Professional Documents
Culture Documents
Supervised By:
Washeka Anjom
Senior Lecturer
Prepared By:
Bristi Dey Joya
ID: BBA01206217
Major: Finance
Washeka Anjom
Senior Lecturer
Dear Madam,
It is my pleasure to submit the report on “Analysis of Deposit Schemes and Investment Modes of a
Commercial Bank.” as per partial fulfillment of the requirements for awarding the degree of Bachelor of
Business Administration (BBA) from the Department of Business Administration, Port City International
University. I have completed this report as part of my internship program. I have written this report
based on my practical observations from general banking section. I believe that the knowledge and
experience I have gathered during my internship period will definitely help me in my future
professional life. And I also believe this genuine and honest analysis will help you to have a
positive viewpoint upon me.
I hope that this paper will live up to your expectation and you will appreciate my efforts.
Yours sincerely,
………………
ID: BBA01206217
Major: Finance
2
Port City International University, Chattogram.
Student’s Declaration
I, Bristi Dey Joya, hereby declare that the presented report of internship titled “Analysis of Deposit
Schemes and Investment Modes of Pubali Bank Ltd: A Case Study on Chakbazar Branch, Chattogram” is
uniquely prepared by me after the completion of three months work at Chakbazar Branch of Pubali Bank
Ltd.
I also confirm that the report is only prepared for my academic requirement, not for any other purpose. I
hereby warrant that the work I have presented does not breach any existing copyright.
…………………
ID: BBA01206217
Major: Finance
3
Supervisor’s Certificate
This is to certify that the Internship report on “Analysis of Deposit Schemes and Investment Modes of
Pubali Bank Ltd: A Case Study on Chakbazar Branch, Chattogram” has been prepared by Bristi Dey Joya,
a student of BBA Program, bearing ID No: BBA01206217, under my direct supervision and guidance. At
the time of preparation of this report, she spent much time and effort. Her dedication and effort in
preparing the internship report is very much satisfactory. As per my knowledge it was not submitted to any
other university or institute for getting any degree or diploma or for publication.
…………………
Washeka Anjom
Senior Lecturer
4
Internship Placement Letter
5
Internship Certificate
6
Acknowledgement
First of all my Utmost gratitude’s is to Almighty, Who give me the courage and strengths to prepare the
report. Internship report is an essential part of BBA program as one can gather practical knowledge within
the period of time by observing and doing the daily works of chosen organization. In this regard my
internship has been arranged at Pubali Bank Limited, Chakbazar Branch, Chattogram. My heartfelt
gratitude goes to my honorable teacher and supervisor Washeka Anjom for giving me valuable advice,
supporting and suggestions to complete the report in an appropriate manner. Her suggestions and
comments were crucial in making the study as flawless as possible.
7
Executive Summary
The Banking business is a champion among the most charming endeavors in Bangladesh.
Reliably, this industry is creating at a higher pace. With this improvement the modernization of
setting aside extra cash systems has similarly upgraded a ton. The entry of worldwide banks in the
country and in the meantime the advancement of Private Commercial Banks have made this
business uncommonly forceful. Pubali Bank is the greatest Commercial Bank in Private Sector in
Bangladesh. It gives mass dealing with a record organizations to the customer through its branch
orchestrate wherever all through the country. This Bank has been expecting a crucial activity in
money related, current and country headway and moreover in the as a rule fiscal enhancement of
the country since its start through hold subsidizes enactment and hypothesis of advantages. The
evaluation of bank execution is a stunning procedure including relationship between nature,
internal errands, and outside activities. An authoritative focus of the administrators is to support
the estimation of bank's esteem shares by accomplishing the perfect mix of benefits and risks. In
such manner bank the block needs to construct a total course of action in order to recognize goals,
targets, spending designs and strategies that will be solid with the development of offer
characteristics. I have worked for three months as a prerequisite of internship part of BBA
program under the Department of Business Administration, Port City International University. I
have chosen the topic Analysis of Deposit Schemes and Investment Modes of Pubali Bank Ltd.
First chapter of the report includes introduction, objective of the study, scope of the study,
methodology of the study, limitation of the study. Second chapter gives an overview of the Pubali
Bank Ltd. Third chapter is concerned about the literature review. Fourth chapter is focused on
theoretical aspects of the deposit scheme and investment mode of PBL. Fifth chapter is focused
on analysis of the deposit and investment mode. Finally, in the last chapter I stated some
recommendations for the improvement of deposit and investment condition of the bank and then
the conclusion has been made.
8
Table of Content
Particulars Page No.
Letter of Transmittal 2
Student’s Declaration 3
Supervisor’s Certificate 4
Internship Placement Letter 5
Internship Certificate 6
Acknowledgement 7
Executive Summary 8
Chapter-1: Introduction 11-14
Background of the Study 12
Objectives of the Study 13
Scope of the Study 13
Methodology of the Study 13-14
Limitations of the Study 14
Chapter-02: Organizational Overview 15-20
Background of PBL 16
Corporate Information 16
Awards 16-17
Management 17
Vision & Mission 17-18
SWOT Analysis 18
Financial Position at a glance 19
Hierarchy of the management team 20
Chapter-03: Literature Review 21-26
Components of the System Deposit Management in a 22-24
Bank
Investment Policy by Commercial Banks 24-26
Deposit Schemes 28
9
Types of Deposit Schemes 28
Other term used in Banking 28-29
Overview Deposit 29-35
Investment Mode 36-49
Deposit Analysis 51
Current Deposit 51
Savings Deposit 52
Investment Income 55
CHAPTER-06: Findings,
Recommendations & Conclusion 60-64
Findings 61
Recommendations 62
Conclusion 63
References 64
10
Chapter:1
Introduction
11
Background of the Study:
Banking has a long and rich history. It started as a result of people’s need. And with ages it has been
playing an important role in fulfilling the dire needs of businessmen and others. As the size and
complexities of business is increasing day by day banking sector is also providing various innovative
services with basic functions to increase size but to reduce the complexities.
Modern banking is a result of evolution driven by changing economic activities and life styles. Entering in
to a new millennium, banking needs have become more diverse and exotic than ever before. It is known
now that commercial bank is a profit maximizing institution. Hence it should provide loans to those sectors
in which its return is higher. But the nationalized commercial banks are conducting banking business with
different purposes. The main purpose is not just to make profit but also to maximize the social benefit. The
main functions of commercial banks are as follows:
A commercial bank collects and manages deposits. It provides cheque facilities and interests for its
customer deposit which may be either demand or time deposits of different maturity.
A commercial bank extends credit to a great variety of borrowers through loans as well as by purchasing
securities that are either fully or partly financed by commercial banks.
Commercial banks provide a variety of other services to their customers as for example remittance
facilities, credit information about customers, financial advice, collection of debts and dues etc.
Banks also provide a number of trust services to their customers. These services may either corporate trust
services, which arise in connection with the issue of bonds; personal trust services under which they
manage property on behave of there. Banks acknowledge a fundamental occupation in the business zone
and industrialization of a nation. Fundamentally, bank amasses store from the surplus units and credits it to
the need units against fervor for an express period. Under this circle, the bank offers grouped premium
notes and unmistakable choices to their clients to dispatch and store their cash. A huge portion of the
ordinary between the banks, just the client advantage and unmistakable work environments sway. A
Significant enhancement in the GOP with lower improvement level was developed amidst the recent years
despite a huge social event of negative outside part types of progress like South-East Asian emergency and
later generally speaking pull back and differing adjacent sufferings including obliterating surges. Far away
of development of the cash related approaches in Bangladesh, there are different association banks, semi-
government banks, private and outside banks. Pubali Bank Ltd is one of the best and driving private
business partition banks in Bangladesh.
12
Objectives of the Study:
Primary Objective:
The primary objective of this report is to analyze the deposit schemes and investment modes of Pubali
Bank Ltd.
Other Objectives:
Others important objectives of this report are as follows:
Primary Data:
Discussing with officials.
Working with officials as a helping hand.
One to one conversation.
Secondary Data:
Different ‘Procedure Manual’ published by Pubali Bank Ltd.
Annual Report of Pubali Bank Ltd.
i) Annual Report – 2013
ii) Annual Report - 2014
iii) Annual Report - 2015
13
iv) Annual Report - 2016
v) Annual Report - 2017
Data insufficiency limitation is the main constraint in the development of the report.
As I am a not an employee of PBL, some data could not be collected due to internal security of the
bank
This report did not include the whole financial position of PBL, actually more focused on
investment of the bank.
Some of the data is confidential which they do not want to share with the internee.
Lack of depth of analytical banking knowledge.
14
Chapter-2
Organizational Overview
15
Background of Pubali Bank Limited
The Bank was initially emerged in the Banking scenario of the then East Pakistan as Eastern Mercantile
Bank Limited at the initiative of some Bangle entrepreneurs in the year 1959 under Bank Companies Act
1913 for providing credit to the Bangle entrepreneurs who had limited access to the credit in those days
from other financial institutions. After independence of Bangladesh in 1972 this Bank was nationalized as
per policy of the Government and renamed as Pubali Bank. Subsequently due to changed circumstances
this Bank was denationalized in the year 1983 as a private bank and renamed as Pubali Bank Limited.
Since inception this Bank has been playing a vital role in socio-economic, industrial and agricultural
development as well as in the overall economic development of the country through savings mobilization
and investment of funds. At Present, Pubali Bank is the largest private commercial bank having 473
branches and it has the largest real time centralized online banking network.
It provides mass banking services to the customers through its branch network all over the country. During
the last 5 years the growth rate of bank's earnings is more than 25% on average.
Corporate Information
Name of the Company Pubali Bank Limited
CEO & Managing Director Mr. M.A. Halim Chowdhury
Legal Status Private Limited Company
Website www.pubalibangla.com
Awards
Bangladesh Business Award 2009
Pubali Bank Limited achieved the award “Bangladesh Business Award 2009” as the best Financial
Institution in Bangladesh, given by the DHL, a reputed International Courier Service Provider and
the Daily Star, a National Daily News Paper of Bangladesh. Mr. Helal Ahmed Chowdhury,
Managing Director of Pubali Bank Limited received the award from Dr. Atiur Rahman, Governor of
Bangladesh Bank in a colorfu function arranged for this purpose in Hotel Sonargaon of Dhaka City.
16
Pubali Bank Limited has been honored by BOA
Pubali Bank Limited has been honored by BOA for patronization and support in game in
Bangladesh. The honorary Crest was received by Mr. Helal Ahmed Chowdhury, Managing Director
on behalf of Pubali Bank Limited from General Moin U Ahmed, the Army Chief and Chairman of
BOA. The General Secretary of BOA, Egr. Qutub Uddin Ahmed is seen in the picture.
The Industry, a financial weekly, has given the medal of “Best Rated Bank – 2010” to Pubali Bank Limited
for its strong standing towards Capital Adequacy, Income, Loan Recovery and Corporate Social Services.
Mr. Mohammad Farashuddin, the former Governor of Bangladesh Bank and Chief Guest of the function,
handed over the reward to Mr. Helal Ahmed Chowdhry, Managing Director of Pubali Bank Limited. In the
award giving ceremony, arranged at the National Press Club, Mr. A. Q. Siddiquei, Chairman of Bangladesh
Commerce Bank, Mr. Md. Shahjahan Khan, former Senior Vice President of Dhaka Chamber of
Commerce & Industry were present in the function as Special Guests. Mr. Enayet Karim, Editor of The
Industry presided over the ceremony.
Mr. Helal Ahmed Chowdhury, Managing Director of Pubali Bank Limited, has been honored as the
“Best Banker 2011” by the top financial weekly, the Artha Kantha. The honorable Commerce
Minister of the Peoples Republic of Bangladesh, L. Col.(Retd.) Mr. Faruque Khan, handed over this
medal, being Chief Guest of the function arranged in Westin Hotel of Dhaka City. Mr. A. K. Azad,
President of FBCCI, was present as Special Guest.
Management
The management of the bank is vested on a Board of Directors, subject to overall supervision and
directions on policy matters by the board that is constituted in terms of Bangladesh Bank (Nationalization)
Order 1972. Board of Directors, constituted by 13 (Thirteen) members, has authority to organize, operate
and manage its affairs on commercial consideration within the Board Policy of government. There are
directors appointed by the government. Other members of the Board including M.D are also government
appointed out of that at least three have the experience in the field of Finance, Banking, Trade, Commerce,
Industry and Agriculture. The managing director is the chief Executive of Bank.
Vision
Providing customer centric lifelong banking service.
Mission
1. High quality financial services with the help of the latest technology.
17
2. Fast and accurate customer service.
3. Balanced growth strategy.
4. High standard business ethics. Steady return on shareholders' equity.
5. Innovative banking at a competitive price.
6. Attract and retain quality human resource.
7. Firm commitment to the society and the growth of national economy.
Strengths
As a large bank, it has qualified and experienced manpower
Branch location is suitable for business.
Bank’s assets position is quite satisfactory and now there is no fund crisis.
Bank has requisite wealth to sustain in the various challenges of market economy
Weaknesses
As many employers retired from the bank, there is a crisis for manpower in the bank.
Bureaucrat official process hampered the daily internal workflow.
Lack of motivation for the workers.
Low salary structure for the employees.
In some cases management-employee relation is not good.
Opportunities
Expansion of new investment areas.
Scope for automation will open a big door of opportunity.
In case of fund crisis Pubali Bank gets government support.
Threats
Newly developed privatized and foreign banks.
Facing a great competition with other commercial banks and financial institutions.
19
Hierarchy of the Management Team
Managing Director
Vice President
20
Chapter:3
Literature Review
21
Components of the System Deposit Management in a bank
The target of bank deposit management is providing enough money on current and time deposit bank
accounts to fulfill active operations on favorable terms for the bank, in volume and order defined by the
legislation. This target is fulfilled due to the effective function of the system of deposit management. We
suggest looking at the system of bank deposit management as a complex of interdependent elements,
which in the process of interaction cover the action of mechanisms of their own interrelations, fulfill the
function of the rational formation of bank deposit base and is aimed at supporting and raising the
effectiveness of bank activity. The system of deposit management includes the definition of object, subject,
tools, methods, principles, functions of deposit management and a supporting subsystem. Schematically
this system is shown in Figure 1.The object of management is a managed system, which covers the bank
deposit policy, a level of marketing researches of bank deposit services and a level of qualification of bank
management, the policy of sale of deposit services, communication policy, organizational structure of the
bank, the bank image, financial engineering, the size of interest rates, information re sources, material
resources. The subjects of managing deposit resources on the strategic level are the supervisory committee,
the board of directors, the asset-liability management committee, the internal audit service, the fee
committee; on the tactic level they are managers of branches, business-lines, the principal auditor.
The Supreme Authority of bank management is annual stockholders meeting. The supervisory committee
of the bank supervises the work of the board of directors in the period between annual stockholders
meetings.
The supervisory committee of the bank considers all questions, which should be discussed at the annual
stockholders meeting; appoints and dismisses the members of the board of directors, if the chair of the
22
board asks to do that, and approves regulations for the board of directors. It also defines the external
auditor, establishes the procedure of audit and control for financial and business transactions of the bank,
considers long-range business plans of the bank; makes decisions on setting up, reorganizing and
liquidating sister companies, branches and rep offices and approves their statutes and regulations.
The body of executive power of the bank is the board of directors, which does everyday bank management
and accepts responsibility for its performance. The board of directors decides on questions of managing
bank separate divisions, organization of bank transactions, money saving, accounting, internal control,
considers and approves internal bank documents [3, 4].The structure of subjects for managing raised
money from deposit sources is given in Figure 2. The organizational support of managing the inviting of
resources to the bank from deposit sources is done on strategic, tactic and operational levels.
On the strategic level the management is given by:
Today the bank technical support consists of powerful computers with the server architecture and PC for
workstations of users, modems, routers, multiplexors, data links, UPSs, scanners, printers, net adapters and
wiring hubs. Today commercial banks offer different kinds of deposits with the purpose to raise available
money in the bank. Various technological approaches to organize the work with deposits are suggested.
The first classical approach is when the depositor is suggested the saving book to do operations and
accounting on it while opening the account. The second approach is when the depositor is given plastic
money to serve the deposit account. The third approach is when we talk about deposits that have
23
peculiarities of securities, for instance a saving deposit certificate. That is why this subsystem is connected
with subsystems of managing cash payment, transaction bank day and paying plastic money with pay
cards.
Primary Functions:
Primary banking functions of the commercial banks include:
Acceptance of deposits
Advancing loans
Creation of credit
Clearing of cheques
Financing foreign trade
Remittance of funds.
Secondary Functions:
Secondary banking functions of the commercial banks include:
Agency Services
General Utility Services.
A bank is a business organization engaged in the business of borrowing and lending money. A bank can earn
income only if it borrows at a lower rate and lends at a higher rate. The difference between the two rates will
represent the costs incurred by the bank and the profit. Bank also provides a number of services to its
customers for which it charges commission. This is also an important source of income. The followings are
the various sources of a bank’s profit:
Interest on Loans
Interest on Investments
Discounts
Commission, Brokerage, etc
Commercial banks are considered not merely as dealers in money but also the leaders in economic
development. They are not only the store houses of the country’s wealth but also the reservoirs of resources
necessary for economic development. They play an important role in the economic development of a
country. A well-developed banking system is essential for the economic development of a country.
Commercial banks also deal in foreign exchange. They sell demand drafts, issue letters of credit and help
remittance of funds in foreign countries. They also act as brokers in foreign exchange.
24
A bank makes investments for the purpose of earning profits. First it keeps primary and secondary reserves
to meet its liquidity requirements. This is essential to satisfy the credit needs of the society by granting
short-term loans to its customers. Whatever is left with the bank after making advances is invested for long
period to improve its earning capacity. Before discussing the investment policy of a commercial bank, it is
instructive to distinguish between a loan and an investment because the usual practice is to regard the two as
synonymous. The bank gives a loan to a customer for a short period on condition of repayment. It is the
customer who asks for the loan. By advancing a loan, the bank creates credit which is a temporary source
of fund for the bank. An investment by the bank, on the other hand, is the outlay of its funds for a long
period without creating any credit. A bank makes in- vestments in government securities and in the stocks
of large reputed industrial concerns, while in the case of a loan the bank advances money against
recognized securities and bills. However, the goal of both is to increase its earnings. The investment policy
of a bank consists of earning high returns on its unloaded resources. But it has to keep in view the safety and
liquidity of its resources so as to meet the potential demand of its customers. Since the objective of
portability conflicts with those of safety and liquidity, the wise investment policy is to strike a judicious
balance among them. Therefore, a bank should lay down its investment policy in such a manner so as to
ensure the safety and liquidity of its funds and at the same time maximize its profits. This requires
adherence to certain principles In compliance of the instructions issued by the Reserve Bank of India, the
revised Investment Policy of the Bank will be as under:-
Mandatory Investment
Bank can invest up to 75% of own funds and up to 70% of total deposits in loans & advances, out of
which, after observing the prescribed norms for priority sector & weaker section of the society, remaining
portion can be advanced as per Loan Policy of the Bank keeping in view the ceiling of maximum amount
of advance to a single person, similar type of business & on similar type of securities to minimize the risk
involved.
Bank will not make any investment with these Banks except under- taking normal transactions in the
accounts opened for clearing and transfer of funds purpose.
Bank may invest its surplus funds in any commercial, private & coop- erative Banks but if any such bank
provides considerably higher rate of interest then its financial position has to be analysed. Investment of
the liquid surplus funds from time to time has to be made in such a way that there should not be any
difficulty in meeting out the funds requirement for daily clearing adjustment as well as payment of the
deposits on due dates of maturity.
In compliance of the instructions issued by the Reserve Bank of India from time to time and also keeping
in view the additional income on investment and safety of surplus funds, investment may be made in
Liquid Funds enjoying good market credit rating and also trading in Government Securities. In this
25
connection Board of Directors keeping in view the circumstances prevailing at that time may fix a limit for
the purpose, take a decision in the matter of investment and delegate powers to the Managing Director for
investment to a certain extent at one time. Investment will be made with the institutions which are
enjoying AAA credit rating. Such investment will not exceed 10% of the total deposits of the Bank.
Bank will not invest its surplus funds in any other institution, company , corporation etc whatsoever be the
attractive rate of interest.
Bank may invest 2% of its personal funds in the share money of the Cooperative Institutions but it will be
in accordance of the directives of the Reserve Bank of India.
Cash Management
Except in abnormal conditions, cash balance in the Bank will be kept within the fixed limit as excess cash
will affect the portability of the Bank.
Besides above, day to day asset, liability management should be prepared in such a way that after
complying the mandatory requirements, Bank should earn maximum profit.
No amendments/modification in the provisions of the sanctioned Investment policy will be made without
the Board of Directors.
In the process of investment, in no circumstances provisions of the Reserve Bank of India will be violated.
26
Chapter : 4
Theoretical Aspects of the Deposit
Schemes and Investment modes of Pubali
Bank
27
Deposit Scheme
A deposit scheme is an account at a banking institution that allows money to be held on behalf of the
account holder. Some banks charge a fee for this service, while others may pay the client interest on the
funds deposited. The account holder retains rights to their deposit, although restrictions placed on access
depend upon the terms and conditions of the account and the provider. The banking terms "deposit" and
"withdrawal" actually tend to obscure the economic substance and legal essence of transactions in a deposit
account. From a legal and financial accounting standpoint -- and as counter-intuitive as it may seem -- the
term deposit is actually used by the banking industry in financial statements to describe the liability owed
by the
bank to its depositor, and not the funds (whether cash or cheques) themselves, which are shown an asset of
the bank Typically, an account provider will not hold the entire sum in reserve, but will loan the money out
at interest to other clients, in a process known as fractional-reserve banking. It is this process it allows
providers to pay out interest on deposits. By transferring the ownership of deposits from one party to
another, they can replace physical cash as a method of payment. In fact, deposits account for most of the
"money supply in use today. From an economic standpoint, the bank has essentially created "economic
money". There are various ways in which bank deposits arise. Customers may deposit actual cash or they
may deposit rights to receive cash; these rights to receive cash may be in the form of a cheque, a bill, a
promissory note owing to them, etc. deposits may also arise out of loans granted by the bank or through the
process of discounting customer’s bills. In this case, they are known as created deposits. In actual practice,
the amount of such deposits is much larger than that of the deposits received in hard cash or in the form of
rights to receive cash.
Savings Deposit: Savings accounts are accounts maintained by commercial banks, savings and loan
associations, credit unions, and mutual savings banks that pay interest but can not be used directly as
money. These accounts let customers set aside a portion of their liquid assets that could be used to make
purchases while earning a monetary return.
Fixed Deposit: A time deposit (also known as a term deposit, is a money deposit at banking institution that
cannot be withdrawn for a certain "term" or period of time. When the term is over it can be withdrawn or it
can be held for another term. Generally speaking, the longer the term the better the yield on the money. A
certificate of deposit is a time deposit product.
Internet Banking: Internet or Online banking describes the use of a bank's secure website to
view balances and statements, perform transactions and payments, and various other facilities. This can be
very useful, especially for banking outside bank hours and banking from anywhere where internet access is
available. Since the internet revolution most retail banking institutions offer access to current accounts via
online banking.
Mobile banking is a service provided by a bank or other financial institution that allows its customers to
conduct financial transactions remotely using a mobile device such as a smart phone or tablet. Unlike the
related internet banking it uses software, usually called an app, provided by the financial institution for the
purpose. Mobile banking is usually available on a 24/7 hour basis. Some financial institutions have
restrictions on which accounts may be accessed through mobile banking, as well as a limit on the amount
that can be transacted. Mobile banking is dependent on the availability of an internet or data connection to
the mobile device. Transactions through mobile banking depend on the features of the mobile banking app
provided and typically includes obtaining account balances and lists of latest transactions, electronic bill
payments, remote check deposits, P2P payments, and funds transfers between a customer's or
another's accounts. Some apps also enable copies of statements to be downloaded and sometimes printed at
the customer's premises. Using a mobile banking app increases ease of use, speed, flexibility and also
improves security because it integrates with the user built-in mobile device security mechanism
Overdrafts: An overdraft occurs when withdrawals from a bank account exceed the available balance.
This gives the account a negative balance and in effect means the account provider is providing credit. If
there is a prior agreement with the account provider for an overdraft facility, and the amount overdrawn is
within this authorized overdraft, then interest is normally charged at the agreed rate. If the balance exceeds
the agreed facility then fees may be charged and a higher interest rate might apply.
Current Deposits.
Savings Bank Deposits.
Fixed Deposits (Term Deposit).
Short Term Deposits.
29
Monthly Term Deposits.
Schemes offered by PBL
Current Account
Current deposit is purely demand deposit account because the bank is bound to pay the amount to the
account holder on demand at any time. It is running and active account, which may be operated upon
any number of times during a working day. There is no restriction on the number and the amount of
withdrawals from a current account. The special characteristics of a current account are as follows:
The primary objective of current is to serve big customers such as businessmen, joint stock
companies, private limited companies, public limited companies etc. from the risk of handling cash
by themselves. The cost of providing current account facilities is considerable to the bank since they
undertake to make payments and collects the bills, drafts, cheques for any number of times in a
particular day. The bank therefore does not pay any interest on current deposit while on the other
hand some banks charge for incidental charges on such account. For opening of a current account
minimum deposit of taka 1000/= is required.
characteristics of a present record are according to the accompanying. The fundamental focus of
current is to serve enormous customers, for instance, delegates, business substances, private obliged
associations, open limited associations, etc from the risk of managing cash without any other
person's information.
30
The cost of giving current record workplaces is huge to the bank since they grasp to make portions
and accumulates the bills, drafts, checks for any number of times in an explicit day. The bank along
these lines does not pay any energy on current store while of course a couple of banks charge for
coincidental charges on such record.
For opening of a present record minimum store of taka 1000/= is required. Right off the bat reference
is furthermore required for opening of such record.
Minimum measure of Taka 200 is required a starting store
Frequent withdrawal is not empowered
Normally withdrawal not permitted more than ¼th of the limit of Tk.1000 in seven days.
7 days is required for withdrawal of extensive sum.
The rate of intrigue is 6.5 % against S.B account.
It is famously known as "Time Deposit". Since these stores are not repayable on interest but rather
they are pull back capable subject to a time of notice. The forthcoming settled store holder is
required to till up an application from, endorsed for the reason, expressing the sum and the time of
store. The application itself contains the standards and controls of the store including the space for
example signature.
Interest Rate
Rate of Interest is varies on the season of improvement date. These are the stores, which are made
with the bank for settled period demonstrated early. It is basically a period store account. The bank
doesn't keep up cash spares against these stores and thusly the bank offers higher rates of excitement
on such stores. Settled store receipts are best for the people who have adequate of cash at exchange.
31
They can open a FDR and at improvement they will get a good proportion of interest. At present the
rate of excitement for settled store Receipt (FDR) in the Pubali Bank Limited are according to the
accompanying:
Funds plan
To draw in investors and energize sparing Pubali Bank Limited presented different plans.
Deposit a settled measure of cash say Tk.50,000 or its duplicate for long time
Advances
33
Double Benefit Deposit Scheme (DBDS)
The fundamental fascination of DBDS is that, the saved sum will be twofold in residency of 6 (Six) years.
Least saved sum ought to be BDT 10,000 or its products. If there should arise an occurrence of untimely
encashment premium will be paid on Saving A/C Rate. Advance might be allowed up to most extreme 80%
of the saved sum, yet least guideline sum must be BDT 20,000.
For further fortifying of the store base of the Bank and meet the distinctive idea of interest of the
contributors MBL have grown new store item to be specific, "Exceptional Savings Scheme
(SSS)".sopno noi bastob....." is the focal saying of this new item.
Under Advance Benefit Deposit Scheme, one can store a specific measure of cash for a long time.
The contributor will get the advantage on yearly premise. The advantage measure of first year will be
gotten ahead of time at the season of store. On development, the contributor will get back the main
sum with the advantage measure of second year. That implies Interest is paid in two stages, first
stage paid at first and second stage paid after development. Credit might be conceded up to greatest
70% of store. This is otherwise called "Agrim Munafa Amanat Prokolpo (AMAP)".
34
Double store plot
Targets
Mode
Deposit a settled measure of cash, say Tk, 50,000 or its duplicate for a long time
Advances
arrangement, PBL empowers by and large populace to store an explicit proportion of money for
slightest 1 year to 5 years. At the advancement PBL reestablish the money for Hajj reason. The put
away money under this arrangement is placed assets into different endeavor by following Islamic
shariah.
35
Investment Modes
Corporate Banking
Secured Overdraft (OD): Overdrawing permitted by the bank in current account is termed as an overdraft
facility. Advances in the form of overdraft is allowed in Current Account operated upon by cheques. The
Customer is sanctioned a certain limit up to which he can overdraw his current account within a specified
period. Withdrawals and deposits can be made any number of times at the convenience of the borrower
provided that the total amount overdrawn dose not at any time exceed the agreed limit. Interest is
calculated and charged only on the actual debit balances on daily product basis and applied to customer’s
account at quarterly rests.
Category
Customer Eligibility
Individual (Adult)
Sole traders Firm/Proprietorship
Partnership Firm
Joint Stock Company
Non Trading Concern ( Club, Society etc.)
Govt./Autonomous Bodies
NGOs
36
Joint Account Concept
- Allowed
Nominee Inclusion
- Required in case of individual or proprietorship company
Operation by PA holder
- Allowed
Withdrawal Frequency
- Random by the Customers within the sanctioned limit.
- Excess over the limit may be allowed by the competent authority.
Repayment method
- There is no repayment schedule. Borrowers can payback the entire loan amount on or before
expiry date.
Security
- Loans are secured by collateral or personal/corporate guarantee.
Renewal
- The cash credit advances can be renewed.
- Renewal with enhancement (increase of principal) is also possible.
Categories
- Loan Against PF
- Loan Against PSP
37
- Loan Against Gold
- Loan Against Other Securities
- General HBL
- Loan Against SSP
- Loan Against DPS
- Education Loan
- Loan Against Secured Mortgage
- Loan Against Provident Fund
- Loan Against Transport
- Staff House Building Loan
- Loan Against FDR
- Car Loan (Interest Bearing)
- Term Loan
- Motor Cycle Loan
- Flood Loan
- Non Resident Credit Scheme
- Loan Against PPS
- Other Loan
Customer Eligibility
Sanction Details
- Limit
- Date of Sanction
- Period
- Expiry Date
Loan Ceiling/Disbursement
38
Moratorium or Grace period
Grace period should be defined for General HBL, Staff HBL and such kind of accounts. It may be Six
months or Twelve months or Twenty-four months from date of opening. Example: a loan for 1,00000.00 is
sanctioned on 01.01.2009 at 10% interest for 1 year. The grace period is 6 months, during grace period
interest capitalization takes place but there will be no repayment from customer.
Repayment
Penal Interest
Premature Adjustment
Personal Loan
Car Loan
General Information
This product will allow vehicle financing to the customer segment in terms of bank’s policy. Under this
scheme, the vehicle is hypothecated to the bank only. In addition to this registration requirement, on a case
to case basis, banks may also wish to secure the loan partially by the commonly acceptable form of
cash/quasi cash securities available in the market.
Customer Segment
Any Bangladeshi individual who has the means and capacity to repay bank loan. In specific terms, these
could be salaried executives of multinational and middle to large size local corporate, Government
officials, Officials working in reputed NGOs (Non Government Organizations), international aid agencies
& UN bodies, any tax paying businessmen of repute, any employed / self-employed tax-paying individual
having a reliable source of income.
39
Purpose
Purchase of non-commercial new and reconditioned vehicles for personal use only.
Minimum Income
Loan Size
General Information
This product will allow flat financing to the customer segment in terms of bank’s policy. Under this
scheme, the flat is registered to the bank only. In addition to this registration requirement, on a case to case
basis, banks may also wish to secure the loan partially by the commonly acceptable form of cash/quasi
cash securities available in the market.
Customer Segment
Any Bangladeshi individual and non-residential Bangladesh (NRB) who has the means and capacity to
repay bank loan. In specific terms, these could be salaried executives of multinational and middle to large
size local corporate, Government officials, Officials working in reputed NGOs (Non Government
Organizations), international aid agencies & UN bodies, any tax paying businessmen of repute, any
employed / self-employed tax-paying individual having a reliable source of income.
Purpose
To purchase a flat for residential purpose in a residential/ commercial area having all amenities/ facilities
like water, electricity etc.
Loan Size
General Information
A personal loan scheme that supports purchase of various consumer durable such as Television,
Refrigerator, Air Conditioner, Hi-Fi, Washing Machine, Computers, other household furniture etc.
40
Customer Segment
Any Bangladeshi individual who has the means and capacity to repay bank loan. In specific terms, these
could be salaried executives of multinational and middle to large size local corporate, Government
officials, Officials working in reputed NGOs (Non Government Organizations).
Minimum Income
Loan Size
SME Financing
PBL Subarna
Eligibility:
Business must be a going -concern with more than 1 (one) year in operation
Collateral (Not mandatory upto Tk. 10.00-lac): Mortgage (in case of ownership)/assignment of possession
right of shop, show-room etc
41
Documents
Repayment: Repayment of the loan will be started after 1/2/3 months of disbursement by equal monthly
installment.
Product Objective/Purpose: To meet up short term fund requirement of SME's and SME's run by women
entrepreneurs
Eligibility:
Business must be a going -concern with more than 1 (one) year in operation.
Rate of Interest: @15.00% P.A. and 10.00% P.A. for woman entrepreneurs subject to change at Bank's
discretion.
Collateral: (Not mandatory upto Tk. 10.00-lac) Mortgage (in case of ownership)/assignment of possession
right of shop, show-room etc.
42
Documents:
Repayment: Repayment of the loan will be started after 1/2/3 months of disbursement by equal monthly
installment.
PBL Sujan
Product Objective/Purpose:To purchase capital Machinery, Office equipment, Covered Van, Pick up Van
etc
Eligibility:
Business must be a going -concern with more than 1 (one) year in operation
Financing Range: 90% (maximum) of fixed asset purchase or as the case may be
Collateral: (Not mandatory upto Tk. 10.00-lac) Mortgage (in case of ownership)/assignment of possession
right of shop, show-room etc
43
Documents:
Disbursement: Disbursement to be made under PBL Sujan through a Payment order directly to the seller.
No cash drawing will be allowed under any circumstances
Repayment: Repayment of the loan will be started after 1/2/3 months of disbursement by equal monthly
installment
Trade Finance
General Characteristics: Export LC is extensively used in Foreign Trade to facilitate the smooth conduct of
the export business. Banks play the role of intermediaries to get the transaction through, even though the
buyer and the seller may not know about each other’s background. Export LCs clear the uncertainty
between the buyer and the seller with the bank undertaking to settle the obligations in time. Export LC in
favor of the customer is received by the bank, which advises the LC to the customer. When the customer
ships the goods as per LC terms and submits the relevant documents to the bank, the bills are either
purchased or sent for collection to the LC issuing bank.
The amounts drawn against Export LCs are endorsed on the back of the original LC.
Facilities offered
Credit: At the request of the customer, pre shipment credit is extended to him in the form of Packing Credit
for production and packing expenses. On submission of export documents, the customer’s bills are
purchased by the bank under FBP (Foreign Documentary Bills Purchased) Local export bills are purchased
under FBP-local (Inland Documentary Bills Purchased)
Documentation Requirements
44
Trade License
IRC (Import Registration Certificate)
ERC(Export Registration Certificate)
VAT Registration certificate
TIN
Bonded Warehouse License
Member Certificate issued by BGMEA/BKMEA
Approval of Textile Office
Registration of Export Promotion Bureau
Fire License
Memorandum of Articles of Association and Certificate of Incorporation (Applicable for
Limited Company)
Rental contract & letter of Disclaimer from Building owner for rented factory
Application for opening of L/C
Original Export L/C / Contract received from Buyer’s Bank / Buyer
L/C Advising Letter
LCAF including HS Code
IMP
Indemnity(In Prescribed Form)
Proforma Invoice/ Indent
Updated CIB report
One set of charge document including Personal Guarantee of every director/ partner
Cover note of import related products (Money receipt with photocopy of DD/ Pay-order)
Fire Policy of factory
Form XII in case of limited/ Partnership company
Declaration of income tax of previous year
Credit report of the Supplier
NOC from previous Bank(if applicable)
Collateral security documents (if applicable)
Other documents/papers directed by Bangladesh Bank/CCI&E/Related office of Bangladesh
Govt.
Import LC
General Characteristics: Import LC is used for import of goods from other countries. It could either be a
sight LC (payable immediately) or deferred LC (payable at a specific date in the future). Import LC is
opened by the bank on behalf of its customer for the import of raw materials, capital machinery, consumer
goods, food, chemicals, vehicles, etc. Margin is collected from the customer and kept in a separate account.
45
On receipt of documents from the negotiating bank, payment is made by debiting the PAD account in the
customer’s name for sight LCs or sending an acceptance, undertaking to pay at a later date (for usance
LCs).
Facilities offered
- When documents for sight LCs are presented for payment, PAD A/c is debited initially
- Post Import Finance is provided to the importer in the form of LIM, LTR, Hire Purchase and Lease
finance
Credit: On submission of import documents, payment is made to the negotiating bank by debiting PAD A/c
(payment against documents) in the name of the customer
Further post import finance is allowed to the customer in the form of LIM (Loan against Imported
Merchandise), LTR (Loan against Trust Receipt), Lease Finance and Hire Purchase
Guarantees: In the absence of original documents, shipping guarantee is issued for release of consignment
from the port.
Documentation Requirements
Trade License
IRC (Import Registration Certificate)
ERC(Export Registration Certificate)
VAT Registration certificate
TIN
Bonded Warehouse License
Member Certificate issued by BGMEA/BKMEA
Approval of Textile Office
Registration of Export Promotion Bureau
Fire License
Memorandum of Articles of Association and Certificate of Incorporation (Applicable for
Limited Company)
Rental contract & letter of Disclaimer from Building owner for rented factory
Application for opening of L/C
Original Export L/C / Contract received from Buyer’s Bank / Buyer
L/C Advising Letter
LCAF including HS Code
IMP
Indemnity(In Prescribed Form)
Proforma Invoice/ Indent
46
Updated CIB report
One set of charge document including Personal Guarantee of every director/ partner
Cover note of import related products (Money receipt with photocopy of DD/ Pay-order)
Fire Policy of factory
Form XII in case of limited/ Partnership company
Declaration of income tax of previous year
Credit report of the Supplier
NOC from previous Bank(if applicable)
Collateral security documents (if applicable)
Other documents/papers directed by Bangladesh Bank/CCI&E/Related office of Bangladesh
Govt.
EDF LC
Opening EDF LC
Amendment of EDF LC
Lodgment of EDF import bills
Settlement of import obligation at maturity – EDF LC
Cancellation of EDF LC
Shipment finance in the form of Export Packing Credit (PC) to assist cash flows for manufacturing or
packing goods for export from Bangladesh
47
Feature & Benefits
o Easy Documentation
o Fast Processing
o It is a revolving limit for one year but renewable
o Allow the Exporter to purchase of raw materials, cost of processing the same to finished
goods, packing and dispatching of goods
o PC disbursement made case to case basis with an expiry date up to 90 - 180 days.
o Global Loan Limit exposure for the client
o Case to case PC limit determines against each export LC on the basis of export LC /
Accepted BTB bills
o Increase the present cash flow of the exporter to improve the financial condition and
strengthen the financial ability
o Online Banking facilities for repayment
Requirements
Service Features: In case of having a credit line with the bank, after all documents are checked, the bank
will buy Foreign Bills under the L/C (Usance L/C) by payment in advance and later collected such
payment from the issuing bank.
Type of Service
Foreign Bills Purchased: FBP is one of our services allowing customers (sellers / exporters) a working
capital under the service terms and conditions. Foreign Bills Purchased with Usance L/C, sold by
customers, will be bought at the discount rate stated by the bank.
Service Objectives
To provide customers a working capital for running business during waiting for a payment from issuing
bank after delivering all products under the L/C
Applicants' Qualifications:
48
- Being international exporters
- Having a credit line with the bank
Service Conditions
- If not, loan approval from loan department will be required case by case
Export ticket according to L/C can be submitted at the branch where the customer has an account or at
international business center or international trade department
Required Documents
- Request for Negotiation / Discount of Export Bills Drawn under Letter of Credit
Application
- Original L/C and L/C Amendment (if any) with L/C Advising Advice
- Bill of Exchange
- Documents as stipulated on L/C such as
- Commercial Invoice
- Products Delivery Documents such as Bill of Lading (B/L) or Air Waybill (AWB) or Trust Receipt /
Railway Receipt or Parcel Post Receipt etc.
- Insurance Policy
- Packing List
- Weight List
Benefits: Receiving working capital in time without waiting for the L/C issuing bank payment, to enhance
investment liquidity.
49
Chapter : 5
Analysis of the Deposit Schemes
and Investment modes of Pubali
Bank
50
Deposit Analysis
Current Deposit:
In last three years, the total current deposit of Pubali Bank Limited was following amount (In
Billion) taka
Table:01
51
Savings Deposit
In last three years, the total savings deposit of Pubali Bank Limited was following amount (In
Billion) taka
Table:02
52
Fixed(Term) Deposit:
In last three years, the total fixed deposit of Pubali Bank Limited was following amount (In Billion)
taka
Table:03
53
Others Deposit:
In last three years, the total others deposit of Pubali Bank Limited was following amount (In Billion)
taka
Table:04
54
Investment Income:
In last three years, the total investment of Pubali Bank Limited was following amount (In Billion) taka
Table:5
Year 2017 2016 2015
Total Amount of
Investment Income 5.38 4.35 3.12
Tk.(In Billion)
Figure : 05
Total Amount of investment income of PBL from 2015-2017
55
Loan, Cash Credit, Overdraft etc:
In last three years, the total Loan, Cash Credit, Overdraft of Pubali Bank Limited was following amount (In
Billion) taka
Table:06
Year 2017 2016 2015
Total Amount of
Loan, Cash Credit, 227.6 194.74 125.63
Overdraft Tk.(In
Billion)
Figure :06 Total Amount of Loan, Cash Credit, Overdraft of PBL from 2015-2017
56
Industry Wise Distribution of Loan:
In last three years, industry wise distribution of Pubali Bank Limited was following amount (In Billion)
taka
Table:07
Year 2017 2016 2015
Total Amount of
industry wise 239.54 203.01 195.57
distribution Tk.(In
Billion)
57
Consolidated Investment (Government):
In last three years, Consolidated investment of Pubali Bank Limited was following amount (In Billion) taka
Table:08
Year 2017 2016 2015
Total Amount of
Consolidated 35.24 36.56 32.64
investment Tk.(In
Billion)
Figure :08 Total Amount of Consolidated Investment (Government)of PBL from 2015-2017
58
Consolidated Investment (Others):
In last three years, Consolidated investment of Pubali Bank Limited was following amount (In Billion) taka
Table:09
Year 2017 2016 2015
Total Amount of
Consolidated 24.37 18.44 20.32
investment Tk.(In
Billion)
59
Chapter: 6
Findings, Recommendations
and Conclusion
60
Findings of the Study
Deposit collection and investment are important factors for any bank to earning profits. Any banks
success depends on how much deposit they collect from their customers and how they invest it for
earning profit.. The major classes of deposits are identified as follow: Fixed deposits, savings
deposits, current deposits and bills payable. I have identified the following problems from deposit
analysis of Pubali Bank Limited.
New Product: The attractive and unique products of Pubali Bank Limited are not drawing the
attention of customers.
Interest Rate: The rate of deposit Scheme of Pubali Bank Limited is not fulfilling the customer’s
satisfaction.
Account Maintain Charge: The service charge on deposit of Pubali Bank Limited is not very
much comfortable to meet customer’s expectation.
Deposit Policy: The deposit policy of PBL is not that much favorable for the clients.
Inadequate Customer Service: Customer can’t withdraw their profit or principal amount of
deposit scheme in right time.
Lack of Manpower: PBL has lack of manpower to serve the growing customer demand. So they
are not being able to provide service to the customer in time.
Insufficient ATM Booth: Lack of ATM Booth customers are not interested to deposit in Pubali
Bank Limited.
Diversion of Funds: Incase of investment of the sample some businessmen try to diversify the fund
from the approved project to another. In this situation there is a risk of losing fund for the sample
because in this way they (businessmen) they try to make the project sick artificially. So, this
problem hampers the function of investment section.
Market Fluctuation: The market fluctuation originated from inflation. for this reason the price of
product ups and downs from time to time. When a businessman purchases or imports a product by
taking financial support for the bank and if due to market fluctuation the price of that product is
increased then the demand of that product will be decreased. In this situation the product will be
lost its market and banks will be blocked against this product also. So, it is seem that market
function hamper the investment of the sample.
Banking Service: Banking service is not fast enough. Often customer need to wait for a long time
for service.
Marketing Strategy: Marketing strategy of the bank is very poor. They do not use any modern
advertising method to attract customers.
61
Recommendations
I have some recommendation for Pubali bank limited. As in my internship period, I saw some
problems. Below I present my recommendations:
The attractive and unique products of PBL should be drawn the more attention of customers.
According to open a new account PBL must require more and valuable documents from new
customers. It would be very helpful both Bank and the customers.
Pubali Bank should increase their deposit rate to attract more customers.
The service charge on deposit of PBL’s should be more comfortable to meet customer
expectation. Bank should offer more facilities to the customer’s such as credit visa card,
ATM machine etc. PBL must develop an electronic banking system to moderate the service.
The deposit policy of PBL should be more clients favorable. They can offer new deposit
products to attract new customers
In order to get a competitive advantage and to deliver quality service, top management should
try to modify the service
PBL should hire more manpower to provide service more effectively and efficiently.
PBL has to introduce their ATM booth across the country to meet up the customers demand.
Practice amount of doubtful income declined constantly during the year as compared to the
past few years, indicating more carefulness of the management.
PBL should arrange monthly/quarterly training courses/ workshops for the clients selected by
branches in order to promoted investment clients of the desired level.
PBL should initiate different investment modes according to changing/ diverse needs of clients by
conducting huge research and study.
To fulfill the vision of “mass banking”, PBL should grant investment portfolio to new
entrepreneurs/new businessmen/new companies etc.
To gain success in the programs like “poverty alleviation” and “self reliant” specially in rural areas,
PBL should provided investment facilities on the basis of individual.
PBL should concern about creative marketing strategy.
62
Conclusion
The fame of banks is expanding step by step which prompts increment rivalry too. All the Commercial
Banks are putting forth nearly similar items and administrations and relatively same their task framework.
Be that as it may, the manners in which they give the administrations are unique in relation to one another.
So individuals pick their bank as indicated by their fulfillment and need. Also, they will lean toward the
bank of which benefit is effortlessly open and justifiable. One the other hand, bank develops new items and
administrations to pull in their ideal clients. To put it plainly, PBL is such a Commercial Bank which is
rendering all business keeping money administrations to the clients notwithstanding make accessible
speculation strategies and SME fund to the a great many poor individuals of the nation. The Bank’s drive
towards market leadership as well as quality in choosing business will continue in the coming years
although competition is intensified with the opening of more financial institutions. The Bank is optimistic
that the volume of business will increase in future through pragmatic and market friendly policies. The
Bank shall continue to explore new fields of investment and take steps to open new Branches for Banking.
The bank should endeavor to adopt customer-oriented policies and introduce new techniques that will help
to earn profit and increase greater confidence of the existing prospective customers. They have confidence
in creating solid relational association with one another. Banks dependably contribute towards the financial
advancement of a nation. PBL contrasted and different banks is contributing more by putting the vast
majority of their assets in productive ventures prompting increment underway in the field of Export and
Import Business. Clearly the correct reasoning of this bank including setting up a fruitful system over the
nation and expanding assets, will have the capacity to assume an extensive job in the arrangement of
improvement of financing in a creating nation like our own.
63
Reference
Books:
Rahman M. and others, (2015), “Internship Program for University Students 125 th Batch”
Reports:
Pubali Bank Limited. Annual Report (2013)
Pubali Bank Limited. Annual Report (2014)
Pubali Bank Limited. Annual Report (2015)
Pubali Bank Limited. Annual Report (2016)
Pubali Bank Limited. Annual Report (2017)
PBL Yearly target file
Brochures of PBL
Websites:
https://www.pubalibangla.com/
https://www.bb.org.bd/
64