Professional Documents
Culture Documents
Assignment No: - 01
Chapter No : 11 (Eleven).
Assignment Topic : Corporate Performance, Governance and Business Ethics.
Course title : Strategic Management.
Course code : FIN-6304.
Batch No : 18th, Section-A.
Department : Finance & Banking,
Program : MBA (Evening).
SUBMITTED TO:
Farzana Nasreen
Lecturer
Department of Finance
Jagannath University, Dhaka
SUBMITTED BY:
Group No-11
SL
Students’ Name Students’ ID Batch No Section Remarks
No
01 Rima Akter M19180203711 18th A
02 Afroja Akter M19180203731 18th A
03 Sayed Rafsun Jany M17100203380 10th B
Page
SL Table of Content No
i
Chapter-1 : Introduction 1-3
1.1 Introduction 2
1.2 Objectives of the Report 2
1.3 Methodology 2
1.3.1 2
Type of report
1.3.2 Sources of data collection 2
1.4 Scope of the Report 2-3
Chapter-2: Closing Case Discussion of Tyco Int. co 4-10
2.1 Case Description: Case study on the rose and fall of Dennis Kozlowski! 5
2.2 Answer of Case Question (1-4) 6-10
2.2.1 1. Under the leadership of Dennis Kozlowski, Tyco grew rapidly for a decade. Why do you think 6
pursued his growth through acquisition strategy? How did it benefit Tyco? How did it benefit
Kozlowski?
2.2.2 2. What do you think leads top managers to engage in accounting manipulation to pad earning, as 7
apparently happened at Tyco?
2.2.3 3. During the period when Tyco’s profit were apparently overstated to the tune of $ 1.5 billion, its 8
account were audited every year by a major independent accounting firm that signed off on
them. Why do you think that the accounting firm did not catch the manipulations Tyco?
2.2.4 4. Why do you think Kozlowski and Swartz, both bright successful businessmen, engaged in the 9
behavior that they did? What motivated them to take such risks? How risky do you think they
thought their behavior was?
2.3 Case summary 10
Chapter-3:
Findings cause of failure of Tyco & possible managerial initiative 11-29
to improve condition.
3.1 Regulatory Findings of Tyco Int. Co. 12
3.2 Possible Managerial Initiative: 12
3.2.1 Corporate Governance: 12
Elements of Good corporate government 12
Golden Rules (Ethics, goals, organization, reporting, strategic management) 14
3.2.1.1 Business Ethics 14
3.2.1.2. Congruence of Goals 14
3.2.1.3 Organization: 14
3.2.1.4. Reporting 14
3.2.1.5. Strategic management: 15
3.2.1.5.1. Position analysis on the basis of---- 16
A Internal analysis and strategic capability & its process 16
ii
Tyco International Porter Five (5) Forces Analysis
18
B.iii.a Threats of new entrants, Strong factor, week factor & possible initiatives 18
B.iii.b Threat of Substitute Products, High threats, low threats, possible initiatives 19
B. iii. c Rivalry among existing firms: High threats, low threats, possible initiatives 20
B. iii. d Bargaining Power of Suppliers, High threats, low threats, possible initiatives 21
B. iii. e Bargaining Power of Buyers, High threats, low threats, possible initiatives 21
B. iii. f Limitations of Porter’s Five Force Model 22
C Stakeholder Analysis 22
C. i Weighting the stakeholders 24
3.2.1.5.2. Formulation of strategy for Tyco Intl. co 26
A Generating strategic options: 26
i. The cost leadership with Advantage & dis advantage 26
ii. Differentiation Strategy with Advantage & dis advantage 26
iii. Focus Strategy 27
B Evaluating and selecting the suitability option 27
3.2.1.5.3. Implementing the strategy 28
3.2.1.5.4. Monitoring & controlling progress: 28
Pictorial presentation of Strategic Management process with golden rules of
corporate governance
29
Chapter-4: Findings and Recommendation Conclusion 30-31
4.1 Findings 31
4.2 Recommendation 31
4.3 Conclusion 31
4.4 Reference & Appendix; 31
iii
Chapter-1: Introduction
1
1.1 Introduction:
Corporate image, or reputation, describes the manner in which a company, its activities,
and its products or services are perceived by outsiders. In a competitive business climate,
many businesses actively work to create and communicate a positive image to the
customer. Tyco Int. co works on public money so they should have positive image on
public mind so that public can rely on them.
1.2 Objectives of the Report:
To highlight the role of corporate governance & ethical practices inside the
organization to development a good corporate environment.
To give a bird’s eye view of Monitoring, Investigation on case study on Tyco int.
company in fall & rise era.
To relate the theoretical learning with the real life situation.
To assemble various policies, procedure and practices regarding image of the
organization.
To formulate recommendations for possible improvement.
To suggest some remedial strategic application for regaining the lost public image & to
improve the value in financial market & consumers market.
1.3 Methodology:
We have used different types of method, to prepare this report. From our textbook, from
group discussion, taking help from the experienced people, different journals, articles,
visiting different website, and corporate governance academic course. Also use analytical
method like –Five Porters forces model analysis, PEST analysis, Five golden rules in
corporate governance analysis & we related with strategic analysis for Tyco international
company.
1.3.2 Sources of data collection: We have collected data mostly from secondary
sources and a few from primary sources also.
Different publication regarding corporate syndication.
Different newsletters.
Website search on Tyco inter. Company.
Practical conversation with different people about different corporate incident &
behavioral practice.
Text book case description on Tyco international company.
2
competitive advantage over its rivals. To complete a reflective & informative report, we
studied different reports & seen a strategic analysis congruent with corporate Governance
ensures sound environment condition and leads a higher profitability to a company. The
study also explains the regulatory aspects of company manager & CEO. And this study is
descriptive in nature. But we have also faced few problems in completing this report:
Lack of Information: As management systems & function are not disclosed clearly in a
Tyco int. company, there is lack of sufficient information for analysis. For this reason it is
difficult to analyze current situation of these reporting.
Even we could not accumulate all the available facts. However, we have tried our best to
prepare our report as good as possible within these limitations.
3
Chapter-2: Closing Case Discussion of Tyco
Enterprise
4
Closing Case (ch-11)
5
Answer of Case Question (1-4)
Answer:
Actually Dennis Kozlowski, CEO of Tyco in 1990 as well as former chief financial
officer of Tyco, was engaged in “accounting tricks”. To pad its books and make the
company appear significantly more profitable than it actually was, Kozlowski lauded in
the business press as a great manager who bought undervalued asset and then enhanced
their value by imposing tight financial controls at the acquired companies. He also tried to
show up that company’s revenues expended from $3.1 billion to almost $40 billion which
most of this growth was due to series of acquisitions that took Tyco intro a diverse range
of unrelated business. Generally; Tyco financed the acquisitions by taking on significant
debt commitments, which by 2002 exceeded $ 23 billion. Moreover Kozlowski showed in
its pad books that companies’ profits had been overstated by $1.5 million. These
criticisms were finally revealed after 2002 and charged with tax evasion by federal
authorities.
Tyco Enterprise was not benefitted to for long time. In contrast Enterprise Tyco was
charged a $1.5 million against earnings for accounting errors made during the Kozlowski
era (Since Tyco’s profits had been overstated by $1.5 million during Kozlowski’s tenure)
after a special audit requested by Edward Breen in 2003.
That unethical business practices did not bring any benefit to Dennis Kozlowski for long
time. In contrast, it is seen that Tyco financed the acquisitions by taking on significant
debt commitments, which by 2002 exceeded $ 23 billion. It is observed that Dennis
Kozlowski used to have companies fund for his own best interest instead of stockholder’s
best interest. After a criminal trial in June 2005, Dennis Kozlowski was convicted of 23
counts of grand larceny, conspiracy, securities fraud, and falsifying business records in
connection. With what prosecutors described as the systematic looting of melons of
dollars from conglomerate where Kozlowski was found guilty of looting $90 million from
Tyco. Dennis Kozlowski was sentenced to jail for a minimum of eight years.
6
2.2.2. Case Discussion Question No: 2
What do you think leads top managers to engage in accounting manipulation to pad earning,
as apparently happened at Tyco?
Answer:
Leads top managers like CEO can use their authority & control over corporate fund to satisfy
their desire as the cost of return to stockholder & aiming to maximize risk capital
providers/shareholders return. The boards of directors are the centerpiece of corporate
governance system who are directly elected by stockholders. They keep valuable information
about the company’s activities. Without such valuable information the board cannot
adequately perform its monitoring function. But top managers’ desire for greater income,
power, job securities, and status lead them to engage in excessive Job-consumption and
corporate scandals. They eventually get engaged in buying and attaching with many new
businesses, in an attempt to increase the size of company through diversification & engaged
to Empire building. Although this poor business practice depress the companies long-run
profitability and thus shareholders return by long seeking the right balance between
profitability and growth.
An inside director are senior employee of the company such as CEO are full time employee
of the company.
On the other hand outside directors are not full time employees of the company. Many are
them fulltime professionals who hold position on the board of several companies. They need
to maintain reputation as competent under incentive to perform their task as objectively and
effectively as possible.
Critics of the existing governance system charge that inside director often dominate the
outsiders on the board. Because Inside director can use their position within the management
hierarchy to exercise & control over what kind of information and agenda the board receives.
Because insiders have intimate knowledge and control over information, they may be in
better position than outsiders to influence boardroom decision making, which may help
themselves to information asymmetry between principals and agents. Consequently they can
present information in a way that puts them in favorable light. Those unethical prices exactly
happened to Tyco enterprise by Dennis Kozlowsk and Mark Swartz.
Under corporate law The Board of Director shall work to represents the interest and act as an
agent on behalf of principal holders /shareholders of the company. The board can be held
legally accountable for the company’s action. BOD position in the apex of decision making
within company allow it to monitor corporate strategy decision and ensure that they are
consistent with shareholder interest. If board sense is that corporate strategies are not in the
best interest of stockholders, it can apply sanctions, such as voting against management
nomination to the board of director or submitting its own nominee. In addition the board has
the legal authority to hire fire and compensate corporate employees including most
importantly CEO. The board is also responsible for making sure that audited financial
statement of the company present a true picture of financial institution. Thus the board exist
to reduce the information asymmetry between stockholders and manager and monitor and
control management action on behalf of stock holders.
7
In 2002, the Surban oxley act (SOX) passed in the USA tighten rules corporate government
reporting and corporate governance. However; separating the role of chairman and CEO
limits the ability of corporate insider and particularly that of the CEO, to exercise control
over the board. Or chairman role goes to outsider or Board of director’s a minimum portion
of mandatory holding of stock could be a possible solution of this matter.
Answer:
The trading companies are required to file financial statement by Security Exchange
Commission (SEC) that oversees the financial market and accounting standard setting bodies,
according to generally Accepted Accounting Principles (GAAP) under standards setting
bodies Financial Accounting Standard Board (FASB) in USA. Many countries outside of
USA may follow another accounting standards namely International Financial reporting
System (IFRS) issued by International Accounting Standards Board (IASB). The purpose to
consistent, detailed and accurate information about how efficient and effectively the agents of
stockholders (managers) running the company.
To make sure that manager do not misrepresent the financial information the accounts be
audited by an independent and accredited accounting firm to ensure a faithful representative
accounting statement to investors. Such information enable a stock holder to calculate the
profitability to take the decision; Return on Invested Capital [ROIC= Net Income ÷ (Equity +
Debt)] where investors will take the decision on invest or not compering to that of
competitors ROE.
But sometimes a fair and accurate auditing report by a reputed auditors may mislead the
investors decision if there is created so much off balance sheet partnership by CFO or other
managers for their personal interest to hide the true state from public review known as
‘Gaming of financial statement’. That practice was done by Dennis Kozlowsk and Mark
Swartz. This intended false representation of financial statement is considered as direct
violation of fiduciary duty. In recent year the practice of gaming financial statement by
managers to present a distorted picture of their company’s finance investor’s has been
observed frequently. The typical motive has been to inflate the earning or revenues of a
company, thereby generating investor enthusiasm and propelling the stock price higher,
which gives managers an opportunity to cash in stock option grants for huge personal gain.
Obviously the expense stockholders who have been mislead by reports.
Sarban Oxley Act (SOX) set up a new oversight board for accounting firm, required CEOs
and CFOs to endorse their company’s financial statements, and barred companies from hire
the same accounting firm for auditing and consulting service.
8
2.2.4. Case Discussion Question No: 4
Why do you think Kozlowski and Swartz, both bright successful businessmen, engaged in
the behavior that they did? What motivated them to take such risks? How risky do you
think they thought their behavior was?
Answer:
The answer to this question depends on a few generalizations are mentioned below:
a. Personal Ethics & business ethics: First it is important to recognize that business ethics
are not divorced from personal ethics, which are the generally accepted principals of right
and wrong governing the conduct of individuals. As individual, we are taught that it is
wrong to lie and cheat and right to behave with integrity and honor and standard for what
we belief to be right and true. The personal ethics code that guides our behavior come
from a number sources, Including i) our parents, ii) our school, iii) our religion and iv) the
media. Our personal ethical codes will exert a profound influence of the on the way we
behave as business people. An individual with a strong sense of personal ethics less likely
to behave in an unethical manner in a business setting; in particular, he or she is less
likely to engage in safe dealing and more likely to behave with integrity. Personal ethical
fundamental might absent in the philosophy of Kozlowski and Swartz. So that their desire
for greater income, power, job securities, and status lead them to engage in excessive Job-
consumption and in unethical business practices.
c. Business Environment: Unfortunately, the climate in some business does not encourage
people to think the ethical consequence of business decision. This brings us to the third
cause of unethical behavior in business; and organizational culture de-emphasis business
ethics and considers all decision to be purely economic ones. Tyco enterprise business
environment most probably was assumed well until the joining of Swartz as a CFO in that
company. Unethical job consumption attitude and practice by previous executive Swartz
might directly or indirectly influence Kozlowski to focus on gaining his personal interest
like Swartz.
d. Unrealistic Goal: A related fourth cause of unethical behavior may be pressure from top
management to meet performance goals that are unrealistic, which can be attained by only
cutting corners of acting in an unethically manner. An organization culture can
“legitimatize “behavior that society would judge as unethical. Particular when this is
9
mixed with a focus on unrealistic performance goals, such circumstances, there is a
greater than average probability that managers will violate their own personal ethics and
engage in behavior that is unethical. By the same token, an organizational culture can do
the opposite and reinforce the need for ethical behavior. We can get to observe that
Dennis Kozlowski, CEO of Tyco, was engaging in such activities to represent himself a
highbred & unrealistic target achiever although the Enterprise did not impose on them
any unrealistic target. Kozlowski himself was engaged with making his own benefit and
reputation by “accounting tricks”. He tried to appear company significantly more
profitable than it actually was, for this Kozlowski lauded in the business press as a great
manager who bought undervalued asset and then enhanced their value by imposing tight
financial controls at the acquired companies. Just for showing him an extra ordinary &
unrealistic goal achiever. He also tried to show up that company’s revenues expended
from $3.1 billion to almost $40 billion which most of this growth was due to series of
acquisitions that took Tyco intro a diverse range of unrelated business. Generally; Tyco
financed the acquisitions by taking on significant debt commitments, which by 2002
exceeded $ 23 billion. Moreover Kozlowski showed in its pad books that companies’
profits had been overstated by $1.5 million.
These criticisms were finally revealed after 2002 and charged with tax evasion by federal
authorities. Moreover After a criminal trial in June 2005, Dennis Kozlowski was
convicted of 23 counts of grand larceny, conspiracy, securities fraud, and falsifying
business records in connection. Dennis Kozlowski was sentenced to jail for a minimum of
eight years.
2.3. Case summary: In this case study we take a close look at the government
mechanisms of Tyco int. company that its former two greedy executives were so much
busy at gaining personal interest instead of valuing other stakeholders interest. They
practiced unethical behavior in the corporation and destroyed good governance system of
the company. As a result company generally may fall in losses its productivity, rate of
return on equity capital (ROIC) of different investors (risk capital providers & creditors).
Company may also loss its goodwill in the marketplace and potential investors, potential
buyers & lost image to suppliers. However; we have seen the legal initiatives were also
taken against two former executives (Kozlowski and Swartz) for their unethical corporate
practice.
10
Chapter-3:
Findings cause of failure of Tyco & possible
managerial initiative to improve condition.
11
3.1 Regulatory Findings of Tyco Int. Co.
It is observed that Kozlowski was replaced by a company outsider, Edward Breen in 2003.
But already Tyco has established a very negative face in public media about the bad
incident of former executives by Kozlowski and Swartz which will generally lead to reduce
consumers & investor attraction toward Tyco enterprise. This goodwill loss also might lead
to fall its productivity and destroy corporate structure inside the organization. Tyco is now a
depressed organization which is under legal accusation of huge amount of financial penalty
and huge debt obligation. In this situation Tyco seems in going towards at the door of
possible liquidation or bankruptcy day by day. At this situation the new executive need to
take some necessary initiative to protect companies’ interest at any cost. Stockholders,
customers, employees are the prime stakeholders, has affected so much for this company
incident. Some strategic initiative that should have been taken by Kozlowski and Swartz
and should be followed by Edward Breen to protect Tyco’s decline, are discussed in later
part of this report.
3.2 Possible Managerial Initiative: To regain the positive face in market, Tyco should
establish good corporate governance & ethical practice (following 5 golden rules in
corporate governance & ethics) inside the organization by strategic management approach,
which can helps Tyco to fulfill all stakeholders interest & to analyze its current position in
market that will help to understand Tyco’s competitive advantage over its’ rival by Internal,
External, & Shareholder analysis. Good Corporate Governance must be in Bones &
Bloodstream that in turn replicated in the outlook of the Organization that is Culture &
Public Image.
12
implementation of strategic plan (ex; formulate a properly developed strategy covering the
next three years to achieve). The directors of Tyco should take main concern about
Marketing/image, production/operation/comparative performance, financial structure,
personal/organization(division or duties: Leadership)
2. Consider & care about the employees, past, present & future: Management of Tyco need
to concern about employees interest so that they do not agree to meet any unethical practice.
Like
• A three years resource plan
• A well define job description
• Generous remuneration packages
• Recruitment process
• Training & development
• Health & life assurance and pension agreements
• Internal communication
3. Take account of the needs of the environment and the local community: Tyco need to
take a concern about the effect of local community with companies operation.
• In General Terms: Clean operating system, Waste disposal
• In Specific Terms: Planning of Particular project.
4. Work to maintain excellent relations with both customers and suppliers: Management of
Tyco should work to increase profitability with maintain good relation with other
stakeholders. Like;-
• Attracting the customers: How to keep the existing customers and how to build a
relationship with them; how to attract new ones etc.
• Suppliers: Getting credit from important suppliers and building a reputation for
reliability.
5.Maintain proper compliance with all applicable legal and regulatory equipment: The
Company Tyco should concern about-
13
Golden Rules of Corporate governance: A good practice of corporate governance ensures a
good Management function. It can help Tyco to formulate the strategic management. So a
good corporate governance practice by Tyco can be ensured by following ‘Golden Rules’ in
management process. They are Ethics, Congruence of goal, organization, Reporting &
strategic management. Described below:
3.2.1.1. Business Ethics: According to Andrew Crane, “business ethics is the study of
business situations, activities, and decisions where issues of right and wrong are
addresses”. It is important for Tyco that employee should not only concentrate for their
profit but also for their ethical in order to build a good relationship and loyalty among
their customers and clients. Ethics represents a set of norms of standard behavior guiding
the employees to exercise on moral standard of honesty, loyalty and trust that have a
significant value in terms of the efficiency and effectiveness with which a business can
run effectively & increase its lifetime for a long term because of honesty, loyalty and co-
operation. Ethical issues included;
3.2.1.2. Congruence of Goals: A goal is precise & measurable desire future state that a
company must realize if it is to attain its vision or mission. An appropriate set of goals
properly reflecting the expectations of all stakeholders, weighting different stakeholders’
claim and focusing on their interest of Tyco.
Corporate governance work to adjust companies agreed goal and stakeholder’s goal.
3.2.1.4. Reporting: Tyco need to have a system ensuring that information being passed
through communication channels is sufficient and accurate enough to satisfy all
stakeholders thereby confirming accountability and transparency.
14
Source of conflict: Window dressing, Material Misstatement, Information Asymmetry,
With Board disclosure & Stakeholders’ Inference
15
Strategic Analysis includes; 1) Position Analysis. 2) Formulating Strategy. 3)
Implementation. 4) Monitoring, Strategic analysis on the line of ensuring good corporate
governance for Tyco Company is described below;
3.2.1.5.1. Position analysis: It helps Tyco company to understand current position by the
Internal and external competitive environment analysis. It also helps to find out its
strength, weakness & stakeholders interest to set a suitable & achievable business goal
relating to company mission and vision. For a growing company the position analysis is
must to understand its competitive advantage which involved with A) Internal analysis,
B) External analysis & C) Stakeholder analysis. However; The position analysis are
described below in details:
A. Internal analysis and strategic capability: Generally it is done for several types of
purpose for company are described below:-
B. The external analysis and competitive position for Tyco: The external Analysis
process that is made to:---
Understand business environment of Tyco:
---current industry structure
---the nature of the competitive forces
Evaluate the organization within Tyco’s industry structure:
---the business relative to competitors
---the ‘drivers of change’
Summaries the key issues and assess Tyco’s competitive position
---opportunities and threats
16
---potential sources of competitive advantage
---short-term improvement potential within the existing strategy
To understand the opportunities & threats for Tyco, The new management should follow
entire external analysis process. But we would like to address here only Porter’s Five (5)
Forces Model Analysis which is belongs to the no iii) level of external analysis process.
Porter Five (5) Forces Model was proposed by Michael E. Porter in 1979. The purpose was to
assess and evaluate the competitive positioning and strengths of business organizations. The
model has three horizontal competitive forces (Threat of Substitute Products or services, the
threat of new entrants and rivalry among existing firms) and two vertical forces (Bargaining
power of buyers and bargaining power of suppliers).
These forces shape the competition within any industry. The overall industry competitiveness
declines when these forces reduce profitability. Porter found SWOT analysis. Many new
companies use the Porter Five (5) Forces Model to decide whether it is profitable to enter in a
particular industry.
Here is the pictorial presentation of the Porter Five (5) Forces Model:
17
Tyco International Porter Five (5) Forces Analysis
Application of this model can help Tyco International to determine the industry
attractiveness and understand its competitive positioning in the market. The analysis could
have used by former executives & can be taken by new management to make some
strategically wise decisions that could improve the performance of Tyco International and
ensure long-term survival & defend from profitability loss. Forces are described below;
B.iii.a. Threats of new entrants /Risk of Entry by Potential Competitors for Tyco:
Threat of new entrants reflects how new market players impose threats to the existing
market players like Tyco. In the mean-time there has much possibility to entrance of new
potential competitor which could be threat for Tyco int.com to loss significant brand
loyalty. However;
Here are some factors that represent the high threat of new entrants for Tyco
International:
If the industry will be profitable and barriers to enter the industry will be low & existing
regulations support the entry of new players it will attract more players and hence, the
threat of new entrants will be high.
18
If building a distribution network were easy for new players.
If consumers intend to have alternative new brands due to weak brand loyalty or lack of
customer responsiveness from Tyco.
Alternatively; the low threat of new entrants considers the following situation for Tyco
are described below;
When Entry in the industry requires substantial capital and resource investment. This
force also loses the strength if product differentiation is high and customers place high
importance to the unique experience.
Tyco International will face the low threat of new entrants if existing regulatory
framework imposes certain challenges to the new firms interested to enter in the market.
In this case, new players will be required to fulfill strict, time consuming regulatory
requirements, which may discourage some players from entering the market.
The threat will be low if psychological switching cost for consumers is high and
existing brands, Tyco can establish a loyal customer base.
Tyco int. can develop long-term contractual relationships with distributors to widen
access to the target market.
Tyco International can also find out an investment in research and development
activities, introduce innovative products/services to set strong differentiation basis.
B.iii.b. Threat of Substitute Products or services for Tyco: Substitute products are the
products from different business or industries can satisfy similar customer need. The
availability of substitute products or services makes the competitive environment
challenging for Tyco International. High substitute threat shows that customers can use
alternative products/services from other industries to meet their needs. Various factors
determine the intensity of this threat for Tyco International.
19
However, this threat is substantially low for Tyco International when;
The switching cost of using the substitute product is high (due to high psychological
costs or higher economic costs)
Customers cannot derive the same utility (in terms of quality and performance) from
substitute product as they derive from the Tyco International’s product.
How Tyco International can tackle the Threat of Substitute Products or services?
Tyco International can reduce the Threat of Substitute Products or services by clearly
emphasizing how its offered product/service is better than the available substitutes.
Lastly, it can improve the quality, maximize value for money and set strong
differentiation basis to discourage customers from using the substitute product.
B.iii.c. Rivalry among existing firms: The Rivalry among existing firms shows the
number of competitors in the same industry that give tough competition to the Tyco
International. High rivalry shows Tyco International can face strong pressure from the
rival firms, which can limit each other’s growth potential. Profitability in such industries
is low as firms adopt aggressive targeting and pricing strategies against each other.
There are some factors that increase the Rivalry among existing firms for Tyco
International
The company will face intense Rivalry among existing firms if market players are
strategically diverse and target the same market. when their number or size is large.
The rivalry will also be intense if very few customers exist for a large number of
producer /service provider exist in market that lead a declining demand.
The rivalry will also be intense if customers are not loyal with existing brands and it is
easier to attract others’ customers due to low switching costs.
If high fixed cost generated inside Tyco to operate the company.
Competitors with equal size and offering undifferentiated products with slow industry
growth tend to adopt aggressive strategies against each other.
These all factors make the Rivalry among existing firms a major strategic concern for
Tyco International
The Rivalry among existing firms will be low for Tyco International if;
There are only a limited number of players in the market
20
The products are highly differentiated, and each market player targets different sub-
segments
The exit barriers are low, which means firms can easily leave the industry without
incurring huge losses.
How Tyco International can tackle the Rivalry among existing firms?
Tyco International should focus on the implicit needs and expectations of its customers to
strengthen the differentiation basis.
It should raise switching costs by developing long-term customer relationships.
The organization should also invest in research and development activities to identify
new customer segments.
In some cases, collaborating with competitors can be mutually beneficial. The
organization can look for this option as well.
B.iii.d. Bargaining Power of Suppliers for Tyco: Suppliers are the organizations that
provide input such as material and labor into the industry.
The product supplied is vital to the industry and has few substitutes.
When industry is not important customer to the supplier.
Switching costs for companies in the industry are significant
If supplier start to use their inputs in forward integration to produce and compete
with companies already in the industry.
When suppliers are few and demand for their offered product is high, it strengthens
the suppliers’ position against Tyco International.
If the employees of Tyco International are not well educated, do not have adequate
market knowledge and lacks the price sensitivity, it automatically strengthens the
suppliers' position against the organization.
Contrarily, the bargaining power of suppliers will be low for Tyco International if:
Suppliers are not concentrated
Switching costs are low
Product lacks differentiation
Substitute products are available
Tyco International is highly price sensitive and has adequate market knowledge
21
Developing the long-term contractual relationships with suppliers from different
regions not only lowers their bargaining power but also allows Tyco International to
improve its supply chain efficiency.
Finally, Tyco International can find the alternate ways of producing the product if
product demand is high enough and the firm has required competencies and
expertise.
B.iii.e. Bargaining Power of Buyers for Tyco: Industry buyer may be the consumers or
end users who ultimately uses the product or intermediaries that distribute or retails the
products. These buyers are most powerful. This force directly influences the Tyco
International’s ability to accomplish the business objectives. Strong bargaining power
lowers profitability and makes the industry more competitive. Whereas, when buyer
power is weak, it makes the industry less competitive and increase the profitability and
growth opportunities for Tyco International
There are some factors that increase the bargaining power of buyers:
A more concentrated customer base increases their bargaining power against Tyco
International
Buyer power will also be high if there are few in number whereas a number of sellers
are too many.
Low switching costs (economic and psychological) also increase the buyers’
bargaining power.
In case of corporate customers, their ability to do backward integration. Backward
integration shows the buyers' ability to produce the products themselves instead of
purchasing them from Tyco International.
Consumers’ price sensitivity, high market knowledge and purchasing standardized
products in large volumes also increase the buyers' bargaining power.
Some factors that decrease the bargaining power of buyers include;
If any customers’ group generally influence lower portion of purchasing.
Buyers inability to integrate backwards,
Low price sensitivity, lower market knowledge,
High switching costs and purchasing customized products in small volumes.
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Limitations of Porter’s Five Force Model: Porter, who presented the model in his work
Competitive Strategy: Techniques for Analyzing Industry and Competitors, developed it
because he felt that the SWOT (strengths, weaknesses, opportunities, and threats) analysis
was not specific enough for the requirements of industry. There have been criticisms of
the Five Forces model from economists, who put forward examples of other forces that
may affect an industrial scenario, such as government regulations.
Porter implicitly dismissed these criticisms, saying that these were not “forces” as such,
but only aspects that affected them. Business managers use the Five Forces model mainly
to initiate an analysis of competitiveness. They depend on other frameworks to develop
their strategies. All said, the attractiveness of an industry to a company depends on the
type and quality of the company’s organizational and financial resources. In the corporate
jungle, it is the fittest that survives.
C. Stakeholder Analysis for Tyco: The groups of people, who have stake on company
Tyco, are stakeholders group. All stakeholders are in exchange relationship with the
company. They have right to get timely & accurate information about their investment in
accounting statement. Such as
• Customer has right to get fully informed about the product & service which they wish
to purchase
• Employee – Have the right to work in a safe working condition.
• Suppliers who provide raw material to company Tyco has right to be respected.
• Stockholders have residual claiming right etc
The table below shows the different role of both internal & external stakeholers with their
expectation as exchange relationship with company Tyco.
Exchange Relationship
Internal Group
of money
Supplier Input Revenue & dependable buyer
Creditor Fund Interest income/ ROI
Government Rules & regulation for Company to adhere the rules
business practice & fair
competition
Union Productive employees Benefit to their member’s
contribution proportion to company
Local Local infrastructure Want company that are responsible
Communities citizen
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General National infrastructure Seek Some assurance such as;
Public Improved quality of life
Company existence
Stake holder analysis for Tyco: Tyco need to analyze its stake holder interest & wait from
different angle because; A good corporate governance is about treating all stakeholders
fairly.
Such an analysis enables a company to identify the most critical to its survival to make sure
their satisfaction is paramount. But all stake holders do not carry the same wait, most
company consider equity holder, customer & employees as the prime weighted and their
satisfaction as main among all. They have strong impact on company operation. However;
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Questionnaire-based research: Tools of stakeholder survey or Discussion-based interviews.
Analyze the several question from stake holder’s viewpoint to company on basis of
golden rules of corporate governance;
Ethics-- dose the company behaves responsibly towards all its stakeholders?
Goal-- dose the company’s goal reflect the expectations of all the stakeholders?
Organization-- Dose it protects the interest of its various stakeholders and has open
channels of communication with them?
Reporting-- is there information being passed through these channels which is sufficient
and accurate enough to satisfy all the stakeholders?
Propensity to Act
High Low
Will Act May Act Unlike to Act
Has power A1 A2 A3
High
Could get
Ability to B1 B2 B3
power
influence
Low Can’t get
C1 C2 C3
power
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Next Step is to map the weight in chart
3.2.1.5.2. Formulation of strategy for Tyco Intl. co: Strategic formulation has 2 part
they are Generating strategic options and Evaluating and selecting the suitability option are
described below:
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i. The cost leadership. The goal of the cost leader option is to increase efficiency and
lower the costs relative to its rivals. It helps to protect from industry competitors by cost
advantage. Company is less affected by increased prices of inputs. Even if there are
powerful suppliers, they cannot fall in price of inputs. And so as powerful buyers. Because
purchasing in large quantities increase bargaining power over suppliers. Company gain
Ability to reduce price to compete with substitute products. Low costs and prices provide a
barrier to new entry in the industry.
But company fall in problem if competitors may lower their cost structures,
If competitors may imitate the cost leader’s methods and if cost reductions may affect
demand.
Differentiation Advantages:
Differentiation Disadvantages:
Focus Strategy: Serving the needs of a specific market segment. After choosing a market
segment, a focused company positions itself using either Low-cost OR differentiation
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The focuser is protected from rivals to the extent it can provide a product or service
they cannot.
The focuser has power over buyers because they cannot get the same thing from
anyone else.
The threat of new entrants is limited by customer loyalty to the focuser.
Customer loyalty lessens the threat from substitutes.
The focuser stays close to its customers and their changing needs.
B. Evaluating and selecting the suitability option: The management of Tyco need to
select appropriate strategic option for its business goal. Strategic option should be selected
after previous analyzed data and suitability with company goal and other facts.
• JIT inventory can reduce costs and improve quality and reliability
• Using the Internet and e-commerce can provide information to customers and reduce
costs
• Low-cost and differentiated products are often both produced in countries with low
labor costs.
Company must select the appropriate option valuing ability and relating company capability
3. Write the business plan with detailed financial forecasts and budgets.
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4. Build in a system to enable the strategy to be kept on course or appropriately
modified.
9. Implement the strategic plan to corporate level, business level & operational level.
Quality: can measured by number of rejected, the number of defective product return
from customer, and the level of product reliability overtime.
Innovation: can be measured by number of new product introduced, the percent of
revenue generated from new product.
Responsiveness to customer: can be measured by number of repeat customer defection
rate, level of on time delivery to customer, & level of customer service.
Process:
1. Established standard & target
against which performance can be
measured.
2. Create system for measuring &
monitoring performance on a regular
basis.
3 Compare actual performance with established target.
4 Evaluate result & take corrective action if necessary
Monitoring & controlling are formal target setting measurement and feedback system that
helps manager to evaluate about a company. Monitoring & controlling ensures the proper
strategic & corporate governance practice in all level of Tyco towards achieving its strategic
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goal. I gives specific feedback about how well an organization & its members are
performing building competitive advantage.
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Chapter-4: Finding, Recommendation and
Conclusion
4.1 Finding: For the growth of a company a strategic management that consider to
multiple stakeholder interest is necessary. To smooth operation of company, strong ethical
management system is essential which was absent in Tyco. In this report we have tried to
take a close look on case study of company Tyco’s, government mechanisms that former
manager did not followed strategies which could lead to maximize shareholder value who
provide the risk capital to the enterprise. The report observes very low activities of employee
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participation in decision making in Tyco. Powerful executives intentionally use to provide
false information to take some extra advantage. Also found lacking of good governance
practice inside companies. Since Investors are generally getting influenced by other
investor’s decision, Kozlowski tried to catch up by spreading false rumor using this tricks.
However; two former greedy executives were busy at making their own benefit. The Entire
report has made on different strategically analysis on Tyco in very shortly considering every
strategically process but Tyco need to analyze details for its operation which was not possible
due to information limitation of company Tyco’s full profile.
4.2 Recommendation: Tyco need to pay attention to other internal & external
stakeholder’s interest for balancing the need of different parties to set an achievable strategic
goal. . In addition strong ethical principal amplification on strategic decision making is vital
which Kozlowski and Swartz did not follow. However; in the implementation state the strong
monitoring strategy is also recommended to take. After all company Tyco should make a vast
analysis to find its distinctive competencies to find out its competitive advantage. The new
management of Tyco should establish a good corporate governance practice inside the every
level of its business.
4.3 Conclusion: A sound management system leads to a growing economic condition for
every company. A number of strategically measures are required to be undertaken in this
respect. Good governance mechanisms recognize this truth. To conclude; we would like to say
that, Tyco still has a strong capability to face business challenge. Tyco is a well established
company for a decade so its new management would be able to do a perfect analysis to set its
strategy and meet the goal by congruence practice of corporate governance. After all, we have got
a nice and practical experience by making this analysis on such a topic. Tyco would be able to
succeed to implement the knowledge what we have learnt from the course in the classroom. We
wish that Tyco can successfully do their business and maintain the growth for a longer time.
4.4 References
1. www.assignmentpoint.com
2. https://www.coursehero.com/
3. https://www.case48.com/
4. http://www.strategicmanagementinsight.com/index.html
5. http://projects.bus.lsu.edu/independent_study/vdhing1
6. http://projects.bus.lsu.edu/independent_study/vdhing1/
7. Text Book
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