Company presentation: MASWER

Presentation done by:

Parit Patel
Area Sales Manager
MASWER Automotive India
 MASWER. The company

MASWER : YOUR AUTOMOTIVE INDUSTRY PARTNER THOUGHOUT

PRODUCT LIFE CYCLE

+ MASWER is an international service provider specialized in the automotive industry with

subsidiaries in Germany, Mexico, Spain and India.

+ MASWER supports your company in the new challenges / projects related to the different phases
of the product life cycle, with an excellent project management and an experienced, flexible and
proactive team of employees

+ Main characteristics of MASWER services are: Capacity to understand and adapt to customer
needs, flexibility and innovation

+ Automotive industry is constantly facing new challenges. Changeable customer requirements,

stricter regulations and norms and technological changes, all them
are factors that manufacturers and suppliers have to face and manage, with limited resources and
tighter deadlines

MASWER is your perfect partner to reach your targets !

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 Management team

Carlos Vila Maurizio Carroccia

Co-founder Co-founder
15 years management
20 years
experience in
management
Engineering, Quality
experience in
Management and
Technical
Retrofit services
Documentation,
within the automotive
Quality Management
industry
and Retrofit services
in the automotive
Countries: USA /
industry
Mexico / Spain /Brasil
/ Italy / France
Countries:
Alemania, Inglaterra
Clients : VW Group /
Mercedes Benz / Fiat –
Clients: Opel / GM,
Chrysler / BMW / GM /
VW Group/ BMW /
Bosch / Faurecia /
Mercedes Benz
Mann+Hummel

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 Maswer locations

MASWER – Locations
Germany, Spain, México, USA, India

Bremerhaven
(on-site)
Tuscaloosa

Gurgaon

Osnabrück
(on-site)
Gujarat

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 Scope of services

Product life cycle

Development Production Maintenance Recycling

Design & Dealers &

Suppliers Logistic Production Sales End of life
Development Service

Product Quality Production After-Sales

Support Support Support Support

Depending on your needs, we as a Full-Service Provider assume the responsibility

of your subprojects right through to assuming complete project responsibility and
management.
 Scope of services

Development company services

+ Requirements management + Prototype Logistics

+ Fleet management + Documentation Component change /

component status
+ TestDrivers
+ Data management
+ Logistic services
+ Tool tracking / Tool Follow Up
Product + Preparation and follow-up of test
Support vehicles + Flashing programs and vehicle related data

Proactive & reactive quality assurance

+ Parts Quality Center (PQC) + Quality Assurance Task Force / Trouble Shooting

+ Nominee CS2 Service Provider + Supplier Development

+ Control & Rework / Firewall + VDA 6.3 ProcessAnalaysis

+ MASWER Status Report 4.0 + 8D-Report processing

Quality-
+ Quality Engineering + QM Methode (APQP, FMEA etc.)
Support
+ Resident Engineering + Launch Support
 Scope of services

Backup & increase your production output

+ Vehicle conversion / Retrofit + ECUs – Reflash

+ Module assembly / Pre-assembly + Installation of accessories

+ Warehousing & Logistic support + Small batch production

+ Reprocessing of exchange parts + End of Line Check

Production-
Support

Increase of professionalism in customer service

+ After Sales Engineering + Dealer development

+ Technical Documentation + Workshop test

+ Warranty Management + Service Parts Release Engineering

After Sales- + Service Market Analysis & + Technical Hotline

Support Benchmarking
 References – OEMs / Project examples

+ CSL 2 nominated service provider (Containment + Quality Engineering Support)

+ CSL 2 nominated service provider (Containment + Quality Engineering Support)

+ Launch support, Retrofit for mechanical and electrical conversion
+ After Sales Parts Release
+ Certified company for critical suppliers, escalation processes
+ Control & Rework
+ Claim Pool Management (TIER 1)
+ PQC (Parts Quality Center) & VoCF - Vehicle Testing

+ Outgoing Aftersales parts inspection for the export area Russia

+ Retrofit Activities / Launch Support
+ Test drive activity Press cars
+ Transport protection (foiling)
+ Control and Rework
+ Quality Engineer / Supplier Improvement

+ Retrofit Activities / Launch Support

+ Vehicle Testing of conventional vehicles and EVs 8
References | MASWER India

Panasonic India • Firewall Inspection

Gurgaon, Haryana • Resident Engineering

Continental Automotive • Parts Quality Center (PQC)

Manesar, Haryana • Resident Engineering

Magna Seating Systems • Parts Quality Center (PQC)

Sanand, Gujarat • Resident Engineering

BOSCH • Yard Purging

Gujarat, Pune • Control & Rework

ITW • Resident Engineering

Spain • Control & Rework

• Process Inspection
TATA DLT International
• Vehicle Inspection
Chakan, Pune
• PDI
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References | MASWER India

Mahle Behr • Supplier Management

Gr Noida, UP • Quality Firewall

DANA India • Parts Quality Center (PQC)

Hinjewadi, Pune • Layout Inspection

Adient • Control & Rework

China • Resident Engineering

KM&I • Sorting and Rework

Korea • Resident Engineering

Rinder India • Pre Dispatch Inspection (Exports)

Chakan, Pune • Quality Firewall

Autoliv • Resident Engineering

Bangalore • Control & Rework
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References | MASWER Group

Tais Hong Circuit

MAUXA Scp

Triad

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 PQC Success Factor - Organization

Quality Management MASWER AG

+ MASWER AG and the accordant subsidiaries are ISO 9001:2008 certified.
+ Quality Management at MASWER is not just a necessary requirement, it is an accepted and called
up part of our daily work within all company levels.

+ There are standardized processes for

+ offer preparation
+ project management
+ customer claim management
+ customer satisfaction management
+ etc.

+ Types of Audits
+ external certification audits ISO 9001:2008
+ internal Audits of MASWER QMB
+ layered process audits by project managers, shift leaders, etc.

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 Organization chart | Project Team

CSL2 Request CSL2 Request

OEM MASWER Supplier
Project Manager

Supervisor MASWER Supervisor

Back Office Support

CSL2 Quality Engineers Quality Inspectors

Quality Inspectors CSL2 Quality Engineers

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 PQC - Team

MASWER
Project Manager

Project Coordinator /
Team Leader
Administrator Resident Quality
Engineers

Shift Supervisor Shift Supervisor

Inspectors Inspectors

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 PQC – Team Responsibilities

team structure and responsibilities

project manager administration support
+ responsible for the whole project + administrative projectwork
+ with focus on quality, timeframes, budget + daily reporting
+ team setup + invoicing
+ direct contact person to the customer for + procurement and staffing
administrative issues

inspector / mechanic
+ control & reworkactivities
+ retro fit activities
+ OK / NOKdecision
+ status reporting
project coordinator shift leader
+ order processing and communication with GM and + appointment and training of inspectors /
supplier mechanics
+ definition of work instruction + responsible for correct execution ofwork
+ training of inspectors / mechanics + cleanliness & orderliness
+ direct contact person for the customer in case of + shift changeover
operative issues

logistic support 15
(fork lift driver, material disposition)
 PQC - Organization

Defined flow of material

+ Our sorting & rework areas are designed to support the flow of material
+ In any case the design has to be adjusted to the conditions at the supplier‘s location

Restricted
Incoming Goods Storage Area Incoming Goods area for NOK
parts

Inspection Inspection Inspection

Project
Inspection Inspection Inspection Management

OK Material Storage for

Outgoing Goods NOK Material
Tools and
Equipment
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 PQC - Organization

Defined set up of work stations

+ All our work stations are standardized
+ In any case the design has to be adjusted to the project demands
+ our work stations are designed according to 5S standards and are audited on conformity on a
regular basis

Workbench

+ illumination according to project

demands empties
+ fixture for tools and inspection devices
new Material + fixture for work instructions

OK Material NOK Material

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 PQC Documentation

MASWER Reporting
+ Record of all orders in a PQC order overview
+ Permanent recording of all sorting and reworking activities
+ Extensive evaluations and analyzes
+ graphical display

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 PQC Documentation

Label and other identification material

+ At each work place is MASWER standardized marking available:
+ NOK / OK Label
+ NOK / OK tape aMarkers, sticking dots, etc.
+ Employee related stamps
+ etc.
+ Of course, an individual adjustment to customer needs is possible

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 Reporting Tool | Control and Rework

Control & Rework / Firewall

Quality
Support

Online Data Entry and Reporting Tool

MASWER: C&R

Supervisor

Cliente
Inspector

Data Entry
Data Storage Downloand and
and Processing Analyse Data

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 Retrofit System
• Retrofit Services

Retrofit Tool
• Warehousing & Logistic
Production-
support
Support • End of Line Check

System able to: Track, locate, report and part logistic control of Retrofit & Campaign
projects

MASWER: Retrofit

Costumer

Project Manager

Supervisors

Report

Mobile
Technology Cloud Services

Workshop
Dashboard
 PQC Organization - eSFM

Information board
+ Our information boards are standardized
+ Of course, these are adapted to the needs and
requirements of the customer

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 Commodity knowledge

Commodities Inspection methods

Stamping parts: Chassis, Skin panels, - Visual inspection
Welded assemblies - Gauging, Hand & Glove inspection
Plastics and Rubber parts: Aesthetic parts, - Visual Inspection
Head lamps, Fuel tanks, Bumpers - Functional test, Leak test
Casting, Forging & Machining: - Dimensional, Layout inspection
Aluminium, Steel, Engine parts, Gears - Gauging, NDT
Electrical & Electronic parts: Lamps, PCBs, - Functional test
Control Modules - Continuity, Reflashing
Vehicle level inspection: - Static 0 km, Dynamic test
Cars, Bus body and Load bodies - On board Diagnostic
Drive Test: - Component performance
Endurance testing, Performance testing - Fuel Economy
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 Commodity knowledge

Work Instructions: Quality Inspection of Aesthetic parts | Lamps

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 Commodity knowledge

Quality Inspection of Aesthetic parts:

Head Lamps, Tail Lamps, Blinkers etc.

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 Commodity knowledge

Work Instructions: Plastic parts Inspection

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 Commodity knowledge

Quality Inspection: Dimensional and visual

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 Commodity knowledge

On Board Diagnosis and Reflashing

+ PCM (Power Control Module)

+ BCM (Body Control Module)
+ SDMC

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Response Time

Sr No Location Lead Time Strength

1 NCR 4 hours 100

2 Pune 4 hours 80

3 Gujarat 4 hours 150

4 Chennai 4 hours 50

5 Bangalore 4 hours 10

6 Rest of India 24 hours 10

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Customer First

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Customer First

ZERO DEFECTs….We believe in!

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Thank you !!

Parit Patel
Area Sales Manager
parit.patel@maswer.co.in
Teléfono: +91 8623854929
www.maswer.com