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SALARY SURVEY 2020

GREATER CHINA & SOUTH EAST ASIA



WE ARE POWERING
PEOPLE AND
ORGANISATIONS TO


FULFIL THEIR UNIQUE
POTENTIAL.
WELCOME TO ROBERT WALTERS
SPECIALIST PROFESSIONAL RECRUITMENT

Since opening our doors over 30 years ago, people have been at the heart of
everything we do, from the jobseeker to the hiring manager and those who bring
them together. As a market-leading global recruitment group, we see our role
as that of a trusted advisor – helping our candidates and clients to build fulfilling
careers and grow effective teams both now and into the future.

As we continue to grow internationally, we remain committed to our founding


principles: a strong team-based culture that puts clients and candidates first, a
passion for quality in all that we do, a commitment to treating people with integrity,
and an innovative spirit that propels us to constantly improve.

These values lead us to prioritise building long-term relationships – we advise


and consult but never force people into making decisions that aren’t right for their
business or career goals. We believe that our consultative approach sets us apart
from the competition and continues to cement our reputation as a recruiter of
choice, trusted by the world’s leading organisations and professionals.

In addition, we are experts in the disciplines we recruit for, enabling us to provide


our clients and candidates with quality insights into hiring and salary trends. Our
regional Salary Surveys are designed to help you make informed hiring decisions
ROBERT WALTERS, and salary negotiations. If you would like to discuss these topics further, please
don’t hesitate to contact your local Robert Walters office listed in the back of this
CHIEF EXECUTIVE OFFICER
book.

Robert Walters
CEO
Robert Walters Group

69%
OF OUR BUSINESS
IS FOCUSED ON
PERMANENT
RECRUITMENT, 31%
ON CONTRACT
GLOBAL REACH,
LOCAL EXPERTISE
Countries we operate in

31
WE RECRUIT
AUSTRALIA
BELGIUM
BRAZIL
CANADA
CHILE
CHINA
CZECH REPUBLIC
INDONESIA
IRELAND
JAPAN
LUXEMBOURG
MALAYSIA
MEXICO
NETHERLANDS
SOUTH AFRICA
SOUTH KOREA
SPAIN
SWITZERLAND
TAIWAN
THAILAND
UAE
ACROSS 31 FRANCE NEW ZEALAND UK
COUNTRIES GERMANY
HONG KONG
PHILIPPINES
PORTUGAL
USA
VIETNAM
GLOBALLY INDIA SINGAPORE
DOWNLOAD OUR SALARY SURVEY BOOKS
To discover hiring and salary trends across the world, read our Global Trends on page 10 or download our books covering:

• Australia & New Zealand • Belgium & Luxembourg • Netherlands • United Kingdom
• Greater China & South East Asia • France • Portugal • Middle East & Africa
• Japan • Germany • Spain • Canada
• South Korea • Ireland • Switzerland • Latin America

Download your copy today by visiting www.robertwalters.com/salary-survey


OUR SERVICE

In an increasingly complex global recruitment market, the WHAT MAKES US DIFFERENT?


Robert Walters Group builds great teams for our clients by Bespoke, consultative service
offering an end-to-end recruitment service, on a local, regional
or global basis.
1. Commitment to quality
OUR CORE DISCIPLINES INCLUDE: We focus on building long-term, high-quality relationships
• Banking & Finance with clients and candidates. We consult and advise, helping
• Business Support our candidates make the right career move. This builds trust
and loyalty and ensures we continually have the industry’s
• Commerce top talent for our clients.
• Engineering & Construction
• Human Resources 2. Specialists
• Legal We hire from industry to ensure our consultants are
• Procurement & Supply Chain specialists in the disciplines they recruit for. They also
• Sales & Marketing bring with them strong personal relationships and industry
networks, enabling them to find hard to reach talent with
• Technology
niche skill sets.
“ Robert Walters is our
preferred recruitment
partner. They are able
to identify talent that we
would not have been able
“ Working with Robert
Walters has been really
seamless and rich, thanks
to the insights that the
consultants bring in. I’ve

Robert Walters has open,
honest and experienced
consultants. They offer a
broad knowledge of the
market and have access
to find or engage with enjoyed my experience to an extensive network of
ourselves. working with Robert experienced candidates.
Walters over the last 10 I’d recommend using
Razmig Hovaghimian, years. Robert Walters to any


Founder & CEO, prospective organisation.
Hoodline, USA Atul Gaur, HR Director,


L’Oréal, Singapore and Shaq Mohajerani, Head


Malaysia of Development, Hanwha
Energy, Australia

3. No individual commission 5. Innovation culture


We operate a team-based profit-share system which, we We were the first recruiter to launch a recruitment process
believe, sets us apart from the vast majority of our outsourcing business and we continue to lead the way with
competitors as it ensures the interests of both the client and an in-house innovation team which tests and trials the latest
candidate remain our number one priority. There is also no recruitment technologies.
ownership of candidates, ensuring clients always see the
best talent we have available.
6. Long-term business focus
Our strategy is one of organic growth through international
4. Our people and culture expansion and discipline diversification. We invest in markets for
We promote long-term, international careers, which helps us to the long term and maintain our presence, even in tough times.
retain our top people, providing continuity for our clients. We’re
proud to say our senior management team is home-grown with
7. End-to-end recruitment service
an average tenure of 22 years.
We offer clients a true end-to-end recruitment service, from
permanent, contract and interim recruitment through to
recruitment process outsourcing.
CONTENTS

INTRODUCTION INDONESIA SINGAPORE


Global Trends................................... 10 OVERVIEW..................................... 102 OVERVIEW..................................... 160
Regional Trends................................ 12 Tech & Transformation.................... 104 Tech & Transformation.................... 162
Accounting & Finance.................... 106 Accounting & Finance.................... 166
REGIONAL OVERVIEWS Banking & Financial Services......... 108 Banking & Financial Services......... 168
Australia & New Zealand.................. 14 Human Resources.......................... 112 Human Resources.......................... 174
Greater China................................... 16 Legal............................................... 114 Legal............................................... 177
Japan & South Korea....................... 18 Sales & Marketing.......................... 116 Sales & Marketing.......................... 179
South East Asia................................ 20 Supply Chain, Procurement Supply Chain, Procurement
Europe.............................................. 22 & Manufacturing............................. 118 & Logistics...................................... 184
Middle East & Africa......................... 24
US & Canada.................................... 26 MALAYSIA TAIWAN
Latin America................................... 28 OVERVIEW..................................... 120 OVERVIEW..................................... 186
Accounting & Finance.................... 122 Tech & Transformation.................... 188
MAINLAND CHINA Banking & Financial Services......... 125 Accounting & Finance.................... 190
OVERVIEW....................................... 32 Engineering..................................... 129 Banking & Financial Services......... 192
Tech & Transformation...................... 34 Human Resources.......................... 132 Healthcare...................................... 194
Accounting & Finance...................... 39 Legal & Corporate Secretarial........ 134 Human Resources.......................... 196
Healthcare........................................ 44 Sales & Marketing.......................... 136 Sales & Marketing.......................... 198
Human Resources............................ 48 Supply Chain, Procurement Supply Chain, Procurement
Operations & Engineering................. 53 & Logistics...................................... 139 & Logistics...................................... 200
Sales & Marketing............................ 61 Tech & Transformation.................... 141
Supply Chain & Procurement........... 68
PHILIPPINES
HONG KONG OVERVIEW..................................... 146
OVERVIEW....................................... 72 Tech & Transformation.................... 148
Financial Services............................. 74 Accounting & Finance.................... 150
Tech & Transformation...................... 81 Banking & Financial Services......... 152
Human Resources............................ 86 Human Resources.......................... 154
Accounting & Finance...................... 88 Sales & Marketing.......................... 156
Legal & Compliance......................... 90 Supply Chain, Procurement
Sales & Marketing............................ 93 & Logistics...................................... 158
Secretarial & Business Support........ 98
Supply Chain, Procurement
& Logistics...................................... 100
THAILAND
OVERVIEW..................................... 202
Accounting & Finance.................... 204
Banking & Financial Services......... 207
Engineering & Manufacturing......... 210
Human Resources.......................... 213
Legal............................................... 216
Sales & Marketing.......................... 218
Supply Chain & Procurement......... 222
Tech & Transformation.................... 225

VIETNAM
OVERVIEW..................................... 228
Accounting & Finance.................... 230
Engineering & Manufacturing......... 232
Human Resources.......................... 234
DOWNLOAD OUR
Legal............................................... 236
Sales & Marketing.......................... 238
SALARY SURVEYS
Supply Chain, Procurement
& Logistics...................................... 242
Tech & Transformation.................... 244 DOWNLOAD OUR SALARY SURVEY BOOKS
Drawing on our local knowledge and expertise across six continents we’ve
produced a series of books covering:
• Australia & New Zealand • Netherlands
• Greater China & South East Asia • Portugal
• Japan • Spain
• South Korea • Switzerland
• Belgium & Luxembourg • United Kingdom
• France • Middle East & Africa
• Germany • Canada
• Ireland • Latin America
Download your copy today by visiting
www.robertwalters.com/salary-survey
WELCOME TO THE 21ST
EDITION OF THE GLOBAL
SALARY SURVEY PROVIDING
CREDIBLE INSIGHT INTO
HIRING AND SALARY TRENDS
WORLDWIDE.
8  Robert Walters Salary Survey 2020
Our Salary Survey is based on
ABOUT THE the analysis of permanent, interim
SALARY SURVEY and contract placements made
across each of our geographies and
Welcome to the 21st edition of the recruitment disciplines during 2019,
annual Robert Walters Salary Survey. and our predictions for the year
ahead.
As the first recruitment company to
produce a comprehensive overview GET IN TOUCH
of global salaries and recruitment If you would like to find out more
trends across the world, we are about salaries and recruitment
pleased to share the latest edition trends in your industry, call one of
with you. our specialist consultants today.
Contact details can be found at the
back of this book.

ABOUT THE SALARY SURVEY   9


GLOBAL TRENDS

GLOBAL OVERVIEW second half due to uncertainty caused moving specific aspects of production
Overall the global hiring market was by the US-China trade war, Brexit out of Mainland China to locations such
active in 2019 despite widespread and the difficulty of building a stable as Taiwan and South East Asia, which
economic and political uncertainty. government in Spain. impacted hiring.
Demand for specialist technology
skill sets as well as risk, regulatory Brexit continued to dominate the South East Asia experienced a
and compliance professionals led to headlines in the UK, impacting hiring predominantly buoyant hiring market
candidate shortages in many markets. in many sectors; however, there in 2019, particularly in the high-growth
were pockets of hiring activity across markets of Indonesia, the Philippines,
Across Europe, we saw demand for technology, fintech, property and Thailand and Vietnam. Demand for
talent outstripping supply as businesses professional services. ‘glocal’ talent – professionals with a
continued to hire. In France, the strong understanding of both global
recruitment market performed well in In the Middle East, recruitment business practices and local cultural
2019 despite employers pausing hiring activity was high for most of 2019. mindsets – continued as more
activity during times of difficulty such as Nationalisation remains a key priority in businesses internationalised.
the yellow vests (gilets jaunes) protests. the UAE and Saudi Arabia, leading to
local talent shortages, wage inflation In Japan, acute talent shortages
Belgium experienced strong economic and nationals moving roles more continued due to the nation’s declining
growth in 2019, which led to an frequently. We saw similar trends across and ageing population as well as high
active hiring market and widespread Africa as companies sought to adhere demand for bilingual professionals with
talent shortages. Across the border to government nationalisation policies. international expertise. Companies
in Germany, hiring was buoyant as specialising in cloud computing, AI,


traditional Mittelstand companies Throughout Greater China, the local
focused on digitalisation and foreign market outlook became increasingly
companies grew their presence. uncertain in the latter half of 2019, As top talent prioritise
Similarly, in the Netherlands, a strong with the US-China trade war weighing keeping their skills up
economy and an exceptionally low heavily on sentiment. Candidates to date, we recommend
unemployment rate led to candidate became harder to source as employers offer clear
shortages across all disciplines. professionals proved reluctant to learning and development


change roles in uncertain market opportunities to attract
In Spain, hiring activity was high in the conditions. We also saw manufacturers in-demand professionals.
first half of 2019 but reduced in the taking action to avoid US tariffs by
10  Robert Walters Salary Survey 2020
future mobility and smart factories these skill sets within the banking Advice to employers
increased hiring in 2019 in preparation and financial services sector as In order to secure top talent with
for the rollout of 5G in 2020. businesses sought to adhere to new specialist skill sets we recommend
regulations and guidelines set by their employers run swift and efficient
In Australia and New Zealand, the central banks. Japan continued to recruitment processes, ensuring offers
economic environment looks set to strengthen its financial regulations are made in a timely manner. As in-
prevent any widespread jobs and salary and companies faced greater scrutiny demand professionals consider moving
growth in the near to mid-future. The over their handling of personal data, roles they will focus on more than the
exceptions will be in sectors where leading to high demand for audit, risk salary on offer – they are keenly aware
demand outstrips supply – most and compliance professionals. In the of the need to keep their specialist
notably in technology, financial services Netherlands, salaries for compliance, skills up to date, so we recommend
and infrastructure. regulatory reporting and risk businesses offer clear learning and
management specialists are expected development opportunities to attract
KEY TRENDS to rise in 2020 due to extreme talent the best talent on the market.
Acute tech talent shortages shortages.


Across most markets the demand for
technology professionals with specialist
skill sets will continue to outstrip IN 2020 WE EXPECT
supply in 2020. Digital transformations TO SEE EMPLOYERS
are continuing apace across many VYING FOR TALENT
industries in China, Hong Kong, WITH EXPERTISE IN AI,
Australia and New Zealand, so in 2020
BIG DATA, UX,
we expect to see employers vying
DEVELOPMENT AND
for professionals with expertise in AI,
big data, UX, development and cyber CYBER SECURITY.
security.

Digital experts, data scientists and


cyber security specialists will also be in
high demand across Brazil, Chile and
Mexico as companies migrate their
businesses online and deal with the
extra security challenges this presents.
In San Francisco, companies will
struggle to hire software and machine
learning engineering specialists due to a
shortage of qualified professionals.

Demand for risk and compliance


skill sets
As regulatory requirements evolve
alongside digitalisation, companies are
seeking professionals with expertise
in risk, compliance and audit. South
East Asia saw strong demand for
futuremobilityandsmartfactoriesincreasedhiringin2019inpreparationfortherolloutof5Gin2020.  11
REGIONAL TRENDS

With our presence spanning 31 countries across six continents our


specialist teams offer in-depth knowledge of the sectors they recruit for.
In this section our regional managing directors share their insights on
hiring and salary trends in 2019 and their predictions for the year ahead.

Our regional overviews include:

• Australia & New Zealand


• Greater China
• Japan & South Korea
• South East Asia
• Europe
• Middle East & Africa
• US & Canada
• Latin America
THE GROUP’S INTERNATIONAL NETWORK
OF OFFICES SPANS 31 COUNTRIES AND SIX
CONTINENTS ENABLING US TO MEET THE
DEMANDS OF CLIENTS AND CANDIDATES
WHOSE NEEDS EXTEND BEYOND LOCAL
MARKETS
AUSTRALIA & NEW ZEALAND

INTRODUCTION and cyber security. For professionals


The prevailing global and local with these more niche skill sets, we Our presence in Australia &
economic headwinds look set to anticipate further salary increases and New Zealand:
prevent any widespread jobs and salary premium rates for contractors.
growth in the near to mid future. That • Adelaide
said, in the Australia and New Zealand Concerns about widespread • Auckland
markets, 2020 offers some reasons for unemployment due to automation and • Brisbane
cautious optimism, as we anticipate artificial intelligence have, so far, proved • Chatswood
salary growth in selected sectors where unfounded. In 2020, we expect some
• Christchurch
there is high demand and limited supply transactional roles to become obsolete,
— most notably in technology, financial but new technology jobs will be created • Melbourne
services and infrastructure. in areas such as design, programming • Perth
and analysis. • Sydney
BRIGHT FUTURE FOR TECH • Wellington
SPECIALISTS REPAIR JOBS AT THE BANKS
Technology transformations are In the wake of Australia’s recent Royal
continuing unabated across every Commission, financial institutions remediation and compliance projects
industry in Australia and New Zealand. are under enormous pressure from across the banking, financial services
As a result, 2020 will see employers regulators, legislators, government, and insurance sectors — on both
vying for professionals with expertise in media and their customers. The result sides of the Tasman. Experienced
development, UX, data management is an unprecedented focus on risk, professionals who can deliver these
14  Robert Walters Salary Survey 2020
massive programs are relatively scarce, helping to ease the disconnect between too close to call, we can predict two
and so demand (and salaries) are likely skills that the next generation of talent possible knock-on effects. First, many
to remain high. are being taught and what businesses employers are likely to wait until after
need. the election before embarking upon
CAUTIOUS GROWTH IN any major hiring campaigns. Second,
INFRASTRUCTURE the jobs market in Wellington will be
Australia and New Zealand will remain In 2020, we anticipate salary dominated by contract and contingent
committed to long-term nation-building growth in selected sectors roles until after the election result is
programs throughout 2020. Investment of high demand and limited known.
in traditional infrastructure projects supply, most notably in
such as transport, health and education technology, financial services In Australia, 2020 will see local elections
will continue to stimulate demand for and infrastructure. in Queensland and the Australian
civil engineers and project managers, Capital Territory. Enterprise employers
as well as professionals in ancillary in these states may see elections as
sectors. And while the emerging an opportunity to gain an advantage
renewables sector is showing signs ADVICE FOR CANDIDATES over their competitors. Aggressive
of promise, and the creation of some 2020 will be a year of opportunity hiring campaigns in areas of skills
new jobs, uncertainty may linger until for professionals with skills in the shortages during election season could
the Australian Government articulates a aforementioned areas of high demand yield a windfall of talent, as many other
more comprehensive energy policy. and short supply. Approaches and employers may have scaled down their
offers from prospective employers are recruitment activity.
ADVICE FOR EMPLOYERS likely to be common, but our advice
Where skills shortages exist, hiring to these individuals is that not every Both the Australian and New Zealand
managers have much to do in 2020. job is equal. Do your research about governments are currently tightening
Money talks, of course, but high possible employers, know what your immigration restrictions. For many
salaries and premium rates may not market value is, and remember that in employers, this means that their best
be enough to entice specialists to a fast-moving jobs market this golden chance of hiring overseas talent in
join your organisation. Apart from moment may not last long. In 2020, we 2020 will be to work with a recruitment
flexible working, which remains a high recommend that in-demand specialists partner who can offer access to an
priority for many, professionals are seize the day. international talent network as well
acutely aware of the need to keep as expert, up-to-the-minute skilled
their specialist skills up-to-date, so POLITICAL LANDSCAPE IN 2020 migration advice and support.
employers who can offer cutting-edge While the outcome of New Zealand’s
projects and substantial personal 2020 general election currently appears
development opportunities will be those
who attract and retain the best talent.

‘Potential’ should be the watchword


for many employers in 2020. During
selection processes, employers should
remain open-minded when candidates
are a good cultural fit but short on
technical experience. A comprehensive
learning and development strategy can
help plug technical gaps, whilst also
  15
GREATER CHINA

GREATER CHINA MAINLAND CHINA


Our presence in Greater China:
The global economy and local market The impact of lingering economic trade
outlook became increasingly uncertain frictions and market uncertainties put
• Beijing
in the second half of 2019, with the pressure on the job market in 2019.
impact of the US-China trade war The slowdown in hiring was more • Shanghai
continuing to weigh on sentiment, apparent in the manufacturing sector • Suzhou
particularly in Hong Kong and Mainland where companies are trying to avoid • Southern China
China. tariffs by moving specific aspects of • Hong Kong
production out of Mainland China. • Taipei
Despite the risks, we saw demand for
candidates in key growth areas. The Organisations in the region took steps
technology industry was one of the to adapt by adding value to their capabilities, through initiatives such as
fastest-growing markets across Greater existing products and considering the development of Shenzhen as a hi-
China and, because of the innovative expansion into international markets tech model city. Technology will remain
and highly skilled nature of the industry, through free trade zones and the Belt a growth sector with employers looking
there was an ongoing shortage of and Road initiative. This drove demand to secure experienced professionals in
suitably qualified candidates. Employers for candidates with strong technical R&D, big data and artificial intelligence.
found talent harder to source, as skills, solid business development
professionals were reluctant to switch capabilities and international work In 2020, we expect both candidates
roles because of the uncertainty caused experience. Despite relatively slower and hiring managers to remain cautious
by changing market conditions. growth, the country continues to due to uncertain market conditions.
strengthen its digital transformation
16  Robert Walters Salary Survey 2020
While the total number of jobs may Towards the second half of the year, OUTLOOK FOR 2020
decline, demand is expected to export-oriented companies became Demand for specialists is likely
continue for highly skilled professionals. more conservative in their operations to continue in 2020, despite the
due to the US-China trade war. We uncertain economic situation.
HONG KONG saw manufacturers and electronics With skills shortages likely to be
With ongoing political and economic companies reshoring some production exacerbated, companies are expected
uncertainty, Hong Kong has faced a to place greater emphasis on retention
challenging period in 2019, from trade strategies. Moderate salary rises are
and tourism to consumer sentiment There is an atmosphere of anticipated across Greater China, and
and capital markets. Nevertheless, it cautiousness across the companies are advised to promote
retains its appeal to companies as a region and the outcome of clear career development and smart
global business and finance hub. the US-China trade war will workplace policies like flexible working,
play a determining role in which are increasingly valued by
In 2019, financial services firms took a the market and employment employees.
relatively cautious approach to hiring, conditions in 2020.
with the exception of virtual banking Candidates looking for a new role
and fintech. With the issue of eight should embrace digitalisation and
virtual banking licences, the demand lines from Mainland China to other innovation to ensure they remain
for specialists ranging from C-level regions in Asia, including Taiwan. The current and relevant in a changing
to managers has been on the rise in inflow of investment has driven demand job market. In-demand professions
all areas of finance, legal, technology for technology and software talent. and specialist roles will continue to
and risk and compliance, as well as At the same time, there is continuous command premiums and yield lucrative
operational and HR roles. This has been demand for engineering specialists new opportunities, but general salary
the backbone of financial services hiring within renewable energy industries. inflation will be subject to, and defined
over the last 12 months and we expect Compensation is expected to be by, the outcome of the variable
to see strong growth in this area in 2020. steady, with levels set on a case-by- macroeconomic conditions.
case basis, depending on individuals’
Organisations across a range of expertise and performance.
different industries will continue their
digital transformations, leading to
sustained demand for analytics, big
data, DevOps and digital specialists.
At the same time, we have seen a
noticeable shift towards contract hiring
as businesses looked to build an agile
workforce that can adapt to the fluid
economic conditions. We expect this
trend to continue in 2020.

TAIWAN
Taiwan started 2019 with better-than-
expected economic growth, resulting
in buoyant hiring levels across several
industries, including technology, FMCG
and healthcare.
  17
JAPAN & SOUTH KOREA
JAPAN mobility (connected cars and
Despite global economic and autonomous driving), smart factories Our presence in Japan & South
geopolitical uncertainty, demand for and medtech increased hiring in 2019 in Korea:
talent far outstripped supply in 2019 preparation for the rollout of 5G in 2020.
with a job openings-to-applicants ratio In addition, the digital sector has seen • Osaka
of 1.6 to 1. Japan’s labour shortages strong growth in smartphone payment • Seoul
continued unabated due to its declining services, with many new offerings • Tokyo
and ageing population, as well as launching in quick succession. As a
increased demand for talent with result, talented individuals have flocked
English-language skills and international to the industry, including candidates with
expertise. Both foreign-affiliated firms financial backgrounds, app developers, in central nervous system disorders, and
and Japanese companies operating security experts and other professionals oncology and regenerative medicine.
internationally are driving this demand able to draw from a diverse range of Following Japan’s interest in the 100-
for bilingual talent with international experience and skills. year lifespan concept, which focuses on
or global business exposure. Other positive longevity, hiring has increased at
businesses operating locally, such as The medical industry continues to hire manufacturers producing ingredients for
transport networks, retailers, hotels and in order to keep pace with Japan’s dietary supplements and organic food
service and entertainment companies, ageing population, with life sciences products.
are beginning to follow suit. specialists in particularly high demand.
Medical device firms and pharmaceutical In 2019, Japan continued to strengthen
Companies specialising in cloud companies are searching for its financial regulations following
computing, artificial intelligence (AI), professionals specialising several high-profile incidents involving
18  Robert Walters Salary Survey 2020
cryptocurrencies and smartphone high-growth field remaining strong. transition to smart factories is taking
payment fraud. Similarly, companies In addition, the rapid growth of the place as part of the Fourth Industrial
are under increased scrutiny regarding biotechnology industry has expanded Revolution. Whereas manufacturers of
their collection and usage of personal the market for analytical devices and internal-combustion engine vehicles
data, which requires compliance with diagnostics, leading to increased hiring experienced a decline against a
the Personal Information Protection Law. in these areas. backdrop of poor business performance
Both these things have led to increased in South Korea, the autonomous
demand for cyber security, audit, risk and electric car industries continued
and compliance professionals. Both foreign-affiliated to boom. With that, the demand for
firms and Japanese bilingual data scientists, deep learning
In 2020, legislation designed to ensure companies operating engineers and autonomous system
equal pay for equal work will come internationally are driving platform specialists in the manufacturing
into force. This will give those in part- demand for bilingual field will continue in 2020.
time and temporary work more stable talent with overseas
employment conditions, an uplift in experience. Turning to new and renewable
wages and an increase in opportunities energy, the Korean government has
to receive full-time employment. On announced the ‘Renewable Energy
the employer side, we expect to see Competition for technology specialists 3020 Implementation Plan’, with the
companies utilising contractors even continued to intensify with the goal of producing 20% of the country’s
more as they seek to secure specialised development of new business models energy from renewable sources by
talent at short notice in order to launch converging IT and healthcare, as well 2030. With the accelerated introduction
new projects or move into new markets. as across-the-board digitalisation of of infrastructure for solar, wind and
many industries including retail, logistics, hydroelectric power generation, the
SOUTH KOREA manufacturing and finance. Demand for demand for top talent in these areas is
With the implementation of the new technology skills remains strong growing steadily.
52-hour workweek, another rise in the in the manufacturing sector, where a
minimum wage and prolonged
US-China trade tensions, foreign direct
investment (FDI) in Korea declined
in the first half of 2019 compared to
2018. Despite this, FDI in the first half
of 2019 actually surpassed the 10-year
average, indicating that general upward
movement continues.

In 2019, the Korean government


invested heavily in the biotechnology
sector, along with future mobility
(autonomous and electric vehicles) and
renewable energy, to lead the country’s
economic growth into the future. As
a result, the biotechnology industry
drew exceptional attention from foreign
investors in 2019, with demand for
highly skilled talent in this potentially
  19
SOUTH EAST ASIA

A SOLID GROWTH KEY HIRING TRENDS


TRAJECTORY Hybrid skill sets sought after Our presence in South East Asia:
In 2019, hiring activity in South East As companies continue their
Asia was predominantly buoyant, digitalisation journeys, hiring managers • Indonesia
particularly in the high-growth markets are looking for experienced technology • Malaysia
of Indonesia, the Philippines, Thailand professionals with hybrid skill sets. • Philippines
and Vietnam. Elections in the first half Specifically, they are seeking mid- • Singapore
of the year saw businesses take a more level and senior managers who can • Thailand
conservative approach to hiring, but help their teams navigate change and
• Vietnam
activity recovered in the latter half of ensure the successful adoption of new
2019. In Malaysia and Singapore, hiring technologies.
showed steady signs of growth, with Across the board, there is strong
robust activity in technology. Outside of the technology function, demand for professionals who are
employers are seeking professionals able to apply their technical expertise
Across the region, technology and with the ability to leverage new to a broader commercial context that
transformation remains a major focus technology within their work to drive positions the organisation for growth.
for businesses, which is in turn shaping the business forward. For example, ‘Glocal’ talent, or professionals who
hiring trends. HR professionals who are well-versed have a good understanding of both
in workforce analytics and finance global and local cultures and mindsets,
professionals with expertise in business are also in demand as businesses
intelligence are increasingly in demand. continue to internationalise.
20  Robert Walters Salary Survey 2020
Risk and compliance professionals HIRING TOP TALENT a commitment to learning and
in demand Broadly speaking, demand outstrips development, while also demonstrating
Regulatory requirements and the supply of well-rounded talent who how the role contributes to the wider
guidelines across the region have demonstrate strong expertise in their organisation.
evolved alongside digitalisation. This own field, the ability to leverage new
has resulted in strong demand for technologies to drive efficiencies in their To meet the need for ‘glocal’ talent,
risk and compliance professionals as own work and a commercial mindset. we encourage employers to search
businesses within the banking and As such, forward-thinking employers internationally, thereby tapping into
financial services sector seek to align are starting to emphasise potential the pool of local professionals based
themselves with new regulations and and transferrable skill sets over market overseas. Organisations in the region
guidelines set by their central banks. have found high-quality local talent
with niche skill sets and international
As digital banking, fintech and online Across functions, employers expertise via our ‘Return Home’
payment solutions continue to grow, so are seeking professionals campaigns – Pulang Kampung
does the demand for risk, compliance with the ability to apply their (Indonesia), Balik Bayan (Philippines),
and legal talent with specialist technical expertise to a Balik Kampung (Singapore) and Come
knowledge in technology. broader commercial context. Home Phở Good (Vietnam).

Manufacturing growth drives hiring LOOKING AHEAD


activity Global events like the US-China
The manufacturing industries in sector experience. For instance, trade war may negatively influence
Thailand and Vietnam saw healthy businesses in fast-moving consumer hiring activity in specific industries
growth in 2019, driven by a multitude goods (FMCG) are starting to hire and markets, but overall, we expect
of factors, including the Eastern technology talent from other industries healthy levels of hiring across the
Economic Corridor project in Thailand, such as financial services or retail. region. Digitalisation will continue to
the establishment of free trade build momentum and be a major driver
agreements in Vietnam and growing The talented, modern jobseeker of hiring trends in the coming year,
external confidence in these markets. is looking for fresh challenges and and there will be growing demand for
The US-China trade war also played a the opportunity to deliver value to well-rounded, ‘glocal’ professionals,
part as manufacturers and electronics a business through their role. To particularly for both mid-level and senior
companies moved some production secure and retain top professionals, positions.
lines from Mainland China to South hiring managers will need to show
East Asia to avoid tariffs.

This has spurred demand for


professionals within the industry
across key functions, such as
human resources, accounting &
finance, engineering, supply chain &
procurement and logistics.

  21
EUROPE

2019 rate was at an all-time low, resulting


Despite much publicised economic in increased scarcity of candidates Our presence in Europe:
and political uncertainty across Europe, across all disciplines, especially at • Belgium
businesses continued to recruit in 2019. the junior and mid levels. In a market • France
where candidates were calling the
• Germany
In France, businesses adopted a “stop- shots, employers were forced to act
and-go” approach to hiring. Concerns fast to secure the best candidates. • Ireland
about the economy and the yellow vests To overcome candidate shortages • Luxembourg
(gilets jaunes) protests meant companies companies hired more expats, from • Netherlands
were quick to stop recruitment activity countries both within and outside the • Portugal
in times of distress. However, in general EU, such as Turkey and South Africa. • Spain
the recruitment market performed well
• Switzerland
in 2019 as companies had to make up Belgium continued to benefit from strong
for talent shortages in all sectors. Real economic growth in 2019, which led to a • United Kingdom
estate and construction were particularly busy hiring market. However, businesses
busy as Paris geared up for the 2024 were still constrained by widespread
Olympic Games and worked on candidate shortages. This resulted in While the UK was defined by a year of
delivering the Greater Paris project. companies hiring permanent staff more political and economic instability due to
quickly than in previous years whilst Brexit, the hiring market performed better
The Dutch economy was in great increasing interim recruitment in the fields than anticipated. There were pockets of
shape in 2019. The unemployment of finance and project management. hiring activity within sectors that received
22  Robert Walters Salary Survey 2020
notable VC funding such as technology Recruitment has become less cyclical Whatever the outcome of Brexit in the
and fintech. Other areas of positive than it once was as business leaders UK, we will still see plenty of hiring
recruitment in 2019 were property, have realised the value of being quick activity amongst emerging industries,
professional services and specific areas to adapt to market conditions, whilst disruptors and SMEs. It’s businesses in
within banking such as hedge funds. remaining right-sized in order to take these categories that will drive the hiring
advantage of future growth. agenda by recruiting agile, tech-proficient
In 2019 there was a lot of negative press and commercially savvy professionals
in Germany concerning the economic In Belgium, we expect businesses will who have their finger on the pulse of
environment, political uncertainty and continue to expand in 2020. As a result, developing markets. Salary increases
difficulties within the automotive industry. we will see an increase in demand for will be most lucrative at the mid to senior
However, these stories did not lead to support professionals in HR, marketing, level as companies try to attract more
a slowdown in hiring. The professional administration and supply chain. Like risk-averse talent who are conscious
skills shortage across finance, legal, previous years, support staff with strong about job moves during a time of
technology and digital marketing showed language capabilities in Dutch, French uncertainty.
no sign of abating and the market and English will be highly desirable.
remained busy as traditional Mittelstand In the Netherlands, the scarcity of
companies focused on digitalisation The French hiring market is expected candidates is expected to continue
and international businesses grew their to remain relatively strong. For the first in 2020 at all levels of seniority and
footprints in Germany. time in years the unemployment rate across all disciplines. After two years
has fallen, causing further candidate of substantial growth, salaries are
Hiring activity in Spain was very high shortages. As a result, companies will expected to stabilise in 2020. However,
in the first half of the year as the place greater emphasis on staff retention pay for specialists in compliance,
strength of the economy facilitated and succession planning. regulatory reporting, risk management
growth. Businesses in the technology, and technology will continue to grow, as
automation, renewable energy, In Spain, the technology sector will these specialists are extremely scarce.
construction, chemical, pharmaceutical continue to be one of the biggest
and tourism sectors were busiest. The drivers of hiring. The focus on digital In Germany, hiring volumes in financial
second half of the year saw a reduction transformation is set to increase, services will be dependent on the
in hiring activity as commercial conflicts which will lead to businesses recruiting outcome of Brexit. If economic
surrounding the USA and China, the specialist technology professionals. conditions worsen, we may see finance
UK’s exit from the European Union These professionals will need to have departments hire professionals who
and the difficulty of building a stable strong communication skills in order focus on cost efficiencies rather than
government in Spain reduced the to work effectively and efficiently with business partnering and growth. Due to
appetite for hiring. departments outside of technology. candidate scarcity we will continue to
see salary increases across the market.
2020
It’s very hard to predict what the
European hiring market will look like in
2020 due to the unknown outcome of
Brexit (at the time of writing) and ongoing
economic and political uncertainty.
However, we are confident that
widespread candidate shortages will
continue, resulting in demand for skilled
professionals.
  23
MIDDLE EAST
2019 private sector starting to follow suit in the There will be a renewed focus on
Recruitment activity was high across the second half of the year. The rush to hire nationalisation, especially in the UAE and
Middle East for the majority of 2019, good-quality Gulf candidates resulted Saudi Arabia. Saudi Arabia has been the
following a relatively flat first quarter. in increased candidate movement, most stringent in enforcing nationalisation
Businesses in the UAE, Saudi Arabia and especially in Saudi Arabia. Kuwait, often polices. This trend will accelerate
Kuwait benefited from improved economic overshadowed by its larger neighbours, throughout the year and we expect other
optimism and were the most active hirers. significantly increased hiring activity and GCC countries to follow suit.
continued to be a growing market.
In the UAE, the growing demand The expected growth in Saudi Arabia
for nationals increased. Companies means there are excellent career
attempted to comply with ‘Emiratization’ opportunities for Western-educated Saudi
legislation but struggled, due to available In 2020, the UAE economy nationals and expats bringing best-
talent pools still being dominated by is set to go through a new practice skill sets from multinationals. The
foreign expats. As a result, we have seen growth cycle, bringing about nation has immense hiring‑potential and
wage inflation for nationals at all levels an increase in business tangible opportunities that continue to
and a trend of local candidates moving confidence. grow in number. Social changes, such as
roles more frequently. the introduction of cinemas and women
being permitted to drive, will continue
Multinationals continued to open at a steady pace and further investment
their regional headquarters in Dubai, 2020 into infrastructure is expected to support
bringing further opportunities for skilled In 2020 the UAE economy is set business growth. Kuwait will continue to
professionals. Digitalisation was at the to go through a new growth cycle, be an area of focus for many companies
forefront as companies looked to optimise bringing about an increase in business and as a result we predict an active hiring
performance and stay relevant. This led to confidence. While Expo 2020 is not market.
greater demand for marketing and sales the silver bullet to solve everything, it is
professionals with digital experience. expected to act as a catalyst to kick- As the wider Middle East economic
start 2020. With an optimistic economy environment continues to improve, we
The job market in Saudi Arabia continued forecasted, we expect a positive hiring expect to see salaries increasing during
to be busy for government roles, with the market. 2020.

24  Robert Walters Salary Survey 2020


AFRICA
SOUTH AFRICA The modernity and agile approach of an increased focus on digitalisation and
2019 SMEs has made them more competitive engineering. As companies sought to
2019 was characterised by cautious in the hiring market than their larger adhere to government nationalisation
hiring due to the general elections, a competitors. In order to compete, larger policies while also facing a lack of local
sluggish economy and unemployment businesses need to have a clear picture talent, we saw increased salary offers
of up to 29%. When businesses did of the professional they are looking to hire made to nationals for roles previously held
hire, they sought internationally minded and operate swift recruitment processes. by expats.
professionals with high adaptability and Due to continued economic instability,
strong business acumen to minimise the salary increases are expected to be in line 2020
downtime during onboarding. with inflation. The competition for skilled nationals
will remain high across the continent.
The demand for employment equity (EE) REST OF AFRICA In East Africa, international companies
professionals continued to influence hiring 2019 can expect inflated salary demands due
processes, resulting in salary increases of Across Africa there was an increasing to candidate shortages. Businesses in
10-15% for applicable candidates. Legal drive towards nationalisation and a more developed parts of Africa, such as
and finance specialists with high levels demand for diaspora professionals. The the Indian Ocean region, can expect to
of technical competence and industry development of employees, succession see multiple counter-offers presented to
knowledge also received premium planning and youth development top talent. With increased stability across
salaries. were key focus areas for companies. North Africa, salary increases of 3-7% are
Experienced finance professionals were likely.
2020 highly sought after as companies looked
In 2020, we expect to see high demand to train and develop local staff. Investment in skills development, staff
for professionals with both technical ability retention and competitive benefits will be
and strategic acumen. Productivity and Recruitment in both East and West key trends in 2020. Employers looking
effectiveness of employees will be the Africa was particularly fast-paced due for skilled nationals with international and
highest priorities. Historically, specialist to the increased need for mid to senior cross-border experience will struggle to
skill sets in candidates were considered level professionals within finance, legal, recruit these roles themselves and will
a ‘value-add’, but we expect this to be a sales and operations. Across Central need to rely more on specialist recruiters.
minimum requirement moving forward. Africa the need for sales, marketing and
finance professionals continued, with
  25
US & CANADA

SAN FRANCISCO We have seen a significant increase in


In 2019, we saw an unprecedented salaries across the board, in part due Our presence in the US &
demand for talent across the Bay area. to the change in law in California which Canada:
Strategic, hands-on leaders were the prohibited employers from asking job
most highly sought after. applicants for salary history information. • Los Angeles
Salaries continued to rise due to the • New York
Hiring activity spiked across design highly competitive nature of the market,
• San Francisco
functions as companies realised the and we expect this to continue in 2020.
impact that design-led thinking can have • Toronto
on business success. Sectors with the LOS ANGELES
highest levels of recruitment included AI, In LA, businesses faced a shortage
autonomous vehicles, robotics, online of CPA-qualified controllers with audit LA will continue to be at the centre of
marketplaces and fintech. backgrounds, especially those with frontier categories such as e-commerce,
start-up experience. We expect this to direct to consumer, logistics,
In 2020, machine learning and AI will continue in 2020. manufacturing and aerospace as well
remain challenging areas to recruit in, as AR/VR and gaming/esports in 2020.
with demand for talent far outweighing Demand for operational leaders These categories will be powered by
the availability of qualified professionals. remained high in 2019. Many start-ups increases in venture capital, a pipeline of
Hiring managers should streamline their sought general managers and diverse engineering talent and a legacy
recruitment processes in order to attract operational heads to manage the P&L, of expertise in specialised industries.
more candidates and remain competitive launch new markets, evaluate M&A
in securing top talent. possibilities, and provide insightful In 2020, employers are advised to run
26  Robert Walters Salary Survey 2020
product and marketing feedback. swift and efficient hiring processes.
By engaging all relevant stakeholders at economy continued to grow and their salary adjusted in line with inflation
the outset, hiring managers can build unemployment rates reached their (2% forecast for end of 2019). Those
a clearer profile of their ideal candidate lowest levels in decades. who did start new roles saw an average
and move quickly to make an offer to increase in base salary of 14%. This
promising candidates. Large cohorts of baby boomers caused significant movement in the
retiring combined with low numbers market.
NEW YORK of millennials with STEM (science,
2019 saw high demand for talent in technology, engineering, mathematics) In 2020, top calibre candidates will have
areas such as technology, data privacy, skill sets entering the workforce is multiple opportunities to consider when
cyber security, AI and machine learning, causing an acute skills shortage in the moving jobs. The Canadian government
leading to candidate shortages in Canadian market. will continue turning towards mass
these areas. Hiring activity was more immigration for highly skilled workers to
measured in traditional areas such ensure all skill gaps are filled.
as accounting and finance, financial
services operations and support Hiring managers should Salaries for lawyers in private practice
functions. However, businesses in the streamline their recruitment will increase $10-20k with each year
fintech space and in pockets of the processes in order to post-call, before stabilising at the nine-
investment management industry were effectively increase year post-call mark at between $150k
still strong hirers. candidate attraction and (in small- to medium-sized law firms)
remain competitive in and $220k (for national or Seven Sister
In many cases, interview processes securing top talent. firms). Lawyers who move firms will see
were drawn out and due to the lack of an average increase of 7% on base
swift decision making, clients missed out salary, while compliance professionals
on securing top talent. moving firms will receive pay increases
Accounting and finance professionals of up to 10%.
Demand for professionals in revenue who remained in their current roles either
generating roles, such as sales did not receive a salary review or had
professionals across all industries and
lawyers in private practice, remained
high, and we expect this to continue in
2020.

In the financial services sector, highly


quantitative candidates will remain
in high demand, both in research
and trading strategy roles and risk
management positions.

VC-backed high-growth tech start-ups


were major hirers in 2019. The need for
hands-on leadership candidates will still
be a high priority for all early stage firms
looking to scale.

TORONTO
Canada witnessed a buoyant
recruitment market in 2019 as the   27
LATIN AMERICA

2019 ongoing delays with the vote on


Brazil, Chile and Mexico all experienced pension reforms. Our presence in Latin America:
a challenging economic environment
in 2019, which saw central banks Despite these economic challenges • Brazil
cut interest rates to stimulate their the demand for specialist technology • Chile
economies. talent remained consistent across all
countries. While construction suffered in • Mexico
Chile’s economic slowdown was driven Mexico, the energy sector grew in Chile
by weakening domestic demand and there was an increased shortage of
and a slumping copper price, which cyber security specialists in Brazil. of the oil and gas sectors, as well as
drives many aspects of the economy. the construction industry, will also start
In Mexico, it was widely agreed that 2020 to have an impact on the economy in
signs of economic stagnation were Brazil, Chile and Mexico could all take 2020, but the overall gains will still be
due to decisions made by the new very different paths in 2020, leading to modest by international standards.
president, most notably the cancellation a very mixed recruitment outlook for the
of several high-profile construction region. The government’s focus on
projects, which shook investor economic equality policies at the
confidence and dampened hopes for After years of economic misery, Brazil expense of economic growth and
growth. In Brazil, early optimism that may finally see a long-awaited recovery decisions such as the cancellation
the new government would be good spurred on by pension reform, which of government contracts will
for business quickly cooled, following will most likely increase the level of likely have a negative impact on
a series of distracting scandals and foreign direct investment. The recovery the economy, especially in the

28  Robert Walters Salary Survey 2020


construction and energy industries. online and deal with the extra security There is increasing demand from
However, it remains to be seen if the challenges this presents. In many candidates for better work-life balance,
government’s budget stabilisation cases ‘digital-first’ businesses are with firms having to offer flexible and
fund will be needed and if confidence taking most of the talent due to the innovative working options, which,
will return. attractiveness of this business model. in many cases, are just as important
as salary increases to professionals
Across the Andes, in Chile, where looking for their next career move. In
the business community has more addition to this, employers need to be
confidence in the government’s Despite economic able to demonstrate equal opportunities
ability to manage economic challenges the demand for for women in the workplace with proven
challenges, the planned injection of specialist technology talent examples of women progressing their
USD $600 million into the country’s careers while having a family.
remained consistent across
budget (for road construction,
subsidised housing, healthcare and all countries. Firms should also consider hiring from
water projects) throughout 2020 international talent pools, where they
should see the economy weather can attract professionals who will often
any challenges better than most in be in the role for longer, which easily
the region. As a rule, employers seeking digital compensates for the time and cost of
skill sets are looking for multi-skilled arranging work visas.
HIRING TRENDS profiles, hoping to add greater value to
With independent and diverse their businesses, so there will be more
economic challenges across the demand for commercial finance profiles
region there are unique hiring as well as digital natives who combine
environments in each country; technology and marketing expertise.
however, there are also some
common trends.

In all markets the recruitment of


professionals with a high level of
business English will remain a key
challenge, especially for finance,
commercial and engineering roles.
This is driven by two factors.
Firstly, in many global firms, expats
are being replaced with local
employees, but as these roles are
the main interface with head office,
professionals with a high level of
fluency in English are needed.
Secondly, many domestic firms are
looking to expand internationally, so
they are now competing with global
companies for the same talent.

In all countries there are shortages


of digital experts, data scientists and
cyber security specialists, as firms
look to migrate their businesses
  29
LOCAL TRENDS - GREATER CHINA
& SOUTH EAST ASIA

In this section we delve deeper into the hiring and salary trends
we expect to see across our local markets in 2020.

The locations covered are:


● Mainland China
● Hong Kong
● Indonesia
● Malaysia
● Philippines
● Singapore
● Taiwan
● Thailand
● Vietnam
BEIJING SHANGHAI SUZHOU
SOUTHERN CHINA

Mainland China

The US-China trade war weighed on the world’s second largest economy
in 2019 and affected the hiring volumes in some industries.

2019 INSIGHT
The biggest impact on the recruitment landscape was seen in manufacturing.
The slide in demand and the relocation of some labour-intensive manufacturing
production abroad caused a significant decline in hiring. Manufacturing companies
also cut down functional hiring, such as finance, HR and supply chain, to reduce
costs. Despite these headwinds, manufacturers made the next leap to upgrade
to high-tech and higher value products, leading to a demand for talent with skills
and experience in research and development (R&D), innovation and technology.

On the other hand, sectors related to domestic consumption and services, such as
healthcare, food and beverages, and education, were comparatively less affected.
For healthcare, the investment from local players was particularly strong, from
pharmaceuticals to medical devices and healthcare services. However, there was scarce
supply of talent, in particular those with PhDs and international working experience.

The rapid development and adoption of technology in various sectors focused on


implementing digital transformation and slicker processes to remain competitive.
This further drove the demand for candidates who were technically proficient
and innovative, with those specialised in data science, artificial intelligence
(AI), cloud, cyber security and solutions architecture most in demand.

The economic slowdown and the US-China trade war created uncertainty and
candidates were less willing to move roles as swiftly as they had in previous years. At
the same time, hiring managers set the bar much higher and were selective in hiring
new roles, prolonging the interview process in order to find the ideal candidates.
While salaries remained

95%
OF PROFESSIONALS ARE OPEN
stable in 2019, companies
were willing to increase
remuneration for specialists
with niche skills in order to
TO JOB APPROACH WHEN NOT attract them.
ACTIVELY LOOKING

32  Robert Walters Salary Survey 2020


If the conflict escalates, it could for mobile payment, e-commerce,
potentially exacerbate downward data and AI experts in 2020.
pressure on the job market.
At the same time, there will
It is expected that the government will be competition for business
champion support through various development and digital marketing
initiatives to improve market confidence. candidates with a focus on search
In 2019, the government announced its engine marketing (SEM), analytics,
plan to turn Shenzhen into a model city content and social media skills in
and an international city of innovation order to increase market share.
by 2025. With multinational companies,
local conglomerates and start-ups To manage the changing environment
encouraged to set up headquarters and stay competitive, candidates
and branches in Shenzhen, the with a strong mix of both technical
demand for innovative and highly and commercial awareness across
skilled talent is expected to increase various functions, and who could step
further. With a shortage of the local up to become a strategic business
talent necessary to fuel the Greater Bay partner will be highly sought after.
Area’s high-tech ambitions, we expect
MATTHEW BENNETT, to see companies actively attracting Professionals are focusing more on
MANAGING DIRECTOR, candidates from around the world. flexible working conditions, work-life
GREATER CHINA balance and whether they will be able
E-commerce will continue to gain to participate fully in new technologies
2020 EXPECTATIONS momentum due to the increasingly through their work. Companies are
Any development or outcomes of demanding consumer market, advised to build a smart workplace
the US-China trade war will play a for example the rise of one- in order to attract and retain the best
determining role in the market and stop-shop ‘super-apps’. This is talent in a competitive environment.
employment conditions for 2020. expected to increase the demand

31 31%

Of professionals staying in the


same roles expect to receive
a pay rise of 7-10% in 2020
TOP 4 FACTORS DETERMINING JOB SATISFACTION

Remuneration and benefits

Growth and promotion opportunities

Good work culture and environment

Sense of autonomy

*All statistics are drawn from Robert Walters industry research.


Mainland China  33
Vietnam

Building upon momentum from previous years, hiring levels in


Vietnam in 2019 remained healthy. The tech sector continued its rapid
growth, as businesses across industries continued accelerating their
digitalisation efforts. Manufacturing also saw strong demand for talent,
as more companies moved their production facilities to Vietnam.

2019 INSIGHT
Digitalisation continued to accelerate in Vietnam with companies starting
to leverage tech and data to drive business. Shifts in consumer behaviour
continued to fuel mobile usage, and e-commerce and consumer-facing
businesses were constantly refining their online and mobile strategies to remain
competitive. This drove the need for talented developers and UI/UX designers.

Outside of technology and digital, manufacturing also saw strong growth. This
was in part due to global events such as the US–China trade war, as well as
greater external confidence in Vietnam. This growth, in turn, spurred demand for
professionals across the entire value chain, from planning and procurement, to
production, export, and sales and marketing. In particular, senior-level professionals
with a manufacturing background and the commercial skill sets to help businesses
create forward-thinking strategies were in high demand but short supply.

Compared to previous years, construction and real estate saw


smaller growth as regulations tightened. Other sectors and industries
also saw more gradual and stable growth as businesses in Vietnam
concentrated on consolidating their position within the market.

For niche skill sets,


particularly for tech or

15-25%
SALARY RISES EXPECTED FOR
digital roles, it may also
be worthwhile considering
tapping into talent pools
outside the country.
JOB MOVERS IN 2020

228  Robert Walters Salary Survey 2020


increasing demand for professionals To recruit and retain top talent, heads
to fill roles related to data science and of departments and line managers
analytics, business intelligence, machine will need to be more involved with HR
learning and artificial intelligence (AI). strategy and explore less conventional
retention methods. Some of these
As Vietnam’s economy continues to could include financial incentives,
grow, we also expect there to be greater such as retention bonuses or share
need for business and investment options, particularly for more senior
analysts, alongside regulation and employees, or non-financial benefits
compliance professionals, who can such as internal mobility opportunities.
help businesses make more well-
informed, proactive decisions. For niche skill sets, particularly for
tech or digital roles, it may also be
The population demographic will mean worthwhile considering tapping into
that Vietnam will continue to face talent pools outside the country. Our
a shortage of middle management Come Home Phở Good campaign
talent in 2020, but there are signs helps companies to reach out to
that this is starting to ease as more overseas-based Vietnamese to bring
of the younger generation gain the them home and fill talent shortages.
ADRIEN BIZOUARD, experience and expertise required to
COUNTRY MANAGER, take on managerial positions. There Overall, candidates moving jobs
VIETNAM will also be a continued interest in can expect salary increments of
hiring professionals with international 15-25%. In the technology sector,
2020 EXPECTATIONS exposure and strong bilingual this could potentially go up to
In 2020, we expect to see companies communication skills, as Vietnam 50% for entry-level or mid-level
continue to move towards a more becomes an increasingly global player. roles requiring niche skill sets.
data-centric approach, resulting in

72 72%

Of professionals expect
bonuses of 15%+ of their
yearly salaries
A good working culture and
environment is the top driver of
job satisfaction
25% say career progression
is their primary motivation
in changing jobs

*All statistics are drawn from Robert Walters industry research done in 2019.
Vietnam 229
A
  ccounting & Finance
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

27%
Of accounting & finance professionals stay less
Competitive Good working Interesting
than two years in a role
remuneration culture & day-to-day
& benefits environment work

TOP AREAS SEEING DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Finance business
partnering
Commercial
finance
Corporate
finance
6
% 63 31
6%
Expect a
0-6% annual salary
increment
63%
Expect a
7-15% annual salary
increment
31%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Career
progression
  31%

Better compensation
On average, & benefits   20%
candidates moving
jobs expect salary Opportunity to work
  16%
increments of internationally

20-25% Better company


culture
  14%
A
  ccounting & Finance
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Accounting

Accounting Director 36 - 60k 36 - 60k

Accounting Manager 24 - 36k 24 - 36k

Tax Manager 24 - 60k 24 - 60k

Cost Controller/Manager 20 - 35k 20 - 35k

Chief Accountant 18 - 30k 20 - 32k

Credit Controller 18 - 24k 18 - 24k

Finance

Chief Financial Officer 72 - 180k+ 75 - 185k+

Finance Director – MNC 66 - 102k+ 68 - 110k+

Finance Director – SME 60 - 70k+ 60 - 72k+

Financial Controller – MNC 50 - 65k 52 - 68k

Financial Controller – SME 40 - 54k 40 - 55k

Finance Manager 32 - 52k 32 - 52k

Business Controller 20 - 42k 20 - 42k

Commercial/FP&A/BP&A Manager 26 - 45k 26 - 45k

Finance/Business Analyst 20 - 35k 20 - 35k

Treasury Manager/Director 36 - 60k 36 - 60k

Treasury Supervisor 20 - 26k 20 - 26k

Investment Director 75 - 150k 78 - 155k

Investment Manager 37 - 60k 40 - 65k

Investment Analyst 23 - 30k 23 - 35k

Head of Research 55 - 150k 55 - 150k

Research Manager 23 - 38k 23 - 38k

Research Analyst 15 - 23k 15 - 23k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

Vietnam 231
E  ngineering & Manufacturing
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

83%
Of professionals are optimistic or very optimistic
Good working Good Competitive
about job opportunities in the sector
culture & work-life remuneration
environment balance & benefits

TOP JOBS IN DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Lean
manufacturing
Quality
manager
Production
manager
16 52 32
16%
Expect a
0-6% annual salary
increment
52%
Expect a
7-15% annual salary
increment
32%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Better company
culture
  33%

Career
On average, progression   17%
candidates moving
jobs expect salary A change in roles
  17%
increments of & responsibilities

25% Better compensation


& benefits
  13%
E  ngineering & Manufacturing
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Plant Manager/Operations Director 70 - 96k 75 - 130k

Continuous Improvement Manager 40 - 55k 42 - 60k

Engineering Manager 40 - 55k 42 - 62k

QA/QC Manager 40 - 55k 42 - 58k

Project Manager 40 - 65k 40 - 65k

Maintenance Manager 40 - 54k 41 - 55k

Production Manager 37 - 55k 40 - 62k

HSE Manager 35 - 50k 36 - 55k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

Vietnam 233
 Human Resources
KEY FINDINGS

TOP SECTORS SEEING DEMAND

30%
Of HR professionals stay less than two years in
Manufacturing Technology Retail
a role

TOP JOBS IN DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

HR director HR business partner Talent management


2
% 59 39
2%
Expect a
0-6% annual salary
increment
59%
Expect a
7-15% annual salary
increment
39%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Career
progression
  28%

Better compensation
On average, & benefits   26%
candidates moving
jobs expect salary Better company
  14%
increments of culture

20-30% Opportunity to work


internationally
  14%
 Human Resources
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Human Resources

HR Director 75 - 130k 75 - 130k

HR Shared Services Manager 40 - 60k 42 - 60k

HR Manager 40 - 60k 40 - 62k

Rewards Manager 32 - 60k 32 - 60k

Training & Development Manager 32 - 45k 32 - 45k

Talent Acquisition Manager 28 - 40k 30 - 42k

Organisation & Development Manager 35 - 55k 40 - 60k

Compensation & Benefits Manager 32 - 45k 32 - 45k

HR Business Partner Manager 30 - 55k 30 - 70k

HR Executive 12 - 20k 15 - 25k

Business Support

Office Manager 20 - 26k 22 - 30k

Executive Assistant 18 - 30k 18 - 30k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

Vietnam 235
 Legal
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

97%
Of legal professionals are optimistic about job
Competitive Good working Good
opportunities in the sector
remuneration culture & work-life
& benefits environment balance

TOP SECTORS SEEING DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Retail &
consumer goods

Real estate
Healthcare

Fintech
56 4456%
Expect a
7-15% annual salary
increment
44%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Better compensation
& benefits
  23%

Improved work-life
On average, balance   23%
candidates moving
jobs expect salary Opportunity to work
  19%
increments of internationally

20-30% Career
progression
  13%
 Legal
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Private Practice

Top-tier Foreign Firms

6+ yrs’ PQE 75 - 140k 80 - 150k

< 6 yrs’ PQE 40 - 70k 40 - 70k

Regional Foreign Firms    

6+ yrs’ PQE 52 - 90k 55 - 93k

< 6 yrs’ PQE 27 - 42k 30 - 45k

Top-tier Vietnamese Firms    

6+ yrs’ PQE 70 - 120k 70 - 125k

< 6 yrs’ PQE 40 - 70k 42 - 70k

In-house    

Banking & Financial Services    

General Counsel/Head of Legal 80 - 190k 80 - 190k

Senior Legal Counsel (Manager) 45 - 85k 55 - 90k

Legal Counsel 20 - 35k 20 - 45k

Head of Compliance/Audit 50 - 150k 55 - 150k

Compliance/Internal Audit Manager 33 - 53k 33 - 60k

Commerce Industries    

General Counsel/Head of Legal 50 - 200k 50 - 200k

Senior Legal Counsel (Manager) 35 - 75k 38 - 85k

Legal Counsel 20 - 35k 25 - 45k

Head of Compliance/Risk/Audit/Internal Control 62 - 130k 62 - 135k

Compliance/Risk/Audit Senior Manager/Manager 30 - 60k 33 - 65k


NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.

Vietnam 237
S  ales & Marketing
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

21%
Of sales & marketing professionals stay less than
Good working Competitive Good
two years in a role
culture & remuneration work-life
environment & benefits balance

TOP SKILLS IN DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Trade marketing Business development E-commerce


8
% 62 30
8%
Expect a
0-6% annual salary
increment
62%
Expect a
7-15% annual salary
increment
30%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Career
progression
  30%

Better compensation
On average, & benefits   26%
candidates moving
jobs expect salary Better company
  10%
increments of culture

15-25% Opportunity to work


internationally
  10%
S  ales & Marketing
VIETNAM

CONSUMER, DIGITAL & TECHNOLOGY


ROLE PERMANENT SALARY PER ANNUM USD ($)
2019 2020
Management

General Manager/Managing Director 160 - 230k 150 - 240k

Country Manager 95 - 130k 120 - 180k

Sales

Sales Director 70 - 134k 90 - 140k

Key Account Manager 38 - 50k 40 - 60k

Area Sales Manager 27 - 40k 27 - 40k

Marketing

Trade Marketing Director 100 - 130k 80 - 130k

Marketing Director 90 - 130k 90 - 145k

Marketing Manager 60 - 80k 70 - 100k

Trade Marketing Manager 40 - 52k 50 - 80k

Senior Brand Manager 26 - 45k 25 - 45k

Digital Marketing

Head of Digital 60 - 78k 60 - 100k

Digital Marketing Manager 20 - 45k 40 - 70k

Technology Startup/e-Commerce

General Manager/Country Manager 90 - 130k 90 - 130k

Business Development Manager/Partnership Manager 60 - 80k 48 - 80k

Account Manager/Customer Success Manager 18 - 38k 18 - 38k

Head of Marketing 50 - 78k 40 - 60k

Retail & Luxury

Country Manager/Brand Director 80 - 120k 80 - 120k

Head of Retail Operations 42 - 70k 42 - 70k

Marketing Manager 17 - 30k 25 - 40k

Retail Manager 15 - 24k 17 - 30k


NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.

Vietnam 239
S  ales & Marketing
VIETNAM

HEALTHCARE
ROLE PERMANENT SALARY PER ANNUM USD ($)
2019 2020
Management

General Manager/Managing Director 150 - 200k 150 - 220k

Sales & Marketing Director 100 - 120k 100 - 140k

Sales

Sales Director 80 - 100k 80 - 100k

Key Account Manager 30 - 45k 30 - 45k

Business Development Manager 40 - 60k 40 - 60k

Area Sales Manager 25 - 35k 25 - 35k

Marketing

Trade Marketing Director 80 - 100k 80 - 100k

Corporate Affairs Director 100 - 120k 100 - 120k

Marketing Director 100 - 120k 100 - 120k

Marketing Manager 60 - 85k 60 - 85k

Trade Marketing Manager 30 - 40k 30 - 40k

Corporate Affairs Manager 36 - 50k 36 - 50k

Brand Manager 30 - 50k 30 - 50k

Technical Healthcare

Medical Director 84 - 120k 84 - 140k

Medical Affairs Manager 36 - 55k 36 - 55k

Regulatory Affairs Manager 24 - 48k 24 - 48k

Clinical Research Manager 25 - 32k 25 - 32k

Medical Advisor 24 - 42k 24 - 42k

Medical Science Liaison 20 - 30k 20 - 30k


NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.

240  Robert Walters Salary Survey 2020


S  ales & Marketing
VIETNAM

INDUSTRIAL
ROLE PERMANENT SALARY PER ANNUM USD ($)
2019 2020
Management

General Manager/Managing Director 150 - 250k 150 - 350k

Sales & Marketing Director 85 - 120k 85 - 140k

Sales

Sales Director 80 - 100k 80 - 150K

Key Account Manager 38 - 50k 38 - 50k

Business Development Manager 40 - 60k 40 - 60k

Area Sales Manager 25 - 35k 25 - 35k


NB: Figures are basic salaries exclusive of benefits & bonuses unless otherwise specified.

Vietnam 241
S  UPPLY CHAIN, PROCUREMENT & LOGISTICS
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

98%
Of supply chain, procurement & logistics professionals
are optimistic about job opportunities in the sector
Good working Good Achieving
culture & work-life positions of
environment balance responsibility

HIRING ADVICE EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Streamline recruitment
process
Hire based on
potential
Offer growth
opportunities
8
% 58 34
8%
Expect a
0-6% annual salary
increment
58%
Expect a
7-15% annual salary
increment
34%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Career
progression
  24%

Better company
On average, culture   20%
candidates moving
jobs expect salary Better compensation
  18%
increments of & benefits

20% Improved work-life


balance
  14%
S  UPPLY CHAIN, PROCUREMENT & LOGISTICS
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Supply Chain Director 57 - 113k 60 - 119k

Supply Chain Manager 34 - 65k 36 - 68k

Logistics Manager 35 - 50k 37 - 53k

Customer Service Manager 30 - 45k 32 - 47k

Planning Manager 35 - 50k 37 - 53k

Procurement Manager 35 - 48k 37 - 51k

Warehouse Manager 23 - 34k 24 - 36k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

Vietnam 243
T  ECH & TRANSFORMATION
KEY FINDINGS

TOP 3 DRIVERS OF JOB SATISFACTION

29%
Of tech & transformation professionals stay less
Good working Interesting Good
than two years in a role
culture & day-to-day work-life
environment work balance

TOP AREAS SEEING DEMAND EXPECTATIONS OF PROFESSIONALS STAYING IN A ROLE

Digital product Applications &


development
Cloud
4
% 63 33
4%
Expect a
0-6% annual salary
increment
63%
Expect a
7-15% annual salary
increment
33%
Expect a
15%+ annual salary
increment

TOP 4 MOTIVATORS TO MOVE JOBS

Career
progression
  27%

Better compensation
On average, & benefits   21%
candidates moving
jobs expect salary Opportunity to work
  20%
increments of internationally

15%+ Better company


culture
  14%
T  ECH & TRANSFORMATION
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
User Interface

Product Director 60 - 120k 60 - 120k

Product Manager 36 - 72k 36 - 72k

Product Owner 24 - 42k 24 - 42k

Business Analyst 24 - 36k 24 - 36k

UX Director 60 - 96k 60 - 96k

UX Manager 36 - 60k 36 - 60k

UX/UI Designer 21 - 36k 21 - 36k

Apps & Development

Chief Technology Officer 120 - 240k 120 - 240k

Vice President of Engineering 84 - 144k 84 - 144k

Software Architect 60 - 96k 60 - 96k

Solutions Architect 60 - 96k 60 - 96k

Engineering Manager 60 - 96k 60 - 96k

Mobile Application Developer 24 - 48k 24 - 48k

Front End Developer 30 - 48k 30 - 48k

Back End Developer 30 - 48k 30 - 48k

Full Stack Developer 30 - 48k 30 - 48k

Infrastructure

Solutions Architect 60 - 96k 60 - 96k

DevOps Engineer 30 - 48k 30 - 48k

Cyber Security Architect 96 - 144k 96 - 144k

Business Solutions

ERP Manager 48 - 72k 48 - 72k

CRM Manager 48 - 72k 48 - 72k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

Vietnam 245
T  ECH & TRANSFORMATION
VIETNAM

ROLE PERMANENT SALARY PER ANNUM USD ($)


2019 2020
Projects & Change

Project Director 48 - 96k 48 - 96k

Project Manager 42 - 60k 42 - 60k

Program Manager 48 - 96k 48 - 96k

Service Delivery Manager 42 - 60k 42 - 60k

Management

Chief Information Officer 72 - 144k 72 - 144k

IT Director 48 - 72k 48 - 72k

IT Manager 30 - 48k 30 - 48k

Emerging Technologies

Data Scientist 72 - 120k 72 - 120k

Data Architect 72 - 120k 72 - 120k

Data Engineer 30 - 48k 30 - 48k

Data Analyst 21 - 30k 21 - 30k

Machine Learning Engineer 36 - 54k 36 - 54k

Artificial Learning Engineer 36 - 54k 36 - 54k


NB: Figures are basic salaries exclusive of benefits/bonuses unless otherwise specified.

246  Robert Walters Salary Survey 2020


CONTACT US
GREATER CHINA & SOUTH EAST ASIA
MAINLAND CHINA HONG KONG PHILIPPINES THAILAND

BEIJING HONG KONG MANILA BANGKOK


Room 1579, 15/F, NCI Tower 20th Floor Nexxus Building 37/F Philamlife Tower Q House Lumpini, 12th Floor
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Chaoyang District Central Makati City 1226 1 South Sathorn Road
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China t: +852 2103 5300 t: +63 2 8816 4972 Bangkok 10120
t: +86 10 8523 3026 Thailand
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t: +86 512 6873 5888
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REST OF WORLD
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ROBERT WALTERS B-1702 Groot-Bijgaarden
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t: +61 (0) 7 3032 2222
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Australia WALTERS PEOPLE Entrance 3
Chatswood
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NSW 2067
t: +32 (0) 2 542 40 40 Belgium
Australia
t: +61 (0) 2 8423 1000
Business Support Finance
t: +32 (0) 2 627 75 10 t: +32 (0) 2 613 08 00

Business Support
t: +32 (0) 2 613 08 88
BRAZIL FRANCE PARIS GERMANY
ROBERT WALTERS
SÃO PAULO LYON 25 rue Balzac COLOGNE
Rua do Rócio ROBERT WALTERS 75008 Paris Christophstraße 15‑17
350, 4º andar 63 quai Charles de Gaulle France 50670 Cologne
Vila Olímpia 69006 Lyon t: +33 1 40 67 88 00 Germany
São Paulo France t: +49 (0) 221 65086 160
04552-000 t: +33 4 72 44 04 18 WALTERS PEOPLE
Brazil 251 boulevard Pereire DUSSELDORF
t: +55 (11) 2655 0888 WALTERS PEOPLE 75017 Paris Königsallee 76-78
3 rue de l’Arbre Sec France 40212 Dusseldorf
CANADA 69001 Lyon t: +33 1 40 76 05 05 Germany
France t: +49 (0) 211 30180 000
t: +33 4 72 69 77 15 SAINT-QUENTIN
TORONTO
145 King Street West WALTERS PEOPLE FRANKFURT
Suite 720
NANTES 41 avenue du Centre Main Tower
12 avenue Carnot, 78180 Montigny-le- Neue Mainzer Str. 52-58
Toronto
44017 Nantes Bretonneux 60311 Frankfurt am Main
ON M5H 1J8
France France Germany
Canada
t: +33 2 72 24 26 24 t: +33 1 30 48 21 80 t: +49 (0) 69 9203 840 000
t: +1 647 288 2438

TOULOUSE HAMBURG
CHILE 56 - 58 rue d’Alsace Gorch-Fock-Wall 1a
Lorraine 20354 Hamburg
SANTIAGO 31000 Toulouse Germany
Rosario Norte, 555 - Oficina France t: +49 (0) 40 377 0739 90
1802 t: +33 6 60 57 82 66
Piso 18
Las Condes
Santiago
+56 9 4297 9475
CONTACT US
REST OF WORLD
IRELAND LUXEMBOURG EINDHOVEN NEW ZEALAND
ROBERT WALTERS
DUBLIN LUXEMBOURG Begijnenhof 4-6 AUCKLAND
Level 3 681, rue de Neudorf 5611 EL Eindhoven Level 9
Custom House Plaza 2 L-2220 Luxembourg Netherlands 22 Fanshawe Street
IFSC Luxembourg t: +31 (0) 40 799 9910 Auckland
New Zealand
Dublin 1 t: +352 2647 8585
WALTERS PEOPLE t: +64 (0) 9 374 7300
Ireland
t: +353 (0) 1 633 4111 MEXICO t: +31 (0) 40 799 9912
WELLINGTON
JAPAN MEXICO CITY ROTTERDAM Level 15
Av. Paseo de la Reforma ROBERT WALTERS Harbour Tower
296 Millenniumtoren 2 Hunter Street
OSAKA
Piso 24 Weena 690, 29th floor Wellington
Pias Tower 15th Floor
Colonia Juarez 06600 3012 CN Rotterdam New Zealand
3-19-3 Toyosaki Kita-ku,
Mexico City Netherlands t: +64 (0) 4 471 9700
Osaka-shi
Osaka Mexico t: +31 (0) 10 799 8090
531-0072 t: +52 55 7100 4777 CHRISTCHURCH
WALTERS PEOPLE 4/248 St Asaph Street
Japan
t: +31 (0) 10 752 7200 Christchurch Central
t: +81 (0) 6 4560 3100 NETHERLANDS
New Zealand

TOKYO AMSTERDAM UTRECHT


Herculesplein 44 PORTUGAL
Shibuya Minami Tokyu ROBERT WALTERS
Building 14th Floor WTC, Tower H 3rd Floor 3584 AA Utrecht
3-12-18 Shibuya Zuidplein 28 t : +31 (0) 30 799 8050 LISBON
Shibuya-ku 1077 XV Amsterdam Av. da Liberdade, 110
Tokyo Netherlands 1st floor
150-0002 t: +31 (0) 20 644 4655 1269-046, Lisbon
Japan Portugal
t: +81 (0) 3 4570 1500 WALTERS PEOPLE t: +351 211 221 863
t: +31 (0) 20 796 9040
SOUTH AFRICA SPAIN SWITZERLAND UNITED KINGDOM

JOHANNESBURG BARCELONA GENEVA BIRMINGHAM


19th Floor ROBERT WALTERS & Rue de la Cité 1 9th Floor
GreenPark Corner WALTERS PEOPLE 1204 Geneva 11 Brindley Place
Cnr West Road South and Passeig de Gràcia nº 55-57 Switzerland Birmingham
Lower Road 3ª planta t: +41 (0) 22 561 84 77 B1 2LP
Morningside, Sandton 08007 Barcelona United Kingdom
Johannesburg Spain ZURICH t: +44 (0) 121 281 5000
2196 t: +34 93 216 30 00 Claridenstrasse 41
South Africa 8002 Zurich BRACKNELL
t: +27 (0) 11 881 2400 MADRID Switzerland The Lightbox
ROBERT WALTERS & t: +41 (0) 44 809 35 00 Willoughby Road
SOUTH KOREA WALTERS PEOPLE Bracknell
Paseo de Recoletos nº 7-9 UAE RG12 8FB
SEOUL 5ª - 6ª planta United Kingdom
21F, East Center, Center 1 28004 Madrid DUBAI t: +44 (0) 134 423 3280
Building Spain Unit C 1008
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Jung-gu DIFC 17th Floor
Seoul 04539 VALENCIA P.O. Box 506851 The Pinnacle
South Korea Avenida de Aragón nº 30 Dubai 67 Albion Street
t: +82 (0) 2 6454 7000 8ª planta UAE Leeds
46021 Valencia t: +971 4 8180 100 LS1 5AA
Spain United Kingdom
t: +34 96 046 86 46 t: +44 (0) 113 360 0090
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REST OF WORLD
LIVERPOOL MILTON KEYNES UNITED STATES
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t: +44 (0) 190 804 4000 t: +1 424 204 8725
LONDON
ROBERT WALTERS & ST ALBANS NEW YORK
WALTERS PEOPLE 1st Floor 7 Times Square
11 Slingsby Place 4 Beaconsfield Road Suite 4301
St Martin’s Courtyard St Albans New York, NY 10036
London AL1 3RD USA
WC2E 9AB United Kingdom t: +1 212 704 9900
United Kingdom t: +44 (0) 172 761 7010
t: +44 (0) 207 379 3333 SAN FRANCISCO
575 Market Street
MANCHESTER Suite 2950
9th Floor San Francisco, CA 94105
3 Hardman Street USA
Manchester t: +1 415 549 2000
M3 3HF
United Kingdom
t: +44 (0) 161 214 7400
ABOUT ROBERT WALTERS

ROBERT WALTERS IS A
GLOBAL, SPECIALIST OUR CORE RECRUITMENT OUR SERVICES
PROFESSIONAL RECRUITMENT DISCIPLINES
GROUP. SPECIALIST PROFESSIONAL
Over the last 34 years the business • Banking & Finance RECRUITMENT
has grown and so has our ambition. • Business Support Permanent, contract and interim
We now operate across 31 countries • Commerce recruitment across the core disciplines
and employ over 4,200 people. It’s a • Engineering & Construction of: banking & finance; business
powerful success story built on the • Human Resources support; commerce; engineering &
strength of our people. Organisations • Legal construction; human resources; legal;
rely on us to find high-quality • Procurement & Supply Chain procurement & supply chain; sales &
professionals for a range of specialist • Sales & Marketing marketing; and technology.
roles. Professionals who are looking • Technology
for a new role, whether it’s on a • Recruitment Process RECRUITMENT PROCESS
permanent, interim or contract basis, Outsourcing OUTSOURCING
trust us to find them their ideal job. Resource Solutions is a market leader
in recruitment process outsourcing
(RPO) and managed services. Resource
MISSION & VALUES Solutions designs and deploys tailored
We want to be the world’s leading recruitment outsourcing solutions for
specialist recruitment group, the first clients across the globe.
name the world’s businesses choose
whenever they need to hire the best. FOLLOW US ON LINKEDIN
But it’s not just about being the biggest, linkedin.com/company/robert-walters
it’s about having a clear differentiation
based on the quality of service delivered
to our clients and our candidates. Our
focus on quality in all we do, acting with
integrity, and focusing on team-work
are values that run through the heart of
the business. From the first office to the
31st country, our team-based profit-
share model ensures the needs of our
clients and candidates come first.
Robert Walters Group operations worldwide are fully carbon balanced through the
World Land Trust Carbon Balanced Programme and The Woodland Trust.
AUSTRALIA
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www.robertwalters.com

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