DURATION (DAYS) 5 D A Y S ( T R A I N I N G + E X A M) TRAINING OPTIONS Public (Virtual) ACCREDITATION SGS INDONESIA COURSEWARE BAHASA INDONESIA LANGUAGE INVESTMENT RP. 8.250.000,- (EXC PPN 10%) (Special Price) COURSE DESCRIPTION The full-range learning and practice application of Lean Management and Six Sigma methodology with process improvement business case study.Participant will learn the concepts and practice the technical knowledge required to be able to improve the “No one can whistle a business processes. symphony. It takes a AUDIENCE PROFILE whole orchestra.” This workshop is recommended for managers at all levels, from supervisors and middle management. Team Leader or Supervisor who participate substantially in HE Luccock process improvement are also encourage to attend. PRE & POST COURSE REQUIREMENTS As prerequisite, participant should have business case as a subject of process “Lean is about the total improvement prior joining the course. Course will include 100 items of knowledge and elimination of waste technical Aptitude Test. As part of the Certification, after joining the course participant should follow up and provide Lean Six Sigma Project Report for qualification. and showing respect for people.” LEARNING OUTCOMES Mark Grabban By the end of the course participant will be able to: Understand the mixture of Lean & Six Sigma concepts for process improvement. Use various approach and tools in analysis and decision making for improvements. Conduct a process improvement project implementation. COURSE TOPICS General Overview Analyze o Introduction to Lean o Value and Waste Analysis Management o Graphical Analysis o Introduction to Six Sigma o Data Statistical Analysis o Walkthrough Concept of o Root Cause Analysis Lean Six Sigma o Understanding The Risk in Define Analyze Phase o The Roadmap Improvement o Tree Diagram – thinking to o Idea Generation break the spots o Cost & Benefits Analysis o Chartering the Project o Assessing Risk in o Planning for Project Team Improvement Phase o Stakeholder Management o Improvement Thinking o Change Management o Solution Selection o Project Communication o Decision Making o VOC & CTQ Control o SIPOC o Control Plan Measure o Visual Control o Process Mapping o Project Handover o Cost of Poor Quality (COPQ) o Post Implementation Review o Data Collection and Sampling (PIR) o Measurement System Knowledge & Technical Aptitude Test o Normal Distribution o 90 Question items – multiple o Statistical Process Control choice o Process Stability o 10 Question items – essay o Process Capability
SGS Indonesia The Garden Centre 2nd - Cilandak Commercial Estate –
Jl. Raya Cilandak KKO Phone ( 021) 29780600 Fax (021) 29780678 Jakarta, Indonesia www.sgs.com SGS Indonesia The Garden Centre 2nd - Cilandak Commercial Estate – Jl. Raya Cilandak KKO Phone ( 021) 29780600 Fax (021) 29780678 Jakarta, Indonesia www.sgs.com