PRESENTATION TOPIC:

BARRIERS OF COMMUNICATION

HINA MANZOOR
COURSE INSTRUCTOR
BCE HS 304
SPRING SEMESTER 2020
 COMMUNICATION
 What is communication?

 Communication is derived from a Latin word communis

which means “share”.

 Imparting, receiving or exchanging information, opinions or

ideas by writing, speech or visual means. It is the way that
people convey ideas or information to each other.

 Transmission of information and meaning from one

individual or group to another.
 Meaning is crucial.
IMPORTANCE OF COMMUNICATION

The Basis of
Co-ordination

Boosts Morale
Fluent
of the
Working
Employees

Increases
Cooperation The Basis of
and Decision
Organizational Making
Peace

Increases
Managerial
Efficiency
COMMUNICATION BARRIERS

 The communication process is successful only when the receiver understands the message as intended by the
sender.
 Communicating can be more of a challenge than you think, when you realize that many things that can stand in
the way of effective communication.
EXAMPLES

 Your assignment was due on 24th but you didn’t know that.
 You were unable to understand the lecture or the examples given by the teacher in class.
 You were supposed to give power point presentation to your boss but you prepared a report instead.
 You are late for online submission assignment because of power breakdown.
 BARRIERS OF COMMUNICATION

 Noise
 Distortion
 Language
 Gender difference
 Non-verbal Cues
 Lacking Communication skills
 Problem In The Message
 Information Overload
 NOISE
 any type of disruption that interferes with the transmission
or interpretation of information from the sender to the
receiver.

 something that keeps a receiver from completely

comprehending a message.

 Noise comes in many forms:

 Physical Noise
 Psychological Noise
 Social Noise
 Technical Noise
 PHYSICAL NOISE
 happens as a result of the surroundings in which the
communication takes place that makes the message difficult
to understand.

 interference that is external to both speaker and listener.

 Examples of Physical Noise are:

 loud passersby
 traffic or children playing
 party at the neighbors while you’re trying to record.
TYPES OF PHYSICAL BARRIERS

 Distortion
 Distortion is the meaning of message getting lost during the handling process in communication while encoding
and decoding. It is related to meaning of the message which is affected by human perception.
 Causes of physical barriers
 PSYCHOLOGICAL NOISE
 type of interference that occurs within someone’s minds as we
try to communicate with others.

 Certain attitudes can also make communication difficult. For

instance, significant anger or sadness may cause someone to lose
focus on the present moment.

 Examples of physiological processes include emotions, hunger,

fatigue, headaches, pain, Lack of Attention, Poor Retention, Closed
Mind, Filtering etc
 SOCIAL NOISE

 Interference in communication when people communicate

from different playing fields

 Due to this, the receiver is not able to comprehend the

message that the sender intends to convey, it results
into language barrier .

 The common causes are: use of ambiguous words, connotative

words, bypassing , implication and inference, roundabout style, lack
of common language and abstract words
TECHNICAL NOISE

 It occurs due to failure of medium of communication.

 Without non-verbal cues such as eye contact, facial

expressions, and body language, people are more likely to
misunderstand messages, causing the quality of
communication to suffer.

 Mechanical and technical breakdowns such as computer

virus or crash or no network coverage can happen anytime.
 NON-VERBAL CUES
 What is a nonverbal cue, exactly?

• All the communication between people that do not have a

direct verbal translation.
• They are “body movements, body orientation, nuances of the
voice, facial expressions, details of dress, and choice and
movement of objects that communicate.
• Oral communication is backed by non-verbal
communication. For example, scolding (verbally)
accompanied with angry tone and facial expressions etc.
• If non verbal cues do not match the words communicated, it
leads to confusion.
 PROBLEMS IN THE MESSAGE

 The message being communicated may have some

discrepancies. For example, it is incorrect, irrelevant,
unsuitable, incomplete and difficult to understand or may be
too wordy.( 7 Cs of effective communication)

 It can also lack credibility .

 The message can be prepared or presented poorly.

 DISTORTION

 Distortion refers to the ways in which meaning of

communication is lost in handling.

 It occurs at encoding and decoding stages.

 There are two types of distortion

1) Filtering
2) Selective perception
FILTERING

 Filtering is the distortion or withholding of

information to manage a person’s reactions.

 It prevents from getting a complete picture of the

way things are.

 In this way, the effect of any one person’s filtering

the Message will be diminished.
 SELECTIVE PERCEPTION

 Receiver in this communication process , sees and hears

things in a selective way based on his needs and experience.

 This process is often unconscious

 Small things can command our attention when we’re visiting

a new place , a new city or a new company.
 LANGUAGE BARRIER
• Language is needed for any kind
of communication. Communication becomes
difficult in situations where people don’t
understand each others’ language.

• Most people do not speak English or if they do so

,it is there second or third language.

• There are some types of language communication

which causes barrier.
 No clear speech
 Literacy and linguistic ability
 Use of jargons and slang
 INFORMATION OVERLOAD

• We have all been in situations when we felt that

too much information was coming at us.

• Sometimes it is not just the quantity of

communication but the level that causes
overload.

• If the message contains information that is new

to the receiver, including processes or concepts
that are not familiar, then the chances of
overload increase greatly.
 GENDER DIFFERENCE
• Gender barriers to communication can incite
problems at home and at the workplace.

• Gender barriers can be inherent or may be

related to gender stereotypes and the ways in
which men and women are taught to behave as
children.

• Common ways in which men and women pitted

each other are:
 Decision-making
 Non-verbal communicative difference
 CULTURAL BARRIERS

• Different cultures have different meaning of

words, behaviors and gestures.

• Cultural diversity makes communication

difficult as the mindset of people of different
cultures are different, the language, signs and
symbols are also different.

• Some of the causes of cultural barriers are:

 Language
 Signs and symbols
 Behavior and beliefs
THANKYOU!