Professional Documents
Culture Documents
GROUP 4
PAVAN ABBURI-17PGPIM06
HIMANI MALIK-17PGPIM11
MRIGANK SINGHAL-17PGPIM18
SUNNY DHAMIJA-17PGPIM31
SUMEET PANDEY-17PGPIM38
VINEET RUHIL-17PGPIM44
ABOUT FEDEX
• Started in 1971, to facilitate overnight delivery of
documents through airfreight system
• FedEx differentiated itself with technologically
advanced state of the art infrastructure and logistics
algorithms
• Offers variety of services, which includes warehouse
management, inventory management, logistics
management, transportation etc.
• 750 worldwide delivery centres, 38500 drop box
locations, 10 express Air hubs, 375 aircrafts, 47500
motorized vehicles
• Serves more than 200 countries and deliver more than
3.6m shipments each day
• Central Hub and Headquarters: Memphis, Tennessee
(Weather and Airport Cooperation)
THE HUB AND SPOKE METHOD PICKUP
PICKUP
• AMALGAMATION: Combined
Airplanes and trucks into DELIVERY CITY CITY
delivery system 2 4
DELIVERY
PICKUP
GROWTH AND EXPANPSION
• Lobbied for air cargo deregulation- Helping
them use larger cargo carrier (largest all-cargo
fleet)
• Delivering quality customer service
• Introduction to internet complemented the
highly technologically driven service model
• 1995-Online shipment tracking: One on one
customer service
• Huge cost savings per query tracking- Reduced
call centres queries, improved online support
• Launched Strategic logistic consulting to help SMEs as
well as large businesses
• 2000- FedEx home services: To cater e-commerce door
to door service
• Virtual Order- A platform to set up online catalogue on
secured server
• FedEx insight- To help large customers help plan their
manufacturing, inventory management, improve cost
benefits and increase customer satisfaction
• Deals with Orbit Commerce and AT&T to serve
customers better and quicker
RECOMMENDATION
• https://www.slideshare.net/arunmaithani/fedex-supply-chain-
management-51994050
• https://www.slideshare.net/AmitKumar364/scm-fedex
• https://prezi.com/2fkrq4pxk1sm/fedex-supply-chain-presentation/
• https://www.scribd.com/presentation/21712517/Supply-Chain-of-
FedEx
• https://supplychain.fedex.com/
REFERENCES • http://www.fedex.com/
• http://customcritical.fedex.com/
• http://www.fedex.com/fr_english/shipping-services/industry-
solutions/supplychain/enews/2015/summer/article3.html
• http://www.fedex.com/fr_english/shipping-services/industry-
solutions/supplychain/enews/2015/summer/article3.html
• http://images.fedex.com/downloads/downloadcenter/supply-
chain/FedEx-SupplyChain-Customer-Success-Story_Fulfillment.pdf
THANK YOU