Professional Documents
Culture Documents
– I’d like to introduce _____. He’s in charge of ________ in the ______ office.
– You’re on mute
– There’s a lot of noise in the background. Could you check your microphone please?
Setting objectives:
Multiple voices:
– There are two people speaking. Mr. ______, can you continue? _____, we’ll come back to you in a
moment.
– I’m sorry Mr._____, but I didn’t catch that. Could you repeat that please?
– I’m afraid I didn’t understand. Could you please say that again?
Expressing an opinion:
– I think that…
Expressing an opinion:
– I think that…
Agreeing:
Disagreeing:
– I’m sorry but I’m afraid I disagree. Shall we schedule a follow-up call in 2 weeks?
Compromising:
Making a suggestion:
– Maybe we could...
Showing understanding:
– I understand.
Interrupting someone:
– I’m sorry to interrupt. It’s ___ here.
Summarizing:
– So, ____, you’re going to send out the minutes. ____, you’re going to speak to _____.
Conclusion:
– If you have further questions or want to discuss any of it in more detail, we can meet privately, or you
can send me an email
– I’d like to thank everyone for sharing their time today and any feedback would be valuable
– If no one has anything else to add, then I think we'll wrap this up