Professional Documents
Culture Documents
”
FULFIL THEIR UNIQUE
POTENTIAL.
WELCOME TO ROBERT WALTERS
SPECIALIST PROFESSIONAL RECRUITMENT
Since opening our doors over 30 years ago, people have been at the heart of
everything we do, from the jobseeker to the hiring manager and those who bring
them together. As a market-leading global recruitment group, we see our role
as that of a trusted advisor – helping our candidates and clients to build fulfilling
careers and grow effective teams both now and into the future.
Robert Walters
CEO
Robert Walters Group
69%
OF OUR BUSINESS
IS FOCUSED ON
PERMANENT
RECRUITMENT, 31%
ON CONTRACT
GLOBAL REACH,
LOCAL EXPERTISE
Countries we operate in
31
WE RECRUIT
AUSTRALIA
BELGIUM
BRAZIL
CANADA
CHILE
CHINA
CZECH REPUBLIC
INDONESIA
IRELAND
JAPAN
LUXEMBOURG
MALAYSIA
MEXICO
NETHERLANDS
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWITZERLAND
TAIWAN
THAILAND
UAE
ACROSS 31 FRANCE NEW ZEALAND UK
COUNTRIES GERMANY
HONG KONG
PHILIPPINES
PORTUGAL
USA
VIETNAM
GLOBALLY INDIA SINGAPORE
DOWNLOAD OUR SALARY SURVEY BOOKS
To discover hiring and salary trends across the world, read our Global Trends on page 10 or download our books covering:
• Australia & New Zealand • Belgium & Luxembourg • Netherlands • United Kingdom
• Greater China & South East Asia • France • Portugal • Middle East & Africa
• Japan • Germany • Spain • Canada
• South Korea • Ireland • Switzerland • Latin America
”
Founder & CEO, prospective organisation.
Hoodline, USA Atul Gaur, HR Director,
”
L’Oréal, Singapore and Shaq Mohajerani, Head
”
Malaysia of Development, Hanwha
Energy, Australia
VIETNAM
OVERVIEW..................................... 228
Accounting & Finance.................... 230
Engineering & Manufacturing......... 232
Human Resources.......................... 234
DOWNLOAD OUR
Legal............................................... 236
Sales & Marketing.......................... 238
SALARY SURVEYS
Supply Chain, Procurement
& Logistics...................................... 242
Tech & Transformation.................... 244 DOWNLOAD OUR SALARY SURVEY BOOKS
Drawing on our local knowledge and expertise across six continents we’ve
produced a series of books covering:
• Australia & New Zealand • Netherlands
• Greater China & South East Asia • Portugal
• Japan • Spain
• South Korea • Switzerland
• Belgium & Luxembourg • United Kingdom
• France • Middle East & Africa
• Germany • Canada
• Ireland • Latin America
Download your copy today by visiting
www.robertwalters.com/salary-survey
WELCOME TO THE 21ST
EDITION OF THE GLOBAL
SALARY SURVEY PROVIDING
CREDIBLE INSIGHT INTO
HIRING AND SALARY TRENDS
WORLDWIDE.
8 Robert Walters Salary Survey 2020
Our Salary Survey is based on
ABOUT THE the analysis of permanent, interim
SALARY SURVEY and contract placements made
across each of our geographies and
Welcome to the 21st edition of the recruitment disciplines during 2019,
annual Robert Walters Salary Survey. and our predictions for the year
ahead.
As the first recruitment company to
produce a comprehensive overview GET IN TOUCH
of global salaries and recruitment If you would like to find out more
trends across the world, we are about salaries and recruitment
pleased to share the latest edition trends in your industry, call one of
with you. our specialist consultants today.
Contact details can be found at the
back of this book.
GLOBAL OVERVIEW second half due to uncertainty caused moving specific aspects of production
Overall the global hiring market was by the US-China trade war, Brexit out of Mainland China to locations such
active in 2019 despite widespread and the difficulty of building a stable as Taiwan and South East Asia, which
economic and political uncertainty. government in Spain. impacted hiring.
Demand for specialist technology
skill sets as well as risk, regulatory Brexit continued to dominate the South East Asia experienced a
and compliance professionals led to headlines in the UK, impacting hiring predominantly buoyant hiring market
candidate shortages in many markets. in many sectors; however, there in 2019, particularly in the high-growth
were pockets of hiring activity across markets of Indonesia, the Philippines,
Across Europe, we saw demand for technology, fintech, property and Thailand and Vietnam. Demand for
talent outstripping supply as businesses professional services. ‘glocal’ talent – professionals with a
continued to hire. In France, the strong understanding of both global
recruitment market performed well in In the Middle East, recruitment business practices and local cultural
2019 despite employers pausing hiring activity was high for most of 2019. mindsets – continued as more
activity during times of difficulty such as Nationalisation remains a key priority in businesses internationalised.
the yellow vests (gilets jaunes) protests. the UAE and Saudi Arabia, leading to
local talent shortages, wage inflation In Japan, acute talent shortages
Belgium experienced strong economic and nationals moving roles more continued due to the nation’s declining
growth in 2019, which led to an frequently. We saw similar trends across and ageing population as well as high
active hiring market and widespread Africa as companies sought to adhere demand for bilingual professionals with
talent shortages. Across the border to government nationalisation policies. international expertise. Companies
in Germany, hiring was buoyant as specialising in cloud computing, AI,
“
traditional Mittelstand companies Throughout Greater China, the local
focused on digitalisation and foreign market outlook became increasingly
companies grew their presence. uncertain in the latter half of 2019, As top talent prioritise
Similarly, in the Netherlands, a strong with the US-China trade war weighing keeping their skills up
economy and an exceptionally low heavily on sentiment. Candidates to date, we recommend
unemployment rate led to candidate became harder to source as employers offer clear
shortages across all disciplines. professionals proved reluctant to learning and development
”
change roles in uncertain market opportunities to attract
In Spain, hiring activity was high in the conditions. We also saw manufacturers in-demand professionals.
first half of 2019 but reduced in the taking action to avoid US tariffs by
10 Robert Walters Salary Survey 2020
future mobility and smart factories these skill sets within the banking Advice to employers
increased hiring in 2019 in preparation and financial services sector as In order to secure top talent with
for the rollout of 5G in 2020. businesses sought to adhere to new specialist skill sets we recommend
regulations and guidelines set by their employers run swift and efficient
In Australia and New Zealand, the central banks. Japan continued to recruitment processes, ensuring offers
economic environment looks set to strengthen its financial regulations are made in a timely manner. As in-
prevent any widespread jobs and salary and companies faced greater scrutiny demand professionals consider moving
growth in the near to mid-future. The over their handling of personal data, roles they will focus on more than the
exceptions will be in sectors where leading to high demand for audit, risk salary on offer – they are keenly aware
demand outstrips supply – most and compliance professionals. In the of the need to keep their specialist
notably in technology, financial services Netherlands, salaries for compliance, skills up to date, so we recommend
and infrastructure. regulatory reporting and risk businesses offer clear learning and
management specialists are expected development opportunities to attract
KEY TRENDS to rise in 2020 due to extreme talent the best talent on the market.
Acute tech talent shortages shortages.
“
Across most markets the demand for
technology professionals with specialist
skill sets will continue to outstrip IN 2020 WE EXPECT
supply in 2020. Digital transformations TO SEE EMPLOYERS
are continuing apace across many VYING FOR TALENT
industries in China, Hong Kong, WITH EXPERTISE IN AI,
Australia and New Zealand, so in 2020
BIG DATA, UX,
we expect to see employers vying
DEVELOPMENT AND
for professionals with expertise in AI,
big data, UX, development and cyber CYBER SECURITY.
security.
TAIWAN
Taiwan started 2019 with better-than-
expected economic growth, resulting
in buoyant hiring levels across several
industries, including technology, FMCG
and healthcare.
17
JAPAN & SOUTH KOREA
JAPAN mobility (connected cars and
Despite global economic and autonomous driving), smart factories Our presence in Japan & South
geopolitical uncertainty, demand for and medtech increased hiring in 2019 in Korea:
talent far outstripped supply in 2019 preparation for the rollout of 5G in 2020.
with a job openings-to-applicants ratio In addition, the digital sector has seen • Osaka
of 1.6 to 1. Japan’s labour shortages strong growth in smartphone payment • Seoul
continued unabated due to its declining services, with many new offerings • Tokyo
and ageing population, as well as launching in quick succession. As a
increased demand for talent with result, talented individuals have flocked
English-language skills and international to the industry, including candidates with
expertise. Both foreign-affiliated firms financial backgrounds, app developers, in central nervous system disorders, and
and Japanese companies operating security experts and other professionals oncology and regenerative medicine.
internationally are driving this demand able to draw from a diverse range of Following Japan’s interest in the 100-
for bilingual talent with international experience and skills. year lifespan concept, which focuses on
or global business exposure. Other positive longevity, hiring has increased at
businesses operating locally, such as The medical industry continues to hire manufacturers producing ingredients for
transport networks, retailers, hotels and in order to keep pace with Japan’s dietary supplements and organic food
service and entertainment companies, ageing population, with life sciences products.
are beginning to follow suit. specialists in particularly high demand.
Medical device firms and pharmaceutical In 2019, Japan continued to strengthen
Companies specialising in cloud companies are searching for its financial regulations following
computing, artificial intelligence (AI), professionals specialising several high-profile incidents involving
18 Robert Walters Salary Survey 2020
cryptocurrencies and smartphone high-growth field remaining strong. transition to smart factories is taking
payment fraud. Similarly, companies In addition, the rapid growth of the place as part of the Fourth Industrial
are under increased scrutiny regarding biotechnology industry has expanded Revolution. Whereas manufacturers of
their collection and usage of personal the market for analytical devices and internal-combustion engine vehicles
data, which requires compliance with diagnostics, leading to increased hiring experienced a decline against a
the Personal Information Protection Law. in these areas. backdrop of poor business performance
Both these things have led to increased in South Korea, the autonomous
demand for cyber security, audit, risk and electric car industries continued
and compliance professionals. Both foreign-affiliated to boom. With that, the demand for
firms and Japanese bilingual data scientists, deep learning
In 2020, legislation designed to ensure companies operating engineers and autonomous system
equal pay for equal work will come internationally are driving platform specialists in the manufacturing
into force. This will give those in part- demand for bilingual field will continue in 2020.
time and temporary work more stable talent with overseas
employment conditions, an uplift in experience. Turning to new and renewable
wages and an increase in opportunities energy, the Korean government has
to receive full-time employment. On announced the ‘Renewable Energy
the employer side, we expect to see Competition for technology specialists 3020 Implementation Plan’, with the
companies utilising contractors even continued to intensify with the goal of producing 20% of the country’s
more as they seek to secure specialised development of new business models energy from renewable sources by
talent at short notice in order to launch converging IT and healthcare, as well 2030. With the accelerated introduction
new projects or move into new markets. as across-the-board digitalisation of of infrastructure for solar, wind and
many industries including retail, logistics, hydroelectric power generation, the
SOUTH KOREA manufacturing and finance. Demand for demand for top talent in these areas is
With the implementation of the new technology skills remains strong growing steadily.
52-hour workweek, another rise in the in the manufacturing sector, where a
minimum wage and prolonged
US-China trade tensions, foreign direct
investment (FDI) in Korea declined
in the first half of 2019 compared to
2018. Despite this, FDI in the first half
of 2019 actually surpassed the 10-year
average, indicating that general upward
movement continues.
21
EUROPE
TORONTO
Canada witnessed a buoyant
recruitment market in 2019 as the 27
LATIN AMERICA
In this section we delve deeper into the hiring and salary trends
we expect to see across our local markets in 2020.
Mainland China
The US-China trade war weighed on the world’s second largest economy
in 2019 and affected the hiring volumes in some industries.
2019 INSIGHT
The biggest impact on the recruitment landscape was seen in manufacturing.
The slide in demand and the relocation of some labour-intensive manufacturing
production abroad caused a significant decline in hiring. Manufacturing companies
also cut down functional hiring, such as finance, HR and supply chain, to reduce
costs. Despite these headwinds, manufacturers made the next leap to upgrade
to high-tech and higher value products, leading to a demand for talent with skills
and experience in research and development (R&D), innovation and technology.
On the other hand, sectors related to domestic consumption and services, such as
healthcare, food and beverages, and education, were comparatively less affected.
For healthcare, the investment from local players was particularly strong, from
pharmaceuticals to medical devices and healthcare services. However, there was scarce
supply of talent, in particular those with PhDs and international working experience.
The economic slowdown and the US-China trade war created uncertainty and
candidates were less willing to move roles as swiftly as they had in previous years. At
the same time, hiring managers set the bar much higher and were selective in hiring
new roles, prolonging the interview process in order to find the ideal candidates.
While salaries remained
95%
OF PROFESSIONALS ARE OPEN
stable in 2019, companies
were willing to increase
remuneration for specialists
with niche skills in order to
TO JOB APPROACH WHEN NOT attract them.
ACTIVELY LOOKING
31 31%
Sense of autonomy
2019 INSIGHT
Digitalisation continued to accelerate in Vietnam with companies starting
to leverage tech and data to drive business. Shifts in consumer behaviour
continued to fuel mobile usage, and e-commerce and consumer-facing
businesses were constantly refining their online and mobile strategies to remain
competitive. This drove the need for talented developers and UI/UX designers.
Outside of technology and digital, manufacturing also saw strong growth. This
was in part due to global events such as the US–China trade war, as well as
greater external confidence in Vietnam. This growth, in turn, spurred demand for
professionals across the entire value chain, from planning and procurement, to
production, export, and sales and marketing. In particular, senior-level professionals
with a manufacturing background and the commercial skill sets to help businesses
create forward-thinking strategies were in high demand but short supply.
15-25%
SALARY RISES EXPECTED FOR
digital roles, it may also
be worthwhile considering
tapping into talent pools
outside the country.
JOB MOVERS IN 2020
72 72%
Of professionals expect
bonuses of 15%+ of their
yearly salaries
A good working culture and
environment is the top driver of
job satisfaction
25% say career progression
is their primary motivation
in changing jobs
*All statistics are drawn from Robert Walters industry research done in 2019.
Vietnam 229
A
ccounting & Finance
KEY FINDINGS
27%
Of accounting & finance professionals stay less
Competitive Good working Interesting
than two years in a role
remuneration culture & day-to-day
& benefits environment work
Finance business
partnering
Commercial
finance
Corporate
finance
6
% 63 31
6%
Expect a
0-6% annual salary
increment
63%
Expect a
7-15% annual salary
increment
31%
Expect a
15%+ annual salary
increment
Career
progression
31%
Better compensation
On average, & benefits 20%
candidates moving
jobs expect salary Opportunity to work
16%
increments of internationally
Finance
Vietnam 231
E ngineering & Manufacturing
KEY FINDINGS
83%
Of professionals are optimistic or very optimistic
Good working Good Competitive
about job opportunities in the sector
culture & work-life remuneration
environment balance & benefits
Lean
manufacturing
Quality
manager
Production
manager
16 52 32
16%
Expect a
0-6% annual salary
increment
52%
Expect a
7-15% annual salary
increment
32%
Expect a
15%+ annual salary
increment
Better company
culture
33%
Career
On average, progression 17%
candidates moving
jobs expect salary A change in roles
17%
increments of & responsibilities
Vietnam 233
Human Resources
KEY FINDINGS
30%
Of HR professionals stay less than two years in
Manufacturing Technology Retail
a role
Career
progression
28%
Better compensation
On average, & benefits 26%
candidates moving
jobs expect salary Better company
14%
increments of culture
Business Support
Vietnam 235
Legal
KEY FINDINGS
97%
Of legal professionals are optimistic about job
Competitive Good working Good
opportunities in the sector
remuneration culture & work-life
& benefits environment balance
Retail &
consumer goods
Real estate
Healthcare
Fintech
56 4456%
Expect a
7-15% annual salary
increment
44%
Expect a
15%+ annual salary
increment
Better compensation
& benefits
23%
Improved work-life
On average, balance 23%
candidates moving
jobs expect salary Opportunity to work
19%
increments of internationally
20-30% Career
progression
13%
Legal
VIETNAM
In-house
Commerce Industries
Vietnam 237
S ales & Marketing
KEY FINDINGS
21%
Of sales & marketing professionals stay less than
Good working Competitive Good
two years in a role
culture & remuneration work-life
environment & benefits balance
Career
progression
30%
Better compensation
On average, & benefits 26%
candidates moving
jobs expect salary Better company
10%
increments of culture
Sales
Marketing
Digital Marketing
Technology Startup/e-Commerce
Vietnam 239
S ales & Marketing
VIETNAM
HEALTHCARE
ROLE PERMANENT SALARY PER ANNUM USD ($)
2019 2020
Management
Sales
Marketing
Technical Healthcare
INDUSTRIAL
ROLE PERMANENT SALARY PER ANNUM USD ($)
2019 2020
Management
Sales
Vietnam 241
S UPPLY CHAIN, PROCUREMENT & LOGISTICS
KEY FINDINGS
98%
Of supply chain, procurement & logistics professionals
are optimistic about job opportunities in the sector
Good working Good Achieving
culture & work-life positions of
environment balance responsibility
Streamline recruitment
process
Hire based on
potential
Offer growth
opportunities
8
% 58 34
8%
Expect a
0-6% annual salary
increment
58%
Expect a
7-15% annual salary
increment
34%
Expect a
15%+ annual salary
increment
Career
progression
24%
Better company
On average, culture 20%
candidates moving
jobs expect salary Better compensation
18%
increments of & benefits
Vietnam 243
T ECH & TRANSFORMATION
KEY FINDINGS
29%
Of tech & transformation professionals stay less
Good working Interesting Good
than two years in a role
culture & day-to-day work-life
environment work balance
Career
progression
27%
Better compensation
On average, & benefits 21%
candidates moving
jobs expect salary Opportunity to work
20%
increments of internationally
Infrastructure
Business Solutions
Vietnam 245
T ECH & TRANSFORMATION
VIETNAM
Management
Emerging Technologies
Business Support
t: +32 (0) 2 613 08 88
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PROFESSIONAL RECRUITMENT DISCIPLINES
GROUP. SPECIALIST PROFESSIONAL
Over the last 34 years the business • Banking & Finance RECRUITMENT
has grown and so has our ambition. • Business Support Permanent, contract and interim
We now operate across 31 countries • Commerce recruitment across the core disciplines
and employ over 4,200 people. It’s a • Engineering & Construction of: banking & finance; business
powerful success story built on the • Human Resources support; commerce; engineering &
strength of our people. Organisations • Legal construction; human resources; legal;
rely on us to find high-quality • Procurement & Supply Chain procurement & supply chain; sales &
professionals for a range of specialist • Sales & Marketing marketing; and technology.
roles. Professionals who are looking • Technology
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trust us to find them their ideal job. Resource Solutions is a market leader
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MISSION & VALUES Solutions designs and deploys tailored
We want to be the world’s leading recruitment outsourcing solutions for
specialist recruitment group, the first clients across the globe.
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AUSTRALIA
BELGIUM
BRAZIL
CANADA
CHILE
CHINA
CZECH REPUBLIC
FRANCE
GERMANY
HONG KONG
INDIA
INDONESIA
IRELAND
JAPAN
LUXEMBOURG
MALAYSIA
MEXICO
NETHERLANDS
NEW ZEALAND
PHILIPPINES
PORTUGAL
SINGAPORE
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWITZERLAND
TAIWAN
THAILAND
UAE
UK
USA
VIETNAM
www.robertwalters.com