Service Manual: Confidential

Service Manual
Color Inkjet Printer

EPSON
ET-M3140/M3140 Series,
ET-M3180/M3180/ST-M3000 Series,
ET-M1180/M1180/ST-M1000 Series,
Confidential
SEMF18-007
Notice
 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
 The contents of this manual are subject to change without notice.
 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
EPSON disclaims any and all rights in those marks.
Copyright © 2018 SEIKO EPSON CORPORATION. 

P  CS Quality Assurance Department
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some
electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson; 
introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving motors which generates counter electromotive force such as when
rotating the PF Roller or when moving the CR Unit. There is a risk to damage the Main Board if the FFC is short-circuited with the capacitors on the Main Board electrically
charged, therefore, after the power turns off or after motors are driven, leave the printer untouched for approximately 30 seconds to discharge the capacitors before starting
disassembly/ reassembly.
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6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or cables.
 When handling FFC, take care not to let the terminal section of FFC touch metal parts.
 When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid slant insertion.
7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.
8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several times. Doing so may cause ink to leak from the product because it
may take some time for the waste ink pads to completely absorb ink wasted due to the ink charge.
9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a
doctor immediately.
10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.
11. Use only recommended tools for disassembling, assembling or adjusting the printer.
12. Observe the specified torque when tightening screws.
13. Be extremely careful not to scratch or contaminate the following parts.
 Nozzle plate of the printhead
 CR Scale
 PF Scale
 Coated surface of the PF Roller
 Gears
 Rollers
 LCD
 Scanner Sensor
 Exterior parts
14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the printer function.
15. Apply the specified amount of grease described in this manual.
16. Make the specified adjustments when you disassemble the printer.
17. When cleaning this product, follow the procedure described in this manual.
18. When transporting this product after filling the ink in the printhead, pack the printer without removing the adapters in order to prevent the printhead from drying out.
19. Make sure to install antivirus software in the computers used for the service support activities.
20. Keep the virus pattern file of antivirus software up-to-date.
21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which secure the parts or FFC is not enough, replace the tape with new one
and attach it correctly to the specified points where the parts or FFC should be secured.
22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to the corresponding attachment positions on the new one referring
to the labels on the returned product.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the
product.
CHAPTER 1. OPERATING PRINCIPLES

Describes the electrical and mechanical basic operating principles of the product.
CHAPTER 2. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3. DISASSEMBLY/ASSEMBLY
Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the standard operation time for servicing the
product.
CHAPTER 4. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 5. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 6. APPENDIX
Provides the following additional information for reference:
• Connector Diagram
• Protection for Transportation
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Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.
For Chapter 3 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional information for disassembly/reassembly. For the details
on those symbols, see "3.3 Disassembly/Reassembly Procedures (p87) ".
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Revision Status
Revision Date of Issue Description
A August 24, 2018 First release
Revised Contents
 All chapters
 Descriptions about ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series, ET-M1140/M1140
Series, ET-M1180/M1180/ST-M1000 Series have been added.
 Chapter 1
 Made change in “1.1.5 List of Motor and Sensor (p17)”.
• “ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series” (p17) has been added.
 Made change in “1.2 Scanner/ADF Overview (except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/
ST-M1000 Series) (p20)”.
• “1.2.2 ADF Mechanism (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series only) (p20)”
has been added.
 Chapter 2
 Made change in “2.1.1 Troubleshooting Workflow (p37)”.
• The screen images have changed.
B November 6, 2018
 Made change in “2.3 Fatal Error Code List (p44)”.
• The connector number for ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180 Series and ET-M1140/M1140
Series, ET-M1180/M1180 Series have been added in the table in “2.3.2.1 ADF/Scanner (p45)”.
 Made change in “2.4 Service Support Mode (p61)”.
• “2.4.1 Touch Panel Model (p62)” has been added.
 Chapter 3
 Made change in “3.1.3 Locations of the Parts/Units (p71)”.
• “ ET-M3140/M3140 Series, ET-3170/M3170Series, ET-M3180/M3180/ST-M3000 Series (p71)” has been added.
• “ ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series (p73)” has been added.
 Made change in “3.1.4 Standard Operation Time for Servicing the Product (p74)”.
• “ET-M3140/M3140 Series, ET-3170/M3170Series, ET-M3180/M3180/ST-M3000 Series” (p74) has been added.
 Made change in “3.2 Common Cautions on Disassembly/Reassembly (p85)”.
• The information for ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180 Series and ET-M1140/M1140 Series,
ET-M1180/M1180 Series has been added in the table.
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 Made change in “3.3 Disassembly/Reassembly Procedures (p87)”.
• Check Point has been added in “3.3.1 Parts/Components Need to be Removed Before Disassembly/Reassembly (p87)”.
• The information for ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180 Series and ET-M1140/M1140
Series, ET-M1180/M1180 Series has been added in “Table 3-6. Function List (p88)”.
• The information for ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180 Series and ET-M1140/M1140
Series, ET-M1180/M1180 Series has been added in the flowchart.
• “3.3.4.4 ADF/SCN Unit/SCN Unit Assy (except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-
M1000 Series) (p100)” has been added.
• “3.3.4.6 Panel Board (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) (p104)” has
been added.
• “3.3.4.9 Housing Top Assy (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) (p109)”
has been added.
• Check Point has been added in “3.3.4.10 Main Board (p111)”.
 Made change in “3.4 Detailed Disassembly/Reassembly Procedure for each Part/Unit (p124)”.
• “ ADF Unit (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p126)” has been added.
• “ SCN Unit Assy (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p126)” has been
added.
B November 6, 2018
 Made change in “3.5 Routing FFCs/cables (p127)”.
• “ SCN FFC (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p129)” has been added.
• “ Panel FFC (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p130)” has been
added.
• “ Panel FFC (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) (p130)” has been
added.
• “ ADF PE Sensor Cable (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p131)” has
been added.
• “ Fax Box (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) (p131)” has been added.
 Chapter 4
 Made change in “4.1 Required Adjustments (p133)”.
• Table notes have been added in “Table 4-1. Adjustment Correspondence Table (p134)”.
 Made change in “4.2 Adjustment Program (p136)”.
• Table notes have been added in tables.
 Made change in “4.3 Mechanism Adjustment / Check (p147)”.
• “4.3.2 Touch Panel Adjustment (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series only)
(p150)” has been added.
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 Chapter 6
 Made change in “6.1 Connector Diagram (p159)”.
 Made change in “6.3 Protection for Transportation (p161)”.
• “6.3.2 Securing the Cover Top (p162)” has been added.
B November 6, 2018 • “6.3.4 Securing the ADF/SCN Unit (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series
only) (p163)” has been added.
• “6.3.5 Securing the ADF Document Support Cover (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-
M3000 Series only) (p164)” has been added.
• “6.3.9 Securing the Duplex Unit (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series only)
• “6.3.10 Securing the Stopper (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series only)
Revised Contents
 All chapters
 Descriptions about ET-M2170/M2170 Series, ET-M1170/M1170 Series, ST-M3000, ST-M1000 have been added.
C March 7, 2019  Chapter 3
 Made change in “3.3 Disassembly/Reassembly Procedures (p87)”.
• The information for ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180 Series and ET-M1140/M1140 Series,
ET-M1180/M1180 Series has been added in “Table 3-6. Function List (p88)”.
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EPSON ET-M3140, ET-M3170, ET-M3180/ST-M3000, ET-M2140, ET-M2170, ET-M1140, ET-M1170, ET-M1180/ST-M1000 Series Revision C
Contents
Chapter 1 Operating Principles 2.1.1.3 Workflow for Errors when Printing Starts ......................................... 42
2.2 Power-On Sequence ........................................................................................... 43
1.1 Printer Mechanism Overview ............................................................................. 13
1.1.1 Print Head .................................................................................................. 13 2.3 Fatal Error Code List .......................................................................................... 44
1.1.2 Carriage (CR) Mechanism ......................................................................... 14 2.3.1 Displaying the Fatal Error Code ................................................................ 44
1.1.3 Paper Loading/Feed Mechanism ............................................................... 15 2.3.2 Fatal Error Code ........................................................................................ 44
1.1.4 Ink System Mechanism .............................................................................. 16 2.3.2.1 ADF/Scanner ...................................................................................... 45
1.1.5 List of Motor and Sensor ........................................................................... 17 2.3.2.2 Printer (CR) ........................................................................................ 53
2.3.2.3 Printer (PF) ......................................................................................... 56
1.2 Scanner/ADF Overview (except for ET-M1140/M1140 Series, ET-M1170/M1170
2.3.2.4 Printer (PW/PE Sensor) ...................................................................... 58
Series, ET-M1180/M1180/ST-M1000 Series) ......................................................... 20
2.3.2.5 Printer (Power) ................................................................................... 58
1.2.1 Scanner Mechanism ................................................................................... 20
2.3.2.6 Printer (Head/CSIC) ........................................................................... 59
1.2.2 ADF Mechanism (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-
2.3.2.7 Printer (Others) ................................................................................... 60
M3180/M3180/ST-M3000 Series only) ................................................... 20
2.3.2.8 System Error ....................................................................................... 60
1.3 Paper Loading/Feed Mechanism ........................................................................ 23
2.4 Service Support Mode ........................................................................................ 61
1.3.1 Overview .................................................................................................... 23
2.4.1 Touch Panel Model .................................................................................... 62
1.3.1.1 Paper Feed Path .................................................................................. 23
2.4.2 LCD Model ................................................................................................ 63
1.3.1.2 Paper Ejecting Path ............................................................................ 25
2.4.3 Status Sheet Information ........................................................................... 65
1.3.2 Operation Principle .................................................................................... 26
1.3.2.1 Drive Path ........................................................................................... 26
1.4 Ink System Mechanism ...................................................................................... 30
Chapter 3 Disassembly/Assembly
1.4.1 Overview .................................................................................................... 30 3.1 Overview ............................................................................................................ 70
1.4.1.1 Mechanical Configuration .................................................................. 30 3.1.1 Tools .......................................................................................................... 70
1.4.1.2 Cleaning .............................................................................................. 31 3.1.2 Jigs ............................................................................................................. 70
1.4.1.3 Controlling Waste Ink ........................................................................ 31 3.1.3 Locations of the Parts/Units ...................................................................... 71
1.4.2 Operating Principles .................................................................................. 32 3.1.4 Standard Operation Time for Servicing the Product ................................. 74
1.4.2.1 Drive Path ........................................................................................... 32 3.1.5 Checks and Precautions before Disassembling ......................................... 81
1.4.2.2 Operation of Each Mechanism ........................................................... 33 3.1.5.1 Factors which Affect the Print Quality .............................................. 81
3.1.5.2 Minimizing Ink Leakage during Disassembly for Your Safety ......... 82
Chapter 2 Troubleshooting 3.1.5.3 Ink Discharging Procedure ................................................................. 84
3.2 Common Cautions on Disassembly/Reassembly ............................................... 85
2.1 Troubleshooting .................................................................................................. 37
2.1.1 Troubleshooting Workflow ....................................................................... 37 3.3 Disassembly/Reassembly Procedures ................................................................ 87
2.1.1.1 Workflow when the Power is ON (Printer) ........................................ 38 3.3.1 Parts/Components Need to be Removed Before Disassembly/Reassembly 87
2.1.1.2 Workflow for Scanner Errors when the Power is ON ........................ 41 3.3.2 Functional differences between models and component parts .................. 88
3.3.3 Disassembly Flowchart .............................................................................. 89
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3.3.4 Repairing Major Components Disassembly/Assembly Procedure ............ 97 5.1.2 Cleaning the Exterior Parts/inside of the printer ..................................... 154
3.3.4.1 Maintenance Box ................................................................................ 97 5.2 Lubrication ....................................................................................................... 154
3.3.4.2 Housing Right ..................................................................................... 98 5.2.1 Lubrication Points and Instructions ......................................................... 155
3.3.4.3 Housing Left ....................................................................................... 99
3.3.4.4 ADF/SCN Unit/SCN Unit Assy (except for ET-M1140/M1140 Series,
Chapter 6 Appendix
ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) . 100
3.3.4.5 Panel Unit (ET-M2140/M2140 Series, ET-M2170/M2170 Series) . 103 6.1 Connector Diagram .......................................................................................... 159
3.3.4.6 Panel Board (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET- 6.2 Head Fuse ......................................................................................................... 160
M1180/M1180/ST-M1000 Series) ................................................... 104 6.3 Protection for Transportation ........................................................................... 161
3.3.4.7 Print Head ......................................................................................... 104 6.3.1 Securing the CR Unit ............................................................................... 161
3.3.4.8 Housing Top Assy (except for ET-M1140/M1140 Series, ET-M1170/ 6.3.2 Securing the Cover Top ........................................................................... 162
M1170 Series, ET-M1180/M1180/ST-M1000 Series) .................... 108 6.3.3 Securing the SCN Unit (ET-M2140/M2140 Series, ET-M2170/M2170 Series
3.3.4.9 Housing Top Assy (ET-M1140/M1140 Series, ET-M1170/M1170 Series, only) ........................................................................................................ 162
ET-M1180/M1180/ST-M1000 Series) ............................................ 109 6.3.4 Securing the ADF/SCN Unit (ET-M3140/M3140 Series, ET-M3170/M3170
3.3.4.10 Main Board ..................................................................................... 111 Series, ET-M3180/M3180/ST-M3000 Series only) ............................... 163
3.3.4.11 Ink Tank Assy ................................................................................ 113 6.3.5 Securing the ADF Document Support Cover (ET-M3140/M3140 Series, ET-
3.3.4.12 Holder Roller Assy ......................................................................... 115 M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series only) ...... 164
3.3.4.13 Paper Guide Upper Left/Center/Right ............................................ 118 6.3.6 Securing the Cover Front ......................................................................... 165
3.3.4.14 PF Roller Assy ................................................................................ 121 6.3.7 Securing the Paper Cassette ..................................................................... 165
3.4 Detailed Disassembly/Reassembly Procedure for each Part/Unit .................... 124 6.3.8 Securing the Duplex Unit (except for ET-M1140/M1140 Series, ET-M1170/
3.5 Routing FFCs/cables ........................................................................................ 127 M1170 Series, ET-M1180/M1180/ST-M1000 Series) ........................... 166
6.3.9 Securing the Duplex Unit (ET-M1140/M1140 Series, ET-M1170/M1170 Se-
Chapter 4 Adjustment ries, ET-M1180/M1180/ST-M1000 Series only) ................................... 166
6.3.10 Securing the Stopper (ET-M3140/M3140 Series, ET-M3170/M3170 Series,
4.1 Required Adjustments ...................................................................................... 133 ET-M3180/M3180/ST-M3000 Series only) ........................................... 167
4.2 Adjustment Program ......................................................................................... 136
4.2.1 Operating Environment ........................................................................... 136
4.2.2 Adjustment and Inspection List ............................................................... 136
4.2.3 Details of the Adjustment Program ......................................................... 140
4.3 Mechanism Adjustment / Check ...................................................................... 147
4.3.1 Checking the Platen Gap ......................................................................... 147
4.3.1.1 Preparation ........................................................................................ 147
4.3.1.2 Confirmation procedure ................................................................... 149
4.3.2 Touch Panel Adjustment (ET-M3140/M3140 Series, ET-M3170/M3170 Se-
ries, ET-M3180/M3180/ST-M3000 Series only) ................................... 150
Chapter 5 Maintenance
5.1 Cleaning ............................................................................................................ 153
5.1.1 Cleaning the CR Unit ............................................................................... 153
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CHAPTER
1
OPERATING PRINCIPLES
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1.1 Printer Mechanism Overview 1.016 mm

24/600 inch
Cover Head Nozzle plate
This chapter describes overview of each mechanism inside the printer.
Since the basic mechanisms of the product are the same, in

B#400
this chapter, illustration of ET-M2140/M2140 Series is used A#400
A#399
B#399
B#398
unless otherwise specified. A#398
Paper feed direction

1.1.1 Print Head
This product employs the μTFP1S-mono printhead that has 400 nozzles in each
Black Black
of the two rows.
Table 1-1. Nozzle Configuration

Color Four colors: black (Bk)
Number of nozzles 800 nozzles (Bk: 400 nozzles x 2) 0.042 mm
1/600 inch B#3
A#3
B#2
Nozzle pitch 300 dpi A#2
B#1 0.085 mm
1/300 inch
A#1
Column A Column B
Cover Head Nozzle plate
Carriage movement direction
Column Color
A Bk
B Bk
Figure 1-2. Nozzle layout (seen from the rear side)
Figure 1-1. μTFP1S-mono Print Head appearance
Operating Principles Printer Mechanism Overview 13

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1.1.2 Carriage (CR) Mechanism

The major components of the carriage (CR) mechanism are the CR Unit, CR Section view CR Unit
Encoder Sensor, CR Scale, CR Motor, and CR Timing Belt. The CR
mechanism is a key mechanism to ensure stable print quality because printing
is performed by moving the CR Unit from side to side.
As shown on the right, Main Frame is holding the upper side and the lower side
of the CR Unit. The CR Unit is attached to the CR Timing Belt that is moved
by the CR Motor so that the assy can move from side to side to print. The
position and speed of the CR Unit are always monitored by the CR Encoder
Sensor and the CR Scale, and the CR Motor is controlled in accordance with CR Motor
(Backside of the Main Frame)
the information acquired by the CR Encoder Sensor. Main Frame
CR Encoder Sensor
Main Frame
CR Scale
CR Unit
CR Timing Belt
Figure 1-3. Carriage (CR) mechanism

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1.1.3 Paper Loading/Feed Mechanism

This product employs the front paper loading and the manual paper loading Holder Cam Assy
mechanism. The both paper loading mechanisms are driven by the PF Motor,
and the motor is also used for driving the paper feeding mechanism.*1
LD Roller
The printer is also equipped with a paper feeding mechanism for auto Intermediate roller
duplexing similar to other existing products. The mechanism flips paper after (inside the Duplex Unit)
printing on the front side is finished, and feeds the paper to print on the back Slider Trans
PF Motor
side.
In addition, this product is newly equipped with a face-down ejection EJ Roller
mechanism. This mechanism ejects the printed paper with the print side down. Flap
Normally the traditional printers with a face-up ejection mechanism eject paper
with the print side up. As a result, the order of ejected pages are reversed on the
stacker when printing multiple pages.
On the contrary; thanks to the face-down ejection mechanism, the printed
pages are ejected and collated accordingly onto the stacker on the upper part of
this product.
However; if paper with less than 120 mm in length is loaded, it will be jammed
in the face-down ejection mechanism. Therefore, when using a sheet with a
short length, you have to open the Flap and print it with the face-up ejection to
the front of the printer.
EJ Roller
PF Roller
Cassette
Pick up Roller Assy
Figure 1-4. Paper loading/feed mechanism (1)
*1. See "1.3 Paper Loading/Feed Mechanism" (p 23) for more details.

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1.1.4 Ink System Mechanism

The major components of the ink system mechanism*1 are a cap, pump unit,
and waste ink tube.
Maintenance Box
The ink system mechanism employs the slide type capping. When the CR Unit
returns to its capping position (home position), the Print Head is capped. The
pump mechanism, wiper mechanism, and the CR Lock mechanism are driven
by the PF Motor to clean the Print Head.
Waste ink sucked when cleaning the Print Head is collected in the Maintenance
Box/Porous Pad Assy through the pump mechanism.
User replaceable Maintenance Box is installed to this product. A CSIC
mounted on the Maintenance Box keeps track of how much waste ink has been
collected.
Ink system mechanism
Figure 1-5. Ink system mechanism
*1. See "1.4 Ink System Mechanism" (p 30) for more details.

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1.1.5 List of Motor and Sensor

This section describes the types and positions of the motors and sensors.
 ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/
11
ST-M3000 Series 12
A
Table 1-2. Motor and Sensor List 6
Mechanism name Motor/sensor name Motor/sensor type No. 5
Carriage CR Motor DC Motor A
mechanism 13
CR Encoder Transmission-type photo interrupter 1
PW Sensor Reflection-type photo interrupter 2
Paper loading/feed PF Motor DC Motor B
mechanism
PF Encoder Transmission-type photo interrupter 3 C
Cassette Sensor Mechanical contact 4 1
PE Sensor Reflection-type photo interrupter 5

Paper Set Detection Sensor Transmission-type photo interrupter 6
Paper Sensor Transmission-type photo interrupter 7
Flap Sensor Mechanical contact 8
Cover Top Open Sensor Mechanical contact 9
Others Ink End Sensor Analog sensor 10
Scanner SCN Motor DC Motor C
SCN Encoder Transmission-type photo interrupter 11 4
CIS Module Contact Image Sensor 12
10
ADF Unit ADF PE Sensor Transmission-type photo interrupter 13 B 2
3 7
9 8
Figure 1-6. List of motor and sensor (1)

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 ET-M2140/M2140 Series, ET-M2170/M2170 Series

Table 1-3. Motor and Sensor List
Mechanism name Motor/sensor name Motor/sensor type No. C
Carriage CR Motor DC Motor A A 11
mechanism CR Encoder Transmission-type photo interrupter 1 6
PW Sensor Reflection-type photo interrupter 2 5
Paper loading/feed PF Motor DC Motor B
mechanism
PF Encoder Transmission-type photo interrupter 3 1
Cassette Sensor Mechanical contact 4
PE Sensor Reflection-type photo interrupter 5 2
Scanner SCN Motor Stepping Motor C
CIS Module Contact Image Sensor 11
10
B
3 7
9 8

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ST-M1000 Series
Table 1-4. Motor and Sensor List
Mechanism name Motor/sensor name Motor/sensor type No.
Carriage CR Motor DC Motor A

A
mechanism CR Encoder Transmission-type photo interrupter 1
6 1
PW Sensor Reflection-type photo interrupter 2
Paper loading/feed PF Motor DC Motor B 5
mechanism 2
PF Encoder Transmission-type photo interrupter 3
Cassette Sensor Mechanical contact 4
PE Sensor Reflection-type photo interrupter 5
10
B
3 7
9 8

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1.2 Scanner/ADF Overview (except for ET- 1.2.2 ADF Mechanism (ET-M3140/M3140 Series, ET-
M1140/M1140 Series, ET-M1170/M1170 Series, M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series
ET-M1180/M1180/ST-M1000 Series) only)
The PF Roller, EJ Roller, and Pick up Roller of the ADF mechanism are driven
1.2.1 Scanner Mechanism by the SCN Motor. The drive force of the motor is transmitted through the
transmission gear. The ADF mechanism does not support auto duplex
The scanner mechanism consists of a CIS sensor that scans documents and the scanning.
SCN motor that drives the scanner carriage. The CIS sensor and the SCN motor
are integrated as the scanner carriage, and it moves along the rail on the scanner
housing to scan documents.
CIS Sensor
SCN Unit
SCN Motor
Figure 1-9. Scanner mechanism
Operating Principles Scanner/ADF Overview (except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) 20
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Separation roller
EJ Roller ADF Unit
Pick up Roller
ADF PE Sensor
ADF Document Lever
EJ Roller
PF Roller
Pick up Roller
ADF Document
Lever
PF Roller
Lever of ADF PE Sensor CIS Sensor

EJ Roller
Pick up Roller
Figure 1-11. Document Feed Path
SCN Motor
Transmission
gear
Figure 1-10. ADF mechanism
When scanning document, the document is fed inside the ADF as shown
below.
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Presence or absence of document on the ADF is detected by the ADF

Document Lever and the scanner CIS Sensor. The lever moves up or down
depending on the presence or absence of document, and the end of the lever is
scanned by the CIS Sensor. According to the scan result, the printer determines
whether document is present or not.
Additionally, there is a Sub Document Lever beside the ADF Document Lever.
If the CIS Sensor cannot scan the end of the Sub Document Lever, the printer
determines that the scanner (SCN) unit is open or the CIS Sensor is
malfunctioning.
No document on ADF Document is present on ADF
ADF top
ADF document lever
ADF inside
ADF document lever

Sub document
lever
ADF bottom
Sub document lever ADF document lever
Figure 1-12. ADF document lever
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1.3 Paper Loading/Feed Mechanism 1.3.1.1 Paper Feed Path
1.3.1 Overview 1.3.1.1.1 Front Paper Loading

The paper loading mechanism is driven by the PF motor. Paper loaded into the cassette is fed to the intermediate roller by the Pick up
Roller Assy, and then arrives at the PE Sensor position.
Table 1-5. Paper Loading Method and Drive Force
Drive Paper loading operation Next, skew is corrected, and printing on the paper is performed while the paper
Motor is being fed by the PF Roller and EJ Roller/Star Wheel Holder Assy.
force
control Front paper loading Manual paper loading
(motor)
PF Motor PF encoder/ • Turn the Slider Trans to • Paper inserted into the Edge PE Sensor
PF scale ASF mode, drive the Pick Guide part on the Paper Intermediate roller
up Roller Assy, and load Guide Dup Front by the
paper from the cassette. user is fed to the PF Roller
by the LD Roller. Star Wheel
• Paper loaded from the Holder Assy
cassette is fed to the PF • Drive the PF Roller/EJ
Roller by the intermediate Rollers to convey the paper.
roller inside the duplex unit.
• Drive the PF Roller/EJ
Rollers to convey the paper.
Edge Guide part LD roller Holder Cam Assy
Intermediate roller Slider Trans

Pick up
Pick up Roller
Roller Assy
Assy
EJ Roller
PF Roller Cassette
PF Motor
EJ Roller
Figure 1-14. Paper feed path of front paper loading
PF Roller
PF Encoder
Cassette
Figure 1-13. Paper loading/feed mechanism
Operating Principles Paper Loading/Feed Mechanism 23

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1.3.1.1.2 Manual Paper Loading 1.3.1.1.3 Paper Loading Path for Auto Duplex Printing
Paper put on the Paper Guide Dup Front is fed by the LD Roller and arrives at When printing on one side is finished, the printer waits for the ink on the one
the PE Sensor position. side to dry keeping the paper nipped between the PF Roller and Driven Roller.
After a predetermined drying time has passed, the PF Roller and EJ Roller are
Next, skew is corrected, and printing on the paper is performed while the paper
rotated in the reverse direction to pull the paper inside the auto duplex unit.
is being fed by the PF roller and EJ Roller/Star Wheel Holder Assy.
When the leading edge of the paper is detected by the PE Sensor, skew is
corrected, and then printing on the back side is performed.
Paper Guide Dup Front PE Sensor

Intermediate roller
PE Sensor
Star Wheel
Holder Assy
LD Roller
Star Wheel
Holder Assy
EJ Roller
PF Roller
EJ Roller Figure 1-16. Paper feed path for auto duplex printing (back side printing)
PF Roller
Figure 1-15. Paper feed path of manual paper loading

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1.3.1.2 Paper Ejecting Path 1.3.1.2.2 Face up paper ejecting
1.3.1.2.1 Face down paper ejecting To prevent a paper jam in the face-down ejection mechanism, the face-up
ejection can be selected. Opening the flap on the front of the printer changes
The ejection path of this printer is face-down by default. The printed page is ejection from face-down to face-up. The condition of the flap is monitored with
ejected on the stacker (Cover Top) on the upper part of the printer by the EJ the Flap Sensor (p 17).
Roller. Paper jams during face-down ejection are detected by the Paper Sensor
Lever/Paper Sensor (p 17).
Stacker
Flap
Flap
EJ Roller
EJ Roller
EJ Roller EJ Roller
EJ Roller
Stacker
EJ Roller
Paper
Sensor
Lever
Flap Flap
EJ Roller
EJ Roller
Figure 1-18. Paper feed path of face up paper ejecting
Figure 1-17. Paper feed path of face down paper ejecting

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1.3.2 Operation Principle LD Roller system

Duplex Unit system
1.3.2.1 Drive Path
Pick up Roller Assy
The drive force of the PF Motor is transmitted to the PF Roller and EJ Roller PF Motor system
through the combination gears, and then transmitted from the PF Roller to the
paper loading mechanism. There are three drive paths in the paper loading EJ Roller
mechanism; paths in duplex unit system (p 27), in Pick up Roller Assy system
(p 28), and in LD Roller system (p 29).
DRIVE PATH FROM PF MOTOR TO PF ROLLER/EJ ROLLER
PF Motor
PF Roller (Helical Gear) Spur gear 28 PF Scale
PF Encoder
PF Roller
Combination Gear, 40.97, 35.4 Spur gear 17.6
Left EJ Roller Spur gear 12

EJ Roller EJ Roller (Spur gear 12) Spur gear 17.6
(Combination Gear, 36, 20)
Spur gear 30
Driven Roller Combination Gear, 36, 20
Helical Gear
PF Scale Spur gear 20
EJ Roller (Spur gear 20)
Spur gear 28
Combination Gear, 38, 23.2
EJ Roller
PF Motor
EJ Roller Combination Gear, 38, 23.2
Figure 1-19. Drive path from PF Motor to PF Roller/EJ Roller (1)
PF Roller Spur gear 30
PF Encoder Combination Gear, 40.97, 35.4
Figure 1-20. Drive path from PF Motor to PF Roller/EJ Roller (2)

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DRIVE PATH FROM PF ROLLER TO INTERMEDIATE ROLLER

(DUPLEX UNIT SYSTEM)
The intermediate roller always rotates in the paper feed direction because of the
one way clutch, regardless of the PF roller rotational direction. PF Roller
PF Motor
The one way clutch is consist of the sun gear, the external gear (x2) on both
sides of the sun gear, and the planetary gear (x5 each) inside the external gear. Combination Spur gear 27.6
gear 28.8-14.4
When the sun gear rotates, either one of the external gears idle being
disengaged from the planetary gears, while the external gear on the other side
rotates being engaged with the planetary gears. In this way, the one way clutch
is designed to rotate either one of the two external gears at a time, and which Spur gear 16/
Spur gear duplex
one to rotate depends on the rotational direction of the sun gear.
PF Roller (spur gear 9)
Spur gear 22.8 Intermediate Roller

Combination gear 28.8-14.4 One way clutch
Gears seen from 0 digit side Spur gear 27.6
Spur gear 22.8 Intermediate Roller
One way clutch

One way clutch
Sun gear
Planetary gear (x5) Planetary gear (x5) Spur gear 16/

Spur gear 27.6 Spur gear duplex
External gear B (80 digit side) External gear A (0 digit side) Structure of one way clutch Rotational direction of sun gear and motion of
external gear seen from 0 digit side
Spur gear 21.6 Spur gear 21.6 Sun gear Sun gear
External
gear A Clockwise Counterclockwise
Spur gear 21.6 External
gear B
Idle Rotate
Spur gear 16/Spur gear duplex External
gear B External
gear A
Intermediate roller Planetary gear
Rotate Idle
Figure 1-21. Drive Path From PF Roller to Intermediate Roller (1) Figure 1-22. Drive Path From PF Roller to Intermediate Roller (2)

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DRIVE PATH FROM PF ROLLER TO PICK UP ROLLER  The one way clutch controls the Pick up Roller to rotate only in the paper feed
(PICK UP ROLLER ASSY SYSTEM) direction. The operation principle and the structure are basically the same with
the one used in the drive path to the intermediate roller (p 27). Therefore, while
If the Pick up Roller Assy is always driven by the PF motor, it continues the PF Roller is rotating in the direction opposite to the paper feed direction,
feeding paper without stopping regardless of the progress of printing on the the Pick up Roller does not rotate even when the drive force is transmitted
previous sheet. To prevent this, the Slider Trans interrupts the motor drive to through the Slider Trans.
the Pick up Roller Assy when the assy needs to stop.
While the Pick up Roller Assy needs to move, the Slider Trans is pulled toward When drive force
of PF Motor is not
the opposite side of the carriage home with the tension spring. The transmitted
transmission gear interlocked with the Slider Trans engages with the Pick up
Roller driving gear (one way clutch) that moves the Pick up Roller Assy, so the Holder
Pick up Roller Assy can be driven by the PF Motor. If the CR Unit pushes the Cam Assy
Change Lever to the 0 digit side, the transmission gear disengages from the one
way clutch. As a result, the driving force of the PF Motor is shut down.
The CR Unit pushes the Slider Trans to the 0 digit side to stop the Pick up
Roller Assy after a sheet of paper is fed into the printer, however, the CR Unit
cannot stay at the position because it needs to move for printing. Therefore,
instead of the CR Unit, the Change Lever’s disengaged status is kept by the Spur gear 17.6
cam of the Holder Cam Assy during printing. (Slider Trans)
Compound gear 28.8-14.4

PF Roller (spur gear 9)
CR Unit
Compound gear 28.8-14.4 Pick up drive shaft
One way clutch

Spur gear 17.6 (Slider Trans) Spur gear 16B External gear
Pick up drive shaft
Sun gear
One way clutch
Spur gear 16
External gear
Spur gear 28
Planetary gear (x3) Spur gear 16B Planetary
gear Spur gear
16
PF Roller
Sun gear Spur gear 16
Pick up Roller Spur gear 16B

Spur gear 28 Pick up Roller
Figure 1-23. Drive path from PF roller to Pick up Roller Assy (1) Figure 1-24. Drive path from PF roller to Pick up Roller Assy (2)

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DRIVE PATH FROM PF ROLLER TO LD ROLLER (LD ROLLER SYSTEM) To prevent the paper for manual loading from being fed inside the printer
during loading the paper from the cassette, paper loading is controlled using the
The LD roller is mounted for manual loading. The roller rotates in conjunction Paper Set Detection Sensor by checking the presence of paper before loading
with the PF Motor's rotation, and rotates only in the paper feed direction paper. If the sensor detects paper in the case mentioned earlier, eject the
because of the one way clutch (p 27) regardless of the PF roller's rotational manually loaded paper before starting loading from the cassette.
direction.
PF Roller (spur gear 13.2)

Paper Set Detection Sensor
Combination gear 28.8-14.4 Paper Set Detection Spur Gear 21.6

Sensor Lever
Spur Gear LD
Spur gear 19.2 Paper Guide Dup Front Spur Gear clutch
One way clutch Spur Gear 19.2

Sun gear
Combination
Gear 28.8-14.4
Planetary gear (x5) Planetary gear (x5)
External gear B (80 digit side) External gear A (0 digit side)
Spur gear 21.6

Spur Gear 13.2
Spur gear 21.6

PF Motor One Way Clutch
Spur gear clutch Spur gear 16/spur gear

duplex (p 27)
LD Roller
Spur gear LD Spur gear 21.6
PF Roller
LD Roller External gear B (80 digit side)
Figure 1-25. Drive Path From PF Roller to LD Roller (1) Figure 1-26. Drive Path From PF Roller to LD Roller (2)

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1.4 Ink System Mechanism

1.4.1 Overview Pump mechanism
1.4.1.1 Mechanical Configuration

Cap Slider
The ink system mechanism of this product employs the sliding type*1 and
consists of the CR Lock mechanism, wiper mechanism, capping mechanism,
and pump mechanism.
All the mechanisms are driven by the PF Motor. The drive force of the PF
Motor is transmitted to each mechanism via transmission parts, such as the
pump-drive compound gear, clutch gear, and cam.
Additionally, this product utilize a user-replaceable Maintenance Box (waste
ink pad) that retains waste ink from the cap.
Adapter
Wiper
CR Lock mechanism Print Head
Capping Cap
mechanism/
cap slider
CR Lock
Pump mechanism
Figure 1-28. Ink system mechanism
Wiper mechanism
Maintenance Box
(Waste Ink Pad)
Figure 1-27. Ink system mechanism (simplified model)
*1. There are two types of the capping: sliding type and direct acting type. In the sliding type, the Print Head is capped
(the cap is moved up) when the CR pushes the cap slider. In the direct acting type, the cap moves up and down inde-
pendently of the CR and caps the Print Head.
Operating Principles Ink System Mechanism 30

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1.4.1.2 Cleaning 1.4.1.3 Controlling Waste Ink

Clogging of nozzles on the Print Head occurs due to air bubbles generated Ink used by cleanings (waste ink) is absorbed by the waste ink pad. If the
inside the ink path of the Print Head, or an increase in ink viscosity caused by absorbed amount exceeds the limit of the waste ink pad, leakage of the waste
drying of ink. To prevent the clogging or clean the clogged nozzles, various ink can occur. To prevent this, the printer firmware has a counter to counts the
types of cleaning (CL) are performed at different times as described in the table waste ink amount taking evaporation into account, The count value is retained
below. in the Maintenance Box CSIC and in the EEPROM.
Table 1-6. Print Head cleanings
CL Type Purpose Explanation
Initial ink charge To fill the head with ink Performed after the printer is
powered at the first time. Maintenance Box
Timer cleaning (TCL)*1 To eject bigger air bubbles Performed according to the printing
inside the Print Head time and time elapsed since the last
cleaning.
Manual CL1 To restore a proper Main suction*3(short) → Wiping*4
cleaning convex meniscus of ink at → Cap suction*5 → Small amount
the tip of nozzles suction*6 → Cap suction Ink System
(MCL)*2
CL2 To eject air bubbles inside Main suction (middle) → Wiping →
the Print Head Cap suction → Small amount
suction → Cap suction
CL3*7 To eject air bubbles inside Main suction (long) → Wiping →
the ink supply nozzles Cap suction → Small amount
suction → Cap suction
Regular cap suction To prevent ink leakage Sucks out ink pooling inside the cap
from the cap due to head flushing operations or
the like.
Flushing To prevent ink inside non- The Print Head is controlled to fire
used nozzles from ink droplets from the nozzles
increasing its viscosity periodically.
*1. To save ink, the time between the timer cleanings is becoming longer on the most newer printers. This is achieved
by adopting the plastic that have the function to suppress the growth of air bubbles inside the Print Head and by im-
proving in shape of the ink supply nozzles. Maintenance Box CSIC
*2. When carrying out manual cleaning, CL1 → CL2 → CL3 are automatically selected and performed in order. How-
ever, in the following conditions, they may not be carried out in this order.
(EX) CL3 may change to CL2 depending on the ink remaining quantity and conditions of maintenance counter and
others.
If the interval between cleaning is more than a specified period, then this may not be counted as continuous.
*3. “Main suction” is a suction operation that sucks up ink from cartridges to the Print Head, and at the same time, sucks
Figure 1-29. Position of Waste Ink Pad
out air bubbles inside the Print Head and thick ink inside the nozzles.
*4. “Wiping” removes ink attached to the Print Head nozzle surface.
If each counter reaches its limit, a maintenance error occurs and replacement of
*5. “Cap suction” is a suction operation that sucks ink out of the cap. the maintenance box.
*6. “Small amount suction” is a suction operation performed to eject tiny air bubbles from the Print Head. Ink amount
sucked by this operation is less than that by the “Main suction”.
*7. Some off-carriage type printers use a choke valve mechanism to perform the cleaning.

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1.4.2 Operating Principles The table below shows how each mechanism operates according to the
rotational direction of the PF Motor.
1.4.2.1 Drive Path Table 1-7. PF motor rotational direction and operation of the ink system
The ink system mechanism is driven by the PF Motor. Rotational direction of the PF Motor*1
Mechanism
To the pump mechanism, the drive force is constantly transmitted via the PF CW CCW
Roller, compound gear, Pump driving gear, and etc. Wiper Moves down Moves up (wiping position)
The drive force is transmitted to the wiper mechanism and CR Lock Pump Release Suction
mechanism via the PF Roller, spur gear, compound gear equipped with a CR Lock Unlocks the CR Locks the CR
clutch, and cam. The clutch works in accordance with movement of the cap *1. Rotational direction seen from output shaft
slider and cam, and interrupts the drive force upon completion of the
movement.
Pump driving gear

PF Roller (spur gear PF)
Cap slider
Combination gear 28.8-14.4

Combination gear 28.8-14.4 Spur gear
Pump driving gear Compound gear equipped with a Spur gear PF

clutch + cam
Wiper CR Lock
Pump mechanism mechanism Cap
mechanism Spur gear
Figure 1-30. Drive path (1) Wiper

PF Roller CR Lock
Compound gear equipped
with a clutch + cam
Figure 1-31. Drive path (2)

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1.4.2.2 Operation of Each Mechanism 1.4.2.2.2 Capping Mechanism
1.4.2.2.1 Pump Mechanism When the CR Unit returns to its home position, the cap slider pressed by the
CR Unit moves upward to cap the Print Head. When the CR Unit moves away
The pump mechanism sucks ink from the Print Head at cleaning. from the home position, the cap slider moves downward and the Print Head is
The drive force from the pump-drive compound gear is transmitted to the pump uncapped and released from the vacuum state. The ink system for this product
shaft via the timing plate. This timing plate allows the pump-drive compound does not have a valve for canceling the vacuum state, but the cap slider moved
gear to start rotating at the different timing from the pump shaft. After the PF by the CR Unit provides the same function as the valve.
Motor rotates for a while, the pump unit starts its operation.
When the pump motor rotates counter-clock wise as seen from the output-shaft CR unit moves to the home position
side of the motor, the drive force via the pump-drive compound gear rotates the (0 digit side)
pump pulley to flatten the tube to suck the air (to generate negative pressure)
inside the tube. When the pump motor rotates clock wise, the pump pulley does Cap slider
not flatten the tube, and the negative pressure is released.
Pump motor counter-clock wise rotation (suction) Pump motor clock wise rotation (release)
Rotates flattening CR Unit

the tube. Print Head
Ink system (cap unit)
Rotates without The cap slider pressed by the CR unit

flattening the tube. moves upward and cap the Print Head.
Pump pulley
Pump spring (x2)
Pump tube
Spur gear 21.6

Pump frame
Pump cam
Pump shaft
Figure 1-32. Pump mechanism operations Figure 1-33. Capping mechanism operations

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1.4.2.2.3 Wiper Mechanism

The wiper moves in synchronization with the capping operation. The PF motor drive transmitted through the compound gear set and cam equipped with clutch
moves the wiper up or down.
Cap slider
Carriage is not at home (Clutch throw-out) Cap slider is lifted (Clutch engaged)
Cam
Wiper salient Cam groove (1) Wiper salient
Cam groove (1)
Cam groove (2)

Cap slider salient
Compound gear equipped with a clutch Cap slider salient
The cap slider salient secures the cam, so the gear of the compound gear set is thrown out and The cap slider movement causes its salient that secures the cam to come off the cam groove (2),
the PF motor drive is not transmitted to the cam. so the cam is rotated being driven by the gear engaged.
PF motor rotates CW to move the wiper up PF motor rotates CCW to move the wiper down
Wiper salient Wiper salient
The cam rotates CW when the PF motor rotates CW and the wiper is The cam rotates CCW when the PF motor rotates CCW and the wiper is
moved up. moved down.
Even if the cap slider goes down after releasing the cam to make it rotate, the cap slider
salient does not engage with the cam groove (2) (the cam is not locked). The cam groove
(2) shape is designed to engage with the cap slider salient only when the wiper goes
down.
Cam groove (2)
Figure 1-34. Wiper mechanism operation

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1.4.2.2.4 CR Lock Mechanism

The CR Lock operates in synchronization with the cap unit. It locks or unlocks
the CR using the PF motor drive force transmitted through the cam of the
compound gear set equipped with a clutch. For information on how the cap
slider and the cam are related to each other, see "1.4.2.2.3 Wiper Mechanism"
(p 34).
Cap slider
Only when the cap slider goes up, the cam can move to lock or unlock the CR.
Locking Unlocking
Figure 1-35. CR Lock mechanism operation

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CHAPTER
2
TROUBLESHOOTING
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2.1 Troubleshooting  " Workflow when the Power is ON (Printer) (p38) "
 " Workflow for Scanner Errors when the Power is ON (p41) "
This section describes the troubleshooting workflow and fatal error
information.  " Workflow for Errors when Printing Starts (p42) "
2.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow
when troubleshooting problems.
 This flowchart is compiled based on the following

contents.
• Our experience regarding the quality problem.
• ESK’s repair data.
• Printer Mechanism specification for the product.
 If the reason for the return is evident, first check the
phenomenon user claims recurs, then proceed to the
troubleshooting.
 If the SCN error is the reason for the return, since the
printer may be the cause of the error, check the Fatal
Error Code history saved in the EEPROM with the
adjustment program before starting the troubleshooting.
Troubleshooting Troubleshooting 37
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2.1.1.1 Workflow when the Power is ON (Printer)
 Fatal Errors may occur during the Mechanism operation. When an error occurred other
than the timing shown below, check the Mechanism for other causes.
Power on (printer)  See "2.1.1.2 Workflow for Scanner Errors when the Power is ON (p41) " since the scanner
operates during the power-on sequence of the printer.
Blowout of a fuse of the Main Board  Check disconnection, breakage, slant connection, or damage contact of the Head
Yes
FFC.
Yes 031006
Error?*1  Print head is broken.
Error
 Replace the Main Board.
031006
No
No
Detects abnormality of the Head Thermistor.  Check disconnection, breakage, slant connection, or damage contact of the Head
031004 Yes FFC.
Error
 Print head is broken.
No 031004
Yes  Paper jam  Check if the PE Sensor is broken, or its cable is disconnected, broken or connected
Paper jam  PE Sensor adjustment value abnormality at an angle.
No
Yes
Maintenance error Maintenance error Replace the Maintenance Box.
No
Stop
Release CR Lock
1. PF Motor did not rotate. (Error Code: 000041) 1. Disconnection of the PF Motor Connector, load is too large for the paper feed
2. PF Motor rotated too fast. (Error Code: 000041) mechanism.
Error? Yes Yes 2. Replace the PF Encoder FFC, the PF Encoder.
Fatal error occurred? 3. PF Motor rotated. (Error Code: 000043)
3. Replace the PF Motor.
Common: Replace the Main Board.
xxxxxx
No No
Seeks home position Stop Note “*1”: Mechanism does not operate yet.
A (p 39)
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A (p 38)
CR did not function.  Remove the tape securing the CR if the error occurs when the printer is powered on
for the first time.
Yes No  Check whether the CR Lock is released. If not, the PF Motor or the Ink system is
Error? CR moves? broken.
 Check the mechanical load of the CR manually, and check the Ink system also.
 CR Motor disconnect, replace the cable.
No Yes  Replace the CR Motor.
Yes 1. Fatal Error (Error Code: 000025) 1. Check whether any obstacle exists in the CR motion range.
CR stopped
2. Fatal Error (Error Code:000023 [Stops with noises.]) 2. Check whether any problem occurred to the CR Lock and Ink System.
3. Fatal Error (Error Code: 000031) 3. Check if the Timing Belt is loose.
No 4. Clean or replace the CR Encoder Scale.
xxxxxx 5. Replace the Main Board.
Paper ejection*2 Stop
Yes Yes PE Sensor detected paper presence  Check if any obstacle exists in the Paper Path. Remove it if any.
Error? Paper jam
Note PF Motor rotates for a while (longer than normal), and then the error occurs.  Check PE Sensor FFC disconnection/breakage, or replace the FFC.
 Replace the PE Sensor.
No No  Replace the Main Board.
CR reciprocation*3 Stop
Yes Yes Paper jam error occurred.  Check if there is any obstacle in the CR motion range.
Error? CR error
 Check if the CR Motor gets stuck somewhere when moved by hand.
 Check if any heavy load exists in the CR motion range.
Note Perform the corresponding repair.
No No
B (p 40) Stop Fatal Error of CR system occurred.  Check if there is any obstacle in the CR motion range.
 Check if the CR Motor gets stuck somewhere when moved by hand.
 Check if any heavy load exists in the CR motion range.
Note Perform the corresponding repair.
xxxxxx
Note “*2”: Performed if an abnormality occurred the last time the printer was powered off.
“*3”: CR Unit reciprocates two times quickly when environmental temperature is lower than 5°C or when initial charge is not performed yet.
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<Message> Refill the ink tank, then select the refilled color on the panel to reset the ink counter.
B (p 39) It is time to reset the ink level. 
Reset now?
Ink System operation
Maintenance Error Replace the Maintenance Box.

<Message>
Maintenance Box is at the end of its service life.
Yes Yes
Error? Ink error
No No
CR Lock
Stop
Mechanism operation finish
Wireless LAN Board is broken.  Check the connection of the Wireless LAN Board.
 Replace the Wireless LAN Board.
Yes 202620 Yes
Error?*4
Error
202620
No No
Note “*4”: Occurs five to six seconds after the completion of the mechanism operation.
Stop
END
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2.1.1.2 Workflow for Scanner Errors when the Power is ON
 The scanner initial operation and the printer

Power on (SCN)
initialization are performed in parallel when the power is
turned on.
Detects Home position*1  Depending on the error type, a scanner error may occur
after the printer was repaired because some of the printer
error indications have higher priority (and vice versa).
Moves to starting position for  For repair, replace the SCN Unit.
white standard pattern reading*1  Measurement failure does not occur when turning the
power on. The measurement sequence occurs when
entering the power saving mode.
Yes Yes Home position detection error 1. Turn the power on with the Document Cover opened.
100016
Error?  SCN CR cannot move to the home position because load is too large. 2. Check if the CIS moves to the left to read the white standard/home patterns.
Error
 CIS is broken (cannot read the white standard pattern and home position pattern). 3. Check if the emission color of the CIS is white (not greenish, reddish, or bluish).
If the light does not look like white, check the SCN FFC for damage, disconnection
No
No or skew.
100016 4. Replace the SCN Unit with a new one.
Reads white standard
pattern*2
5. Replace the Main Board with a new one.
Yes 100017 Yes

Error? Error Contact detection distance exceeded 1. Turn the power on with the Document Cover opened.
 Contact detection to the right side has not been completed properly. 2. Check if the SCN CR reaches (comes in contact with) the right side.
 Wheel Train of the Drive Mechanism is detached or broken. 3. Check the Wheel Train of the Drive Mechanism for damage.
No  SCN Motor Wheel Train is detached or broken. 4. Check the SCN FFC for damage, disconnection or skew.
No
5. Replace the SCN Unit with a new one.
Moves to the position for 100017
reading home position*2
Yes 100032 Yes

Error? LED light lighting failure 1. Check the color of the LED at power-on.
Error
 SCN FFC disconnection, breakage, slant connection, or damaged contact (CN409). 2. Check the scanner FFC for damage, disconnection or skew.
 CIS is broken. 3. Replace the SCN Unit with a new one.
No No 4. Replace the Main Board with a new one.
Reads home position*2 Stop 100032
Note “*1”: CIS does not light up.

“*2”: CIS lights in greenish white.
END
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2.1.1.3 Workflow for Errors when Printing Starts
Start
Paper feed variable

initialization, paper feed
preparation
Paper feed
 Paper out in the Paper Cassette or the Rear Tray  Refill paper to the Paper Cassette and set the cassette back in place fully.
Yes Yes  The leading edge cannot be detected with the PE Sensor in the range of the  PE Sensor/PW Sensor FFC disconnected, breakage, slant connection, damaged
Error? Paper Out standard movement. contact (CN402/CN303).
 Replace the PE Sensor/PW Sensor.
No No
Start Print  Paper jam occurred in the path until the PE Sensor.  Remove the foreign objects.
Yes  PE Sensor, PW Sensor error  PE Sensor/PW Sensor FFC disconnection, breakage, slant connection, damaged
Paper jam (1)  CR system Fatal Error contact (CN402/CN303).
 Replace the PE Sensor/PW Sensor.
 Troubleshoot and repair the CR system Fatal Error.
No  Replace the Main Board.
Paper jam occurred while reversing paper or backside ejecting during paper feeding of  Remove the foreign objects.
duplex printing.  Replace the Duplex Unit.
Paper jam (2) (3) Yes
No
Stop
 Fatal Error: Head temperature error (031004) 1. Check the Head FFC state (CN301).
 Fatal Error: Head Hot error (before printing) (031001) 2. Replace the Head.
Yes  Fatal Error: Head Hot error (after flushing) (031002) 3. Replace the Main Board.
Message?
Note Head Hot error does not occur when the signals do not flow fully because part or all of the Note Check the procedure in order.
xxxxxx
contact of FFC is covered by foreign objects or the like.
No
Print
END
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2.2 Power-On Sequence CR Unit/PF Roller

Operation*1 movement and
This section describes the power-on sequences as reference for position*2
troubleshooting. The preconditions are as follows. 4-5.The distance from the position where the CR Unit touched to the 80 HP 0
Left Frame is regarded as the standard distance from the origin
 Condition: Power-on sequence (See Table2-1) position, and the home position is fixed. From then on, the CR Unit
position is monitored according to the signals from the CR Encoder.
 No error occurred when you turned on the printer last time and it has been
5. Ink system performance while power on 80 HP 0
correctly turned off.
5-1.The CR Unit goes back to the home position.
 Initial ink charge was done and every tank has sufficient ink.
 No paper on the paper path.
Note *1 : The rotation directions of the PF Motor are as follows.
 The Print Head is capped.
Clockwise: Paper is fed normally
 The Carriage is normally fixed by the CR Lock. Counterclockwise: Paper is fed backward
 Maintenance error recovery has never been performed.
*2 : The conditions of the Lock CR are as follows.
Red: Lock CR is set
Table 2-1. Normal Power-on Sequence White: Lock CR is released
*3 : The fatal error occurs if there is a problem such as the fuse blew.
CR Unit/PF Roller
Operation*1 movement and
position*2
1. Checking fuse on the Print Head 80 HP 0
CR Lock CR Unit
1-1.Checks if the fuse on the Print Head circuit boards is blown.*3 PF Roller
2. Checking for waste ink overflow 80 HP 0
2-1.Checks the waste ink counter if the waste ink overflow is occurring.
3. Releasing the Lock CR 80 HP 0
3-1.The PF Motor rotates counterclockwise and releases the Lock CR.
4. Seeking the home position 80 HP 0
4-1.The CR Unit moves to the 0-digit side slowly and confirms it

touches the Right Frame.
4-2.The CR Unit moves to the 80-digit side slowly and confirms it does 80 HP 0
not touch the foreign material, such as remaining paper.
4-3.The PF Motor rotates clockwise to completely release the Lock CR. 80 HP 0
4-4.The CR Unit moves to the 0-digit side slowly and checks it touches 80 HP 0
the Right Frame.
Troubleshooting Power-On Sequence 43

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2.3 Fatal Error Code List 2.3.2 Fatal Error Code

This section describes the fatal error code and the possible cause for this
This section describes how to check the fatal error code, description, and the
product.
possible causes.
 " ADF/Scanner (p45) "
2.3.1 Displaying the Fatal Error Code  " Printer (CR) (p53) "
The fatal error code is stored in the EEPROM on the Main Board and can be  " Printer (PF) (p56) "
read out using the Adjustment Program. When a fatal error occurs, this product
displays the fatal error code automatically on the panel LCD.  " Printer (PW/PE Sensor) (p58) "
 " Printer (Power) (p58) "
LCD display screen  " Printer (Head/CSIC) (p59) "
 " Printer (Others) (p60) "
 " System Error (p60) "
ADF related errors are included in the scanner fatal error
list.
Error code
Figure 2-1. Indication of the fatal error code
Troubleshooting Fatal Error Code List 44

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2.3.2.1 ADF/Scanner
Connector No.
ET-M3140/ ET-M1140/
M3140 Series, M1140 Series,
Error ET-M2140/
Error name Possible cause Confirmation procedure ET-M3170/ ET-M1170/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
M3000 Series M1000 Series
 Failed to read the scanner motor encoder 1. Clean the scanner encoder scale if it is contaminated.
1. Contamination of the scanner encoder scale 2. Check the cable/FFC of the scanner motor/encoder.
Main Board
ADF PID excess speed 2. Damage or skew of the scanner encoder FFC 3. Replace the scanner Unit with a new one. Main Board
100001 CN410 ---
error 3. Failure of the scanner encoder sensor 4. Replace the Main Board with a new one. CN410
CN411
 Failure of the scanner motor driver
4. Failure of the Main Board
 Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects exist
1. Paper feed was stopped by; in the paper path.
• Obstacles such as jammed paper 2. Check the load of the ADF paper feed mechanism.
• Overload of the paper feed mechanism 3. Check the ADF/scanner drive gear wheel train.
• Disengaging or tooth breakage of wheel train of the 4. Clean the scanner encoder scale if it is contaminated.
paper feed mechanism Main Board
5. Check the cable/FFC of the scanner motor/encoder. Main Board
100002 ADF PID reverse error  Failed to read the scanner motor encoder CN410 ---
6. Replace the scanner Unit with a new one. CN410
CN411
2. Jumping of the scanner motor gears 7. Replace the Main Board with a new one.
3. Contamination of the scanner encoder scale
4. Damage or skew of the scanner encoder FFC
5. Failure of the scanner encoder sensor
 The scanner motor did not run or obstacles exist in the 1. Check that no jammed paper exist in the paper path.
paper path 2. Check the load of the ADF.
1. Overload of the paper feed mechanism 3. Check the ADF/scanner drive gear wheel train.
2. Disengaging or breakage of the gears 4. Clean the scanner encoder scale if it is contaminated.
 Failed to read the scanner motor encoder 5. Check the cable/FFC of the scanner motor/encoder.
Main Board
3. Contamination of the scanner encoder scale 6. Replace the scanner encoder sensor with a new one. Main Board
100003 ADF PID lock error CN410 ---
4. Disconnection, break, skew or damage of the scanner 7. Check the connector of the scanner motor. CN410
CN411
encoder FFC 8. Replace the Scanner Unit with a new one.
5. Failure of the scanner encoder sensor 9. Replace the Main Board with a new one.
6. Failure of the scanner motor (the lead wire is broken or
the connector is disconnected)

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 The ADF motor did not run or obstacles exist in the paper 1. Check that no jammed paper exist in the paper path.
path 2. Check the load of the ADF.
1. Overload of the paper feed mechanism 3. Check the ADF drive gear wheel train.
2. The ADF timing belt become frayed, jumping, or the 4. Clean the ADF encoder scale if it is contaminated.
wheel train of paper feed mechanism is disengaged or 5. Check the cable/FFC of the ADF motor/encoder.
its tooth is broken 6. Replace the ADF encoder sensor with a new one.
ADF PID acceleration  Failed to read the ADF motor encoder 7. Check the connector of the ADF motor.
100004 --- --- ---
lock error 3. Contamination of the ADF encoder scale 8. Replace the ADF motor with a new one.
4. Disconnection, break, skew or damage of the ADF 9. Replace the Main Board with a new one.
encoder FFC
5. Failure of the ADF encoder sensor
6. Failure of the ADF motor (the lead wire is broken or
7. Failure of the main board
 The Scanner motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects exist
operation in the paper path.
1. The ADF was stopped by; 2. Check the load of the ADF paper feed mechanism.
• Obstacles such as jammed paper 3. Check the ADF/Scanner drive gear wheel train.
• Overload of the paper feed mechanism 4. Check the Scanner encoder scale for damage or
• Disengaging or breakage of the gears contamination. Main Board
ADF PID excess load  Failed to read the Scanner motor encoder Main Board
100005 5. Check the cable/FFC of the Scanner motor/encoder. CN410 ---
error CN410
2. Jumping of the Scanner motor gears 6. Replace the Scanner Unit with a new one. CN411
3. Contamination of the Scanner encoder scale 7. Replace the Main Board with a new one.
4. Disconnection, break, skew or damage of the Scanner
motor cable/encoder FFC
5. Failure of the Scanner motor (not completely broken)
1. Turn the printer off and back it on.
ADF PID driving time
100006 Malfunction or crash of the firmware 2. If the error still occurs after the restart, replace the --- --- ---
error
Main Board.
 Failed to read the Scanner motor encoder 1. Clean the Scanner encoder scale if it is contaminated.
1. Contamination of the Scanner encoder scale 2. Check the cable/FFC of the Scanner motor/encoder.
Main Board
ADF BS+ excess speed 2. Damage or skew of the Scanner encoder FFC 3. Replace the Scanner Unit with a new one. Main Board
100009 CN410 ---
error 3. Failure of the Scanner encoder sensor 4. Replace the Main Board with a new one. CN410
CN411
 Failure of the Scanner motor driver

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects exist
1. Paper feed was stopped by; in the paper path.
• Obstacles such as jammed paper 2. Check the load of the ADF paper feed mechanism.
• Overload of the paper feed mechanism 3. Check the ADF/Scanner drive gear wheel train.
• Disengaging or tooth breakage of wheel train of the 4. Clean the Scanner encoder scale if it is contaminated.
paper feed mechanism Main Board
5. Check the cable/FFC of the Scanner motor/encoder. Main Board
100010 ADF BS+ reverse error  Failed to read the Scanner motor encoder CN410 ---
6. Replace the Scanner Unit with a new one. CN410
CN411
2. Jumping of the Scanner motor gears 7. Replace the Main Board with a new one.
3. Contamination of the Scanner encoder scale
4. Damage or skew of the Scanner encoder FFC
5. Failure of the Scanner encoder sensor
 The Scanner motor did not run 1. Check that no pieces of paper or foreign objects exist
1. The ADF was stopped by; in the paper path.
• Overload of the mechanism 3. Clean the Scanner encoder scale if it is contaminated.
• Disengaging or breakage of the gears 4. Check the cable/FFC of the Scanner motor/encoder.
 Failed to read the Scanner encoder 5. Replace the ADF Unit with a new one. Main Board
Main Board
100011 ADF BS+ lock error 2. Contamination of the Scanner encoder scale 6. Replace the Scanner Unit with a new one. CN410 ---
CN410
3. Disconnection, break, skew or damage of the Scanner 7. Replace the Main Board with a new one. CN411
motor cable/encoder FFC
4. Failure of the Scanner encoder sensor
5. Failure of the Scanner motor (the lead wire is broken
or the connector is disconnected)

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 The Scanner motor stopped running in the middle of the 1. Check that no pieces of paper or foreign objects exist
operation in the paper path.
1. The ADF was stopped by; 2. Check the load of the ADF paper feed mechanism.
• Overload of the paper feed mechanism 4. Clean the Scanner encoder scale if it is contaminated.
Main Board
ADF BS+ excess load • Disengaging or tooth breakage of wheel train of the 5. Replace the ADF Unit with a new one. Main Board
100013 Scanner gears CN410 ---
error 6. Replace the Scanner Unit with a new one. CN410
CN411
 Failed to read the ADF motor encoder
2. Jumping of the Scanner motor gears
3. Contamination of the ADF encoder scale
4. Failure of the Scanner motor (not completely broken)
ADF BS+ driving time
error
Main Board.
 The Scanner CR could not return to its home. 1. With the ADF Unit or the Document Cover opened,
1. Damage or disengaging of Wheel Train of the Drive turn the power on..
Mechanism 2. Check if the CIS moves to the right to read the white
2. Disengaging, fraying, jumping of the Timing Belt standard/home patterns.
3. Check if the CIS’s emission color of the CIS is white Main Board
 Failed to read the white standard/home patterns.
100016 HP detection failure (not greenish, reddish, or bluish). CN409 ---
3. Disconnection, break, skew or damage of the Scanner
If the light does not look like white, check the CN410
FFC
4. Failure of the CIS Unit Scanner FFC for damage, disconnection or skew.
5. Failure of the Scanner Housing 4. Replace the Scanner Unit with a new one.
6. Failure of the Main Board 5. Replace the Main Board with a new one.
 The Scanner CR cannot completely reach the home (right 1. With the ADF Unit or the Document Cover opened,
side). turn the power on.
1. Damage or disengaging of Wheel Train of the Drive 2. Check if the CIS (Scanner CR) reaches (comes in
Mechanism contact with) the right side.
Main Board
Contact detection  Failure of Scanner Encoder reading 3. Check the Wheel Train of the Drive Mechanism for
100017 CN409 ---
distance exceeded 2. Damage or skew of the Scanner FFC damage.
CN410
3. Failure of the CIS Unit 4. Check the Scanner FFC for damage, disconnection or
4. Failure of the Scanner Housing skew.
5. Failure of the Main Board　 5. Replace the Scanner Unit with a new one.

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 The Scanner CR cannot completely reach the opposite 1. With the Document Cover opened, turn the power on.
side of the home (right side) 2. Check if the CIS (CR) reaches (comes in contact
1. Damage or disengaging of wheel train of the drive with) the right side.
Opposite side contact mechanism 3. Check the Wheel Train of the Drive Mechanism for Main Board
100018 detection distance  Failed to read the Scanner encoder damage. CN409 ---
exceeded error 2. Damage or skew of the Scanner FFC 4. Check the Scanner FFC for damage, disconnection or CN410
3. Failure of the CIS Unit skew.
4. Failure of the Scanner Housing 5. Replace the Scanner Unit with a new one.
1. The CIS Unit failure 1. Check the connector of the Scanner motor.
2. The Scanner Housing failure (including wrong attachment 2. Check the cable/FFC of the Scanner motor.
of the origin mark) 3. Replace the Scanner Unit with a new one. Main Board
Wrong contact detection
100019 3. The Main Board failure 4. Replace the Main Board with a new one. CN409 ---
distance error
4. The Scanner FFC failure/Scanner FFC connection failure CN410
5. The Scanner motor failure/Scanner motor connection
failure
 Overload of the Scanner Drive Mechanism 1. Check if the CIS (Scanner CR) moves or not.
 Failure of the Scanner Motor 1-1.Check the Wheel Train of the Drive Mechanism
100020 Measurement error for damage. --- --- ---
2. Replace the Scanner Unit with a new one.
 Failure of the CIS LED light (RGB) 1. Check the color of the LED at power-on.
1. Disconnection, break, skew or damage of the scanner 2. Check the scanner FFC for damage, disconnection or
Main Board
100032 LED light failure FFC skew. ---
CN409
2. Failure of the Scanner CIS unit 3. Replace the Scanner Unit with a new one.
 No jammed paper is remaining but the sensor does not 1. Open the PGU LD ADF Assy and check if paper
turn off exist or not.
1. Failure of the ADF PE sensor 2. Open the ADF Document Support Cover and check if
2. Failure of the cable paper exist or not.
3. Open the ADF and check if paper exist or not. Main Board
100054 Paper jam error  Jammed paper is remaining ---
CN410
 The paper feed rollers and paper conveying rollers slip too 4. Check if the paper sensor lever moves up and down.
much 5. Replace the ADF unit with a new one.
 At power-on, during paper feed, during scanning 6. Replace the Scanner Unit with a new one.

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 Failed to read the scanner encoder 1. Check the scanner FFC for damage, disconnection or
1. Contamination of the scanner encoder scale skew.
2. Replace the Scanner Unit with a new one. Main Board
FB PID excess speed 2. Damage or skew of the scanner FFC
100065 CN409 ---
error 3. Failure of the scanner encoder sensor 3. Replace the Main Board with a new one.
CN410
 Operation failure of the Scanner Motor 1. Check the scanner FFC for damage, disconnection or
1. The scanning operation was stopped by; skew.
• Disengaging of the Scanner CR 2. Replace the Scanner Unit with a new one.
• Disengaging of the Scanner Motor Pulley or 3. Replace the Main Board with a new one.
Main Board
cracking of the Scanner Motor Gears
100066 FB PID reverse error  Failure of Scanner Encoder reading CN409 ---
CN410
2. Contamination of the Scanner Encoder
3. Damage or skew of the Scanner FFC
4. Failure of the Scanner Encoder Sensor
 The scanner motor did not run 1. Check the scanner FFC for damage, disconnection or
• Disengaging of the scanner CR 2. Replace the Scanner Unit with a new one.
• Disengaging of the scanner motor pulley or 3. Replace the Main Board with a new one.
cracking of the scanner motor gears
 Failed to read the CR motor encoder Main Board
100067 FB PID lock error CN409 ---
2. Contamination of the scanner encoder
CN410
3. Damage or skew of the scanner FFC
5. Failure of the scanner motor (the lead wire is broken or

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
cracking of the scanner motor gears Main Board
FB PID acceleration  Failed to read the Scanner Motor Encoder
100068 CN409 ---
lock error
2. Contamination of the Scanner Encoder CN410
5. Failure of the scanner motor
 The scanner motor stopped running in the middle of the 1. Check the scanner FFC for damage, disconnection or
operation skew.
1. The scanning operation was stopped by; 2. Replace the Scanner Unit with a new one.
• Disengaging of the scanner CR 3. Replace the Main Board with a new one.
• Disengaging of the scanner motor pulley or
FB PID excess load  Failed to read the scanner motor encoder
100069 CN409 ---
error
2. Contamination of the scanner encoder CN410
3. Disconnection, break, skew or damage of the scanner
FFC
5. Failure of the scanner motor (not completely broken).
FB PID driving time
error
Main Board.
 Failed to read the scanner encoder 1. Check the scanner FFC for damage, disconnection or
1. Contamination of the scanner encoder scale skew.
2. Replace the Scanner Unit with a new one. Main Board
FB BS+ excess speed 2. Damage or skew of the scanner FFC
100073 CN409 ---
error 3. Failure of the scanner encoder sensor 3. Replace the Main Board with a new one.
CN410

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Connector No.
ET-M3140/ ET-M1140/
Error ET-M2140/
code M2140 Series,
ET-M2170/
ET-M3180/ ET-M1180/
M2170 Series
M3180/ST- M1180/ST-
 Operation failure of the scanner motor 1. Check the scanner FFC for damage, disconnection or
Main Board
cracking of the scanner motor gears
100074 FB BS+ reverse error CN409 ---
 Failed to read the scanner encoder
CN410
100075 FB BS+ lock error  Failed to read the CR motor encoder CN409 ---
2. Contamination of the scanner encoder CN410
5. Failure of the scanner motor
 The scanner motor stopped running in the middle of the 1. Check the scanner FFC for damage, disconnection or
operation skew.
1. The scanning operation was stopped by; 2. Replace the Scanner Unit with a new one.
• Disengaging of the scanner CR 3. Replace the Main Board with a new one.
Main Board
FB BS+ excess load • Disengaging of the scanner motor pulley or
100077 CN409 ---
error cracking of the scanner motor gears
CN410
 Failed to read the scanner motor encoder
3. Failure of the scanner motor (not completely broken).
FB BS+ driving time
error
Main Board.

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2.3.2.2 Printer (CR)

Error
Error name Possible cause Confirmation procedure Connector No.
code
CR PID driving time 1. Turn the printer off and back it on.
000020 Malfunction or crash of the firmware ---
error 2. If the error still occurs after the restart, replace the Main Board.
 The CR motor stopped running in the middle of the operation 1. Check that no obstacle exist in the CR motion range.
1. The CR was stopped by; 2. Check the CR lock and ink system for any abnormality.
• Obstacles such as jammed paper 3. Check the timing belt for fraying or looseness.
• Overload of the mechanism 4. Check the load applied to the CR by moving it by hand.
• Interfere with the ink system 5. Check if the lubricant on the CR shaft is adequate.
CR PID excess load • Disengaging, fraying, jumping of the timing belt 6. Check the CR drive mechanism.
000021 ---
error • Crack or disengaging of the gear, or the APG lever interferes
7. Clean the CR encoder scale if it is contaminated.
with the CR
8. Replace the CR motor with a new one.
 Failed to read the CR encoder
2. Contamination of the CR encoder scale
3. Failure of the CR motor (not completely broken)
 Failed to read the CR encoder 1. Clean the CR encoder scale if it is contaminated.
1. Contamination of the CR encoder scale 2. Check the FFC of the CR encoder.
Main Board
CR PID excess speed 2. Damage or skew of the CR encoder FFC 3. Replace the CR encoder sensor with a new one.
000022 CN303
error 3. Failure of the CR encoder sensor 4. Replace the Main Board with a new one.
CN305
 Failure of the CR motor driver
 Operation failure of the CR motor, stopped by obstacles 1. Check that no obstacle exist in the CR motion range.
1. CR was stopped by; 2. Check the CR lock and ink system for any abnormality.
• Interfere with the ink system 4. Clean the CR encoder scale if it is contaminated.
• Disengaging or breakage of the gears 5. Check the CR encoder FFC or the connector. Main Board
000023 CR PID reverse error  Failed to read the CR encoder 6. Replace the CR encoder sensor with a new one. CN303
2. Jumping of the CR timing belt 7. Replace the Main Board with a new one. CN305
4. Damage or skew of the CR encoder FFC
5. Failure of the CR encoder sensor

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Error
code
 The CR motor did not run, or the CR could not move smoothly 1. Check that no obstacle exist in the CR motion range.
1. Overload of the CR 2. Move the CR by hand to see if it moves smoothly without getting stuck.
 Failed to read the CR encoder 3. Check the timing belt for fraying or looseness.
2. The timing belt become frayed or jumping 4. Clean the CR encoder scale if it is contaminated.
Main Board
3. Contamination of the CR encoder scale 5. Check the connector and the CR encoder FFC for damage.
000024 CR PID lock error CN303
4. Disconnection, break, skew or damage of the CR encoder FFC 6. Replace the CR encoder FFC with a new one.
CN305
5. Failure of the CR encoder sensor 7. Check the connector of the CR motor.
6. Failure of the CR motor (the lead wire is broken or the connector 8. Replace the CR motor with a new one.
is disconnected) 9. Replace the Main Board with a new one.
 Operation failure of the CR 1. Check that no obstacle exist in the CR motion range.
• Obstacles such as jammed paper 3. Check the timing belt for looseness.
• Overload of the mechanism 4. Clean the CR encoder scale if it is contaminated.
• Interfere with the ink system 5. Check the connector of the CR encoder FFC. Main Board
000025 CR PID speed fall error  Failed to read the CR motor encoder 6. Replace the CR motor with a new one. CN303
2. The timing belt become loosened or jumping 7. Replace the Main Board with a new one. CN305
5. Failure of the CR motor
CR load position driving 1. Turn the printer off and back it on.
time error 2. If the error still occurs after the restart, replace the Main Board.

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Error
code
 The CR motor stopped running in the middle of the operation 1. Check that no obstacle exist in the CR motion range.
• Overload of the mechanism 4. Check the load applied to the CR by moving it by hand.
• Interfere with the ink system 5. Check if the lubricant on the CR shaft is adequate. Main Board
CR load position excess
000031 • Disengaging or breakage of the gears 6. Check the CR drive mechanism. CN303
load error
• Disengaging, fraying, jumping of the timing belt 7. Clean the CR encoder scale if it is contaminated. CN305
 Failed to read the CR encoder
8. Replace the CR motor with a new one.
3. Failure of the CR motor (not completely broken)
 Failed to read the CR encoder 1. Clean the CR encoder scale if it is contaminated.
1. Contamination of the CR encoder scale 2. Check the FFC of the CR encoder.
Main Board
CR load position excess 2. Damage or skew of the CR encoder FFC 3. Replace the CR encoder sensor with a new one.
000032 CN303
speed error 3. Failure of the CR encoder sensor 4. Replace the Main Board with a new one.
CN305
 Failure of the CR motor driver
 Operation failure of the CR motor, stopped by obstacles 1. Check that no obstacle exist in the CR motion range.
1. CR was stopped by; 2. Check the CR lock and ink system for any abnormality.
• Overload of the mechanism 4. Clean the CR encoder scale if it is contaminated.
• Interfere with the ink system 5. Check the CR encoder FFC or the connector. Main Board
CR load position reverse  Failed to read the CR encoder
000033 6. Replace the CR encoder sensor with a new one. CN303
error
2. Jumping of the CR timing belt 7. Replace the Main Board with a new one. CN305
5. Failure of the CR encoder sensor

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2.3.2.3 Printer (PF)

Error
code
Malfunction or crash of the firmware 1. Turn the printer off and back it on.
PF PID driving time
000040  The PE sensor remains in paper detection status and a paper jam error 2. If the error still occurs after the restart, replace the Main Board. ---
error
occurs instead of causing a fatal error.
 The PF motor stopped running in the middle of the operation 1. Check that no pieces of paper or foreign objects exist in the paper path.
1. The PF was stopped by; 2. Check the load of the paper feed mechanism.
• Obstacles such as jammed paper 3. Check the wheel train of the PF drive and the timing belt for fraying or
• Overload of the paper feed mechanism looseness.
• Disengaging or breakage of the gears 4. Check the PF encoder scale for damage or contamination.
000041 PF PID excess load error  Failed to read the PF motor encoder 5. Check the PF encoder FFC or the connector. ---
2. Contamination of the PF encoder scale 6. Replace the PF motor with a new one.
3. Disconnection, break, skew or damage of the PF motor cable/ 7. Replace the Main Board with a new one.
encoder FFC
4. Failure of the PF motor (not completely broken)
 Failed to read the PF motor encoder 1. Clean the PF encoder scale if it is contaminated.
1. Contamination of the PF encoder scale 2. Check the PF encoder FFC or the connector.
Main Board
PF PID excess speed 2. Skew or damage of the PF encoder FFC 3. Replace the PF encoder sensor with a new one.
000042 CN304
error 3. Failure of the PF encoder sensor 4. Replace the Main Board with a new one.
CN401
 Failure of the PF motor driver
 Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects exist in the paper path.
1. Paper feed was stopped by; 2. Check the load of the paper feed mechanism.
• Obstacles such as jammed paper 3. Check the wheel train of the PF drive and the timing belt.
• Overload of the paper feed mechanism 4. Clean the PF encoder scale if it is contaminated.
• Disengaging or tooth breakage of wheel train of the paper 5. Check the PF encoder FFC or the connector. Main Board
000043 PF PID reverse error feed mechanism 6. Replace the PF encoder sensor with a new one. CN304
 Failed to read the PF motor encoder CN401
2. Contamination of the PF encoder scale
3. Skew or damage of the PF encoder FFC
4. Failure of the PF encoder sensor

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Error
code
 The PF motor did not run or obstacles exist in the paper path 1. Check that no jammed paper exist in the paper path.
1. Overload of the paper feed mechanism 2. Check the load of the PF.
2. The PF timing belt become frayed, jumping, or the wheel train of 3. Check the wheel train of the PF drive and the timing belt for fraying or
paper feed mechanism is disengaged or its tooth is broken looseness.
 Failed to read the PF motor encoder 4. Clean the PF encoder scale if it is contaminated. Main Board
000044 PF PID lock error 3. Contamination of the PF encoder scale 5. Check the PF encoder FFC or the connector. CN304
4. Disconnection, break, skew or damage of the PF encoder FFC 6. Replace the PF encoder sensor with a new one. CN401
5. Failure of the PF encoder sensor 7. Check the connector of the PF motor.
6. Failure of the PF motor (the lead wire is broken or the connector 8. Replace the PF motor with a new one
is disconnected) 9. Replace the Main Board with a new one.
PF load position driving 1. Turn the printer off and back it on.
time error 2. If the error still occurs after the restart, replace the Main Board.
 The PF motor stopped running in the middle of the operation 1. Check that no pieces of paper or foreign objects exist in the paper path.
1. The PF was stopped by; 2. Check the load of the paper feed mechanism.
PF load position excess
000051 • Disengaging or breakage of the gears 4. Clean the PF encoder scale if it is contaminated. ---
load error
 Failed to read the PF motor encoder 5. Replace the PF motor with a new one
2. Contamination of the PF encoder scale 6. Replace the Main Board with a new one.
3. Failure of the PF motor (not completely broken)
 Failed to read the PF motor encoder 1. Clean the PF encoder scale if it is contaminated.
1. Contamination of the PF encoder scale 2. Check the PF encoder FFC or the connector.
Main Board
PF load position excess 2. Skew or damage of the PF encoder FFC 3. Replace the PF encoder sensor with a new one.
000052 CN304
speed error 3. Failure of the PF encoder sensor 4. Replace the Main Board with a new one.
CN401
 Failure of the PF motor driver
 Paper feed fails, stopped by obstacles 1. Check that no pieces of paper or foreign objects exist in the paper path.
1. Paper feed was stopped by; 2. Check the load of the paper feed mechanism.
• Disengaging or tooth breakage of wheel train of the paper 4. Clean the PF encoder scale if it is contaminated. Main Board
PF load position reverse
000053 feed mechanism 5. Check the PF encoder FFC or the connector. CN304
error  Failed to read the PF motor encoder 6. Replace the PF encoder sensor with a new one. CN401
2. Contamination of the PF encoder scale 7. Replace the Main Board with a new one.
3. Skew or damage of the PF encoder FFC
4. Failure of the PF encoder sensor

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2.3.2.4 Printer (PW/PE Sensor)

Error
code
 PE Sensor damage 1. Check the PE Sensor for broken cable or unconnected connector.
 Failure of the Main Board 2. Replace the PE Sensor with a new one.
030001 PE detector error ---
 Occurs when the light value became lower than the threshold 3. Replace the Main Board with a new one.
value in light value adjustment.
 PE Sensor damage 1. Check the PE Sensor for broken cable or unconnected connector.
PE sensor light value  Failure of the Main Board 2. Replace the PE Sensor with a new one.
030003 ---
adjust error  Cannot detect paper even the light value was raised to 3. Replace the Main Board with a new one.
maximum in light value adjustment.
2.3.2.5 Printer (Power)

Error
code
Abnormal temperature  Break or damage of the power supply cable 1. Replace the Power Supply cable with a new one.
of internal power supply  Failure of the power supply unit (Thermistor open failure) 2. Replace the Power Supply Unit with a new one.
unit (less than lower  Failure of the Main Board (Failure of circuit to detect temperature) 3. Replace the Main Board Unit with a new one. Main Board
030005 limit value)
CN307
*Occurs after paper
feed, before start
printing
Abnormal power supply  Failure of the power supply unit (Overtemperature rise) 1. Replace the Power Supply Unit with a new one.
internal temperature 1. Commingling of foreign object with power supply unit 2. Replace the Main Board Unit with a new one.
(above the upper limit (Thermistor short, Overtemperature rise by leakage)
030006 value)  Failure of the Main Board ---
*Occurs after paper 2. Foreign object attached to Main Board or connector
feed, before start 3. Failure of circuit to detect temperature
printing

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2.3.2.6 Printer (Head/CSIC)

Error
code
 Disconnection, break, skew or damage of the head FFC 1. Check the head FFC for disconnection, break, skew or damage.
 Overheat of the Print Head 2. Replace the Print Head with a new one.
HeadHot detect error  1. Failure of the Print Head 3. Replace the Main Board with a new one. Main Board
031001
(pre printing) 2. Failure of the Main Board CN301
 Occurs in-between print passes (after printing one pass and
before printing the next pass)
1. Failure of the Print Head 3. Replace the Main Board with a new one.
HeadHot detect error  Main Board
031002 2. Failure of the Main Board
(after flushing) CN301
 Occurs every after ink flushing operation
(Flushing before starting printing, flushing after manual
cleaning and etc.)
 Protect function of head driving circuit operated when Continuing
Transistor temperature high load printing under high temperature environment.
031003 Replace the Main Board with a new one. ---
error  Failure of the Main Board
 Occurs after receiving a print job and starting printing
 Occurs after receiving a print job and starting printing 2. Replace the Print Head with a new one.
Main Board
031004 Head temperature error Failure of the thermistor inside the Print Head 3. Replace the Main Board with a new one. CN301
Temperature around the Print Head is out of the range from -20
to 80 degrees C.
Head hot detect error 1. Failure of the Print Head 3. Replace the Main Board with a new one. Main Board
031005
(when changing ink) 2. Failure of the Main Board CN301
 Occurs when changing the ink cartridge. (when cartridge
moved to the replacing position)
 Failure of the power source for the Print Head 1. If the fuse has not blown out
1. Failure of the circuit 1) Check the head FFC for disconnection, break, skew or damage.
Disconnection, break, skew, or damage of the head FFC 2. If the fuse has blown out
Blowout of a fuse error Main Board
031006 2. Blowout of fuse on the Main Board 1) Replace the Main Board with a new one.
(Head) CN301
Failure of the Print Head 3. In the other cases
 Occurs at power-on, when replacing the ink cartridge, in- 1) Replace the Print Head with a new one.
between print passes, and after flushing operation
1. Head FFC failure (skew, foreign object attached) 1. Check the head FFC.
2. Failure of the head 2. Replace the Print Head with a new one. Main Board
031008 VBS overvoltage error
3. Failure of the Main Board 3. Replace the Main Board with a new one. CN301
(Occurrence frequency based on past record is 1. > 2. > 3.)

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Error
code
033003 Other Ink device error  Error in the printer settings 1. Turn the printer off and back it on.
033004 Other Ink device error  Failure of the Main Board 2. If the error still occurs after the restart, replace the Main Board. ---
 Occurs at power-on
033005 Other Ink device error
2.3.2.7 Printer (Others)

Error
code
This error code is not displayed but the error history is saved. 1. Check that no obstacles exist in the carriage motion range.
 The carriage does not move 2. Manually unlock the carriage. (If unlocking is impossible, the problem
1. Overload of the Carriage Drive Mechanism (paper jam, foreign caused by failure of the Ink system.)
034001 Home position error object) 3. Check the load applied to the CR by moving it by hand. ---
2. Failure of the Ink system 4. Turn the printer on and check if the carriage moves. If it still does not move,
3. Failure of the CR Motor the motor is broken or failure of the Main Board.
Factor error other than
060001 Depend on user environment Customized support ---
printer device
 Non-supported printer driver
060002 Driver mismatch error Check the OS and the version of the printer driver. ---
 Mismatch between custom printer driver and custom printer
2.3.2.8 System Error

Error
code
1. Check the wireless network board.
202620 Wi-Fi Board failure Failure or disconnection of the wireless network board ---
2. Check the FFC.
1. Check the NFC board.
202623 NFC Board failure Failure or disconnection of the NFC board ---
2. Check the FFC.
1. Check the Panel Unit.
203004 Panel Unit Failure Panel Unit Failure ---
2. Check the FFC.
1. Check the Card board.
205102 Card Board failure Card Board failure ---
2. Check the FFC.
An error code will be assigned to each firmware internal error as 1. Firmware version
3xxxxx Firmware bug ---
necessary. 2. Main Board

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2.4 Service Support Mode  Structure of service support mode menu
 Overview Maintenance SP Mode Maintenance SP M

Run:[Touch PNL] / Select:[HELP] Run:[OK]
Service support mode is a service dedicated special mode that can be started by 1.Printer Inspection Mode Printer Mode
a special operation from the control panel, and allows you to execute functions 2.Status Sheet Print Mode STSheet Print
3.Touch Screen Calibration
including printer mode, service status sheet, and touch panel adjustment.
 The method for starting the printer in the service support

mode differs by which type of control panel, touch panel
or LCD with hard buttons, the printer has. See the table
below to know the control panel type and the Touch panel model LCD model
corresponding method.
Figure 2-2. Service support mode: top menu
Product Reference
Display
ET-M3140/M3140 Series, ET-M3170/M3170 Series, Touch Panel Model
Item Touch panel Explanation When to use
ET-M3180/M3180/ST-M3000 Series (p62) LCD model
model
ET-M2140/M2140 Series, ET-M2170/M2170 Series LCD Model (p63)
Printer Allows you to perform
ET-M1140/M1140 Series, ET-M1170/M1170 Series, Printer mode Inspection Printer Mode adjustment with the SCN Unit When repairing
N/A
ET-M1180/M1180/ST-M1000 Series Mode removed.
In addition to the normal status
Service status
 If you select the service status sheet print, normal startup sheet print
Status Sheet
STSheet Print
sheet information, you can
Troubleshooting
Print Mode check information needed for
screen will be opened.  (p.65)
servicing.
Select status sheet print in that state, you can print Touch panel
Touch Screen Perform the home position
service status sheets. adjustment
Calibration
N/A
adjustment of the touch panel.
When repairing
(p.150)
Troubleshooting Service Support Mode 61

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2.4.1 Touch Panel Model 2. Operate the Touch Panel, and enter the ID.
ID to enter: 89109
Power SW  Operating procedure
1. Tap [SW3] until the value necessary for this digit is displayed.
2. Tap [SW1] to enter the value. The value will change to “*”, and
the cursor goes to the next digit.
3. Repeat steps 1 and 2 to enter the 5 digit ID.
4. When entry is completed, tap [SW2] to confirm.
UP:[Right]
SW1 SW2 SW3 SHIFT:[Left]/FIN:[Center]
*****_
Figure 2-3. Panel operation in service support mode
(Touch panel model)
 Service Support Mode startup and operating procedures
1. Press the [SW1] and [Power SW] button until the screen switches, starting
the printer.
Power SW
Power SW
SW1
SW1 SW2 SW3
Figure 2-4. Service Support Mode startup and operating procedures
Figure 2-5. Service support mode operation method

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2.4.2 LCD Model 2. Enter the ID.

ID to enter: 89109
 Service Support Mode startup and operating procedures
 Operating procedure
1. Press the [OK] button and [Power SW] button until the screen switches, 1. Press [Up] or [Down] until the value necessary for this digit is
starting the printer. displayed.
2. Press [Right] to enter the value. The value will change to “*”, and
Power SW
the cursor goes to the next digit.
3. Repeat steps 1 and 2 to enter the 5 digit ID.
4. When entry is completed, press [OK] to confirm.
UP:[Right]
SHIFT:[Left]/FIN:[Center]
*****_
OK
Figure 2-6. Service Support Mode startup and operating procedures
Figure 2-7. Service support mode operation method
 It is not possible to return to the previous digit after

shifting digits. If you wish to correct the number of the
previous digit, proceed with the steps until after the last
step and then perform input again.
 Please note that the execute button is not enabled until at
least two digits have been entered.

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Solution if enter and execute the wrong ID

 When a different mode starts:
If you enter the wrong ID and a different mode starts,
there is the possibility of changing important settings of
the unit, so press the power button to turn off the power
immediately and then perform the process again to enter
the correct ID number.
 When non-existent ID number:
The following panel LCD display appears and the power
is turned off automatically.
Input ID is not found!!

Please wait Poweroff...

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2.4.3 Status Sheet Information

This section explains about each item printed on the status sheets.
The following status sheets can be printed from the printer.
 Overview of Status Sheets
 Configuration Status Sheet: printer settings information
 Supply Status Sheet: supported model numbers of consumables or periodic replacement
parts, and the total number of sheets fed into the printer.
 Usage History Sheet: usage history such as the total number of printed pages per function.
 Service Status Sheet: in addition to the information included in the above three sheets, information required for servicing is also provided.
However, the status sheet can be printed only in service support mode. (p.61)
 Status Sheet Items
 Configuration Status Sheet (total pages: 1 sheet)
Item Explanation
Device ID Device ID (product name) is displayed.
Serial Number The serial number of the product is displayed.
<Hardware> Memory Capacity Capacity of the memory inside the product is displayed.
Hardware Configuration
Firmware Version of the firmware is displayed.
<Version> Main Firmware Version of the main firmware is displayed.
QPIT Version of the QPIT is displayed.
Language The current language setting is displayed.
Whether the sleep timer is enabled or not is displayed. When enabled, the time period before
Sleep timer
Basic settings the product enters sleep mode is also displayed.
Power Off Power Off If Inactive Whether the setting is enabled or not is displayed.
Timer Power Off If Disconnected Whether the setting is enabled or not is displayed.
Auto Error Solver Whether the auto error resolver options are enabled or not is displayed.
Ink Drying Time The Ink Drying Time when duplex printing is displayed.
Printer settings
PC connection via USB Whether the setting is enabled or not is displayed.
Quiet Mode Whether the setting is enabled or not is displayed.

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Item Explanation
Paper Size Paper size settings for each of the paper sources.
Paper cassette Cassette 1
Paper Type Paper type settings for each of the paper sources.
Paper source settings A4/Letter Auto Switching Whether the auto switching function is enabled or not is displayed.
Paper Size Notice Whether the setting is enabled or not is displayed.
Paper Type Notice Whether the setting is enabled or not is displayed.
 Supply Status Sheet (total pages: 1 sheet)

Item Explanation
Ink Bottle Black Product number Product number of the ink bottle is displayed.
Supply Status
Maintenance Box Product number Product number of the Maintenance Box is displayed.
 Usage History Sheet (total pages: 1 sheet)

Item Explanation
Usage History First Time Printing The date and time when the printer printed for the first time is displayed.
Total Number of Pages The total number of printed pages is displayed.
Total Number of 2-Sided
The total number of printed 2-sided pages is displayed.
Number of Pages <Sorted by Function> Printing Pages
Total Number of 1-Sided
The total number of printed one-sided pages is displayed.
Printing Pages

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Item Explanation
A3/Ledger
A4/Letter
A5
<Sorted by Paper A6 The total number of printed pages per paper size is displayed.
Size> Detailed count per function (one-sided/2-sided, monochrome/color) is also displayed for
(1-sided/2-sided) B4/Legal each paper size.
B5
Envelope
Number of Pages
Other
B&W Copy
B&W Print from Computer
<Sorted by Usage> or Mobile Device The total number of printed pages for each of the purposes is displayed.
B&W Print from Memory
Device or Other Functions
<Sorted by Printer ESC/P-R
The version of each of the printer language is displayed.
Language> Other
B&W Scan Number of sheets scanned in monochrome.
Number of Scan Pages
Color Scan Number of sheets scanned in color.
 Service Status Sheet

Item Explanation
Whether the sleep timer is enabled or not is displayed. When enabled, the time period before
Sleep Timer
the product enters sleep mode is also displayed.
Power Off Timer  Power Off If Inactive Whether the setting is enabled or not is displayed.
Basic Settings
(for models for Euro only) Power Off If Disconnected Whether the setting is enabled or not is displayed.
Whether the auto power off setting is enabled or not is displayed. When enabled, the time
Power Off Settings (excluding models for Euro)
period before the printer automatically turns off is also displayed.

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Item Explanation
Ink Drying Time The Ink Drying Time when duplex printing is displayed.
Printer settings
Quiet Mode Whether the setting is enabled or not is displayed.
Paper Size Paper size settings for each of the paper sources.
Paper Source Settings Paper Cassette Cassette 1
Paper Type Paper type settings for each of the paper sources.
Option Settings Fax Function Always “Off” is displayed.
Ink Bottle Black Product number Product number of the ink bottle is displayed.
Supply Status
Maintenance Box Product number Product number of the Maintenance Box is displayed.
First Time Printing The data and time the printer printed for the first time are displayed.
<Sorted by Function> Total Number of Pages The total number of pages printed by the printer is displayed.
A3/Ledger
A4/Letter
A5
<Sorted by Paper Size> A6 The total number of printed pages per paper size is displayed. Detailed count per function
(1-sided/2-sided) B4/Legal (one-sided/2-sided, monochrome/color) is also displayed for each paper size.
B5
Envelope
Usage History Others
B&W Copy
B&W Print from Computer
<Sorted by Usage> or Mobile Device The total number of printed pages for each of the purposes is displayed.
B&W Print from Memory
Device or Other Functions
The Cumulative number of
<Other> The total number of times a paper jam error occurs is displayed.
paper jam
Document Table (Number of
Number of Sheets Scanned The total number of pages scanned on the scanner glass is displayed.
pages)
Number of Sheets Loaded Cassette 1/Manual feed The total number of printed pages per paper source is displayed.
Printer Error Status of the product (error occurring state) is displayed.
Scanner Error Always “---” is displayed.
Status Fax Error Always “---” is displayed.
Network Error
Status of the product (error occurring state) is displayed.
Other Error

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CHAPTER
3
DISASSEMBLY/ASSEMBLY
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3.1 Overview 3.1.2 Jigs

This chapter describes procedures for disassembling the main parts/units of Table 3-2. Jigs
ET-M3140/M3140 Series, ET-3170/M3170Series, ET-M3180/M3180/ST- Name Quantity EPSON Part Code
M3000 Series, ET-M2140/M2140 Series, ET-M2170/M2170 Series, ET- Teflon tape (t = 0.08 mm) 1 1706715
M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-
M1000 Series. Unless otherwise specified, disassembled parts/units can be Thickness gauge (1.37 mm) 1
reassembled by reversing the disassembly procedure. Disassembly/reassembly Thickness gauge (1.87 mm) 1
precautions and tips are give in “3.3.4 Repairing Major Components
Tube clip 2 Commercially available
Disassembly/Assembly Procedure” (p97) and “3.4 Detailed Disassembly/
Reassembly Procedure for each Part/Unit” (p124). See the sections as Syringe 1
necessary. Case for extruding ink 1
Make sure to read “ Safety Precautions” (p3) before starting work.
When you have to remove units or parts that are not described in this chapter,
see the exploded diagrams of SPI (Service Parts Information).
3.1.1 Tools
Use only specified tools to avoid damaging the printer.
Table 3-1. Tools

Name Availability EPSON Part Code
(+) Phillips screwdriver #1 ? 1080530

(+) Phillips screwdriver #2 ? ---
Flathead screwdriver ? ---
Flathead Precision screwdriver #1 ? ---
Tweezers ? ---
Longnose pliers ? ---
Acetate tape --- 1003963
Note 1: “Availability” means that use of a commercially available one is permitted.
2: EPSON provides the tools listed with EPSON part code.
Disassembly/Assembly Overview 70
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3.1.3 Locations of the Parts/Units  Printer mechanism

This section shows the locations of the main parts/units. Front 1 11 10 Rear 12
9
The parts/units which can not be seen in the following 2
pictures are indicated in dotted lines ( ). 8 13
3 7
ET-M3140/M3140 SERIES, ET-3170/M3170SERIES, ET-M3180/M3180/ST-

M3000 SERIES
14
 Exterior parts 4 5 6 15 16 17
Right Left
Front Rear 27
1
26
7 21
2
6 10
3 8 22
4 5 9
Right Left 18 19 20 23 24 25
No. Name No. Name

1 Main Board (p93) 15 Pickup Roller Assy (p92)
12
2 CR Scale & Spring (p93) 16 Paper Guide Upper Center (p95)
3 Star Wheel Holder Assy (p94) 17 Paper Guide Upper Left (p95)
14
11 13 4 Holder Roller Assy (w/Paper Sensor) (p94) 18 Holder Board Ink End Sensor (p93)
No. Name No. Name 5 Ink Tube (p94) 19 Ink System Assy (p93)
1 ADF/SCN Unit (p90) 8 Cover Right (p92) 6 Key Slot Assy (p93) 20 CR Motor (p95)
Housing Top Assy (w/Cover Top Maintenance Box (p92) 7 Print Head (p90) 21 FAX Box (p90)
2 9
Open Sensor) (p90) 8 Adapter (×2) (p92) 22 P/S Unit (p92)
3 Cover Front (p94) 10 Duplex Unit (p92) 9 Paper Guide Dup Front Assy (p93) 23 PF Motor Assy (p96)
4 Paper Cassette (p92) 11 Housing Right (p92) 10 Head FFC (p91) 24 PF Encoder (p92)
5 Ink Tank Assy (p93) 12 Cover Stand (p90) 11 PE Sensor Assy (p95) 25 Relay Board (p92)
12 Holder LD Assy (p93) 26 PF Scale (p92)
6 Cover Tank (p92) 13 Housing Left (p92)
13 Paper Guide Upper Right (p95) 27 PW Sensor (p94)
7 Cover Top (p92) 14 Cover Side SCN (p90)
14 ASF Bank Assy (p93)
Figure 3-1. Exterior Parts
Figure 3-2. Printer Mechanism
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ET-M2140/M2140 SERIES, ET-M2170/M2170 SERIES  Printer mechanism
 Exterior parts Front

1 11
Rear
12
10 9
2
Front 1 Rear 9 8
3 13
2 7
8
3
7 12
4
10
14
5 4 5 6
6 11 15 16 17
Right Left
Right Left
26
25
14
21
15 16
13
18 19 20 22 24
No. Name No. Name 23
1 SCN Unit Assy (p90) 9 Cover Document SC (p90) No. Name No. Name
2 Panel Unit (p90) 10 Cover Right (p92) 1 Main Board (p93) 14 ASF Bank Assy (p93)
Housing Top Assy (w/Cover Top Maintenance Box (p92) 2 CR Scale & Spring (p93) 15 Pickup Roller Assy (p92)
3 11
Open Sensor) (p90) 3 Star Wheel Holder Assy (p94) 16 Paper Guide Upper Center (p95)
4 Cover Front (p94) 12 Duplex Unit (p92) 4 Holder Roller Assy (w/Paper Sensor) (p94) 17 Paper Guide Upper Left (p95)
5 Paper Cassette (p92) 13 Housing Right (p92) 5 Ink Tube (p94) 18 Holder Board Ink End Sensor (p93)
6 Ink Tank Assy (p93) 14 Cover Stand (p90) 6 Key Slot Assy (p93) 19 Ink System Assy (p93)
7 Cover Tank (p92) 15 Housing Left (p92) 7 Print Head (p90) 20 CR Motor (p95)
8 Cover Top (p92) 16 Cover Side SCN (p90) 8 Adapter (×2) (p92) 21 P/S Unit (p92)
Figure 3-3. Exterior Parts 9 Paper Guide Dup Front Assy (p93) 22 PF Motor Assy (p96)
10 Head FFC (p91) 23 PF Encoder (p92)
11 PE Sensor Assy (p95) 24 Relay Board (p92)
Confidential
ET-M1140/M1140 SERIES, ET-M1170/M1170 SERIES, ET-M1180/  Printer mechanism

M1180/ST-M1000 SERIES Front 1 Rear
11 10 12
9
 Exterior parts 2
8
Front Rear 13
3 7
1 7
2 6
10
3
8 14
4 4 5 6 15 16 17
5
9 Right Left
Right Left 26
12
25
21
13
11 22
18 19 20 23 24
No. Name No. Name No. Name No. Name

Housing Top Assy (w/Cover Top Cover Right (p92) 1 Main Board (p93) 14 ASF Bank Assy (p93)
1 8
Open Sensor) (p91)
2 CR Scale & Spring (p93) 15 Pickup Roller Assy (p92)
2 Panel Board (p91) 9 Maintenance Box (p92)
3 Star Wheel Holder Assy (p94) 16 Paper Guide Upper Center (p95)
3 Cover Front (p94) 10 Duplex Unit (p92)
4 Holder Roller Assy (w/Paper Sensor) (p94) 17 Paper Guide Upper Left (p95)
4 Paper Cassette (p92) 11 Housing Right (p92)
5 Ink Tube (p94) 18 Holder Board Ink End Sensor (p93)
5 Ink Tank Assy (p93) 12 Cover ASF (p91)
6 Key Slot Assy (p93) 19 Ink System Assy (p93)
6 Cover Tank (p92) 13 Housing Left (p92)
7 Print Head (p90) 20 CR Motor (p95)
7 Cover Top (p92)
8 Adapter (×2) (p92) 21 P/S Unit (p92)
Figure 3-5. Exterior Parts 9 Paper Guide Dup Front Assy (p93) 22 PF Motor Assy (p96)
10 Head FFC (p91) 23 PF Encoder (p92)
11 PE Sensor Assy (p95) 24 Relay Board (p92)
Confidential
3.1.4 Standard Operation Time for Servicing the Product Table 3-3. Standard Operation Time
The following are the standard operation time for servicing the product. This Time (in units of seconds)
standard operation time was determined based on the MTTR result measured Parts/Unit Adjustment/
Replacement Total
using the prototype of ET-M3140/M3140 Series, ET-3170/M3170Series, ET- inspection
M3180/M3180/ST-M3000 Series, ET-M2140/M2140 Series, ET-M2170/ Housing Left 0:20 0:20
M2170 Series, ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET- P/S Unit 1:18 1:18 2:36
M1180/M1180/ST-M1000 Series.
FAX Box 1:55 1:55
The underlined parts/units are supplied as After Service Parts. Holder Core Fax 2:35 2:35
 ET-M3140/M3140 Series, ET-3170/M3170Series, ET-M3180/M3180/ST- Relay Board 1:15 1:15

M3000 Series PF Scale 0:30 0:30
Table 3-3. Standard Operation Time PF Encoder 1:04 1:04

Cover Stand 0:34 0:34
Time (in units of seconds)
Parts/Unit Cover Side SCN 0:44 0:44
Adjustment/
Replacement Total
inspection ADF/SCN Unit 2:19 2:19
Duplex unit 0:04 3:54 3:58 ADF Unit 3:11 3:11
Paper Cassette 0:08 2:04 2:22 SCN Unit Assy 3:11 0:49 4:00
Cover Cassette 0:09 0:09 Holder Board 1:40 1:40
Cover Right 0:27 0:27 Print Head 2:48 22:33 25:21
Maintenance Box 0:33 0:33 Housing Top Assy 

5:22 5:22
(w/Cover Top Open Sensor)
Housing Right 1:13 1:13
PDL SD Card 5:26 5:26
Cover Tank 1:17 1:17
Head FFC 8:40 8:40
Pick up Roller Assy. 0:11 0:11
CR Scale & Spring 6:14 6:14
Cap Tank 0:14 0:14
Guide FFC 6:14 6:14
Cover Top 0:10 0:10
Holder Scale CR 6:53 6:53
Cover Cable Head 0:13 0:13
Key Slot Assy 6:45 6:45
Pressing Plate Tube 0:10 0:10
Housing Front Right Assy 7:05 7:05
Cover CR 0:35 0:35
Housing Right Sub 7:29 7:29
Adapter x2 0:37 0:37
Ink Tank Assy 8:19 8:19
Document Mat 0:16 0:16
Confidential
Table 3-3. Standard Operation Time Table 3-3. Standard Operation Time
Time (in units of seconds) Time (in units of seconds)
Parts/Unit Adjustment/ Parts/Unit Adjustment/
Replacement Total Replacement Total
inspection inspection
Ink Tank  PW Sensor 6:03 2:34 8:37
8:41 8:41
(w/Ink End Sensor)
Head Grounding Plate 6:07 2:14 8:21
Holder Board Ink End
8:41 8:41 Sheet Guide Tube 6:15 6:15
Sensor
Ink Tube 8:01 8:01
ASF Bank Assy 7:15 2:14 9:29
Frame Main Support 6:01 6:01
Ink System Assy 6:22 6:22
Main Board 9:11 9.23 18:34
Holder Connector CSIC IS 7:09 7:09
Cover Transister 9:29 9:29
Ink Eject CSIC FFC 7:50 7:50
Paper Guide Upper Left 10:26 1:40 12:06
Holder Cable CSIC Ink Eject 7:09 7:09
Paper Guide Upper Center 11:50 1:40 13:30
Holder Housing Ink Eject 7:27 7:27
Paper Guide Upper Right 12:22 1:40 14:02
I/S Transmission Gear 6:26 6:26
PE Sensor Assy 12:39 3:04 15:43
Paper Guide Dup Front Assy 6:05 6:05
PE Sensor 13:05 13:05
Holder LD Assy 6:14 6:14
PE Sensor Holder 13:05 13:05
Panel FFC 5:32 5:32
Main Frame Assy 17:13 13:57 31:10
Plate FFC Ink Eject 6:40 6:40
Slider Trans & Spring 17:25 17:25
Holder Cam Assy 7:13 7:13
Spur Gear 17.6 17:17 17:17
Guide Ink Tube 2nd 6:22 6:22
Compression Spring
Star Wheel Holder Assy 7:09 1:40 8:49 17:17 17:17
Transmission
Housing Front Left 5:53 5:53
CR Motor 18:00 1:23 19:23
Holder Gear 6:47 6:47
CR Unit 18:30 4:34 23:04
Spur Gear 2.1 5:58 5:58
CR Timing Belt 18:43 18:43
Holder Roller Assy 
6:31 1:40 8:11 CR Encoder 19:09 19:09
(w/Paper Sensor)
Main Frame 18:30 18:30
Cover Front 6:18 6:18
PF Roller Assy 18:07 2:01 20:08
CR Driven Pulley & Spring 5:53 5:53
Frame Base Assy 18:07 18:07
Wi-Fi Board 5:28 5:28
Frame Holder ASF 19:35 19:35
Confidential
Table 3-3. Standard Operation Time  ET-M2140/M2140 Series, ET-M2170/M2170 Series

Table 3-4. Standard Operation Time
Parts/Unit Adjustment/
Replacement Total Time (in units of seconds)
inspection
PF Motor Assy 18:54 0:13 19:07 Replacement Total
inspection
Combination Gear 20:54 20:54
Duplex unit 0:04 3:54 3:58
EJ Roller Assy 21:04 1:40 22:44
Paper Cassette 0:08 2:14 2:22
EJ Roller Assy 1 21:39 21:39
Cover Cassette 0:09 0:09
Square Nut 18:11 18:11
Cover Right 0:27 0:27
Maintenance Box 0:33 0:33
Housing Right 1:13 1:13
Cover Tank 1:17 1:17
Pick up Roller Assy. 0:11 0:11
Cap Tank 0:14 0:14
Cover Top 0:10 0:10
Cover CR 0:35 0:35
Document Mat 0:16 0:16
Cover Hinge Document SC 0:08 0:08
Cover Document SC 0:12 0:12
Housing Left 0:20 0:20
P/S Unit 1:18 1:18 2:36
Holder Core Fax 1:58 1:58
Relay Board 1:15 1:15
PF Scale 0:30 0:30
PF Encoder 1:04 1:04
Cover Stand 0:34 0:34
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Cover Side SCN 0:44 0:44 I/S Transmission Gear 6:26 6:26
SCN Unit Assy 2:19 0:49 3:08 Paper Guide Dup Front Assy 6:05 6:05
SCN Unit 2:58 2:58 Holder LD Assy 6:14 6:14
Panel Unit 2:58 2:58 Panel FFC 5:32 5:32
Holder Board 1:40 1:40 Plate FFC Ink Eject 6:40 6:40
Print Head 2:48 22:33 25:21 Holder Cam Assy 7:13 7:13
Housing Top Assy  Guide Ink Tube 2nd 6:22 6:22
5:22 5:22
Star Wheel Holder Assy 7:09 1:40 8:49
Head FFC 8:40 8:40
Housing Front Left 5:53 5:53
CR Scale & Spring 6:14 6:14
Holder Gear 6:47 6:47
Guide FFC 6:14 6:14
Spur Gear 2.1 5:58 5:58
Holder Scale CR 6:53 6:53
Holder Roller Assy 
6:31 1:40 8:11
Key Slot Assy 6:45 6:45 (w/Paper Sensor)
Housing Front Right Assy 7:05 7:05 Cover Front 6:18 6:18
Housing Right Sub 7:29 7:29 CR Driven Pulley & Spring 5:53 5:53
Ink Tank Assy 8:19 8:19 Wi-Fi Board 5:28 5:28
Ink Tank  PW Sensor 6:03 2:34 8:37
8:41 8:41
(w/Ink End Sensor)
Head Grounding Plate 6:07 2:14 8:21
Holder Board Ink End
8:41 8:41 Sheet Guide Tube 6:15 6:15
Sensor
Ink Tube 8:01 8:01
ASF Bank Assy 7:15 2:14 9:29
Main Board
Holder Connector CSIC IS 7:09 7:09 9:11 9.23 18:34
(EEPROM Copy OK)
Main Board 
9:11 10:57 20:08
Holder Cable CSIC Ink Eject 7:09 7:09 (EEPROM Copy NG)
Holder Housing Ink Eject 7:27 7:27 Cover Transistor 9:29 9:29
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Table 3-4. Standard Operation Time  ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-
Time (in units of seconds) M1000 Series
Parts/Unit Adjustment/ Table 3-5. Standard Operation Time
Replacement Total
inspection
Paper Guide Upper Left 10:26 1:40 12:06 Parts/Unit Adjustment/
Replacement Total
Paper Guide Upper Center 11:50 1:40 13:30 inspection
Paper Guide Upper Right 12:22 1:40 14:02 Duplex unit 0:04 3:54 3:58
PE Sensor Assy 12:39 3:04 15:43 Paper Cassette 0:08 2:14 2:22
PE Sensor 13:05 13:05 Cover Cassette 0:09 0:09
PE Sensor Holder 13:05 13:05 Cover Right 0:27 0:27
Main Frame Assy 17:13 13:57 31:10 Maintenance Box 0:33 0:33
Slider Trans & Spring 17:25 17:25 Housing Right 1:13 1:13
Spur Gear 17.6 17:17 17:17 Cover Tank 1:17 1:17
Compression Spring Pick up Roller Assy. 0:11 0:11
17:17 17:17
Transmission
Cap Tank 0:14 0:14
CR Motor 18:00 1:23 19:23
Cover Top 0:10 0:10
CR Unit 18:30 4:34 23:04
CR Encoder 19:09 19:09
Cover CR 0:35 0:35
PF Roller Assy 18:07 2:01 20:08
Holder Board 1:40 1:40
Print Head 2:48 22:33 25:21
Cover ASF 0:06 0:06
PF Motor Assy 18:54 0:13 19:07
Housing Left 0:20 0:20
P/S Unit 1:18 1:18 2:36
EJ Roller Assy 21:04 1:40 22:44
Relay Board 1:15 1:15
PF Scale 0:30 0:30
PF Encoder 1:04 1:04
Housing Top Assy 
3:23 3:23
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Panel Cover 3:44 3:44 Holder Cam Assy 5:14 5:14
Panel Board 3:50 3:50 Guide Ink Tube 2nd 4:23 4:23
PDL SD Card 3:27 3:27 Star Wheel Holder Assy 5:10 1:40 6:50
Head FFC 6:28 6:28 Housing Front Left 3:54 3:54
CR Scale & Spring 4:15 4:15 Holder Gear 4:48 4:48
Guide FFC 4:15 4:15 Spur Gear 2.1 3:59 3:59
Holder Scale CR 4:54 4:54 Holder Roller Assy 
4:32 1:40 6:12
(w/Paper Sensor)
Key Slot Assy 4:46 4:46
Cover Front 4:19 4:19
Housing Front Right Assy 5:06 5:06
CR Driven Pulley & Spring 3:54 3:54
Housing Right Sub 5:30 5:30
Wi-Fi Board 3:29 3:29
Ink Tank Assy 6:20 6:20
PW Sensor 4:04 2:34 6:38
Ink Tank 
6:42 6:42
(w/Ink End Sensor) Head Grounding Plate 4:08 2:14 6:22
Holder Board Ink End Sheet Guide Tube 4:16 4:16
6:42 6:42
Sensor
Ink Tube 6:02 6:02
ASF Bank Assy 5:16 2:14 7:30
Main Board 7:12 9.23 16:35
Holder Connector CSIC IS 5:10 5:10
Cover Transister 7:30 7:30
Paper Guide Upper Left 8:27 1:40 10:07
Holder Cable CSIC Ink Eject 5:10 5:10
Paper Guide Upper Center 9:51 1:40 11:31
Holder Housing Ink Eject 5:28 5:28
Paper Guide Upper Right 10:23 1:40 12:03
I/S Transmission Gear 4:27 4:27
PE Sensor Assy 10:40 3:04 13:44
Paper Guide Dup Front Assy 4:06 4:06
PE Sensor 11:06 11:06
Holder LD Assy 4:15 4:15
PE Sensor Holder 11:06 11:06
Panel FFC 3:33 3:33
Main Frame Assy 15:14 15:14
Plate FFC Ink Eject 4:41 4:41
Slider Trans & Spring 15:26 15:26
Confidential
Table 3-5. Standard Operation Time

Replacement Total
inspection
Spur Gear 17.6 15:18 15:18
Compression Spring
15:18 15:18
Transmission
CR Motor 16:01 1:23 17:24
CR Unit 16:31 4:34 21:05
CR Encoder 17:10 17:10
PF Roller Assy 16:08 2:01 18:09
PF Motor Assy 16:55 0:13 17:08
EJ Roller Assy 19:05 1:40 20:45
Confidential
3.1.5 Checks and Precautions before Disassembling  Determining whether the breathable film is wet or not
3.1.5.1 Factors which Affect the Print Quality When the breathable film is wet, tank replacement is
necessary. Because it is hard to notice that the film is wet
WETTING OF VENTILATION FILM just by visually checking its surface, determine that
according to whether the ink has reached to a certain
The film under sealing film attached on the Ink Tank is breathable film. The air
portion of the air chamber.
in the ink tank is released to outside through this film and then the air hole to
keep ink supply to the Print Head stable. If the film gets wet with ink, the air in
the tank is not properly released outside and may cause degradation in print breathable film
quality.
Air hole
Hard to notice by seeing the surface Cyan ink soiled
When the ink has reached the red squared part of the air chamber shown below,
breathable film is probably wet. In this case, replace the Ink Tank.
breathable film
Figure 3-7. Breathable film/air hole
Figure 3-8. Wetting of breathable film
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3.1.5.2 Minimizing Ink Leakage during Disassembly for Your Safety HOW TO MINIMIZE THE INK LEAKAGE
Ink leakage may occur when removing ink-related parts from the printer. 
This section describes the parts that may cause ink leakage and how to prevent Before disassembling, check the following methods.
or minimize the leakage.
 Removing adapter from the carriage
When the printer get soiled by the ink leakage, wipe the ink
with a cloth wet with CR02. Do not use alcohol to the parts Before disconnecting the joint parts of the ink path, make sure to remove the
that touch the ink such as tube connecting part and adapter. Adapter from the Carriage.
Adapter
THE PARTS THAT MAY CAUSE INK LEAKAGE WHEN REMOVING
Parts name* When ink leakage may occur Location
Ink Tank Removing the Ink Tube from the Ink
Tank. A Carriage
Adapter Removing the Ink Tube from the adapter.

B
Ink Tube • Removing the Ink Tube from the Ink

Tank.
• Removing the Ink Tube from the A, B
adapter.
Note "*" : These parts are indicated with the icon in disassembly/reassembly flowchart. (see
" 3.3.3 Disassembly Flowchart (p89) ")
Adapter
Figure 3-10. Ink leakage from adapter
Ink Tank
Ink Tube A
Figure 3-9. The Parts That May Cause Ink Leakage
Confidential
 Disconnecting the Adapter and the Ink Tube When removing the Ink Tube from the adapter in the
Be careful not to press the film portion of the Adapter since doing so may cause procedure given below, ink may leak from the Ink Tube.
ink to leak. Hold the Adapter by its plastic portion when disconnecting the Ink Perform disconnection off the printer and be careful not to
Tube.
soil printer and things around.
In addition, before disconnecting the tube, pinch it with the tube clip and cover
the tube end with a cloth to minimize ink leakage.
1. Pinch the Ink Tube with a tube clip and remove it from the adapter.
 Tools needed
2. To prevent ink leakage, plug a cotton swab into the tip of the Ink Tube.
 Tube clip
 Cloth 3. Remove the tube clip from the Ink Tube.
4. Repeat Step 1 to Step 3 until all four Ink Tubes are removed.
Connector Film
Tube clip
Cloth
Cotton swab
Adapter
Figure 3-12. Disconnecting adapter and Ink Tube (2)
Cloth
Figure 3-11. Disconnecting adapter and Ink Tube (1)
Confidential
3.1.5.3 Ink Discharging Procedure 4. Suck out the ink inside the Ink Tank with the connected syringe.
Before removing the Ink Tank, discharge the ink in the procedure given below
if necessary. Adapter
1. Disconnect the adapter from the printhead. (p 82)

2. Connect any syringe (standard: tip of the syringe = Φ3.2mm, capacity = 50
mL) to the disconnected adapter.
3. Open the Cap Hinge Tank.
Syringe
Cap Hinge Tank
Figure 3-14. Ink discharging (2)
5. Repeat Step 1 to Step 4 for each color.
Figure 3-13. Ink discharging (1)
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3.2 Common Cautions on Disassembly/Reassembly Item Content Photo/Illustration
When Do not lubricate any part other

This section describes common cautions when disassembling/reassembling the applying than those specified. If grease is
product. ---
grease applied on such a part, wipe it off
completely.
Before disassembling/reassembling a printer including this product, be sure to
External Confirm visually that there are
read Safety Precautions(P3) and this section. ---
parts no scratches, dirt, and gaps.
Moving After reassembling, confirm that
Item Content Photo/Illustration parts there are no abnormal noises and ---
When 1. When handling new parts for they work smoothly.
2.
handling replacement, take care not to Timing belts 1. Take care not to break them. 2.
2.
parts contaminate or damage them. 2. Confirm that it is installed
2. Take care not to damage the properly onto the transmissive
FFCs/cables/Ink tube if there sections of the pinion gear/
is a possibility of coming into Housing Top Assy Housing Top Assy driven roller.
contact with them. Except for ET-M1140/M1140
Series, ET-M1170/M1170
ET-M1140/M1140 Series,
3. When reassembling the Series, ET-M1180/M1180/ST- ET-M1180/M1180/ST-M1000 Motors Take care not to damage the
M1000 Series Series ---
product, take care not to let pinion gears.
3.
components of the unit come Sensors 1. Take care not to touch the
3.
off. detector sections.
2. As for the encoder Sensor
used with a circular scale, the
Main Frame Assy photo sensor section should be
set over the encoded area of
When Take care not to damage them the circular scale.
reassembling when securing them by
3. Take care not to get injured by 2.
tightening screws.
the sharp ends of the board
terminal on the back of the
circuit boards when handling
Main Board the sensors or the peripheral
parts.
Holder Core Holder Core Fax

Except for ET-M3140/ ET-M3140/M3140 Series,
M3140 Series, ET-M3170/ ET-M3170/M3170 Series,
M3170 Series, ET-M3180/ ET-M3180/M3180/ST-
M3180/ST-M3000 Series M3000 Series
Disassembly/Assembly Common Cautions on Disassembly/Reassembly 85

Confidential
Item Content Photo/Illustration Item Content Photo/Illustration
Scales 1. Take care not to touch the Paper feed Do not touch rollers for paper
encoded area. rollers feeding when handling them.
2. Install it with the black section 2. 4.
up. (CR Scale only)
3. Wipe the scale with alcohol
before installing. (CR Scale One Time After removing One Time parts
only) parts specified in this manual, do not
4. Confirm that they do not touch One Time icon:
reuse them, but be sure to replace
the photo sensors after them with new ones.
installation.
Holder Cam Align the dowel on the Slider Slider Trans Holder Cam Assy
FFCs 1. Be sure to insert them to their Assy Trans with the groove on the
connectors on the boards as Holder Cam Assy and attach
far as they will go without any them.
loose connection such as a
half-way or slant connection.
2. Route them along their routing Dowel groove
4. FFC strengthen plate
paths.
3. If the double-sided tape that Ink System 1. Take care not to stain your
secures the FFCs is not strong hands with ink.
enough to secure them, make 2. When you connect the ink
sure to replace the tape and tube to another part, insert the
secure the FFCs firmly. ink tube up to the root of the
4. When connecting to the joint to prevent ink leakage
---
connector, be careful not to and secure the tube with the
break the strengthen plate on tube clamp.
the backside of the terminal of 3. If it's hard to insert the ink
the FFC. tube to the joint, apply CR02
to the inserting part of the ink
Gears When installing gears, pay tube.
attention to the following:
• The gear section should not be MAC 1. Take care not to stain or
damaged. Address damage it.
Label* 2. When replacing the printer
• No foreign material is --- Cover Cassette
attached. mechanism, make sure to
install the existing Main
• No grease is attached on any
Board and the part with the
parts other than those
MAC address label (Cover
specified.
Cassette) to the new printer
mechanism.
Note " * " : Only ET-M1140/M1140, ET-M1170/M1170, ET-M1180/M1180/ST-M1000 Series
Disassembly/Assembly Common Cautions on Disassembly/Reassembly 86

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3.3 Disassembly/Reassembly Procedures

3.3.1 Parts/Components Need to be Removed Before
Disassembly/Reassembly
In " 3.3.3 Disassembly Flowchart (p89) ", the procedures are indicated on the
premise that some parts/units are removed in advance. Make sure to remove the
following parts/units before starting disassembly.
The printer image used below is ET-M2140/M2140 Series,

however, the procedure is the same for the other models.
 Duplex Unit
Duplex Unit
Figure 3-15. Removing the Duplex Unit
Disassembly/Assembly Disassembly/Reassembly Procedures 87

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3.3.2 Functional differences between models and component parts

The products described in this manual employ the same printer mechanism, however, because of the functional differences, there are some structural differences
between them.
The table below describes the differences.
Table 3-6. Function List

ET-M3180/ ET-M1180/
ET-M3140/ ET-M3170/ ET-M2140/ ET-M2170/ ET-M1140/ ET-M1170/
Function M3180/ST- M1180/ST-
M3140 Series M3170 Series M2140 Series M2170 Series M1140 Series M1170 Series
Panel Touch Panel 2.4 inch LCD 1.44 inch / Mechanical Keys Mechanical Keys
ADF Yes ---
Scanner CIS
Print Head μTFP1S-mono
Paper loading Front, Rear (Manual)
Duplex Unit Yes
Fax Yes ---
Wi-Fi --- Yes --- Yes --- Yes
Ethernet --- Yes --- Yes --- Yes
Card Slot ---
Maintenance Box Replaceable by user
Disassembly
Flowchart Start P.90 P.90 P.91
Position

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3.3.3 Disassembly Flowchart

This section describes procedures for disassembling the parts/units in a flowchart format. For some parts/units, detailed procedures or precautions are provided
(accordingly indicated by icons and cell's color). Refer to the explanations in the example chart below and perform an appropriate disassembling and assembling
procedure. (see “3.3.4 Repairing Major Components Disassembly/Assembly Procedure” (p97) and “3.4 Detailed Disassembly/Reassembly Procedure for each
Part/Unit” (p124)) For routing cables, see “3.5 Routing FFCs/cables” (p127)
 The example below shows how to see the charts on the following pages.
The name enclosed in gray indicate
Upper Cover a part/unit that must be removed on Item Description Reference
Assy (p20) the way to the target parts.
White-
Part/unit supplied as an ASP ---
Parts/unit letter
name Black-
Part/unit not supplied as an ASP ---
Black letters indicate a letter
CR Driven
Pulley part/unit not supplied as Indicates a practice or condition that could
an ASP. Indicates the reference
result in injury or loss of life if not strictly
observed. page in blue-letter
---
Indicates a practice or condition that could
--- Indicates the reference
result in damage to, or destruction of page in blue-letter
equipment if not strictly observed.
---
Indicates the parts that are inevitably broken
in the disassembling procedure, and should ---
Shows necessary procedures be replaced with a new one for reassembly.
 FFC/Cable before removing the following Indicates necessary check items in the Indicates the reference
parts.* disassembling/assembling procedure. page in blue-letter
Indicates supplementary explanation for Indicates the reference
White letters indicates disassembly is given. page in blue-letter
Main Frame a part/unit supplied as Icon
CR Motor an ASP. Indicates particular tasks to keep quality of Indicates the reference
Assy the units are required. page in blue-letter
3 2 Indicates screw type and Indicates particular routing of cables is Indicates the reference
tightening torque that required. page in blue-letter
are defined in the list
--- S4 --- shown at the lower right Indicates particular adjustment(s) is/are Chapter 4 " Adjustment
of the page. required. (p132) "
(p 21) (p 27) (p 22)
Reference page Chapter 5 "
Indicates lubrication is required. Maintenance (p152) "
Can be removed/installed as unit Indicates the number of screws securing
or Assy. the parts/units. ---
Note "*" : The boxes with only part names indicates the removal of such parts. If the names of Indicates the points secured with other than a
FFCs or cables are shown, disconnect the FFCs or cables from their connectors. screw such as a hook, rib, dowel or the like. ---

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ET-M3170/M3170 Series, ET-M2140/M2140 Series, ET-
ET-M3180/M3180/ST- M2170/M2170 Series Start
M3000 Series Start
Housing Left Housing Left Cover Hinge

(p92) Document Mat 1 (p 92) (p92) Document Mat Document SC 1 (p 92)
(×2)
--- ---
---
2 2
P/S Unit (p92) P/S Unit (p92) 2
Cover Stand Cover Stand
--- ---
---
--- ---
4 4
FAX Box Holder Core Cover Document
--- --- SC
2 1 ---
2 S1 1 2
S9
Cover Side SCN Cover Side SCN
--- ---
(p 131)
--- ---
2 2
Holder Core
FAX
--- ---
1
S9 1
ADF/SCN Unit
SCN Unit Assy Panel Unit SCN Unit Assy
---
2
2 2 ---
S9 4
S9 4 S1 7 ---
(p 100) (p 129 , p 130 ,
(p 100) (p 129, p 130) (p 103) (p 132)
p 131)
ADF Unit SCN Unit Assy
--- ---
Cover Right Cover CR (p92) Cover Right Cover CR (p92)
(p92)
S9 2 S9
2 (p92) Screw type/torque list
Cover Cable Cover Cable
Maintenance Head (p92) Maintenance
Box (p92) Head (p92) Symbol Screw Type Torque
(p 126) (p 131) (p 126) (p 129) Box (p92)
Adapter (×2) Adapter (×2)
Housing Right (p92) Housing Right S1 C.B.P-TITE SCREW 3X10 6±1 kgfcm
(p92) (p92)
(p92)
S2 C.B.S-TITE SCREW 3X6 6±1 kgfcm
Cap Hinge Tank Cap Hinge Tank
(p92) (p92) S3 C.B.P-TITE SCREW 3X8 6±1 kgfcm
Holder Board Holder Board S4 C.B.P-TITE SCREW 2X8 2.5±0.5 kgfcm
--- S5 C.B.P-TITE SCREW 2.5X8 5±1 kgfcm

---
Housing Top Housing Top
Assy S6 C.B.P-TITE SCREW 3X6 3.5±0.5 kgfcm
2 Assy 2
(w/Cover Top (w/Cover Top S7 C.B.P-TITE SCREW 2X6 2.5±0.5 kgfcm
Open Sensor) Open Sensor)
--- --- S8 C.B.P-TITE SCREW 2X8 2.3±0.2 kgfcm
7 7
S9 C.B.P-TITE SCREW 3X10 (Black) 6±1 kgfcm
S1 S9 4 S1 S9 4 S10 C.B.S-TITE SHOULDER SCREW 3X10.6 6±1 kgfcm
Print Head Head FFC Print Head Head FFC
(p 108) (p 129) (p 108) (p 129)
S11 C.P.SCREW 3X4 4±0.5 kgfcm
3 --- 3 --- S12 SCREW,COVER,FASTEN,M3X8 ---
S5 2 1 S5 2 1 S13
S12 C.B.S-TITE SCREW 2X5 2.5±0.5 kgfcm
S14 Lamimate.P-TITE SCREW 3X10 6±1 kgfcm
2 (p 93) (p 124) (p 132) (p 127) 2 (p 93) (p 124) (p 132) (p 127)
S15 Lamimate.S-TITE SCREW 3X6 6±1 kgfcm
Flowchart 3-1. Disassembly/Reassembly Flowchart (1)

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ET-M1180/M1180/ST-
M1000 Series Start
Housing Left Cover CR (p92)

(p92) Cover ASF 1 (p 92)
Cover Cable
Head (p92) ---
Adapter (×2)
(p92) 2
Cover Right P/S Unit (p92)
(p92)
---
Maintenance
Box (p92) Holder Board
Housing Right
(p92) Holder Core ---
Cap Hinge Tank
(p92) 2
1
1 ---
S1
---
Print Head
S5 2
Housing Top
Assy (p 124) (p 132)
(w/Cover Top
Open Sensor)
5
Panel Cover
S9 --- Head FFC
1
(p 109) ---
S1 2
1
---
(p 127)
Panel Board Screw type/torque list

--- Symbol Screw Type Torque
2 S1 C.B.P-TITE SCREW 3X10 6±1 kgfcm
(p 104)
S3 C.B.P-TITE SCREW 3X8 6±1 kgfcm
S4 C.B.P-TITE SCREW 2X8 2.5±0.5 kgfcm
S5 C.B.P-TITE SCREW 2.5X8 5±1 kgfcm
2 (p 93)
S10 C.B.S-TITE SHOULDER SCREW 3X10.6 6±1 kgfcm
S12 SCREW,COVER,FASTEN,M3X8 ---
S13

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ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series: p 90

1 ET-M2140/M2140 Series, ET-M2170/M2170 Series: p 90
Housing Left Duplex Unit Pickup Roller Pressing Plate Cover Cable Paper Cassette Cover Cassette Cover Top Cover Right
Assy Tube Head
1 --- --- --- --- --- --- --- 1
S1 3 2 1 2 3 2 2 2 S12 2
(p 99) (p 132) --- --- (p 124) (p 124) (p 132) --- --- ---
Maintenance
 Flap Sensor Cable  CR lock release Box
P/S Unit PF Scale PF Encoder Cap Tank Cap Hinge Tank
 Cover Top Open Sensor
Cable ---
2 --- --- --- ---
 Paper Sensor Cable ---
 Relay Board FFC S1 3 --- S7 --- 1 2 Cover CR
(p 97)
(p 124) (p 127) (p 124) (p 124) --- --- 1
(p 132) S4 4
---
Housing Right
2
Relay Board
 Ink Tube S1 S9 4
1
 Sheet Guide Tube
(p 98)
S1 1
---
Cover Tank
Adapter (×2)
---
---
1
1
---
---
Screw type/torque list

Symbol Screw Type Torque
S13

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2 ET-M2140/M2140 Series, ET-M2170/M2170 Series: p 90
3
(p 94)
Frame Main CR Scale & CR Driven Pully  Ink End Sensor FFC (×1)  Cable Sensor Cable (×1) Paper Guide
Support* Spring & Spring Ink System Assy Dup Front Assy Holder LD Assy Panel FFC
3 --- --- 2 4 1 ---
S1 S2 2 2 --- S3 2 S3 2 S1 2 ---
--- (p 124) --- (p 125) --- (p 129) ---
Note "*" : For ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/

M1180/ST-M1000 Series, screw type/torque is S15 and S14 . Holder Holder Cable Holder Housing I/S Transmission
Guide FFC ASF Bank Assy Connector CSIC CSIC Ink Eject Ink Eject Gear
IS
2 4 1 2 ---
---
Paper Guide
Dup Front Assy S1 S2 --- S1 2 S1 2 S1 2 ---
(p93) 2
--- (p 127) (p 132) --- --- ---

---
 Ink Eject CSIC FFC  CR Scale (×1) Ink Eject CSIC

Key Slot Assy FFC
 Ink End Sensor FFC  CR Motor Cable (×1)
 Paper Set Detection 2 ---
Sensor Cable
 Head FFC S1 --- Holder Scale CR ---
 CR Encoder FFC
--- (p 128)
 CR Motor Cable 1
 PF Motor Cable S2 3
 PF Encoder FFC
 Cassette Sensor Cable ---
 PE Sensor FFC Housing Front

Right Assy
 Relay Board FFC
 P/S Unit Cable 1
S1 3
Housing Right
--- Sub
1
Main Board S1 3
 Ink End Sensor FFC (×1)
 Ink Tube (×1) ---
3 S1 C.B.P-TITE SCREW 3X10 6±1 kgfcm
S2 S10 2 S2 C.B.S-TITE SCREW 3X6 6±1 kgfcm

(p 111) (p 132) Ink Tank Assy
--- S5 C.B.P-TITE SCREW 2.5X8 5±1 kgfcm
4 (p 95) S1 --- S6 C.B.P-TITE SCREW 3X6 3.5±0.5 kgfcm
 Ink End Sensor cable S7 C.B.P-TITE SCREW 2X6 2.5±0.5 kgfcm
(p 113) (p 130) Ink Tank (×1)
--- S9 C.B.P-TITE SCREW 3X10 (Black) 6±1 kgfcm
--- Holder Board S10 C.B.S-TITE SHOULDER SCREW 3X10.6 6±1 kgfcm
Ink End Sensor
--- 1
S1 2 S13
---

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3
(p 93)
Housing Front Cover Cable Pressing Plate Plate FFC Ink  Ink Tube (×2)
Left Head (p92) Tube (p92) Eject Wi-Fi Board*1 PCD SD Card*2
2 1 --- ---
S1 2 PW Sensor S2 1 --- ---

Sheet Guide Guide Ink Tube
Tube 2nd
--- --- --- --- ---
--- 2
--- Note "*1" : Only ET-M3170/M3170 Series, ET-M3180/M3180/ST-
8 S1 2 M3000 Series, ET-M2170/M2170 Series, ET-M1170/
(p 124) (p 129) M1170 Series ET-M1180/M1180/ST-M1000 Series.
(p 125) ---
(p 132) "*2" : Only ET-M3180/M3180/ST-M3000 Series, ET-M1180/
M1180/ST-M1000 Series.
Head Grounding Holder Cam Star Wheel

Plate Ink Tube Assy Holder Assy
--- --- 1 3
1 --- S1 2 S1 1
(p 124) (p 132) (p 125) --- (p 132)
 Flap Sensor Cable

Spur Gear 2.1 Cover Front
 Cover Top Open Sensor
Cable
--- 1
 Paper Sensor Cable
1 S1 3
--- ---
Holder Gear
2
 Paper Sensor Cable
S1 5
---
Holder Roller
Assy
(w/Paper Sensor)
2
S1 4
(p 124) (p 129) S2 C.B.S-TITE SCREW 3X6 6±1 kgfcm
(p 132) (p 154)
S13

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4 (p 93)
Main Frame
Paper Guide Cover Transister Assy
Upper Left
4
--- ---
S1 S2 S13 ---
2 2
(p 124) (p 132)
(p 118) (p 132) --- Slider Trans &
CR Motor Spur Gear 17.6
(p 154) Spring
2 --- ---
Holder LD Assy
(p93) Star Wheel S11 --- 2 ---
Holder Assy
(p94) (p 127) (p 132) --- ---
Paper Guide
Upper Center  PF Roller Grounding
spring Slider Trans & Compression
--- Spring (p95) Spring
Transmission
3
---
PF Roller Assy
(p 118) (p 132)
---
CR Unit
---
---
2 ---
Paper Guide PE Sensor Assy
Upper Right ---
(p 121) (p 132)
--- 1 (p 154) (p 132)
3 S3 2
(p 118) (p 132) (p 124) (p 128)

5 Main Frame CR Timing Belt CR Encoder
(p 132) PE Sensor
(p 96)
--- --- 1
 Ink End Sensor FFC
1
 Ink Eject CSIC FFC --- --- S8 2
 CR Motor Cable S6 1
--- --- ---
---
Holder Scale CR
(p93) Screw type/torque list
PE Sensor
CR Scale & Holder Symbol Screw Type Torque
Spring (p93)
--- S1 C.B.P-TITE SCREW 3X10 6±1 kgfcm
CR Driven Pully
& Spring (p93) S2 C.B.S-TITE SCREW 3X6 6±1 kgfcm
---
Cover S3 C.B.P-TITE SCREW 3X8 6±1 kgfcm
Transister (p95) --- S4 C.B.P-TITE SCREW 2X8 2.5±0.5 kgfcm
Ink System Assy
(p93) S5 C.B.P-TITE SCREW 2.5X8 5±1 kgfcm
I/S S6 C.B.P-TITE SCREW 3X6 3.5±0.5 kgfcm

Transmission
Gear (p93) S7 C.B.P-TITE SCREW 2X6 2.5±0.5 kgfcm
S13

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5 (p 95)
Frame Base Assy
---
---
Holder Housing Pressing Plate
PF Motor Assy Square Nut
(p 154) Ink Eject (p93) Tube (p92)
Plate FFC Ink 2 Guide Ink Tube ---
Eject (p94) 2nd (p94)
S1 2 Star Wheel ---
Holder Assy
(p 127) (p 132)
(p94) ---
Frame Holder
ASF
1 Holder Roller Holder Gear

Assy (w/Paper (p94)
S1 2 Sensor) (p94)
--- PF Scale (p92)
Combination
EJ Roller Assy 1
Gear
--- ---
2 2
(p 154) ---
EJ Roller Assy
---
(p 132)

S13

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3.3.4 Repairing Major Components Disassembly/ 3. Remove the Maintenance Box in the direction of the arrow.
Assembly Procedure
Rear right
Maintenance Box
 Underlined items in this section describe the disassembly
procedure of parts/unit supplied as ASP.
 In this section, basically the pictures of ET-M2140/M2140
Series are used to describe the disassembling procedure.
3.3.4.1 Maintenance Box

The screw which is securing the Cover Ink Eject cannot be
removed because the fastener is attached.
1. Loosen the screw fixing the Cover Right.

2. Remove the Cover Right in the direction of the arrow.
Figure 3-17. Removing the Maintenance Box
Rear right
Housing Right
When reassembling the Cover Right, engage the four hooks
on the cover with the holes on the Housing Right.
Cover Right
Hook
Hook
SCREW,COVER,FASTEN,M3X8 Cover Right Maintenance Box
Figure 3-16. Removing the Cover Right

Figure 3-18. Cover Right

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3.3.4.2 Housing Right 3. While disengaging the hook, slide the Housing Right to the rear to remove it.
1. Remove the Maintenance Box. (p 97)
2. Remove the screw on the rear and remove the screw on the top.
Top right
Housing Right
Hook
Right
Housing Right
C.B.P-TITE SCREW 3X10(Black) (6 ± 1 kgfcm)
Rear
Housing Right
Figure 3-20. Removing the Housing Right
C.B.P-TITE SCREW 3X10 (6 ± 1 kgfcm)
Figure 3-19. Removing the screws

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3.3.4.3 Housing Left Housing Left is designed for reinforcing the printer, so it
1. Remove the screw on the rear. requires force when removing it.
In the next step, take care not to break the hooks on the
Rear Housing Left.
Housing Left 2. Place a finger as shown in Figure 3-22, and apply force to disengage the
two hooks on the rear from the slots on the Frame Base Assy.
3. Slide the Housing Left to the rear to remove it.
Rear left Housing Left
C.B.P-TITE SCREW 3X10 (6 ± 1 kgfcm) Hooks Hooks
Figure 3-21. Removing the screw
Left
Housing Left
Figure 3-22. Removing the Housing Left

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3.3.4.4 ADF/SCN Unit/SCN Unit Assy (except for ET-M1140/ 3. Slightly pull the left part of the Cover Side SCN and slide it downwards to
M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST- release the hook, and remove the Cover Side SCN.
M1000 Series)
In this section, disassembly/reassembly of the ADF/SCN Unit Cover Side SCN
Left
and SCN Unit Assy are explained. Except for ET-M1140/
M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/
ST-M1000 Series, the printer is equipped with one of them,
Cover Side SCN Hook
and their disassembly/reassembly procedures are mostly the
same.
1. Remove the Housing Left. (p 99)
2. Slightly pull the lower part of the Cover Stand to disengage the two hooks,
and slide it downwards to remove it.
Hooks
Left
SCN Unit Assy
Figure 3-24. Removing the Cover Side SCN
Cover Stand
Figure 3-23. Removing the Cover Stand

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4. Disconnect and release the cables/FFCs according to the following

procedure.
ST-M3000 Series (ADF/SCN Unit)
1. Peeling off the Acetate tape. Left
2. Remove the screw that secures the grounding wire.
Panel FFC
3. Disconnect the two SCN FFCs and the ADF PE Sensor Cable from the Panel FFC Panel Board
connectors on the Main Board.
4. Release the SCN FFCs (p 129), the Panel FFC (p 130), ADF PE Sensor
Cable (p 131), and the grounding wire.
5. Disconnect the Panel FFC from the connector on the Panel Board.
6. Go to Step 5 (p.102).
Grounding
wire
SCN FFCs
Grounding
ADF PE wire
Sensor Cable
SCN FFC Acetate

Main Board tape
ADF PE
Sensor Cable
Figure 3-25. Disconnecting the FFCs, the cable, the grounding wire

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 ET-M2140/M2140 Series (SCN Unit Assy) 5. Remove the two screws on the rear.
1. Release the SCN FFCs and the Panel FFC. (p 129)
2. Disconnect the two SCN FFC from the connectors on the Main Board. Rear
3. Disconnect the Panel FFC from the connector on the Panel Board.
Left
Panel FFC Panel Board
C.B.P-TITE SCREW 3X10 (Black) (6 ± 1 kgfcm)

6. Remove the ADF/SCN Unit/SCN Unit Assy by moving it in the direction
Panel FFC of the arrow shown below.
Left
SCN FFC
Main Board
SCN FFCs SCN Unit Assy/
ADF/SCN Unit
Figure 3-28. Removing the SCN Unit/ADF/SCN Unit Assy

Figure 3-26. Disconnecting the FFCs
4. Go to Step 5 (p.102). Do not remove the Panel Unit from the SCN Unit Assy in case
of ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-
M3180/M3180/ST-M3000 Series.
For detail, see “SCN Unit Assy (ET-M3140/M3140 Series,
ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000
Series) (p126)”.

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3.3.4.5 Panel Unit (ET-M2140/M2140 Series, ET-M2170/M2170 4. Lift the lower end of the Panel Unit, and then pull it in the direction of the
Series) arrow to release the five hooks on the Panel Unit, and remove the Panel
1. Remove the SCN Unit Assy. (p 100) Unit from the SCN Unit.
2. Remove the two screws on the rear of the SCN Unit Assy.
Rear of SCN Unit
Hook
C.B.P-TITE SCREW 3X10 (6 ± 1 kgfcm) SCN Unit Assy

3. Insert a flathead precision screwdriver between the Panel Unit and the SCN
Housing Upper and release the hook of the Panel Unit.
Panel Unit
Inside
Panel Unit
Figure 3-31. Removing the Panel Unit
Do not remove the Panel Unit in case of ET-M3140/M3140

Hook Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-
SCN Housing Upper
M3000 Series.
Figure 3-30. Releasing the Inner Hook For detail, see “SCN Unit Assy (ET-M3140/M3140 Series,
ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000
Series) (p126)”.

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3.3.4.6 Panel Board (ET-M1140/M1140 Series, ET-M1170/M1170 3.3.4.7 Print Head

Series, ET-M1180/M1180/ST-M1000 Series)
1. Remove the ADF/SCN Unit/SCN Unit Assy. (p 100) 
1. Remove the Housing Top Assy. (p 109) (Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-
2. Remove the screw to remove the Panel Cover. M1180/M1180/ST-M1000 Series)
3. Remove the Panel Board. 2. Slightly bend the Cover Top in the middle of the Cover Top to release the
two dowels and remove it.
Housing Top Assy
Cover Top
Dowel
Bottom
Figure 3-33. Removing the Cover Top
The Print Head can be removed without removing the SCN

Unit Assy and Cover Top but the working space becomes
narrower. Therefore, take extra care not to apply too much
force.
Panel Cover
Panel Board

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3. Rotate the gear toward yourself to release the CR Lock. 5. Remove the screw securing the Cover CR.
4. Move the CR Unit to the point shown below. 6. Release the hook and remove the Cover CR while pulling out the two
dowels from the holes on the CR Unit.
Top (from front)
Left side of CR Unit Pin Dowels

Paper Guide Front Assy
CR Unit
Align the 0 digit side
surface of the CR Unit
with that of the Paper
Guide Front Assy.
Cover CR
CR Unit
Gear
CR Lock
Figure 3-34. Releasing the CR Lock and moving the CR Unit
To prevent effect to the PG and deformation of the Main

Frame, be careful to the points below when disassembling/
reassembling the parts attached to the CR Unit.
CR Unit
 Make sure to work with the CR Unit positioned as shown
in Figure 3-34. Hook
 Do not apply the strong force vertically. C.B.P-TITE SCREW 2X8 (2.5 ± 0.5 kgfcm)
Figure 3-35. Removing the Cover CR

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7. Release the Sheet Guide Tube from the three hooks. 10. Remove the Cover Cable Head. (p 124)
8. Release the Ink Tube from the groove on the CR Unit. 11. Release the two hooks on the Holder Board with a flathead screwdriver or
the like and remove the Holder Board in the direction of the arrow.
9. Release each hook on the adapter and remove the two adapters from the
CR Unit.
Holder Board
Adapters
CR Unit
Ink Tube Holder Board Rib
Sheet Guide Tube
Groove
Hook
Figure 3-36. Releasing the Ink Tube and removing the Adapter
CR Unit Hook
Figure 3-37. Removing the Holder Board

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Observe the precautions below during the following procedure.  Secure the Print Head by screwing it in the order shown
 Do not touch the nozzle surface and the ink supply hole of in Figure 3-38.
the Print Head.  Align the positioning holes on the Holder Board with the
 When disassembling/assembling the Print Head, prepare two ribs on the rear side of the CR Unit. (Figure 3-37)
a waste cloth or the like not to soil surroundings with ink.  To make it easier to connect the Ink Tube, apply CR02 to
12. Remove the three screws and lift the Print Head. the edge of the tube.
 Lines made when separated the tip are on the tubes.
13. Remove the Head FFC from the connector on the Print Head and remove When connecting the Ink Tube to the Adapter Assy,
the Print Head. direct each line in the correct direction referring to the
figure below.
Print Head
1 2
1 2
3
3
C.B.P-TITE SCREW 2.5X8 (5 ± 1 kgfcm)
Print Head
Ink Tube
Separate mark (line)
Figure 3-39. Ink Tube

 Firmly connect the Ink Tube to the Adapter Assy. (A gap
should be 0.5 mm or less)
Head FFC
 Make sure to secure the Adapter Assy with the hook.
Figure 3-38. Removing the Print Head

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3.3.4.8 Housing Top Assy (except for ET-M1140/M1140 Series, ET- 6. Disconnect the Cover Top Open Sensor Cable from the connector (CN4)
M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) on the Relay Board.
1. Remove the Housing Right. (p 98)
7. Release the Cover Top Open Sensor Cable from the slit and the two hooks
on the Holder Gear.
3. Remove the ADF/SCN Unit/SCN Unit Assy. (p 100)
4. Remove the Cap Hinge Tank. Left front Slit
5. Remove the seven screws shown below.
Cover Top Open Sensor
Top Housing Top Assy Hook
Cover Top Open Sensor Cable
Cap Hinge Tank CN4
Holder Gear
Relay Board
Figure 3-41. Releasing the routings
C.B.P-TITE-SCREW-3X10 (6 ± 1 kgfcm)
C.B.P-TITE-SCREW-3X10(Black) (6 ± 1 kgfcm)

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8. Lift the rear part of the Housing Top, and remove the Housing Top Assy 3.3.4.9 Housing Top Assy (ET-M1140/M1140 Series, ET-M1170/
while avoiding the Holder Roller Assy. M1170 Series, ET-M1180/M1180/ST-M1000 Series)
Right Housing Top Assy 2. Remove the Housing Left. (p 99)
3. Remove the Cap Hinge Tank.
Holder Roller Assy 4. Remove the five screws shown below.
Top
Housing Top Assy
Figure 3-42. Removing the Housing Top Assy Cap Hinge Tank
C.B.P-TITE SCREW 3X10 (Black) (6 ± 1 kgfcm)

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5. Disconnect the Cover Top Open Sensor Cable from the connector (CN4) 7. Disconnect the Panel FFC from the connector on the Panel Board.
on the Relay Board.
Housing Top Assy Panel FFC
Left Panel Board
6. Release the Cover Top Open Sensor Cable from the slit and the two hooks
on the Holder Gear.
Left front Slit
Cover Top Open Sensor

Hook
Cover Top Open Sensor Cable
8. Lift the rear part of the Housing Top, and remove the Housing Top Assy
while avoiding the Holder Roller Assy.
CN4
Right Housing Top Assy
Holder Roller Assy
Holder Gear
Relay Board
Figure 3-44. Releasing the routings
Figure 3-45. Removing the Housing Top Assy

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3.3.4.10 Main Board  ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/

ST-M1000 Series
2. Remove the Housing Left. (p 99) Top left

(Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-
M1180/M1180/ST-M1000 Series)
4. Remove the Housing Top. (p 108, p 109)
Frame Main Support
5. Remove the two screws to remove the Frame Main Support. Main Board
The type of screws for securing the Frame Main Support

differs between models as shown below.
 Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-

Lamimate.P-TITE-SCREW-3X10-F.ZN-3C(6 ± 1 kgfcm)
M1180/M1180/ST-M1000 Series Lamimate.S-TITE-SCREW-3X6-F (6 ± 1 kgfcm)
Top left Figure 3-47. Removing the Frame Main Support

(ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/
ST-M1000 Series)
Frame Main Support Main Board
C.B.S-TITE-SCREW-3X6 (6 ± 1 kgfcm)
Figure 3-46. Removing the Frame Main Support

(Except for ET-M1140/M1140 Series, ET-M1180/M1180 Series)

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6. Disconnect all cables/FFCs from the Main Board.  Screw in the order shown in Figure 3-48.
7. Remove the three screws, and then remove the Main Board.  When tightening the screw (1), insert the screwdriver
through the hole on the Paper Guide Dup Front. (Figure
Rear Main Board 3-48)
 When assembling the Main Board, the grooves of the
2 3
Main Board are aligned to the grooves of the Main Frame
1
Assy.
Main Board Groove
C.B.S-TITE-SHOULDER-SCREW-3X10.6 (6 ± 1 kgfcm)
Rear Paper Guide Dup Front
Main Frame Assy (from rear)
Hole to insert
screw driver
Screwdriver
Main Frame Assy
Figure 3-48. Removing the Main Board
Groove
Figure 3-49. Grooves

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3.3.4.11 Ink Tank Assy 8. Remove the Cap Hinge Tank.

1. Remove the Housing Right. (p 98) 9. Remove the two screws and remove the Key Slot Assy.
2. Remove the Housing Left. (p 99) 10. Release the Ink Tube from the grooves of the Guide Ink Tube 2nd.
3. Remove the ADF/SCN Unit/SCN Unit Assy. (p 100)  11. Remove the two screws, and remove the Guide Ink Tube 2nd.
M1180/M1180/ST-M1000 Series) Grooves Top right front
4. Remove the Housing Top. (p 108, p 109)

5. Disconnect the Ink End Sensor FFC from the connector on the Ink End
Sensor and remove the Ferrite Core from the Holder Board Ink End Ink Tube
Sensor.
6. Peel off the Ink End Sensor FFC from the Guide FFC. Guide Ink Tube 2nd
7. Remove the two screws and remove the Guide FFC. Key Slot Assy
Right side
Ink End Sensor FFC

Guide FFC
Figure 3-51. Removing the Key Slot Assy and the Tube Guide
Ferrite Core
Ink End Sensor Holder Board Ink End Sensor
Figure 3-50. Removing the Ink End Sensor FFC and the Guide FFC

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12. Remove the screw and remove the Housing Front Right Assy. Observe the precautions below during the following procedure.
Top right front
 When disassembling/assembling the Ink Tank, prepare a
waste cloth or the like not to soil surroundings with ink.
 Do not hold the film section of the Ink Tank.
Housing Front Right Assy
 To prevent ink leakage, replace the Cap Tank from the
Cap Hinge Tank on the Key Slot Assy to the ink supply
hole of the Ink Tank.
Cap Tank
Ink Tank
Figure 3-52. Removing the Housing Front Right Assy

Film section
13. Remove the screw and remove the Ink Tank Assy.
Right front
Figure 3-54. Precautions
Ink Tank Assy
Figure 3-53. Removing the Ink Tank Assy

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14. Remove the Ink Tube from the Ink Tank Assy. 3.3.4.12 Holder Roller Assy
Right front (seen from rear)
Ink Tank Assy
M1180/M1180/ST-M1000 Series)
4. Remove the Housing Top Assy. (p 108, p 109)
5. Disconnect the Paper Sensor Cable and Flap Sensor Cable from the
Ink Tube
connectors (CN2/CN4) of the Relay Board. (p 127)
6. Remove the two screws and remove the Housing Front Left while releasing
the dowel.
Top front left
Figure 3-55. Removing the Ink Tube
 Lines made when separated the tip are on the tubes.

When connecting the Ink Tube to the Ink Tank Assy,
direct each line in the correct direction referring to
Figure 3-55.
 Firmly connect the Ink Tube to the Ink Tank. (A gap
should be 0.5 mm or less)
Housing Front Left
Dowel
Figure 3-56. Removing the Housing Front Left

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7. Remove the two screws and remove the Holder Gear. 8. Remove the four screws securing the Holder Roller Assy.
Left front
Holder Gear
Figure 3-57. Removing the Holder Gear
Dowel
Holder Roller Assy

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9. Release the four dowels shown in Figure 3-58 while rotating in the
direction of the arrow, and remove the Holder Roller Assy.
Left
Holder Roller Assy
Figure 3-59. Removing the Holder Roller Assy

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3.3.4.13 Paper Guide Upper Left/Center/Right

Rear
1. Remove the Housing Right. (p 98) Holder LD Assy Main Frame CN404

M1180/M1180/ST-M1000 Series)
5. Remove the Frame Main Support. (p 111)
6. Remove the Main Board. (p 112)
7. Disconnect the Paper Set Detection Sensor Cable from the connector Paper Set Detection Sensor Cable
(CN404) on the Main Board.
8. Remove the screw securing the Holder LD Assy.
9. Slide the Holder LD Assy in the direction of the arrow while pressing the
tab and remove it. Holder LD Assy
Hook Main Frame
Tab
Figure 3-60. Removing the Holder LD Assy

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10. Remove the four screws and remove the Paper Guide Dup Front Assy. 12. Remove the two Paper Guide Upper Left Springs.
Rear
13. Release the two dowels on the Paper Guide Upper Left from the holes on
Paper Guide Dup Front Assy
the Main Frame and remove the Paper Guide Upper Left to the rear side.
Paper Guide Upper Left Spring
2
1
4
3
Main Frame
Dowel and positioning hole

Dowel
Figure 3-61. Removing the Paper Guide Dup Front Assy
11. Remove the two Paper Guide Upper Right Springs and the two Paper Paper Guide Upper Left
Guide Upper Center Springs from the Main Frame. Figure 3-63. Removing the Paper Guide Upper Left
Rear
Paper Guide Upper Right Paper Guide Upper Center

Spring (Red line) Spring
Main Frame
Figure 3-62. Removing the springs

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14. Release the hook of the Paper Guide Upper Right to remove it toward the  Be careful not to let the driven roller on the Paper Guide
rear. Upper Left and Paper Guide Upper Right fall off.
15. Release the two hooks of the Paper Guide Upper Center, and then remove  Attach the Paper Guide Upper Left Spring in the order
it toward the rear side avoiding contact with the PE Sensor Assy. given below.
1. Attach the coiled section of the Paper Guide Upper
Left Spring to the tab.
Rear PE Sensor Assy
2. Secure the arms of the spring with the rib on the Main
Frame.
3. Set the legs of the spring in the hole on the Paper
Guide Upper Left.
Step 2
Arm
Arm
Paper Guide Upper Center

Main Frame
Spring leg
Step 1
Tab
Spring leg Step 3
Paper Guide Paper Guide Upper Left Spring

Upper Left
Figure 3-65. Attaching the Paper Guide Upper Left Springs

Paper Guide Upper Right  Insert the two positioning holes on the Paper Guide Dup
Front over the dowels on the Frame Base Assy. (Figure
3-61)
 Screw in the order given in Figure 3-61.
Hook
 Be careful not to let the PE Sensor FFC get caught
Figure 3-64. Removing the Paper Guide Upper Center and the Paper between parts.
Guide Upper Right

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3.3.4.14 PF Roller Assy Be careful not to touch the coated surface of the PF Roller
1. Remove the Housing Right. (p 98) Assy during the following steps.
(Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET- PF Roller Assy
M1180/M1180/ST-M1000 Series)
5. Remove the Frame Main Support. (p 111)
6. Remove the Main Board. (p 112)
Coated surface
7. Remove the Paper Guide Upper Right. (p 118)
11. Remove the two screws and remove the Paper Guide Front Assy.
8. Remove the Paper Guide Upper Center. (p 118)
9. Remove the Paper Guide Upper Left. (p 118)
10. Remove the two screws and remove the Ink System Assy.
Top right side C.B.P-TITE-SCREW-3X8 (6 ± 1 kgfcm)
Ink System Assy
Paper Guide Front Assy

C.B.P-TITE (P4) SCREW 3X8 (6 ± 1 kgfcm)
Figure 3-67. Removing the Paper Guide Upper Center
Figure 3-66. Removing the Ink System Assy

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12. Remove the CR Belt from the CR Driven Pulley and the pinion gear of the 15. Release the dowel of the Cover Transistor from the rear, and slide the
CR Motor. Cover Transistor upward to remove it.
13. Remove the CR Scale. (p 124)
Rear
14. Remove the Spring by compressing it in the direction of the arrow, and
Dowel
then remove the CR Driven Pulley from the Main Frame.
CR Driven Pulley
CR Driven Pulley
Spring
Main Frame
Figure 3-68. Removing the CR Driven Pulley
Cover Transistor
Figure 3-69. Removing the Cover Transistor

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16. Peel off the Ink Eject CSIC FFC and Ink End Sensor FFC from the Main 19. Remove the PF Roller Grounding Spring.
Frame. (p 128, p 130)
20. Remove the PF Roller Assy.
17. Remove the four screws securing the Main Frame.
18. Slide the Main Frame in the direction of the arrow to remove it.
80 digit side 0 digit side
Main Frame Main Frame PF Roller Grounding Spring PF Roller Assy
C.B.S-TITE-SCREW-3X6 (6 ± 1 kgfcm) Figure 3-71. Removing the PF Roller Grounding Spring and PF Roller Assy
C.B.S-TITE-SCREW-2X5 (2.5 ± 0.5 kgfcm)
Figure 3-70. Removing the Main Frame

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3.4 Detailed Disassembly/Reassembly Procedure for each Part/Unit

Paper Cassette CR Scale & Spring Cover Cable Head PF Encoder/PF Scale
Left
Black section CR Unit side surface PF Scale
CR Scale Slit
Paper Cassette PF Roller
dowel
PF Scale
80 digit side
CR Scale
Bottom
PF Encoder
Extension Spring 1.41

Hook
Even if you need to access the bottom side of printer, avoid tilting  Attach CR Scale with its black section facing to the upside of 80
digit side and insert it through slit on CR Encoder Sensor. Head FFC Cover
printer as far as possible because ink may leak. If tilting printer is PF Encoder
necessary for your work, complete the work in the short time  Hook the longer leg of Extension Spring 1.41 to CR Scale and
Hook
the other leg to the Main Frame.
without tilting printer many times.  Attach PF Scale with its dowel facing outward.
 After attaching CR Scale, move CR Unit by pressing its side to
When removing Paper Cassette, release the two hooks on the confirm that the scale does not contact with FFC or other While releasing hook, slide down Cover Cable Head and remove it.  After attaching PF Encoder, confirm that PF Scale and PF
bottom of the printer. components. Encoder is not touching each other.
P/S Unit PE Sensor Assy Head Grounding Plate PW Sensor

Bottom of CR Unit
PE Sensor Assy
1 2
PW Sensor
P/S Unit
Dowel
CR Unit 3
Side of CR Unit
PW Sensor
PE Sensor Assy
Head Grounding Plate

Inside CR Unit
4
PW Sensor
Hook
Main Frame Dowel
C.B.P-TITE SCREW 3x6 F/ZN-3C (3.5 ± 0.5 kgfcm) Positioning hole
C.B.P-TITE SCREW 3x10 F/ZN-3C (6 ± 1 kgfcm)
Remove the two screws securing the P/S Unit shown above. Attach PE Sensor Assy in the procedure given below. Rib
1. Insert hook on PE Sensor Assy into hole on Main Frame. Insert until PW Sensor touches
rib
2. Slide PE Sensor Assy in the direction of the arrow and secure it Insert Head Grounding Plate in the orientation shown above. Take
with dowel. care not to deform it. Insert positioning hole over dowel on CR When attaching PW Sensor, attach it in the procedure given above
3. Screw the assy. Unit to secure the plate. while paying attention not to drop Head Grounding Plate.
Disassembly/Assembly Detailed Disassembly/Reassembly Procedure for each Part/Unit 124

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Ink Tube/Sheet Guide Tube Ink System (1)
Step 2 Sheet Guide Tube

Holder Star Wheel
Pressing Plate Tube
A
Edge of CR Unit
Tube clamp
Hook B
dowel 2
Sheet Guide Tube Cap
Ink System CR Lock
A
Groove on CR Unit Rib on Guide Ink Tube 2nd
B Extension spring
C.B.P-TITE-SCREW-3X10 (6 ± 1 kgfcm) Ink System
Ink Tube Step 4 Step 6 Sheet Guide Tube Hook C.B.P-TITE SCREW 3x8 F/ZN-3C (6 ± 1 kgfcm)
Hole and hook(x2)
 Attach Ink System aligning holes and shafts of (A)/(B) shown above, and secure it with hook, then screw it in the order given above.
 After attaching Ink System, move CR Lock in the direction of the arrow to confirm extension spring is hooked.
Ink System (2)
Tube support CR Unit

Tube clamp Positioning hole and hook
Housing Waste Ink Holder
Hook A
Step 1: Tube clamp attaching position
Tube clamp
Adapter side Tank side
10±2 mm
18±2 mm
101±1 mm
246±1 mm Waste ink tube
Hook A Waste ink tube
364±1 mm
449±3 mm
Bottom of Housing Waste Ink Holder
Marking (A) at the back side which align with the Marking (B) which align with rib on Guide Ink Tube 2nd
Attach the Ink Tube, Tube clamp, Sheet Guide Tube in the procedure given below.
1. Attach the Tube clamps aligning with the marking on the Ink Tube as shown above.
2. Align the positioning hole on the Sheet Guide Tube with two dowels on the Guide Tube and secure them with two hooks.
Waste ink tube
3. Attach the Ink Tube to the Guide Ink Tube 2nd as shown above. Ink System
4. Bind the Ink Tube with the tube support on the Sheet Guide Tube and secure it by inserting the hook on the end of the tube support to the hole on
the tube support.
Tip of waste ink tube
5. Connect the Ink Tube to Adapter (p 107).
6. Align the marking (A) on the Ink Tube shown above with the edge of the CR Unit and secure the Ink Tube in groove on the CR Unit.
7. Engage three positioning holes on the Sheet Guide Tube with three hooks on CR Unit, slide it in the direction of the arrow and secure them.  Route waste ink tube as shown above.
 Be careful not to let the tip of waste ink tube go lower than the bottom edge of Housing Waste Ink Holder.

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Main Frame Assy SCN Unit Assy (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series)
80 digit side 0 digit side

Main Frame Assy
Panel Unit
SCN Unit Assy
Do not remove the grounding wire.
Main Frame Assy

Grounding wire
Panel Unit
C.B.S-TITE-SCREW-2X5 (2.5 ± 0.5 kgfcm)
 Screw in the order given above. Removing the grounding wire from the SCN Unit Assy is prohibited. The wire is routed inside the SCN Unit Assy. Therefore, if you remove the wire
 Since Main Frame Assy may deform, do not screw it while holding it. from the SCN Unit Assy, rewiring inside the SCN Unit Assy may be needed. In that case, the SCN Unit Assy needs to be replaced.
ADF Unit (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series)
Step 2,3
Hinge Guide
ADF Unit
Hinge Guide
ADF PE
Sensor Cable
Hole
Hook
SCN Unit Assy
Remove the ADF Unit in the procedure given below.

1. Slightly lift the ADF Unit so that the hooks on the Hinge Guide can be seen.
2. Release the hook on each of the both Hinge Guides with a flathead screwdriver or the like by pushing the hook in the direction of the arrow
shown in the figure above.
3. Remove the ADF Unit while pulling out the ADF PE Sensor Cable from the hole on the Scanner Unit.

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3.5 Routing FFCs/cables

Paper Sensor / Flap Sensor Cassette Sensor P/S Unit
Left Slit Acetate

Holder Roller Assy Left Inside tape Slit Left
Hook (A) Cutout
Frame Base Assy Flap Sensor Cable Hook
Paper Sensor Cable Cassette Sensor Cable
Paper Sensor Shaft of

Cable Hook Holder
Hook Holder Acetate tape
Hook
Cutout
Flap Sensor Cable
P/S Unit Cable Ferrite core
Hook
P/S Unit
CN2
Hook
Holder Gear Relay Board CN4
Hook  Route the P/S Unit cable through the hook on the holder and attach the
 Route the Paper Sensor Cable through the hook (A), cutout on the Holder Roller Assy and the two hooks on the Holder Gear, and connect it to the
ferrite core to the shaft of the Holder, and then route the cable through the
connector (CN2) on the Relay Board.
two hooks on the P/S Unit.
 Route the Flap Sensor Cable through the hook on the Frame Base Assy, cutout and the hook on the Holder Gear, and connect it to the connector (CN4) on
Secure the Cassette Sensor Cable with the six hooks on the Frame Base Assy.  Align the edge of the acetate tape with the edge of the slit as shown above.
the Relay Board.
Head FFC (1) Head FFC (2) PF Motor Assy
Rear
Edge CR Unit
Main Frame FFC Holder Head FFC Double-sided tape Slit (rear side)
Slit
FFC Holder Head FFC
Rib
Fold line
PF Motor Cable
Head FFC
Left
Head FFC PF Motor Cable

Rib
Ferrite core
To PW Sensor/ To Main Board Slit

CR Encoder
 Align the fold line of the Head FFC with the edge of the FFC Holder and route the FFC.
 Insert the Head FFC into inside of the rib on the FFC Holder.  Route the Head FFC along the edge of the CR Unit shown above. Route the PF Motor Cable through the three slits on the Frame Base Assy and
 Secure the Head FFC to the point shown above with double-sided tape.  Branch the Head FFC at the rib on CR Unit referring as shown above. set the ferrite core into the position shown above.
Disassembly/Assembly Routing FFCs/cables 127

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PE Sensor Assy CR Motor
Main Frame Marking Rear Turn around CR Motor Cable Rear

PE Sensor Strengthen Plate Marking once (Step 2) Slit (Step 2)
Holder Turn around
once (Step 1)
PE Sensor
Hook Rib
PE Sensor FFC
Frame Base Assy CR Motor Cable
Main Frame
Ferrite core Acetate tape Rib
PE Sensor FFC Slit (Step 1) (Step 1)
Marking Acetate tape

Double-sided tape
Double-sided tape
Holder Scale CR
Double-sided tape
CR Motor Hook Hook Holder LD Assy Head FFC CN305 Main Board
 Route the CR Motor Cable in the procedure given below.

1. After turning the CR Motor Cable around the Holder Scale CR once, route it through the slit and insert the ferrite core in the point shown above.
2. After routing the CR Motor Cable through the slit on the Holder Scale CR, turn the cable around the hook once.
3. Route the CR Motor Cable through the hooks on Frame Base Assy (x2), Main Frame (x2), Holder LD Assy (x1) and the two ribs on the Holder LD Assy.
 Route the PE Sensor FFC under the hook on the PE Sensor Holder and secure it with double-sided tape. 4. Route the CR Motor Cable under the Head FFC and then connect the cable to the CN305 connector on the Main Board as shown above.
 Route the PE Sensor FFC along the three markings on the Main Frame and secure it with double-sided tape (x4).  Hook the acetate tape portions of the CR Motor Cable on the two hooks on the Main Frame.
Ink Eject CSIC FFC (1) Ink Eject CSIC FFC (2)
Main Board
CR Motor Cable Ink Eject CSIC Rear
FFC Ink Eject CSIC FFC
Edge
Double-sided tape
Double-sided tape
Edge Marking
Holder Cable CSIC Ink Eject
Ink Eject CSIC FFC

Ink Eject FFC Plate
Ink Eject CSIC FFC CN407
Ink Eject FFC Plate
Double-sided tape
Double-sided tape
Fold line Main Frame
Fold line
Route the Ink Eject CSIC FFC in the procedure given below.
 Route the two fold line of Ink Eject CSIC FFC along the edge of the Holder Cable CSIC Ink Eject shown above and secure the FFC with double-sided tape. 1. Route the Ink Eject CSIC FFC under the CR Motor Cable, and align the two fold lines on the Ink Eject CSIC FFC with the edge of the Ink Eject FFC Plate.
 Route the Ink Eject CSIC FFC along the edge of the Ink Eject FFC Plate. 2. Route the FFC along the edge of the Main Frame, and secure it with double-sided tape.
 Route the Ink Eject CSIC FFC along the marking on the Ink Eject FFC Plate and secure the FFC with double-sided tape (x2). 3. Connect the Ink Eject CSIC FFC to the CN407 connector of the Main Board.

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PW Sensor Cover Top Open Sensor Paper Set Detection Sensor Assy
Left CN404
Inside Rear
Double-sided tape PW Sensor FFC
Cover Top Open Sensor Housing Top Assy
Head FFC Cutout

CN404
CR Motor Cable Main Frame
Paper Set Detection
Sensor Cable
Left
CR Unit
Holder Gear
Double-sided tape Paper Set Detection
Tab Sensor Cable
(Do not put Hook
FFC on here)
PW Sensor FFC
CN4
Holder LD Assy
Main Board
Relay Board Hook
Rib
 Secure the PW Sensor FFC on the Head FFC with double-sided tape. Route the Cover Top Open Sensor Cable through the hook, and then through
 Route the PW Sensor FFC along the tab on CR Unit and secure the FFC the cutout and two hooks on the Holder Gear, and then connect the cable to the
Route the Paper Set Detection Sensor Cable through the three hooks and the rib on the Holder LD Assy and connect the cable to the CN404 connector.
with double sided tape. CN4 connector on the Relay Board.
SCN FFC (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) SCN FFC (ET-M2140/M2140 Series, ET-M2170/M2170 Series)
Left Left
ADF/SCN Unit
SCN Unit Assy
SCN FFC
SCN FFC
SCN FFC
Housing Top Assy
Rib
Housing Top Assy
Rib
CN410
SCN FFC Double-sided
SCN FFC CN409
tape
CN410
CN409
Double-sided tape
SCN FFC
SCN FFC
SCN FFC Main Board
SCN FFC SCN FFC
Main Board
After connecting the SCN FFC to the CN409/CN410 connector on the Main Board, align it with the rib on the Housing Top Assy and secure the FFC with After connecting the SCN FFC to the CN409/CN410 connector on the Main Board, align it with the rib on the Housing Top Assy and secure the FFC with
double-sided tape. double-sided tape.

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Panel FFC (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) Panel FFC (ET-M2140/M2140 Series, ET-M2170/M2170 Series)
Left ADF/SCN Unit Left SCN Unit Assy Panel FFC
Panel FFC
Panel FFC
Housing Top Assy

Panel FFC
Housing Top Assy
Right Main Board Ferrite Core Right Main Board
Ferrite Core
CN207 CN207
Main Board
Panel FFC Panel FFC
Main Board
Double-sided tape Double-sided tape
Insert the Panel FFC through the Ferrite Core and connect it to the CN207 connector on the Main Board. Then, route the FFC as shown above and secure it with Insert the Panel FFC through the Ferrite Core and connect it to the CN207 connector on the Main Board. Then, route the FFC as shown above and secure it with
double-sided tape. double-sided tape.
Panel FFC (ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series) Ink End Sensor
Housing Top Assy Rear

Right
Left Fold line

Ferrite Core Panel FFC
Rib Panel Board
CN405
Ink End Sensor FFC

Panel FFC Ferrite Core
Panel FFC
Standard line Connector

Main Board
Right Main Board

Ferrite Core Edge Edge
Ink End Sensor FFC
CN207
Ink End Sensor Ink End Sensor
Main Board Holder
Panel FFC
Double-sided tape
Double-sided tape
Route the Panel FFC in the procedure given below.
1. Insert the Panel FFC through the Ferrite Core and connect it to the CN207 connector on the Main Board.  Route the Ink End Sensor FFC as follows.
2. Route the FFC as shown above. 1. Connect it to the CN405 connector on the Main Board and route it along the edge of the frame shown above, and then secure it with double-sided tape.
3. Connect the FFC to the connector on the Panel Board. 2. Insert it through the Ferrite Core and connect it to the connector on the Ink End Sensor.
4. Align the FFC with the Standard line above, and secure it with double-sided tape.  Secure the Ferrite Core with the hook on the Ink End Sensor Holder.

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ADF PE Sensor Cable (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series) Fax Box (ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series)
Left
Step 2
ADF/SCN Unit Bottom Main Board

Rear
Step 1
Ferrite core
Left
Fax Box FFC
Fax Box FFC

ADF/SCN Unit
Hook Slit
ADF PE Sensor Cable Slit
Step 3 CN204
Housing Top Assy
CN411 ADF PE
Sensor
Cable
Fold line
ADF PE Fax Box

Sensor Cable
Main Board
Route the ADF PE Sensor Cable in the procedure given below.

1. Route the ADF PE Sensor Cable through the two hooks and the slit on the bottom of the ADF/SCN Unit.
 Align the fold line of the Fax Box FFC to the point shown above and insert the FFC through the ferrite core.
2. Route the ADF PE Sensor Cable through the three slits.
 Fold the Fax Box FFC along the fold line and connect it to the CN204 connector of the Main Board.
3. Connect the cable to the CN411 connector on the Main Board.

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CHAPTER
4
ADJUSTMENT
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4.1 Required Adjustments

The table from the following page lists the required adjustments depending
upon the parts being repaired or replaced. Find the part(s) you removed or
replaced, and check which adjustment(s) must be carried out.
 After all required adjustments are complete, use the

“Final check pattern print” function to print all
adjustment patterns for final check. If you find a problem
with the printout patterns, carry out the adjustment
again.
 When replacing the Main Board and the Printer
Mechanism at the same time, the adjustment should be
made after performing the initial setting.
 Meaning of the marks used in the tables on the next pages

are as follows.
• ◯ : Required only when replacing
• ◎ : Required when removing and/or replacing
• - : No adjustment is required
 If there are multiple adjustment items for a replaced part,
be sure to carry them out in the priority order indicated
in the table.
Adjustment Required Adjustments 133

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Table 4-1. Adjustment Correspondence Table
Main Board (EEPROM Copy OK)
Main Board (EEPROM Copy NG)

Relevant parts

Paper Guide Upper Right
Paper Guide Upper Left
Star Wheel Holder Assy

Holder Roller Assy
Main Frame Assy

ASF Bank Assy
PE Sensor Assy
PF Motor Assy
Paper Cassette
EJ Roller Assy
Priority order
Adjustment item
Duplex Unit
Print Head
PW Sensor
Panel Unit
CR Motor
PF Roller
SCN Unit
P/S Unit
CR Unit
1 Checking the Platen Gap - - - - ◎ - - - - - - - - - - - - ◎ - ○ - - -
2 Touch panel adjustment*1 - - - - - - - - - - ○ - ○ - - - - - - - - - -
3 EEPROM Data Copy - - - - - - - - - - - ○ - - - - - - - - - - -
4 Initial Setting (S/No. & MAC Address) - - - - - - - - - - - - ○ - - - - - - - - - -
5 Head ID Input - - - - ○ - - - - - - - ○ - - - - - - - - - -
6 Maintenance Counter - - - - - - - - - - - - ○ - - - - - - - - - -
7 Initialize PF deterioration offset - - - - - - - - - - - - - - - - - - - - ○ - -
8 Initialize PW detector deterioration offset - - - - - - - - - - - - - - - - - - - - - - -
9 Photo sensor light emission amount adjustment - - - - - - - - ◎ - - - ○ - - - ○ ◎ - ◎ - - -
10 PF motor heat protection control - - ○ - - - - - - - - - ○ - - - - - - - - - ○
11 CR motor heat protection control - - ○ - - - - - - - - - ○ - - - - - ○ - - - -
12 Ink Charge - - - - ○ - - - - - - - - - - - - - - - - - -
13 PF/EJ adjustment - ○ - - - - ◎ ◎ - - - - ○ ◎ ◎ ◎ - ◎ - - ◎ ◎ -
14 PF Band adjustment - ○ - - - - ◎ ◎ - - - - ○ ◎ ◎ ◎ - ◎ - - ◎ ◎ -
15 PW / 1st Dot adjustment ○ ○ - - ◎ ○ - - ◎ ◎ - - ○ - - - ○ ◎ - ◎ - - -
16 PTS delay adjustment - - - - ○ - - - - - - - ○ - - - - ◎ - - - - -
17 Head angular adjustment - - - - ◎ - - - - - - - ○ - - - - ◎ - ◎ - - -
18 Bi-d adjustment - - - - ◎ - - - - - - - ○ - - - - ◎ ◎ ◎ - - -
19 Paper Skew adjustment - - - - ◎ - - - - - - - ○ - - - - ◎ ◎ ◎ - - -
20 PE adjustment - - - - - - - - - - - - ○ - - - ◎ ◎ - - - - -

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Table 4-1. Adjustment Correspondence Table
Main Board (EEPROM Copy OK)
Main Board (EEPROM Copy NG)

Relevant parts

Paper Guide Upper Right
Paper Guide Upper Left
Star Wheel Holder Assy

Holder Roller Assy
Main Frame Assy

ASF Bank Assy
PE Sensor Assy
PF Motor Assy
Paper Cassette
EJ Roller Assy
Priority order
Adjustment item
Duplex Unit
Print Head
PW Sensor
Panel Unit
CR Motor
SCN Unit
PF Roller
P/S Unit
CR Unit
21 Scanner motor heat protection control*2 - - ○ ○ - - - - - - - - ○ - - - - - - - - - -
22 Final check pattern print ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎
23 Preparation for shipment ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎ ◎
Note "*1" :ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000

Series only
"*2" :Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/
ST-M1000 Series

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4.2 Adjustment Program

This section provides the operating environment, functions related to safety and privacy policy, and the adjustment item newly added of the Adjustment Program. See " 4.1
Required Adjustments (p133) " for the adjustments not explained here.
4.2.1 Operating Environment

The operating environment for the Adjustment Program is as follows.
 OS: Windows 7, Windows 8.1, Windows 10

 Interface:USB
4.2.2 Adjustment and Inspection List

 Mechanical adjustments and inspections
Adjustment name Purpose Adjustment procedure overview Tools Reference

Check Checking the Set the clearance of the gap between the nozzle Place a thickness gauge in the specified location and then • Thickness gauge. P.147
Platen Gap surface of the print head and the platen to an move the carriage unit over the thickness gauge and check • Teflon tape
appropriate amount. the clearance.
Touch panel Adjust the position relationship between LCD Execute “Touch Screen Calibration” in service support Touch pen (without a sharp end P.150
adjustment* screen and touch panel detection coordinate. mode, press “+” displayed on the screen with a touch pen such as a plastic stick)
following the on-screen instructions.
Note "*" : ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000

Series only
Adjustment Adjustment Program 136

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 Software adjustments and inspections
Adjustment Item Adjustment /

Purpose inspection paper / Adjustment procedure overview Tools Reference
Category Name feed tray
Initial settings EEPROM Data When the Main Board needs to be --- With the old Board installed, use the • Adjustment ---
Copy replaced, use this to copy adjustment adjustment program to read out the Program
values stored on the old Main Board to EEPROM data, and after exchanging
the new board. If this copy is completed with the new Board, load the read out
successfully, all the other adjustments data.
required after replacing the Main Board
are no longer be necessary.
Initial Setting This must be carried out after replacing --- Enter the product serial number of the • Adjustment ---
the Main Board to apply settings for the printer using the adjustment program, and Program
target market, etc. Perform MAC write the initial setting information onto
address Setting if necessary. the Main Board.
Head ID Input Input the ID incorporating the --- Select "Head ID Input" from the • Adjustment ---
correction values for print head Adjustment Program and execute the Program
production variations. item. (Auto input) After the ID is input,
check that the correct print head ID has
been written in the same menu.
Initialize PF Reset the deterioration correction --- Select "Initialize PF deterioration offset" • Adjustment ---
deterioration counter. or "Initialize PW sensor deterioration Program
offset counter" from the Adjustment Program
and execute the counter reset.
Initialize PW --- • Adjustment ---
detector Program
deterioration
counter
Adjustment  PF motor heat Measure product variations to set the --- Automatically measure the correction • Adjustment ---
(Mechanical) protection appropriate correction values. Also, value and perform the operation load Program
control make a pass/fail judgment by check by selecting "XX heat protection
calculating whether or not the operation control" from the Adjustment Program
CR motor heat --- ---
load is within the expected range from menu and executing the item.
protection
the motor current value.
control
Scanner motor --- ---
heat protection
control*

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Adjustment PF/EJ Use software to correct the offset due to Paper type: Select "PF/EJ adjustment" from the • Adjustment P.140
(Print adjustment mechanical variations and media Photo matte paper Adjustment Program and execute the Program
adjustment by transportation characteristics. Size: A4 item to print the adjustment pattern.
program) Determine the adjustment value from the
adjustment pattern based on the judgment
criteria and then enter the adjustment
value from the PF/EJ adjustment menu.
PF Band Use software to correct the offset of Paper type: Plain Paper Select "PF Band adjustment" from the • Adjustment P.141
adjustment when band printing due to mechanical Size: A4 Adjustment Program and execute the Program
variations and media transportation item to print the adjustment pattern.
characteristics. Determine the adjustment value from the
value from the PF Band adjustment
menu.
PW / 1st Dot PW Adjustment:  Paper type: Plain Paper Select "PW / 1st Dot adjustment" from • Adjustment P.142
adjustment Use software to correct the offset due to Size: A4 the Adjustment Program and execute the Program
sensor characteristics and attachment item to print the adjustment pattern. • Ruler
variations. Determine the adjustment value from the
1st Dot Adjustment: adjustment pattern based on the judgment
Use software to correct the print timing criteria and then enter the adjustment
so that the main scanning direction print value from the PW / 1st Dot adjustment
start position becomes the target value. menu.
PTS delay Correct the impact offset caused by a Paper type: Plain Paper Select "PTS delay adjustment" from the • Adjustment P.146
adjustment difference in the speed of the low speed Size: A4 Adjustment Program and execute the item Program
part and acceleration/ deceleration part to print the adjustment pattern. Determine
of the CR. the adjustment value from the adjustment
pattern based on the judgment criteria and
then enter the adjustment value from the
PTS delay adjustment menu.
Head angular Use software to correct the vertical/ Paper type: Plain Paper Select "head angular adjustment" from the • Adjustment P.143
adjustment horizontal tilt occurs when installing the Size: A4 Adjustment Program and execute the item Program
head. to print the adjustment pattern. Determine
the adjustment value from the adjustment
pattern based on the judgment criteria and
then enter the adjustment value from the
head angular adjustment menu.

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Adjustment Bi-d adjustment Use software to correct the print timing Paper type: Plain Paper Select "Bi-d adjustment" from the • Adjustment P.144
(Print for aligning the print position between Size: A4 Adjustment Program and execute the Program
adjustment by the outward path and return path when item to print the adjustment pattern.
program) bidirectional printing. Determine the adjustment value from the
value from the Bi-d adjustment menu.
Paper Skew Use software to correct the print timing Paper type: Plain Paper Select "Paper Skew adjustment" from the • Adjustment P.145
adjustment for aligning the print position between Size: A4 Adjustment Program menu and execute the Program
the outward path and return path when item to print the adjustment pattern.
bidirectional printing in band feed Determine the adjustment value from the
mode. adjustment pattern based on the judgment
criteria and then enter the adjustment value
from the Paper Skew adjustment menu.
PE adjustment Use software to correct the paper Paper type: Plain Paper Select "PE adjustment" from the • Adjustment ---
detection position offset caused by Size: A4 Adjustment Program menu and execute, Program
variations in the PE sensor attachment and run plain paper through. Correct in
position and print head position. software paper errors in detected position.
Maintenance Head Cleaning Run this cleaning when dots missing is --- Perform a head cleaning using the adjustment • Adjustment ---
observed on an adjustment pattern program, and print a nozzle check pattern to Program
printed by the adjustment program. see if all the nozzles fire ink properly.
Ink Charge This must be carried out after replacing --- After installing the Waste Ink Tray Assy, • Adjustment ---
the Print Head in order to fill ink inside perform an ink charge using the adjustment Program
the all nozzles of the new ASP Print program, and print a nozzle check pattern to
Head. see if all the nozzles fire ink properly. The
auto cleaning is also settable.
Final check Use this to check if the all adjustments Paper type: Plain Paper, The all adjustment patterns are printed • Adjustment ---
pattern print have been properly made. Photo Matte paper automatically. Program
Size: A4
Preparation for After repairs, reset the error history, and --- Select "Preparation for shipment" from • Adjustment ---
shipment as necessary select cleaning when the the Adjustment Program menu and Program
printer is next turned on. execute it.
Paper feed test After repair, checks if paper is fed Paper type: Plain Paper Select "Paper feed test" from the • Adjustment ---
properly. Size: A4 Adjustment Program menu and execute it. Program
Note "*" : Except for ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/

ST-M1000 Series

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4.2.3 Details of the Adjustment Program  Judgment

Select the numerical value of the pattern that has no overlapping of the
PF/EJ ADJUSTMENT upper and lower blocks and the least white bands.
 Paper and feed tray  Adjustment procedure
 Paper size: A4 1. Start the Adjustment Program.

 Paper type: Photo matte paper 2. Select “PF/EJ adjustment”.
 Adjustment pattern 3. The PF/EJ adjustment menu appears.
4. Load paper into the paper feed tray.
5. Press the [Print] button to print the adjustment pattern.
6. Check the adjustment pattern.
7. Check the adjustment pattern and determine the adjustment value based on the
judgment procedure.
8. Enter the adjustment value.
9. Check that an adjustment value is entered and then press the [Finish] button to end
adjustment.

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PF BAND ADJUSTMENT  Judgment

Select the numerical value of the pattern that has no overlapping of the
 Paper and feed tray upper and lower blocks and the least white bands.
 Paper size: A4  Adjustment procedure
 Paper type:Plain paper
1. Start the Adjustment Program.
 Adjustment pattern 2. Select “PF Band adjustment”.
3. The PF Band adjustment menu appears
judgment procedure.
adjustment.

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PW / 1ST DOT ADJUSTMENT  Judgment

 PW adjustment: 
 Paper and feed tray From the stepped patterns printed on the bottom, top, left, and right
 Paper size: A4 edges of the paper, select the numerical value that is 5 mm from the
 Paper type: Photo matte paper edge of the paper for each of them.
 1st Dot adjustment: 
 Adjustment pattern
Select the value at the location of the misaligned pattern and straight
lines printed on the left of the paper.
 Adjustment procedure
2. Select “PW / 1st Dot adjustment”.
3. The PW / 1st Dot adjustment menu appears.
judgment procedure.
adjustment.

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HEAD ANGULAR ADJUSTMENT  Judgment

From among the printed patterns, select the pattern where the above and
 Paper and feed tray below lines are the straightest.
 Adjustment pattern 2. Select “Head angular adjustment”.
3. The Head angular adjustment menu appears.
judgment procedure.
adjustment.

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BI-D ADJUSTMENT  Judgment

Select the pattern for which there is no gap and overlapping of the left and
 Paper and feed tray right patterns.
 Adjustment pattern 2. Select “Bi-d adjustment”.
3. The Bi-d adjustment menu appears.
judgment procedure.
adjustment.

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PAPER SKEW ADJUSTMENT  Judgment

From among the printed patterns, select the pattern where the above and
 Paper and feed tray below lines are the straightest.
 Adjustment pattern 2. Select “Paper Skew adjustment”.
3. The Paper Skew adjustment menu appears.
judgment procedure.
adjustment.

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PTS DELAY ADJUSTMENT  Judgment

Select the pattern for which there is no gap and overlapping of the left and
 Paper and feed tray right patterns.
 Paper type: Plain paper
 Adjustment pattern 2. Select “PTS delay adjustment”.
3. The PTS delay adjustment menu appears.
judgment procedure.
adjustment.

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4.3 Mechanism Adjustment / Check 4.3.1.1 Preparation

This section describes how and what to prepare for the preparation before
starting the PG check.
4.3.1 Checking the Platen Gap
 Modification of the thickness gauges
This section describes the procedure for checking the platen gap (PG).
 The μTFP1S-mono Head of this printer has an integral
 The standard range of the PG is as follows:
structure of the Print Head Cover and Print Head nozzle
• Standard: 1.70 +/- 0.25 mm surface. Therefore, if the thickness gauge touches the
 Check the platen gap before installing the CR Scale, after nozzle surface in the same way as performed in the
attaching the adapter. traditional procedure, the nozzle surface may be
 Tools damaged. When checking the platen gap, make sure to
apply Teflon tape (thickness: 0.08 mm) on all the
 Thickness gauges for PG check: 1.37 mm gauge, 1.87 mm gauge
thickness gauges used for checking the Platen Gap in
 Teflon tape: Commercially available product (thickness: 0.08 mm) advance.
 Use commercially available Teflon tape of 0.08 mm in
thickness.
 When applying Teflon tape on the thickness gauges, make
sure no bubbles or foreign material remain under the
tape.
Bubbles Foreign materials
Adjustment Mechanism Adjustment / Check 147

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 Application procedure of Teflon tape.

1. Clean the surfaces of the thickness gauge by using alcohol, and make sure
no dirt or contamination remains on the surfaces.
2. Apply Teflon tape on the thickness gauge as shown below.
Teflon tape
Fold the tape at the edge and trim it at the center in the thick-
ness direction.
Thickness gauge
Figure 4-1. Modification of Thickness Gauge (1)
3. Fold the excess portions of Teflon tape along the edges of the thickness Thickness gauge Teflon tape
gauge, and trim the portions at about the center in the thickness direction
of the sides.
Before trimming
When trimming the Teflon tape, the teflon tape can be easily cut out
by guiding the half thickness gauge.
After trimming
 Make sure to wear the heavy gloves to prevent the cutter Figure 4-2. Modification of Thickness Gauge (2)
from When trimming, cut in the opposite direction, away
from the hand holding the gauge.cutting the hand when 4. Make sure any tears or burrs on the applied Teflon tape, then the
modification of thickness gauges is complete.
trimming the Teflon tape.
 When trimming, cut in the opposite direction, away from
the hand holding the gauge.

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4.3.1.2 Confirmation procedure

80-digit side 0-digit side
When performing the PG adjustment, make sure of the following.
 Move the CR Unit by pulling the top pf the CR timing
belt.
 Be careful not to damage the nozzle surface of the Print
Head with the thickness gauge.
 When make the Print Head touch the thickness gauge, be Thickness gauge Thickness gauge
careful not to let the Print Head run onto the gauge.
1. Move the CR Unit in the middle of the printer.

2. Place the 1.45 mm (1.37 mm + 0.08 mm) thickness gauges protected with Teflon
tape on the points shown below.
3. Move the CR Unit to the right and to the left to make sure that the CR Unit does
not touch the gauges. If it touches a gauge, the PG is narrower than the standard. In
such a case, reassemble the Printer Mechanism.
4. Move the CR Unit back in the middle of the printer and place the 1.95 mm (1.87
mm+0.08 mm) thickness gauges protected with Teflon tape on the same points as
in Step 2.
5. Move the CR Unit to the right and to the left to make sure that the CR Unit touches
the gauges. If it does not touch any gauge, the PG is wider than the standard. In
such a case, reassemble the Printer Mechanism.
Figure 4-3. Position of the Thickness Gauge

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4.3.2 Touch Panel Adjustment (ET-M3140/M3140 Series, 3. Tap the touch panel [SW2] and display the adjustment screen. To cancel,
ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 press the help button [SW3].
Series only) Touch panel to coordinate them,
 Purpose
This adjustment is made to adjust the relative positions between the LCD Push Touch PNL [Start]
screen and the touch panel detection coordinates.
 Tools
Touch pen (without a sharp end such as a plastic stick)
Push HELP Button [Cancel]
You can operate selection of each menu, etc. by pressing the
following buttons while in the service support mode
Power SW
Figure 4-5. Touch panel adjustment (2)
4. Press “+” indicated on the four corners of the touch panel one by one with
a touch pen.
+ <<Please touch.
Home button [SW1] Touch panel [SW2] Help button [SW3]
 Adjustment Procedure
1. Start the printer in the service support mode referring to " Service Support
Mode (p61) "
2. Press the help button, select “Touch Screen Calibration” in the screen
displayed, and tap the touch panel [SW2].
Maintenance SP Mode
Run:[Touch PNL] / Select:[HELP]
1.Printer Inspection Mode
2.Status Sheet Print Mode
3.Touch Screen Calibration

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5. If you retry the adjustment, press the help button [SW3] and repeat this 7. When “Complete!” appears on the LCD, end the adjustment by tapping the
procedure from Step 3. When saving the result of the adjustment, tap the touch panel [SW2].
touch panel [SW2].
Complete!
Calibration check
Push Touch PNL [Save]

Push Touch PNL [Finish]
Push HELP Button [Retry]

8. When “Retry Check” appears on the LCD, retry from Step 6 by tapping the
6. Press four “+”symbols indicated with the touch pen. touch panel [SW2].
　　　　　　　　　+ <<Please touch. Retry Check
Push Touch PNL [Start]
Figure 4-8. Touch panel adjustment (5) Figure 4-10. Touch panel adjustment (7)

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CHAPTER
5
MAINTENANCE
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5.1 Cleaning  Cleaning procedure

1.After pulling out the head FFC while holding the Print Head from the carriage,
confirm the ink attachment on the CR Unit.
5.1.1 Cleaning the CR Unit
Ink may be attached on the CR Unit by structure of Print Head (μTFP-mono
head) and CR Unit.
So, head short circuit may arise due to ink attachment on the terminal of the
head FFC when replacing the Print Head.
To prevent this phenomenon, cleaning procedure of the CR Unit is described
below.
2. If ink attached on the CR Unit, wipe it off with a cotton swab (or a soft
　
dry dust-free cloth).
 This cleaning should be carried out only when replacing

the Print Head.
 When installing the Print Head, make sure the Head FFC
is not contaminated with ink beforehand.
 Tool: Cotton swab or soft dry dust-free cloth
Maintenance Cleaning 153

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5.1.2 Cleaning the Exterior Parts/inside of the printer 5.2 Lubrication

This section describes how to clean the sections other than the carriage.
The type and amount of the grease used to lubricate the printer parts are
 Instructions for cleaning determined based on the results of the internal evaluations. Therefore, refer to "
 Exterior parts such as housing 5.2.1 Lubrication Points and Instructions (p155) " for the repairing procedures
Wipe dirt off with a soft clean cloth moistened with water. For glossy or below, and apply the specified type and amount of the grease to the specified
transparent parts, use of unwoven cloth is recommended to avoid scratching part of the printer mechanism.
those parts.
 Inside of the printer " 5.2.1 Lubrication Points and Instructions (p155) " also provides information
Remove paper dust with a vacuum cleaner. about whether or not the parts which require lubrication are supplied as ASP
 Rubber or plastic rollers such as an LD Roller used to feed paper and the lubrication status when supplied as ASP. For the parts which are not
If paper dust or the like adhered to the rollers decreases the frictional force of supplied as ASP, if their movement is not smooth enough, check their
the rollers and causes paper feed problems, moisten a cloth with water or
diluted alcohol and wring the water out, then wipe the dust off the roller using
lubrication status and lubricate them if necessary.
the cloth.  Grease
 Instructions for cleaning ink stains
Type Name EPSON Part Code Supplier
Wipe the stains off with a cloth wrung out of diluted alcohol.
Grease G-96 1590700 EPSON
 Do not use alcohol for cleaning the transparent parts. Grease G-97 1635441 EPSON
Doing so may cause them to get cloudy.
 Tools
 When wiping paper dust off the Pickup Roller/Middle
Roller/LD Roller, be careful not to rub against the Name Availability EPSON Part Code
surface asperity.
 To minimize the effect on the parts, use diluted alcohol Injector O* ---
such as 70% diluted ether. Brush O* ---
 After using alcohol for cleaning, make sure to wipe the Flux dispenser O* ---
part off with a soft dry dust-free cloth to remove alcohol
traces fully. Note "*" : Use tools whose specifications are specified in " 5.2.1 Lubrication Points and Instructions
(p155) "
Maintenance Lubrication 154

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5.2.1 Lubrication Points and Instructions

<Part supply as ASP> <Part supply as ASP>
None None
Paper Eject Roller Guide <Lubrication status when <Lubrication status when
Holder Roller Assy supplied as ASP> supplied as ASP>
Not lubricated Not lubricated
<Lubrication Point> <Lubrication Point>
Contact points between Inner Guide Contact points between
Paper Eject Roller and Paper Eject Roller and
Paper Eject Roller Guide Inner Guide (two points)
(nine C-cut positions and
<Type>
seven hooks)
G-97
Paper Eject Roller Guide
<Type>
<Application Amount>
G-96
0.05 g/position
<Application Amount>
<Remarks>
Appropriate amount
Apply with flux dispenser.
<Remarks>
Hook
 Apply with flux
Hook
dispenser.
Hook  Be careful not to
lubricate parts other than
specified part.
Hook
Hook
Lubrication point Lubrication point
Figure 5-1. Lubricating Paper Eject Roller Guide Figure 5-2. Lubricating Inner Guide

None Seen from rear Hook None
<Lubrication status when <Lubrication status when
Hook
supplied as ASP> supplied as ASP>
Not lubricated Frame Base Center
Not lubricated
<Lubrication Point> Hook <Lubrication Point>
1. Contact points Hook Contact points between EJ
Frame Base Left Frame Base Right
between PF Roller and Seen from front Frame Base Center Roller and Frame Base
Frame Base Left/Right Center (18 C-cut positions
(five points) Hook and 13 hooks)
2. Contact points <Type>
between EJ Roller and
G-96
Frame Base Left/Right
Hook
(three points) <Application Amount>
<Type> Appropriate amount
G-97 <Remarks>
<Application Amount> Hook  Apply with flux
dispenser.
0.05 g/position  Be careful not to
<Remarks> lubricate parts other than
specified part.
Apply with injector.
Figure 5-3. Lubricating Frame Base (1) Figure 5-4. Lubricating Frame Base (2)

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Front left None Left None
Not lubricated Not lubricated
Paper Eject Roller Guide
1. Totally three shafts on 1. Two shafts on Frame
Frame Base Left and Base Left. (one round
Holder Roller Assy. to each shaft)
(one round to each 2. Two holes on Frame
shaft) Base Left. (one round
Approx. 1 mm 2. Contact point between inside of each hole)
Paper Eject Roller
<Type>
Guide and Spur Gear,
12. (one round to Spur G-97
Gear, 12) <Application Amount>
<Type> 0.05g/position
G-97 <Remarks>
<Application Amount>  Apply with injector.
0.05g/position  Be careful not to
Frame Base Left <Remarks> specified part.
 Apply with injector. Frame Base Left
 No excess lubrication on
other parts.
Figure 5-5. Lubricating Frame Base (3) Figure 5-6. Lubricating Frame Base (4)

Rear right Left Frame Base Left
Supplied as the SCN Unit Supplied as the SCN Unit
supplied as ASP> Combination Gear, 36, 20 supplied as ASP>
Lubricated Lubricated
Frame Base Right
1. Seven shafts on Frame Contact point between
Base Right. (one round Frame Base Left and
to each shaft) Combination gear, 36, 20.
2. Two holes on Frame (one round to Combination
Base Right. (one round Gear, 36, 20)
inside of each hole) <Type>
<Type> G-97
G-97 <Application Amount>
<Application Amount> 0.05g
0.05g/position <Remarks>
<Remarks> Apply with injector.
 Apply with injector.
 Be careful not to
specified part.
Figure 5-7. Lubricating Frame Base (5) Figure 5-8. Lubricating Combination gear, 36, 20

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None None
1 1 1
PF Roller Not lubricated Not lubricated
1. Contact point of PF 1. Contact points
2 Roller and PF Roller between Driven Pulley
Grounding Spring Holder and Main
2. Tip of Paper Guide Frame (eight points)
1
Front Grounding 2. Shaft hole of Driven
Spring Pulley
Driven Pulley Holder 3. Bush on Driven Pulley
<Type>
Holder
1. G-97
<Type>
<Application Amount> 3
Paper Guide Front Grounding Spring 2 G-97
1. 0.05 g Driven Pulley
2. 0.02g <Application Amount>
0.002 g
<Remarks>
PF Roller Grounding Spring
 Apply with injector. <Remarks>
 No excess lubrication. Apply with injector.
Driven Pulley Holder

Figure 5-9. Lubricating PF Roller Figure 5-10. Lubricating CR Driven Pulley
<Part supply as ASP>

None
0 digit side <Lubrication status when
supplied as ASP>
1
Not lubricated
<Lubrication Point>
Contact points with the
Main Frame and the CR
Unit (four points)
<Type>
Main Frame G-97
3 <Application Amount>
2 0.15 g each
4
<Remarks>
 After applying with
injector, rub off excess
grease.
Step1  After Paper Guide
Upper Left is attached,
Lubricate in the
procedure given below.
1. Lubricate the part
Step2
indicated by (1).
Step4
2. Move CR Unit to the
center and lubricate 80
digit side of (2)(3)(4).
CR Unit 3. Move CR Unit to the
edge of 80 digit side.
4. Lubricate 0 digit side
Lubrication point of (2)(3)(4).
Figure 5-11. Lubricating Main Frame

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CHAPTER
6
APPENDIX
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6.1 Connector Diagram  ET-M2140/M2140 Series, ET-M2170/M2170 Series
Cable connections of this printer are shown below. CR Encoder Board PW Sensor
 ET-M3140/M3140 Series, ET-M3170/M3170 Series, ET-M3180/M3180/ SCN Unit
ST-M3000 Series SCN CIS Board
Paper Set Detection Sensor SCN Motor

CR Encoder Board PW Sensor
Maintenance Box CSIC
SCN Unit SCN Encoder
SCN CIS Board Ink End Sensor Panel Board

CN404*
SCN Motor
CN410
Ink End Sensor ADF PE Sensor CN409
CN301 CN407 CN405*
SCN Encoder
FAX Board Panel Board
CN404*1 CN303
CN410
CN301 CN405*1 CN409
CN407
CN204 CN411
CN303 CN626*2 USB

PCL Board
LAN*3 CN305 CN304 CN403
CN604 CN402 CN608 CN401
CN207
CN625*3
USB PE Sensor
Printhead PF Encoder
CN305 CN304 CN403
CN604 CN402 CN608 CN401 Paper Sensor
CN207 CR Motor
CN4
Cassette Sensor CN2
PF Motor
Cassette Sensor
Relay Board Cover Top
Printhead PE Sensor PF Encoder AC Power P/S Unit Open Sensor
Wi-Fi Board*3 CN1 CN4
Paper Sensor
CR Motor
CN4 Flap Sensor
CN2
PF Motor
Relay Board Cover Top Note " * " : CN404 and CN405 are on the back face.
AC Power P/S Unit Open Sensor
CN1 CN4
Flap Sensor
Figure 6-2. Connector Diagram(ET-M2140/M2140 Series, ET-M2170/
M2170 Series)
Note "*1" : CN404 and CN405 are on the back face.
"*2" : Not mounted on ET-M3140/M3140 Series.
Figure 6-1. Connector Diagram (ET-M3140/M3140 Series, ET-M3170/

M3170 Series, ET-M3180/M3180/ST-M3000 Series)
Appendix Connector Diagram 159

Confidential
 ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/ 6.2 Head Fuse

ST-M1000 Series
Head fuse of this printer is shown below.
CR Encoder Board PW Sensor
Ink End Sensor Panel Board

CN404*1
CN301 CN407 CN405*1
CN303 CN626*2
PCL Board
LAN*2
CN625*2
USB
CN305 CN304 CN403
CN604 CN402 CN608 CN401 F301
CN207
Cassette Sensor
Printhead PE Sensor PF Encoder
Wi-Fi Board*2
Paper Sensor
CR Motor
CN4
CN2
PF Motor
Relay Board Cover Top
AC Power P/S Unit Open Sensor
CN1 CN4 Figure 6-4. Head Fuse
Flap Sensor
Note "*1" : CN404 and CN405 are on the back face.

Figure 6-3. Connector Diagram

(ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/
ST-M1000 Series)
Appendix Head Fuse 160

Confidential
6.3 Protection for Transportation 6.3.1 Securing the CR Unit

 Purpose
This section explains specific points of note regarding packaging after repairs
To prevent damaging the CR Unit by shock during transportation.
are completed.
 Risk if it is not performed.
With this product, a cardboard box for containing accessories Fatal error caused by the damage of the CR Unit.
is included. When transporting the ET-M3140/M3140 Series,  Preparation
ET-M3170/M3170 Series, ET-M3180/M3180 Series, and ET- Prepare a piece of packing tape (Length: 130 mm, width: 14 mm, fold
M2140/M2140 Series, place the box as a cushioning material on the end: 5 mm)
as shown below.  Method
1. Open the Cover Top.
2. Align the unfolded end of the packing tape with Section A on the
CR Unit as shown in the Figure 6-6, then attach the tape to the unit.
3. Attach the folded end of the packing tape to the Housing Top Assy
routing the tape over the CR Cover.
CR Unit Packing tape
Fold
Housing Top Assy
Cardboard box Section A
Figure 6-5. Placing the cushioning material
Cover Top
Figure 6-6. Securing the CR Unit
Appendix Protection for Transportation 161

Confidential
6.3.2 Securing the Cover Top 6.3.3 Securing the SCN Unit (ET-M2140/M2140 Series, ET-
 Purpose M2170/M2170 Series only)
To prevent damaging the Cover Top by shock during transportation.  Purpose
 Risk if it is not performed. To prevent damaging the SCN Unit by shock during transportation.
Damage to the Cover Top due to vibration during transport.
 Risk if it is not performed
 Preparation
Scanner fatal error caused by the damage of the SCN Unit.
Prepare three pieces of packing tape. (Length: 100 mm, width: 14 mm,
fold on the end: 5 mm)  Preparation
 Method Prepare two pieces of packing tape. (Length: 80 mm, width: 14 mm,
fold on the end: 5 mm)
Secure the Cover Top as shown below.
 Method
Secure the SCN Unit as shown below.
Top Packing tape Cover Top
Front left Front right

Fold
20 mm Fold
20 mm
30 mm
30 mm
Packing tape
Cover Top
SCN Unit
Fold
Fold
Fold
Packing tape
Figure 6-7. Securing the Cover Top Figure 6-8. Securing the SCN Unit

Confidential
6.3.4 Securing the ADF/SCN Unit (ET-M3140/M3140 Series,

ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Bottom Bottom
Series only)
 Purpose
To prevent damaging the ADF/SCN Unit by shock during transportation. ADF/SCN Unit
Scanner fatal error caused by the damage of the SCN Unit. Packing tape Packing tape
 Preparation
Prepare four pieces of packing tape. (Length: 130 mm, width: 14 mm,
20 mm 20 mm
fold on the end: 5 mm)
 Method
Secure the ADF/SCN Unit as shown below. 20 mm 20 mm
Fold
Figure 6-9. Securing the ADF/SCN Unit

Confidential
6.3.5 Securing the ADF Document Support Cover (ET-M3140/M3140 3) Close the ADF Document Support Cover.
Series, ET-M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series 4) Secure the ADF Document Support Cover with a piece of packing tape
only) C as shown below.
 Purpose
Rear Packing tape C
To prevent damaging the ADF Document Support Cover by shock during
transportation.
Damage to the ADF Document Support Cover due to vibration during transport.
 Preparation
A) Prepare two pieces of packing tape. 
(Length: 120 mm, width: 14 mm, fold on the end: 5 mm)
B) Prepare a piece of packing tape. 
Packing tape C ADF Document Support Cover
(Length: 60 mm, width: 14 mm, fold on the end: 5 mm) Align the edge of packing tape
C with the edge of the ADF
C) Prepare a piece of packing tape.  Document Support Cover.
 Method
1) Open the ADF Document Support Cover.
2) Attach two pieces of packing tape A and a piece of packing tape B to
the ADF Document Support Cover as shown below.
With the ADF Document

Support Cover opened Fold
Packing tape B
Packing tape A
Packing tape A
Pasting position
Packing tape A Pasting position

Packing tape A
Fold
Figure 6-11. Securing the ADF Document Support Cover (2)
ADF Document Support Cover
Figure 6-10. Securing the ADF Document Support Cover (1)

Confidential
6.3.6 Securing the Cover Front 6.3.7 Securing the Paper Cassette
 Purpose  Purpose
To prevent damaging the Cover Front by shock during transportation. To prevent damaging the Paper Cassette by vibration during
 Risk if it is not performed transportation.
Damage to the Cover Front due to vibration during transport.  Risk if it is not performed
 Preparation Damage to the Paper Cassette due to vibration during transport.
Prepare two pieces of packing tape. (Length: 100 mm, width: 14 mm,  Preparation
fold on the end: 5 mm) Prepare two pieces of packing tape. (Length: 100 mm, width: 14 mm,
 Method fold on the end: 5 mm)
 Method
Secure the Cover Front as shown below.
Secure the Stacker as shown below.
Front left Front right
Fold Front left Front right
Pasting position Fold Pasting position
Pasting position
Pasting position Fold

Packing tape
Packing tape
Cover Front
Paper Cassette Fold
Packing tape Packing tape
Figure 6-12. Securing the Cover Front
Figure 6-13. Securing the Paper Cassette

Confidential
6.3.8 Securing the Duplex Unit (except for ET-M1140/M1140 6.3.9 Securing the Duplex Unit (ET-M1140/M1140 Series,
Series, ET-M1170/M1170 Series, ET-M1180/M1180/ST- ET-M1170/M1170 Series, ET-M1180/M1180/ST-M1000 Series
M1000 Series) only)
 Purpose  Purpose
To prevent damaging the Duplex Unit by shock during transportation. To prevent damaging the Duplex Unit by shock during transportation.
 Risk if it is not performed  Risk if it is not performed
Damage to the Duplex Unit due to vibration during transport. Damage to the Duplex Unit due to vibration during transport.
 Preparation  Preparation
Prepare two pieces of packing tape. (Length: 130 mm, width: 14 mm, Prepare two pieces of packing tape. (Length: 210 mm, width: 14 mm,
fold on the end: 5 mm) fold on the end: 5 mm)
 Method  Method
Secure the Duplex Unit as shown below. Secure the Duplex Unit as shown below.
Rear Rear
Packing tape
Pasting position
Fold Fold
Fold
Fold
Pasting position Pasting position
Packing tape Duplex Unit

Duplex Unit
Figure 6-14. Securing the Duplex Unit
Figure 6-15. Securing the Duplex Unit

Confidential
6.3.10 Securing the Stopper (ET-M3140/M3140 Series, ET-

M3170/M3170 Series, ET-M3180/M3180/ST-M3000 Series
only)
 Purpose
To prevent damaging the Stopper by shock during transportation.
Damage to the Stopper due to vibration during transport.
 Preparation
Prepare two pieces of packing tape. 
 Method
Secure the Stopper as shown below.
Rear Packing tape

Stopper
Fold
Pasting position
Figure 6-16. Securing the Stopper

Confidential

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Service Manual

Color Inkjet Printer

Copyright © 2018 SEIKO EPSON CORPORATION. 

CHAPTER 1. OPERATING PRINCIPLES

1.1 Printer Mechanism Overview 1.016 mm

Since the basic mechanisms of the product are the same, in

Paper feed direction

Table 1-1. Nozzle Configuration

Carriage movement direction

Figure 1-2. Nozzle layout (seen from the rear side)

Figure 1-1. μTFP1S-mono Print Head appearance

Operating Principles Printer Mechanism Overview 13

1.1.2 Carriage (CR) Mechanism

Figure 1-3. Carriage (CR) mechanism

Operating Principles Printer Mechanism Overview 14

1.1.3 Paper Loading/Feed Mechanism

Pick up Roller Assy

Figure 1-4. Paper loading/feed mechanism (1)

Operating Principles Printer Mechanism Overview 15

1.1.4 Ink System Mechanism

Ink system mechanism

Figure 1-5. Ink system mechanism

Operating Principles Printer Mechanism Overview 16

1.1.5 List of Motor and Sensor

PE Sensor Reflection-type photo interrupter 5

Figure 1-6. List of motor and sensor (1)

Operating Principles Printer Mechanism Overview 17

 ET-M2140/M2140 Series, ET-M2170/M2170 Series

Figure 1-7. List of motor and sensor (2)

Operating Principles Printer Mechanism Overview 18

 ET-M1140/M1140 Series, ET-M1170/M1170 Series, ET-M1180/M1180/

Carriage CR Motor DC Motor A

Figure 1-8. List of motor and sensor (3)

Operating Principles Printer Mechanism Overview 19

Figure 1-9. Scanner mechanism

Lever of ADF PE Sensor CIS Sensor

Figure 1-10. ADF mechanism

Presence or absence of document on the ADF is detected by the ADF

No document on ADF Document is present on ADF

ADF document lever

ADF document lever

Sub document lever ADF document lever

Figure 1-12. ADF document lever

1.3 Paper Loading/Feed Mechanism 1.3.1.1 Paper Feed Path

1.3.1 Overview 1.3.1.1.1 Front Paper Loading

Edge Guide part LD roller Holder Cam Assy

Intermediate roller Slider Trans

Figure 1-14. Paper feed path of front paper loading

Figure 1-13. Paper loading/feed mechanism

Operating Principles Paper Loading/Feed Mechanism 23

Paper Guide Dup Front PE Sensor

Figure 1-15. Paper feed path of manual paper loading

Operating Principles Paper Loading/Feed Mechanism 24

1.3.1.2 Paper Ejecting Path 1.3.1.2.2 Face up paper ejecting

Operating Principles Paper Loading/Feed Mechanism 25

1.3.2 Operation Principle LD Roller system

DRIVE PATH FROM PF MOTOR TO PF ROLLER/EJ ROLLER

PF Roller (Helical Gear) Spur gear 28 PF Scale

Left EJ Roller Spur gear 12

Figure 1-20. Drive path from PF Motor to PF Roller/EJ Roller (2)

Operating Principles Paper Loading/Feed Mechanism 26

DRIVE PATH FROM PF ROLLER TO INTERMEDIATE ROLLER

PF Roller (spur gear 9)