Organization: 4 WAYS SECURITY, LDA

Tsalala Neighborhood – Portion Nº 857. Plot Nº 371 –

Address:
Matola City - Mozambique
Contact name: Tomas Pongo -Commercial Director
Email: info@4wslda.online / comercial@4wslda.com
Phone: +258 84 47 97 157/82 85 02 458-Comercial Manager

Customer Satisfaction Survey

Survey date: ________________________ Survey nr. ________________

Customer Details
Company name: _______________________________________________________________________________
Company address: _____________________________________________________________________________

Contact Customer Details

Tel. nr.: __________________________, ____________________________, ______________________________

Contact Person: ______________________________ Mobile nr: __________________________

Email: ________________________________________, ______________________________________________

We would be great full if you could spare few minutes to complete this Customer Questionnaire to help us ensure that our
standard of customer care exceeds expectation wherever possible.

Please tick the appropriate box to indicate your degree of satisfaction as follows:
1 2 3 4 5
Very poor Poor Satisfactory Good Excellent

Rate Comments / improvement

Topic
1 2 3 4 5 suggestions
Quality of material
Quality of service
Quality of technical skills
Quality of technical reports
Understand your needs
Respond your needs
On-time delivery performance
Easiness to access the sponsor

Comments and Suggestions: _____________________________________________________

_____________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
_______________________________________________________________________________
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Customer Signature: _____________________________ Date: _________________