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Assignment no. 2 Due date 04/10/19 Name of lecturer/teacher Ong Chin Choo
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Beyond Meat (BM) is currently one of the leading meat substitute companies in the
world, with an impressive sales generation of $87.9 million in year 2018. Made from
mainly pea protein, BM products are soy-free as compared to other meat substitutes in
the market.
Over the next few months, BM aims to launch its products in supermarkets and retail
outlets in Singapore. Despite facing well-established companies such as Impossible
Meat and Quorn, the firm is striving in the monopolistically competitive market amongst
other meat substitute companies. Reuters (2019) has stated how BM has performed
exceedingly well in its product variety and also achieved an impressive overall market
growth with shares doubling in 2019. This is mainly attributed to the Lifestyles of Health
and Sustainability (LOHAS) sector and targeted at this female group of consumers aged
25 to 45.
BM’s main competitor, Impossible Meat, has been actively engaging Singapore by
spreading awareness through various channels such as retail, restaurants and cafes.
However, the ingredient content used for BM products will appeal more to soy-intolerant
and anti-GMO customers.
To quickly and widely propagate the idea of a healthier planet being built on a collective
individualistic lifestyle in the subsequent 12 months, relevant content will be created
with the company’s network of celebrities, influencers and brand ambassadors by
harnessing the power of social media. Since these influential figures have supported
BM’s mission and products, the company’s brand awareness has been continuously
fortified thanks to their extensive number of followers. To develop and sustain consumer
interest, the field marketing efforts will be expanded through product sampling in brick-
and-mortar stores and during events such as world meat free week [ CITATION Wor19 \l
1033 ] held annually to provide insights into customer preference in terms of texture,
succulence, and flavor. Based on the results attained, the formulas for current product
portfolios will be enhanced and new products will be added to expand and strengthen
BM’s product offering.
2. Market Overview
Categorized under the meat substitute market, BM provides an alternative food source
to substitute consumers’ dietary needs of real meat. These consumers are grouped
under the LOHAS segment, where each individual enhances the value of their lifestyle
by consuming local goods to help the environment (Chou et al., 2012).
In Figure 1, the market size in Singapore is proportionally large with most Singaporeans
aged between 20 to 64. Since the number of males (959) is slightly less than that of
females (1,000), the working female market is deduced as a possible prospect for the
business to expand into.
In terms of market potential, Green Future Solutions (2011) has stated 15% of
consumers in Singapore belongs to LOHAS segment, a clear indication of a growing
market. Since LOHAS consumers appreciate green living and consumption of healthier
foods, friends and families are strongly influenced to adopt such a lifestyle (Howard B,
2007). Moreover, the increase in adoption of greener operation methods by corporate
organizations as a result of evident climate change in recent years [ CITATION Cal19 \l
1033 ] has contributed to more people joining LOHAS. With a potential surge in market
growth, consumers are likely to purchase BM’s products to show their support for
LOHAS.
Micro-Environment Factors
Marketing Intermediaries
Marketing events in Singapore has raised environmental awareness such as
Takashimaya “Love The Earth” Campaign [ CITATION Tak19 \l 1033 ], World Meat Free
Week [ CITATION Wor19 \l 1033 ] and Health Promotion Board ‘eat, drink, shop Healthy
Challenge’ program [ CITATION Min19 \l 1033 ]. These platforms are utilized to showcase
the organization’s commitment towards an eco-friendly and sustainable environment for
shoppers by explaining the negative effects on health and environment sustainability.
Competitors
There are currently not many competitors in the market, but the key competitors
identified are Impossible Food and Quorn.
Macro-Environment Factors
Demographic Forces
Excessive consumption of real meat attribute to Singapore’s top ten fatality reasons
from diabetes to stroke.
Natural Forces
Consumers have started to scrutinize their diet and adopt a healthier lifestyle and
mindset towards planet sustainability as the impact of climate change becomes more
noticeable in recent years (California Institute of Technology, 2019).
Social Forces
The rapid advancement of technology has increased the usage of social media such as
Facebook and Instagram as a medium to advertise, raise awareness and initiate the
‘word of mouth’ effect.
Specific
The main marketing objective is to increase sales by 20% within the next six months by
working with cafes and major supermarkets such as NTUC and Giant to facilitate
availability and accessibility of BM’s products to all consumers throughout Singapore.
Another objective is to list BM as the first choice for LOHAS consumers by promoting
environmental and nutritional product benefits to change the public’s mindset of defining
meat in the long-term.
Measurable
The marketing team will work together with three to four new cafes that have zero
vegetarian food options every month. Bringing a new product variety to the menu
attracts consumers and induce potential sales for BM.
Also, in line with BM’s mission of using plant-based meat to solve growing
environmental issues, the firm will work with supermarkets distributors to allow
increased availability at more outlets and non-carrier supermarket such as Giant in
Singapore within the next 3 months.
Achievable
By setting a deadline within a month, achieving the goal of increasing sales by 20% in
the next 6 months is achievable.
Realistic
Currently, the availability of BM’s products is limited to selected venues and their
products that promotes the real taste of meat face skepticism from locals. To combat
these challenges, products will be distributed and sold at more accessible and
convenient locations with high human traffic such as city business districts (CBD).
These workers with higher buying power can conveniently purchase products and
through ‘word-of-mouth’ effect, eventually dissipates the perception of plant-based
meat’s unfamiliar taste.
Timely
Sales are expected to increase within the next six months.
4. Buyer Behavior
Figures 3 and 4 illustrates buyer behavior for four different types of consumers.
After determining buyer behavior, BM must conduct the buyer decision process.
Referring to Figure 5, LOHAS consumers must first recognize their needs of purchasing
BM’s products that is conveniently available. Their external stimuli towards the
recognized problem can be triggered by advertisements on social media or electronic
devices.
Then, consumers will browse BM’s official website for information related to their meat-
free products ranging from the company’s mission and vision to ingredients nutritional
benefits of the products to the nearest available store that sells these products on their
personal mobile electronic devices.
Following which, consumers will evaluate other alternatives from BM’s competitors and
food options such as salad, lean meat or fish that are not listing in LOHAS group to
facilitate a more informed purchase decision that satisfy their needs.
After that, LOHAS consumers will decide on their product purchase that supports their
individual and cultural belief of procuring nutritional products from an eco-friendly
production process. Another key deciding factor will be the venue of the pending
product purchase relative to their location (convenience).
5. Target Market
5.1 Market Segmentation
Figure 6 to 9 illustrates market segmentation with respect to the four aspects.
5.2 Market Targeting and Profiling
BM’s unique products are manufactured from plant-derived ingredients that reaches out
to restrictive diet audiences. Concentrated market strategy will address the needs of
LOHAS market segment.
For market targeting, BM targets female working adults with medium to high buying
power that is constantly searching for new eco-friendly products in the market. These
consumers are likely to frequent eco-friendly cafes and are potentially regular social
media users.
6. Competitor Analysis
Likewise, SWOT analysis framework compares BM and its competitors using the same
aspects for market segmentation, and 4Ps for market positioning to facilitate a more
informed decision on the potential success of expanding into the Singapore market. As
BM is an established company in the faux meat industry, the major competitors are
Quorn and Impossible Foods, with the latter leading the forefront in regard to market
share [ CITATION Owl192 \l 1033 ] . Other competitors to note are meat companies such as
Tyson’s Foods and Perdue Foods [ CITATION Rei19 \l 1033 ], and prominent brands with
large product lines such as Kellogg and Nestle [ CITATION Rei19 \l 1033 ]. To simplify the
competitor analysis, only the two major competitors are compared.
In Figure 10, the geographic locations for BM and Impossible Food are segmented
according to East Coast neighborhoods mainly in the Katong and Central region
respectively, and CBD areas at Chinatown, and Raffles Place and/or City Hall to target
consumers who frequently these areas and leverage on their higher spending power
and more lavish lifestyle to induce product purchases. Since Quorn is priced lower, they
target family-oriented neighborhood in the East and West to introduce plant-based
burger from a young age.
On a scale in the aforementioned categories in Figure 11, Quorn is noticeably on the
lower end, followed by BM, and Impossible Food bringing up the rear. In the
functionalist world, income is directly proportional to education, resulting in the
difference in segmented age and life-cycle stages. For gender, BM is more inclined
towards the female population, while their competitors have no preference.
According to Figure 14, each brand utilizes different product ingredients to manufacture
their plant-based burgers. In the product history of these ingredients, all firms have
admitted minimal side effects of consuming their plant-based burgers such as
developing anaphylaxis towards their product as a result of being allergic to the product
ingredient involved exists. To counter this, all companies have explicitly affirmed
affected consumers only comprise of an extremely low population size and emphasize
their products promote planet sustainability and pose no detrimental harm to human
health.
For price, Impossible Food is ranked the highest as it distributes extensively at higher-
end restaurants such as Gordon Ramsay’s Bread Street Kitchen and Curious Palette at
Prinsep Street [ CITATION Lee19 \l 1033 ]. Closely followed is BM that distributes selective-
extensively at Bread Street Kitchen as well and NTUC Finest with the price aimed at the
range of higher middle income [ CITATION Chi19 \l 1033 ]. In contrast, Quorn sits on the
lower end of the price scale with intensive-selective distribution at RedMart and Amazon
Prime [ CITATION Quo191 \l 1033 ].
On its official Facebook page, BM has stated its position as a “Food Wholesaler in
Singapore” [ CITATION Bey19 \l 1033 ] . As a wholesaler, the company collects raw materials
from its suppliers and perform procurement, packaging, and quality control before
distributing to supermarket retailers for sale. Their rival, Impossible Food, poised as a
retailer to focus on product procurement and online marketing by outsourcing delivery to
a third-party logistics (3PL) company [ CITATION Wig19 \l 1033 ] for distribution to retail
outlets and end-consumers. Similarly, Quorn, adopts the position of retailer to
concentrate on product procurement, especially to prevent public uncertainty and
commotion due to the huge debate of the ingredient (mycoprotein) being extracted from
molded mushrooms [ CITATION Bly18 \l 1033 ]. Therefore, the firm too contracted a 3PL for
delivery to retailers and end-customers.
Through market segmentation on the four aspects, and market positioning on the 4Ps,
Impossible Food earns the highest revenue, followed by BM, and then Quorn.
Therefore, the revenue earned indicates the corresponding size of market share each
firm holds as denoted by the size of the logo in Figure 15.
7. Product (Marketing Mix)
7.1 SWOT Analysis
Recently, the Singapore government has been actively raising awareness and
promoting healthy living. This initiative has motivated locals to adopt a healthier lifestyle
and seek healthier food options. Through idea generation from external sources, the
marketing team has thought of using product line filling to promote and raise awareness
of the high quality, nutritional and organic ingredients used such as pea protein in the
products. Besides existing products such as the renowned Beyond Burger, new product
varieties will be introduced to the product line such as chili and cheese flavors to provide
consumers with more fuller line choices while increasing profits.
7.3 3 Levels of Products
The three levels of products of core customer value, actual product, and augmented
product are further elaborated below.
Actual Product
The core benefit and customer value will be incorporated into the actual product. These
core elements are product features and quality; and brand packaging, name and
design. Since the main ingredient is pea protein in plant-based meats, they undergo
processing, weaving, and various combination of flavorings to procure different meat
substitutes [ CITATION Tra19 \l 1033 ]. As for brand-related attributes, BM’s signature fork
featured within the rustic stamped typography and crowned by the veggie animal
symbol [ CITATION Lin16 \l 1033 ] allows easy identification. Furthermore, the mouth-
watering food photography illustrated on the packaging tempts consumers to taste this
delicious food.
Augmented Product
BM can offer additional customer services and benefits by partnering with different
restaurants and cafes. For example, the collaboration of Blue Apron and BM has been
successful as shown in most customers expressing their interest in adding plant based
Beyond Burger to Blue Apron’s menu [ CITATION Jam19 \l 1033 ]. In terms of individual
benefits, BM product has a short preparatory cooking period, which highlights the
efficiency and convenience of cooking at home.
7.4 Product Classification & Range
BM is classified under specialty products due to the relatively higher price than their
meat counterparts that resulted in infrequent product purchases. These purchases are
often triggered by consumer’s decision of when to consume healthier or reduced meat
in their diet.
In terms of product range, BM encompasses burger beef patties, sausages, and beef
crumbles to align with the largest meat categories of beef, pork, and poultry.
8. Price (Marketing Mix)
8.1 SWOT Analysis
High-low pricing strategy is adopted to attract BM’s targeted audience. A higher price is
fixed on normal days while frequent promotions runs on selected occasions related to
health and environment such as Earth Hour on 22 Apr yearly [ CITATION Wee19 \l 1033 ]
and World Meat Free Week [ CITATION Wor19 \l 1033 ].
8.3 Price Adjustment Strategies
BM has adopted four price adjustment strategies to remain competitive in the market in
terms of pricing while meeting consumer’s perceived value of BM.
In Figure 18, product-form pricing sets different prices for different product range of
burger patties, sausages, and bread crumbles. Location pricing is also leveraged in
supermarkets and cafes to accommodate to consumers purchasing prowess as evident
in the lower price charged in supermarkets than cafes. For promotional pricing, the firm
adopts high-low pricing that focuses on stock clearance before product expiry
commences by temporarily increasing sales. Lastly, discount and allowance pricing aim
to encourage consumer splurging at that moment by lowering product prices.
As for place, convenience is an important customer need and is vital to a firm’s success
for market expansion as depicted in Figure 19. Despite catering to their needs, the
availability of products is restricted due to selective distribution. With the government
and activists calling for planet sustainability, expanding into new territories with plant-
based meat seems to be a viable option that supports this notion. Despite only 9% of
the estimated $2.7 trillion global meat market by 2040 in projected profits [ CITATION Dar19
\l 1033 ] belong to faux meat, the firm should take note of how selective distribution
constraints the growth of brand awareness within the distributed outlet’s vicinity.
9.2 Marketing Channels
By using a dual channel system in Figure 21, BM can reach out to more consumers and
fortify their market presence in Singapore.
10. Promotion (Marketing Mix)
10.1 SWOT Analysis
Pull Strategy
For BM, pull strategy in Figure 23 is used for the promotional mix. Since consumers are
moving towards a healthier lifestyle, there is an increased demand for organic and
healthier choice products.
Sales Promotion
Promotional pricing is also adopted by BM to increase short-run sales with lowered
listed price. For example, a special promotion event that gives out free samples of BM’s
plant-based meat can be held at mini booths in supermarkets. This opens an
opportunity for consumers to test and self-evaluate the new product first-hand, which
can possibly lead to a shift from animal-based meat to plant-based meat. Additionally,
the products can be priced relatively lower such as providing a 20% discount to
incentivize consumers to purchase the product instantly.
BM can also promote their brand at eco-events that are held in Singapore whereby
product sampling booths can be set up for product testing and even provide special
discounts or coupons to potential consumers at the event if they were to order the
products directly or from their nearest supermarket chain.
11. Conclusion
To expand into the Singapore market, the situation analysis of BM is conducted in
alignment with their mission and objectives with the targeted market. The market size
and potential are first researched before calculating the market growth with regards to
micro and macro environment factors of marketing intermediaries and competitors; and
3 forces (demographic, natural, social) and performing a SWOT analysis on the current
market situation. Using SMART framework, the marketing objectives are highlighted
before discussing the buyer behavior for four types of consumers (LOHAS, naturalities,
conventionals, unconcerned) and the buyer decision process. After which, the target
market is segmented according to geographic, demographic, psychographic, and
behavioral aspects, and profiled. After which, competitor analysis of Impossible Food
and Quorn is conducted using market segmentation of the same four aspects
mentioned earlier and positioned on a positioning map to showcase the market size of
each company. Bringing up the rear are the 4Ps of the marketing mix in terms of the
SWOT analysis, how beneficial each ‘P’ is to consumers and/or BM, and the strategies
recommended to counter the challenges proposed.
Through this report, BM seeks to increase market share and profits by raising
awareness on their humble variety of plant-based meat substitute products and use
these proposed promotion strategies to expose customers to a healthier and more
sustainable lifestyle. This approach can hopefully entice customers through the unique
product formula and encourage them to be supporters of non-GMO and soy-free foods,
which value adds to the cause of leading a LOHAS lifestyle.
12. References
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