INGRID RINCON BRAITHWAITE

2350 South 385 West +1(801 )259-9465

Perry, Utah 84302 Ingrid.rincon@gmail.com
www.linkedin.com/in/ingridrincon http://ingridrincon.weebly.com/

SUMMARY

Bachelor of Science degree in Systems Engineering from San Marcos University, Eight years of work experience in project
management, functional analysis, development and implementation of computer systems on numerous platforms. Ability to
assume and delegate tasks with reliable commitment and project control.

Skills & Expertise

Programming: .Net C#, C++, PHP,PLSQL Object-oriented analysis and design Quick learner
Databases: MS SQL, MySQL, Oracle SQL Technical Support / Customer Service International team coordination
Project Management / Agile Methodology Bilingual: English and Spanish Communication

PROFESSIONAL EXPERIENCE

AMERICAN ENTERPRISE, Ogden, UT (January 2016 – Present)

Software Engineer III
* Migration from Oracle SQL and APEX to MS SQL - .Net C# ( Great Western Insurance to American Enterprise)
* Designs web solutions supported by an Oracle Database. Provides solutions using Apex, HTML, Tortoise SVN, CSS, JavaScript,
PL/SQL, Ajax, and Java stored procedures in an Oracle database. Designs, develops, tests, implements, and maintains web and
database applications for complex business needs.
* Creates critical documents including but not limited to statements of work, project estimates, and project documents as
required by the project development life cycle.
Projects: Final Expense Commission calculations

UNISYS TECHNICAL SERVICE, SLC, UT (March 2015 –December 2015)

Technical Support Representative
* Provided technical support of hardware, systems, sub-systems and/or applications.
* Assisted with navigating around application menus, required to remote into customer's computer. Resolved network
connectivity issues, working with remote employees on a corporate network.
* Developed and sustains a productive customer relationship, making the customer and their needs a primary focus.
* Offered alternative solutions where appropriate with the objective of retaining customers' and clients' business.
* Escalated complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.

BRIGHAM YOUNG UNIVERSITY - CHINESE FLAGSHIP CENTER, Provo, UT (March 2013 – October 2015)
Web developer
• Developed the new website for CLT7-12: and Chinese Flagship: and did maintenance to the different website that the
school manage as http://www.overseaschineseflagship.org/ , http://chineseflagship.byu.edu/nanjing/,
http://utah.clt7-12.org/
• Managed the database made in My SQL, developed new reports from the data.
Projects:
• NEW CHINESE BETA WEBSITE: Developed and maintenance of the new website. http://chineseflagship.byu.edu
• NEW CLT7-12: Developed and did maintenance of the new website. http://clt7-12.org/
Expertise: PHP, Javascript, Drupal, MySQL.

THE CHURCH OF JESUS CHRIST OF THE LATTER-DAY SAINTS, SLC, UT (May 2014– December 2014)
Product manager Intern
Migrated the information from the old site (XML files) to the new one (SharePoint List) through different type of solution .Net
solution to access and using a customize HTML render solution.
Projects:
• NEW SEMINARIES AND INSTITUTES EMPLOYEE INTRANET
https://si.ldschurch.org/
Expertise: SharePoint 2010, .Net, Visual Studio C#, XML, Access

LACOSTE PERU, Lima, Peru (July 2010 – December 2012)

IT Analyst-Business Support & Project Management (Platform America)
 • Monitored and supported the proper use of all systems of the company (ORLIWEB, MANHATTAN, MES). Functionally
managed all enterprise systems.
• Write functional specifications for the implementation or improvement of a computer system.
• Controlled and led the implementation and adaptation of the flows driven by the Information System of the Company.
• Led implementation projects / functional improvement Information System.
• Coordinated with the IT team of France and US
Projects:
 INTRANET with SharePoint
 Administrative forms in InfoPath
 Key User Management
 Unified Communication
 HELPDESK application
Expertise: ASP .Net – Visual Basic, Ajax, Report viewer, Visual Studio 2010, C#, My SQL, SQL Server, InfoPath 2010,
Active Directory.

• SIT Consulting , Lima, Peru (March 2010 – July 2010)

Software Analyst & Development
Projects:
 POSITIVA LIFE – Calculation of Reinsurance: Web Application for recalculation of reinsurance and reports to the
superintendent of banking and insurance.
Expertise: ASP .Net – Visual Basic, C#, Ajax, Report viewer, Visual Studio 2008, Oracle 10g-PLSQL.

• Altec Soluciones , Lima, Peru (July 2009 – March 2010)

Software Analyst & Development
Development and maintenance of software.
Projects:
 Insurance MAPFRE - Web Consulting: Web Application for queries and reports from employers and providers.
 Insurance MAPFRE - Letter of Guarantee: Web application for the life cycle of a letter of guarantee by the clinics,
doctors and executives MAPFRE auditors.
 Insurance MAPFRE - multi-enterprise: Oracle PLSQL Development.
Expertise: ASP .Net - C#, Ajax, Visual Basic, Report viewer, Visual Studio 2008, Oracle 10g-PLSQL.

• ITGROUP, Lima, Peru (July 2008 – June 2009)

Systems consultant
Developed and did maintenance of software. Visited customers to guide and implement new software.
Projects:
 STV: Control system of vehicle units, taxi operators and drivers for Mitsu.
 IMPACTS: knowledge management system on children and adolescents in situations of vulnerability in relation to
STI and HIV / AIDS.
 MILPO: Mining Record System.
 SMEII: Monitoring and Evaluation Indicators for Comprehensive HIV and TB patients for Ministry of Health.
Expertise: PHP, MySQL, SQL Server Express, .Net, C# , visual Studio 2005, Oracle 10g, PLSQL.

• BNP : National Library of Peru, Lima, Peru ( August 2007 – June 2008)
IT Intern
Developed administrative software and did maintenance of existing software.
Projects: Legal Deposit, Badging, Virtual Library Publishing Project.
Implementation of management software.
Expertise: RUP-UML, PHP, MySQL, SQL Server.

EDUCATION

INSTITUTION: LDS BUSINESS COLLEGE (2014 – 2015)

Associate in Project Management program .

INSTITUTION: SAN MARCOS UNIVERSITY (2004 -2010)

B.S of Information System Engineering

INSTITUTION: ESAN UNIVERSITY (2010)

: Certificate Program for Executives – Informatics: IT Project Management Course