Classroom Activity

CHC33015 Certificate III in Individual Support (Ageing & Disability) 

CHCCCS011

Meet personal support needs 

Date ___20/11/2020______
Student name Sonam Tarke Gurung Trainer Name Atma

Student ID 18614 Trainer Signature

Student Signature sonam

Write a 250 words Reflective Summary on “Meet personal support needs”. It will help you
make a connection between what you are taught in theory and what you need to practice.

This unit describes the skills and knowledge required to determine and respond to an individual’s
physical personal support needs and to support activities of daily living. This unit applies to workers
who provide support to people according to an established individualised plan in any community
services context. Work performed requires some discretion and judgement and may be carried out
under regular direct or indirect supervision. This Unit is divided in four categories are

 Determine personal support requirements

 Maximise participation
 Provide personal support
 Complete reporting and documentation

Determine personal support requirements

In your role as a care worker you may be required to deliver aspects of personal
care to a diverse range of clients. Some of these may be:

 People living in a residential care environment

 People living in the community

 Students in schools

You may well be working with the client's primary carer to deliver services.
Whoever your client is they will have a personal care support plan in place to give
you clear instructions as to what kind of support they are expecting of you. The plan
is developed in consultation with the case manager, client, carer, doctor and other
professionals and covers the social, emotional, physical and cognitive aspects of a
client's total care. You may be responsible for working to a standalone personal care
plan or the personal care aspects of the wider individualised care plan. The care
plan will outline how you are to perform care tasks and the detail the level of client
involvement in the task. Often your role is to spend time encouraging the client to do
as much for them as possible.

RTO Number: 122208 CRICOS Number: 03373B Revision date: 18 Feb 2019
Next Review: 18 Feb 2020 Email: contact@jti.edu.au Revision: 1.0
© Job Training Institute Website: www.jti.edu.au Page 1 of 3
 It is vitally important that you review the care plan with the client, and their
primary carer if necessary, to ensure you are meeting the needs of the client in the most
professional manner possible. This is particularly important where the client's needs
may have changed recently or there is confusion about the limits of your role and
responsibility.

Maximise participation

Good grooming and personal care is one way of boosting the client's self-esteem and
sense of worth. The client may well have a particular sense of style and strong
preferences for the way they dress or wear their hair. This can be influenced by culture,
age or social experience.

Start by offering the client a choice regarding what they would like to wear. Limit the
number of options for people with severe depression or dementia as the decision
making process may be overwhelming if presented with too many choices. Keep in mind
safety concerns, social involvement and the weather when choosing appropriate clothes
and footwear.

Hair grooming and makeup are very personal and you should invite the client to guide
you through the process if you are the one performing the task.

You should always check the client's personal preferences before preparing equipment
and the environment to deliver personal care.

When making decisions regarding their personal care the client may require further
information on which to base their choices. If the client is to be going out of the house it
is appropriate to inform them of the weather conditions so they can choose their
clothing appropriately to match the climate and the occasion.

The client may need advice on modifications to be made to their clothing to adapt them
to their changing needs. Elastic waisted trousers are much easier to lower to go to the
toilet than unbuckling a belt and unbuttoning trousers. Cardigans or tops that unbutton
at the front are much easier to put on and off than jumpers and windcheaters, thereby
reducing discomfort to the client and risking skin tears.

When talking someone through a procedure such as teeth cleaning or bathing it may be
useful to prompt them to finish the task. This can be as simple as talking them through
each step or respectfully reminding them of part of the task not yet done.

Provide personal support

Always check the care plan for instructions on the appropriate equipment and aids to
use with people in your care. Assessments will have been conducted previously to
determine the most appropriate to use for each individual client. These are designed to
enhance the independence and dignity of the client while ensuring their safety and that
of the worker.

You will be responsible for monitoring the maintenance of all equipment to ensure it is
fit for purpose and ready to use when required by the client. Always check that hoist
batteries are charged before you place the client in it.

RTO Number: 122208 CRICOS Number: 03373B Revision date: 18 Feb 2019
Next Review: 18 Feb 2020 Email: contact@jti.edu.au Revision: 1.0
© Job Training Institute Website: www.jti.edu.au Page 2 of 3
Think through the task before you start, prepare all equipment and aids and have them
positioned conveniently before you commence the care task. This reduces any risk to
you and your client and ensures the task is completed in a professional and timely
manner.

Complete reporting and documentation

During your induction with an organisation you will be shown the correct procedures
for completing reports on your clients. Whether these are completed electronically or in
hard copy they must be an accurate reflection of the current health status of the client.

These reports are used to identify changes in the client that may need to be addressed
by modification to the care plan. Remember, as the person responsible for delivering the
service to the client you are best positioned to monitor the impact.

Make sure that you have alerted the supervisor to any concerns you may have about
your clients. Do not assume that they will read every entry against the progress notes of
each client. They will certainly read and act on the information if you inform them of
exceptional observations or behaviours.

RTO Number: 122208 CRICOS Number: 03373B Revision date: 18 Feb 2019
Next Review: 18 Feb 2020 Email: contact@jti.edu.au Revision: 1.0
© Job Training Institute Website: www.jti.edu.au Page 3 of 3