VIJAY MARIE COLLEGE OF NURSING

BEGUMPET

HYDEABAD-16

SEMINAR ON PUBLIC RELATION, PERFORMANCE

APPRAISAL, WELFARE SERVICES, LIBRARY SERVICES,
HOSTEL FACILITY

SUBMITTED TO
 SUBMITTED BY

Ms.K.D.Sharon

MSC(N)1​ST ​YEAR OBG Department

MEDICAL SURGICAL NURSING VJM CON

VJM
CON

SUBMITTED
ON

1/6/1
9

VIJAY MARIE COLLEGE OF NURSING

BEGUMPET

HYDEABAD-16
NAME OF THE STUDENT: : N. RAJESHWARI

SUBJECT: : NURSING EDUCATION

TOPIC: : PUBLIC RELATION, PERFORMANCE APPRAISAL

: WELFARE, SERVICES,
LIBRARY

FACILITIE
S

UNIT: : XVI

CLASS: : MSC(N)1​ST ​YEAR

GROUP: : M.SC 1​ST ​YEAR

PLACE: : MSC(N)1​ST ​YEAR

TIME: :2HOURS

DATE: :5/7/19

DURATION :3HOURS

PREVIOUS KNOWLEDGE OF GROUP : THE GROUP HAVE PREVIOUS

KNOWLEDGE IN

BSC NURSING
COURSE

AV AIDS : BLACK BOARD, CHART, OHP, HAND OUT, PPT

 2

GENERAL OBJECTIVES:

At the end of the seminar the students will be able to gain knowledge and development of
skills about

the public relation, performance appraisal, welfare services, library services, hostel facility and
develop

a positive attitude towards the use of public relations and performance appraisal, welfare
services, library

services, hostel
facility.

SPECIFIC
OBJECTIVES

By the end of the seminar the students will

able to

• define the public relations in

nursing

• enlist the need for public

relation
• enumerate Functions of public
relation

• ensure objectives of public

relation

• explain Methods of improving public relation in

hospital

• list out Types of public

relation

• describe Methods of performance

appraisal

• discuss uses of performance of

appraisal

• define welfare
services

• enlist Library facilities &Hostel facilities

3
SUBJECT: NURSING
EDUCATION

UNIT:1
 4

TOPIC: PUBLIC
RELATIONS

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 PUBLIC RELATION, PERFORMANCE APPRAISAL, WELFARE SERVICES,

LIBRARY SERVICES, HOSTEL

PUBLIC RELATIONS IN NURSING

INTRODUCTION
Public relation is an essential and integrated component of public policy or service. The
professional

public relation activity well ensures the benefit to the citizens, for whom the policies or
services are

meant for. An effective public relation can create and build up the image of an
individual or an

organization or a nation. At the time of adverse publicity or when the organization is under
crisis an

effective public relation can remove the “misunderstanding “and can create mutual
understanding

between the organization and the

public. ​DEFINITION

“Public relation is knowing what the public expects and explaining how administration is
meeting this

desire is meeting these

desires”.

"Public relation in Government is the composite of all the primary and secondary contacts
between the

bureaucracy and citizens and all the interactions of influences and attitudes
established in these

contracts". ​NEED FOR PUBLIC

RELATIONS
Not many years ago. management decisions took no consideration of public attitudes
but today

manageme
nt

cannot ignore the views of employees. and the community in making policy decisions. It
has been

estimated that eighty per cent of the problems confronting management have public
relations

• implications. Management has to foresee the impact of policy decisions on the opinion
of the

public
.

• There are normally four distinct reasons for ever increasing necessity of public
relations:

• Increased governmental
activities.

• Population explosion creating communication

problems.

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• Increased educational standards resulting in rise in
expectations.

Progress in communication
techniques.

• Well-executed public relations will increase visibility for the hospital. employees,
programs

and
services.

• Position the hospital as a health care leader and authority within the community or
region.
 • Expand awareness of the hospital's entire range of programs and
services.

• Enhance the hospital's

image.

• Aid in recruitment and retention of

employees.

• Support efforts to raise funds for new programs and services or assist with the passage
of levies

and
bonds

• Act as a foundation when negative news about the hospital occurs. Boost
employee morale. ​FUNCTIONS OF PUBLIC RELATION

• Public Relation is establishing the relationship among the two groups (organization and
public).

• Art or Science of developing reciprocal understanding and

goodwill.

• It analyses the public perception & attitude, identifies the organization policy with
public

interest and then executes the programs for communication with the
public.

ELEMENTS OF PUBLIC RELATIONS

• A planned effort or management

function.

• The relationship between an organization and its

publics.

• Evaluation of public attitudes and

opinions.

• An organization’s policies. Procedures and actions as they relate to said organization is

 publics.

• Steps taken to ensure that said. policies. procedures and actions are in the public
Interest and

Socially
responsible.

• Execution of an action and or communication

programme.

• Development of rapport good will understanding and acceptance as the chief end result
sought

by public relations
activities.

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FORMS OF PUBLIC RELATION

Public relation is a general term that may include many other “relations" with different
audiences,

strategies and tactics.

For example: ​EMPLOYEE
RELATIONS​:
It is a function of public relations that includes responding to employee concerns and
informing and

motivating staff. Some tactics used for employee relations may include new employee
education,

employee award programs and recognitions, new-hire press releases and newsletters to
name a few. ​COMMUNITY RELATIONS:

It is the function of actively planning and participating with and within a community for the
benefit of
the community and the hospital. Tactics within this category include community events,
volunteer

activities and co-sponsorship opportunities with other community organizations. Community

relations

may also include fundraising and development

activities. ​GOVERNMENT RELATIONS:

It is a function of relating to government officials and agencies about issues that impact the
hospital and

its audiences: Hill climb events in Olympia, letter writing campaigns, and op-ed
placements in the

newspaper are often part of government

relations. ​MEDIA RELATIONS​:

It is often considered synonymous with public relations. is the function of working with the
media to

communicate news. Media relations can be active = seeking positive publicity for a
newsworthy topic

at the hospital = or reactive responding to a news inquiry about a positive or negative story of
interest to

the media and its readers or viewers. ​PUBLIC

RELATION PLAN FOR A HOSPITAL

• Every hospital should have a current public relations plan that outlines goals and
desired

outcomes for a period of three to five years. Once a general PR plan is

in place.

• periodic planning and updating is critical. The plan and its updates will not only help
guide

employees responsible for public relations work, but will result in an effective
tool to

communicate with the board and other staff. Following are the key elements of an
effective
 PR
plan:

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GOAL
S
Public relations goals help direct the strategies and tactics in future public relations
endeavors. The

goals should clearly support hospital mission statement. While a mission statement may
include what

the hospital wants to accomplish, a public relations goal should be focused on what
you want the

public to think and know about the

hospitals. ​EXAMPLES

• General Washington Hospital is a community leader committed to providing high

quality

health care for the people of Carter, Key and Kangley

counties.

• Highland Valley Medical Center provides superior primary care services in a

comfortable. safe

environment for people in the Highland Valley

region.

• Ivy River Hospital, with its friendly. helpful physicians and nurses, is the most
dependable

health care service provider

in the state. ​OBJECTIVES

• Objectives help determine specific outcomes from your public relations efforts.
Objectives

should be clear and concise, and

include timing. ​EXAMPLES

• Increase awareness of the technology and medical advances used at the

hospital within

Evergreen County over the next six

months.

• Build the reputation of the hospital in the next three to four years as a
cornerstone of the

community that provides health care services, jobs and community

leadership.

• Encourage renewed interest in specialty hospital services such as childbirth classes

over the

next two years. ​TARGET

AUDIENCES
Detail the groups of people that are important to inform or influence,
and why. ​EXAMPLES:

• ​Patient​s: They purchase health care services and generate revenue for the
hospital.

• ​Physicians​: They use hospital facilities and generate revenue for the hospital. They
control

where patients go for care in the hospital or outside of the

community.

• ​Media: ​They write both positive and negative stories about the hospital. its staff and
services.

They have considerable influence and access to all of the hospital s target
audiences.

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• Other audiences to consider may include employees, board members, community
leaders, local

government officials. state legislators, vendors

and suppliers. ​TACTICS

• It is easy for busy hospital professionals to think about tactics first, but it is critical to
have a

solid strategy in place. Only pursue the tactics that will help achieve the goals. Here
are so “best

uses" for specific

tactics.

• Brochure/Collateral To inform patients and community members about programs and

services

provided at the hospital for promotional use only. It may be provided to media for
background, but

not to be used instead of effective media tools. such as press releases or

fact sheets.

• Direct mail to help create awareness for programs or services with target audiences.
Message is

controlle
d.

• Letters Good for personal or business communication. Adjustable length (1-2

pages).

• Postcards Good for event invitations or welcome cards. Inexpensive

postage.

• Direct mail packages Good for inclusion in new neighbor welcome packages or
community

coupon envelopes. Consider including brochures or inserts. Costs are typically part of an
advertising

or sponsorship package. Production of materials likely not

included.

• Specialty mailings Good for awareness efforts, such as a child safety campaign
sponsored by

the hospital. Mailing may include a magnet with safety tips and local emergency
contact

information. ​DISTRIBUTION
METHODS
How you distribute materials is often as important as what the organization send. It is a
good idea to

know which methods the target audiences, especially

reporters, prefer.

• Mail Good to use when timing is less sensitive (one to three days). Good for
newsletter

mailings. new neighbor welcome packets, media kits, and other materials that are difficult
to fax or

e-mail. Mail can also be certified to verify receipt or insured to

avoid loss.

• Fax Good for timely communication (faster than mail). Good for press releases.
event

reminders, and some forms of newsletters (such as weekly news notices). Less
effective for

documents with images or

graphics.

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• E-mail Good for timely and direct communication with an individual. Good for press
releases,

media reminders, media personnel questions, and pitch letters. Access to email and
electronic

document size can be

limitations.

• face to face meetings best way to make a personal connection it allows for
 derailed

explanation of point of view or complicated subject best way to demonstrate

excitement concern

tolerance empathy
etc.

• Phone conference call Allows for personal contact when face-to-face is not possible.
Good for

back-and forth communication. Inexpensive method for communicating with large

groups in

different locations
(cities/states).

• Web site Web pages allow interested parties to pull information thereby
facilitating

distribution. Directing people to a web site may be done through mailings. publicity or
other notices

• Newsletter -To regularly update a variety of target audiences about the

happenings at the

hospital. Good way to establish and maintain community support for the hospital and
services.

• Public service announcement (PSA) To create awareness of a problem or issue

through radio or

televisio
n.

• Press release to distribute straightforward news to the

media.

• Press kit to provide extensive information about a topic. It may precede an event
or new

program
launch

• Press conference to disseminate time sensitive and critical news to multiple media
 contacts at

once. It should be rarely

used.

• Special event -To make a personal connection with target audiences in a positive
environment.

It is good way to recognize people for good work or launch new programs of
facilities.

• Speaking engagement, a to reach a target audience, establish the speaker as an

expert and build

credibility for the speaker and the

hospital.

• Video To communicate messages with emotion through visuals. It is good for town
meetings,

new employee education, fundraising projects, special

events, etc.

• Web site provide 24-hour access to information about the hospital. It may include
health

information or links to health information depending on site design. It is good for

general

information about the hospital, its services and

staff.

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BUDGET
S
Public relations budgets may come in a variety of ways; it may be pre-determined and
passed down

from the overall hospital budget. 'It may include general guidelines but is open to the tactics
decided

upon. It may be nonexistent, in which case the tactics will need to rely on investments in
staff time,

instead of materials. All of these factors will determine where budgeting fits into the overall
public

relations planning. Regardless of where budgeting fits into the plan, consider the
following:

• Nothing is free Consider all of the direct and indirect costs. Even a press release, one of
the least

expensive tactics, has a price tag, the time spent writing and editing the release, the paper
it is printed

on and the postage it is mailed with at a

minimum

• Don't underestimate time investments--Every public relations activity has time

investments and

Opportunity costs and don t just consider the time investments for the PR staff.
Administrative

oversight and involvement, interview source preparation and even Volunteer efforts all play
into the

opportunity costs of public relations. When planning and prioritizing projects, consider all
necessary

staff time and what else they would be doing with their time if not promoting the
hospital.

• Shop around-When producing brochures or printed materials; be sure to get more

than one

estimate. Printing shops with more capacity at certain times may discount
their rates

• Evaluate options--Another way to save money when producing materials is to

consider design

options. For example, tw0acollor brochures are far less expensive than their
four-color
 counterparts. Specialty work, such as die cuts for holding business cards or layered
stair-steps for

handouts, are nice features, but may carry a hefty price tag. Designers and printers
can be allies

in determining options. Just be sure to have your budget in

mind.

• Be prepared for the unexpected opportunities a Reserve 10 to 15 percent of the

overall public

relations budget for unexpected activities. There may be some great opportunities to
do events,

community outreach activities or other projects that you did t

anticipate.

METHOD OF IMPROVING PUBLIC RELATION IN HOSPITAL​:

There are certain other aspects which need careful consideration which are described in
brief as under.

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GENERAL:
High quality patient care by the hospital is the theme of any public relation programme No
amount of

smile, cheers and propaganda will compensate for bad administration and poor professional
care in the

hospital. ​PHYSICALL
FACILITIES:
Well planned hospital with sufficient waiting area for the patient and its relation in the
hospital,

optimum floor space for each department of t e hospital, logical layout of the department
and work

areas, provision of adequate facilities like toilets, public utility services like canteen,
drinking water

facility and so on go a long way in improving the image of the

hospital. ​STAFF​:

In a hospital the staffs consists of variety individuals drawn from different status of the
society with

different levels of education and background. imbibing a team spirit in all these groups of
people for

the patient care will lead to a general satisfaction foe the patient in the
hospitals ​NAME LABELS AND UNIFORM:

All functionaries should wear uniforms and name labels this creates initial good impression
on patients

and reflects good administration. It also infuses among the employees a pride and _Sense
of belonging

to the institutions. These also help In identifying the staff by name and their status.
These are

particularly useful in OPD and ancillary

departments.

IMPORTANCE OF COLOUR:

colour affects many of our moods and emotions. Proper choice of color can transform
depressing and

monotonous atmosphere into pleasing and exciting one. It stimulates employee's

productivity Hospital

is one area where colour can be used with measured success not only in appearance
but for the
psychological uplifting which it brings to
patients. O
​ PERATING FACILITY:

The operating efficiency in an organization like, hospital is the outcome of its soundness of
objectives,

policies, procedures, programs and standing orders. The clear-cut policy and procedure in
writing and

their periodic promulgation to the staff specially, clear order regarding organizational
structure,

defining their duties, authorities and accountability of the

staff.

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THE SPECIALITY CLINICS:
The speciality clinics if located proximally are one of the concentrated areas of the OPD
services. It

will facilitate mutual interaction of the functionaries and effective protocol among the
various

specialities and will in turn save great deal of effort for the patient to move around for
multiple

consultations, as and when

necessary. ​WAITING TIME:

The waiting time in the OPD is invariably the sore point of public grievances.
Introduction of

appointment system, Staggering of OPD timings for the registration, punctual attendance by
doctors are

some of the remedies which Can be introduced to reduce waiting time and have
Successfully been

implemented in many
hospitals. ​DELAY IN
ADMISSION:
Anxiety and distress is the result of delays in admission due to long waiting list. In allotting
priorities

for admission, hospitals consider the physical state of the patients but forget the social
background and

as a ‘result, social emergencies have to wait. Adequate facilities in efficient Use of Present
resources

can resolve this problem to some

extent. ​WARD RECEPTION​:

patients are generally vulnerable to anxiety and fear on arrival. in the ward. The
reception they get

tends to leave a deep 'impression. Prompt reception improves the morale

patients

PRIVACY

It is normally observed that majority of the patients are dis satisfied with the type of privacy
provided

in the ward Provision of screens around each bed would afford greater privacy. To have the
privacy and

at the same time proving the advantage of companionship of other patients in the ward would
go a long

way in creating a feeling of warmth and

understanding. ​Food:

Good food, well prepared and attractively served to patients. makes a very favorable
impression.

Presence of dietician or a nurse at the time of service creates good impact or

the patients.

CLEANLINESS
:
Cleanliness is much a desired thing in a hospital. It not only enhances the image of the
hospital but also

helps in controlling hospital infection. Frequent cleaning and liberal use of detergents and
deodorants

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eliminates the stink which is most
dissatisfying.

INFORMATION ABOUT ILLNESS:

The most important thing to a patient is to know as to what is wrong with him and how long
will it take

to recover. Information in this respect will always be associated with fear, anxiety and thus,
will help in

building patient’s confidence. A doctor or a nurse should be available in the ward during
visiting hours

to furnish information regarding illness of the patients to their

relatives. ​VISITORS:

Relatives and friends come rushing to the hospital the moment they learn about the illness of
their near

and dear one. This is to show their loyalty, affection and strength of ties. It also satisfies
emotional

needs of the patient. The relatives etc. are allowed to visit their patients for a short while.
The visiting

hour policy should be more liberal for the visitors to the serious patients and relatives
coming from

distant places. Too rigid visiting policy makes the public critical of the
hospital. ​COMPLAINTS AND SUGGESTIONS:
• The best way to deal with complaints is to do everything possible to avoid getting
them by

anticipating the problems. In spite of the best intentions of everyone and as it happens
everywhere

• else, sometimes things go wrong. Any complaint and suggestions should receive
prompt

attention and wherever possible remedial actions be taken. Equally important Is that
whatever

action is taken, the same is communicated to the

complaint.

MORTUARY AND CHAPLAIN FACILITY:

The disposal of the dead is influenced by religion, social and cultural beliefs and
practices. it is

necessary to provide within the hospital or its premises a place to which dead body can
be moved

quietly so that other patients do not get Upset. Disposal of dead has a great bearing
on public

relations of the hospital. This is a sensitive area for the relatives and friends. Even
unintentional

neglect or
delay

• may carry unpleasant Impression about the hospital almost care ls needed by all
members of the

staff to ensure that prompt and proper disposal of the deed to

arranged.

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NEED FOR PUBLIC RELETION IN THE COMMUNITY
The main goal is to raise the standard of care to the
highest level

• To improve the existing channels of communication and to establish new ways of

setting-up of

two-way
communication.

• To provide the community with the concept of what a hospital and a health
center are.

• To ensure financial
support.

• To create mutual understanding and goodwill through proper

communication.

• To provide extra services of

volunteers.

• To keep in touch with the community to assess their

needs.

• To interpret the expectation of the community. their opinion and impression of the
hospital to

the top-level
management.

• In large hospitals relationships can become very impersonal. Project a good image
of the

through effective staff

performance.

• Public relationship is all about relationships efforts. commitment and activities, which
go into

building. The right sort of relationships where there is good public relations. the hospital
and health
 care are functioning at its best and contribute maximum to which it serves.
METHODS OF MAINTAINING PUBLIC RELATION IN THE COMMUNITY
There are mainly two
methods:

• Operative
methods

• Communicative methods
OPERATIVE METHODS:
These methods are essentially connected with every aspect of community operation
including those

are carried out by such workmen as health personnel, office personnel, enquiry, media
personnel

etc. The fundamental ingredients of community

operation are:

• Cheerful and courteous

behavior.

• Prompt and efficient

treatment.

• Clear surroundings and well appearance of the workers. Some operations of

improving

operation of primary health care in the community

level are:

• A high-quality patient care is the key of good public

relation.

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Adequate physical facility with good functional lay out waiting room with benches or
chairs water
 refreshment facility in the out patient
department

• To make other: happy one must be happy himself, Good morale of workers not only
increase

deficiency, but workers with high morale Interact in e positive manner with one
another and

also with the patients in the

community.

• Operating efficiency with effective coordination among all clinical departments and
other

supportive services. stem from good administration. organization structure, policies,

procedures

and authority and accountability should be clearly understood

by each staff ​COMMUNICATIVE METHODS:

These methods employ means of communication in all possible forms to enable

the primary

health center to convey Its message to the public. Some of these are also
intermixed in a way

with intra-mutual functions at the hospital or health centers and the operative
methods may be

used in the following

ways:

• Making the available appropriate information to the patients. their relatives and
visitors.

• A provision to listen to verbal complains instead at insisting on written

one.

• Prompt reply to
questions.

• Provision of suggestion box at appropriate

place.
 • Visual communication. film shows. exhibitions and hospital Boucher are to be
displayed.

• Hospital tours can be conducted by the school teachers. students. housewives and
members at

women 3 organization and religious

leaders.

• Holding an annual hospital day or open day house where public can be shown every
aspect of

the hospital operation Including some of the highly technical

functions.

• Using mess media would be helpful to improve

public relation. ​QUALITIES OF PUBLIC RELATION
STAFF

• Warm and friendly with good common

sense.

• Good organizing ability

• Good judgement. creativity end then critical ability. Imagination and appreciate
others.

• Calm and not excitable

person.

• Ability to take pains.

• Lively and inquisitive minds.

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• Willingness to work long and in constraint
atmosphere.

• whenever necessary especially in pulse polio

campaigns.

• Resilient and a sense of

 humour.

• Flexibility and ability to deal with many

problems.

• Ability to communicate in any

Language.

• Capable of correcting end subediting other!

communication.

• Loyalty to the organization.

INDICATORS FOR ASSESSING PUBLIC RELATION IN THE COMMUNITY

• Patient satisfaction surveys general opinion

pool.

• Quality of care using

checklist

• Number of complain
received.

• Extent of voluntary efforts by the

community.

• Turnover of the health

staffs

• consistency of the attend and health

centers.

• Donations.

• Inpatients leaving against medical

advice

• Good recovery: achievement of the health

activities

• Poor recovery and high death

rate
 • vital rates such as IMR, MMR BR and DR in the
areas

• Incidence and prevalence rate of th diseases in the community.

PUBLIC RELATION IN AN EDUCATIONAL INSTITUTION

PUBLIC IMAGE​:

• An idea or mental picture about the organization by the

public.

STEPS FOLLOWED IN PUBLIC RELATION IN EDUCATIONAL INSTITUTION

The followings are the steps followed in public relation campaign in an educational
institution.

LISTING AND PRIORITIZING OF INFORMATION IS TO BE DISSEMINATED:

May wish to inform the

public.

• The new policy of the Government or

organization.

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• The change in the existing
policy

• The new scheme

promoted.

• The Chan e in the existing

scheme.

Public Relations activity starts identifying the message to be disseminated and prioritized
ASCERTAINING THE EXISTING KNOWLEDGE LEVEL OR UNDERSTANDING

THE PERCEPTION OF THE PUBLIC

The organization can check a quick survey among the target group of the public to ascertain the
knowledge level
of the issue for which the organization is planning to initiate public relations Processes and in case of
the image

it is essential to know whether the image is positive Neutral or negative in terms of the assessment
or in terms

of the organization or both ​COMMUNICATION

OBJECTIVES AND PRIORITIZE
based on the knowledge level or image factor a communication objective is to be established which
is possible

to evaluate and the top management approval is required for example communication objective
instead of using

of term increasing awareness level about the scheme it should be specific by 2005 in the number
of families

where of the scheme be at least one lakh so that we can evaluate

the impact ​MESSAGE AND MEDIA:

After choosing the objective, the content of the message needs to be developed. While developing the
massage we

Should keep in mind the media in which we are going to use for disseminating that massage. TV/Visual
media may

Be effective for showing the demonstrating awareness training media may be effective whether
the recipient

May whish to keep the gap or further

reference.

IS to keep the gap or further reference.

IMPLEMENTATION OF MESSAGE AND MEDIA​:
Based on the expected reaching level and target group, the budget is to be prepared and message
is transmitted.

through the appropriate

media. ​IMPACT
ASSESSMENT​:
After release of the ‘message. it is essential to study the impact at interval by interacting with the
target group. ​MESSAGE REDESIGNED​:

In case. the interaction of the target group reveals the message did not reach as expected the
modification in

message or media need to be done and the revised message should be

disseminated.

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9
TYPES OF PUBLIC RELATION
Advertisin
g:

• The main forms of advertising are. Brochures or

flyers

• Direct mail

• E-mail
messages

• Magazines

• Newsletters

• Newspaper (major)

• Online discussion and chat groups Posters and bulletin

boards

• Radio and television

announcements ​PUBLICITY:

• Publicity is the spreading of information to gain Pubic awareness for a product, person.
service,

• cause or organization and can be seen as a result of

effective PR planning ​PROPAGANDA:
propaganda form of communication that is aimed at influencing the attitude of community to wards
some causes

or position. Propaganda, in its most basic sense, presents information primarily to influence an
audience and

change in their attitude.

PUBLIC DIPLOMACY:
Public diplomacy, broadly speaking, is the communication with foreign publics to establish a dialogue
designed

to inform and influence. It is practiced through a variety of instruments and methods ranging from
personal

contact and media Interviews to the Internet and educational

exchanges. ​CAMPAIGN:

Effective public relations require a knowledge, based on analysis and understanding, of all the
factors that

influence public attitudes toward the organization. While a specific public relations project or
campaign may

be undertaken proactively or reactively to manage some sort of

image crisis. ​PROMOTION:

commercialization of
publicity. ​ANNUAL
REPORTS​:
They are ripe with information if they include an overview of your year's activities. accomplishments,
challenges

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and financial
status.

Collaboration or strategic restructuring: If you're organization is undertaking these activities, celebrate “it
publicly. ​PRESENTATIONS:
Find ways to give even short presentations, for example, at local seminars, conventions,
seminars, etc. It's

amazing that one can send out 500 brochures and be lucky to get 5 people who respond. Yet,
you can give

a presentation to 30 people and 15 of them will be very interested in staying in touch with
you. ​QUALITIES OF A PUBLIC RELATION OFFICER IN THE
EDUCATIONAL

INSTITUTION​:

• Abundant common
sense.

• First class organizing

capacity.

• Good judgement and

objectivity.

• Imagination ability and ability to

appreciate;

• infinite capacity for taking pain.

• Willingness to work long.

• Be realistic and sense of

humor.

• Ability to write and speak English

correctly.

• Pleasant voice and ability to speak in

public.

• Innovative in ideas.

• Basic understanding about the profession building

abilities.

• Intelligence, foresight, result oriented

approach.
 • intelligence, foresight result oriented
approach.

• Media Specialization,

• Editorial expertise.

• Insight in research

ROIE OF DEAN
deans are expected support and promote the highest quality educational programs research public
service and

economic development activities of their respective colleges and schools. Each dean must be
an effective

advocate for his/her college, both within the University and externally Deans have ultimate
accountability

for their colleges sound management of resources: fiscal. facilities, and human. They are
responsible for

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1
collegiate planning, including alignment of plans for educational, research and other activities in their
colleges.

The Deans have direct responsibility

fonr:

FACULTY:

The academic dean is responsible for the hiring of most department chairs and faculty selection.
She often acts

as a bridge between the academic and bureaucratic sides of education. often the dean will delegate
responsibility

to trusted department heads but still oversee all the activity within each
department.

FINANCE:
The academic dean may also be responsible for fundraising and financial decisions made in regard to
the school.

Because of the complexities of the financial responsibilities of the dean, the job strongly resembles
that of the

chief executive officer of a mid-sized business or

enterprise.

COURSE SCHEDULING AND PUBLIC RELATIONS:

The academic clean is responsible for overseeing course scheduling and the introduction of new
courses into the

curriculum of the school. She also plays an integral role in maintaining good relationship with
alumni and the

general public and garnering financial support for the institution. An academic dean must have
excellent social

skills, as he is called upon to interact with the public as a representative of the college or
university.

CAMPUS UPKEEP AND STUDENT

AFFAIRS:

The academic dean may also be responsible for much of the decision making in regards to campus
upkeep and

the regular care of campus grounds. He delegates the responsibility for care and upkeep of the
grounds, but

makes the financial decisions regarding upkeep and general funding allotted to the physical
appeal of the

university or
college.

FACULTY COMMUNICATION​:

Because all faculty report directly to the academic dean. she is often looked to for problem-solving
and conflict

resolution; For this reason, he must have an active interest in and knowledge of the academic
side of this

jurisdiction. as well as a basic understanding of all areas of education. She must likewise be
persuasive, an

effectual listener. and collaborative. The. authority of the academic dean I5 consistently being
challenged. And

thus, she must possess humility, patience, and

fortitude.

FEE
ACCOUNTS:

• Stipulate the fee structure in respective zones under instructions of the

management

• Extending concessions on direction to students being confirmed registered or enrolled

keeping

in view merit and other criteria that demand

concession

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• monitor the fee dues of students and educate parents in cleaning the same within
the time stipulated ​PUBLIC RELATION WITH PARENTS

• Maintain healthy public relations with parents in the interest of the

organization

• Keep in touch with parents of students already studying in your

zone.

• Make efforts to identify merit students at the earliest and extend academic support to
them.

• Take a feedback from Students on the performance of the staff attached to the campuses in
your zone

• Ask parents of exceptional students for feedback on the performance of respective campuses in
academic

And administrative
 areas.

• Communicate any significant information about campus performance to management and

staff for

impro
vement ​SICK
ROOM:

• The health of a student is important since it also reflects on the academic

performance.

• A student in good health can perform up to potential, whereas a student who is ill cannot.
Besides, the

welfare of a student studying on residential| campus is of primary concern to the

organization. it is for

this reason that every campus has a Doctor attending to sick students with special rooms to
keep them

in, residential and under the care of

Sick-in-charges.

• Monitor the healthcare of students enrolled in the campuses of your

zone.

• Ensure that hygiene and sanitation is maintained in the sick room so that the recovery is
faster.

• Keep in touch with the Campus Doctor in order to take precautionary measures against common
ailments

• Ascertain that the parents of students who are Sick are informed about the health
status of their wards. ​PERFORMANCE APPRAISAL

INTRODUCTION
Performance appraisal is a method processing information needed to improve performance and
accomplishments.

of acquiring and processing information needed to improve the individual’s performance and
accomplishments
CRITERIA OF PERFORMANCE APPRAISAL
| There are 7 criteria for assessing performance
appraisal

QUALITY​: the degree to which the process or result of carrying out an activity
approach

QUANTITY​: the amount produced, expressed in monetary terms, number of units, or number, of
completed

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activity
cycles.

TIME LINES​: the degree to which an activity or a result

produced.

COST EFFECTIVENESS​: ​the degree to which the use of the organization’s resources (e.g. Human.
monetary,

technological, material) is maximized in the senses of getting the

highest gain.

NEED FOR SUPERVISION​: the degree to which a job performer can carry out a job function Without
supervisory

assistanc
e.

INTERPERSONAL IMPACT​: the degree which a performer promotes feeling of self-esteem, good
will and

cooperation among co-workers and

subordinates.

TRAINING​: need for training for improving his skills

knowledge.

The above criteria relate to past performance and behavior of an employee. There is also need for
assessing the

potential of an employee for future performance, particularly when the employee is tipped for
assuming greater

responsibilities. ​OBJECTIVES OF
PERFORMANCE APPRAISAL
Objectives can be discussed under 4
headings ​WORK RELATED
OBJECTIVES

• ​To provide a control for work

done

• ​To improve efficiency.

• ​To help in assessing work and plan future work assignment

and

• ​To carryout job evaluation. ​CAREER

DEVELOPMENT OBJECTIVES

• ​To identify strong and work points and encourage findings remedies for weak points through
training.

• ​To determine career

potential.

• ​To plan career goals. ​OBJECTIVES OF

COMMUNICATION

• ​To provide adequate feedback on

performance

• ​To clearly establish goals i.e. what is expected from the staff members in terms of performance
and future

work
assignments.
 • To provide counselling and job satisfaction through open discussion on
performance.

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ADMINISTRATIVE OBJECTIVES.

• To serve as a basis for promotion or

demotion.

• To serve as a basis for allocating

incentives.

• To serve as a basis for determining transfer

and

• To serve as a basis for termination in case of reduction of

staff.

METHODS OF PERFORMANCE APPRAISAL

There are two methods of performance

appraisal

TRADITIONAL METHODS

• Straight ranking
method

• Man, to man comparison

method

• Grading

• Graphic rating scales

• Forced choice distribution

method

• Free from essay

 method

• Critical incidents

• Group appraisal

• Field review method

MODERN METHOD

• Assessment
center

• Appraisal by results or management by

objectives

TRADITIONAL METHODS

• Straight ranking method: it is the method of performance, by which the man and his
performance are

considered as an entity by the

order.

• Man, to man comparison method: by this method certain factors are

selected.

• Grading method: under this system, the rater considers certain features and makes them
accordingly scale

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5
• Forced choice description method: it attempts to give consistently high or consistently low rating to
all the

employee
s.

• Forced distribution method: this method is used to estimate or minimize rater’s bias, so that all
personal may
 not be replaced at the higher end or at the lower end of
the scale.

• Free essay method: under this method, the supervisor makes free form, open-ended
appraisal of an

employee in his own words and put down his impression about the
employee.

• Critical incident method: the essence of the system is that it attempts to measure worker's
performance in

terms of certain” event" or” episodes" that occur in the performance of the
rater’s job.

• Group appraisal method: under this method employee are rated by an appraisal group,
consisting of them

supervisor and three or four other supervisors who have some knowledge of their
performance.

• Filed review method under this method a trainer employee from the personal department interviews line
services

to evaluate their respective sub

ordinates

MODERN METHODS.

• Assessment Centre method: is to that candidate in social situation. using a number of

assessors and a

variety of
procedures.

• Appraisal by results or management by objective (MBO) MBO is potential a powerful

philosophy of

managing and an effective way for operationalizing the evaluation

 process.

• Human asset accounting method: the human asset accounting method refers to activity
devoted to

attaching money estimate the valve or forms international human organization and its external
customer

good
will

• Behavioral anchored rating scale (BARS) this has recently been developed. Its supporter
claims that it

Provides better, more equitable appraisal as compared to other

techniques.

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6
COMPONENTS OF PERFORMANCE
APPRAISAL
The performance appraisal process gives employee recognition for his work efforts. Great power
resets in such

recognition and in facts, its well known that human beings prefer even negative
recognition at all.

The performance appraisal process typically consists of 4 inter

related steps. ​STEP 1(CLEAR EXPECTATIONS​)

The first step is occurring well before an evaluation is even done. A new employee must be
understanding

exactly what the job expectations are, how performance will be measured, who will "judge" the work
and how
often. ​STEP 2(REGULAR
FEEDBACK​)
An employee should also be aware that the performance appraisal process is just that a process
and not a once-

year drill. Ongoing assessment of performance and the progress in meeting job expectation is
vital. It is not

good management style to wait until an evaluation to tell and an employee that he is
consistently failing to

meeting expectations. ​STEP

3(DOCUMENTED PROGRESS)
Through documentation of the employee performance using the facility's procedures and forms in the
next step.

if the facility was a self-appraisal, peer review, or 360 degrees make sure the employee clearly
understands how

he is to be rated before the actual

meeting. ​STEP 4(FUTURE
DIRECTION)
finally, set up a time to conduct the performance appraisal interview with the employee. Allow time
and have all

documents ready make sure you have coverage for phone calls other managerial duties so your
time with the

employee is interrupted. Be prepared to end the

review

with a discussion of a job-related development plan that's tailored to that

employee.
ETHICS OF APPRAISAL

• Don't appraise without knowing why the appraisal is

needed

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• Appraisal on the basis of representation information. Appraise on the basis of relevant
information.

Appraise on the basis of sufficient

information.

• Be honest in your assessment of all facts you have

obtained.

• Don't write one and say another. In offering an appraisal, make it plan that this only your personal
opinion

of the facts as you sees

them.

• Pass on appraisal information only to those who have good reason to

want it.

• Don’t imply the existence of an appraisal that has not been

made.

• Don't accept another’s appraisal without knowing the basis on

which it was made. ​USES OF PERFORMANCE APPRAISAL IN
HOSPITAL SETTING

The purpose of performance appraisal is to improve the quality and productivity of the employee
and enhance

career aspirations. The performance nursing administration has the responsibility for overseeing the
performance
appraisal and motivating the employee appears to need support in practice. When employee appear to
need support

or assistance in reaching goals, their supervisors may be able to work with them. The outcome of
the process

should be satisfied employees who realize the aspirations with the support of the nursing
administration.

• Conduct the meeting in a non-threatening or neutral

environment.

• Allow 45-60 per person.

• Remember that information discussed during the meeting on confidential and should be shared
only With

committee members and the appropriate

administers.

• Give specific suggestions for improving

performance.

• Establishers a career development

program.

• Helps employees to meet their career

goals.

• Encourages team
work.

• Recognize the existence of employee

problems.

• Distributes policy to the entire employee, post policy on each unit and add it to
the policy manual. ​TOOLS OF PERFORMANCE

Trait rating scales (TRS): A rating scale is a method of rating an individual against a set standard,
which may be

the job description. desired behaviors, or personal traits. The rating scale is probably the most
widely used one.
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8

JOB DIMENSION SCALE

(JDS​):
The technique that a rating sale be constructed for each job classification. The rating factors are
taken from the

context of the written job description. ​BEHAVIOURALLY

ANCHORED RATING SCALES (BARS):
It is also called behavioral expectation scale that overcomes some of the weakness of the rating
system. As in

JDS.the BARS technique requires that a separate rating from be developed for each
job classification. ​CHECKLISTS:

There are several types of checklist appraisal tools. The weighted scale is composed of many
behavioral

statements that represent desirable job behaviors. Each of this behavior statement has a weighted
score attached

to it. Score is based on student's behavior or

attributes. ​ESSAYS:

this method is often referred to as the” free from review". Here the appraiser describes in narrative
form. The

employee strengths and area where improvement or growth is

needed.

WELFARE SERVICES

INTRODUCTION
Students are the back bone of educational institutions. Institutional standards are depending upon
the students.

Every institution are responsible for the welfare of students. at the same time students are also
responsible

for their own welfare. A good studying environment makes students more
fruitful. ​DEFINITION

Student welfare is an important part of the total school programme. It broadly covers their physical,
mental and

social wellbeing. Such needs of the student will be met partly by the facilities provided in the hostel
and partly

through an active and adequate student health guidance and counseling service and opportunities
for recreation

and for cultural and religious

activities. ​POLICIES

The implementation of the student welfare programme requires formulation of a number of policies.
Some of

which will be in relation to: The number and nature of routine physical health examination to be
done during

the course
period.

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• The appointment of a physician. responsible for the student
health.

• The actions to be taken and facilities made available when a student

fails sick.

• The maximum amount of sick leaves which may be taken during the course and action to be
taken when

this is
exceeded.
 • The arrangement to be made for student
counseling.

• The extent to which provision will be made for recreational and cultural
activities.

• Provision to be made for students to follow their own religious practices including
participation in

important
festivals.

STUDENT HEALTH SERVICE

The student health service is designed, to permit students to achieve the maximum benefit from
their school

experience, to minimize any risk to which they might be exposed or to which they might be lasting and
which they

can apply in the practice of nursing, and to give students the required care when
they are sick. ​MEDICAL EXAMINATION

ON ADMISSION

• Within the first week of admission the student should have a through medical examination, which
include,

• Recording of previous medical

history.

• Recording of height and

weight.

• Testing of urine and

stool.

• Chest x-ray or screening if

necessary.

• Complete physical
examination.
 • Treatment should be given if any problem is detected. Follow up should be done until the whole
problem

is
solved.

ROUTINE MEDICAL EXAMINATION

During the year, the student’s health record should be kept up to date with respect to illness and
disorders.

Ailments should be treated

immediately. ​HEALTH
RECORDS
The student’s health record should be cumulative and should be designed to continue a summary of
the student's

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previous medical history and complete record of her health while in the school. Each student
should be

encouraged to take the responsibility for her own health, and she may be assigned in this
regard a personal

health record card at the beginning of the course. She should be guided on how to record the
information required

accurately and regularly. The cards should be checked at periodic intervals by one of the staff, and
appropriate

action should be taken on finding any significant deviation from

normal. ​STAFF RESPONSIBILITY FOR STUDENTS
HEALTH
Usually the staff, who is dealing with community health nursing may be responsible for the
organization of the
student health programme. The responsibilities of the staff
include

• scheduling routine
examination

• Maintaining student health

records.

• Arrangement for
immunization

• A student health clinic is preferable that requirements that are

needed in

• An examination bed and

stool.

• Weighing machine

• sterilizer

• Equipment’s: B P Apparatus.
thermometer

• Other furniture

HEALTH ROOM IN THE HOSTEL

Where the health clinic is not located close to the students hostel there should be should be
some place In.

Hostel for admitting the students standing orders can be carried out according to the perception
of the nurse

in
charge

STUDENTS ROOM IN HOSPITAL

In hospital there should be a well-equipped room for students to admit who are in need of the
treatment. ​COUNSELING

As student who enters into a new profession which is entirely different from other courses. they
may need

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counseling. Each tutor may act as an advisor to a certain number of students and should hold
individual

conferences with them at regular intervals. The conference should assist

the student.

• To recognize their own

problems.

• Helps to workout students’ own solutions with

guidance.

• Evaluation of student
progress.

• Guidance for future

carrier.

• Helps to study the reactions towards clinical

experience.

In addition to the scheduled conferences. the student should feel free to take appointments with
the advisor

whenever she needs advice the student should feel secure in the sense that nothing of a
confidential

nature will be disclosed without her consent ln the event of a situation which gives rise to
the head of

the institution so as to work out a plan of action with a view to refer the students to
another person

better qualified and capable of solving particular

problem
RECREATIONAL AND CULTURAL ACTIVITIES
The college of nursing has a responsibility towards the students to make it possible for them to
continue with the

Students to make it possible for them to continue with the leisure time interests they have
already acquired,

as far’ as It is compatible. With the objective of the programme as well as to guide them in
developing cultural,

social and creative activities according to their individual preferences. There are many
recreational activities

conducted by SNA college days

etc.

STUDENT ORGANIZATION

The involvement of students as an organized group is an important factor in the management of

institution

And meeting the objective of the programme. The two principal ways by which this can be achieved
are through

Student
government

Student
council

Student
association

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2
The student nurse association organized in 1920 providing a means of personal and professional
development of

Nursing
student

OBJECTIVE
S

• promotion of student
welfare.

• The development of co-operation and

unity.

• Establishment and maintenance of good interpersonal relationship with the

staff.

• The development of skills in organizational techniques and committee

procedures.

• The promotion of the reputation of

institution.

• Establishment of communication and association with other students’ groups in the

community and in

the
country.

• Professional approach to
work.

FUNCTIONS

• To help student nurses learn how the professional organization serves to uphold the dignity
and ideas

of nursing
profession

• Promote close rapport with student

nurses
 • Encourage leadership
abilities

• Increase the student nurses social contacts and general knowledge to the personal and
professional

developme
nt.

• Encourage both professional and recreational

activities

• Provide a special section in nursing Journal of India benefit of

students

• Helps the students to develop cooperative

spirit with Others ​ACTIVITIES

• SNA exhibit which has developed high

standard

• Fund raising for TNAI

• Fine arts, sports competition

conferences

• Special process is given for outstanding achievement in specific areas of nursing

education

• Opportunity to contribute articles

to nursing ​UNIT ACTIVITIES

• maintaining the diary of unit

meetings

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• giving quality report

• preparing articles for publication and distributing

applications ​FUNCTIONS OF STUDENT COUNCIL

• Initiating and supporting student’s social, cultural and professional

 activities.

• Assisting with orientation of new

students.

• Reviewing, the school and hospital procedures and policies and making
recommendations.

• The interpretation and enforcement of school policies. Taking disciplinary

actions.

• Receiving, investigating and disposing of complaints related to the

hostel.

• Establishing official channels of communication with the school staff in relation to student
council.

• Some of these functions will be executed by the council itself and others may be carried out
through

various committees such as recreation, hostel and reception committee. The staffs are not
members of

the council; they give only advice to the council

members. ​STAFF WELFARE SERVICES

STAFF DEVELOPMENT
Staff development refers to the continuing improvement of the nursing personnel. It also
includes setting

standards for jobs, providing on the job growth experiences, considering potential growth
opportunities in all

assignment planning, supervising and appraising performance proficiencies and assuming

responsibility for

reparative or corrective training measures. ​THE MAIN FUNCTIONS

OF THE WELFARE SERVICES INCLUDE​:

• Re orientation of the subject

knowledge​.

• Vitalizing professional
 studies.

• improving method of teaching and

evaluation.

• Improvement of student
teaching.

• Development of special programs and

courses.

• Revision and improvement of

curriculum.

We can summarize this under 4

headings. ​ORIENTATION

Each level of nursing personnel receives orientation classes as well as skill delineation
and clinical

Supervision has to be adopted for particular specially skills. Discuss them with job
charts, policies

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procedures and fulfilment of
objectives.

IN-SERVICE TRAINING
ln-service is a planned learning experience provided by employing agencies for employees that
help them

In acquisition of new knowledge and improvement of performance. This includes job training,
counselling

and reviewing skills. Methods of delivering in-service education are forum, ward teaching.
discussion,

laboratory. conferences. seminars, workshops,

field trips etc. ​CONTINUING EDUCATION

• It is all the learning activities that occur after an individual has completed his basic education. This
helps the

staffs to keep abreast with interest, knowledge and technical advances. It is needed for career
advancement

to provide and prepare faculty who see continuing nursing education as a personal responsibility
as well as

• professional and university

responsibility.

Co-ordinates attendance at approved programs locally as well as in the state and helps in the
presentation

of appropriately approved programs within the facility. furnishing opportunity for sharing
skills and

experiences with other

staff.

• On a co-operative basis, there should be provision for house constructions as well as medical
facilities and

services. it also should include accommodation, canteen, creche, transport, medical and
surgical supplies

and health checkups ​SKILL

TRAINING PROGRAMME
This is the second area on in-service education programme and has a tremendous importance
in nursing as

nursing essentially requires technical, communication and other behavioral skills. it is

concerned with

developing expert technical or manual skills, communication and other behavioral skills
associated with

one’s
job.

Skill training has to be given for development of knowledge and skills (cognitive, affective and
conative

do
mains.
POLICIES

The schools should have a clearly defined policy regarding hours of work, teaching load, leave,
welfare of staff

and other matters. Well laid down policies greatly help reduce frustrations and conflicts among
staff. Policies

will be effective when the staffs are involved in formulating them. Everyone is well aware of them
and they are

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5
clearly adherent on
it.

A well-defined policy helps towards the stability of the staff and implementation of the programme.
Policies

differ themselves from state to state and from college to college depending upon the controlling
authority. ​FOR THE FACULTY

1. Hours of work, day offs per month, number of hours to be worked per week, procedure
regarding public

holiday
.

Teaching load: Policy regarding maximum teaching load to be carried by each tutor. allowing
preparation time.

Lab sessions. evaluation of student assignments committee work, record

keeping etc. '

3. Residence: Faculty may. be permitted to choose from residential and nonresidential

persons, a|| may be

residents or
nonresidents.
4. CrecheThere should be a creche for the children of married
couple

5. Canteen: There should be provision for

canteen,

6. Transport College should have separate transport facilities and it should be available for
professional and

emergency personal
use.

7. Leave: Amount and kind of leave due to staff, Special leave, school leave, annual leave may be
taken, how

much leave taken at a time, provision for maternal

leave etc.

8. Sickness Policy should state details of medical treatment, type of accommodation they are
entitled to and

financial
responsibility.

9. Attendance, conferences and study courses: There should have a written policy regarding
selection, deputation

of staff for further education, attendance at formal workshops and conferences. These policies
should be made

known to
others.

10. Other facilities like Provident fund, medical claim policies, journal club, free admission and
educational
facilities for staff’s children, family quarters, transportation facilities, staff funding, deputation for
higher

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6
studies
etc.:

11. TNAl Trained Nurses Association of India act as a welfare association for the nurses. It is
the national

professional association
of nurses L
​ IBRARY
FACILITIES

INTRODUCTION
A good library makes an immeasurable contribution to an educational programme and that teacher
serves to the

students best, who early in the course introduces them to its use; ‘It not only opens the door to new
knowledge

but stimulates critical thinking and helps to develop independence in seeking and obtaining
information.

An up to-date, varied selection of books and other library material also encourages and assists
the staff in

study and research both for self-improvement and for the benefit of
the students. ​ACCOMMODATION AND EQUIPMENT

The furniture and equipment should include the

following:

1. Comfortable chairs, and tables of a convenient

height

2. Metal bookshelves or cupboards with glass

doors

3.Boxes for
pamphlets

4.catalogue
cabinets

5.Bulletin
boards

6. Book display
rack

7.steel book
supports

8. Magazine display rack, Preferably With space for back

numbers

9 Transparent magazine
covers

10.stationary items such as index cards, borrowers Cards, labels and

registers

11.Computers and other modern equipment ​THE FUNCTIONS

OF A LIBRARIAN ARE AS FOLLOWS

• Maintaining an up-to-date record of all the library ' holdings-the number of books, journals,
etc. The

of copies of each 2 Maintaining an up to date record of all the library holdings-the number
of books,

journals, of copies of each Maintaining an accession

register.

• Classifying and cataloguing all

books

• Selection of journal articles (with assistance of nursing staff) for

cataloguing
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• Making known to staff and students at regular intervals all new
material

• Displaying books and other material of current

interest

• Keeping sets of periodicals complete and arranging for

binding.

• Ordering publications as approved by the library

Committee.

• Handling correspondence p tings of the

library

• Loaning of publications and maintenance of necessary records and participation in the meeting of
the library

committee. ​THE FUNCTIONS OF A

LIBRARY COMMITTEE

• Preparing the initial budget

estimate

• Estimation and reviewing them

periodically

• selection of new
books

• Selection of magazines for

subscription

• formulating policies regarding the use of the

library

• studying and reporting on statistical data on the extent to which the library is
being used

encouraging the use of

 library

• determining and reporting on library

requirements

• assigning responsibility for receiving new publications

etc....

LIBRARY HOLDINGS.

• Dictionaries, e.g. English, Hindi and local regional language, nursing, medical, Roget’s
Thesaurus, etc.

• Encyclopedias, directories, charts and

maps

• Bibliography of nursing publications and

extracts

• Central, state and municipal government reports and documents such as five-year plans,
statistical data

and
bulletins

• Nursing textbook and reference books on all aspects on nursing and related
subjects.

• Books on the physical, biological and social

sciences

• Books and material on allied disciplines such as, social work and occupational and physical
therapy and

on the work of grams wakes, auxiliary nurses and other health

personnel

• Journals of nursing and allied

professions.

• Current pamphlets and all related

areas
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8
• Monograph, reprints of articles from journals,
etc.

• Daily newspapers

• Selected biographical, philosophical and religious. books. other readings as the program or
policies

of the institution.
ORGANIZATION OF BOOKS

• Arrangement

• Accession

• Classification

• Cataloguing.

• Borrowing ​OTHER
PHYSICAL FACILITIES
store
rooms

sanitary annexes
OTHERAMENITIES
Driving
water

Refusal disposal
HOSTEL FACILITIES

BED
ROOMS
There should be preferably 3students in room with space for each student being 70square feet
carpet area per
Student. The furniture provided should include separate sleeping seating and storage
arrangements for each

Student no additional electrical points other than the light to be provided in

the room ​TOILETS AND BATHROOMS

Toilet and bath room facilities should be provided on each floor at the rate of one bath room and one
latrine for

For six students.in addition, washing facilities should be

provided ​RECREATION

There should be facilities for indoor and out door

games ​KITCHEN AND DINING HALL

There should be a hygienic kitchen and dining hall to seat at least 50% of total students at one time
water coolers

Refrigerators and heating facilities also should be

provided

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9
VISITORS ROOM
There should be a visitor’s room in the hostel with comfortable seating lighting and toilet
facilities ​PANTRY

One on each floor with water coolers and heating facilities should be
provided ​WASHING AND IRONING ROOMS

One on each floor

is needed ​WARDEN

Warden should be residential

official

Accommodatio
n

Cantee
n

Transpo
rt

4
0
SUMMARY

At the end of the topic students able to gain knowledge and development the skills and
positive attitude

regarding the public relations in nursing, need for public relations, functions of public relation,
method
of improving public relation in hospital. Performance appraisal, objectives of performance
appraisal,

methods, components, uses. Welfare services, policies, student health service, student
organization

objectives, functions, activities, library Faculties, functions, library holdings, hostel

facilities,

CONCLUSION

The public relation is important to improve their organization services and improve the
performance of

employee and to achievement the best of institution and Students are most important aspect
in college of

nursing just as a patient is to a hospital. administration of the students is the most important
and

challenging task in college of nursing. Today’s students are the tomorrow’s professionals.so
making good

professionals is the duty of

institution
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BIBLIOGRAPHY

1.ELAKUVANA BHASKARA RAJ; D; NIMABHASKER.TEXT BOOK

OF

NURSING EDUCATION; FIRST EDITION.BANGOLORE:

EMMESS.MEDICAL

PUBLISHERS: 2013.PAGE
NO;235-237

2.SHEBEER BASHEER P.TEXT OF NURSING EDUCATION; FIRST

EDITION,
BANGLORE; EMMESS MEDICAL. PUBLISHERS; 2015.PAGE
NO;456-459.

3.SUDHA R, NURSING EDUCATION PRINCIPLES AND CONCEPTS;

FIRST

EDITION. NEW DELHI; JAYPEEBROTHERS MEDICAL PUBLISHERS (P)

LTD;

2018.PAGE
NO;276-280.

4.LATHA. VENKATSAN, TEXT BOOK OF NURSING EDITION; NEW

DELHI;

REED ELSEVIER, INDIA PRIVATE LIMITATION; ELSEVIER,

2015.PAGE

NO;56756
9.

5.CLEMENT J, MANAGEMENT OF NURSING SERVIES AND EDUCATION;

NEW

DELHI; ELSEVIER: 2011.PAGE

NO;246-252

6.https://www.ncbi.nlm.nih.gov>pub
med
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