x6 F/ZN-3C (6±1
Route the FFC through the hooks (x4) on the Front Frame. Fig. 3 • Frame Base 2nd Assy Paper
Stopper sensor cable
Insert the ferrite core into the position shown above and secure it with double-sided tape. •ASF Motor cable
Attach the FFC Holder and secure the FFC with the holder. Grounding Wire B
•Grounding Wire B
Route the cables to the Frame Base 2nd Assy as shown below.
1. Pull out the Frame Base 2nd Assy Paper Stopper sensor cable and grounding wire A from the hole on the Frame Base 2nd Assy, and route the cables
through the ribs and hooks on the Frame Base 2nd Assy. (See Fig. 1.)
2. Install the ASF Motor Assy and wrap the ASF Motor cable around the hook on the Frame Base 2nd Assy once, then insert the ferrite core into the position
Frame Base 1st Acetate Tape shown above. (See Fig. 2.)
Frame Base 1st Ferrite core 3. Secure the grounding wire A to the ASF Motor Assy with the screw, and route the grounding wire B through the ribs and hooks on the Frame Base 2nd
Assy. (See Fig. 2.)
4. Secure the ASF Encoder FFC to the position shown above with double-sided tape. (See Fig. 2.)
Rib Rib 5. Route the Frame Base 2nd Assy Paper Stopper sensor cable, ASF Motor cable and grounding wire B through the grooves (x3) and hole on the Frame Base
2nd Assy. (See Fig. 3.)
Route the FFC through the ribs (x4) on the Frame Base 1st and secure it to the Insert the ferrite core into the position shown above, and route the PF Motor 6. Route the ASF Encoder FFC through the ribs (x3) and the groove on the Frame Base 2nd Assy, and secure it to the position shown above with double-sided
position shown above with acetate tape. cable through the ribs (x4) on the Frame Base 1st. tape. (See Fig. 4.)
Main Frame Unit's bottom Frame Base 1st 130-digit side 0-digit side Cover Open Sensor cable
Ferrite core
Double-
sided tape
Main Frame Unit
PE Sensor Cable
Ferrite core Holder
ADJUSTMENT
Confidential
Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
After all required adjustments are completed, use the “Final check pattern print”
function to print all adjustment patterns for final check. If you find a problem with the
printout patterns, carry out the adjustment again.
When replacing the Main Board and the Printer Mechanism at the same time, the
adjustment should be made after performing the initial setting.
The table items and marks used in the “Required Adjustment List” provided on the
following pages have the following meanings.
• “---” indicates that the adjustment is not required.
• The “Mechanism Adjustment” should be performed just after reinstalling or
reassembling the part or unit.
• The “Adjustments using the Adjustment Program” need to be performed after
reassembling the printer completely.
If you have removed or replaced multiple parts, make sure to check the required
adjustments for the all parts. And when multiple adjustments must be carried out, be
sure to carry out them in the order given in the “Priority” row.
Priority 1 2 3
Replace
(EEPROM Read NG)
--- --- ---
Replace
(EEPROM Read NG)
--- --- ---
Priority 1 2 3
Table 3-2. Required Adjustment List 1 (Adjustment using the Adjustment Program)
Adjustment Type Adjustment using the Adjustment Program
Priority 1 2 3 4 5 6 7 8 9 10 11 12
Initialize Setting First dot position / PW adjustment Bi-D adjustment
EEPROM Maintenance PE Detector PTS delay Head angular PF band
Adjustment Item (MAC address Ink charge Head ID input PF/EJ adjustment Cassette Assy Cassette Assy
data copy counter confirmation adjustment PG1 PG2 adjustment adjustment
setting) 1st 2nd *
To copy adjustment To write sale- To fill ink inside the To correct To reset the waste Confirm the PE To correct variations To correct the paper detection positions Correct the impact To correct print start timing in To correct tilt of the To correct variations
values or the like destination-specific new Printhead to characteristic ink counter of the sensor's chattering in paper feed and the mounting positions of the PW offset caused by a bidirectional printing through software Printhead caused at in paper feed
stored on the old settings and the serial make it ready for variation of the Paper Guide Lower after detecting the accuracy to achieve Sensor by software control control the installation accuracy to achieve
Main Board to the number into the Main print after replacing replaced Printhead Porous Pad and end of the paper falls higher print quality difference in the through software higher print quality
new board when the Board after replacing the Printhead by entering its check the counter of within the specified speed of the low control in band printing
Purpose
Main Board needs to it Printhead ID (Head the Maintenance period speed part and
be replaced ID) Box acceleration/
deceleration part of
the CR.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 1st
Replace --- --- --- --- --- --- --- O --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 2nd
Replace --- --- --- --- --- --- --- --- O --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Duplex Unit Cover Assy
Replace --- --- --- --- --- --- O O O --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Duplex Unit
Replace --- --- --- --- --- --- O O O --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Panel Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Part Name
ADF Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
ADF Motor Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Scanner Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Scanner Motor Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace
(EEPROM O --- --- --- --- --- --- --- --- --- --- --- --- ---
Main Board Read OK)
Replace
(EEPROM --- O --- O O --- O O O O O O O O
Read NG)
-2 -1 0 1 2
OK -2 -2
-1 -1 OK OK
0 0 NG
1 1
NG OK NG
2 2
-2 -1 0 1 2
NG
Printout pattern --- --- --- --- --- --- NG
NG
OK OK
-2
-1 NG
0
NG OK NG
1 NG
NG
2 NG
Examine the printout PW Adjustment Examine the printout Examine the printout patterns for each of Band pattern Examine the printout
patterns and enter Examine the misaligned lines printed on patterns for each of the four modes, and enter the value for the Enter the values of patterns and enter
the value for the top, bottom, left, and right of the paper, the four modes, and pattern with no gap and overlap for each the most straight the value for the
pattern with no and enter the number beside the line that is enter the value for mode. lines. pattern with no
overlap and gap exactly 5 mm away from the paper edge the pattern with no Microweave overlap and gap
How to judge --- --- --- --- --- --- between the two for each side. gap and overlap for pattern between the two
rectangles. 1st dot adjustment each mode. Enter the value for rectangles.
Examine the lines on the left side of paper, the group of which
and enter the number beside the line that the gaps between the
overlaps with the horizontal line. two color bars are
the smallest.
Adjustment program O O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- Ruler --- --- --- ---
Note "*":Only 1st dot position adjustment
Adjustment Required Adjustments 75
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Table 3-2. Required Adjustment List 1 (Adjustment using the Adjustment Program)
Adjustment Type Adjustment using the Adjustment Program
Priority 1 2 3 4 5 6 7 8 9 10 11 12
Initialize Setting First dot position / PW adjustment Bi-D adjustment
EEPROM Maintenance PE Detector PTS delay Head angular PF band
Adjustment Item (MAC address Ink charge Head ID input PF/EJ adjustment Cassette Assy Cassette Assy
data copy counter confirmation adjustment PG1 PG2 adjustment adjustment
setting) 1st 2nd *
To copy adjustment To write sale- To fill ink inside the To correct To reset the waste Confirm the PE To correct variations To correct the paper detection positions Correct the impact To correct print start timing in To correct tilt of the To correct variations
values or the like destination-specific new Printhead to characteristic ink counter of the sensor's chattering in paper feed and the mounting positions of the PW offset caused by a bidirectional printing through software Printhead caused at in paper feed
stored on the old settings and the serial make it ready for variation of the Paper Guide Lower after detecting the accuracy to achieve Sensor by software control control the installation accuracy to achieve
Main Board to the number into the Main print after replacing replaced Printhead Porous Pad and end of the paper falls higher print quality difference in the through software higher print quality
new board when the Board after replacing the Printhead by entering its check the counter of within the specified speed of the low control in band printing
Purpose
Main Board needs to it Printhead ID (Head the Maintenance period speed part and
be replaced ID) Box acceleration/
deceleration part of
the CR.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PS Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- O O O ---
Printhead
Replace --- --- O O --- --- O O O O O O O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Driven Pulley Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Paper Guide Upper Assy
Replace --- --- --- --- --- --- O --- --- --- O O O O
CR Guide Frame Assy Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
(w/CR Unit) Replace --- --- --- --- --- --- --- O O --- O O O ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Front Frame
Part Name
Replace --- --- --- --- --- --- --- O --- --- O O O ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Star Wheel Assy
Replace --- --- --- --- --- --- O --- --- --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Frame Base 2nd Assy
Replace --- --- --- --- --- --- O --- O --- --- --- O ---
Remove --- --- --- --- --- O --- O O --- --- --- --- ---
Main Frame Unit
Replace --- --- --- --- --- O O O O O O O O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PF Motor
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PE Lever Assy
Replace --- --- --- --- --- O --- --- --- --- --- --- --- ---
-2 -1 0 1 2
OK -2 -2
-1 -1 OK OK
0 0 NG
1 1
NG OK NG
2 2
-2 -1 0 1 2
NG
Printout pattern --- --- --- --- --- --- NG
NG
OK OK
-2
-1 NG
0
NG OK NG
1 NG
NG
2 NG
Examine the printout PW Adjustment Examine the printout Examine the printout patterns for each of Band pattern Examine the printout
patterns and enter Examine the misaligned lines printed on patterns for each of the four modes, and enter the value for the Enter the values of patterns and enter
the value for the top, bottom, left, and right of the paper, the four modes, and pattern with no gap and overlap for each the most straight the value for the
pattern with no and enter the number beside the line that is enter the value for mode. lines. pattern with no
overlap and gap exactly 5 mm away from the paper edge the pattern with no Microweave overlap and gap
How to judge --- --- --- --- --- --- between the two for each side. gap and overlap for pattern between the two
rectangles. 1st dot adjustment each mode. Enter the value for rectangles.
Examine the lines on the left side of paper, the group of which
and enter the number beside the line that the gaps between the
overlaps with the horizontal line. two color bars are
the smallest.
Adjustment program O O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- Ruler --- --- --- ---
Note "*":Only 1st dot position adjustment
Adjustment Required Adjustments 76
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Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Table 3-2. Required Adjustment List 1 (Adjustment using the Adjustment Program)
Adjustment Type Adjustment using the Adjustment Program
Priority 1 2 3 4 5 6 7 8 9 10 11 12
Initialize Setting First dot position / PW adjustment Bi-D adjustment
EEPROM Maintenance PE Detector PTS delay Head angular PF band
Adjustment Item (MAC address Ink charge Head ID input PF/EJ adjustment Cassette Assy Cassette Assy
data copy counter confirmation adjustment PG1 PG2 adjustment adjustment
setting) 1st 2nd *
To copy adjustment To write sale- To fill ink inside the To correct To reset the waste Confirm the PE To correct variations To correct the paper detection positions Correct the impact To correct print start timing in To correct tilt of the To correct variations
values or the like destination-specific new Printhead to characteristic ink counter of the sensor's chattering in paper feed and the mounting positions of the PW offset caused by a bidirectional printing through software Printhead caused at in paper feed
stored on the old settings and the serial make it ready for variation of the Paper Guide Lower after detecting the accuracy to achieve Sensor by software control control the installation accuracy to achieve
Main Board to the number into the Main print after replacing replaced Printhead Porous Pad and end of the paper falls higher print quality difference in the through software higher print quality
new board when the Board after replacing the Printhead by entering its check the counter of within the specified speed of the low control in band printing
Purpose
Main Board needs to it Printhead ID (Head the Maintenance period speed part and
be replaced ID) Box acceleration/
deceleration part of
the CR.
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PE Sensor
Replace --- --- --- --- --- O --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Part Name
-2 -1 0 1 2
OK -2 -2
-1 -1 OK OK
0 0 NG
1 1
NG OK NG
2 2
-2 -1 0 1 2
NG
Printout pattern --- --- --- --- --- --- NG
NG
OK OK
-2
-1 NG
0
NG OK NG
1 NG
NG
2 NG
Examine the printout PW Adjustment Examine the printout Examine the printout patterns for each of Band pattern Examine the printout
patterns and enter Examine the misaligned lines printed on patterns for each of the four modes, and enter the value for the Enter the values of patterns and enter
the value for the top, bottom, left, and right of the paper, the four modes, and pattern with no gap and overlap for each the most straight the value for the
pattern with no and enter the number beside the line that is enter the value for mode. lines. pattern with no
overlap and gap exactly 5 mm away from the paper edge the pattern with no Microweave overlap and gap
How to judge --- --- --- --- --- --- between the two for each side. gap and overlap for pattern between the two
rectangles. 1st dot adjustment each mode. Enter the value for rectangles.
Examine the lines on the left side of paper, the group of which
and enter the number beside the line that the gaps between the
overlaps with the horizontal line. two color bars are
the smallest.
Adjustment program O O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- Ruler --- --- --- ---
Note "*":Only 1st dot position adjustment
Table 3-3. Required Adjustment List 2 (Adjustment using the Adjustment Program)
Adjustment Type Adjustment using the Adjustment Program
Priority 13 14 15 16 17 18 19 20 21 22 23 24
Paper skew PW Detector light CR motor heat PF motor heat ASF motor heat Scanner motor heat ADF motor heat Touch panel
Adjustment Item PE adjustment PF deterioration offset PIS board check NFC card check*2
adjustment quantity adjustment protection control protection control protection control*1 protection control*2 protection control*2 confirmation*2
To correct the paper To align print start To reset the counter To correct the light To measure and correct the electrical variation of each motor and the power supply board. (For Scanner motor and ADF motor, re- Check that optical touch To check the light Check that data is being
detection positions and position at 0-digit side according to the replaced quantity variations measurement preparation) panel LED levels are correction value (Duty) to correctly written to the
the mounting positions of with that at 80-digit side parts depending on the factor check the time to replace
Purpose the PE Sensor by in bidirectional band such as sensor within standards. the PIS NFC Board.
software control printing, timing of firing characteristics or
ink droplet is adjusted installation posture
through software control
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 1st
Replace O --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Cassette Assy 2nd
Replace --- --- --- --- --- --- --- --- --- --- --- ---
Duplex Unit Cover Remove --- --- --- --- --- --- --- --- --- --- --- ---
Assy Replace O --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Duplex Unit
Replace O --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Panel Unit
Replace --- --- --- --- --- --- --- --- --- O --- O
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Part Name
ADF Unit
Replace --- --- --- --- --- --- --- --- O --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
ADF Motor Unit
Replace --- --- --- --- --- --- --- --- O --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Scanner Unit
Replace --- --- --- --- --- --- --- O --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Scanner Motor Assy
Replace --- --- --- --- --- --- --- O --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Replace
(EEPROM --- --- --- --- --- --- --- --- --- --- --- ---
Main Board Read OK)
Replace
(EEPROM O O O O O O O O O --- O O
Read NG)
Printout pattern --- --- --- --- --- --- --- --- --- --- ---
NG OK NG
Adjustment program O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- --- --- --- --- ---
Note "*1": WF-7720/7210 Series only
"*2": WF-7720/7710 Series only
Remove --- --- --- --- --- --- --- --- --- --- --- ---
Frame Base 2nd Assy
Replace O --- --- --- --- --- O --- --- --- --- ---
Remove O --- --- --- --- --- --- --- --- --- --- ---
Main Frame Unit
Replace O O O O O O --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
PF Motor
Replace --- --- --- --- --- O --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor
Replace --- --- --- --- O --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
PE Lever Assy
Replace O --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
PE Sensor
Replace O --- --- --- --- --- --- --- --- --- --- ---
Paper Guide Lower Remove --- --- --- --- --- --- --- --- --- --- --- ---
Porous Pad Replace --- --- --- --- --- --- --- --- --- --- --- ---
Remove --- --- --- --- --- --- --- --- --- --- --- ---
APG Unit
Replace --- --- --- --- --- --- --- --- --- --- --- ---
Printout pattern --- --- --- --- --- --- --- --- --- --- ---
NG OK NG
Adjustment program O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- --- --- --- --- ---
Note "*1": WF-7720/7210 Series only
"*2": WF-7720/7710 Series only
Printout pattern --- --- --- --- --- --- --- --- --- --- ---
NG OK NG
Adjustment program O O O O O O O O O O O O
Tool --- --- --- --- --- --- --- --- --- --- --- ---
Note "*1": WF-7720/7210 Series only
"*2": WF-7720/7710 Series only
When PF/CR Timing Belt tension measurement, make sure of the following.
Bring the microphone of the sonic tension gauge within 5 mm from the PF Timing Belt
but do not let it touch the belt.
Flip the PF Timing Belt as weak as the sonic tension gauge can measure it.
Be careful not to damage the PF Timing belt when flipping it with the plastic tweezers.
If you have correctly reassembled the Printer Mechanism, the tension of the PF Timing
Belt falls within the expected range.If the result of measurement of the PF Timing Belt
tension explained in this section is out of standard, readjust the tension as instructed
below.
The standard tension range of the PF Timing Belt: 15 ± 2 N
Measurement procedure
Tension: lower
Tension: higher
PF Motor Plate
This printer is designed so that the each tension of the CR Timing Belt fall within the
expected range if you correctly reassemble the unit. However, deformation of any related
part(s) can cause improper tension of the belt. In such case, replace the unit with a new/
refurbished one.
The standard tension range of the CR Timing Belt: 13 ± 2 N
1. Move the CR Unit back and forth between the 0-digit side and 130-digit side three times.
2. Move the CR Unit to the position on the left of the Ink System on the 0-digit side shown in Figure 3-2.
3. Set the following parameters to the sonic tension gauge:
Weight: 9.9 g/m
Width: 3.25 mm
Span: 460 mm
4. Bring the microphone of the sonic tension meter close to the position shown in Figure 3-2.
5. Press the “MEASURE” button of the sonic tension meter and flip the upper of the CR Timing Belt with
plastic tweezers and measure the tension of the belt.
Within the standard range: CR Timing Belt tension measurement is complete.
Out of the standard range: go to Step 6.
6. Measure the belt tension twice in the same way as described in Step 5.
Within the standard range two times in a row
CR Timing Belt tension check is complete.
Either of the results is out of the standard range
Any of the related parts may be deformed. Replace the Printer Mechanism, and then perform the CR Timing Belt
tension Check again.
Within 5 mm
3.2.2 PG Adjustment
This section describes the procedure for the platen gap (PG) adjustment.
Tools
Thickness gauge for PG adjustment
1.6 mm
Thickness gauge for checking the Platen Gap
1.52 mm, 1.72 mm, 1.42 mm, 1.82 mm
Teflon tape
Commercial item (thickness: 0.08 mm)
START
No
Is PG within standard?
Yes
PG adjustment is finished.
3.2.2.2 Preparation
This section describes how and what to prepare for the preparation before starting the PG adjustment.
Modification of the thickness gauges
The Printhead of this printer has an integral structure of the Printhead Cover and
Printhead nozzle surface. Therefore, if the thickness gauge touches the nozzle surface in
the same way as performed in the traditional procedure, the nozzle surface may be
damaged. When performing the PG Adjustment or checking the platen gap, make sure
to apply Teflon tape (thickness: 0.08 mm) on all the thickness gauges used for the
adjustment or check in advance.
Use commercially available Teflon tape of 0.08 mm in thickness.
When applying Teflon tape on the thickness gauges, make sure no bubbles or foreign
material remain under the tape.
Teflon tape
Thickness gauge
3. Fold the excess portions of Teflon tape along the edges of the thickness gauge, and trim the portions at about
the center in the thickness direction of the sides.
thickness gauge
Thickness gauge
After trimming
Fold the tape at the edges and trim it at the center in the thickness direction.
Teflon tape
Thickness gauge
Make sure to wear the heavy glove to prevent the cut the hand when the Teflon tape is
cut.
4. Make sure any tears or burrs on the applied Teflon tape, then the modification of thickness gauges is complete.
OK NG
CR Unit
CR Unit Lever of APG transmission slider
OK APG Lever
NG
CR Guide Frame
To - To +
Rib PG: Max. PG: Min. Rib
1. Loosen the screws (x4) on the CR Guide Frame and the screws (x2) on the PG adjustment cams (L/R) on
both sides of the printer. (See " CR Guide Frame Assy (w/CR Unit) (p63)", Figure 3-9.)
2. Move the CR Unit in the middle of the printer, then place the 1.6 mm thickness gauge with Teflon tape
applied at the position A shown in Figure 3-9.
B A
Thickness gauge
1. Move the CR Unit in the middle of the printer, then place the 1.6 mm thickness gauge with Teflon tape
applied at the position B shown in Figure 3-9.
2. Move the CR Unit to the thickness gauge and check if the CR Unit touches the gauge.
3. If the CR Unit touches the gauge, adjust the PG as follows. If not, go to the next step.
1. Bring the CR Unit back to the middle of the printer, and increment the PG adjustment cam on the 130-digit
side by one notch. (See Figure 3-8.)
2. Move the CR Unit to the thickness gauge and check if the CR Unit touches the gauge.
• When the CR Unit does not touch the thickness gauge
Tighten the screw on the PG adjustment cam on the 130-digit side. Then confirm the PG on the 0-digit side is
appropriate by performing " Adjustment of the 0-digit side (p88)" again, then go to "3.2.2.4 Checking the
Platen Gap (p90)".
• When the CR Unit touches the thickness gauge
Go back to Step 3-1 and try again.
4. If the CR Unit does not touch the thickness gauge, adjust the PG as follows.
1. Bring the CR Unit back to the middle of the printer, and increment the PG adjustment cam on the 130-digit
side by one notch. (See Figure 3-8.)
2. Move the CR Unit to the thickness gauge and check if the CR Unit touches the gauge.
• When the CR Unit touches the thickness gauge
Increment the PG adjustment cam on the 130-digit side by one notch and tighten the screw on the PG
adjustment cam to secure it. Then confirm the PG on the 0-digit side is appropriate by performing "
Adjustment of the 0-digit side (p88)" again, then go to "3.2.2.4 Checking the Platen Gap (p90)".
• When the CR Unit does not touch the thickness gauge
Go back to Step 4-1 and try again.
1 0-digit side: Position A shown in Figure 3-9. 1.52 mm 1.72 mm Actual thickness after
Teflon tape is applied is
2 130-digit side: Position B shown in Figure 3-9.
the values on the left plus
3 In the middle: Position B shown in Figure 3-9. 1.42 mm 1.82 mm 0.08 mm in thickness.
MAINTENANCE
Confidential
Epson WF-7720/7710/7210 series Revision A
4.1 Cleaning
4.1.1 Cleaning the CR Unit
In this product, ink may be attached on the CR Unit by structure of Printhead and CR Unit.
So, head short circuit may arise due to ink attachment on the terminal of the head FFC when replacing the
printhead.
This cleaning should be carried out only when replacing the printhead.
When installing the Printhead, make sure the Head FFC is not contaminated with ink
beforehand.
Tool
Cotton swab or soft dry dust-free cloth
Cleaning procedure
1. After pulling out the head FFC while holding the printhead from the carriage, confirm the ink attachment on
the CR Unit.
2. If ink attached on the CR Unit, wipe it off with a cotton swab (or a soft dry dust-free cloth).
Maintenance Cleaning 92
Confidential
Epson WF-7720/7710/7210 series Revision A
Do not use alcohol for cleaning the transparent parts. Doing so may cause them to get
cloudy.
When wiping paper dust off the Pickup Roller/Middle Roller, be careful not to rub
against the surface asperity.
To minimize the effect on the parts, use diluted alcohol such as 70% diluted ether.
After using alcohol for cleaning, make sure to wipe the part off with a soft dry dust-free
cloth to remove alcohol traces fully.
Maintenance Cleaning 93
Confidential
Epson WF-7720/7710/7210 series Revision A
4.2 Lubrication
The type and amount of the grease used to lubricate the printer parts are determined based on the results of the
internal evaluations. Therefore, refer to "4.3 Lubrication Points and Instructions (p95)" for the repairing
procedures below, and apply the specified type and amount of the grease to the specified part of the printer
mechanism.
Grease
Type Name EPSON Part Code Supplier
Grease G-26 1080614 EPSON
Grease G-45 1033657 EPSON
Grease G-71 1480682 EPSON
Grease G-72 1409258 EPSON
Grease G-74 1409257 EPSON
Tools
Name Availability EPSON Part Code
Injector O* ---
Brush O* ---
Flux dispenser O* 1049533
Note *: Use tools whose specifications are specified in.
Maintenance Lubrication 94
Confidential
Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
Figure 4-1. Lubrication of the LD Shaft Figure 4-2. Lubrication of the Scanner Unit
Figure 4-3. Lubrication of the Paper Stopper Assy Figure 4-4. Lubrication of the Driven Pulley / Driven Pulley Holder
Application Point
Figure 4-5. Lubrication of the PF Roller Grounding Spring / EJ Roller Grounding Spring Figure 4-6. Lubrication of the PF Roller
<Part supply as ASP> <Part supply as ASP> <Part supply as ASP> <Part supply as ASP>
Cap Slider Supplied as the Ink system Supplied as the Ink system Supplied as the Ink system Supplied as the Ink system
Assy Assy Assy Assy
<Lubrication status when <Lubrication status when <Lubrication status when <Lubrication status when
supplied as ASP> supplied as ASP> supplied as ASP> supplied as ASP>
Lubricated Lubricated Cam Slider Lubricated Lubricated
<Lubrication Point> <Lubrication Point> <Lubrication Point> <Lubrication Point>
Contact surface of the Cap 1. Grooves (x2) on the Hooks (x4) on the Cam Shaft of the Gear Cover
Slider (x4) Valve Cam Valve Cam Slider Gear Cover
<Type>
<Type> 2. Contact surfaces (x2) <Type> G-71
between the Ink System
G-74 G-71
Assy and Valve Cam <Application Amount>
<Application Amount> <Application Amount> Appropriate amount
<Type>
1 mm x 15 mm 1 mm x 1 mm
G-74 <Remarks>
<Remarks> <Remarks> Apply with injector and
<Application Amount>
Cap Slider Apply with brush. Apply with injector. spread all over the shaft.
1. Appropriate amount
Stir G-74 before use.
(3mm x 15 mm)
2.Appropriate amount
(2mm x 65mm)
1. Application Point
2. Application Point <Remarks>
Apply with Flux Application Point
Dispenser. Application Point
Keep lubricant within
the application area
shown in the figure.
Application Point Stir G-74 before use.
Figure 4-7. Lubrication of the Ink system Assy (1) Figure 4-8. Lubrication of the Ink system Assy (2) Figure 4-9. Lubrication of the Ink system Assy (3) Figure 4-10. Lubrication of the Ink system Assy (4)
Figure 4-11. Lubrication of the CR Guide Frame / Front Frame Figure 4-12. Lubrication of the Main Frame Figure 4-13. Lubrication of the Pickup Assy 1st / Pickup Assy 2nd
1. Application Point
2. Application Point
3. Application Point
Confidential
Epson WF-7720 / WF-7710 / WF-7210 Series Revision A
PF Motor CN31
CN34 ASF Motor
ADF Unit
ADF Encoder Sensor CN73 CN35 APG Motor
Main Board
ADF plunger CN77
CN54 ASF Encoder Sensor
ADF PE Sensor CN71
Scanner Unit
CN45 PIS Sensor
Scanner Open Sensor CN74
CN501 CN9
CIS Module CN70
PS Board J220
Wireless LAN Module
AC in
Housing upper